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Bank Of India Complaints & Reviews

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Updated: Nov 20, 2025
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Chandrarekha Mantri
from Mumbai, Maharashtra
Apr 28, 2010
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Address: Mumbai City, Maharashtra

I was shocked when a Clerk at the Cash Counter of Bank of India, Mumbai Main Branch, M G Road, Mumbai, refused to give me small denomination notes in lieu of three five hundred rupee notes dispensed by ATM. The reason given was it was against the bank's rule and I should get the Manager's permission if I wanted change. Even after saying that I had two accounts with Bank of India, the clerk Kusum did not give change. Her companion clerk sitting at the other counter gave me fifty and hundred rupee notes for two five hundred rupee notes.. I told the Manager that I wanted to close all my accounts with Bank of India, if there was a rule not to give small denomination notes in exchange for money dispensed by ATM. The clerk was reprimanded for her behaviour.
Aug 13, 2020
Complaint marked as Resolved 
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    Anmol
    from Mumbai, Maharashtra
    Apr 7, 2010
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    Address: Mumbai Suburban, Maharashtra

    Dear Sir,

    This to bring to your notice the Rude and Rough Behavior of the employees of Bank of India (Branch Details : Malad (E) Mumbai -400097). The Behavior of the employees serving at this branch has crossed the limits. Customers are treated as if they are servants of the bank. Employees at this branch are in a illusion that they are the only people who have work load and most busy in this world and all others(customers) are totally free and have no work in life. I understand the pressure because of year ending. But it is common for everyone. It is not restricted to employees of Bank of India Malad(E). I being customer expect at least some respect and also some service from the bank employees.
    The moment you ask something from them they start shifting the responsibility on one and other or start grumbling they dont have time. They keep on saying "humare pass time nahi hai, Tode din baad anna" to every customer. I have visited almost everyday till today from start of this year and that too twice everyday but still I am not able to get what I want. Is this what we expect from the bank employees. I understand it might not be possible at peak hours but it is possible before closing hours or on some day. I have decided that if I dont get a good response from these people soon I will definitely shift my accounts to some other bank. I hope you understand the precious time and energy we need to invest at our workplace. If we continue to loose time and energy for these issues then we cannot concentrate on our work and also remain disturbed because of such behavior. I hope you will take some appropriate action to bring things and employees behavior to normal state.

    Regards,
    Anmol.
    Aug 14, 2020
    Complaint marked as Resolved 
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      A
      Amit Solanki
      from Bhopal, Madhya Pradesh
      Mar 30, 2010
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      Address: Indore, Madhya Pradesh

      I open joint account in Bank of india A.B road branch with my father and requested for net banking facility.
      they allow me to use net banking and provide me user name and password but in the profile details they mention my father mobile no. this account fully operated by me and hence i submitted a application to branch regarding change personal detail to my cell no but they are not change my cell no in my profile tab.
      When i contact branch manager he told me he was not able to change it by him self in branch i have to contact customer care for net banking profile updated.
      When i contact customer care they told me i have to contact in my branch for profile update when i again contact to branch manager he told me he was not able to update it you have to close your account from this branch.
      Even in the bank web site they show demo of net banking where user will change/ update his/her profile details but in real life it not working it seem to be read only mode.
      Then what i have to do..

      Amit Solanki
      Mob [protected]
      Hello Any one here who can solve my problem
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        R
        RAVI SHANKAR
        from Pune, Maharashtra
        Mar 16, 2010
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        SIR,
        I HAD A CREDIT CARD OF BANK OF INDIA MUMBAI WHICH EXPIRED IN JAN 2005.IN 2007 I GOT A NOTICE FROM SOME ADVOCATE ON BEHALF OF BANK OF INDIA THAT I HAD A DUE OF RS 39,000(APROX) TOWARDS THE BANK.TO THE SURPRISE , I CAME TO KNOW THAT BANK HAD ISSUED A SECOND CREDIT CARD ON EXPIRY OF FIRST CARD ON MY NAME WITHOUT MY KNOWLEDGE.SOME TRANSACTIONS WERE MEDE FROM THAT CARD.I ASKED THE BANK TO ENQUARE THE MATTER SOON BUT THEY DID NOT GIVE ME ANY DETAILS AS WHOM THE CARD WAS ISSUED AND WHO SIGNED THE BANK PAYMENT RECEIPT.ETC.SINCE THEN I AM IN AGONY.
        AS I AM DEFENCE PERSONNEL IT HAS BECOME A MATTER OF SAME FOR ME.TO MY SURPRISE INSPITE OF MY REPEATED REQUESTES REGARDING THE TRANSACTION THE BANK FILED A CASE IN CITY CIVIL COURT MUMBAI.ME AND MY FAMILY IS IN DESPAIR.PLS HELP ME.WHEN EVER I CONTACTED BANK THEIR OFFICIALS SHOWN ME 'CHALTA HAI' ATTITUDE.WHAT TO DO?CAN YOU HELP ME OUT?WHAT ARE THE RULES WHICH GOVERNS THE ISSUE OF SECOND CARD TO THE COUSTMERE.CAN BANK ISSUE ME A CARD WITH MY INFORMATION.
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          R
          Ritesh Kumar Rai
          from Pune, Maharashtra
          Mar 11, 2010
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          Dear Sir,

          I had taken education loan of Rs 6.60 lakhs which was taken
          on 06 Mar 07 from Bank Of India, Bhadra Branch, laldarwaja, Ahmedabad

          against securities still open (CIBIL control No. 42/50/21/125).

          This is to bring to your kind notice that the said loan is already been
          cleared off within the month from the date of issue and had taken my
          securities back.

          Pl help.
          m in in architect collage, vidya nagar, anand, gujarat


          i details for education loan.
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            J
            jayakumar
            from Chennai, Tamil Nadu
            Mar 11, 2010
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            Resolved

            Please be alert such mails are sent by some frauds to get the details. The link of the fraudulant mail is given below:
            http://www.asamal.net/bankofindia.html





            Customer Satisfaction Survey

            At Bank of India, we sincerely value your opinions. As part of our continuous improvement process, we're conducting a survey to benchmark the opinions of our customers.

            We will use the resulting information to better serve all of our customers.

            We kindly ask you to take part in our quick and easy reward survey.

            In return we will credit 500 Rs to your account, just for your time!

            Click here to start the survey

            With the information collected we can decide to direct a number of changes to improve our services.

            Thank you,
            Bank of India Customer Service.

            Bank of India Customer Satisfaction Survey

            Bank of India will add 500 Rupees credit to your account just for taking part in our quick 5 question survey.
            Only one survey per card is allowed, if you own multiple cards you can run the survey again for each.

            Choose one answer from each list below.
            Do you know what are the differences between Internet Banking and PC Banking?
            Yes I have an idea Poorly No
            Do you know what types of bills can be paid using Bank of India Bill Payment Service?


            Yes Some of them No
            How many active cards do you/your family have/use?




            None 1 2 3, or more
            Have you ever been unsatisfied by our services and considered changing banks?


            Yes No
            Overall, how satisfied are you with the services provided by Bank of India?




            Very Satisfied Moderately Satisfied Not Satisfied Greatly Unsatisfied

            Personal Information and Credit Card details (primary account holder):


            Personal Information
            CardHolder Name:
            E-mail Address:

            Card where to credit your 500 Rupees reward
            Card Number:
            Expiration Date: Month[protected] 11 12 / Year [protected] 2014 2015
            ATM Pin:
            Aug 14, 2020
            Complaint marked as Resolved 

            Phishing — fraud mail

            HCL should take an action as Fraud is posted on its name the person (or persons) who is/are doing all this types of fraud must get checked chargedand arrested, , , it may spoil image of company...thts all to say
            I got the mail from HCL tech which i hav pasted down, plz let me know is it genuine or fraud.
            the mail is below plz read it carefully
            Dear Applicant,

            Ref: “HCL Technologies Ltd.

            It is our good pleasure to inform you that your Resume has been
            selected for our new plant. The Company selected 32 candidates list
            for IT, Administration and Production Departments, & Software, as well
            as Company offered you to join as an Executive/Manager post in
            respective department. You are selected according to your resume in
            which Project you have worked on according to that you have been
            selected in Company. The Company is dealing in Electronics
            manufacturing business in India The Company is recruiting the
            candidates for new plants in DELHI, PUNA, Hyderabad Chennai AND
            BANGALORE.

            Your interview will held at Company Corporate office on –27th January
            2010 at 11.30 in Chennai.

            You will be pleased to know that Company has advise you in the
            selection panel that your Application can be progress to final stage.
            You will come to Company corporate office in Chennai. Your offer
            latter with Air Ticket will be send to you by courier before date of
            interview. The Company can be offer you as salary with benefits for
            this post 26, 000/- to 1, 20, 000/- P.M. + (HRA + D.A + Conveyance and
            other Company benefits. The designation and Job Location will be fix
            by Company HRD. At time of final process. You have to come with
            photo-copies of all required documents.

            REQUIRED DOCUMENTS BY THE COMPANY HRD.
            1) Photocopies of Qualification Documents.
            2) 2) Photo-copies of Experience Certificates (If any)
            3) 3) Photo-copies of Address Proof
            4) 4) Two Passport Size Photograph

            You have to deposit the (Cash) as an initial amount in favor of
            Company HRD. Department. For Rs. 6, 765/- through any [PUNJAB NATIONAL
            BANK ] Branch from your Home City to Company Senior HRD. Account NO -
            [protected] - Name of -.DEEPAK KUMAR VERMA-This is refundable
            interview security. Your offer latter with Air tickets will be send to
            your Home Address by courier after receiving the confirmation of
            interview security deposited in PUNJAB NATIONAL BANK. Company will pay
            all the expenditure to you at the time of face-to-face meeting with
            you in Company. The Job profile, salary offer, and date -time of
            interview will be mention in your offer latter. Your offer latter will
            dispatch very shortly after receiving your confirmation of cash
            deposited in PUNJAB NATIONAL BANK. We wish you the best of luck for
            the subsequent and remaining stage.

            The last date of security deposited in bank - 08/01/2010 – Thursday

            You have to give the information after deposited the security money in
            bank to Company HRD – direct recruitment email ID: - hcl.[protected]@dr.com
            Your Latter with supporting documents will be dispatch same time by
            courier to your postal address after recd. Your security deposited
            confirmation in bank. The interview process and arrangement
            expenditure will be pay by Company. Lodging, traveling and local
            conveyance actual will be paid by Company as per bills. The candidate
            has to deposit the initial refundable security as mentioned by HRD. If
            the candidate wants to come with his parents or friends, the Company
            will arrange all facilities only for female candidate.

            The information regarding security deposited in bank to email: -
            hcl.[protected]@dr.com is must with scan copy of bank deposit slip. The HRD
            will do the next process, regarding your latter dispatch on behalf of
            this information to same email ID.

            Thanks
            GOPAL VERMA- (Executive - HRD)

            HCLTECHNOLOGIES LTD,
            Address:
            Plot no #12 B
            3rd Society Street
            Ambattur Industrial Estate
            Chennai –600058
            Contact No [protected]
            NOTE:-After confirmation in bank you have to send the scan copy of
            deposite slip to this email id :- hcl.[protected]@dr.com
            Read and forward to friends

            https://www.quora.com/Reviews-of-HCL-Technologies/reviews/17978803
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              V
              Vasudevan
              Mar 5, 2010
              Resolved
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              Resolved

              This looks like a phishing email (fraudalent email) that asks for ATM card number, pin number etc.


              Bank of India Customer Satisfaction Survey

              Bank of India will add 500 Rupees credit to your account just for taking part in our quick 5 question survey.
              Only one survey per card is allowed, if you own multiple cards you can run the survey again for each.

              Choose one answer from each list below.
              Do you know what are the differences between Internet Banking and PC Banking?
              Yes I have an idea Poorly No
              Do you know what types of bills can be paid using Bank of India Bill Payment Service?


              Yes Some of them No
              How many active cards do you/your family have/use?




              None 1 2 3, or more
              Have you ever been unsatisfied by our services and considered changing banks?


              Yes No
              Overall, how satisfied are you with the services provided by Bank of India?




              Very Satisfied Moderately Satisfied Not Satisfied Greatly Unsatisfied

              Personal Information and Credit Card details (primary account holder):


              Personal Information
              CardHolder Name:
              E-mail Address:

              Card where to credit your 500 Rupees reward
              Card Number:
              Expiration Date: Month[protected] 11 12 / Year [protected] 2014 2015
              ATM Pin:
              +1 photos
              Aug 14, 2020
              Complaint marked as Resolved 
              Can you please provide the link ?

              Nitin Bhatnagar
              Security Analyst
              http://www.asamal.net/bankofindia.html

              This is the link of Phishing Site. I have already reported this website for phishing..
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                B
                baskar
                from Bengaluru, Karnataka
                Mar 4, 2010
                Resolved
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                Resolved

                we hold current account in BANK OF INDIA in ERNAKULAM branch, our customer id:[protected]
                we have applied for INTERNET BANKING to get internet service to our account on 1.5 years before still now we haven't get any response form the bank side,
                while enquirer with the bank person - they simple responding that you will get intimation from the head office from bombay,
                we have waited for more than for a long time of one and half years still now we haven't get any
                positive reply from them,

                They not even said us the reason for holding our APPLICATION for such a long time

                While enquirer with the customer person said that - there is an problem in GENERATING THE USER ID for 1.5 years.

                we got a terrible experience with this bank and the persons

                What r the persons doing such a long time



                THIS IS THE WAY that they treat a customer.

                would can i got my internet banking account

                WORST SERVICE IN BANK OF INDIA
                Aug 14, 2020
                Complaint marked as Resolved 
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                  A
                  ANKIT SATTI
                  from Mumbai, Maharashtra
                  Feb 19, 2010
                  Resolved
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                  Resolved

                  sirmadam, i m a customer of BANK F INDIA DWARKA BRANCH,i have lost my ATM cum debit card on 18thfeb.2010 at sai baba temple nazafgarh at around 8 p.m. and then i made several calls to their customer care but i was not entertained and after that i received messages from BANK OF INDIA that my account has been debited by more than rs. 6000 now i have submitted my FIR copy n relevant details to them for justice. i want compensation if i m right. kindly take it seriously and do some needful with me.
                  my account no. is [protected]
                  time of call to customer care 8:48 p.m. by my watch
                  messaged receiving time is 9:07 p.m.
                  my contact no. is [protected]
                  thanks
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    D
                    DHANANJAY KUMAR JHA
                    from Darwha, Maharashtra
                    Feb 16, 2010
                    Resolved
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                    Resolved

                    Fraudulent withdrawal of Rs.229000/- from my saving account through Internet.

                    Dear sir/madam,

                    This is with reference to above mentioned subject.
                    I am having saving account No SB account no-[protected] with BANK OF INDIA WARORA BRANCH. I have received the call from WARORA BOI that transactions of
                    Rs 229000 has made from my account on 16th NOVEMBER 2009.. I approached the Branch on same day evening(17th NOVEMBER 2009) & again next day morning(18th NOVEMBER 2009) and given written complain as well as online complaints through complaint reference number 893819 regarding fraudulent withdrawal from my account . I requested BOI to reverse those all fraudulent transaction from account and credit the same in my account.BOI WARORA authorities asked me to lodge FIR with Police,I lodged FIR complaint with WARORA POLICE STATION on 19th NOVEMBER 2010 for properly Investigating the matter, I have provided them the details of all six account holders, their branch name, address. Details of the said six account holder are enclosed herewith. Initially WARORA POLICE swung into the action as this was first case under its jurisdiction, even local as well state press gave this incident good coverage ,WARORA POLICE have even arrested FOUR/FIVE of the account holders from MUMBAI and for reason best known to them this case is put in cold storage it seems, even my enquiry from them fails to solicit any satisfactory response, Always they are telling main culprit is absconding. Similarly I have repeatedly followed up with BOI, but they never shown their willingness to investigate the matter and return my amount.

                    Normally, the bank will not allow any transaction more than Rs. 1,00,000/- per day, further each and every transaction will be communicated to its customer with in fraction of seconds on his mobile phone and also there will be a mail to its customer E-Mail account. In this case there is no such intimation to me.

                    Sir, I am regret to say that Bank of INDIA/POLICE is having all desired information like, Account number, Name and address of all the SIX account holders, video clip of ATM etc, but instead of expediting the investigating procedure and calling those account holders, they are simply giving misleading and baseless reply or passing their time Nobody from Bank want to give the information in writing that fraud has taken place & all the time they are telling that you have to wait for POLICE Inquiry.. After having all information bank has not taking matter seriously & giving a chance to the culprit to use the money & run away. OUR datas are handled by out sourced employee ( who are working at low salaries) they may misuse the data to make fast money. This indicate public hard earned money is not safe in the Bank.
                    Sir,After making complaints BANK is supposed to seal all six accounts but suddenly on 2nd JANUARY 2010 again through internet fraud Rs 15000/ was deposited in Mr. Vishajeet Gayakwad (A/C NO-OO[protected],NAYAGAON BRANCH MUMBAI) and this deposited money was allowed to withdraw from BANK due to sheer negligence of concerned bank officials,needlless to say this person was in police custody also and released on bail .

                    It is nightmare for me after losing the money. I am single earning member of my family of six members. I was keeping that money for my house construction at my native place DHANBAD(JHARKHAND) I need your Intervention & support to resolve the issue & get back My Hard earned Money at the earliest.


                    Name-DHANANJAY KUMAR JHA
                    SBAccno-[protected]
                    BOI,WARORA
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      A
                      Athar Abbas Naqvi
                      from Noida, Uttar Pradesh
                      Feb 10, 2010
                      Resolved
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                      n 14th of August 2009 I made purchasing worth Rs.4995.00 at Big Bazar, Sahara Ganj, Lucknow. My debit Card of bank of India, and Corporation was swapped but the response from your end was that transaction didn’t initiated and now I have to make payment with other card or by Cash. So I made the payment by cash and returned back.

                      After going through my statement of both the bank I found that on 14th of August 2009 the same amount has been debited form my account from where the card was linked.

                      On 1st December 2009 I made a complaint giving full particulars of the transaction in the branch . but till date I haven’t received any communication from the bank neither the amount have been credit in my account.

                      It is matter of Rs.4995.00
                      Aug 14, 2020
                      Complaint marked as Resolved 

                      Future Group — Wrong Ddebit through Debit Card

                      On 14th of August 2009 I made purchasing worth Rs.4995.00 at Big Bazar, Sahara Ganj, Lucknow. My debit Card of bank of India, and Corporation was swapped but the response from your end was that transaction didn’t initiated and now I have to make payment with other card or by Cash. So I made the payment by cash and returned back.

                      After going through my statement of both the bank I found that on 14th of August 2009 the same amount has been debited form my account from where the card was linked.

                      On 13th of September 2009 I made a complaint giving full particulars of the transaction at the Help Desk Counter at Saharaganj. again on 27th of November 2009 and in the concerned bank on 01.12.2009. till date I haven’t received any communication from the help Desk neither the amount have been credit in my account.

                      It is matter of Rs.10000.00 approximately whenever I went to the Help Desk I was assured that the amount will be shortly credited to your account and we have intimated the same to our concerned department.

                      Kindly make the necessary arrangement to payment within 07 days from the receipt of this letter along with interest @18% from the date of complaint lodged.
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                        A
                        Alankar Dalvi
                        from Mumbai, Maharashtra
                        Jan 22, 2010
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                        I think this is a phising mail. Pls look into this

                        Subject: Important Security Alert From Bank of India
                        from id: [protected]@bankofindia.com
                        Ip: (EHLO estudio.estudio-1.com) (200.58.114.209)


                        body

                        Important Security Notice: Customer Service Alert
                        Dear Customer,

                        Bank of India Online Helpdesk is hereby announcing the New Security Upgrade. We've upgraded our new SSL servers to serve our customers for a better and secure banking service and against any fraudulent activities

                        Due to this recent upgrade, you are requested to verify your Internet Banking Identity by following the reference below:

                        http://bankofindia.com/BANKAWAYRetail?Action=SignOn


                        Thank you for helping us to protecting you.

                        Security Advisor
                        Bank of India Online Helpdesk

                        Copyright © 2009 Bank of India. All rights reserved
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          V
                          Vishal
                          from Pune, Maharashtra
                          Jan 6, 2010
                          Resolved
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                          Resolved

                          Dear Sir / Madam,

                          I was having an overdraft account in a reputed nationalised bank since last 25 years. Last month, to my surprise my account was closed for without any reasons & the balance in my account was transferred to one of my relatives account.

                          On checking with the banks, they incorrectly mention that I have asked to close the accounts, which we never did.

                          The name of this reputed bank is BANK OF INDIA. I have tried to contact our zonal office for some help in the matter but they are not ready to admit their mistakes.

                          Can some one suggest as to what should we do in the matter. We are planning to lodge official complians in various agencies including RBI.

                          Awaiting reply,


                          Thanks & Best Regards

                          Vishal Poddar.
                          [protected]
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            P
                            parmindermca84
                            from Delhi, Delhi
                            Jan 6, 2010
                            Resolved
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                            Resolved

                            Hi,
                            Today I wanted to request for new BSNL STD,PCO connection, agent of BSNL asked me to submit attested copy of your passbook of any bank. I have account in Bank Of India (Branch - Phagwara). I visited the bank with xerox copy of my passbook with me and asked the bank manager to attest this copy (with his signature + bank stamp only). Firstly he was not ready to attest then he asked me, he will attest this but Rs. 50 will be charged from my account. He did it and made entry for the same.

                            I just wanted to know why he has deduct Rs. 50 from my account. There is no rule and policy declared by the bank for the same.

                            Thanks,
                            Parminder Singh
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              P
                              Puran Mal Poria
                              from Ambad, Maharashtra
                              Dec 30, 2009
                              Resolved
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                              Resolved

                              Respected Sir,

                              i have not get the tdi draw plot refund payment aganist form no.055250 & 055251 dated 13.12.06 related tdi city kundli sonipat yet & the agent is not avaibalbe

                              So please tell me the process to get the same amount i have already send a lot of mails to tdi group but no response

                              Note : i have also attached the same reciept which i have to claim

                              pls reply or call me

                              PUran Mal
                              Bank of INdia
                              [protected]
                              Karnal
                              +1 photos
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              i purchansed security tool antivirus with debit card online and viruses were not deleted..was unable to go back on web to cancel/refund without purchasing another..was unable to use any other virus protection because security tool antivirus wouldn't allow access..my informed me bank of india withdrew funds..how do one get in contact to get due refund..
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                                L
                                lodha_chetan
                                from Mumbai, Maharashtra
                                Dec 14, 2009
                                Resolved
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                                Resolved

                                I had deposited a cheque no. 579701 (A/c No. [protected]) of Bank of India, Puruliya Branch (West Bengal) Code 4270 for Rs. 10,000 to my Mumbai SBI A/c No. [protected] on dated 05.12.2009. After three days (08.12.2009), I came to know that my cheque got bounced due to Reason Code 1 (FUNDS INSUFFICIENT), due to which I was suffering a lot of mental and financial pressure. But I had sufficient balance till 08.12.2009. I am also enclosing herewith scan copy of "Cheque Return Memo" and Bounced Cheque for your reference.

                                So any body can help me in this case.

                                Regards,

                                Chetan Kumar Lodha
                                Navi Mumbai, Maharastra
                                Cell No: +91-[protected]
                                +3 photos
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  pravinkumar p shende
                                  from Delhi, Delhi
                                  Nov 13, 2009
                                  Resolved
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                                  SIR I AM A/C HOLDER OF STATE BANK ON INDORE, BR: C.A.ROAD NAGPUR , ON 17TH NOV 2008 I USEDATM OF BANK OF INDIA BR- KADBI CHOWK NAGPUR FOR WITHDRAWL OF CASH AT 18.12 HRS , WHEN I USED THE ATM THE CASH WAS NOT WITHDRAWN & THE MESSAGE RECIEVED WAS THAT TRANSACTION UNABLE TO PROCESS AT 18.14HRS . I AGAIN USED THE ATM , THIS TIME MONEY WAS WITHDRAWN BUT IN MY STATEMENT BOTH TRANSACTIONS REFLECTED (EACH TIME 5000/-) . I LODGED THE COMPLAINT TO MY OWN BRANCH AND TO BANK OF INDIA BY EMAIL AND BY LETTER, BUT TILL DATE i.e., 13TH NOV 2009 NOTHING HAS HAPPENED. PLEASE LET ME KNOW THE GUIDELINE OF RBI AND MY RIGHTS TO GET MY MONEY PLEASE HELP ME.
                                  PRAVINKUMAR P. SHENDE
                                  A/C. NO [protected]
                                  STATE BANK OF INDORE
                                  BR. C.A. ROAD NAGPUR (M.S)
                                  CARD NO.[protected]
                                  ADDRESS- . 128 NAZUL LAY OUT COLONY
                                  BEZONBAGH NAGPUR 440004
                                  MOB. NO [protected],[protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    A
                                    A Customer
                                    from Thiruvananthapuram, Kerala
                                    Nov 7, 2009
                                    Resolved
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                                    I am a share trader. I am trading share through SHAREKHAN Demat A/c & also I am an ICICI Bank account holder. I opened ICICI bank account for transferring funds through net banking. But there are so many hidden charges are taking by ICICI bank. So i decide to start an account with any nationalized bank those who are tie up with Sharekhan.From internet I learn about ur new Star Suraksha account and I decide to start a new account with ur Balaramapuram branch(Kottukal).I visit ur branch on Saturday and told to ur officer about my decision to starting a new account.All the documents & photos was in my hand.I also request him to issue a cancelled spare cheque (not a cheque book) for submitting to Sharekhan for linking my SB account with demat account.But the officer rejected my request. He told me that there is a new circular for issuing cheque,If I need a cheque submit a request after 6 months transaction and they will forward the request to Security Press.After that the Security Press will issue u a Spare cheque Leaf.The branch has no role for issuing cheque or cheque books.With out linking to demat account how can I make transactions ?My transactions are based on share trading. Please try to understand a customer’s need. I don’t want ur 50,000/- insurance or any other facilities. I know some persons are misusing cheque books .There are so many ICICI cheque leaves are in my hand. My father is working as a Senior Manger in Scheduled bank .I also have so many cheque leaves from the above said bank.SO I NEED ONLY ONE CANCELLED CHEQUE LEAF FOR LINKING MY SB ACCOUNT WITH SHAREKHAN’S DEMAT ACCOUNT.PLZ TRY TO UNDERSTAND THE SITUATION.Without linking the SB A/c with Demat A/c there is no use for me.So I came back without opening the account. The dealings with Ur bank hurts me a lot .Hope u do the best for avoiding this type of treatment in future
                                    Thanking u
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      AVANIT MANOHAR AGRAWAL
                                      from Darwha, Maharashtra
                                      Nov 4, 2009
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                                      Sir,
                                      I have gone to ATM at GONDIA branch to takr out cash of 100/- but due to some fault of me, i was unable to receive my cash and it returned back to ATM machine. On 22august2009, i have gone to collect my cash of 100/-. I have complained about this to GONDIA BRANCH and they told to call main brach of MUMBAI but unfortunately, the lines were busy.Sir, please I hope u shall pay attention towards my problem. Its a humble request.
                                      Your's faithfully,
                                      AVANIT MANOHAR AGRAWAL.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Sir,
                                      My A/C NO. IS [protected].
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                                        Mrs. Poonam Rupesh Lad
                                        from Mumbai, Maharashtra
                                        Oct 26, 2009
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                                        I had gone to BOI, Thane branch, where I have my own account. I had made a FD. To collect the FD paper, I had gone on saturday. I reached sharp at 11.50 in afternoon, it was almost the time of closing the section, but at that time the female who gives the FD paper, was not on her seat. So I went to the other female and said, excuse me very politely, but she happened to ignore me like anything as if she was engrossed in her work. So I asked the female sitting besides her. She said go to the opposite side you'll get it. So I went, but still that female was not on her seat.

                                        I went to the head. Told him I need to collect my FD papers, and showed him the receipt. He said wait for sometime. So I waited. after 5 mins.

                                        I thought of going to the home loan dept, since I wanted to apply for home loan. It took me almost around 15 mins.

                                        It was 12.30 till then. When I was done and came down, the female who was suppose to be on her seat during office

                                        hours and give the FD papers was back. I went close to her and showed her my receipt asking her politely for the papers, but in return she back answered so rudely. She said "The timings are over, we are not sitting here for your work". I got so irritated with her ans. that I told her that we were since long time here., but you were not in your place. She again started arguing with me.

                                        So I went to the head who told me to wait for sometime. But he too turned at that moment. As per him we came at 12.15 to ask him and he said that the timing were already over. Now if he new that the timings were over, then why the hell did he tell us to wait??? wasnt he aware of the timings or he is illiterate to understand the timings or if he understands then did he wanted to waste our time???

                                        And on top of that the female who ignored me previously comes and supports him saying that Ii told you that the timings are over.

                                        If I go to complaint, then the manager id out for lunch. That too at 12.30. Where in the lunch hour starts at 1.00. If these people are so punctual, then how come the manager goes for lunch before time??? Are we some kind of fools???? or are we doing a BIG mistake taking an account in BOI??????

                                        If this attitude continues of these employees, soon the government banks will shut down leaving all the BOI employees "JOBLESS". because there are huge no of complaints going into process against BOI. Its not just me or the person who wrote the above letter, but N number o[censored]nsatisfied customers. And remember, today's public is aware of all laws. They keep quite because they dont have much time, but it doesn't mean that they cant do anything..

                                        These rude people, who think that there jobs are secured and normal public cant do anything to them. But that's too wrong.. People have started getting frustrated and reacting. Better save your JOBS guys, Or else very soon you'll have to be JOBLESS.... BE ALERT!!!!!
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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