Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

Sir,
Would like to bring to your notice,Most of the localities are using water pumps due to which taps are going dry.frequent complaints to BWSSB has gone waste.Each time i call up to say my woe im directed to other number which either will not be working or not responding....We are suffering from past 1yr.Please help us...


Sadia Khan
11th Main ,Pillanan garden 3rd Stage,Bangalore-45

The rain drain running in front of our house at 23rd Banashankari 2nd stage, Bangalore (near Venkateshwara Kalyana Mantapa) has turned into a sewerage gutter and a garbage dump choking the drain. Pictures taken today are enclosed. It has become a serious health hazard and the stench is unbearable. Mosquitoes menace also has increased.

The stone slabs that we had fixed over the drain were removed 2 years ago when the pavements and drains were cemented. After that they never were replaced and now all the slabs have vanished. It has become an unbearable sight near the gate and smells horrible. In addition to becoming a foul smelling sewage gutter the rain water drain has turned into a public urinal.

Complaints to the Corporator Smt Jyothishree Reddy and concerned BWSSB office have not yielded any results. A complaint was also lodged with the BWSSB customer care number on 3rd April 2012 (Complaint with ID S13967). No action has been taken so far. It is a long standing issue. My address and contact numbers are as below:

#'Himachal', 2203/G, 23rd cross (Near Lakshmi Venkateshwara Kalyana Mantapa)
BSK II Stage, Bangalore - 560070

Mobile: [protected]
Landline: [protected]

To.
The AEE
Sub Division SE3
HSR Layout,
Bangalore.

Sir,

Past one month we have been forced to buy borewell water (Rs. 500/- per load) from outside as most of the neighbours are using motors pumps and forcibly extracting the water when it is released to reach all the houses, due to which people who do not have the motors to pull the water from the public distribution common line are...

From: BALLAL Krishnamoorthy
Sent: Sunday, April 22, 2012 4:32 PM
To: '[protected]@bwssb.org'
Cc: '[protected]@bwssb.org'
Subject: Big problem in water supply in Rajarajeshwari Nagar

Dear Mr.Chairman,
BWSSB -

I want to complain about water supply to my house in RAJARAJESHWARI NAGAR - BEML layout. Myself and couple of other houses in our road have not gone for borewells just because we are concerned about the sustainability and ecological balance.
And we face maximum problem from the BWSSB not releasing the water.

IDEAL homes and BEML 3rd stage gets water regularly and the wallveman Mr.Rangappa and Mr,Jai Asst. Engineer are the most inefficient and arrogant resources who doesnot respond and arrogant in thier approach and illogical with their answares.

LAST 15 days we have not been provided with water even though you claim that in Bangalore you are releasing water every two to three days. I need an answer for this and situation corrected. This is a final steps I have taken to write to you after following up continuously with local officers.

Consumer no – 85528/IHS 381
My House address Is No 587, 2nd cross, 3rd main,
BEML layout, 5th stage 2nd phase,
Rajarajeshwari nagar,
Bangalore – 560098

I request you to do the needful at the earliest. Please also put more lines to complaints as your no 22288888 is always busy.

I look forward from you formal response on this.

To

Respected,
BWSSB Inspector,
Johnson Market,
Bangalore

Sub:- Requesting you to give me the permission to FIT ELECTRIC MOTOR TO PULL THE WATER from cauvery connection.

Sir i would like to inform you that many people surrounding my area have done some kind of brilliant work to improve there needs. and this is hurting my needs, i don't want to be such kind of a person...

The water supply to our residence in site no. 4, 4th Cross, 4th Main, A.E.C.S. Layout, Stage 1, Geddalahalli, Ashwath Nagar, Bangalore - 94 is highly inadequate since about last couple of weeks primarily due to unauthorized connections. The problem is aggrevated since one Mr. Venugopal took an unauthorized connection downstream the main line by digging the road opposite site no. 3 & 4 about a week back. On 29.04.2012, two more neighbours...

Hi,

I'm a resident of BTM first stage in Bangalore.We are really annoyed and frustrated that there hasn't been any cauvery water supply for the past 1 week in the area where i'm staying. We would some how manage for 1 or 2 days, but not for one whole week. Water is a basic necessity and we are deprived of that basic necessity in the core part of such major city. Water supply has always been a problem here.

So, could you please do the needful and help us in getting sufficient amount of water supply. Below are the details of the area where i stay:
9th Main,4rth cross,Near saint thomos Aquinos scool, BTM first stage.

Hello BWSSB Members.

Water is a basic necessity that is required for survival and which the government needs to provide for which taxes are being paid. There has been no water supply in areas of Lingrajpuram/Oil Mill Road from more than a week.

Now water is also being controlled by the tankers and they charge Rs 400 at the minimum during this time and asking for waiting for more than 2 days. Earlier there are quite a number of CMC bores. These have now dried up as it is being taken away by these tankers. I do not know how many of them are legal.

What is the government doing to stop this tankers which are eating the ground water and supplying at these high rates. Soon if BWSSB does not do anything, then i guess BWSSB can close down soon and people would have to get used to the tankers supplying water and return to the mercy of some people who control these things.

Regards,
Asif khan R

We are being provided with insuffficent water since many months despite the fact that there is huge stock point for water in the near vicinity. The exact location is 9th 'A' Main, HRBR Layout, I Block, Kalyannagar, Bangalore-560042. The concerened engineer is succesfully avoiding direct answers for the short supply.
For & on behalf of the Residents of the Road
N.S.MANI REDDY

Dear Sir,

We are not getting Cauvery water. Please help. Our address is 1194, 1st Main AMbedkar Layout, Kavalbyrasandra, Bangalore 560032. Why is this area neglected- no proper garbage collection, water problem, Why is it only certain areas have privileges. Atleast once in 2 or 3 days we need Cauvery Water to be supplied to our area. Tankers used to cost Rs 350 now are cgarging Rs 1200, just day before yesterday we had to buy for Rs 1200 again other areas maximum is Rs 500. Why is there a discrimination, we pay taxes and bills too.

Please help

Anita

The whole karnataka is crying for water! However, since several months a builder by name City View, leftside of HMT Bhavan,59, Bellary Road, Bangalore-32 is pumping water from the building site to the drain all the 24 hours . Like a river canal, enormous pure water is drained out. Anybody can see this in frontside drain of HMT Bhavan. How a builder is allwed to exploit a natural source like water and waste it. Atleast this water can be filled into tankers and supply to city areas where water is not at all available. This criminal waste practice is going on since several months. Several complaints to bwssb over phone went in vain. ATLEAST, NOW WE REQUEST THE CHAIRMAN OF BWSSB TO INTERVENE IN THIS MATTER TO DIRECT THE CONCERNED AUTHORITIES TO CHECK THIS PROBLEM AND PUT A HALT TO THIS EXPLOITATION OF GROUND WATER RESOURCES. SIMULTANIOUSLY PENALISE THE BUILDER FOR THIS CRIMINAQL ACT!!!!!!!!

Dear Sir,

This to infrom you that there is no water supply in our area that is B'Block BDA layout in 11th,12th,13th and 14th crosses of New lingarajapuram.Nearly 3years are yet to complete,still we have'nt seen water coming from the taps. Many complaints were made but no action were taken so this is the kind request to solve the issue as there is lot of problems to the citizens who are residing there.

Dear Sir,


I am the resident of HBR Layout #1002,14th cross ,16th main,1st stage ,5th block,Bangalore-560045 (near sri sai hospital). The manhole (without lid) infront of my home . The manhole was blocked and the sewerage water not flowing from one chamber to another chamber since more than 20 days.Due to bad smell coming from the man hole we are not able to stay in the home peacefully. Please take necessary action and solve the problem immediately.


Please take it as a high priority.


Regards,
Ananda.

Dear sir,

The water supply in Defence Layout, Vidyaranyapura, Bangalore has been extremely erratic and irregular. In spite of repeated complaints to BWSSB, no action has been taken. It has been heard that the waterman is hand-in-glove with commercial water suppliers and as a result, he refuses to leave water regularly. Please look into it as a urgent matter.

Thanks,

It is really surprising that I have not received any reply to my earlier mails. These are the latest photos for you to see the inconvenience we are put through. I had to hire labour to close the pit in front of my gate to enable to move out vehicles. Really pity situation through out Hanumanthnagar.

Be kind enough to reply or take some action.

Veena Veerendra
4 Attached files| 596KB
image.jpeg
image.jpeg
image.jpeg
image.jpeg

Sub-division name W-6
Bill no W[protected]
consumer id 36882-domestic
RR no 17676/NG2-262
bill dated 05/03/2012 has been issued wrongly for higher amount.Previous meter reading is shown as 735000 instead of 748000(ref:bill dated 05/02/2012).Because of this wrong recording of meter,bill is issued for higher charges.Do the needful as soon as possible,so that we can pay the right amount.
thank you

In between 7th and 8th Main, 5th Block, B E L Layout, there is a BWSSB land with a disused well. This property is overgrown and is home to many snakes, rodents and also for anti-social activities. Monkeys from the Mango grove opposite make frequent raids and steal and destroy clothes, vessels, etc. There are 2 dumpsters in front of this area where hotels dump their wastes and a congregation of dogs meet here every night and fight over the food causing danger to people walking here.Adding to the misery is the fact that the street lamps do not work in the same stretch.
My suggestion is to fill up the disused well and convert this property to a park. Or if it is up for sale, I will buy it and build a hospital.

I am resident of HMT colony (231/A) there is huge drainage leak right behind my house and its been 6 months now and it has become so big like a pond and due to which there is foul smell huge amounts of dirty and variety of mosquitoes in the number of millions .

There are already 10 people became sick and some are taking treatment in hospitals because of this drainage.

We kindly request you to sort out this issue for us. It’s really scary for one to have a sewage flowing in front of the house, in which there are infants, children and pregnant women, and when the outbreak of chikungunya and dengue epidemic is there.

Even the Bwssb staff was not helpful. Please help to solve the problem by laying proper pipes .

Please kindly look into the matter seriously and do the need.

Regards
Kranthi Kiran G

For the second time in the past 3 months, our water supply has become contaminated with sewage and emits a bad smell. When it happened last time we had to empty all our water tanks and clean them and wait for the problem to be rectified which took around 10 days despite our urgent complaints. Now we have to go through this all over again!

Apart from the severe inconvenience and expense (we had buy water from tankers) this is a very serious health risk. Many o[censored]s fell ill with diarrhea which lasted for a week. More serious health problems like cholera and typhoid can indeed occur if people do not take preventive measures quickly.

What is even more distressing and very annoying is the fact that the BWSSB plumbers who attend to the job do a pathetic and shoddy job in fixing the problem. That is why these problems keep recurring. Is it so hard for BWSSB to ensure that problems are fixed properly in the first instance?

BWSSB has dug up huge trenches in the Main streets around Laggere Main Road and most other approach roads to Laggere, Peenya 3rd Phase, Bangalore.

The area which spans around 4 square kms and houses atleast 75000 to 1 lakh people now has no connectivity since the buses are not able to ply the streets and the cars cannot be taken out of the garages. Huge trenches have been dug out both in the Main streets and in every side road, right in front of each and every house.

The work has been going on from more than 3 months and has already taken 1 person's life and has left several people injured.

The dust and dirt caused by this activity is unbearable and is causing several health problems to the residents. The work is simply taking atleast 10 times more time than what is actually needed.

It is a shame on the part of BWSSB and BBMP for such lousy planning and execution of such a huge and important project.

It is high time for the concerned officials to wake up and respond to the concerns of the residents.