Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

Dear Sir, We have been residing in 1st Main, 8th cross, Maruthinagar, Madiwala, (near padmavathi school) from past 25 years. Off late due to the increasing number of PG accomodation and Ladies hostel tthe sewage line is getting blocked almost every 15 days once. Inspite of repeated complaints, we have not been getting any permanent solution for the same. The existing line was layed 20 years back when there were very few houses. Now from past 1 week the sewage water is entering the house and it has affected the normal life and affected health of few residents. As such we request the concerned authorities to depute senior responsible people to visit our locality and provide us permanent solution in the form replacing the line with bigger pipe and smooth flow of water. Awaiting a positive response Regards L.RAMESH 51, 1st Main, 8th cross, Maruthinagar, Madiwala, BANGALORE [protected] 25527267

Address: NO. 1949, 16TH B CROSS, AECS LAYOUT 'A' BLOCK, KUDLU SINGASANDRA, BANGALORE - 68. Landmark: Near PEPSI Go-down, Opp. to plant nursery. Contact: Ganapathi-[protected] Shreyas-[protected] Respected Sir/Madam, We are facing severe drainage problem overflowing due to blockage since many days due to this blockage of man-hole inconvenience is caused to the residents. We have reported the issue to respected BWSSB-BBMP office as well, but none of them have addressed the issue till now even after repeated calling the members personally. Kindly treat this compliant on priority and do the required to sort out the problem as early as possible. Regards, Shreyas NO. 1949, 16TH B CROSS, AECS LAYOUT 'A' BLOCK, KUDLU SINGASANDRA, BANGALORE - 68.

sir, i pothuru prasad resident of m s palya vidyaranyapura have on big complaint from m s palya circle towards yelahanka a stretch of 100 meters heavy drainage blockage and drainage water is over flowing on road and stagnated spreading mosquitoes and bad smell it has been observing since one year no action been taken. you are requested to do the needful

sir, my self pothuru prasad residing at # 94, vinayakanagar m s palya and water connection no N[protected] I deposited entire amount for Capital Contribution and meter chgs on application itself vide syndicate bank chalan dtd 28/09/2012 for amt Rs 8000/- and vide sbi dd no 072131 for amt Rs 2000 but in bill every month EMI Rs 333/- it is reflecting. I already approached officials BWSSB Sahakarnagar in this regard. six months passed but no rectification did by concerned. you are requested to look into the matter.

Sir, Iam residing in AGS Layout, 14th main, House No.12, Ekadantha, Bangalore-61.My consumer number is S-1-23960 by name-Latha Bhat.Today meter reading person came and taken the reading but not given the bill.I was not there at that time, My tenent asked the bill he told no printing sheets, but he has given the bill to all my neighbourer's.I would like to know the exact reason why is he not given the bill? We are very prompt bill payer till date and very upset with the incidents.Pls let me know.My mobile number is-[protected].Expecting your early reply and remedy. Regards Latha Bhat

Sir/Madam, RR no: S-328579, Customer name: Rama Krishna Rao, in my house only myself, wife and kid is staying but i have paid Rs.6858- for last 4 month bill amount for 3 people consumption. Febuary 2015 bill came to Rs 1605 and March Bill came around Rs 1500. Since we are the only family staying in a 2Floor building how come BWSSB is charging us excessive amount for their services. All I can think of is that BWSSB is cheating to their customer by charging excessive bill amount because there is no other way to explain my concern. Finally I would kindly appreciate if nessessSir/Madam, RR no: S-328579, Customer name: Rama Krishna Rao, in my house only myself, wife and kid is staying but i have paid Rs.6858- for last 4 month bill amount for 3 people consumption. Febuary 2015 bill came to Rs 1605 and March Bill came around Rs 1500. Since we are the only family staying in a 2Floor building how come BWSSB is charging us excessive amount for their services. All I can think of is that BWSSB is cheating to their customer by charging excessive bill amount because there is no other way to explain my concern.Finally I would kindly aappreciate to rectify my concern regarding excessive bill amount. ...Thanking You. Yours Sincerely.

We have been facing serious sanitary blockage and the well water is contaminated with the sewage for the past so many weeks. It is so disgusting that even after incessant complaint requests the authorities competent have not looked into this matter. What Swach bharat are we talking about when our own sewage issues cannot be rectified. I hope the authorities competent will take this matter seriously and help us resolve this issue.

Hi, On 9/3/2015 at around 9:30PM we noticed some portion of road collapsed at following address #17, 1st Main Road, SBI Colony, Kodichikkanahalli, Bangalore-560076 When we checked closesly we see the water is leaking continuously underground and has made sand loose and collapse. Can BWSSB take a look at resolve this issue? Many school kids walk on the same road and it is dangerous to keep this big whole opened for long time. For any queries you can reach me on [protected]. I can't add photo as the site is not letting me upload photo with size more than 2 MB. Thanks, Anil

Dear sir, I had taken water connection two years back with meter. I am living In Attur layout, Yalhanka New town. In same Attur layout upto 1 to 6th main Road Kavari water supplying but not supplying kavari water 7, 8, 9, 10 th main roads. We want Kavari water. Kindly arrange the needful. With Regards Manyam Nagendra

Sir, I live in Marathalli behind Someshwara Temple. We get weekly two days water from BWSSB. In the Main Road of Marathalli after Chowdeshwari Temple the pipe line is damaged and when water supply is there the whole road is flooded with water. No action is taken to repair to control the wastage of water. Like this how much of water is wasted in the city due to negligence and damaged pipes. Please send your men to repair immediately to prevent water wastage. Millions of people are not getting proper water and so much water wastage is not good.

Hi, Myself Neeraj here from 164, CIL LAOUT, CHOLANAYAKNHALLI. My Jan water bill is of rs. 1800 & Feb bill is of rs. 1900. This is not correct bill. There is some error in water miter which has replaced by ur office recently. We never rcvd this much bill in last 4 years when occupied all three floors here. Last 5 months only two floor occupied. Need to address this issues immediately. Neeraj

THIS IS WORST THING HAPPEN TO ANYBODY. SEVERAGE WATER FROM MAIN PIPE OF BWSSB IS BACK FLOWING INTO OUR DRINGKING WATER WELL. IN OTHER WORDS BWSSB IS SUPPLYING SEWERAGE WATER TO CITIZENS, AT DOOR NO. 110, 16TH MAIN THIRD BLOCK EAST JAYANAGAR, NEAR 24TH CROSS, OPPOIST E SAI LALITHA STORES.

From N.RaviPrakash 284, 4th main road, kengeri satellite town Bangaore 560060 Dear sir, Recently L & T has lay ed a new pipe line in our area, they have changed at my house also. The quality of the material they have used is inferior quality. There is no body to check the quality of the material by the govt side, we are surprised that is any quaified engineers have checked the system before giving the order.Pl instruct the concerned person to visit & rectify the problem before we escalate through media. Regards N.RaviPrakash [protected]

HI ALL, PLEASE NOTE THAT THE PEOPLE STAYING IN (3 BLACK GATES BUILDING) IN "B" STREET, MACKAN ROAD, BANGALORE-1 ARE WASTING WATER LIKE A HELL AND THE PERSON WHO COMES HERE TO ENTER THE BILL TAKES MONEY FROM THEM AND ENTER LESS AMOUNT IN THE BILL. SO PLEASE CHECK ON THIS AND TAKE NECESSARY ACTION ON THE SAME. THANKS IN ADVANCE SARA

Respected Sir / Madam, Myself S. Najam Ishaq, a local resident of # 4, kuppuswamy layout, HKBK college of Engineering Back gate, Nagwara main road, Bangalore 560 045, my meter number E[protected], Bill No. 57610 Bill dated 03/02/15 the reading was 170000 to[protected] units is runned), (Bill amt is Rs. 189/-) & again bill generated for the month 03/03/2015 & payable is on 18/3/2015 (Consumed water units.183000 to 192000) (Total 11units). U can easily analyse what is consumption water & its force i have complaining to Babu sahib palya water office on phone to Customer care people but they take complaint but no action nor any courtesy call from the officers who is taking care of our area, we have been complaining to Corporator Mr. Govindraj (But he is also helpless, he is trying his best to complain to higher officers to improve the water situations in our area but all our neighbours who are facing water problems they are regularly complaining corporator but our complaints are going in the air. So from 6 months we are untolerable to handle it every time the same water problems, Mahesh is the water men who gives water supply to area but he is very arrogant & never talks to the residents properly & he is busy to close the valve with in no time, just got bugged with his service or u change the lineman, I request your goodself to look into this matter very seriously or visit our area where we recieving water weekly twice that is on Monday & Thursday u can see water force and we unable to fill our small sump or tank at anycost even we are paying bills regularly but u can see the comsumption o[censored]nits per month. Other area are good supply of water.

I write on behalf of thousand of residents on Hennur Road who have no access to proper sewerage and water supply from BWSSB. We have bee promised that the lines will be laid soon for both sewerage and water supply but have been waiting in vain for this to happen. Hennur Road is a rapidly developing area and there are several high rise apartment buildings coming up. Please do this work on top priority. What is the status, please?

There has hardly been any water supply to the 2nd cross area of S G Palya, C V Raman nagar post. repeated complaints to call center and BWSSB office at Bhuvaneshwari nagar has gone to deaf ears. Our monthly bill for the past 3 months is just 100, which is the bare minimum for using their meter and connectivity. Can some1 please wake up and do something? The strange thing is there is a sub control fixed on 2nd cross and the concerned operator happily forgets to turn this on and disappears while supplying water to other areas. The Bhuvaneshwari nagar office AE says catch hold of the operator when he is turning on the valve. However, this guy comes in the wee hours and its just not possible. Some1 please help on priority. You can contact me on [protected] for any clarificaion.,

Dear Sir, When our layout got connected first time with the water pipe from BWSSB more than a year back, I noticed that water is flowing drop by drop to my house while my neighbor are getting good amount of water. So I informed the same technician who connected all pipe and meter in our layout. He investigated with water pipe without any success. Three months back when I met the meter reading person, I informed him that I hadn't received bill. He told me that there is a blockage issue on the other side of pipe and water is not coming in. He didn't take meter reading that time and didn't provide any bill. Today I have received this month's water bill S[protected] from BWSSB. For me it's the first time I got the bill. I was surprised to see of Rs20767 amount in this bill. Then I registered my RR number online in bwssb.org and was able to view all previous bills generated so far. While the meter is present outdoor, present reading and previous reading mentioned in some bill as 'Door Locked'. I'm seeing bill number S[protected] for Aug-2014 as first bill in online bill list and finding Rs15593 as arrears. I want to know more about this huge amount of arrears. With due respect, I want to state that I am not receiving water, but being billed a huge amount to pay. Please take necessary action and let me know if I have to provide more info. Thanks and Regards Tusar Kanta Nayak RR Number - S-210776 Address - 11, vakil Marina Layout, Kodichikkanhalli

On 02th of February, the water pipe is broken down due to unknown reason. This has led to several problems as we are unable to receive water regulalry. Atleast from past 20 days we are not getting water. I would request you to kindly escalate this issue. We tried to call & regular visit to the office but there is no proper response. Due to this damage the water is going gutted in ground leading to water blockage in surrounding areas. Ever now then some people are coming and asking for ransom amount to clear this matter. We have been facing water problem very badly so request you to please take this matter very seriously & solve as soon as possible. Every day when the BWSSB leaves water the entire water is getting wasted on roads or ground. Therefore we the residents of the below mentioned area, request you to kindly take immediate action and help us in resolving the issue. # 1, 1st floor, 2nd main, sudhamanagar, lalbhag road, bangalore-560027

On 16th of February, the drainage pipe is broken down by one of our neighbors to cause trouble to other residents residing in the road. This has led to several problems in passage of waste water as well as leading to a place of breeding mosquitoes & other water borne illnesses. I would request you to kindly escalate this issue. We tried to call & regular visit to the office but there is no proper response. Therefore we the residents of the below mentioned area, request you to kindly take immediate action and help us in resolving the issue. # 146, 3rd C cross, Puttiah compound, RMV 2nd Stage, Indiranagar, B'lore-98 [protected]