Jul 18, 2018
Updated by Anurag Mishra12 DEAR SIR
AS PER OUR PREVIOUS MAIL AND CUSTOMER URGENCY WE ONCE AGAIN FORWARDING THE MAIL FOR YOUR REFRENCE .
KINDLY CHECK THE MATTER URGENTLY, THERE IS NO DOUBLE ENTRY OF 50, 000/- NEITHER ANY DAY AMT 50, 000/- IS DEPOSITED ON HIS AC SINCE 21.02.2018.
IF THERE IS ANY SUCH ENTRY FROM YOUR SIDE PLESE PROVIDE US A STATMENT FOR THE SAME SO THAT CUSTOMER CAN KNOW
ABOUT HIS AMT BLOCKED.
"THIS IS URGENT AND HAMPERING THE CUSTOMER SERVICE"
AND WE DON'T EVEN ABLE TO PROVE THAT WE ARE INTERNATIONAL BANK .
REGARDS
BOB KATRAM________________________________________
From: Katra Madnig Branch, Katra, Allahabad
Sent: Monday, June 25, 2018 4:40 PM
To: Colaba Branch, Mumbai, Mumbai Metro(S); debitcard.ops; Debit Card Recon; atm debitcard; drcardcomplaints
Cc: SERVICES SULTANPUR
Subject: FW: FW: proxy posting by your sol 0391 on 23.02.2018 on ac no [protected]
________________________________________
From: Katra Madnig Branch, Katra, Allahabad
Sent: Friday, June 15, 2018 2:36 PM
To: Colaba Branch, Mumbai, Mumbai Metro(S); debitcard.ops; Debit Card Recon; drcardcomplaints
Cc: SERVICES SULTANPUR
Subject: FW: FW: proxy posting by your sol 0391 on 23.02.2018 on ac no [protected]
DEAR SIR
AS PER OUR PREVIOUS MAIL AND CUSTOMER URGENCY WE ONCE AGAIN FORWARDING THE MAIL FOR YOUR REFRENCE .
KINDLY CHECK THE MATTER URGENTLY, THERE IS NO DOUBLE ENTRY OF 50, 000/- NEITHER ANY DAY AMT 50, 000/- IS DEPOSITED ON HIS AC SINCE 21.02.2018.
IF THERE IS ANY SUCH ENTRY FROM YOUR SIDE PLESE PROVIDE US A STATMENT FOR THE SAME SO THAT CUSTOMER CAN KNOW
ABOUT HIS AMT BLOCKED.
"THIS IS URGENT AND HAMPERING THE CUSTOMER SERVICE" AND DON'T EVEN ABLE TO PROVE THAT WE ARE INTERNATIONAL BANK .
REGARDS
SR BRANCH MANAGER
BOB KATRAM
________________________________________
From: drcardcomplaints
Sent: Friday, June 8, 2018 3:41 PM
To: Colaba Branch, Mumbai, Mumbai Metro(S)
Cc: Katra Madnig Branch, Katra, Allahabad
Subject: RE: FW: proxy posting by your sol 0391 on 23.02.2018 on ac no [protected]
Dear Sir/Madam,
With reference to trail mail, amount of 50, 000/- was credited twice to customer account, once by branch and by our department through TTUM.
Hence debit affected but since balance was insufficient, gone to proxy. We have taken up with branch to resolve the issue.
Regards,
Rewa Mulchandani
Digital Banking Dept.
Debit Card Recon Team,
Jogeshwary
[protected]
From: Colaba Branch, Mumbai, Mumbai Metro(S)
Sent: 08 June 2018 13:22
To: debitcard.ops <debitcard.[protected]@bobcards.com>; Debit Card Recon <[protected]@bobcards.com>; atm debitcard <atm.[protected]@bankofbaroda.com>; drcardcomplaints <[protected]@bankofbaroda.com>
Cc: Katra Madnig Branch, Katra, Allahabad <[protected]@bankofbaroda.com>
Subject: Re: FW: proxy posting by your sol 0391 on 23.02.2018 on ac no [protected]
Dear Sir/Madam
the A/c: [protected] has been debited vide TTUM: TTUM_ROP_CUST_D_210218_00_RUPAY on 23/02/2018 by Rs. 50000/-
please reply in the matter, the reason for this debit since the customer is annoying the branch again and again
we expect you to reply in the matter on priority
Regards
Swati
Bank of Baroda
Colaba Branch
Tel No.[protected],[protected]
Fax Number :[protected]
P please don't print this e-mail unless you really need to. Save Paper, Save Ink and Save environment too.
(यदि इस मेल को प्रिंट करने की आवश्यकता न हो तो प्रिंट न करें बल्कि इसकी सॉफ्ट कॉपी रखें)
Disclaimer:
This email (including any attachments) is intended for the sole use of the intended recipient/s and may contain material that is CONFIDENTIAL AND PRIVATE COMPANY INFORMATION. Any review or reliance by others or copying or distribution or forwarding of any or all of the contents in this message is STRICTLY PROHIBITED.
________________________________
From: Katra Madnig Branch, Katra, Allahabad
Sent: Tuesday, June 5, 2018 5:41 PM
To: Colaba Branch, Mumbai, Mumbai Metro(S)
Subject: FW: FW: proxy posting by your sol 0391 on 23.02.2018 on ac no [protected]
________________________________________
From: Global Help Desk
Sent: Tuesday, June 5, 2018 5:23 PM
To: Katra Madnig Branch, Katra, Allahabad; Bob Cards Ltd
Cc: SERVICES SULTANPUR; CBS Operations Group (Domestic)
Subject: RE: FW: proxy posting by your sol 0391 on 23.02.2018 on ac no [protected]
Dear Sir,
In [protected] proxy lien is there, check trans no[protected]/S80132109/ leg no 18, by sol 0391, so to know reason kindly contact to the concerned sol.
Thanks & regards,
Paramjeet kaur
-----Original Message-----
From: Katra Madnig Branch, Katra, Allahabad
Sent: 05 June 2018 PM 05:19
To: Bob Cards Ltd <[protected]@bankofbaroda.com<mailto:[protected]@bankofbaroda.com>>
Cc: SERVICES SULTANPUR <SERVICES.[protected]@bankofbaroda.com<mailto:SERVICES.[protected]@bankofbaroda.com>>; Global Help Desk <IT.[protected]@bankofbaroda.com<mailto:IT.[protected]@bankofbaroda.com>>; CBS Operations Group (Domestic) <cbs.ops.[protected]@bankofbaroda.com<mailto:cbs.ops.[protected]@bankofbaroda.com>>
Subject: FW: FW: proxy posting by your sol 0391 on 23.02.2018 on ac no [protected]
GENTLE REMINDER
DEAR SIR
PLEASE FIND THE TRAIL MAIL AND DO THE NEEDFUL AT THE EARLIEST .
" PROVIDE US A REASON FOR LIEN MARK OF 50000/- ON AC NO [protected] _"
WE ARE CALLING YOU ON THE NO[protected]/692/691
BUT NO ONE ARE GIVEING THE PROPER REASON BEHIND THIS.
TREAT THIS MATTER URGENT.
REGARDS
BOB KATRAM
_______________________________________
From: Katra Madnig Branch, Katra, Allahabad
Sent: Saturday, June 2, 2018 5:50 PM
To: Bob Cards Ltd
Cc: SERVICES SULTANPUR
Subject: FW: FW: proxy posting by your sol 0391 on 23.02.2018 on ac no [protected]
DEAR SIR
PLEASE FIND THE TRAIL MAIL AND DO THE NEEDFUL.
REGARDS
BOB KATRAM
________________________________________
From: Colaba Branch, Mumbai, Mumbai Metro(S)
Sent: Saturday, June 2, 2018 12:14 PM
To: Katra Madnig Branch, Katra, Allahabad
Cc: SERVICES SULTANPUR; IT SULTANPUR; Global Help Desk; CBS Operations Group (Domestic)
Subject: Re: FW: proxy posting by your sol 0391 on 23.02.2018 on ac no [protected]
Dear Sir/Madam
since this is Bobcards initiated transaction please contact on below mentioned contact nos.
[protected]/692/691
Regards
Swati
Bank of Baroda
Colaba Branch
Tel No.[protected],[protected]
Fax Number :[protected]
P please don't print this e-mail unless you really need to. Save Paper, Save Ink and Save environment too.
(यदि इस मेल को प्रिंट करने की आवश्यकता न हो तो प्रिंट न करें बल्कि इसकी सॉफ्ट कॉपी रखें)
Disclaimer:
This email (including any attachments) is intended for the sole use of the intended recipient/s and may contain material that is CONFIDENTIAL AND PRIVATE COMPANY INFORMATION. Any review or reliance by others or copying or distribution or forwarding of any or all of the contents in this message is STRICTLY PROHIBITED.
________________________________
From: Katra Madnig Branch, Katra, Allahabad
Sent: Saturday, June 2, 2018 11:24 AM
To: Colaba Branch, Mumbai, Mumbai Metro(S)
Cc: SERVICES SULTANPUR; IT SULTANPUR; Global Help Desk; CBS Operations Group (Domestic)
Subject: FW: FW: proxy posting by your sol 0391 on 23.02.2018 on ac no [protected]
Dear Sir
Please give the solution for complain no SD2105720 AS THIS COMPLAIN WAS NOT SOLVED AND CLOSED ON GLOBAL HELP DESK .
CUSTOMER IS REALLY ON URGENT NEED OF MONEY.
PLEASE TREAT THIS MATTER AS URGENT .
ITS ALREADY 1 MONTH AND HAMPERING THE CUSTOMER SERVICE.
REGARDS
BOB KATRAM
________________________________________
From: Katra Madnig Branch, Katra, Allahabad
Sent: Wednesday, May 23, 2018 3:09 PM
To: Colaba Branch, Mumbai, Mumbai Metro(S)
Subject: FW: FW: proxy posting by your sol 0391 on 23.02.2018 on ac no [protected]
________________________________________
From: Katra Madnig Branch, Katra, Allahabad
Sent: Saturday, May 19, 2018 12:41 PM
To: Colaba Branch, Mumbai, Mumbai Metro(S)
Subject: FW: FW: proxy posting by your sol 0391 on 23.02.2018 on ac no [protected]
Dear sir/madam
kindly do the needfull
your faithfully
sr br manager
bob katramedniganj mo no [protected]
pratapgarg up________________________________________
From: Katra Madnig Branch, Katra, Allahabad
Sent: Monday, May 14, 2018 5:10 PM
To: Global Help Desk; SERVICES SULTANPUR; IT SULTANPUR; Colaba Branch, Mumbai, Mumbai Metro(S); CBS Operations Group (Domestic); cbs.[protected]@bankofbaroda.co.in<mailto:cbs.[protected]@bankofbaroda.co.in>
Subject: FW: FW: proxy posting by your sol 0391 on 23.02.2018 on ac no [protected]
DEAR SIR
KINDLY FIND THE TRAIL MAIL AND DO THE NEEDFUL AT THE EARLIEST AS IT REALLY HAMPERING THE CUSTOMER SERVICE.
REGARDS
SR BRANCH MANAGER
BOB KATRAM________________________________________
From: Katra Madnig Branch, Katra, Allahabad
Sent: Wednesday, May 9, 2018 10:14 AM
To: Global Help Desk; SERVICES SULTANPUR; IT SULTANPUR; Colaba Branch, Mumbai, Mumbai Metro(S); CBS Operations Group (Domestic); cbs.[protected]@bankofbaroda.co.in<mailto:cbs.[protected]@bankofbaroda.co.in>
Subject: Fwd: FW: proxy posting by your sol 0391 on 23.02.2018 on ac no [protected]
Dear Sir
Please find the trail mail and do the needful at the earliest as customer is on urgent need of money .
Regards
Sr Branch Manager
Bob katram
Get Outlook for Android<https://aka.ms/ghei36>
________________________________
From: CBS Operations Group (Domestic)
Sent: Monday, May 7, 2018 10:57:06 AM
To: Global Help Desk
Cc: Katra Madnig Branch, Katra, Allahabad
Subject: FW: proxy posting by your sol 0391 on 23.02.2018 on ac no [protected]
-----Original Message-----
From: Katra Madnig Branch, Katra, Allahabad
Sent: Monday, May 07, 2018 10:47 AM
To: Colaba Branch, Mumbai, Mumbai Metro(S) <[protected]@bankofbaroda.com<mailto:[protected]@bankofbaroda.com>>; IT SULTANPUR <IT.[protected]@bankofbaroda.com<mailto:IT.[protected]@bankofbaroda.com>>; SERVICES SULTANPUR <SERVICES.[protected]@bankofbaroda.com<mailto:SERVICES.[protected]@bankofbaroda.com>>; CBS Operations Group (Domestic) <cbs.ops.[protected]@bankofbaroda.com<mailto:cbs.ops.[protected]@bankofbaroda.com>>; Global Help Desk <IT.[protected]@bankofbaroda.com<mailto:IT.[protected]@bankofbaroda.com>>; cbs.domsupport <cbs.domsupport.[protected]@bankofbaroda.com<mailto:cbs.domsupport.[protected]@bankofbaroda.com>>
Subject: FW: proxy posting by your sol 0391 on 23.02.2018 on ac no [protected]
________________________________________
From: Katra Madnig Branch, Katra, Allahabad
Sent: Saturday, May 5, 2018 12:57 PM
To: Colaba Branch, Mumbai, Mumbai Metro(S)
Cc: IT SULTANPUR; SERVICES SULTANPUR; CBS Operations Group (Domestic); Global Help Desk; cbs.domsupport
Subject: FW: proxy posting by your sol 0391 on 23.02.2018 on ac no [protected]
DEAR SIR
PLEASE FIND THE TRAIL MAIL AND DO THE NEEDFUL .
CUSTOMER IS ON URGENT NEED OF MONEY.
REGARDS
BOB KATRAM
________________________________________
From: Katra Madnig Branch, Katra, Allahabad
Sent: Friday, May 4, 2018 5:38 PM
To: cbs.domsupport; CBS Operations Group (Domestic); CBS Operations Group (Domestic); Global Help Desk
Cc: SERVICES SULTANPUR
Subject: FW: proxy posting by your sol 0391 on 23.02.2018 on ac no [protected]
DEAR SIR
PLEASE FIND THE TRAIL MAIL AND DO THE NEEDFUL URGENTLY.
REGARDS
SR BRANCH MANAGER
BOB KATRAM________________________________________
From: Colaba Branch, Mumbai, Mumbai Metro(S)
Sent: Thursday, May 3, 2018 4:49 PM
To: debitcard.ops; Debit Card Recon
Cc: IT SULTANPUR; SERVICES SULTANPUR; Katra Madnig Branch, Katra, Allahabad
Subject: Re: proxy posting by your sol 0391 on 23.02.2018 on ac no [protected]
Dear Sir/Madam
please state the reason for below mentioned transaction
Regards
Bank of Baroda
Colaba Branch
Tel No.[protected],[protected]
Fax Number :[protected]
P please don't print this e-mail unless you really need to. Save Paper, Save Ink and Save environment too.
(यदि इस मेल को प्रिंट करने की आवश्यकता न हो तो प्रिंट न करें बल्कि इसकी सॉफ्ट कॉपी रखें)
Disclaimer:
This email (including any attachments) is intended for the sole use of the intended recipient/s and may contain material that is CONFIDENTIAL AND PRIVATE COMPANY INFORMATION. Any review or reliance by others or copying or distribution or forwarding of any or all of the contents in this message is STRICTLY PROHIBITED.
________________________________
From: Katra Madnig Branch, Katra, Allahabad
Sent: Thursday, May 3, 2018 4:11 PM
To: Colaba Branch, Mumbai, Mumbai Metro(S)
Cc: IT SULTANPUR; SERVICES SULTANPUR
Subject: FW: proxy posting by your sol 0391 on 23.02.2018 on ac no [protected]
_Dear Sir
One of our customer's ac is in credit balance but we are unable to debit as on 23.02.2018 amt 50, 000/- tid s80132109 leg no 18 proxy transaction was intiated by your branch .
So Kindly check the details and inform us reqarding the reason of debit, As customer is on urgent need of money and eagerly waiting for the reason.
Ac no [protected].
We contacted bobcards but they informed us that this is not related to them.
So Kindly check once again urgently.
Screenshot of complaint and ac status is attched as well.
Regards
Bob katram
______________________________________
From: Colaba Branch, Mumbai, Mumbai Metro(S)
Sent: Wednesday, May 2, 2018 10:50 AM
To: Katra Madnig Branch, Katra, Allahabad
Subject: Re: proxy posting by your sol 0391 on 23.02.2018 on ac no [protected]
Dear Sir/Madam
you may contact Bobcards for the same :[protected]/692/691
Regards
Bank of Baroda
Colaba Branch
Tel No.[protected],[protected]
Fax Number :[protected]
P please don't print this e-mail unless you really need to. Save Paper, Save Ink and Save environment too.
(यदि इस मेल को प्रिंट करने की आवश्यकता न हो तो प्रिंट न करें बल्कि इसकी सॉफ्ट कॉपी रखें)
Disclaimer:
This email (including any attachments) is intended for the sole use of the intended recipient/s and may contain material that is CONFIDENTIAL AND PRIVATE COMPANY INFORMATION. Any review or reliance by others or copying or distribution or forwarding of any or all of the contents in this message is STRICTLY PROHIBITED.
________________________________
From: Katra Madnig Branch, Katra, Allahabad
Sent: Wednesday, May 2, 2018 9:53 AM
To: Colaba Branch, Mumbai, Mumbai Metro(S)
Subject: FW: proxy posting by your sol 0391 on 23.02.2018 on ac no [protected]
Dear Sir
Plesae find the trail mail and do the needful.
Regards
Bob katram________________________________________
From: Katra Madnig Branch, Katra, Allahabad
Sent: Tuesday, May 1, 2018 3:55 PM
To: Colaba Branch, Mumbai, Mumbai Metro(S)
Subject: proxy posting by your sol 0391 on 23.02.2018 on ac no [protected]
Dear Sir
One of our customer's ac is in credit balance but we are unable to debit as on 23.02.2018 amt 50, 000/- tid s80132109 leg no 18 proxy transaction was intiated by your branch .
So Kindly check the details and inform us reqarding the reason of debit, As customer is on urgent need of money and eagerly waiting for the reason.
Ac no [protected]
Screenshot of complaint and ac status is attched as well.
Regards
Sr Branch Manager
Bob katram
Disclaimer: **************************************************************************************** This email (including any attachments) is intended for the sole use of the intended recipient/s and may contain material that is CONFIDENTIAL AND PRIVATE COMPANY INFORMATION. Any review or reliance by others or copying or distribution or forwarding of any or all of the contents in this message is STRICTLY PROHIBITED. If you are not the intended recipient, please contact the sender by email and delete all copies; your cooperation in this regard is appreciated. ****************************************************************************************
Plz chack my problem