Bank of Baroda
Subject: - BANK OF BARODA
SENSELESS SERVICE ALL STAFF.
It’s a kind request, my B.O.B credit card has threetime rejected because of following reasons and BOB is responsible for it.
1. On 25.8.2007, in an application letter I requested to change my signature and address, but only my address has changed and the signature remained the same. Nearly 50 times I have visited your bank, even once I have shouted on them, and then my new card was made with my new signature. When I asked for the old card officer said that it is misplaced. Please Sir, tell me what it means? My 15 years old B.O.B card containing signature is lost. Is B.O.B a general store? Does u say that customer’s A/c card has been lost, Sir Can you please tell me what it mean.
2. I have applied for the new B.O.B credit card on 28.12.2007 at Indira place (Bhilai branch), then it was passed to Raipur, then it will pass to Mumbai. There it was rejected by B.O.B officer, he told the reason my signature doesn’t match. But I have already applied to change my signature on 25.08.2007.Now tell me what’s my fault?
3. Officer of Bhilai/ Raipur said my B.O.B credit card is rejected and the reason would be sent by the post. But after 28.12.2007 I haven’t received any letter till now. Now you see how much irresponsible, impolite the bank officers are towards customer.
4. After that, on 20.04.2008 I again applied for B.O.B credit card in Bhilai branch. Even now, I have submitted all the necessary documents required for credit card. That application with all the documents was passed to Raipur on 23.04.2008. There was no reply from that side. Then on 06.06.2008, I directly called Raipur head office, and then they told me that your B.O.B credit card is rejected. And the reason for the rejection will be send by the post. Two months have gone, but no reply has come till now from the bank side. Even the reply for application on 28.12.2007 has not received till now. Now you tell me how much honest the bank officers are towards customer.
5. What wrong I have done with B.O.B officers (Bhilai/Raipur) that they are not completing my work. Why are they not giving the answer?
6. It’s a kind request from you that VIDEOCON
group and I have 15 years old relation with the bank and has account in B.O.B. But if these types of services are given by the B.O.B then the bank will loose its belief from customer.
7. I already have 3 credit cards from different banks but the bank where I have the account is facing problem in making my credit card. Can you please tell me the reason behind this?
8. again once time i am reapet cradit card apply date 25.05.2009 but same condition card reject but not any type of information all of staff b.o.b call all of rastion is mumbai pls what i m happend
9. It’s a kind request from you that why all such problems are coming to me. Can you please tell me in written note? Otherwise, my next step towards bank will not be good.
10.my next step i will go to right of information It’s a humble request to you that please tell me my mistakes in written form. I am so hearted by the bank officers that I decided to take help from you.
Ravi kumar Soni
Area Service Manager
Office - [protected]
Email ID [protected]@yahoo.co.in [protected]@rediffmail.com