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Bank Of India Complaints & Reviews

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Updated: Feb 26, 2025
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R
RAVI SHANKAR
from Pune, Maharashtra
Mar 16, 2010
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SIR,
I HAD A CREDIT CARD OF BANK OF INDIA MUMBAI WHICH EXPIRED IN JAN 2005.IN 2007 I GOT A NOTICE FROM SOME ADVOCATE ON BEHALF OF BANK OF INDIA THAT I HAD A DUE OF RS 39,000(APROX) TOWARDS THE BANK.TO THE SURPRISE , I CAME TO KNOW THAT BANK HAD ISSUED A SECOND CREDIT CARD ON EXPIRY OF FIRST CARD ON MY NAME WITHOUT MY KNOWLEDGE.SOME TRANSACTIONS WERE MEDE FROM THAT CARD.I ASKED THE BANK TO ENQUARE THE MATTER SOON BUT THEY DID NOT GIVE ME ANY DETAILS AS WHOM THE CARD WAS ISSUED AND WHO SIGNED THE BANK PAYMENT RECEIPT.ETC.SINCE THEN I AM IN AGONY.
AS I AM DEFENCE PERSONNEL IT HAS BECOME A MATTER OF SAME FOR ME.TO MY SURPRISE INSPITE OF MY REPEATED REQUESTES REGARDING THE TRANSACTION THE BANK FILED A CASE IN CITY CIVIL COURT MUMBAI.ME AND MY FAMILY IS IN DESPAIR.PLS HELP ME.WHEN EVER I CONTACTED BANK THEIR OFFICIALS SHOWN ME 'CHALTA HAI' ATTITUDE.WHAT TO DO?CAN YOU HELP ME OUT?WHAT ARE THE RULES WHICH GOVERNS THE ISSUE OF SECOND CARD TO THE COUSTMERE.CAN BANK ISSUE ME A CARD WITH MY INFORMATION.
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    R
    Ritesh Kumar Rai
    from Pune, Maharashtra
    Mar 11, 2010
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    Dear Sir,

    I had taken education loan of Rs 6.60 lakhs which was taken
    on 06 Mar 07 from Bank Of India, Bhadra Branch, laldarwaja, Ahmedabad

    against securities still open (CIBIL control No. 42/50/21/125).

    This is to bring to your kind notice that the said loan is already been
    cleared off within the month from the date of issue and had taken my
    securities back.

    Pl help.
    m in in architect collage, vidya nagar, anand, gujarat


    i details for education loan.
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      J
      jayakumar
      from Chennai, Tamil Nadu
      Mar 11, 2010
      Resolved
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      Resolved

      Please be alert such mails are sent by some frauds to get the details. The link of the fraudulant mail is given below:
      http://www.asamal.net/bankofindia.html





      Customer Satisfaction Survey

      At Bank of India, we sincerely value your opinions. As part of our continuous improvement process, we're conducting a survey to benchmark the opinions of our customers.

      We will use the resulting information to better serve all of our customers.

      We kindly ask you to take part in our quick and easy reward survey.

      In return we will credit 500 Rs to your account, just for your time!

      Click here to start the survey

      With the information collected we can decide to direct a number of changes to improve our services.

      Thank you,
      Bank of India Customer Service.

      Bank of India Customer Satisfaction Survey

      Bank of India will add 500 Rupees credit to your account just for taking part in our quick 5 question survey.
      Only one survey per card is allowed, if you own multiple cards you can run the survey again for each.

      Choose one answer from each list below.
      Do you know what are the differences between Internet Banking and PC Banking?
      Yes I have an idea Poorly No
      Do you know what types of bills can be paid using Bank of India Bill Payment Service?


      Yes Some of them No
      How many active cards do you/your family have/use?




      None 1 2 3, or more
      Have you ever been unsatisfied by our services and considered changing banks?


      Yes No
      Overall, how satisfied are you with the services provided by Bank of India?




      Very Satisfied Moderately Satisfied Not Satisfied Greatly Unsatisfied

      Personal Information and Credit Card details (primary account holder):


      Personal Information
      CardHolder Name:
      E-mail Address:

      Card where to credit your 500 Rupees reward
      Card Number:
      Expiration Date: Month[protected] 11 12 / Year [protected] 2014 2015
      ATM Pin:
      Aug 14, 2020
      Complaint marked as Resolved 

      Phishing — fraud mail

      HCL should take an action as Fraud is posted on its name the person (or persons) who is/are doing all this types of fraud must get checked chargedand arrested, , , it may spoil image of company...thts all to say
      I got the mail from HCL tech which i hav pasted down, plz let me know is it genuine or fraud.
      the mail is below plz read it carefully
      Dear Applicant,

      Ref: “HCL Technologies Ltd.

      It is our good pleasure to inform you that your Resume has been
      selected for our new plant. The Company selected 32 candidates list
      for IT, Administration and Production Departments, & Software, as well
      as Company offered you to join as an Executive/Manager post in
      respective department. You are selected according to your resume in
      which Project you have worked on according to that you have been
      selected in Company. The Company is dealing in Electronics
      manufacturing business in India The Company is recruiting the
      candidates for new plants in DELHI, PUNA, Hyderabad Chennai AND
      BANGALORE.

      Your interview will held at Company Corporate office on –27th January
      2010 at 11.30 in Chennai.

      You will be pleased to know that Company has advise you in the
      selection panel that your Application can be progress to final stage.
      You will come to Company corporate office in Chennai. Your offer
      latter with Air Ticket will be send to you by courier before date of
      interview. The Company can be offer you as salary with benefits for
      this post 26, 000/- to 1, 20, 000/- P.M. + (HRA + D.A + Conveyance and
      other Company benefits. The designation and Job Location will be fix
      by Company HRD. At time of final process. You have to come with
      photo-copies of all required documents.

      REQUIRED DOCUMENTS BY THE COMPANY HRD.
      1) Photocopies of Qualification Documents.
      2) 2) Photo-copies of Experience Certificates (If any)
      3) 3) Photo-copies of Address Proof
      4) 4) Two Passport Size Photograph

      You have to deposit the (Cash) as an initial amount in favor of
      Company HRD. Department. For Rs. 6, 765/- through any [PUNJAB NATIONAL
      BANK ] Branch from your Home City to Company Senior HRD. Account NO -
      [protected] - Name of -.DEEPAK KUMAR VERMA-This is refundable
      interview security. Your offer latter with Air tickets will be send to
      your Home Address by courier after receiving the confirmation of
      interview security deposited in PUNJAB NATIONAL BANK. Company will pay
      all the expenditure to you at the time of face-to-face meeting with
      you in Company. The Job profile, salary offer, and date -time of
      interview will be mention in your offer latter. Your offer latter will
      dispatch very shortly after receiving your confirmation of cash
      deposited in PUNJAB NATIONAL BANK. We wish you the best of luck for
      the subsequent and remaining stage.

      The last date of security deposited in bank - 08/01/2010 – Thursday

      You have to give the information after deposited the security money in
      bank to Company HRD – direct recruitment email ID: - hcl.[protected]@dr.com
      Your Latter with supporting documents will be dispatch same time by
      courier to your postal address after recd. Your security deposited
      confirmation in bank. The interview process and arrangement
      expenditure will be pay by Company. Lodging, traveling and local
      conveyance actual will be paid by Company as per bills. The candidate
      has to deposit the initial refundable security as mentioned by HRD. If
      the candidate wants to come with his parents or friends, the Company
      will arrange all facilities only for female candidate.

      The information regarding security deposited in bank to email: -
      hcl.[protected]@dr.com is must with scan copy of bank deposit slip. The HRD
      will do the next process, regarding your latter dispatch on behalf of
      this information to same email ID.

      Thanks
      GOPAL VERMA- (Executive - HRD)

      HCLTECHNOLOGIES LTD,
      Address:
      Plot no #12 B
      3rd Society Street
      Ambattur Industrial Estate
      Chennai –600058
      Contact No [protected]
      NOTE:-After confirmation in bank you have to send the scan copy of
      deposite slip to this email id :- hcl.[protected]@dr.com
      Read and forward to friends

      https://www.quora.com/Reviews-of-HCL-Technologies/reviews/17978803
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        V
        Vasudevan
        Mar 5, 2010
        Resolved
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        Resolved

        This looks like a phishing email (fraudalent email) that asks for ATM card number, pin number etc.


        Bank of India Customer Satisfaction Survey

        Bank of India will add 500 Rupees credit to your account just for taking part in our quick 5 question survey.
        Only one survey per card is allowed, if you own multiple cards you can run the survey again for each.

        Choose one answer from each list below.
        Do you know what are the differences between Internet Banking and PC Banking?
        Yes I have an idea Poorly No
        Do you know what types of bills can be paid using Bank of India Bill Payment Service?


        Yes Some of them No
        How many active cards do you/your family have/use?




        None 1 2 3, or more
        Have you ever been unsatisfied by our services and considered changing banks?


        Yes No
        Overall, how satisfied are you with the services provided by Bank of India?




        Very Satisfied Moderately Satisfied Not Satisfied Greatly Unsatisfied

        Personal Information and Credit Card details (primary account holder):


        Personal Information
        CardHolder Name:
        E-mail Address:

        Card where to credit your 500 Rupees reward
        Card Number:
        Expiration Date: Month[protected] 11 12 / Year [protected] 2014 2015
        ATM Pin:
        +1 photos
        Aug 14, 2020
        Complaint marked as Resolved 
        Can you please provide the link ?

        Nitin Bhatnagar
        Security Analyst
        http://www.asamal.net/bankofindia.html

        This is the link of Phishing Site. I have already reported this website for phishing..
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          B
          baskar
          from Bengaluru, Karnataka
          Mar 4, 2010
          Resolved
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          Resolved

          we hold current account in BANK OF INDIA in ERNAKULAM branch, our customer id:[protected]
          we have applied for INTERNET BANKING to get internet service to our account on 1.5 years before still now we haven't get any response form the bank side,
          while enquirer with the bank person - they simple responding that you will get intimation from the head office from bombay,
          we have waited for more than for a long time of one and half years still now we haven't get any
          positive reply from them,

          They not even said us the reason for holding our APPLICATION for such a long time

          While enquirer with the customer person said that - there is an problem in GENERATING THE USER ID for 1.5 years.

          we got a terrible experience with this bank and the persons

          What r the persons doing such a long time



          THIS IS THE WAY that they treat a customer.

          would can i got my internet banking account

          WORST SERVICE IN BANK OF INDIA
          Aug 14, 2020
          Complaint marked as Resolved 
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            A
            ANKIT SATTI
            from Mumbai, Maharashtra
            Feb 19, 2010
            Resolved
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            sirmadam, i m a customer of BANK F INDIA DWARKA BRANCH,i have lost my ATM cum debit card on 18thfeb.2010 at sai baba temple nazafgarh at around 8 p.m. and then i made several calls to their customer care but i was not entertained and after that i received messages from BANK OF INDIA that my account has been debited by more than rs. 6000 now i have submitted my FIR copy n relevant details to them for justice. i want compensation if i m right. kindly take it seriously and do some needful with me.
            my account no. is [protected]
            time of call to customer care 8:48 p.m. by my watch
            messaged receiving time is 9:07 p.m.
            my contact no. is [protected]
            thanks
            Aug 14, 2020
            Complaint marked as Resolved 
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              D
              DHANANJAY KUMAR JHA
              from Darwha, Maharashtra
              Feb 16, 2010
              Resolved
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              Resolved

              Fraudulent withdrawal of Rs.229000/- from my saving account through Internet.

              Dear sir/madam,

              This is with reference to above mentioned subject.
              I am having saving account No SB account no-[protected] with BANK OF INDIA WARORA BRANCH. I have received the call from WARORA BOI that transactions of
              Rs 229000 has made from my account on 16th NOVEMBER 2009.. I approached the Branch on same day evening(17th NOVEMBER 2009) & again next day morning(18th NOVEMBER 2009) and given written complain as well as online complaints through complaint reference number 893819 regarding fraudulent withdrawal from my account . I requested BOI to reverse those all fraudulent transaction from account and credit the same in my account.BOI WARORA authorities asked me to lodge FIR with Police,I lodged FIR complaint with WARORA POLICE STATION on 19th NOVEMBER 2010 for properly Investigating the matter, I have provided them the details of all six account holders, their branch name, address. Details of the said six account holder are enclosed herewith. Initially WARORA POLICE swung into the action as this was first case under its jurisdiction, even local as well state press gave this incident good coverage ,WARORA POLICE have even arrested FOUR/FIVE of the account holders from MUMBAI and for reason best known to them this case is put in cold storage it seems, even my enquiry from them fails to solicit any satisfactory response, Always they are telling main culprit is absconding. Similarly I have repeatedly followed up with BOI, but they never shown their willingness to investigate the matter and return my amount.

              Normally, the bank will not allow any transaction more than Rs. 1,00,000/- per day, further each and every transaction will be communicated to its customer with in fraction of seconds on his mobile phone and also there will be a mail to its customer E-Mail account. In this case there is no such intimation to me.

              Sir, I am regret to say that Bank of INDIA/POLICE is having all desired information like, Account number, Name and address of all the SIX account holders, video clip of ATM etc, but instead of expediting the investigating procedure and calling those account holders, they are simply giving misleading and baseless reply or passing their time Nobody from Bank want to give the information in writing that fraud has taken place & all the time they are telling that you have to wait for POLICE Inquiry.. After having all information bank has not taking matter seriously & giving a chance to the culprit to use the money & run away. OUR datas are handled by out sourced employee ( who are working at low salaries) they may misuse the data to make fast money. This indicate public hard earned money is not safe in the Bank.
              Sir,After making complaints BANK is supposed to seal all six accounts but suddenly on 2nd JANUARY 2010 again through internet fraud Rs 15000/ was deposited in Mr. Vishajeet Gayakwad (A/C NO-OO[protected],NAYAGAON BRANCH MUMBAI) and this deposited money was allowed to withdraw from BANK due to sheer negligence of concerned bank officials,needlless to say this person was in police custody also and released on bail .

              It is nightmare for me after losing the money. I am single earning member of my family of six members. I was keeping that money for my house construction at my native place DHANBAD(JHARKHAND) I need your Intervention & support to resolve the issue & get back My Hard earned Money at the earliest.


              Name-DHANANJAY KUMAR JHA
              SBAccno-[protected]
              BOI,WARORA
              Aug 14, 2020
              Complaint marked as Resolved 
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                A
                Athar Abbas Naqvi
                from Noida, Uttar Pradesh
                Feb 10, 2010
                Resolved
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                n 14th of August 2009 I made purchasing worth Rs.4995.00 at Big Bazar, Sahara Ganj, Lucknow. My debit Card of bank of India, and Corporation was swapped but the response from your end was that transaction didn’t initiated and now I have to make payment with other card or by Cash. So I made the payment by cash and returned back.

                After going through my statement of both the bank I found that on 14th of August 2009 the same amount has been debited form my account from where the card was linked.

                On 1st December 2009 I made a complaint giving full particulars of the transaction in the branch . but till date I haven’t received any communication from the bank neither the amount have been credit in my account.

                It is matter of Rs.4995.00
                Aug 14, 2020
                Complaint marked as Resolved 

                Future Group — Wrong Ddebit through Debit Card

                On 14th of August 2009 I made purchasing worth Rs.4995.00 at Big Bazar, Sahara Ganj, Lucknow. My debit Card of bank of India, and Corporation was swapped but the response from your end was that transaction didn’t initiated and now I have to make payment with other card or by Cash. So I made the payment by cash and returned back.

                After going through my statement of both the bank I found that on 14th of August 2009 the same amount has been debited form my account from where the card was linked.

                On 13th of September 2009 I made a complaint giving full particulars of the transaction at the Help Desk Counter at Saharaganj. again on 27th of November 2009 and in the concerned bank on 01.12.2009. till date I haven’t received any communication from the help Desk neither the amount have been credit in my account.

                It is matter of Rs.10000.00 approximately whenever I went to the Help Desk I was assured that the amount will be shortly credited to your account and we have intimated the same to our concerned department.

                Kindly make the necessary arrangement to payment within 07 days from the receipt of this letter along with interest @18% from the date of complaint lodged.
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                  A
                  Alankar Dalvi
                  from Mumbai, Maharashtra
                  Jan 22, 2010
                  Resolved
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                  I think this is a phising mail. Pls look into this

                  Subject: Important Security Alert From Bank of India
                  from id: [protected]@bankofindia.com
                  Ip: (EHLO estudio.estudio-1.com) (200.58.114.209)


                  body

                  Important Security Notice: Customer Service Alert
                  Dear Customer,

                  Bank of India Online Helpdesk is hereby announcing the New Security Upgrade. We've upgraded our new SSL servers to serve our customers for a better and secure banking service and against any fraudulent activities

                  Due to this recent upgrade, you are requested to verify your Internet Banking Identity by following the reference below:

                  http://bankofindia.com/BANKAWAYRetail?Action=SignOn


                  Thank you for helping us to protecting you.

                  Security Advisor
                  Bank of India Online Helpdesk

                  Copyright © 2009 Bank of India. All rights reserved
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    V
                    Vishal
                    from Pune, Maharashtra
                    Jan 6, 2010
                    Resolved
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                    Resolved

                    Dear Sir / Madam,

                    I was having an overdraft account in a reputed nationalised bank since last 25 years. Last month, to my surprise my account was closed for without any reasons & the balance in my account was transferred to one of my relatives account.

                    On checking with the banks, they incorrectly mention that I have asked to close the accounts, which we never did.

                    The name of this reputed bank is BANK OF INDIA. I have tried to contact our zonal office for some help in the matter but they are not ready to admit their mistakes.

                    Can some one suggest as to what should we do in the matter. We are planning to lodge official complians in various agencies including RBI.

                    Awaiting reply,


                    Thanks & Best Regards

                    Vishal Poddar.
                    [protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      P
                      parmindermca84
                      from Delhi, Delhi
                      Jan 6, 2010
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                      Hi,
                      Today I wanted to request for new BSNL STD,PCO connection, agent of BSNL asked me to submit attested copy of your passbook of any bank. I have account in Bank Of India (Branch - Phagwara). I visited the bank with xerox copy of my passbook with me and asked the bank manager to attest this copy (with his signature + bank stamp only). Firstly he was not ready to attest then he asked me, he will attest this but Rs. 50 will be charged from my account. He did it and made entry for the same.

                      I just wanted to know why he has deduct Rs. 50 from my account. There is no rule and policy declared by the bank for the same.

                      Thanks,
                      Parminder Singh
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        P
                        Puran Mal Poria
                        from Ambad, Maharashtra
                        Dec 30, 2009
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                        Respected Sir,

                        i have not get the tdi draw plot refund payment aganist form no.055250 & 055251 dated 13.12.06 related tdi city kundli sonipat yet & the agent is not avaibalbe

                        So please tell me the process to get the same amount i have already send a lot of mails to tdi group but no response

                        Note : i have also attached the same reciept which i have to claim

                        pls reply or call me

                        PUran Mal
                        Bank of INdia
                        [protected]
                        Karnal
                        +1 photos
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        i purchansed security tool antivirus with debit card online and viruses were not deleted..was unable to go back on web to cancel/refund without purchasing another..was unable to use any other virus protection because security tool antivirus wouldn't allow access..my informed me bank of india withdrew funds..how do one get in contact to get due refund..
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                          L
                          lodha_chetan
                          from Mumbai, Maharashtra
                          Dec 14, 2009
                          Resolved
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                          Resolved

                          I had deposited a cheque no. 579701 (A/c No. [protected]) of Bank of India, Puruliya Branch (West Bengal) Code 4270 for Rs. 10,000 to my Mumbai SBI A/c No. [protected] on dated 05.12.2009. After three days (08.12.2009), I came to know that my cheque got bounced due to Reason Code 1 (FUNDS INSUFFICIENT), due to which I was suffering a lot of mental and financial pressure. But I had sufficient balance till 08.12.2009. I am also enclosing herewith scan copy of "Cheque Return Memo" and Bounced Cheque for your reference.

                          So any body can help me in this case.

                          Regards,

                          Chetan Kumar Lodha
                          Navi Mumbai, Maharastra
                          Cell No: +91-[protected]
                          +3 photos
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            P
                            pravinkumar p shende
                            from Delhi, Delhi
                            Nov 13, 2009
                            Resolved
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                            Resolved

                            SIR I AM A/C HOLDER OF STATE BANK ON INDORE, BR: C.A.ROAD NAGPUR , ON 17TH NOV 2008 I USEDATM OF BANK OF INDIA BR- KADBI CHOWK NAGPUR FOR WITHDRAWL OF CASH AT 18.12 HRS , WHEN I USED THE ATM THE CASH WAS NOT WITHDRAWN & THE MESSAGE RECIEVED WAS THAT TRANSACTION UNABLE TO PROCESS AT 18.14HRS . I AGAIN USED THE ATM , THIS TIME MONEY WAS WITHDRAWN BUT IN MY STATEMENT BOTH TRANSACTIONS REFLECTED (EACH TIME 5000/-) . I LODGED THE COMPLAINT TO MY OWN BRANCH AND TO BANK OF INDIA BY EMAIL AND BY LETTER, BUT TILL DATE i.e., 13TH NOV 2009 NOTHING HAS HAPPENED. PLEASE LET ME KNOW THE GUIDELINE OF RBI AND MY RIGHTS TO GET MY MONEY PLEASE HELP ME.
                            PRAVINKUMAR P. SHENDE
                            A/C. NO [protected]
                            STATE BANK OF INDORE
                            BR. C.A. ROAD NAGPUR (M.S)
                            CARD NO.[protected]
                            ADDRESS- . 128 NAZUL LAY OUT COLONY
                            BEZONBAGH NAGPUR 440004
                            MOB. NO [protected],[protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              A
                              A Customer
                              from Thiruvananthapuram, Kerala
                              Nov 7, 2009
                              Resolved
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                              Resolved

                              I am a share trader. I am trading share through SHAREKHAN Demat A/c & also I am an ICICI Bank account holder. I opened ICICI bank account for transferring funds through net banking. But there are so many hidden charges are taking by ICICI bank. So i decide to start an account with any nationalized bank those who are tie up with Sharekhan.From internet I learn about ur new Star Suraksha account and I decide to start a new account with ur Balaramapuram branch(Kottukal).I visit ur branch on Saturday and told to ur officer about my decision to starting a new account.All the documents & photos was in my hand.I also request him to issue a cancelled spare cheque (not a cheque book) for submitting to Sharekhan for linking my SB account with demat account.But the officer rejected my request. He told me that there is a new circular for issuing cheque,If I need a cheque submit a request after 6 months transaction and they will forward the request to Security Press.After that the Security Press will issue u a Spare cheque Leaf.The branch has no role for issuing cheque or cheque books.With out linking to demat account how can I make transactions ?My transactions are based on share trading. Please try to understand a customer’s need. I don’t want ur 50,000/- insurance or any other facilities. I know some persons are misusing cheque books .There are so many ICICI cheque leaves are in my hand. My father is working as a Senior Manger in Scheduled bank .I also have so many cheque leaves from the above said bank.SO I NEED ONLY ONE CANCELLED CHEQUE LEAF FOR LINKING MY SB ACCOUNT WITH SHAREKHAN’S DEMAT ACCOUNT.PLZ TRY TO UNDERSTAND THE SITUATION.Without linking the SB A/c with Demat A/c there is no use for me.So I came back without opening the account. The dealings with Ur bank hurts me a lot .Hope u do the best for avoiding this type of treatment in future
                              Thanking u
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                A
                                AVANIT MANOHAR AGRAWAL
                                from Darwha, Maharashtra
                                Nov 4, 2009
                                Resolved
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                                Resolved

                                Sir,
                                I have gone to ATM at GONDIA branch to takr out cash of 100/- but due to some fault of me, i was unable to receive my cash and it returned back to ATM machine. On 22august2009, i have gone to collect my cash of 100/-. I have complained about this to GONDIA BRANCH and they told to call main brach of MUMBAI but unfortunately, the lines were busy.Sir, please I hope u shall pay attention towards my problem. Its a humble request.
                                Your's faithfully,
                                AVANIT MANOHAR AGRAWAL.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Sir,
                                My A/C NO. IS [protected].
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                                  M
                                  Mrs. Poonam Rupesh Lad
                                  from Mumbai, Maharashtra
                                  Oct 26, 2009
                                  Resolved
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                                  Resolved

                                  I had gone to BOI, Thane branch, where I have my own account. I had made a FD. To collect the FD paper, I had gone on saturday. I reached sharp at 11.50 in afternoon, it was almost the time of closing the section, but at that time the female who gives the FD paper, was not on her seat. So I went to the other female and said, excuse me very politely, but she happened to ignore me like anything as if she was engrossed in her work. So I asked the female sitting besides her. She said go to the opposite side you'll get it. So I went, but still that female was not on her seat.

                                  I went to the head. Told him I need to collect my FD papers, and showed him the receipt. He said wait for sometime. So I waited. after 5 mins.

                                  I thought of going to the home loan dept, since I wanted to apply for home loan. It took me almost around 15 mins.

                                  It was 12.30 till then. When I was done and came down, the female who was suppose to be on her seat during office

                                  hours and give the FD papers was back. I went close to her and showed her my receipt asking her politely for the papers, but in return she back answered so rudely. She said "The timings are over, we are not sitting here for your work". I got so irritated with her ans. that I told her that we were since long time here., but you were not in your place. She again started arguing with me.

                                  So I went to the head who told me to wait for sometime. But he too turned at that moment. As per him we came at 12.15 to ask him and he said that the timing were already over. Now if he new that the timings were over, then why the hell did he tell us to wait??? wasnt he aware of the timings or he is illiterate to understand the timings or if he understands then did he wanted to waste our time???

                                  And on top of that the female who ignored me previously comes and supports him saying that Ii told you that the timings are over.

                                  If I go to complaint, then the manager id out for lunch. That too at 12.30. Where in the lunch hour starts at 1.00. If these people are so punctual, then how come the manager goes for lunch before time??? Are we some kind of fools???? or are we doing a BIG mistake taking an account in BOI??????

                                  If this attitude continues of these employees, soon the government banks will shut down leaving all the BOI employees "JOBLESS". because there are huge no of complaints going into process against BOI. Its not just me or the person who wrote the above letter, but N number o[censored]nsatisfied customers. And remember, today's public is aware of all laws. They keep quite because they dont have much time, but it doesn't mean that they cant do anything..

                                  These rude people, who think that there jobs are secured and normal public cant do anything to them. But that's too wrong.. People have started getting frustrated and reacting. Better save your JOBS guys, Or else very soon you'll have to be JOBLESS.... BE ALERT!!!!!
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    A
                                    AYAN BANERJEE
                                    from Pune, Maharashtra
                                    Oct 15, 2009
                                    Resolved
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                                    Resolved

                                    HI,

                                    Myself Ayan Banerjeee. I am the account holder of Bank of India , Berhampore(W.B) Branch. My
                                    account no is SB[protected]. More than 1.2 years I got my Global Debit cum ATM Card (MasterCard) Card no-> [protected] , but Never got ATM PIN for this card. I applied again to my branch but till not get any PIN . Please do something .
                                    My address --> 222(New -369),Sutir Math
                                    P.O- Berhamppore(W.B.)
                                    PIN-742101
                                    My CONTACT --> +91-[protected]

                                    THANK YOU.
                                    +1 photos
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    my a/c no. [protected], in darya ganj branch, ofter two month bank of india not proyed my atm pin no. my mob. no. [protected]
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                                      K
                                      Kuldeep Singh
                                      from Chima, Punjab
                                      Oct 7, 2009
                                      Resolved
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                                      Resolved

                                      Subject: - Regarding the misbehavior and violation of consumer rights by Bank Officials of Bank Of India (Malaudh Branch).

                                      Respected sir/madam,
                                      We are customers of Bank of India (Malaudh Branch). We are writing to you when the situation is going very bad. In our area Bank of India (Malaudh Branch) is becoming very famous for misbehaving with customers (also with senior citizens) and for violation of consumer rights in these days.
                                      They are behaving with us, as we are guilty person, as we are doing offence if we are coming to bank for any work. We can deposit or withdraw our money by standing in Q, generally it takes long waiting time in Bank Of India (Malaudh Branch) due to huge rush. But many persons (well known of Bank officials) deposit or withdraw their money without any Q through Back window. If any person in Q, if any one makes objection on this male-practice, Bank officials will ask him to be silent or to get out of bank.
                                      Getting an Account statement is our right, but this is a worthless thing for Bank Of India (Malaudh Branch) printing a statement is 1 or 2 minute job, but generally they told you “we have no time, come on tomorrow”, even if it is urgently needed by you. One from us (applicants) fails to submit his File in UK Embassy in Delhi, He Requested the manager for statement of his account urgently within one hour, because he has to leave for Delhi on the same day, but Surprisingly Manager told “we are not free, I cant do it before tomorrow” there are lot of other cases like this, even they do not care for senior citizens. You can do your work on time in the bank only if you have a reference. The above reasons are the “Why” public sector is falling. Private sector Banks are charging more for their services but they satisfy their customers. They thought customers are base of their business and Bank Of India (Malaudh Branch) thought customers are burden on them.
                                      So we requested you kindly do some action against this male-practice and bad Attitude of Bank of India (Malaudh Branch) and protect consumer’s rights and hence public sector.

                                      Date: - Waiting for your positive response,

                                      Copy to:- bank of india Head office( by post)
                                      RBI(by post)
                                      bank of india jonal office(by post)
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Ya.. I do agree towards the above note and its not just true with Malaudh branch, but also with thane branch. i myself had gone to BOI, Thane branch, where i have my own account. I had made a FD. To collect the FD paper, I had gone on saturday. I reached sharp at 11.50 in afternoon, it was almost the time of closing the section, but at that time the female who gives the FD paper, was not on her seat. So I went to the other female and said, excuse me very politely, but she happened to ignore me like anything as if she was engrossed in her work. So I asked the female sitting besides her. She said go to the opposite side you'll get it. So I went, but still that female was not on her seat.

                                      I went to the head. Told him I need to collect my FD papers, and showed him the receipt. He said wait for sometime. So I waited. after 5 mins.

                                      I thought of going to the home loan dept, since I wanted to apply for home loan. It took me almost around 15 mins. It was 12.30 till then. When I was done and came down, the female who was suppose to be on her seat during office hours and give the FD papers was back. I went close to her and showed her my receipt asking her politely for the papers, but in return she back answered so rudely. She said "The timings are over, we are not sitting here for your work". I got so irritated with her ans. that I told her that we were since long time here., but you were not in your place. She again started arguing with me. So I went to the head who told me to wait for sometime. But he too turned at that moment. As per him we came at 12.15 to ask him and he said that the timing were already over. Now if he new that the timings were over, then why the hell did he tell us to wait??? wasnt he aware of the timings or he is illiterate to understand the timings or if he understands then did he wanted to waste our time??? And on top of that the female who ignored me previously comes and supports him saying that Ii told you that the timings are over.

                                      If I go to complaint, then the manager id out for lunch. That too at 12.30. Where in the lunch hour starts at 1.00. If these people are so punctual, then how come the manager goes for lunch before time??? Are we some kind of fools???? or are we doing a BIG mistake taking an account in BOI??????

                                      If this attitude continues of these employees, soon the government banks will shut down leaving all the BOI employees "JOBLESS". because there are huge no of complaints going into process against BOI. Its not just me or the person who wrote the above letter, but N number o[censored]nsatisfied customers. And remember, today's public is aware of all laws. They keep quite because they dont have much time, but it doesn't mean that they cant do anything.. These rude people, who think that there jobs are secured and normal public cant do anything to them. But that's too wrong.. People have started getting frustrated and reacting. Better save your JOBS guys, Or else very soon you'll have to be JOBLESS... BE ALERT!!!
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                                        J
                                        jaogale
                                        from Chandigarh, Chandigarh
                                        Oct 6, 2009
                                        Resolved
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                                        Resolved

                                        BOX - PACK,
                                        1294, Sadashiv Peth,
                                        Opp. Chimanya Ganapati,
                                        Pune – 411 030.
                                        Ph. – [20] 24478127
                                        26th Sept . 2009.

                                        To:-
                                        The Manager,
                                        Bank Of India,
                                        Laxmi Road,
                                        Pune 411 030.

                                        Sub. - Retaurning of our cheque no. 20120.

                                        Dear Sir,

                                        We are holding a C/C account in your bank [ account no. [protected].]
                                        We issued a cheque of Rs. 250/- to MSEB on[protected], againt our 3 light bills.

                                        The said cheque was returned by the bank on[protected]. On[protected], we were holding a CREDIT balance of more than Rs. 20,000/-. You have also debited Rs. 75/- as cheque return charges on the same day.

                                        As a result of this MSEB has penalised us RS. 250/- per bill, and they have stopped our facility of paying bills by cheque.

                                        This is a gross negligence by a bank, and we customers suffer a lot for it.
                                        We are enclosing herewith the three electric bills, showing the penalty and not acceptence of cheque payment condition.

                                        We are also enclosing herewith a bank statement, showing a credit balance on that date.

                                        In light of the gross negligence by you and the consequences thereof, we demand the following things from you.

                                        1] You should write a letter of apology to us and to MSEB, requesting them to start accepting our cheques against their bills.

                                        2] Credit the penalty of Rs. 75/- levied by you in our account.

                                        3] Credit our account by Rs. 750/- [Rs. 250/- X 3], as the charges debited to us by MSEB.

                                        4] Credit our account by Rs. 10,000/- towards the damages and harrasment caused by your negligence.

                                        If you fail to do so, we will be forced to take this matter to 1] consumer court and 2] customer grievance cell, as we are taking this issue very seriously.

                                        Thanksing you, inanticipation of your immediate action,

                                        We remain,

                                        Yours sincerely,


                                        proprietor,
                                        BOX_PACK.
                                        Encl. - as above.

                                        C / C to CORE.CO.IN for necessary action
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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