Bank Of India Complaints & Reviews

By your column I will like to bring the casual approach of bank authorities in which bank fails to refund my money from Disputed ATM transaction at Shastripuram AGRA ATM comes under new Agra office since 27/02/2011 despite moving into consumer court wherein bank fails to give appropriate answers to this problem. Since out of Rs 21000.00 attempted to withdraw from this ATM I was in receipt of Rs 13000.00.
After in lodging my complaint bank had initially paid me Rs 21000.00 and on the next day withdrawing full amount from my A/c Hence I want to know from Bank on which basis they have credited full amount first as this suggest that bank was not sure of its ATM that how much is excess amount was there. Again this ATM was faulty on this particular day as all the cash was received by me was in Rs 100.00 denomination and Rs 500.00 denomination was not there
The concerned bank is totally ignoring all these facts and fails to refund my money of Rs 8000.00 short which shows indifferent attitude of
BANK OF INDIA

SUNIL GUPTA
319 Sec 10 A V COLONY SIKANDRA AGRA
[protected]
[protected]

Dear Sir/Madam,

As per my CIBIL CONSUMER CREDIT INFORMATION REPORT taken on 31.12.2012 it is come to notice my accounts is updated up to 27.05.2011
Hence i request you to update my accounts up to date and also please correct mentioned "s/o of D.UNISHNA VENI" as "s/o of D.KRISHNA VENI".
Thanks you,
Regards
Purushotham s/o of D.Krishnaveni
card no.[protected]
mobile no.[protected]

my name is Suraj Raju Shemade (Uttam nagar Pune) I have Saving account in bank of India (main branch camp branch) i had lost my Bank of India's ATM Card. I filled a request form in bank in August 2012. Bank said it may take 45 days. I did not get it. i visited bank on 13 October 2012, bank said they do not have my request form,it was not updated in computer. Again, I filled another form I asked for reference no. they provided me. its 31st december now & still I did not get it. When I call bank they say it may take 4 days or may also take 01 year to get my card. I also kept 1000Rs balance in my account so that balance should not b d reason for that.
Thank u
Suraj Shemade

Dear Sir/Mam,
I have lost my atm card 2 mths back & i applied in rajendra nagar branch of bank of india 0n 22/10/12 but till today i have not received my new atm card. I have contacted 2-3 times in branch bank & i was told that i will receive in few days.but no result.i m a student & lives out of my hometown & i am facing diifculty in the absence of atm card.kindly look after the matter & do needful as soon as possible.My a/c no.-[protected].

Sincerely,
Shubhra Datta

Dear Sir,

I took education loan in Aug 2009 of amount 2.50 lakhs,

As per the government rule passed recently no interest is to be charged on loans below 4 lakhs for those candidates whose father's annual income is below 4 lakhs. I placed a request regarding the same in Bank i.e Bank of India (Kerkend Branch) from which i took loan in September 2012, but i have not received any positive response from them till date.Instead of providing me waiver they are pressurizing me to pay the Interest at any cost in just 1 month i.e. before 31st December 2012.

Please help me ,please suggest what should i do now.

DEAR

SAME FOR YOU BANK OF INDIA BEFORE LAST YEAR DEDUCT MY 1000/- RS AND DOESN'T RETURN IN MY SAVING A/C LAST 20.09.2011 I AM DEPOSIT 13000/- RS IN MY A/C AND NEXT 2 TWO DAYS 22.09.2011 I AM TRANSACTION MY AMOUNT NOT WITHDROW BUT AMOUNT DEDUCT IN MY ACCOUNT GIVE ME A MASSAGE AND ATM PRINT SLIP SHOW IN MY A/C STATUS BALANCE HASBEEN DEDUCTED NEXT DAY I AM COMPLENT IN A BANK OF INDIA PANCHAYAT BHAVAN FAIZABAD ROAD BABANKI AND MEET TO BRANCH MANAGER AND GIVEN A APPLICATION WITH THE ATM SLIP BANK GIVEN TWO TIME RETURN 6000 + 5500 BUT DOESNT RETURN 1000/- IN MY ACCOUNT I WANT TO THE BANK AFTER SOME TIME MANAGER SAID THAT I AM SENT THE MAIL I DONT KNOW WHERE PLZ WAIT FOR SOME TIME I AM WAITING AFTER SOME TIME I WENT TO BANK SO SAID AGAIN I AM SENT THE MAIL WAIT FOR SOME TIME ITS A TIME TAKING PROCESS I AM WAITING BT ENOUGH I CANT WAIT ENOUGH ITS NOT BANK OF INDIA I CANT TRANSACTION IN YOUR BANK OK.............. I AM WAITING TO THE LAST 7 MONTH




NAME

HARSH RASTOGI
[protected]
A/C [protected]
IFSC CODE BKID0007518

mr radhesyam rekal emply in bank of india sanawad btranch his death 04 . 11 . 20 11 but no benifit his death cliam lum sum amount anukampa niyukti medikal bill and other fesility of bankars emply to family

I have requested my bank (bank of India) to plz issue me the cheque book for my bank account no 9675XXXXXXX1135 but bank just refused to issue chq. Book. And when I ask the reason they didn't answer me instead they told me to withdraw my A/C.

Next day when I ask bank manager about this he didn't answer me correctly and abused me by saying some bad words and told me that "bank is not depend on you, take your money and leave"

From: chamanlal sedha <[protected]@yahoo.com>
To: Headoffice CSD <Headoffice.[protected]@bankofindia.co.in>
Cc: Card Product Department <HeadOffice.[protected]@bankofindia.co.in>
Sent: Tuesday, 16 October 2012 10:30 AM
Subject: Re: Non functioning of BOI STARLINKS International DEBIT CUM ATM VISA CARD No [protected] / [protected] .

REMINDER 5th
Respected Sir / Madam ,
I have not found any thing in TRAILING MAIL,which give me satisfaction of my complaint , as i am badly suffering in other country like WINNIPEG AT CANADA .I request again to do needfull from yours side , what i have to do helplessly here , far away from my country , which have my account .It is the duty of BANK OF INDIA & CARD PRODUCT DEPARTMENT .

From: Headoffice CSD <Headoffice.[protected]@bankofindia.co.in>
To: Card Product Department <HeadOffice.[protected]@bankofindia.co.in>
Cc: "[protected]@yahoo.com" <[protected]@yahoo.com>
Sent: Monday, 15 October 2012 10:29 AM
Subject: FW: Non functioning of BOI STARLINKS International DEBIT CUM ATM VISA CARD No [protected] / [protected] .

CPD-HO
PLEASE SEE THE TRAILING MAIL AND DO THE THE NEEDFUL ACCORDINGLY.

Regards-
HEAD OFFICE
OPERATION EXCELLENCE DEPARTMENT.
From: chamanlal sedha [mailto:[protected]@yahoo.com]
Sent: Friday, October 12, 2012 9:43 AM
Cc: Headoffice CSD; Gokhivare
Subject: Fw: Non functioning of BOI STARLINKS International DEBIT CUM ATM VISA CARD No [protected] / [protected] .

REMINDER 4th


THIS IS NOT EXIT - Cpd Card4u; Navi Mumbai Zonal Office; Information Technolgy Department (Navi Mumbai)
I am unable to contact them.


----- Forwarded Message -----
From: Gokhivare <Gokhivare.[protected]@bankofindia.co.in>
To: "[protected]@gmail.com" <[protected]@gmail.com>
Cc: "[protected]@yahoo.com" <[protected]@yahoo.com>
Sent: Tuesday, 9 October 2012 4:09 PM
Subject: FW: Non functioning of BOI STARLINKS International DEBIT CUM ATM VISA CARD No [protected] / [protected] .
Dear Sir,

Please find trailing mail for follow up of your complaint.


Thanks and Regards,Branch ManagerGokhivare Branch
From: Gokhivare
Sent: Saturday, October 06, 2012 12:21 PM
From: Gokhivare
Sent: Saturday, October 06, 2012 12:21 PM
To: Cpd Card4u; Navi Mumbai Zonal Office; Information Technolgy Department (Navi Mumbai)
Subject: FW: Non functioning of BOI STARLINKS International DEBIT CUM ATM VISA CARD No [protected] / [protected] .


Dear Sir/Madam,

Please find trailing mail wherein the customer is deeply agitated for non response of his mails regarding ATM CARD NO[protected].The matter is serious and needs urgent atention.Please do the needful.

Sujata Tandel
Thanks and Regards,Branch ManagerGokhivare Branch
From: chamanlal sedha [[protected]@yahoo.com]
Sent: Saturday, October 06, 2012 8:01 AM
To: Gokhivare
Cc: chamanlal; [protected]@gmail.com; [protected]@facebook.com
Subject: Fw: Non functioning of BOI STARLINKS International DEBIT CUM ATM VISA CARD No [protected] / [protected] .


The copy of ATM CELL of my complaint , u r not forwaded copy to me , where is u r ATM cell ?, what is there cell no ? & Land Line nos ? there email ID ?, i am here suffering badly for money in WINNIPEG AT CANADA., i will take action on all concern in consumer court , as no one has any responceablity for coustmer of BANK OF INDIA.If your service not render to me as early as possible .All will face the charges in court of Law.
Mr Chamanlal C Sedha .
[protected]@yahoo.com & [protected]@gmail.com

From: Gokhivare <Gokhivare.[protected]@bankofindia.co.in>
To: chamanlal sedha <[protected]@yahoo.com>
Sent: Wednesday, 3 October 2012 10:14 AM
Subject: RE: Non functioning of BOI STARLINKS International DEBIT CUM ATM VISA CARD No [protected] / [protected] .Dear Sir,

we have forwarded this complaint to our atm cell. Please bear with us.
Thanks and Regards,Branch ManagerGokhivare Branch
From: chamanlal sedha [[protected]@yahoo.com]
Sent: Tuesday, October 02, 2012 5:22 AM
To: Gokhivare
Cc: Headoffice CSD
Subject: Fw: Non functioning of BOI STARLINKS International DEBIT CUM ATM VISA CARD No [protected] / [protected] .
REMINDER 2

----- Forwarded Message -----
From: chamanlal sedha <[protected]@yahoo.com>
To: chamanlal <[protected]@yahoo.com>
Cc: [protected]@facebook.com
Sent: Saturday, 22 September 2012 11:15 PM
Subject: Fw: Non functioning of BOI STARLINKS International DEBIT CUM ATM VISA CARD No [protected] / [protected] .

From: chamanlal sedha <[protected]@gmail.com>;
From: chamanlal sedha <[protected]@gmail.com>;
To: <HeadOffice.[protected]@bankofindia.co.in>;
Cc: <[protected]@yahoo.com>;
Subject: Non functioning of BOI STARLINKS International DEBIT CUM ATM VISA CARD No [protected] / [protected] .
Sent: Tue, Sep 18, 2012 2:55:23 AM Dear Sir / Madam ,
My self Mr Chamanlal C Sedha staying at A / 403 Neminath Tower ,Evershine city ,PO: GOKHIVARE , VASAI (EAST) District : THANE , pin code :401208.
Now me at WINNIPEG , CANADA on visit & i am sorry to say that my Pension / saving account above both card not working at ROYAL BANK at Winnipeg.
I am suffering very badly here , after having balance in my account.So please issue instruction early to operate my account here in Winnpeg through my above
card . My cell no is[protected] at Winnipeg .

Hello Sir

My Personal Detail:
Name : Dipak Vaghela, Mo: [protected], Ahmadabad. BOI Saving A/C No:[protected],
Mail Id: [protected]@gmail.com

Br. Address
Bank Of india, Ellish Bridge BR.
Ashram Road Br, Ahmedabad

Sub: Bank Of India ATM card has been not access last since one month.

Before one month i can't access My Bank Of India ATM cum Debit card. I go to my Bank Of india Ellishbridge Ahmadabad Br, I also discuss with BOI Br. concern person they not give me proper solution how to enable or access my ATM card as early. Last since more than one month i was suffer to access my ATM card. Pl. I you received this complain pl. help me ASAP.

sir
i m farrukh mustaqeem and i am a customer of bank of india my account no is [protected]. my complaint is that last[protected] i have transaction from sbi atm but i dont recieve money from machine so i lost 7200 rs.i have been note down many complaint but i dont have any responce........so please resolve my problem

regard
farrukh mustaqeem
mob.[protected]

I have done a NEFT transaction online from Axis Bank to Bank of India
in this transaction i had quoted wrong Account no. of beneficiary and after transaction
informed both the banks
now BOI told me to send email regarding the same
now whenever i call they tell me to re send the same mail...
no response at all.

Here are the mails i sent

NEFT Transaction to wrong A/c No. (NEFT UTR No. : AXISI[protected])
2 messages
Kiran Phadatare <[protected]@gmail.com> Thu, Sep 20, 2012 at 11:47 AM
To: [email]service.[protected]@bankofindia.co.in[/email]
Hello Sir/Madam,
I have made a NEFT Transaction through online AXIS BANK. After 2-3 days,
I identified that the A/c No. provided during the transaction was incorrect.
So, please requesting you to take the necessary action and kindly revert back the
amount to me or the correct beneficiary account.
THe details of the transaction are given below
TRANSACTION DETAILS :-
Payee Name : - Kiran Phadatare
Payee A/c No. :- [protected]
Payee Bank : - Axis Bank
Payee Branch : - Goregaon(East) Branch IFSC : UTIB0000373
Payment Amount : - 12000.00
Payment Date : - 07/09/2012
Payment No. :[protected]
NEFT UTR NO. : - AXISI[protected]
Beneficiary Name : - Sunder Yadav
Beneficiary Bank : - Bank of India
Beneficiary Branch : - AT-KORADIH GANGAPUR DIST- GIRIDIH JHARKHAND IFSC : BKID0004890
Beneficiary A/c No : - [protected] (This is wrong A/c No.)
Beneficiary Correct A/c No. : - [protected]
In case of any issues or more information you can contact me on following :
Mobile : - [protected]
Office Phone :[protected]
E-mail : - [email][protected]@gmail.com[/email]
Thank and regards,
Kiran Phadatare
--
Kiran Phadatare <[protected]@gmail.com> Tue, Sep 25, 2012 at 1:22 PM
To: [email]service.[protected]@bankofindia.co.in[/email]
Hello,Gmail9-/2N8E/1F2T Transaction to wrong A/c No. (NEFT UTR No. : AXISI[protected])

Any update on the following issue.
Please kindly check and revert back.
Thanks and regards
Kiran Phadatare

BANK OF INDIA CUSTOMER ADDRESS IN TIRUNELVELI. DOCMENT NO[protected] THIS COVER CHENNAI TO TIRUNELVELI. BUT YOUR COURIER CHENNAI TO KLANIYAKUMARI COURIER OFFICE SEND. THIS IS WRONG DELIVERY. THEN KANIYAKUMARI TO TIRUNELVELI DONOT REDIRECT BNUT CHENNAI COURIER OFFICE WRONG REDIRECT. WHY IS MISTAKE. VERY POOR SERVICE IN YOUR COURIER OFFICE. 29.8.12 BANK OF INDIA CUSTOMER ADDRESS COVER 10 NOS TILL THE DATE IS NOT DELIVERY SO PLEASE IMMEDIATELY ACTION.

To,
The Manager
Bank of India,
Civil Lines,
Bulandshahr

Subject - Regarding the Gross misbehaviour of Mr. Ramesh Chand Rathi (Employee), Bank of India, Bulandshahr.

Sir,
I, myself and my family members are the coustomer of your esteemed bank for the last 34 years. At present appox. Rs. are diposited in saving and F.Ds with your bank.

In...

dear team,

on 24 of july 2012 i went to withdraw rupees 1000 from sbi located hatwah market,for 5 min it showing transaction denied.i could not withdraw my money but after 5 min it shows 10000 rupees debited from my account.
i have complaning bank of india but they dont refund my money
after 1 month but my money is not refund

thankyou
Name- kumari rupa
account no-[protected]
card no-[protected]
dt of txn[protected]
txn amount-100000
claim amount-100000
txn no-295547
thanx and regards

I, Susnigdha Banerjee am a account holder of Bank of India, Andal Branch, Dist - Burdwan, Pin- 713321, West Bengal. My Savings Bank Account No. is [protected]. On 23rd of April 2012 I was withdrawn an amount of Rs. 15000/- from ATM of Bank of India which is located at Burnpur, Dist- Burdwan, West Bengal, Pin- 713325. But when I checked account statement of that day (23/04/2012) I noticed that Bank Debits the amount of Rs. 15000/- twice time against the transaction No. "CWDR//209155/CBU9001" dated on 23/04/2012 and "CWDR//209157/CBU9001" dated on 23/04/2012. both transaction are shown the withdrawn amount Rs. 15000/- each. According to the Bank of India- Bank Norms maximum withdrawn limit is Rs. 15000/- per day. I visited the Branch and tell them the matter they give me form for applying to get back my excessive amount of Rs. 15000/-. I applied against the both transaction and bank replied me the both transaction were successful. It not possible to with drawn an amount of Rs 30000/- from Bank of India's ATM in a same day, but in my case bank deducted the amount of Rs. 30000/- from from account No. [protected].
please take your necessary action on Bank Of India- Andal Branch against my complain.

Please don't open an Account at Bank of India, especially the Nehru Place Branch. Their service
is the worst. They are so shamless that even after mailing tem 10 times, they don't deem
it necessary to acknowledge even one of them. My mother mailed them umpteen number of times
to de-activate mobile banking on her number. She had applied for Internet Banking and the working at BOI Nehru Place
activated mobile banking on her number. The system is so corrupt that even the intervention of the Banking Ombudsman did not
resolve her simple problem. The Ombudsman also started ignoring her mails and when she mailed her plight to RBI, even they
didn't bother to answer back.

Governemnt and Governemnt Banks both are a stigma on this nation. I would have terminated all my family accounts
at BOI long time back but unfortunately this stupid bank is closest to my house.

Even their Internet Banking Wing called Star Connect is also run by a bunch of illiterates who do not care to answer back.
I mailed them to de-activate Internet Banking for me 12 times and they didn't respond to any of my mails. I had sent them
a SIGNED APPLICATION PDF requesting them to terminate my internet banking account.

BOI is only good at passing the buck. Star Connect will ask you to contact the branch for every damn issue.
Then why in blazes are tehy beibg paid to just warm their seats at the Star Connect Department if they don't have any powers.
The branch is a SPECIMEN in every sense of the word. The dumb employees working there can't even write simple english and
reply to a mail. All they do is harass their customers and make you feel insignificant.

This compalint should serve as a caveat for all those who are contemplating opening of an SB Account at BOI and
especially at their Nehru Place Branch (worst and most shamelss branch). They have made life hell for me and my mother
and I have to stick to this stupid bank just because it is nearest to my house.

BEWARE OF BOI.

Sambodh

We have S/B account No [protected] at Vadodra Main Branch, I was Deposited my cheque of post master,Godhra, Deposited Dt. 14/07/2012 atGodhra branch now bank is CBS branch so bankwill cleare my cheque at par, But bank take charge of Rs 15/- which unothorised charges

Dear all,


Don't try to withdraw money from Bank of india ATM located with in the Bangalore international airport terminal, the ATM is loaded with wrong denominations of 100 rs between 500 rs denomination, as the soul less machine will disburse the number of notes, than exact denominations, already they fooled many of the people, however this wrong act will be done by a Third party ,who fill the ATM with money, so bank need to look into the matter, solve this issue as it affects, their credibility.

suman
[protected]

I have a savings bank account and a prepaid mastercard debit card from bank of india.
On 4th june I made payment to an online merchant through my debit card using payment gateway of www.Moneybookers.Com.
For some reason the merchant couldn't process my order so they refunded my money(it is $131.80) to my moneybookers account on 8th june. Immediately moneybookers transferred the money to my mastercard(no.: [protected]) as I've been sent confirmation emails from both merchant and moneybookers.
9 days gone, but I've not received the money on my account yet!
I've contacted moneybookers several times and they're telling me each time that they have already processed the transaction through mastercard and suggesting me to contact my bank because they(moneybookers) can't do anything now and it's on bank's hand now.
Now, I wanna inform that also I tried to contact bank of india, I called their customer care number and was advised to contact via email addresses.
Then I sent emails for solution to their five different email addresses those are: boi.[protected]@bankofindia.Co.In, headoffice.[protected]@bankofindia.Co.In, boi.[protected]@bankofindia.Co.In, headoffice.[protected]@bankofindia.Co.In and my branch email address maldatown.[protected]@bankofindia.Co.In from my email address mamun.[protected]@gmail.Com. But surprisingly none is available or interested to solve my matter. I've got not a single response since one week!!!
so I request here to take urgent action so that the money be credited and appeared on my account soon.
My complaints are two now-
1. Against bank of india as my money not credited to account.
2. Against bank of india again as they are not interested to solve my problem and not replying me to emails sent to them.

Here are all details regarding the issue-
*my name as on bank passbook- MD MAMUN AKHTER
*a/C no.- [protected]
*bank of india branch name: malda town main branch, ifsc code: bkid0004320
*mastercard debit card no.- [protected], valid till dec'16
*date of processed refund from payment gateway: 8th june 2012
*payment gateway: www.Moneybookers.Com (my registered account on there is mamun.[protected]@yahoo.Com)
*amount: $131.80
I have enclosed screenshot of the email sent from moneybookers confirming process of refunded money forward to account.