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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

bwssb.org
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Updated: Jul 18, 2025
Complaints 3385
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Bad 😕 It seems that Bangalore Water Supply & Sewerage Board [BWSSB] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 65

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S
Shashi Kumar B
Oct 11, 2021
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Address: 1026, 1 st A main road, nagarbhavi 9th Block 2nd stage, Bengaluru 560072

My bwssb connection RR no. is W-520708/NB. The latest bill is charged too much almost 10 times my regular bill. Please find the bill copy attached. Kindly register a complaint and resolve at the earliest.
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    Kishu7
    Oct 11, 2021
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    Address: 2nd main, Sri Kanteshwara Nagar, Mahalakshmi Layout

    The drinking water is very much polluted. The water after we store it in containers, leaves a oily residue and the water colour is also brownish colour also it leaves brownish residue.
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      Yesukumi
      Oct 11, 2021
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      Address: 152/9 Joseph layout, Dorsanipalya, Bannerghatta road, near kalyani magnum, Bangalore 560076

      In my home there is a blockage of sewer please look into it as soon as possible.
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        pavannareshj
        Oct 11, 2021
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        Address: https://maps.app.goo.gl/F9smHMnAjnpNAgGk7

        Water overflowing at drainage point from last 10 days. But no one taking action on same. Location of overflowing drainage at purvi lotus appartments in HSR layout at exact location https://maps.app.goo.gl/F9smHMnAjnpNAgGk7
        Very bad smell arising out of it and causing health issues.
        +1 photos
        Oct 11, 2021
        Updated by pavannareshj         I have made complaint but it is immediately marked as resolved. Very bad service. Then why to create consumer portal. Issue is not attended also.

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          Nagarathna kh
          Oct 11, 2021
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          Hi Team,

          My house is constructed in 2005, I have submitted the electricity bill and bescom confirmation certificate already, and got updated in bwssb records, again why I am getting this other charges. Of rs 1075 where I bill amount is only 672 rs.
          Please look into this issue.
          I have been paying them but this amount is non refundable even after we submit the proof. Unnecessary charges has to be paid.

          Thanks
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            M
            mail2shekar.b
            Oct 11, 2021
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            My BWSSB RR number os S-409054. From last one year i am getting incorrect Name on bill printed. It is coming as K L Krishnamurthy instead of Shekar B C. I have visited local BWSSB offices in BTM layout and Kodichikkanahalli multiple times, but the officers there just keep saying that it will be corrected next month. They are just ignorant about the issue.
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              M
              MG Excellence
              Oct 11, 2021
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              The sweage water has been flowing on the road in front of house and MG School Bilekahalli. For last 2 weeks. No action taken till now
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                A
                Ashok K535
                from Bengaluru, Karnataka
                Oct 10, 2021
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                Address: #45 Siri Nilaya, Bhagya Layout, Anandapura, TC Palya Main Road, Bangalore:560036

                Due to rain, there is leakage in drainage and the area is flooded. Need your help in resolving this at the earliest
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                  Pramod S N
                  Oct 10, 2021
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                  Address: 1113, 3rd cross, BCChS layout Vajarahalli, Kanakapura Main Road, Near Holiday Village Road banglaore 560062

                  The sewage chamber near our house is filled and overflowing with awful smell please send the bwssb personal to clean it
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                    T
                    Tejas Vinayak
                    Oct 9, 2021
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                    Address: House No: 165, Ramanashree Nagar, Gottigere Bangalore - 76 Phone No: Vinayak 9980334780

                    House No: 165, Ramanashree Nagar, Gottigere Bangalore - 76
                    Phone No: Vinayak [protected]

                    It is found that sewage chamber is installed between 2 sites and in the centre of the road everywhere. However in our case the tank is installed in front of our house and near our site instead of center of the road. As the commissioning of this is still pending you may kindly remove and reinstall it at the correct location.
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                      Shubham R Ghodke
                      Oct 9, 2021
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                      Address: No 22 Bassappa Lane BSA Road Frazer Town Tanner Road near Muslim gravied behind Kaliamma Temple

                      Respect BWSSB
                      Due to heavy rain in Bangalore we are facing lots of drainage issue.
                      The drainage water from other places is coming out through our pit due to this problem we call the bwssb people they told they can't do it
                      Today also I faced the same problem
                      I want the bbmp people to open the drainage chamber which is located near my place and clean the chamber this chamber cannot been opened by the bwssb people
                      I wanted this issue to be solved by today or tomorrow
                      Since I am facing lots of issue
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                        ammar877
                        Oct 8, 2021
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                        Address: benguluru, karanataka.

                        RR#S-260531
                        bills amount paid through Karanatakaone online
                        date: Amount Paid
                        13.01.2020 744 online
                        05.03.2020 100 online
                        03.10.2020 739 online
                        Now for the month of sep 2021 i received a bill 2189
                        which is paid on line on 06.10.2021 through bwssb portal
                        i request to see in this matter at the earliest and the amount which i've paid extra please credit as advance payment along with interest amount i paid

                        thanks in advance
                        mohammed ammar
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                          S
                          Sheeba Vasu
                          Oct 8, 2021
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                          Address: Royal Enclave, Srirampura, Jakkur Post, Bangalore 560064

                          Dear team,

                          Please note that while the BWSSB team has been laying UGD pipes in our locality - ROYAL ENCLAVE, Srirampura, we are now left with slushy roads which have led to major accidents in our layout.
                          Residents are unable to walk or ride 2-wheelers or even 4-wheelers here due to the bad road conditions. Extremely slippery, slushy mud due to the continuous rain and drizzle has made the roads very slippery and many people have fallen down, while walking, riding 2-wheelers and 4 wheelers have got stuck in the slush.

                          On behalf of all residents of our locality I request you to please put at least some gravel and level the surface as soon as possible before any more lives are endangered by this.

                          Thanking you,
                          Sincerely,
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                            A
                            ashwini patel
                            from Tumkur, Karnataka
                            Oct 8, 2021
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                            Address: Malleshwaram

                            We have not received 2 month bill for the N[protected]
                            Cons no: 7977
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                              rajaramkg
                              from Bengaluru, Karnataka
                              Oct 7, 2021
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                              Address: No.29/89, 6th Cross, Malleswaram, Bangalore - 560003

                              The contractors of BWSSB recently laid new manholes in 5th main, 6th cross malleswaram. our sewage got recently blocked and bwssb employees who came to check said that they were unable to see our outlet pipe in the manhole. BWSSB is requested to immediately instruct their contractors to lay new sewage pipes from our house to the manhole.
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                                Fouziya Khan
                                Oct 7, 2021
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                                Address: 66, 3rd Cross, Dinnur Main Rd, RT, Navodaya Vidyanikethana School

                                Sanitary Line complete Blocked since three weeks. Needs immediate addressed.

                                No 66, 3rd Cross, Akkamma Block, Dinnur Main Road, RT Nagar, Bangalore 32.
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                                  Mohammed Yousuff Fazal
                                  from Bengaluru, Karnataka
                                  Oct 7, 2021
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                                  Address: No. 46, Mosque road, bangalore - 560005

                                  The water line is damaged at Rathan Singh Road on the east station side right next to the construction site.
                                  Kindly attend to the same in urgent basis.
                                  +1 photos
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                                    pradeepsridhar
                                    Oct 7, 2021
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                                    Address: #3,CHAIRMAN STREET, RS PALYA,KAMMANAHALLI

                                    Drainage blocked, due to this even our house toilets are blocked, whenever it rains it overflows. I request you to resolve this issue soon.
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                                      S
                                      Srikanth4896
                                      Oct 7, 2021
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                                      I haven’t received proper water supply since the time of connection. I raised multiple complaints using the toll free. Local water man and water inspector and AE doesn’t respond properly . Every time there is a new reason and do respond to calls
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                                        M
                                        Mayankgiel1993
                                        from Bengaluru, Karnataka
                                        Oct 7, 2021
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                                        It's being 3 days since the overflow of manhole
                                        Can you plz look into it
                                        Thank you
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