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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Updated: Jul 18, 2025
Complaints 3385
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223
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Bad 😕 It seems that Bangalore Water Supply & Sewerage Board [BWSSB] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 80

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C
charlotte67lobo
Aug 18, 2021
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Sir,
I am the owner of the house no 28-29/4, 8th Cross Maruthinagar, Madiwala, Bangalore -68.
My parents were living in this house untill 13 June 2020.Due to covid scare and since both my parents are above 80 years they have been relocated temporarily to senior citizens care cente. The house is locked since 13th June 2020 and we are not using any water supplied by Bwssb. Though we are regularly paying the minimum charges as per your bill (deducted atomatically through ECS) we have received a bill amounting Rs1235.00(Rs Twelve thousand three hundred and thirty-five)
On enquiring at the Bwss office at BTW lay out I did not get a favorable reply. I don't understand why I'm charged for what I have not used.
I request you to please look into the matter and rectify the same
Thanking you
Yours sincerely
Charlotte Lobo
[protected]@gmail.com
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    Tejo Trinadh
    Aug 18, 2021
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    Address: No 233, 4th main 5th cross, KG Nagar, Bangalore- 560019

    Hello,
    There is a sewage outflow in the area is blocked, the main chamber on the road. It’s causing the blockage in our residents
    +1 photos
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      Pramath HS
      Aug 18, 2021
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      Address: Rajarajeshwari nagar

      RRno.: W-348426/IH : The CMC water connection has been stopped to the house and is not being used. It was wrongly noticed outside the compound wall for 2 pipes and charges are levied. Hence please update this to correct the billing.
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        M
        Munichandraiah
        Aug 18, 2021
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        Address: No. 219, 7th Cross Road, Tata Nagar, Bengaluru - 560092

        Water supply is only twice in a week with very low presue and sort time. It has worsened during the last 3 weeks. Please instruct to increase pressure and also duration. I request to supply alternate dates a it is done in other areas of the city. Thanks.
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          G
          green cause
          from Bengaluru, Karnataka
          Aug 17, 2021
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          Address: 87, 4th Cross, Defence Colony, Sahakar Nagar

          Though the water bill was paid on Jan 4th, 2021 for the due amount 3487/- online (SBI UPI payment BHIM), subsequent bills from BWSSB do not reflect the payment. Checked with the bank, which confirmed the transaction of 3487/- was made from their side to BWSSB.

          I am attaching the bank statement showing the transaction made to BWSSB for your reference.
          I request you to kindly look into this matter at the earliest and do the necessary correction.
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            R
            Responsibility
            Aug 17, 2021
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            There is no proper Water supply @ 7th Main, 9th Cross, Srinivasnagar, Bangalore 560050.

            Even though we have complained this to line man who is incharge for our lane, but it was futile, after complaining to him even situation has become worst and no proper supply.

            This we are facing from last two month or so, and there is no water pressure and our sump are getting filled.

            If BWSSB compares the bill for last three month with connection (meter numbers) which is there @ 9th cross they will come to know the revenue loss they have incurred.

            If line man is the releasing water with proper pressure for his personal gains ultimately BWSSB will be losing revenue which they were supposed to get.
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              V
              vinodhkumarsp
              Aug 17, 2021
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              Lineman - Seena at Ramamurthy Nagar demands money from Yerranapalya residents for releasing water. His Contact number is - [protected]. He needs to be given a warning.
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                N
                Nevil Anchan
                Aug 17, 2021
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                Address: 336, 9th A main, classic paradise layout, begur, bangalore-560068

                Drainage cover is slipped inside and in open state. Please set it right as children are playing in the road and may fall into it.
                Address: 336, 9th A main road, classic paradise layout, begur, bangalore -560068
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                  L
                  Latha Singh
                  Aug 17, 2021
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                  Address: #22, 1st Main Road, 3rd Cross, Health Layout, Annapoorneshwarinagar, Bangalore 560091

                  Irregular supply water.
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                    H
                    HARSHAN patel
                    Aug 17, 2021
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                    Address: s.k lane kumbarpet cross bangalore 560002

                    There is sewage leakage in our locality s.k lane kumbarpet cross
                    i have made a complaint but no action has been taken
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                      M
                      Mohkus
                      Aug 16, 2021
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                      Dear sir
                      @8th cross annasandrapalya extension, near R. R bakery kaveri water is leaking on road in front of h. N. 86& 87 opp. To 4th main
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                        H
                        Hamiaffu
                        Aug 16, 2021
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                        Address: 65/4, 1st main, 1st B cross kaveripura kamakshipalya near Shanimahatama temple bangalore 560079

                        Hi BWSSB,

                        Sub Division : W-120125/H
                        RR No : 39637

                        Our Water meter is not working and need replace and meter reading person from BWSSB told he come and replace in one week but till now he has not done and he has broken gate wall as well water is getting wasted.

                        and he said it will meter will charge 800 Rs

                        Please get this replacement ASAP to avoid water wastage.
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                          N
                          Nikhil Dubbanamardi
                          Aug 16, 2021
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                          Address: Thirumala Nagar Attur Layout Yelahanka New Town

                          BWSSB is not suppling me Kaveri water from day of my water connection .
                          It's been nearly more than 4 years not even a single day water was supplied .
                          I had several conversation with heads and staff of the conserned department but no satisfactory answers were given to me .
                          After also this you want me too pay the bill amount, and I have paid it too.
                          And now also BWSSB has failed to supply water.
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                            Simha pradeep
                            Aug 16, 2021
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                            Address: 46, 15th Cross KANAKA NAGAR R T NAGAR POST BANGALORE 560032

                            Water not coming for past few months despite paying very heavy bill every month! immediately take action to restore water supply and refund money for the months that you have not supplied water

                            rr # : n-339431
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                              A
                              Aravinth T.S
                              Aug 16, 2021
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                              Address: Ashraya Layout - 3rd Cross 2nd Stage , Mahadevpura

                              Hi Team,

                              Drainage leakage in Ashraya Layout - 3rd Cross 2nd Stage Dead End House, Mahadevpura

                              Water is coming out from Drainage and it is not going in
                              Please take quick action as it is full of mosquitos and bad smell

                              So many houses are nearby and so many kids
                              We do not want to get affected by mosquitos and bad smell
                              +1 photos
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                                J
                                Jyothi N Lokesh
                                Aug 16, 2021
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                                Address: Bettahalli layout, vidyaranyapura post, Bengaluru - 97.

                                Drainage water overflow near Doddabettahalli bus stop. Drainage water overflowing from roadside drainage canals & filling streets with filthy water. Not able to use the road because dirty water. These roadside drainage canals are built recently.
                                Please clear the stagnant drainage water & connect the drainage canals to Rajkalvae to avoid overflowing.
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                                  D
                                  [email protected]
                                  Aug 15, 2021
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                                  Address: 27th cross, 11th main road 4th block jayanagar

                                  Sewerage manhole pit at 27th cross 11th main road 4th block jayanagar junction Bangalore 560011 is overflowing/leaking since five days resulting in bad fowl smell in the surrounding area and the road being busy shopping street lot of people have sliipped while crossing the pavement. we request the authorities to attend the same immediately.
                                  +2 photos
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                                    Venkatasubbaiah K
                                    Aug 15, 2021
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                                    Address: 369, 16TH CROSS V Phase, JP nagar, Bangalore 78

                                    Sewerage manhole pit opposite to house no. 369, 16th Cross, V phase, JP Nagar, Bangalore 560078 is overflowing/leaking since two days resulting in bad fowl smell in the surrounding area and the senior citizens who are staying in the house 369, cannot open the door also. This may result in health hazards all the more in this Covid 19 pandemic times. So, we request the authorities to attend the same immediately.

                                    With warm regards
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                                    This complaint has been resolved by BWSSB. Thanks to the wonderful timely intervention by AE Sri Vinay who was very helpful to solve the problem by prompt action. Appreciable.
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                                      T
                                      Tejudganehc
                                      Aug 15, 2021
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                                      There is very less water flow in our street - 11th B cross, Defence colony, Bagalgunte -560073
                                      The water comes twice a week and the water flow is very slow and it is very difficult to manage with such water supply.

                                      Please requesting you to do the needful and will appreciate if there is any action taken
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                                        n.akshay1
                                        Aug 15, 2021
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                                        Address: Akshay complex, 1762, Dr. Rajkumar Road, Rajajinagar, Bangalore-560 010

                                        Our building is filling with water every alternative day due to water pipe leakage and it’s entering our building whenever water is left out from corporation.
                                        Complaint raised on 11 th August...but still no work done...
                                        +5 photos
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