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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Updated: Jul 18, 2025

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Bad 😕 It seems that Bangalore Water Supply & Sewerage Board [BWSSB] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 144

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Address: 560084

Website: Google

4th cross, kanakadasa layout, lingrajpuram

Bangalore water supply & sewerage board [bwssb] — scarcity of water. Need justice. Authorities need to check houses who take water illegally connecting motor
As ashok rutvik simi on jun 7, 2017
We are not receiving water from past 4months from kaveri. It is noticed that few people use motor and pump water which is against the law. Authorised people should check the connection. Those people are arguing that it is with the notice of the authorities they are doing so. If so i want the concerned authorities infron of law. We have already submitted a complaint. This is a formal message for conveyancing. Please take action at asap. We will not wait for another day. Justice cannot be deny ed. We will reach up to maximum extent for justice. This on behalf of many we are posting. Soon written...

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Address: Bangalore, Karnataka, 560036

Website: Consumer complaints

Dear team,

This complaint is regarding severage connection.
As there was a problem occurs when each rain fall. There is an sewerage (Mori) which was constructed long back and it's been damaged badly, on that they have constructed house which already blocked and the water is spreading and evaporating in the house walls which is very next to that mori. That house where small babies are growing may cause there life dangerous.

Even we see rats and other insects and few are poisonous too are spreading in house and those are settling.

Please requesting you to take a required step.

9th cross j c layout geetha clinic road devasandra kr puram bangalore 560036 kr puram constitution and devasandra ward 55.

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Address: 560070

The assistant executive engineer,
Sw2, banagirinagara,
Bwssb
Bangalore – 560085

Dear sir,

Sub : excess billing (Ecs payment)
Ref : rr no: s-178166/dg08-62 – consumer id & type : 2799 domestic

With reference to the above subject matter, we have received the bill (Dated 3-6-17) today, for rs.3404.00 and the consumption is 88000 ltr., which is exorbitantly high comparing with the previous bills.

The following bill details of past 6 months are given for your kind reference.
1) dec[protected] ltrs) rs.639, 2) jan[protected] ltrs) rs.444, 3) feb[protected] ltrs) rs.444, 4) mar[protected] ltrs) rs.574, 5) apr–[protected] ltrs rs.736, 6) may[protected] ltrs) rs.444.

Kindly do the needful to revise the bill and and also to check if any fault in the meter, and toblige.

With best regards
Yours sincerely.
(A. R. Venugopal)

Dated : 7th june 2017

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Address: 560084

Website: Google

We are not receiving water from past 4months from kaveri. It is noticed that few people use motor and pump water which is against the law. Authorised people should check the connection. Those people are arguing that it is with the notice of the authorities they are doing so. If so i want the concerned authorities infron of law. We have already submitted a complaint. This is a formal message for conveyancing. Please take action at asap. We will not wait for another day. Justice cannot be deny ed. We will reach up to maximum extent for justice. This on behalf of many we are posting. Soon written complaint will be reaching by the end of the day to your concerned office

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Address: 560068

Website: www.Aqua-fresh.in

Aquafresh ro system water purifier brand new box peace aquagrand plus ro + uv + uf + tds turner with filter change alarm with additional filter free 11 stage profession 12 storage capacity 1 year plus guarantee installation free lifetime free service including tax bill iso registration company with food great metal toll free service centre number area wise branches

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Hi water board
In narthaki theatre bengaluru they were charging 5 rs more to water bottle .. so please take action against them as I tried t convince them not t charge more than that ... Actual cost of water bottle is 20 but they were charging it 25 rs ... I hope this will be examined by d team and hope it wil be resolve and hope to buy the water bottle for the MRP prise in the next Visit ...

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Website: BWSSB

Dear sir,
Drainage is blocked in 3rd cross, 2nd main maruthinagar (Athiguppe ward) since one week. Written complaint given on 28.05.2017 (Complaint no.342) in the ward office. This problem occurs every rainy season. Permanent solution is required to this problem sir. We hope you will solve this problem forever.

Thanks & regards,

Leelavathi k
Ps to secretary (Expenditure)
Finance dept.
Vidhana soudha

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Address: Bangalore, Karnataka, 566015

Website: Bangalore Water Supply & Sewerage Board [BWSSB]

Hi,

We are bad to to inform you that their is no proper water supply of cmc is not provided in shettihalli, and the people using the watermotor when they leave the water. And many times inform the shettihalli mla to taken action there was no action taken and also asked the inspection enggerineer to come and check, no one person as turn up. This is very bad and there is no person to help and to whom to be complaint when their is know proper action is been taken.. We belive govt will help us in this issuse to be taken very seriously. Make to sure people get the watrer. And also water supply person will leave the water only in 8 to 10days. People who having very snmall water sump how do they survive witout water. If there is no proper and immediate action is been taken, we would like inform to the media

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J

Jayaraman chandran

from Hyderabad, Telangana

Jun 6, 2017

The BWSSB sahakar Nagar office phone number [protected] is no one responding.
The AEE mob number [protected] always not reachable
I stay in No 85 2nd cross Sri Venkateshwara Nagar ward no 5 .
My drainage got blocked .. and dont know whom to contact ...
Request concern authorities to take some action ...

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Address: 560038

Website: bwssb.gov.in

Dear Sir,
We are facing lot of water problems. We are not getting water for drinking purpose also. We are totally dependent on cauvery water we are getting water only once in a week that too only for ten mins. My father had been to enquire in the water board 16th main but the person who leaves water is not at all cooperative. He said lame reason that the lady who cleans garbage puts garbage near the place where he opens the water. So he will not leave water This is not the reason. Also when there is officer then he agrees to leave water but he does not leave water. We doubt he is doing some illegal stuffs in this. Please I request you to consider this on priority basis and resolve this issue asap? We are suffering a lot. Many thanks in advance

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Address: 560040

For the past 15 years in front of my house manual over flow for every two three days, all the Enginers, AE's, AEE's, Corporators, MLA's and pro also know this but no body is doing anything. Whenever I give complaint they will send jetting machine that will not help.
I hope this time you will get notice and solve this problem forever

Thanks and Regards Kavitha

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Address: Bangalore, Karnataka, 560059

We, the residents of Krishnacounty layout, Mylasandra, Near Gopalan Sanskriti apartment, Mysore road, Kengeri, Bangalore - 560059, would like to complain against the illegal selling of borewell water next to our layout. From the borewell, they are selling water continuously. Every day at 5:30-6:00 am the first trip starts and ends atbe10:00pm. Everyday minimum 15 trips of selling is happening from this residential area.Because of this our layout borewells have dried up. We also have thirty feet road and is getting destroyed by this heavy water tank lorry.Even school children also cannot walk on the road peacefully because of this lorry trips.Kindly consider this issue as urgent one take immediate action against them to stop the illegal selling of water.
Address:
Next to Krishnacounty Layout
Mylasandra
Near Gopalan Sanskriti apartments
Mysore road, Kengeri
Bangalore -560059

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R

Rakesh Gandham

from Bengaluru, Karnataka

Jun 5, 2017

Hello, Outside of our building the drainage is blocked. Need urgent help to clear it as it's causing other houses as well.
House 52, 5th cross, Hosapalya, Bommahalli, Bangalore-560068
Ph: [protected]

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Address: 560040

Sir/madam
In front of my house manual is overflowing from past three days, i gave complaint to all your landline number, pro, ae's, aee's general number but nothing happened we are having difficult to breath, eat and go out because of stinking smell and all smuck is coming out in front of my house.
This problem we are facing from past 15+ years, whenever we give complaint they will send jetting machine for temporary relief but, when will this problem get solve i want to know. I already sent so many e mail to pro and chairman of bwssb but nothing happened. I hope it will solve as soon as possible.

Thanks and regards
Kavitha

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P

Prathiba Rajgopal

from Bengaluru, Karnataka

May 25, 2017

RR no. SE371821

We usually get water bill of maximum 1600 RS. We received April bill for RS 2789 and May bill for RS. 3179. There is no way we consume so much of water for domestic purpose. There is a building construction going on in our next building from last 2 months.
Please investigate and refund the excess bill amount.
Thanks
Prathiba

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Address: 560102

The main sewer pipe is blocked and the sanitary water is not flowing freely into the main drain line, i have made enormous complaints to the concerned authorities in HSR layout, but no one is responding. The storm water drain is filled with sanitary water and is posing health issues for the area residents. Please look into this matter at the earliest.

Dr. Zia, house nr 1230, 4th main, 7th sector HSR layout, Bangalore 560102.

May 23, 2017

Updated by Mohdbilal123 My contact nr is[protected]

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Rishabh433

from Bengaluru, Karnataka

May 25, 2017

House no34 5th cross anepalya bangalore
My water bill is coming soo expensive. Because of faulty reading in water meter. It keeps on running when water supply is not there. Plz come and check the concern and rectify it at the earliest.
Regards
Rishabh Tiwari
[protected]

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Address: 560003

At malleswaram 18th cross back to coffee day conservancy lane 1st main sanitary lane pipe leaking (Lane from bbmp sulabtoilet at triangular park opp. To c. E. T)
Bad smelling... It may spread bacterial water infections such as colera. Dengue and others.. So to avoid this urgently
Repair it today... I have called to bwssb but no one pick up the phone... Do it as early as possible &oblige
Thank

Yours sincerely
Bapuji
18/318th cross back to
Ayyappa temple 1st main
Malleswaram bangalore 560003

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Address: Bangalore, Karnataka, 560061

Website: BWSSB.gov.in

Hanumahills layout, Arehalli, Uttarahalli, at Sri Chaitanya School. 560061. CMC water is irregular and not enough to the residents. Top of it, motor will get repaired often. Surprisingly, no Kaveri water in our street also no tar road exist! How strange is that to see in Bengaluru. You don't provide Kaveri water and also the CMC, how can you expect people to live in a metro city to live with out water?

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S

satya123456

from Bengaluru, Karnataka

May 22, 2017

There is a water leakage in koramangala 4th Block, 11th A Main, 4th B Cross ( opposite to drinking water supply house). The road works related to new Sewage pipe line damaged the water line at the elbow joint and the water is flowing out . There is huge water wastage. Request the concerned team to address/repair it on high priority

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Address: 560062

The complete drainage is blocked completely in mud and feeling difficult for water to go inside from past 15 days tried to resolve the issue and also found difficult in contacting bwssb via phone but unfortunately didnt work and also the water is coming out from the pit and also getting amount for cauvery bill. Please provide solution and also resolve the issue at the earliest.

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Address: Bangalore, Karnataka, 560095

Respected sir.. Sanitary blocked since more than a year in 60 feet road koramangala 6th block canara bank opposite road

The main problem from anand sweet since many complaints they are not coming to attend the problem saying that that line problem you speak to higher authority.. Even after spokes with excutive engineer also the problem not sloved

More importatntly some shop keepers bwssb people itself leaving the sanitory water to mory (Charandi) that lines smells very badly people who staying there are getting sick hence we request please solve this problem as soon as possible
Thanks in advance

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Umeshkumar v

from Bengaluru, Karnataka

Oct 16, 2019

Iam satying in 724/1 mico lay out garvepalya ward no 190 which come kodi chikanahalli bwssb sewage board near my house water pipe damaged from 15 days complaint made no action taken because of that waste of kaveri water so I request you take immediate action to stope waste of water

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Address: 560064

Website: www.bwssb.org.in

I would like to bring to your notice that I been charged excessively each month more than the actual water meter reading. Please note that the bill reading and the actual water meter reading does not match each month. I have brought this to the knowledge of the BWSSB officials at N-2 Yelahanka New Town in the month of January 2017. But till now nothing been done and I am keep getting the bill more than the water meter reading. I have enclosed the photograph of the water meter reading each month to your knowledge. Kindly do the needful

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Address: Bangalore, Karnataka, 560067

I am a resident of Kadugodi Bangalore, here underground water level is fine, from here many water tanks supply water to other areas. My complaint is while carrying water from one place to other the open top of tanker spreads lots of clean water on the roads, one can see the wet roads every water. Also unethical boring every where by these guys is also decreasing water level in my area. Address is SLV bakery sonnnahalli KRPuram, domasundra Kadugodi. Please do something.

May 16, 2017

Updated by [email protected] Stop unethical boring for business in this area.

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Address: 560078

Website: BWSSB

Dear sir,

Rr number : s-584115
Name : herematt g s
Mobile : [protected]

I have received water bill of amount of rs. 7116/- and consumption ltrs 1, 54, 000 in month of april 2017. It is impossible to consume 1, 54, 000 liter of water in a month.

I doubt water meter runs even no water supply. And it make consumption too high.

Could you please help me and correct this bill.

Thanks
Shankar

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