Bank of Baroda Complaints & Reviews

Hi, i have entered my securecode wrong 3 times. it unblocked my debit card for Internet banking. Unblock it as soon as possible. My details.
NAME : KIRTI SONI
ACC NO : [protected]
DEBIT CARD NO. : [protected]
Please do it as soon as possibe..

I was trapped by Country Vacations by false promises and I had paid 80000 for the membership. Next day only I realized and thought to cancel the membership within cooling off period of 10 days. For this I had raised dispute forms in all the banks through which I had made payment. All other banks have taken my request and responded to my transaction dispute request. Through Bank of Baroda debit card I had paid 15000 and I want to raise the dispute request fot it. There is not any option available online in so called India's International bank. Customer Care Helpline were unable to solve my query and told me to contact local branch. I did not get proper response from local branch (Khandbazar, Surat) so I decided to raise it to zonal office. I sent them mail explaining my entire scenario but no response for that.I tried to call the mentioned phone number though no response. I raised one level up to regional office and tried to contact them. There also I did not get any response. There is no other way left for me other than raising a complaint here. My account details: name: Jyotiben Acc no: xxxx3348

From so many days, I have been to BOB ATM every time its out of service, card is not reading, either out of cash or maintenance service. I have noticed that BOB ATM service is worst service ever in Banking Sector.Unfortunately
I am a customer of Bank of Baroda.Please try to Fix this problem.Yesterday I went to ATM which located in Anantapur same thing happened. I have been to ATM of BOB same display message again. In our Anantapur City having only 1 ATM, it is also worst working. If we go to any other bank ATM's a fee is deducted from my account.
Who will give the deducted fee, it's not our fault. It's ridiculous. Shame on u Management and technical team.
Please install a new atm or one more atm in different place in Anantapur

For last many days, I have been to BOB ATM every time its out of service, either out of cash or maintenance service. I have noticed that BOB ATM service is worst service ever in Banking Sector.Unfortunately I am a customer of Bank of Baroda.Please try to Fix this problem.Yesterday I went to Anad same thing happen and today in Baroda, I have been to 3 ATM of BOB same display message again. It's rediculious. Shame on u Management and technical team.

Hi, I have try 3 times wrong password on my debit card, by mistake. Please unblock my atm card as soon as possible. My Details : Name : Kapil Pandey ACC NO : [protected] Debit Card No :[protected] Thanks in advance

Sir
Myself Mohd shabiul hasan
a/c no: [protected]
i have canceled my irctc booked ticket, which were booked from this a/c no, on irctc site it is showing that amount is refeunded in my a/c but that refund amount is not showing in my a/c balance.
Please find the mail which i have recived from irctc.

Please contact your bankers for confirmation with the given details.
PNR Number [protected] Transaction Id [protected]
Payment Option CITI
RFND AMT STATUS SETTLEMENTID RECEIPT NUMBER ACTUAL REFUND
DATE440.00 Refunded 465491 IRCTC.6708.[protected]
03-jun-2014 07:25:32 AM


PNR Number [protected] Transaction Id [protected]
Payment Option CITI
RFND AMT STATUS SETTLEMENTID RECEIPT NUMBER ACTUAL REFUND DATE
350.00 Refunded 464602 IRCTC.1552.[protected] 07-jun-2014 03:19:18 AM

My registered BOB online complaint no is 70842. I am not receiving OTP since 3 months even after changing mobile no. I cant spend daily one or two hour to do unfruitful discussion with local branch to resolve this error as logically its not in their hand. Hope BOB will wake up and would have some respect of Customer Service Satifaction like thing.

Dear Team, I'm really very sad with the kind of services I receive from Bank of Baroda. Since its a Govt bank hopes are really very low... Its my suggestion either hire good educated people in your contact center or close down your customer care set-up. They are super Rude people who cant help you and on top of that they definitely create more problem. I called to block my card since i lost it and people were busy in transferring the call without even listnening to m properly. Firstly I called saying I don't have my card number and account number and if you can help me in getting the card number so that I can get this block... the lady on the other side was sooo rude I cant even explain it to you. Fine if bank of Baroda does not have proper system to check this facility (though private bank does have), even then there is a way of talking to someone. Finally when I was back home I searched and got the account and called you call center again and the person with whom I spoke then simply took my account number said card is blocked and disconnected the call... and the way he said that I wasn't convinced whether the card was blocked or not... I had to call again and again to check if get the card blocked, to cross check whether its been done properly or not, to confirm if any fraud activity is done or not. The only good thing is that I don't have much funds in your account and the calls are recorded on my cell phone. I don't know if you can do anything about this bad customer experience or you even want to do anything about it. Regards, Surbhi Srivastava contact number - [protected] (pref time 5:00 to 7:00 pm) email - [protected]@gmail.com A/C no[protected]

A DD No. 160374 Dated 13.5.14 for Rs. 1, 20, 000 (on lakh twenty thousand) issued by HDFC Bank was submitted to Bank of Baroda Nasik Road Branch on 17.5.14 for credit to my Account No [protected]. But till 6.6.14 the said cheque has not been credited to my Account. On Enquiry I was told that cheque has been submitted for clearance but due to some technical problems at clearing house the cheque has not been cleared . This is causing embarrasing situation for me. You are, therefore, requested to look into the matter and ensure the said DD is credited to my A/c at the earliest. Mrs. Poonam Bhaskar Chitale

I, Mrs. Vani Shende, is an a/c holder of your Nandanvan Branch, Nagpur (Maharashtra) having a/c No. [protected]. On 31st May, 2014 at 06.47 p.m. I got sms from your Bank, stating that my Cheque No. 18, for Rs. 91, 773/- is returned unpaid due to a/c blocked. On contacting Nandanvan Branch on 02.06.2014 (on 1st June, - Sunday) early in morning, I for the first time came to know that due to non submission of KYC documents, my account was blocked. I must quote here that the above a/c is a Salary A/c. and most of my transactions are done through either by ATM or by Internet Banking and that I don't have to go to Bank physically for a long period. On[protected] I use my debit card for purchasing Petrol for Rs. 261.23 and on 30th May, 2014 My Salary of Rs. 31, 018/- were credited to my account. Both the transactions were confirmed/communicated to me by SMS by Bank of Baroda on my registered Mobile No. [protected] but none of them mentioned about fulfilling KYC Norms or that my account will be blocked. Earlier on[protected] I personally visited the Branch to change my residential address alongwith Address proof & Photo copy of PAN. and accordingly, my New Address was changed in your Banks Record and New passbook was also issued to me on same date. Then also I was not intimated about KYC. On[protected], when I recd. SMS reg. cheque returned, it was shock to me and rushed to Bank on immediate working day. I contacted Branch Manager Mr. Somkuwar. But he simply showed the enlarged xerox copy of Paper Advertisement of 'DAINIK SAKAL' a Marathi daily which does not have many readers in Nagpur. He expected that I must have come across this Advertisement. When we asked him why the bank did not inform the customers through SMS or mail address which were already provided and registered with Bank, he told that it is not possible to communicate through SMS to reach all their a/c holders. Because of this, my Credit Society, to which I repaid my o/s loan by Cheque of your Bank, could not encash and it not only fined me of Rs. 150/- towards C.D. charges but also 1 month's interest Rs. 765/- (on o/s amount of Rs. 91773/-) Moreover even Bank of Baroda, Nandanvan Branch charged Rs. 112/- towards outward return charges and deducted the same from my Account. Does it mean that you can block customer's account any time and also recover penalty for that for which customer is not responsible? Is that xerox of Address proof & Aadhar Card is so important than our financial transactions when it was taken by the Bank at the time of opening of A/c and in my case while changing residential address in your record? In this whole process, I don't find myself guilty and the burden of financial fine raised by Bank as well as my Financer-Society is unjust and must be indemnified by Bank of Baroda immediately.as the lack of communication is done on your part. You claim that Bank of Baroda - India's International Bank - Global bank with a network of branches in India, and an international presence in 24 countries. but it is sad to say that you cannot communicate with your own customers through electronic media, and you speak about international presence in 24 countries. Very ironic. I hope that you can understand the pains through which I underwent and I expect possible rectification at your end. Keep me informed on mobile as well as my web address : vanishende.[protected]@gmail.com

My name is Bhushan Ghate. I've an account with your bank [protected]. I tried to withdraw money from ATM which was declined. I didn't get Rs. 1500. I called to Customer Service and spoke to Abhilasha Tiwari (Agent) she transferred call to floor Supervisor. I don't remember her name but she escalated the case and I got compliant number [protected]. She said I'll get money as soon as possible. Next day again I called up and spoke to Stupid Agent Mr. AALAM he was very rude I was not listning me at all and refused me and said he would not transfer the call, after so many request and long time he transferrer the call to Supervisor Mr. SUDHIR. Mr. Sudhir was speaking Hindi language very funny. When asked him the problem he did not reply me and said he is unable to listen my voice however, He was actually listning properly and hung up the call. Is it proper Service ? Supervisor not speak English Agent is rude Already had word with Supervisor but they said I haven't spoken with the Supervisor. I was requesting to Agent Mr. AALAM but he did not transfer the call. Really I pissed off with the Service. I am going to destroy my card now. I never faced any problem with other banks before. Still I have the same issue. When I informed the Agent Mr.ALAM he simply said do Whatever. So worst Service I ever seen in my life. If possible then please take Strictly action.

HELLO SIR JAY HERE .I TOOK EDUCATION LOAN IN BANK OF BARODA IN PANIGATE BRANCH VADODARA IN FEBRUARY 2014 OF $16700 NZ AND I PAID MY PROCESSING FEES OF 12, 000RS. AND THE MANAGER SAID THAT YOUR PROCESSING FESS WILL BE RETURN AFTER UR PAYMENT TO COLLEGE BUT AT THE MOMENT HE SAY THAT UR PROCESSING FEES IS NOT RETURN SO HE HARES TO MY FAMILY AND I CANT AFFORD MUCH MONEY SO WHAT CAN I DO ? IF THIS IS NOT RETURN THAN I COMPLAINT TO GRAHAK SURKSHA KENDRA AND UR MANAGER'S BEHAVIOUR IS NOT WELL TO MY FAMILY SO THIS IS WRONG MY ACCOUNT NUMBER IS [protected] AND MY EDUCATION LOAN NUMBER IS [protected]

We have my saving bank account with bank of baroda... on dated 20.05.2014 we use our debit card for withdrawal of amount r.500- from ATM of bank of baroda... my account debited but the machine could not dispensed the money... we have instant make the complaint on toll free no. Of BOB... But till date we have not credited the same amount... Please do the needful... thnaks & regard kalp narain verma [protected]

Dear sir today 24-05-14 .i was shopping with flipkart buying smartphone with my bank of baroda debit card while in the process RS13999 was debited from my account due to internet connection loss while making payment due to which my money was debited from my card([protected]) but flipkart doen not recieved the money so I kindly request you to refund my money back Additional information [protected] Branch sanganer bhilwara(311001) rajasthan

Dear Sir/Ma'am, Today dated 23.05.14 I was booked tatkal tickets in IRCTC web site from Secundrabad to Visakhapatnam for Garibradh Train with my Bank of baroda debit card ([protected]) while in process the amount Rs. 1849/- is deducted from account but the ticket was not generated. So please do the needful for refund my amount to account. My account details are as per shown [protected], Branch: Asilmetta, Visakhapatnam, Andhra Pradesh. So please consider my request and do the needfull as soon as possible. Please feel free to call my number [protected].

My name is Jayendra Rajput and my account No is - [protected] I have forgot my Pin number of ATM Card... Can you please send me my pin number in mail or in mobile number... Thanks And Regards, Jayendra rajput EmailID:- [protected]@gmail.com MobileNo:-[protected]

Ac No [protected] The reason for hold was not intimated properly and when we called [protected] (caller tune makes you feel that you have dialed a wrong number), informed that they have received a letter from bank who made the credit twice the amount 150K. Besides the business party have to pay the outstanding of 800K. Our credibility with our suppliers were affected and the charges for cheque returning should not be debited on our account. For others mistake we cant pay and to be settled in a day or two.

M. MOHAN SUNDAR, CA
SB ACCOUNT NO. [protected]

Payment made on 21/04/2014
Amount debited : 2174/- (two thousand one hundred and seventy four only)
Transaction ID: S35244370
Transaction description : 21239596/mbbr33242295/bsnl billdes

Payment not successful but amount reduced from my balance and yet to received refund.

Ref. No. SBI CIF No. [protected] A/c No. [protected] Fact. The Cheque bearing No. 678524 dated 20.03.14 was paid against bill for electricity charges to PGVCL was amounting Rs. 500/- Five hundred only. PGVCL had deposited to the Bank of Baroda Tagore Road Branch. for clearing and the amount withdrawn from my aforesaid account of SBI was Rs. 5000/-Five thousand. So the difference of Rs. 4500/- should be refunded to me with the interest for one month as it being the Fault of Your Bank while transacting from my A/c. to PGVCL A/c. In fact PGVCL has received Rs, 500/- and the receipt for the same was given to me and My suscribers account that is Rs. 500/- only so the MISTAKE IS DONE BY YOUR BANK . Do need ful and oblige

Respected Sir, I beg to state that my ATM card is blocked due to incorrect entry of the PIN code while doing online payment. That ATM card is associated with my account number ([protected]) which is a ( Saving A/c). I'll be obligate to you if you take this matter into your concern and do the needful as soon as possible. Your Faithfully (Prashant Dasrath Singh) ([protected]) ([protected]) 9-4-2014