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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Updated: Oct 31, 2025
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Bad 😕 It seems that Bangalore Water Supply & Sewerage Board [BWSSB] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 58

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K
Kanyakumari.v.
from Bengaluru, Karnataka
Nov 18, 2021
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Due to Sewage blockage, gutters and other drains are blocked and Rain water is flowing into the house along with the sewage water. even after several complaints nobody has visited the spot and solved the issue. Senior citizen along with the family members are worried. Request to kindly resolve the issue immediately at the below mentioned address.
Near Indra Canteen, new thippasandra-75
+4 photos
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    N
    Nagashri K J
    Nov 18, 2021
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    Sewage water flowing into the house compound and to the water sump
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      P
      pugal_85
      from Bengaluru, Karnataka
      Nov 17, 2021
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      Address: 102 RR layout ,3rd A cross, doorvani nagar post , bangalore 560016

      Seawage water is blocked in main pipe and there is leakage makes entire street unclean. Pls help to clean it asap.
      [protected]
      [protected]
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        B
        [email protected]
        Nov 17, 2021
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        Address: #34, 5th Cross, Behind Prasanna Theatre,, Manjunatha Nagar,, Magadi Road

        Drainage is overflowing due to rain water
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          N
          Nathalia
          from Bengaluru, Karnataka
          Nov 16, 2021
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          Address: Netaji Road

          Our house has been having issue with the sewage chamber getting blocked . This has been happening for years and we have raised multiple complaints but have not had any positive response. They came and said they will not be able to do anything until the main pipes are changed but this is what we have been hearing for almost 10 years and now with the heavy rains our house is completely flooded and we have total loss of material in the house. We have also been giving the BWSSB employees a minimum of 2k every visit and have lost almost 1Lac and more over the last few years with no solution. Please can someone look into this as I have a sick mother who is bed ridden and this unhygienic environment is only worsening her situation. I need a solution now!
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            Z
            zabiulla
            from Bengaluru, Karnataka
            Nov 16, 2021
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            There is no water supply since 5 days, how do we need to manage daily activities without water, there is no complaints number giving proper resolution..this type of irregularities can be seen frequently
            Address 3rd block 7th main kr puram ayyappanagar Bangalore 560034
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              C
              Colonel Shamim
              Nov 15, 2021
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              Address: 4th, Cross, Chowdiaha Block Door 1157,RT Nagar.Bangalore 32

              Repeated complaints to Asst engr Sri Kanakaraju, Executive Engineer, Sri Hari Kumar of RT Nagar Bangalore32 has not resolved the issue of blockage of manholes, and seewage water entering our premises.The BWSSB line men come, waste the time, and give lame excuses like, Subline is blocked, main line is blocked extra.The complaints are being given since September 2021.Both the Engineers are least bothered to rectify the issue, faced by people
              +1 photos
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              My RR No is E-380453. I have paid my Oct 2 bill No E[protected] on 07-Nov-2021 but my November bill No E[protected] is showing oct bill is not paid. Oct Bill amount Rs. 307 is included as arrears in Nov Bill needs to be corrected

              Main road sewage blocked since September 2021 - Comment #3924057 - Image #0
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                N
                Nithin Hegde
                Nov 15, 2021
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                Hi,

                I would like to bring to your notice incorrect billing being done by a meter reader in Ward 24 HBR Layout Bengaluru - 43. In Oct'21, the meter reader recorded a much lower than actual meter reading showing a consumption of just 3k litres insead of the usual monthly consumption of around 20k ltrs. This resulted in more than double the usual water consumption of around 56K ltrs in the Nov'21 bill. Owing to the higher slabs being applied due to the higher consumption, the Nov'21 bill has come to nearly 3 times the amount at nearly Rs 1.7k. The concerned RR # is E-130856. Request you to please take action against the meter reader and issue the correct bills for Oct'21 and Nov'21.
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                  N
                  Nandini Kantharaj
                  Nov 15, 2021
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                  Address: No 161, 6th A Main Road, Remco Layout, Vijayanagar, Bengaluru -560104

                  Hi,

                  The drainage pit is right in front of the house, the pit is broken and the sides are open which is causing water clogging and drainage overflow. Due to no proper maintenance the drainage clogs and there is a backflow of the drain to the house.

                  Due to the water clogging and drainage overflow, it has become a space for mosquito breeding and probably Dengue outbreak.

                  the bit surface is below the tar level which is causing danger for walking pedestrians
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                    S
                    shinoi George
                    from Bengaluru, Karnataka
                    Nov 14, 2021
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                    Address: 171, 1st Main, A.Y.R Layout, Settyhalli, Jalahalli West.

                    My House Sweage Line is blocked
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                      J
                      Jaikishore G R
                      Nov 14, 2021
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                      Address: 4th Main 10th Cross Lakshminarayan Puram Bangalore - 560021 Near old 81 bus stop

                      Chamber plate opend and not closed properly, sanitary water is coming out and flowing on road

                      Address - 4th Main 10th Cross Lakshminarayan Puram Bangalore - 560021
                      Near old 81 bus stop
                      +1 photos
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                        M
                        Madhusudan C
                        Nov 13, 2021
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                        Address: Stavyah Arcade #10-5, 3rd floor 9th Main, Opp to Daily Bread, Yarab Nagar Main Rd, Banashankari Stage II, Bengaluru- 560070.

                        Dear Sir,

                        Chembur has been blocked at below mentioned premises kindly clear the same Stavyah Arcade #10-5, 3rd floor 9th Main, Opp to Daily Bread, Yarab Nagar Main Rd, Banashankari Stage II, Bengaluru- 560070. PH [protected]
                        [protected]
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                          K
                          kiranmvz123456
                          from Bengaluru, Karnataka
                          Nov 12, 2021
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                          Address: nethaji street, udayanagar, benagluru 560016

                          The BWSSB workers dig a Huge Poth hole to check the mixture of Drinking water and sewage complaint, the issue was on some other place resolved, but they left behind huge poth ole on the center of the road blocking the residents to commute
                          Request officials to look into the issue and please close the huge poth hole to avoid accident during nights as there is no street lights due to rainy season

                          Awaiting for the action and response
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                            U
                            universal aluminium
                            from Bengaluru, Karnataka
                            Nov 12, 2021
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                            Address: 51/5, mariswamy mutt road kalasipalyam new extension bangalore 2

                            Since many days dirty sewage water, smelling, is being received in our drinking water supply. every time it rains the situation is worst. please provide clean potable water
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                              V
                              vidyaby
                              Nov 12, 2021
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                              Address: 370, 4b main maruthi layout, vasanthapura, bangalore 560061

                              Water bill no. SW416985, the bill amount is more as it is charging more for sanitary charges, s.c for borewell and other charges. Please revise the bill.

                              We got the water connection in mid of september, after 15 days we got water bill in october 1st week, the first bill amount for just 15 days itself was above 2000 rupees.

                              Request you to please revise the bill.

                              Thanks
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                                R
                                raghusvpk131
                                Nov 12, 2021
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                                Address: #525, 2nd main, 9th cross, muneshwaranagar laggere

                                Manhole/sewage blockage
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                                  S
                                  Smitha Kanakagiri
                                  Nov 11, 2021
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                                  Sewage canal is blocked and sewage water is flowing to the road ... Please do needful urgently.

                                  Address
                                  2nd main, Kaveri Layout, Doddabettahalli, yelahanka New Town, Bengaluru - 560064

                                  Land Mark - Eshwaree Orchids Apartment
                                  +1 photos
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                                    R
                                    Reenu9
                                    from Bengaluru, Karnataka
                                    Nov 11, 2021
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                                    Address: 2141, 16 D Main, Ist Cross, HAL IInd Stage, Indiranagar, Bengaluru, 560008, Bangalore, Karnataka

                                    Sewerage is blocked at my residence
                                    House number 2141, 16 D Main, Ist Cross, HAL IInd Stage, Indiranagar, Bengaluru- 560008
                                    Kindly help us by removing the blocked sewerage
                                    Thank you
                                    Sanjeev Sahi
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                                      J
                                      jig.subedi
                                      from Bengaluru, Karnataka
                                      Nov 10, 2021
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                                      Address: Bangalore

                                      Hi team,
                                      I have paid my water bill from Bangalore water supply and sewerage board site and using paytm payment gateway .The transaction has been done from paytm but it shows transaction failed in Bangalore water supply and sewerage boards site.
                                      Can i get that refund or will it be updated in that bill ?
                                      +1 photos
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                                        S
                                        Selva@1966
                                        from Bengaluru, Karnataka
                                        Nov 10, 2021
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                                        Address: No 16 3rd cross Manjunatha Layout Bhattrahalli old Madras road Bangalore 49

                                        Drainage blocked at our lane, because of that drainage water back logging to our houses. 15+ houses are affected due to this. Please do the needful at the earliest. We do not have any alternative solutions around our surroundings, females and children are affected lot.
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