Bank Of India Complaints & Reviews

Dear Bank Of India Team,
With due respect I would like to state or lodge a complain to you for one of your employee who did an extended misbehaviour to me as a customer and with one of my family member were present with me today on 18th July Saturday. This happened in Kolkata Rajarhat Bank Of India Branch ( IFSC- BKID0004382 ).

Today I wanted to withdraw Rs.10000/- from my account but a lady cashier (Only one cashier were present there who is a bit aged lady name is not known to me) present on the desk said that the Photo is mismatched with the account, However one kid can understand that the photo sticked in the passbook and me are the same entity and although I was in urgent need of money but she rejected & asked me to submit Aadhar card, Pan Card, Voter Card and Photo once again with KYC form.Let me tell you sir already my Aadhar card is attached with my bank account which I even did just a week ago from them only.

When my family member asked on behalf of me that where the photo is getting mismatched when the person and photo are the same, then she said in a harsh way that "I am not bound to say how I find the mismatched and how do I check ". Is this the way a banking person speaks like.

My family member just asked me that if this is the difficulty then we may not continue the account then lady cashier entered into our discussion and said ok! take a closing form and submit I would close your account immediately as like she would take decision on behalf of the customer and we are burden to them, It's like she would like to salary not serving people means less customer less work.

She was also asking me to not to be loud as like it is not my money and I can't say anything. I as a customer if facing the problem I must speak and protest against the worng. it is my right one can't not stop me to protest.

Let me state here that even called my family member "changes" this is a term in Bengali which means loafer.
Have I opened account to be accused like this ?

my question is to you sir if I deposit money today would you not you accept ?
then why so much difficulty in withdrawal ? and even let that withdrawal not happened but what is the behaviour that as that lady cashier did to me and my family member ?
No basic value and ethicates are shown.
Please take the step immediately otherwise I will have to visit right authority and I would do so by my promise and if I do not see any steps I would take this to all my social sites, Consumer forum and to the banking ombudsmen. I want a sorry from her.

Thanks & Regards
Nasrina Khatun

I have my account in their bank. On 13th of july i made one imps transaction, and reciever did not recieve the amount. I too did not get my money back in my account. I dropped a mail on boi. [protected]@bankofindia.co.in, but did not recieve any response. One number for imps was given to me, but nobody picks call over there.

My account number : [protected]
Name : jasmine chawla

Imps ref number is : ib/[protected]
Amount : 2000
Dated : 13th july 2020

Reciever name : ankit manocha

Hi,

I've applied for moratorium for the months of july and aug. But amount was debited inspite of insufficient balance and my account is defaulted due to this with zero balance. This is going to affect my credit score too. Why did this happen. I've received moratorium confirmation for my loan reschedule too. Very disappointing.

Refund of the amount and removal of default in account would be very helpful for future tenures.

Thanks in advance.

The app is not connecting to the server hence i'm not able to carry out any transactions or even login to the app

My online transaction on Shein had failed on 30th June and i raised a complaint as it was a POS failure the customer care said.
I have the ref. no. but i haven't received any updates from the bank's end yet.
Earlier i was told by customer care that the amount will be credited within 7 days of raising complaint and it is already over 7 days.
Help me out immediately please.
Ref. No.: POS[protected]

I have returned my cover for realme 6 and refund was initiated on 14th June and now it is 5 July I have been not got my money (97) yet in my account.

Hello, a refund from amazon.in of Rs.944 is not reflecting in my account .It was expected to reflect today[protected] . I am providing the refund reference number- 74766510182025978015224.

A/C -[protected]
Name- AKASH SINGHA
Branch IFSC- BKID0005140

Maine kal 10000rs bank of india se phone pe apps dwara transfer axis bank ltd me kiya mere account bank of india se 10000rs debit ho gaya but avi tak receiver bank axis bank ltd me amount credit nhi hua hai aur bank of india se transaction successful ho gya hai my bank of india account number is [protected]

I am ordered some material to jiomart.com on 21.06.2020 but amount debited to my account for rs 542.20.

When i am contact to jio mart they mail me hi vinay, since there was an authorization failure while checking out the payment gateway, there are chances we did not receive the payment. We request you to get in touch with your bank. Regards, team jiomart

Transaction details

Account title vinay sharad kavade
Account number
[protected]
Transaction date
June 21, 2020
Transaction amount
Inr 542.20
Transaction type
Debit
Transaction description
Bupi/[protected]/[protected]:52:18/up

My transaction via phonepe and amount deducted from my account but not credited another account and phonepe show the transaction status is successfully but merchants account not credited amount
My account details are following
My account No. [protected]
IFSC Code BKID0000640
Transactions id
P2006081820196395051798
UTR No.[protected]
Amount of Rs 2800/-
Date 08 June 2020

I had gone
To with draw 10000
Money from indian overseas bank atm on 17 th june but without getting atm from atm machine i had received money. And debited from my account
But till date my amount is not credited
My account no is [protected]
Nellore branch achari street nellore

One your account holder ask for money details mentioned A/C Holder: Industrial Consultancy Services
A/C No- [protected]
IFSC: BKID0005032 but by mistake this is fake account holder now i need my money refund

Boi - rs 6773.00 debited (Clearing) xx in your a/c[protected] on to clg. Avl bal rs 1000.00

Please let me know why amount got debited after credited in account

I paid sandeep parande rs.2000 on 2nd may 2020 by using phonepe. Transaction showing successful but parande has not received payment. Details of transaction is as follows,

Paid to: sandeep parande
Phone pay no: [protected]
Utr:[protected]
Date:2nd may 2020
Phonepe transaction id:p2005021015460942699317

Amazon has given me bank reference no. which meansthats a proof it is the central bank of india fault from there side..whenever amazon refunds my money they always delay my amount..its such an harrasment..complaining again n again with no help

I have placed an order of b natural mixed fruit juice 1l (Pack of 2) quantity of 6 on 01.06.2020, amount of rs.1008/- with amazon.in
Due to some reason i have cancelled the order on the same day ie on 01.06.2020. I have received a confirmation mail of cancellation order no.[protected]).
There after on 06.06.2020, i have received a mail from amazon.in with the refund reference no.#169809, confirming that the refund of rs.1008/- has been successfully processed on 01.06.2020 and the amount should reflect in the account now.
I regret to say that, so far the amount of rs 1008/- is not credited in my account.
Please do the needful as early as possible.

I attempted to withdraw rs 4500 from the atm using my boi debit card on 28th may, but the money got deducted from my savings account and the atm machine didn't dispense any money. I have lodged a written complaint with bank of india on 28th may and it is now two weeks (14 days) since then and the lost money has not been refunded to me. I have contacted the bank and they also sent an email to ho. [protected]@bankofindia.co.in, but no action taken by the atm cell. I daily make calls to the boi helpline number, but of no use.
The reference number which the bank provided to me is 280520data67126. Kindly take suitable action as it is high time and my hard earned money has been lost due to the bank's fault.

Paytm se recharge nahi hua but a/c bilance cut gaye

I am trying to create upi id in bhim boi upi app, it will say always bank server not respond. My number register with account but i am unable to create upi.
This is very redeculas. Plz try to solve this problem

I don't intrested in this policy. I have also purchased any other policies. Plz credit my 330 rs in my account, and next time don't renewal any policy. I[censored] have not do this i have close boi account.