Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

Hi, i am staying at below mentioned address
H. No 40, muneeraju layout, near pride spring apartment,
Gubballa, subaramanyapura post, uttrahalli
Bengaluru - 61

It comes under ward no: 184.

Sewage/sanitary line in our area is blocked and its overflowing and it has started entering our compound area. I have already register a compliant in bbmp and bwssb office but still action
Taken.

Please request you to clean it as soon as possible.

Man hole cover in front of house at 430, 5th cross tatanagar bangalore is damaged and this is causing tree leaves, dirt and other unwanted particles entering in to it causing clogging of the same. This requires the help of bwssb every time to cleanse it with special equipment. This is a wastage of time and money and inconvenience to the residents.in spite of my complaint a few times the organisation has not resolved the issue. It requires to be provided with a sturdy steel cover.

Drainage water from a broken pipe from a house is flowing on the street. As a result dirty water is clogging in front of our house, result is my neighbour son is suffering from dengue and is in critical stage now. Please take the action as soon as possible. Every day drainage water is flowing and entering the houses and the person or owner is not responding to continuous complaints. They are not trying to close the broken pit through which water is flowing out on roads.

I am staying in kempegowdanagara, ward no 72, 13th e cross, in our area for past 15 days no water supply. We are struggling a lot with out water, we dont know about water man contact number. I try to call bbmp office, no one has response my call,
Bbmp tanker water supply person also not response properly, our side people more than 50 houses are not getting the water for past 15 days. Here with i am kindly requesting you to take an action and advise to concern persons to resolve the problem asap.
I am waiting for your valuable reply.
Regards,
Sathish
[protected]

Residents of 5th cross, adarshnagar nagar, lr bandae, rt nagar, bangalore 560032. Is not getting regular water, water turns to 5th cross adarshnagar once in 15days and more. Noticed, residence in the cross road extracts water through individual mono block pumps from their outlets where in it's illegal and not acceptable. As in democratic country and an citizen of this country i would require your action and involvement in resolving the issue and myself as an residence of this nation i request to take immediate action and resolve the issues for the benefit of the people.
Thanking you

Regards
Mohanraj

Full sewage line blockage and given complaint to bwssb with ref no: 397079

Ae closed the complaint with out rectifying problem and both side of drain is

Full with sewage water and lot of bad smell and children health also effecting

We can't walk freely due this bad smell and complaint given on 26.07.2017

But till now no action taken from bwssb

Regards
Naidu
[protected]
Muneswara layout
2nd cross, 2nd main, haralukunte
Kudlu gate bangalore-560068

Dear sir,

My rrnumber is e-222577.

I am using this connection from july 2012. There was no major issues till last 3 month,
But from last may, jun, jul 2017 we are not getting water, hardly once or twice in a month, that too only for 10mins.
What we understand from the people here is the bwssb operator and the local tractor owner are having tie up, hence we are not getting bwssb water.
We have submitted a joint complaint in the bemel layout office, but nobody taken any action till now.
I kindly request you to help us in this matter.

Thanks,
Aju

Dear sir mam
With reference to the above complaint ref no 49145 dt 28 may 2016 at 11.22 am till date has not been attended. Already over a year and half.

Rrnumber se203533
From sep 2015 to jan 2016 they had update the records and removed borewell charges ie. Rs.600 as inspected by your inspector that the borewell is closed.
Again from the month of feb 2016 borewell charges plus meter charges every month rs.150

Kindly reverse the charges from feb 2016 to july 2017.

Please look into the matter on top priority and take the necessary to resolve the same
Awaiting reply

Thanking you
Mitesh surana
[protected]
[protected]

Chetana m
No 20 bhavana nilaya
1st cross mariyappa block
Dinnur main road
R t nagar
Bangalore 560032

Rr no : n-334503

No water supply from 3 to 4 months.
Given written complaint no action taken.
Call line man no action taken.
Weekly 3 time visit to area office no action taken.

What else should be done.
Whom to contact.
Give us higher department contacts we will contact them if possible meet them and tell our problems.
At least they may have humanity to help.
We cannot afford money to buy water tankers. Are we not citizens, are we not paying taxes then why this discrimination.
No water for basic necessitates also its become too big problems
Borewell also dried up.
Area counsellor also not helping us.
Neighbouring areas and lanes have proper water supply but only our road no water.
We cannot afford to buy private water tanker everyday.

I hope you understand and help us getting regular water supply.

Thanks in advace.
Chetana
[protected]

Dear sir
For the past 10 days residents of cambridge layout 1- a cross bda flats are not getting water supply from the bwssb and facing great problems for water.
On repeated complaints to the bwssb office at ulsoor no action has been taken though the site inspector mr panchanathan and ae mr rangaiah visited the site. We are really facing great hardships due to this and we are purchasing water @ rs. 700/- per tanker as the agency supplying water are fleecing us. I had to purchase three tankers for use in the past 10 days.
I request you to look into the matter and take immediate remedial measures so as to help us.

Hello sir,

Since last few weeks, the water supply in the naja reddy colony and bda layout area of old airport road has been irregular. We are getting water once in 2-3 days and the water comes during the night for a short time of 1 to 2 hour between 1am-4am and since the time is not constant so we are facing a lot of problem as we don't have a sump.

So i wanted to draw your attention to this problem.

Please take some action so that the problem can be resolved.

Dear sir/madam

Very less water supply of water from july 24th in hbr layout 5th block.
Water supply has been extremely poor on day to day and flow is very less making our lives miserable. Sometimes water is not supplied at all and sometimes only for an 1hr with less force.

Kind attention is invited to the concerned official to look into the matter urgently

Best regards

Bwssb people have digged the road in front of our house before 1 month for new sewerage system, now work is over but they have not closed the manhole just in front of our house because of which we are not able to take out our vehicles and facing lot of difficulties everyday.
Vinay babu from bwssb is supposed to do it but no action has been taken even after several request.
Please close it asap as the manholes which was digged after us also have been closed now but not ours.

We reside in 16th cross malleshwaram between 3rd & 4th temple. Door no 6/1. We don't get proper water supply at all since jan-2017. We have met ae mr. Rajashekar ures at 15th cross complaint center, he visited and said the line is dead after getting verified from his asst mr. Durgappa linemen. If it is dead how come whole road 16th cross from sampige road till ttd gets the water. If not no one should get the water. - hope i am right. But now and then waters come. When we go and meet regular answer we get stating pump house did not had power hence supply is not there. Do any one can believe this? Last two days i am getting the answer stating kabini does not have water. What is it mean, is water directly comes from kabini to 18th cross malleshwarm pump house? Else they say l&t is not resolving the problem. We are totally in mess spending rs. 600/=per tank every time. Who will attend our problem? Pls help us.

The speed of water flow at hbr layout 5th block is drastically reduced without proper intimation and it causes much unnecessary anxiety at our location. Bwssb should inform this development. Suddenly if they do it where would we go. When we are solely depending on kavery water atleast the should inform us in advance and they should not have monopoly attitude.

We are facing the water problem in our society from past two days.
My wife is pregnant and it was really hard for us to manage at that situation for my child who has to go to school at 7 and when we switch the tap on for a bath we start our morning we a disappointment and we are really lost our hope and still doesn't know whom to contact in that type of situation

We are residents of chikkalasandra. We do not have water supply for past three days. We pay for private water supply to fill water, unfortunately we have a small sump. The road is also very narrow, the water truck can not stay to fill overhead tanks. It has been hectic. Our neighbors are walking five six blocks to get water. This is absolutely ridiculous. I am a disabled senior citizen. It has been very hard. Please resolve this issue asap

Puttappalayout, near hanumanthnagar, new thippasandra, bangalore. As scheduled there was no water supply today. Please give the supply with immediate effect. As we haven't made any stock of water due to poor water supply during the previous day. Please solve the problem and oblige. For any communication please contact. Sita suresh [protected]. We are looking forward for your immediate response.

Hi

In our area the under ground drainage was blocked it is so problem in some days please resolve the problem the water and waste water also not going in this it leaking daily out side it is very problem in our area rain water also moving inside that's why i think this is blocked. Please resolve..

Thanks
Mob [protected]
Address : #43a 7th i cross chinnapanahalli doddanakundi area ward no 85

Bangalore water supply & sewerage board [bwssb] customer care
Bangalore water supply and sewerage board
Webpage: bwssb.org

Address
Cauvery bhavan
Bangalore, bangalore district
Karnataka india - 560009

Dear sir/madam, date;[protected]
My complaint to bwssb, office issued the udg bill from 2009, without any facility

Since 15 year i am using private water supply and my own ring type sewerage pit connection. Bwssb sahakarnagr, some people came to our dhanalaksmi layout, they told if you do not take udg and cavery water connection we will give notice. On trust. I contacted ae bwssb, he introduced contractor ravi kumar, they came to my house collected all documents and file was sanctioned
I gave bwssb deposit fees, meter cost deposit rs, 4500 and other his service charge rs, 3500,
Ae, and the ravikumar, contractor told me meter not in stock, to give cavery connection, i told when meter is given in my name only. I will get connection, now i am sing my own sewerage and private bore well supply facility,
The private water person increased the water bill rs, 450 per month. So i disconnected his water line and i asked the bwssb, ae, for giving the meter and water udg connection
November 2016 contractor given water connection. He told me. Within one month time i will get the meter you can use water supply and pay the minimum bill 200, to allotted my bwssb-id.
Rr. No: n3-n-4414401 / shn with in one week time the ae, came to my house he informed me, in your name allotted meter is missing in our office you have to give
Rs, 1800- extra money as meter cost, and after 3 day one person called me if you give rupees 4000, extra bribe money we will give new meter immediately,
Due to some influence in the bwssb office. The line men he stopped the cavery water supply in our dhanalakshmi layout nearly 40 day time no water supply, we taken water from private water taken by paying rupees 400 per load,, house owners of 5 th cross people, we give complaint many time to inspector office people they told sewerage water is coming in the cavery water. So we stopped the water, to all the cavery connection taken houses,
We gave the request letter to aee-narayanaswamy, after his intervention the water supplied from jan 2017 month onwards, water is supplied and actually no pollution in the water it is created by some bwssb persons. This matter how created nobody knows?
After giving complaint aee told the meter issuing person and ae, to give meter and solve his problem even aee advise also they are not giving the meter —
I am paying every month minimum water bill rs, 200 to 250 and i am calling every month contractor and meet the ae, and he told me i give meter to contractor ravikumar, why he is not connected, last month he came to my house for giving the bill

I asked meter problem he told i do not know ravikumar, i never told you we gave meter and i never asked the extra money for issuing meter —
The contracted told they are not giving meter — now iam very much upset reason i am not giving extra money for meter, they are coming to my house harassing and telling always we will give notice and disconnected the water supply and i visited bwssb-office they told me your file is missing not able to give meter -
I send email to cauvery bhavan. Pro, they replied we will inform bwssb, aee, to this cavery water connection and meter problem but since 2015 year, i am not able to get my meter and justice.
3 rd sat, week july 2017 suddenly, and one person came to my house you are using udg facility since 2009 you have to pay rs, 5035 rupees and interest rs, 3312, total rupees, 8397, -
I am not able to understand when i am not using the bwssb-udg, water connection service from 2009 why i must pay udg bill from 2009 — i told i will talk and give complaint to aee-mr. Narayanaswamy — the person who gave the bill he told don't talk with aee, you must bill, we told why you are not collecting from other house people many people are using private water and udg connection using bwssb, - they said other people matter don't, ask us, and don't tell to aee,
Please advise how to solve this problem home to contact, — now i decided to give 2 nd complaint to aee, sahakarnager bwassb and water adalat
The bwssb sahakarnager staff, they are harassing me and many other people, if we give bribe no problem, when we ask justice and good service they give more problem — only god must save us.
—
I have made the payment for new connection in december 2015. And till date i haven't received my meter and your employees for taking bribe are harassing me. I will go to consumer court if these harassment doesn't stop n will make you pay a hefty compensation.

If your employees are corrupt is it my fault. After payinf evey month minimum water bill slo they are asking money why, i will not pay bribe for meter and will drag all you people to the consumer court,
—

Regards

H. Rajashekaraiah
From.
#.44, neha, 5 th cross
Dhanalakshmi layout
Thindlu road, bangalore 560097

1)-bwssb-consumer, rr-no; n3-41401, 2016-17 year

2)-consumer i'd= 42222, cmc bore well, 2009 year
Rr. No: n3-n-4414401 / shn
Bwssb –sahakarnagar, b-560092