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Bank Of India Complaints & Reviews

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Updated: Nov 20, 2025
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A
Amit5889
from Kolkata, West Bengal
Dec 3, 2019
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Address: Bank of India Andul branch & Glamour Marble, Andul Rd, Andul Mauri, Duillya, Howrah, West Bengal 711302, 711302

Hello, i am amit kumar adak, i performed a upi transaction on 01/12/2019 using amazon upi from my boi account to my mother boi account but the transaction has failed and i got a transaction confirmation message (Upi transaction id : aplaph3otcgaz5zjpkfrqiebgnne4ay9rj1
Bank reference id :[protected] from boi but amount not credited on my mother boi account.
+1 photos
Dec 3, 2019
Complaint marked as Resolved 
Bank Of India customer support has been notified about the posted complaint.
Dear sir account boi me h mere account me google pay se payment recevid hua par account me balance so nhi ho raha h
account no.- [protected]
name - phool chand yogi
mobile no.-[protected]

upi transaction failed amount debited but amount not credited in beneficiary boi account - Comment #3598783 - Image #0
upi transaction failed amount debited but amount not credited in beneficiary boi account - Comment #3598783 - Image #1
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    S
    Sajwan beerbal singh
    Dec 2, 2019
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    Address: 2610001

    Hello good morning i’m a nri and l live in japan and my transition password deactivate in march 2019 and i complete in written in tokyo branch in may 2019 but still no response and i also called the bank branch in tokyo mr shrivastab 2-3 time but they can’t take any action i need the password as soon as possible because my m/fund investment will start after the online transition please take immediate action and send me. My bank account in haridwar road bypass dehradun my na sajwan beerbalsingh.
    Bank Of India customer support has been notified about the posted complaint.
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      P
      Pramod Chowdhari
      from Savantvadi, Maharashtra
      Nov 30, 2019
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      Address: 675 ANAD NAGAR KANJI HOUSE CHOWK ROAD OPP NIT GARDEN BINAKI NAGPUR, Nagpur, Maharashtra, 440017

      Please link adhaar details through bank account with npci. I am not able to recieve lpg subsidy (4 times on hold) due to non linking of adhaar details with npci. I was activate my adhaar. Please co-operate.
      Bank details are as follow.
      Chhaya l pawar
      Bank of india
      Vaishali nagar branch
      Nagpur-440017.
      Account no.[protected].
      Ifsc no. Bkid0008776.
      +1 photos
      Bank Of India customer support has been notified about the posted complaint.
      Nov 30, 2019
      Updated by Pramod Chowdhari
      Please link my adhaar details through bank account with NPCI.
      Nov 30, 2019
      Updated by Pramod Chowdhari
      As I posted my LPG subsidy complaint above, I like to mention that my old account with Bank of Baroda. Which I was closed. But the npci shows it in active with LPG account. Please delink this account and link my new account details. Please cooperate.
      Myself Manasa Ranjan Mallick my ac no [protected] AMC issue more time deducted in a month this issue is coming again and again three time's deducted in this month why deducted money from my account many times in a month kindly solve my problems
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        H
        hardikchauhan
        from Kheri, Uttar Pradesh
        Nov 29, 2019
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        Address: Allahabad, Uttar Pradesh

        Hello sir,
        I have made double payment of 1000inr using bhim app during filling a examination form o[censored]gc-net of registration no.[protected] on date 09/10/2019
        As on first payment money deducted but it was not submitted so i again made the money then it was submitted.
        Upi id of first payment[protected]
        Upi id of second payment[protected]
        But now i still didn't get my refund back of first transaction.
        I also go to the bank but they are saying both payment was sucessful. Even i registerd complain on bhimupi but they also not properly resolved my complaint. Please resolve this issue.
        Bank Of India customer support has been notified about the posted complaint.
        Nov 29, 2019
        Updated by hardikchauhan
        Account no. - [protected]
        My account has been dedited on account of trf renewal, please precise the details.
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          P
          pinky 79@
          from Mumbai, Maharashtra
          Nov 28, 2019
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          My name is pinky kumari. I had ordered two wooden home temple from amazon of rs.6900 each on 18 november 2019. Product name is the mandir store pooja wooden home temple with led lights for home. But i had to cancel the orders as amazon said that delivery could not be done in my area. And on 19 november 2019 amazon initiated my refund to my card but still i didn't get the money. Amazon sent these reference numbers r1-583415 and r2- 533678. Bank told me that money has not been initiated for refund. So pls kindly respond to this complain it's very urgent. My card number is [protected].
          Thanku sir
          +2 photos
          Bank Of India customer support has been notified about the posted complaint.
          Nov 28, 2019
          Updated by pinky 79@
          Nov 28
          Bank of India customer support has been notified about the posted complaint
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            gyan deep stationers
            from GIRIDIH, Jharkhand
            Nov 27, 2019
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            payment problem

            Address: at isri bazar po isri bazar, 825167

            Dear
            Sir
            I Deepak Kumar I online payment 1040.62 Rs NIOS Registration Fee Dated[protected] Transaction No StUBP[protected]/pay But Transaction Failed But My Boi Account 1040.62 Rs Debated My Account No [protected] Please refund amount my account sir sir after 7 days but not refund amount my account please sir kindly my deducted amount refund my bank account...
            +2 photos
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            S
            Shaina Behal
            Nov 27, 2019
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            Address: Amritsar, Punjab, 143001

            I did an imps transaction using boi app in the month of march of rs 17572/-. I missed a digit in the account number boi app has prefexid 0 transfer the amount in some other hdfc account. I have visited bank for guidance to get my money back, they are not at all helping me. They have not even suggested me about indemnity letter.

            Nobody is addressing my problem. Please help

            Amount was transferred to [protected]
            Bank name : hdfc bank
            Branch location : trichy

            Please find my details below:
            Name sahil behal
            My account no. [protected]
            Branch location:east mohan nagar, amritsar
            Bank name : boi
            Bank Of India customer support has been notified about the posted complaint.
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              V
              virendra kr suman
              from Mumbai, Maharashtra
              Nov 26, 2019
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              Address: Shivpuri near sangeet kala kendra hazaribag jharkhand, 825301

              Boi has debited two times in a day cwdr charge without any transaction. This transaction is about rs 23.60 for two times continuously in a single day with out any transaction is done. I am. Facing two much problem due to this and bank branch is not giving proper justification to my problem why the money is been debited from my account. Kindly take appropriate action against them to solve this problem.
              Bank Of India customer support has been notified about the posted complaint.
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                B
                Balasubramaniyan R
                from Mumbai, Maharashtra
                Nov 25, 2019
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                error during transaction

                Address: 402, Lakshmi nagar, samathuvapuram Road, pudukkottai, Pudukkottai, Tamil Nadu

                Sir,
                I was trying to pay the fees of rs 800 for cbse recruitment through your gateway on today (November 25, 2019). Before the payment was done it there was an error generated with code : eferr021. On their page the status is shown as payment failed retry payment. But the amount debited from my account, kindly resolve this issue as by this i am not been able to proceed with my form whose last date is 16/12/2019. Please let me try...
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                A
                Aashay Patil
                from Savantvadi, Maharashtra
                Nov 21, 2019
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                Address: Plot no.26, Hareshwar Colony, Chopda, Jalgaon, Maharashtra, 425107

                I have ordered an item form paytm mall but the transaction through upi was failed but the money is deducted from the account. I have already contacted paytm regarding this issue but they didn’t received any amount and bank of india didn’t give any response to me. Please refund my amount as soon as possible.
                Amount deducted - 3250/-
                Transaction id[protected]
                +1 photos
                Bank Of India customer support has been notified about the posted complaint.
                Name- vijay kumar, a/c no- [protected], ifsc code- bkid0004599, micr code[protected], br name- kanta toli, not link in my e mapping uidai not show but bank link ok file attach in photo
                mob- [protected]
                uid[protected]
                email id- [protected]@gmail.Com

                money deducted from account but my transaction was failed - Comment #3590634 - Image #0
                money deducted from account but my transaction was failed - Comment #3590634 - Image #1
                vijaykr123's reply, Nov 21, 2019
                I want to link udai to my bank account to npci e mapping
                A/c - 459910110007498
                Branch - Bank of India kantatoli Ranchi
                Udai no. - 827692134626
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                  S
                  Sourav Ketan Sahu
                  from Mumbai, Maharashtra
                  Nov 20, 2019
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                  I cannot transact anything because the bank's server is constantly down. Our Government is motivating us to go cashless but it will be difficult on our part to move on if our bank will not support us. Since last few days, I've been trying to pay some vendors through third party client like paytm, Google pay, and phone pe, but my bank server cannot connect as a result of which the transaction is constantly failing. Please resolve this problem ASAP. Or else I'll be forced to close my account in this bank.
                  Bank Of India customer support has been notified about the posted complaint.
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                    M
                    manish7878
                    Nov 19, 2019
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                    Address: Krishnanagar, Bhavnagar, Gujarat, 364002

                    Nov 12, 2019
                    I debited rs 14000 from my bank of india account from an atm cash was not dispensed but the amount was debited from my account. I lodged a complaint at bank of india website the very same day but its been seven days and the amount hasn't been credited back in my account even after the promise of bank of india of returning the amount within 5 to 7 working days which is written on their website. Its a big amount and i am in need of it.
                    Bank Of India customer support has been notified about the posted complaint.
                    Nov 19, 2019
                    Updated by manish7878
                    November 12, 2019
                    I debited 14000 from my bank of india account on 5th november 2019 from an atm. The atm showed a server error and the cash was not dispensed but the amount was debited from my account. I lodged a complaint at bank of india website the very same day but its been seven days and the amount hasn't been credited back in my account even after the promise of bank of india of returning the amount within 5 to 7 working days which is written on their website. Its a big amount and i am in need of it.
                    Transaction was successful on recharging from Bheem app on 11/11/2019 but recharge was not done. Today is 2 days. Amount has not been credited till now

                    amount debited but atm didn't dispensed cash - Comment #3589510 - Image #0
                    [email protected]'s reply, Nov 14, 2019
                    Yes
                    I am a customer of Bank Of India, Hazaribag Main Branch .
                    AC no - [protected]
                    IFSC - BKID0004810
                    My refund from Amazon.in was initiated on 03rd November 2019 and has not yet been processed by the bank.
                    Refund Reference[protected]
                    I am not able to do online payment, everytime I try a notification appears that authentication failed even if my card details are true this problem is happening for more than 10 days
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                      N
                      Naren Pareek
                      from Mumbai, Maharashtra
                      Nov 17, 2019
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                      Address: BOI, railway station road, ratangarh, Churu, Rajasthan, 331022

                      I requesed for atm on 14 november 2019 fron boi ratangarh branch. Bank asked that it will be active on 16 november 2019.
                      I tried that atm after 48 hours on 16 november at a pnb atm but it displayed unauthorised access, i thought the atm card not active yet.
                      Now the actual things happen. After 30 min i got atm withdrawal of 2000/- and just after that 10000/-. I visited branch office and asked branch manager regarding this. He said he bloked the account and atm and asked me to raise a fir.
                      I leaved the branch and after 10 min, received another message of 3000/- withdrawal. When i again reached to branch, it was closed.
                      The customer support of boi was not handling and properly answered the questions.
                      I have attached the m statement with this.
                      +1 photos
                      Bank Of India customer support has been notified about the posted complaint.
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                        S
                        star1saini
                        from Noida, Uttar Pradesh
                        Nov 15, 2019
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                        Address: H.NO 569 CHAJJU QUARTER, GT ROAD GHAZIABAD, Ghaziabad, Uttar Pradesh, 201001

                        Myself suneel kumar, i have a saving account ([protected]) in bank of india, branch bulandshahar road industrial area, and branch address: bulandshahar road industrial area, city post office, tehsil ghaziabad, u. P. 201009. On date[protected] morning, i was deposit rs. 10, 000/- in my saving account, (Receipt attached) and i got message of this transaction on my registered mobile no. (I. E. [protected]), on the date[protected], i visited to bank to print my passbook, i came to known that a transaction of withdrawal have been done of rs 10, 000 without my acknowledge and no any (Sms alert), message received from bank site regarding in this withdrawal on my registered mobile no.
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                          M
                          Muzammil As
                          from Mathura, Uttar Pradesh
                          Nov 14, 2019
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                          Address: Aali ki chungi saharanpu, Saharanpur, Uttar Pradesh, 247001

                          Dear sir,

                          Iam muzammil from saharanpur west up my problem is 19 oct 2019 i was withdrawl 1000/-
                          From atm machine but unfortunately electricity was gone my transaction are under process then i have received message from bank of india you have debit 1000/- from your bank account but i have no received because transaction is failed for electricity reason
                          Same time i had gone bank of india and registered complain in 19 oct 2019 2:50pm
                          19 oct 2019 i have received a complaint message on evening reference id is :191019data21949
                          Today is more day of 7 working my request is under process please focus on my problem.

                          Thank you,

                          Name:muhammed muzammil
                          Bank a/c:[protected]
                          Mobile no :[protected]
                          +1 photos
                          Bank Of India customer support has been notified about the posted complaint.
                          Transaction was successful on recharging from Bheem app on 11/11/2019 but recharge was not done. Today is 2 days. Amount has not been credited till now
                          Rupees 109₹

                          not refund amount after 15 days - Comment #3589505 - Image #0
                          [email protected]'s reply, Nov 14, 2019
                          Plz solve the complaint
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                            S
                            Suritya
                            from Mumbai, Maharashtra
                            Nov 14, 2019
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                            Address: Mahanagar, lucknow, Lucknow, Uttar Pradesh, 226020

                            मैं बैंक ऑफ इंडिया महानगर लखनऊ की नियमित कस्टमर हु मैन अपने एकाउंट नंबर [protected]/ifsc BKID0006804 से एकाउंट नंबर[protected]/ ifsc CNRB0002851 पर जरिये phonepay मु 5000 रु भेजे परंतु transaction failed होने के बावजूद भी मेरे एकाउंट से 5000 रु कट गए और भेजे गए एकाउंट पर भी रुपये ट्रांसफर नही हुए ।
                            अतः निवेदन है कि मेरे रुपये refund कराने की कृपा करें।
                            Bank Of India customer support has been notified about the posted complaint.
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                              H
                              Hamza Khaleel
                              from Delhi, Delhi
                              Nov 12, 2019
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                              Address: Ansari road, New Delhi, Delhi, 110002

                              I debited rs10000 from my bank of india account on 5th november 2019 from an atm. The atm showed a server error and the cash was not dispensed but the amount was debited from my account. I lodged a complaint at bank of india website the very same day but its been seven days and the amount hasn't been credited back in my account even after the promise of bank of india of returning the amount within 5 to 7 working days which is written on their website. Its a big amount and i am in need of it.
                              Account no. [protected]
                              Name - hamza khaleel
                              Mobile [protected]
                              Bank Of India customer support has been notified about the posted complaint.
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                                R
                                rakesh kumar
                                from Mumbai, Maharashtra
                                Nov 11, 2019
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                                Address: 143/3 , JK Colony Jajmau, Kanpur, 208010, Kanpur, Uttar Pradesh, 208010

                                Harrassment by staff at defence colony, kanpur nagar branch

                                Sir,

                                I have the honor to submit following few lines for your kind consideration and sympathetic action please-

                                I have opened the current account in bilhaur branch (Kanpur nagar) which is nearby to my business point. My residence is in jk colony which nearby to your defence colony branch. At weekend and holidays i am coming back to home and depositing the money in defence colony branch.

                                While depositing the money in defence colony branch every the behavior of the staff of the bank is very - very rude and passing the unwanted comments.

                                I have lodged the complaint to zo kanpur on 02 aug 18 and 22 aug19 to zo kanpur and mumbai central. Mumbai [protected]@bankofindia.

                                Due to this problem, since last year i am not depositing any money to your bank. If my problems are not sorted out, i am going to close this account and switch over to other banks, hence you will be losing huge amount of turnover per year.

                                So you are requested to kindly look after the above matter and take the necessary action.

                                Thanking in anticipation.

                                Your’s truly

                                Rakesh kumar kanaujia

                                143/3 jk colony, kanpur-10

                                A/c no. [protected]

                                Branch bilhaur, kanpur

                                Mob. [protected] [protected]@gmail.com
                                Bank Of India customer support has been notified about the posted complaint.
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                                  A
                                  Ashfak Kasam
                                  from Mumbai, Maharashtra
                                  Nov 11, 2019
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                                  Respected sir/ma'am,
                                  I Pirmadvala aspak siddik bhai holding account "[protected]" in your bank in infocity branch of Gandhinagar.
                                  On 17th September 2019 during noon i went to withdraw amount in my home branch bank's atm of amount Rs.7000, but the money didn't came out of atm and was debited from my account.
                                  I went to the branch but they told to wait for 45 days but didn't get any response from your bank. Your bank responded me with the reference number No.300919DATA98930. I had trouble during diwali as your bank didn't refunded my amount. This is so shameful for your bank. I have attached a copy of the same.

                                  Your's faithfully
                                  Aspak.
                                  +1 photos
                                  Bank Of India customer support has been notified about the posted complaint.
                                  I am not receiving the text message on my registered mobile number about transactions and also about the money credited.
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                                    A
                                    Ashfak Kasam
                                    from Mumbai, Maharashtra
                                    Nov 11, 2019
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                                    Respected sir/ma'am,
                                    I, pirmadvala aspak siddik bhai, holding account "[protected]" in your bank in infocity branch of gandhinagar.
                                    On 17th september' 2019 during noon i went to withdraw amount in my home branch bank's atm of amount rs.7000, but the money didn't come out of atm and was debited from my account.
                                    I went to the branch but they told to wait for 45 days but didn't get any response from your bank. Your bank responded me with the reference number no.300919data98930. I had trouble during diwali as your bank didn't refunded my amount. This is so shameful for your bank. I have attached a copy of the same.

                                    Your's faithfully
                                    Aspak.
                                    Bank Of India customer support has been notified about the posted complaint.
                                    On 09 th October 2019 23.50hours Swipped Rs10664 for purchase of INDIGO AIRLINES Cash Counter at Pune Aieport Counter.
                                    Transaction Unsuccessful Slip generated twice and cash was paid, subsequently the account was debited and it is past 10 days (Oct 20th) after lodging complaints and several follow up not yet reversed.
                                    Atm card maintenance charge cut 2time 177+177+230
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