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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Updated: Jul 18, 2025
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Bad 😕 It seems that Bangalore Water Supply & Sewerage Board [BWSSB] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 74

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[email protected]
Sep 4, 2021
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Address: No.62, Katha No. 1694/233/63, 2nd Cross, Akshaya Garden, Akshaya Nagar, Bangalore - 560068

Hello,

It is observed that we are getting exorbitant water bill every month. We are two people in the house and some times the meter reading shows 1, 20, 000 liters consumed in a month. This has been observed in other months as well showing heave meter reading.

Sub Division - VS2,
Consumer no - 80957, Domestic

Request you to look in to this matter on priority.

Thank you.
T G Raju Srinivas Dr.
[protected]
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    Vijaya Gollapudi
    Sep 4, 2021
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    Address: 4th A Cross, 12th Main, Canara Bank Layout, near Sahakarnagar, Bangalore

    We don't have a sewage connection in our street ever since the layout was created. Instead it was given into a septic pit. Two days back, they created a sewage connection in our street and joined it to the main sewage connection provided by BWSSB. however, this is useless for us because its incompatible with the sanitary outlets from all the houses in the road. We are not getting the gradient. Also, the sewage pipeline is created just a few inches below the road and a manhole was created 3 ft above the ground level in front of our house. It's prone for easy breakage due to movement of even small vehicles. It will leak and create health hazard. Please make this non functional right away and create a new sewage line that connects to the neighbouring Alpine Pyramids sewage line which has a natural gradient to our houses and will provide a smooth flow of sewage.
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      Juanita Sridhar
      Sep 3, 2021
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      We live in MICO layout, 560040. We are waiting for a long time for water but however no water has come yet and today is the schedule for supply of water. We have called the helpline and also sent messages however there is no response or reply.
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        M
        MOHAN M V
        from Bengaluru, Karnataka
        Sep 3, 2021
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        Address: 4 B main, maruthi layout vasanthapura

        On 01.09.2021, water bill reading is wrongly taken. Instead of 016000, he has written 106000. As such 50, 000 litres consumption has been charged ( Rs 1873). We are only 2 persons and we hardly consume. We have borewell also. Please send person immediately to take correct reading and refund my amount.
        RR no: S-230427
        M V Mohan
        Mobile:[protected]
        +1 photos
        Sep 03, 2021
        Updated by MOHAN M V         On 01.09.2021, water bill reading is wrongly taken. Instead of 016000, he has written 106000. As such 50, 000 litres consumption has been charged ( Rs 1873). We are only 2 persons and we hardly consume. We have borewell also. Please send person immediately to take correct reading and refund my amount.
        RR no: S-230427
        M V Mohan
        Mobile:[protected]

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          [email protected]
          Sep 3, 2021
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          Address: B 13, FLAT NO 108 ,Near SAI BABA MANDIR, DOMLUR

          Hi
          My RR Number is SE136725, previous month I got a water bill of 674.00 rupees, I am not currently residing in Bengaluru so I am not using the water at all. So, by default it should be coming as usual. So, the water bill should not be as much as 674.00 rupees.

          Please correct your billing or meter reading, otherwise I will file a case with Consumer forum.
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            Adnandawood
            Sep 3, 2021
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            Usually bill amount is[protected] but this month it is 4k resolve this issue
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              Adnandawood
              Sep 3, 2021
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              Usual bill amount used to be around[protected] but this month it is 4k reach me out soon
              +1 photos
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                Ashok S Shetty
                Sep 3, 2021
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                Address: Water Tank Road, Bilekalli

                Dear Sir,
                In Water Tank Road, Bilekhalli main drainage sanitary line is damaged from few days, we have given written complaints and we have not received reply form them & its not been resolved. kindly treat this as very urgent & resolve this
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                  Sreelakshmi S Nair
                  Sep 3, 2021
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                  Address: 208/B , sanjeevappa layout, nagavarapalaya, cv ramanagar, Shree Shylam

                  It's been several days that we have lodged the complaint about overflowing of sewage water. The dirty water has been causing pungent smell and its difficult to inhale or breathe. We have several kids living near by .
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                    Sreelakshmi S Nair
                    Sep 3, 2021
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                    Address: 208/B , sanjeevappa layout, nagavarapalaya, cv ramanagar, Shree Shylam

                    It's been days since I have lodged the complaint. It has become such a nuisance to the residents here . The overflown water causes a bad smell .
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                      NHSMurthy
                      Sep 3, 2021
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                      Address: HHRWA Layout, Subramanyapura Post - 61

                      The main sewage line on our road is blocked. We need help to clear this blockage as early as possible.
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                        Shashi Prathik
                        Sep 3, 2021
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                        Address: 54/3 1st main 6th cross marenahalli vijayanagar bangalore 560040

                        We have received a full of breached water with full of mud and smelly. This is entirely not suitable for consumption please take an immediate action.
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                        Me too have the same issue in Kacharakanahalli area. Anyone addressed your issue?
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                          Kannikakrishnan
                          from Bengaluru, Karnataka
                          Sep 2, 2021
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                          Address: Vidyapeeta Layout, Thyagaraja Nagar, Near Indane Gas Godown.
                          Website: Consumercomplaints.in

                          Dear Sir/Madam,
                          We the citizens staying in vidyapeeta Layout, Thyagaraja nagar, (near Indane Gas godown) have water supply problem. In these area, everybody is facing the same problem. Water is released for a small time and immediately water release is turned off. The lineman doesn't care about the water problem. The sump doesn't even fill properly. How can we manage with this kind of water supply? Kindly help us with regular water supply.
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                            Sivagururaman M
                            Sep 2, 2021
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                            Address: SMR Heritage apartments, 3rd main New Thippasandra. Bangalore-560075

                            Our apartment complex is:
                            SMR Heritage apartments, 3rd main New Thippasandra.
                            RR Number: E-238951.
                            Our water meter is not working and is broken. We need it to be replaced. Can you please help us?
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                              KIRAN SHANBHAG
                              Sep 2, 2021
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                              Address: Kumaraswamy layout 58th cross 1st stage

                              Water has not come since last 4 days at 58th cross kumaraswamy layout 1st stage
                              Near ambaa bhavani temple
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                                revanna0
                                Sep 2, 2021
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                                Sir, I am residing in KHB High rise apartments in Yelahanka new town. In front of our building, a new commercial building is opened and I am seeing overflow of water from their overhead tank. This is wasting natural resources and also putting load in WWTP. I have attached a video and I have spoken to their shops to install level switch but not done since 8 months. Pls help by talking to them and save water
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                                  Anamikakaveri
                                  Sep 1, 2021
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                                  Address: No 10, 12 th cross, muneshwara Nagar nilgirithopu main road, hasanamba chicken center, new Baldwin school road Bangalore-560091

                                  Road digged by bwssb and not closed properly Overflow of sewage water
                                  Unhygienic for kids to inhale the dirty smell
                                  People step on the water and walk around, as result our house become untidy.
                                  View replies
                                  Overflowing of sewage water
                                  Unhygienic for kids to inhale the dirty smell
                                  People step on the water and walk around, as result our house become untidy
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                                    Anamikakaveri
                                    Sep 1, 2021
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                                    Address: No 45 1,at main, near shanimahatma temple Kaveri pura kamakshipalya Bangalore 560079

                                    Overflowing of sewage water
                                    Unhygienic for kids to inhale the dirty smell
                                    People step on the water and walk around, as result our house become untidy
                                    View replies
                                    The houses next to our house has blocked the drainage by putting stone and mud into the open drainage. Her name is Prema. They have political background and the bwssb people not asking anything to them. Now the drainage blocked and over flowing on the road. Please show some guts and remove the blockage in the drainage
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                                      Anamikakaveri
                                      Sep 1, 2021
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                                      Address: No 64. ,1st main, near shanimahatma temple, Kaveri pura, kamakshipalya, Bangalore 560079

                                      Dear team,
                                      The drainage blocked infront of the house. As it is filled up by mud and other wastages. The rain water as well drainage water blocked fully and coming out. Due to this so many accident happening. So many people got injuries.please attend immediately.
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                                      Bwssb please attend the issue and resolve as it is very critical to walk in the road
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                                        Girish.K.C
                                        Sep 1, 2021
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                                        Address: 3rd block 11th Main Chowdeshwari layour Beguru road adjacent to Vishwapriyalayout

                                        Houses in our line from yesterday there is sewage water is coming in Kaveri line, please check ASAP, complained to local water line man but he told still need to check.
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