Bank of Baroda Complaints & Reviews

Brief Summary:
===========
On 03/29/2013 at 13:27, I visited Union Bank ATM Station (DMUM[protected]) and tried to withdraw Rs. 5000 from my Bank Of Baroda Account Number - [protected]. After few seconds I received a slip from ATM Machine that the transaction was successfully completed and the amount of Rs.5000 was deducted from my account. But the cash didn't come out from the ATM Machine.

I immediately contact my Bank Of Baroda, Kharghar Branch which was just across the road. It was Holi festival hence only the branch manager Madam was present. I raised my concern with her, she checked the details and asked me to wait for few days as the transaction might get reversed.

After some days (on 04/02/2013) , I gave a written complaint to Branch. Since then I have been following up with the branch and have been receiving various reasons. From day one I was requesting them to have a look at the Union Branck ATM Camera Footage, but they have been delaying that saying that they are following their banks processes.

Very recently on 05/17/2013, they asked me to submit an FIR and then only they would be able to request for CCTV footage.
When i went to Kharghar police station, they can't take any FIR for this incident.

I have been going through lot of stress and pain in following up with the branch and fulfilling their requests. Now its been almost 3 months and i haven't got the money yet.

Hence request you to please help me get my amount and also compensation for the level of stress the Bank Of Baroda has caused in past few months.

Am attaching the email history in word document for your kind reference.

Dear Sir,

This complaint the regarding the lien charges imposed in my account and bank not cleared these lien charged for years. Due to this a lot of ECS and checks returns and ultimately my mutual fund of HDFC and IDFC cancelled. Deails of complaint written to bank of baroda is also reproduced below. Please help me to clear the issue-


K/2013 Date- 23.05.13

Branch Manager,
Bank of Baroda,
Pallavpuram ,
B-104, Phase-I
Meerut-250110

Sub:- Regarding my saving account in your bank
Ref :- My account no. [protected] ( Kuldeep Kumar)

R/Sir,

With reference to above I want to submit the following:

State that I have a saving account in your bank since 03.12.11. During the period I took two mutual funds of monthly cutting through ECS. One of IDFC mutual fund ECS on 12th of every month and other of HDFC mutual fund ECS on 15th of every month. I check my account closely and I have noted few points.

As per the passbook I came to know that there was a lien balance on my account. It was Rs 828 on 23.06.2012, Rs 828 on 01.09.2012, Rs 1380 on 19.01.2013, Rs 3312 on 05.04.13 and Rs 1656 on 15.01.2013. Beside this Rs 276 on 12.05.13, Rs 276 on 16.07.12, Rs 276 on 13.08.13 , Rs 276 on 15.03.13, and Rs 1676 on 09.04.13 (Rs 276 on 15.05.12,29.05.13,29.05.13,,12.09.13,15.02.2013) has been deducted from my account mentioning BLDSK inward return charges for different dates. .Means total 3312 has been deducted from my account as ECS return charges mentioning BLDSK inward return charges and still it is showing 1656 lien balance on 15.04.13. And 674 charges of return checks(Two checks) I have issued to my IDBI bank account and Rs 60 to my IDBI account. Total amount of Rs 3986 has deducted in this account and Rs 60 in my IDBI account (Coy enclosed).

On 25.02.13 there was no lien balance on my account and it shows Rs 828 on 23.06.2012. This is not clear why this lien was pending on my account. And if these dues were genuinely exist on my account then why these charges were not deducted from my account and cleared my account from lien balance. Because these lien balance leads to ECS return on 12.07.13, however there was Rs 2658 balance in my account, similarly Rs 2308 was balance on 13.08.12 but due to this lien balance ECS of IDFC returned. And result of this IDFC cancelled my IDFC mutual fund due to return of 3 subsequent ECS on 12th of every month(Copy enclosed).

On printing of my passbook on 19.01.13 I came to know that this lien balance increases to Rs 1380 and my account clear balance on date was Rs 16758.94. So I want to say in this regards that if these lien balance were genuine than why these are not cleared from my account after deducting the lien balance so that further returning of ECS & chech may have avoided.

Further more this lien balance was Rs 1380 on 19.01.13 and it increased to Rs 3312 on 05.04.13 . So due to this lien balance ECS of Rs 1000 on 15.01.13 returned , however you’re your bank has deducted BLDSK inward return charges of Rs 276/- from my account. Similarly a check I submitted to my IDBI bank account of Rs 2000 had returned however there was Rs 2758.94 clear balance in my account on 19.01.13 due to this lien balance check return on 11.02.13 and return chares of Rs 337 has deducted from my account and ECS of HDFC also returned and Rs 276 deducted from my account. Similary my check of 12000 also returned issued to my IDBI bank on 08.04.13. However Rs 13445.55 clear balance was there in my account. But the check of Rs 12000 retuned and returned charge of Rs 337 has been deducted from my account and Rs 60 also deducted from my account of IDBI bank on 08.04.13(Copy enclosed). On 09.04.13 I visited the bank personally and met one of your manager and he checked my account and talked on here and there and then Rs 1676 has been deducted from my account mentioning BLDSK inward return charges of different dates(Copy enclosed) and he didn’t give me any information regarding these charges . And I could able to withdraw Rs 9000 only. And after printing of passbook Rs 1676 again show in my account as lien balance. Regarding this your mangers and other staff didn’t tell me not guide me how to solve this issue. It is mentioned that my HDFC mutual fund has been cancelled due to return of 3 subsequent ECS on 15 of every month (Copy enclosed).

As I have explained above I have suffered financially very badly and my both the Mutual fund has been cancelled. So it is therefore requested kindly go through in the details of my account and let me know why these lien charges has occurred and kept pending for so long time and these lien balanced charges leads to further ECS and check returns and cancellation of my IDFC and HDFC mutual fund and still Rs 1676 as on 15.04.13 is pending against my account. And if there is any lapses from your bank side than correct it and reverse the amount to my account if any.




From


Kuldeep Kumar
Mobile No. [protected]
Email id- [protected]@yahoo.com

Address- Central Organization of Modernization of Workshop,
Railway Office Complex,
Tilak Bridge,
New Delhi-110002

Note:- Please make your correspondence at the address mentioned above .

I had taken an education loan from Bank of Baroda, Bapunagar Branch, Ahmedabad vide Loan A/c. No. [protected] in year 2009. I had then applied for an Interest Subsidy Scheme in my Education Loan. As per the scheme i was reimbursed with the subsidy amount every year. I received the said subsidy for the First period i.e. 2009-10 Amt. 4721/- and then i received the subsidy for the period 2011-12 Amt. 16347/-. But i did not receive the subsidy for the period 2010-11 amounting Rs. 10,886/-. I have registered a complaint to the branch over mail as well as to the Regional Manager personally. I enclose herewith the scanned copy of my Email Conversation for reference. I sent my first mail to the Regional Manager on 11th July, 2012. I received a reply from the Manager, Bank of Baroda, Bapunagar Branch saying "by mistake they have not claimed for my subsidy for the said period i.e. 2010-11 and assured me that they will claim the same at the earliest. then I followed up several times by mail as well as personally. but till date my query is not resolved and the said amount is not yet credited to my bank account. I hope to receive justice in this matter.

This complaint is for the Bank Of Baroda having branch at Ambawadi Branch situated Near Central Mall In Ambawadi.
Few days back a guy named Shashank Multani abused my father during in the bank premises and during the working hours when my father came to inquire about the Fix Deposit Policy of the "Bank Of Baroda" Bank.
But he was being treated by Mr. Shashank Multani as If the customer is the person who has his personal interest for the fix deposit and accordingly treated him the way which he was not being authorized to.
And more over Mr. Arunkumar Tyagi (Manager at Bank Of Baroda Ambawadi) was constantly trying to shelter his employee who was the main doer in the scene.
He was constantly indulge in protecting his employee and the prestige of the bank whereas customer's satisfaction was more important than that at that particular span of time.
So kindly please convey this mesage to them that how to increase customer satisfaction and obey the rules and regulations of the laws and Instituion which they forgot to do so in my case.
I really look forward for the positive reply and a satisfactory response from the Consumer Complaint Forum to help for the same so that no other customer would suffer for the same issue.

Sir,
i am a customer of bank of baroda,BRANCH MANSOORY PALAZA, BEAWAR plaza;, My Name;MOHMMED YOUSUFA/c No. [protected] DEBIT CARD NO:[protected]. i have withdrawn 10,000 rs. at ATM of BOB,beawar. it cash 10,000 rs. but debit 10,000 rs two time total 20,000 rs. so kindly give me back 10,000 rs. in my back account.

thank you.

I Mr. Jitendra Narshibhai Patel (prop. M/S. Shiv Textiles) have taken Term Loan from BANK OF BARODA, NANPURA BRANCH AT SURAT CITY GUJARAT. The Term Loan was sanctioned under Restructured TUF Scheme on 21.08.2012. According to Restructured TUF Scheme and terms & condition of sanction letter application for Unique Identification Number (UID Number) for purpose of lodging Subsidy has to be made immediate after Disbursement of the Term Loan. The last date for application under the scheme is within 12 months from the date of sanction of the facilities.

In spite of being banks responsibility for making application of the Restructured TUF I needed to take help of an consultant for making application for UID Number. Still the Bank Manager Mr. Gupta is refusing to sign the application for UID Number. He is posing excuse that he is not remembering any thing about the project and wants to visit the Factory Site. I would like to inform that the Bank Manager has already visited My factory site 3 time before giving such excuse. I am still ready for the factory visit but the Bank Manager is postponing his visit.

My Loan Account Number is [protected]. I have been regular in paying my installments.

I request the forum to take all the possible steps against the bank.

I AM HOLDING A SAVINGS A/C WITH ASHRAM ROAD BRANCH, AHMEDABAD, GUJARAT. I HAVE TRIED TO WITHDRAW RS. 10000/- ON[protected] AT 11:06 P.M. FROM ATM MACHINE OF BANK OF BARODA LOCATED AT JYOTI COMPLEX, SHYAMAL CROS ROAD, AHMEDABAD.

BUT AFTER ENTERING ALL THE FORMALITIES, CURRENCY WAS NOT DISCHARGED FROM THE MACHINE BY GIVING RESPONSE CODE 072 AS " TRANSACTION DECLINED * UNABLE TO PROCESS" IN THE TRANSACTION SLIP. BUT AT THE SAME MOMENT RS. 10000/- HAS BEEN DEBITED BY BANK IN MY ACCOUNT.

I HAVE ALREADY MADE TELEPHONIC COMPLAINT AT YOUR CENTARLISED TELE NO. [protected] AND COMPLAINT NO GIVEN TO ME IS [protected].

MY ACCOUNT NO. IS : [protected]

ACCOUNT IN THE NAME OF : ATUL S MEHTA

MY ATM CARD NO. IS : [protected]

NAME PRINTED ON THE ATM CARD IS : ATUL S MEHTA

THE FOLLOWING DETAILS SHOWN IN THE FAILED ATM SLIP

NAME OF THE BANK: BANK OF BARODA
ATM ADDRESS: JYOTI COMPLEX, SHYAMAL CROSS ROAD, AHMEDABAD
DATE: 12/04/13
TIME: 23.06
ATM ID: 1FNAHM72
REFERENCE NO. 5989
RESULT: TRANSECTION DECLINED, UNABLE TO PROCESS

KINDLY LOOK IN TO THE MATTER AND GIVE ME CREDIT FOR THE SAME AMOUNT IN MY SAVINGS ACCOUNT AS MENTIONED ABOVE.

THANKING YOU IN THE MEANTIME

SINCERELY YOURS
ATUL S MEHTA

I have booked a ticket via IRCTC using My BOB Debit card on 11th APril 2013 which i cancelled on 17th April. On IRCTC the refund status is showing as refunded via Receipt Number- [protected]. But till date I didn't get my money back and When I call Bank they say to contact IRCTC and IRCTC say to contact to bank. So please help me out getting my money back asap because I dont want to get stressed asap. The Transaction was via my BOB Debit Card having no- [protected]. the Payment Gateway was HDFC. So please help me out. The PNR Number was- [protected].

Deduction of balance without booking
I booked an irctc hotel room in katra on 30/03/2013 by my bob a.t.m. card of Rs.7345 but the transaction is failed during booking, my balance is deducted but room didn't booked i contacted the bank for complaint they registered the complaint & a complaint no. is given to me they said that the money will be back in few days but i have not received it yet .Every time when i call to the bank they did not give the satisfactory answer to me . Now i m feeling that i will never receive my money back .Please help me so i can get my money as fast as it can be .The details are as follows:-
Name:- Mamta Kamboj
E-mail I.D.:- [protected]@gmail.com
Account no.-[protected]
Name Of Bank:- Bank Of Baroda
Branch Name:- kicha ,U.S.Nagar (uttrakhand)
Complaint no(which i get from bank):-[protected]

bank of baroda branch amloh

s.gurjeet singh on Mar 26, 2013
cheating & misuse of documents
i have an over draft limit39,00,000 in bank,after npa bank told me to pay the money ,i pay 21,30,000rupees in my a/c .but they transfer my money from my account to bank a/c17,00,000 without my permission.after that i may 9 lac more in this a/c but when i told to manager to transfer my amount to my a/c .but they told after r.o permission .they wasted my time a lot and finished my family life and business ,when i send them R.t.i they send me a simple paper where date change from 31/12/2000 to 31/12/2009,and my money transfer to other people a/c many a time i send request letter by hand to banager but no action was taken .i have all the docs against bank

Hi, my account no is [protected] in Hakikat Nagar branch,saharanpur. I tried to withdraw Rs 2000 from PNB atm at Sarojini Nagar ,New delhi. The transaction was not completed but money was debited from my account on March 11 2013 at 4:50:23 pm. The customer care is unresponsive and not picking up the phone. It is the second time I am having the same problem and in the first incident also i didnt get my money back. Even the branch is telling that they will take action after the march closing.During the transaction the slip didn't come out but I have message details on my phone.Whats the further procedure.

My self JaydevSing Manubhai Rathod. I was trying to withdraw Rs 6000 from State Bank of India's ATM using my BOB Debit card
The transaction was "SORRY UNABLE TO PROCESS" but money got debited from my account.
Its already 3 DAYS passed, I have checked, my complaints status is resolved now
but still I haven’t got my money back.

Please find details of Transaction below. I am so much disturbed with this and i need money.

Complaints ID: [protected]

BANK OF BARODA
Gujarat Baroda,

DATE: 19-March-2013 13:45
ATM ID : S10G[protected]
TXN No. 4819
CARD NO :402985xxxxxxxx50
ACCOUNT TYPE : SAVINGS

The payment of rs.1250 was made on 31st december 2012 to http://www.aicte-cmat.in
from debit card no.[protected] debited from account no. [protected]
but at the time of payment there was server problem so payment is not reached to AICTE.

Complaint to BOB nagori garden bhilwara branch was filed on 10th january 2013 regarding the unsuccessful payment. 45 days time limit was given by bank but payment is not credited to my account,& additional 7 days time limit is also given,but still query is not solved.

i am Nadeem khan having account in bank of baroda, i credited money to my bank of baroda - mumbra (mumbai) account, but still its not credited. and i inquiry here in my creditor bank they show me details and inform me that it was send all ready but there system very slow. so i try to contact my bank (bank of baroda) but the MTNL Number registered by bank of baroda
Mumbra, Mumbai Branch of Bank Of Baroda In Mumbai of Maharashtra Details:
Bank - Bank Of Baroda
Branch - MUMBRA, MUMBAI
Address - 576 DOST APARTMENTS, OLD MUMBAI ROAD, KAUSA MUMBRA, THANE
Contact[protected]
this number no buddy replying or no buddy answering if i call to another branch they accept but they not ready to inform because of i am another branch user.
its my complaint that the bank of baroda -mumbra-kausa br. mumbai having very bad service for foreign costumers.

Sir. I neel kamal shahi has an account in bob mokama branch no [protected] with good transaction. I am a teacher.i went to the manager many times for vehicle loan. But he denied it and asking for the bribe of 5000. As the present govt rule he has no right to do so. So please take appropriate steps. He has passed many loans to his relatives and unfair people. I am the first man dared against them . So don't neglect it .

RESPECTED SIR
I AM RUBY JAIN AND FILLED FORM FOR THE VACANCY IN SPECIALIST OFFICER IN IBPS2..MONEY WAS DEDUCTED FROM MY ACCOUNT BUT THE FORM WAS NOT FILLED.IT HAPPEN TWICE AND MONEY WAS ALSO NOT REFUNDED..KINDLY CONCERN MY MATER..I HAVE DONE PAYMENT FROM DEBITE CARD OF BANK OF BARODA.

AUGUST 2012 TILL TODAY INSPITE OF SEVERAL REQUEST ,UNABLE TO GET I BANKING PASSWORD FOR MY N.R.E. A/C.TRAILS MAILS...FOR UR INFORMATION...


Baroda Connect Operations Team

To Colaba Branch, Mumbai, Mumbai Metro(S), Vinod Gube, RM.MUMBAIMETROS

92
Dear Sir / Madam,


ATTENTION: BRNCH HEAD / RLM



Please go through the trailing mail.

You have not yet given us the reply of our email dated 03/11/2012.

Please let us know the status of the password.

For regeneration please send a request through REGPW menu.



Regards
Kalpana
Sr Manager
Baroda Connect Operation Team
Toll Free No.[protected] &[protected]



[protected][protected][protected][protected]


From: Vinod Gube [mailto:[protected]@hotmail.com]
Sent: 23 December 2012 23:37
To: Baroda Connect Operations Team; Colaba Branch, Mumbai, Mumbai Metro(S)
Subject: FW: ebanking









[protected][protected][protected][protected]


From: [protected]@hotmail.com
To: [protected]@hotmail.com
Subject: RE: ebanking
Date: Sun, 23 Dec 2012 18:01:10 +0000


Sir it is now 24 dec ,still no news on my e banking pass word..pls be adviced,what to do next...suggest me the higher authority where i can lodge my complain......

vinayak gube



A/c no [protected]


[protected][protected][protected][protected]


From: [protected]@hotmail.com
To: [protected]@bankofbaroda.com
Subject: RE: ebanking
Date: Mon, 26 Nov 2012 17:40:42 +0000


Sir with ref to all mails ,how long it will take to receive my password for e bankind....do iwait till 2013.....or 2014...thanks..

vinayak Gube.






[protected][protected][protected][protected]


Subject: ebanking
Date: Sat, 3 Nov 2012 10:42:19 +0530
From: [protected]@bankofbaroda.com
To: [protected]@bankofbaroda.com
CC: [protected]@hotmail.com








Dear Sir / Madam,


ATTENTION: BRNCH HEAD / RLM



Please go through the trailing mail.

The password of the mentioned account is reset on 16/08/2012 and despatched to your branch through India Speed Post.

Ensure that it is not misplaced within the branch.

Regards
Kalpana
Sr Manager
Baroda Connect Operation Team
Toll Free No.[protected] &[protected]



[protected][protected][protected][protected]


From: Vinod Gube [mailto:[protected]@hotmail.com]
Sent: 02 November 2012 21:07
To: Baroda Connect Operations Team; Colaba Branch, Mumbai, Mumbai Metro(S)
Subject: FW: ebanking









[protected][protected][protected][protected]


From: [protected]@hotmail.com
To: [protected]@bankofbaroda.com; [protected]@bankofbaroda.com
Subject: FW: ebanking
Date: Fri, 21 Sep 2012 08:41:06 +0000


.




[protected][protected][protected][protected]


From: [protected]@hotmail.com
To: [protected]@bankofbaroda.com
Subject: FW: ebanking
Date: Wed, 5 Sep 2012 12:39:53 +0000


TO,
THE MANAGER,COLABA BRANCH,MUMBAI



SIR,WITH REFERENCE TO THE SUBJECT.....THREE MONTH PASSED...NO ACTION ON PASS WORD FOR E BANKING........PLEASE ,I , EXPECT/REUEST QUICK ACTION.... THANKS ...VINAYAK GUBE.....BAHRAIN...


[protected][protected][protected][protected]


Subject: ebanking
Date: Fri, 3 Aug 2012 14:46:18 +0530
From: [protected]@bankofbaroda.com
To: [protected]@bankofbaroda.com
CC: [protected]@hotmail.com







Dear Sir / Madam,



ATTENTION: BRNCH HEAD / RLM





Please go through the trailing mail and send a request through REGPW menu.





Regards

Kalpana

Sr Manager

Baroda Connect Operation Team

Toll Free No.[protected] &[protected]



[protected][protected][protected][protected]


From: Vinod Gube [mailto:[protected]@hotmail.com]
Sent: 02 August 2012 21:07
To: Colaba Branch, Mumbai, Mumbai Metro(S); Baroda Connect Operations Team
Subject: PASS WORD..For baroda connect i banking...




Sir,
with reference to above subject, iwould like to inform u that the pass word issued to me ..is very very faint and printing of letters beyond make out ...hence failed to retrive the a/c access...in the process all the attempt failed to log on.....pls do need ful to allocate another login pasword and a transation password for my i banking access ,bold and readable letters...pls...

compliments

vinayak g gube.
A/c no [protected]
Bahrain



Disclaimer: ************************************************************** This email (including any attachments) is intended for the sole use ofthe intended recipient/s and may contain material that is CONFIDENTIAL ANDPRIVATE COMPANY INFORMATION. Any review or reliance by others or copying ordistribution or forwarding of any or all of the contents in this message isSTRICTLY PROHIBITED. If you are not the intended recipient, please contactthe sender by email and delete all copies; your cooperation in this regardis appreciated. **************************************************************************





Disclaimer: ************************************************************** This email (including any attachments) is intended for the sole use ofthe intended recipient/s and may contain material that is CONFIDENTIAL ANDPRIVATE COMPANY INFORMATION. Any review or reliance by others or copying ordistribution or forwarding of any or all of the contents in this message isSTRICTLY PROHIBITED. If you are not the intended recipient, please contactthe sender by email and delete all copies; your cooperation in this regardis appreciated. **************************************************************************





Disclaimer: **************************************************************

This email (including any attachments) is intended for the sole use of
the intended recipient/s and may contain material that is CONFIDENTIAL AND
PRIVATE COMPANY INFORMATION. Any review or reliance by others or copying or
distribution or forwarding of any or all of the contents in this message is
STRICTLY PROHIBITED. If you are not the intended recipient, please contact
the sender by email and delete all copies; your cooperation in this regard
is appreciated.

**************************************************************************








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Hello Sir,
I have Bank of baroda Account ,at Naroda Branch ,Ahmedabad.
I have use axis bank atm to withdraw amount 1000 for 2 times..at 1/2/2013 , Swaminarayan Chowk ,Near P.D.Malaviya College ,Rajkot.
but amount was deducted 2000 form my account and cash was not comes....
Below My Account Detail;
Mahendra Ghanshyambhai Goti
A/c/ No : [protected]
Contact No : +91-[protected]

Please Help Me for refund my amount as soon as possible...
Thank You.

Sir

I would like to have the provisional statement of my loan for tax purpose for the period April 2012 to March 2013 on my
Email - [protected]@yahoo.co.in & vijaysinh.[protected]@ril.com

Loan A/c. No. [protected]
Bank of Baroda Housing Loan
Fatepura Branch -Pin-389172
Dist Dahod
Gujarat

Dear sir,

We have a saving a/c in your bank. My saving a/c no. is [protected]. My Name is wrongly mention in my account and second my net banking is not porply work. I am sending you a print sereen attach copy.
when i use my net banking my user id passwoard show invalid. So we request you to please correct my name (KAMAL SHARMA ) in my bank account and solve my problem about net banking service. We shall be very thankful to you.

Kamal Sharma
[protected]