Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

Dear Sir
This is with respect to the change of name from our father's name to my sister's name and my name
My father had taken the kaveri connection by paying the requisite fee and was issued with a challan in 2008 or 2009. He had been paying the water bill promptly from the date of the kaveri water connection.
It's so unfortunate that my father passed away in 2015.
Post that my mother too was ailing of cancer and she too passed away in 2020.
Now as my sister and I are the only Legal heirs of our parents we got the joint khatha transferred in our names.
As we have the bwssb connection still in my father's name we approached the bwssb office in our jurisdiction for change of name in the bwssb bill
Initially they asked us to submit the sale deed copy
Khatha copy
Latest property tax receipt copy
Aaadhar copy
Latest water bill
Family tree
And declartion that we are thr legal heirs.

Later when we were about to hand over documents they are now asking us to give the challan for having paid amount towards kaveri connection.

Our father was a person of high dicpline and what ever he has spent he has a record from 1947.
Unfortunately when we checked all these records could not find the customer copy challan with respect to kaveri connection.

And when we told the concerned authority that the same is misplaced and not found in our records they are concluding saying that we haven't paid the money towards our kaveri connection and They are pressuring us to pay the same again for which we hv already paid and telling us to pay connection charges that is levied as on date

Our question here is without paying the requisite fee how could the bwssb authority give us the connection.
And if we had not paid them then they shud hv issued us a demand letter for not having paid.
My father has been paying the kaveri water bill up-to-date and every bill is filed

Request the concerned to look into the same and resolve this issue and not demand the customer copy challan and accept the other list of documents and change the name from our father's name to my sister's name and my name

Regards
Sowmya

Water still not came

For the past two years we are getting stinking cauvery water. When we complain, Mr Velumurugan will clear the blocked drainage and we will get good water for once or twice after that. Again the problem gets repeated. We people in our 11th cross have stopped taking cauvery water for the past 6 months but we are paying water bills every month. Concerned authorities may kindly solve this issue.
G Parvatha varthini,
62, 11th cross, visweswarayya colony, Akash nagar, B Narayanapura, Bengaluru 560016

There is sewage or sanitary pipe leakage near my house which came into notice during on going drainage work in my area
As the workers removed big block of stone a sanitary line is passing through which is leaking due to this there is water flowing heavily into the drainage causing hinderance to the on going work
Complaining to all the concern officer in my area office went unanswered so complaining here
Hope the matter will be resolved soon

Dear sir,
My RR Number is S-542228 i have recieved a Bill of RS. 10303/-
this includes 2 months due my Bill is average of 2000/- last month i was charged 7000+ could you please help me identify why this huge bill.
the water meter reading person informed my people to contact the board.

regards,
Ramanujam
[protected]

In my building only 3 house and bill amount is coming too much like 8000, 6000. Please help me.
R.R No. NW332980
Bill No.NW[protected]

The water meter in our house is moving slow so can you please help

Almost since 6 yeas we atWard no - 37 used to randomly receive Sewage contaminated Cauvery water. But during Feb, March - April 2019 every household received contaminated water. On several repeated complaints and Mr. NTR Sir's intervention we were provided with a temporary solution. But we still receive the same kind of contaminated water even to this day on every supply. Repeated complaints are answered by lame reasons yielding no results.
We request you to look into this issue resolve it at the earliest permanently and provide us with clean Cauvery water

Water leakage in Main pipe, in 17 A Cross, 7th Main, Indiranagar II Stage Bengalore 560038 from.last 1 month

Dear sir, I wish to you inform to your office, that my water meter provided is stopped showing reading, not working, kindly request to do needful, that I did not get billing for month of July 2021. My RR no 72793 domestic.

My consumer no N[protected] name of consumer us Shiva Kumar sherikar, H.no 393/A, Canara bank layout, 2nd Cross, 2nd main, back gate NCBS Kodigehalli, post vidhyaranpura Bangalore 560097

Billing has not been done properly,
This month it billed for 8000.

RR no: N-203698

Ghandinagara, Yelahanka.

Bill no : N[protected]

Hello

A neighbor of my area, Aradhana Layour, Arekere has illegally dug borewell and is charging 10, 000 per house for connection. He is even giving this water for tankers and commercialising the water supply.

Please help us solve this issue.

RR No.S-116836 in the name of SIvakumar P R
I suspect the water meter is faulty. Kindly replace it with a new one.

Month Consumption Bill Amt

Nov[protected]
Dec[protected]
Jan[protected]
Feb[protected]
Mar[protected]
April[protected]
May[protected]
Jun[protected]
Jul[protected]

From st jhons road cross behind lemon tree hotel 560042
From 2 days water supply was not thier please check this and do the needful ASAP.

Sewage/Septic tank constructed by a builder (Saraswati Nilayam) on the main road is full and overflowing into the neighbouring apartments, the solid waste and water us getting mixed with our drinking water source. 100 plus families living in the neighbourhood os saraswati nilayam is suffering. Our previous complaint number#20005427 in nammal bengaluru sahaya app - no action from the lanlord after BBMP officials visited the site. Pathetic situation, difficult to walk on the road - its human waste around on the road.
Pls help, urgent.

Internal damage in chamber causing mud and soil stone filling the chamber and chamber is to low to ground in rainy season cause filling the chamber overflow and causes smell and spreading decease to the near by House by insects mosquitos and rad, mouse increased and causes the sewage to fill... Every month we complaint to bwssb office we need permanent solution we kindly request u to repair internal damage and construct the man hole above the ground level... I kindly request to consider my complaint and resolve as soon as possible

Sewage water over flowing from manhole since more than a week in front of IDBI LAYOUT, Gottigere B G Road Bangalore ward no 194.

I have not received the bill for June 21 in respect of above RR No s-488428. I want to remit on line but the system is showing 0. Pl update the same and help me to pay on line. Thanks & regards,
Krishnan G R

My house is at the cornor of the road and there is always a problem of sewage blockage where the water goes out from house but in the main line it doesn't move it stops and hits back .

I paid my water bill via canara bank app bill pay service, amount was deducted from my account, but has failed to deliver to the water service . Kindly look into it and refund the money