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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Updated: Apr 7, 2026
Complaints 3458
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224
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Bad 😕 It seems that Bangalore Water Supply & Sewerage Board [BWSSB] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 62

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A
Akash5356
Oct 23, 2021
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Address: 1st cross Muniverappa Block, Palace Gutahalli Aramana nagar
Website: Bwssb

We regret to bring to your kind notice that the Sanitary of our locality is overflowing due to non-cleaning for many days. The rotten waste materials emanate bad smell thus making the people of the nearby area to wear a scarf around their nose. If the same condition prevails for a few more days then there will be a chance of spreading disease. The condition is becoming worse day by day. We, the residents of 1st Cross Muniverappa Block, Armane Nagar, PG Halli un-aware of the reason why the municipality neglected our area. In addition to this, the drainage also gets blocked in several places. So, if rain occurs then it may create a water logging problem too.

Therefore, It's our humble request that the same may kindly be cleaned by today itself so that we can have a normal life soon.
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    V
    Venu1709k
    from Bengaluru, Karnataka
    Oct 23, 2021
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    Address: 2nd main 2 cross

    Most of the storm water drains are deposited with silt accumulation resulting in stagnant water and breeding of mosquitos
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      Nithin Nayaka
      Oct 22, 2021
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      Address: 25 Cross Bhuvaneshwarinagar Magadiroad, 53/1, 53/1

      Sewage water line in front of our house below the road has been blocked. And because of that theres been sewage water backflow in our residence. Please visit our area magadi road kp agrahara opposite vishnuvardhan statue, and fix it immediately. It's becoming very problematic, our septic tank has been filled with sewage water and we are not able to store water. Please clear the sewage line as soon as possible.
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        A
        Akash10Jain
        Oct 22, 2021
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        Address: No2, 1st Cross,15 Th Main Road, 4 T Block Jayanagar, Akashdeep Niwas , opposite to Lakshmi Niwas Apartment

        Hi
        The main Drainage/Chgarandi Hole on the road in front of our house No2, 1st Cross, 15 Th Main Road, 4 T Block Jayanagar, Akashdeep Niwas, opposite to Lakshmi Niwas Apartment is getting blocked every month, and we have to give a complaint every month to get it unblocked, The sewage tank charge us 2000 every time they come to clean
        

        Requesting to build a new Drainage hole as the existing 1 is broken from inside
        

        Thanks 
Akash
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          A
          akhil.c.v
          from Bengaluru, Karnataka
          Oct 22, 2021
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          Address: 18/1 A.T masion, 2nd A cross road, 4th main, ombr layout, banaswadi, bangalore-560038

          Today morning BWSSB peoples came and cleaned in front of my house, and they deposit waste infront of my house. That person is rejected to clean waste.
          Jun 28, 2022
          Complaint marked as Resolved 
          it has been resolved
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            S
            Sindhu Krishnappa
            from Bengaluru, Karnataka
            Oct 22, 2021
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            Address: #50/1, OUT HOUSE, 16TH CROSS, EAST PARK ROAD

            Dear BWSSB Team,

            We residents of 16th cross, East Park Road, Malleshwaram have not received water supply since 12th September. We've been following up with BWSSB officers but invain, No luck on getting this fixed yet.

            Requesting respective authorities to look into the issue on PRIORITY and HELP RESOLVE at the earliest.
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              C
              CN Ramesh
              Oct 22, 2021
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              Address: No.50/3, Mathru Krupa,East Park Road,,16th Cross,Malleswaram,Bangalore -560055

              We are residents of East Park Road, 16th Cross, Malleswaram(in the houses diagonally opposite to Iyengar Floor Mills).There is a stoppage of water supply since 12th September and frequent follow-ups/complaints are unattended.We are managing water by procuring from private tankers in this period beyond a month Request the appropriate authorities to take immediate action & resolve the issue unattended.
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                K
                kausthub ramesh
                Oct 22, 2021
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                Residents of 16th cross east part road malleshwaram have not received water since 12 September(1 month). We were receiving very good amount of water before 12 September(when issue started). We’ve been daily following with BWSSB officers, but has not resulted in any fix so far. We’re buying tanker water every alternate day. Request you to please do the needful.
                View replies
                Residents received good water supply today(05/11/21). Though it took long time, issue is finally resolved after the leakage was fixed at 16th cross. Thanks to all the authorities for taking this to closure.
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                  S
                  Shivankar10
                  Oct 21, 2021
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                  Address: #925 AECS Layout A block Singasandra Bangalore

                  The drainage has started to overflow, the workers came to attend the problem however they went back stating that the they cannot find the manhole, and we have to get them removed for them to clear the flow .The drainage continues to affect multiple houses in the locality .
                  Request you to attend the issue urgently and at least provide a temporary solution .
                  Ward-191-Singasandra
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                    G
                    gul associates
                    Oct 21, 2021
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                    Address: 2nd main, 4th I CROSS, T MUNIYALEPPA LAYOUT, VINAYAKANAGAR, JP NAGAR 5TH PHASE

                    Water is leaking from road pipe since 2 weeks
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                      D
                      Deepak R Prasad
                      Oct 21, 2021
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                      Address: #347, 75th d cross , dr rajkumar road , 6th block Rajajinagar bangalore -560010

                      Since 2 months I have been complaining about the issue to BWSSB persons Tejas and Anand Nagraj. But they are not responding. Kindly fix the issue soonest
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                        Gavc
                        from Bengaluru, Karnataka
                        Oct 20, 2021
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                        Address: Konanakunte Kanakapura road Bangalore

                        I have said to my meter reader many times to give my bills on date but he refused that and talked to me so rude, I have to get my bills on 9th of every month but I'm getting on 20th and my due date will be on 24th, I have contacted my area engineerer but he also won't pick calls, soo resolve my problem soon.
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                          A
                          afzal tausil
                          from Mumbai, Maharashtra
                          Oct 20, 2021
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                          Address: 27/1, 3rd cross kalasipalyam new extension

                          Iam resident of Bangalore. I have noticed my current water bill, and I have been astonished. Earlier my monthly bill use to be around 400 5o 500 rupees. However my current bill shows whopping 1100 rupees. What is the issue with the bill, is the tariff has increased or there is faulty calculation. I lodge a complaint regarding the same.
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                            S
                            sateesh N
                            Oct 20, 2021
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                            Address: 1445 I MAIN I CROSS JUDICIAL LAYOUT GKVK POST

                            Hi gm
                            not generated this month bill

                            on net and mobile app not able to pay

                            but recd the bill for this month
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                              S
                              shishirk2104
                              Oct 19, 2021
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                              Address: Vanshee citadel 1st cross anand nagar, marathahalli

                              Due to blockage, drain water is leaking and entering into the society. The water is unhygenic and smelling foul.
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                                M
                                Manjubhairava
                                from Bengaluru, Karnataka
                                Oct 19, 2021
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                                Address: 32nd Cross,D Group Layout,Srigandha Kaval,Sunkadakatte,

                                Previously on 13th I have logged a complaint and on 14th I received a call from BWSSB person stating JCB is required to excavate the Man hole . since there was ayudha pooja all the vehicles have been parked for pooja and all the vehicles will be available on monday. So I don't understand how my complaint was set to resolved .
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                                  J
                                  Jaggu1221
                                  from Bengaluru, Karnataka
                                  Oct 19, 2021
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                                  Address: 308, 2nd C cross, BDA Layout Kasturinagar Extension,, Vijnapura

                                  Dear Sir, Madam

                                  This is to bring to your notice that the water meter installed in my residence is faulty and is recording 4 times the actual consumption for 4 months now. In spite of reporting/complaining about this issue to your billing agents, there has been no action from BWSSB. We are forced to pay a huge bill for the last 4 months, hope you understand the grave situation of this matter and rectify the meter at the earliest. I measured the consumption today, it was only 1500 liters, where as the meter recorded it as 5600 liters.

                                  RR no: 530608
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                                    J
                                    jitu Behera
                                    Oct 19, 2021
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                                    Address: house no.38,parvathipuram, 1st main road,bangalore 560004

                                    I am being charged for 70, 000 Ltrs for the month and since quite loine this is happening, please send your representative to check this out till then will not be paying any bills
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                                      A
                                      anitagopal
                                      Oct 19, 2021
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                                      Sewage is overflowing (in front of Prince Dry Cleaners) on Dinnur Main Road, R.T.Nagar, Bangalore-560032. we are not able to walk please resolve the problem as soon as possible.
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                                        H
                                        hsrvenkat
                                        from Bengaluru, Karnataka
                                        Oct 19, 2021
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                                        Underground sewerage line/chamber is blocked in 23rd cross, 23rd main, sector-2, HSR layout. Silt should be removed
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