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Bank Of India Complaints & Reviews

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Updated: Apr 3, 2026
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A
anithavel
Jul 21, 2020
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On 10th July 2020 I recharged RS269 through phonepe but recharge is failed and amount was debited my account.
on 15th July 2020 phonepe refund the amount to my debit card. but that amount didn't credit to my account
Bank Of India customer support has been notified about the posted complaint.
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    S
    srbilay
    Jul 21, 2020
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    Amazon issued refund of rs.2275.00.
    On 11/07/2020; in favour of sadashiv r bilay, sav a/c no. [protected].
    Refund reference no. Hsbcn [protected].
    Yet, it has been not credited to above mentioned account. Kindly scrutinize
    Matter at your end.
    Bank Of India customer support has been notified about the posted complaint.
    Details of my sav. AC ..
    Name.. Supriya Sadashiv Bilay
    Sadashiv Ramchandra Bilay
    Branch .. Achara
    Ac no. [protected]
    IFSC Code ..BKID0001472 OM
    .
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      Y
      You And Online
      Jul 18, 2020
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      Address: Kolkata Rajarhat

      Dear Bank Of India Team,
      With due respect I would like to state or lodge a complain to you for one of your employee who did an extended misbehaviour to me as a customer and with one of my family member were present with me today on 18th July Saturday. This happened in Kolkata Rajarhat Bank Of India Branch ( IFSC- BKID0004382 ).

      Today I wanted to withdraw Rs.10000/- from my account but a lady cashier (Only one cashier were present there who is a bit aged lady name is not known to me) present on the desk said that the Photo is mismatched with the account, However one kid can understand that the photo sticked in the passbook and me are the same entity and although I was in urgent need of money but she rejected & asked me to submit Aadhar card, Pan Card, Voter Card and Photo once again with KYC form.Let me tell you sir already my Aadhar card is attached with my bank account which I even did just a week ago from them only.

      When my family member asked on behalf of me that where the photo is getting mismatched when the person and photo are the same, then she said in a harsh way that "I am not bound to say how I find the mismatched and how do I check ". Is this the way a banking person speaks like.

      My family member just asked me that if this is the difficulty then we may not continue the account then lady cashier entered into our discussion and said ok! take a closing form and submit I would close your account immediately as like she would take decision on behalf of the customer and we are burden to them, It's like she would like to salary not serving people means less customer less work.

      She was also asking me to not to be loud as like it is not my money and I can't say anything. I as a customer if facing the problem I must speak and protest against the worng. it is my right one can't not stop me to protest.

      Let me state here that even called my family member "changes" this is a term in Bengali which means loafer.
      Have I opened account to be accused like this ?

      my question is to you sir if I deposit money today would you not you accept ?
      then why so much difficulty in withdrawal ? and even let that withdrawal not happened but what is the behaviour that as that lady cashier did to me and my family member ?
      No basic value and ethicates are shown.
      Please take the step immediately otherwise I will have to visit right authority and I would do so by my promise and if I do not see any steps I would take this to all my social sites, Consumer forum and to the banking ombudsmen. I want a sorry from her.

      Thanks & Regards
      Nasrina Khatun
      Bank Of India customer support has been notified about the posted complaint.
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        J
        Jas10
        from Noida, Uttar Pradesh
        Jul 14, 2020
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        Address: Janak Puri

        I have my account in their bank. On 13th of july i made one imps transaction, and reciever did not recieve the amount. I too did not get my money back in my account. I dropped a mail on boi. [protected]@bankofindia.co.in, but did not recieve any response. One number for imps was given to me, but nobody picks call over there.

        My account number : [protected]
        Name : jasmine chawla

        Imps ref number is : ib/[protected]
        Amount : 2000
        Dated : 13th july 2020

        Reciever name : ankit manocha
        Bank Of India customer support has been notified about the posted complaint.
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          A
          Aaswin
          Jul 13, 2020
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          Hi,

          I've applied for moratorium for the months of july and aug. But amount was debited inspite of insufficient balance and my account is defaulted due to this with zero balance. This is going to affect my credit score too. Why did this happen. I've received moratorium confirmation for my loan reschedule too. Very disappointing.

          Refund of the amount and removal of default in account would be very helpful for future tenures.

          Thanks in advance.
          Bank Of India customer support has been notified about the posted complaint.
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            A
            Angeln15
            Jul 10, 2020
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            The app is not connecting to the server hence i'm not able to carry out any transactions or even login to the app
            Bank Of India customer support has been notified about the posted complaint.
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              A
              adamrita123
              from Burla, Odisha
              Jul 7, 2020
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              My online transaction on Shein had failed on 30th June and i raised a complaint as it was a POS failure the customer care said.
              I have the ref. no. but i haven't received any updates from the bank's end yet.
              Earlier i was told by customer care that the amount will be credited within 7 days of raising complaint and it is already over 7 days.
              Help me out immediately please.
              Ref. No.: POS[protected]
              Bank Of India customer support has been notified about the posted complaint.
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                R
                Raj_000
                Jul 5, 2020
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                Address: Halvad,gujarat

                I have returned my cover for realme 6 and refund was initiated on 14th June and now it is 5 July I have been not got my money (97) yet in my account.
                Bank Of India customer support has been notified about the posted complaint.
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                  A
                  AkashSingha
                  Jul 5, 2020
                  Resolved
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                  Resolved

                  Hello, a refund from amazon.in of Rs.944 is not reflecting in my account .It was expected to reflect today[protected] . I am providing the refund reference number- 74766510182025978015224.

                  A/C -[protected]
                  Name- AKASH SINGHA
                  Branch IFSC- BKID0005140
                  Jul 6, 2020
                  Complaint marked as Resolved 
                  Bank Of India customer support has been notified about the posted complaint.
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                    M
                    MD ILYAS AHMAD
                    Jul 1, 2020
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                    Resolved

                    Address: Bari Dargah

                    Maine kal 10000rs bank of india se phone pe apps dwara transfer axis bank ltd me kiya mere account bank of india se 10000rs debit ho gaya but avi tak receiver bank axis bank ltd me amount credit nhi hua hai aur bank of india se transaction successful ho gya hai my bank of india account number is [protected]
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Bank Of India customer support has been notified about the posted complaint.
                    Jul 01, 2020
                    Updated by MD ILYAS AHMAD
                    Maine kal 30/06/2020at the time 1.48pm UPI se 10000rs bank of india se Axis Bank Ltd me transfer kiya tha but Avi tak receiver bank Ko amount received nhi hua h
                    Please do something as soon as possible

                    Hi, regret the inconvenience caused. We request you to liaise up with the remitting bank for further assistance in the referred matter. Regards, Team Axis Bank.
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                      K
                      KavadeVinay
                      Jul 1, 2020
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                      Address: 543, MHB Colony Satpur Nashik -422012

                      I am ordered some material to jiomart.com on 21.06.2020 but amount debited to my account for rs 542.20.

                      When i am contact to jio mart they mail me hi vinay, since there was an authorization failure while checking out the payment gateway, there are chances we did not receive the payment. We request you to get in touch with your bank. Regards, team jiomart

                      Transaction details

                      Account title vinay sharad kavade
                      Account number
                      [protected]
                      Transaction date
                      June 21, 2020
                      Transaction amount
                      Inr 542.20
                      Transaction type
                      Debit
                      Transaction description
                      Bupi/[protected]/[protected]:52:18/up
                      Bank Of India customer support has been notified about the posted complaint.
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                        K
                        Kishorlokhande
                        Jun 29, 2020
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                        My transaction via phonepe and amount deducted from my account but not credited another account and phonepe show the transaction status is successfully but merchants account not credited amount
                        My account details are following
                        My account No. [protected]
                        IFSC Code BKID0000640
                        Transactions id
                        P2006081820196395051798
                        UTR No.[protected]
                        Amount of Rs 2800/-
                        Date 08 June 2020
                        Bank Of India customer support has been notified about the posted complaint.
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                          V
                          vsd prasad
                          Jun 27, 2020
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                          Address: Plot no 9 m. P. Nagar Manumasidd inagar nellore.. 524001

                          I had gone
                          To with draw 10000
                          Money from indian overseas bank atm on 17 th june but without getting atm from atm machine i had received money. And debited from my account
                          But till date my amount is not credited
                          My account no is [protected]
                          Nellore branch achari street nellore
                          Bank Of India customer support has been notified about the posted complaint.
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                            C
                            Chandrasmita Sharma
                            from Raha, Assam
                            Jun 25, 2020
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                            Address: Hatigaon Visit: ICS, Above GRNC Medishop, Sijubari Road, Hatigaon Chariali

                            One your account holder ask for money details mentioned A/C Holder: Industrial Consultancy Services
                            A/C No- [protected]
                            IFSC: BKID0005032 but by mistake this is fake account holder now i need my money refund
                            Bank Of India customer support has been notified about the posted complaint.
                            Jun 25, 2020
                            Updated by Chandrasmita Sharma
                            I need refund from this mentioned account A/C Holder: Industrial Consultancy Services
                            A/C No- [protected]
                            IFSC: BKID0005032

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                              L
                              Learn Something New Today
                              from Hyderabad, Telangana
                              Jun 24, 2020
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                              Boi - rs 6773.00 debited (Clearing) xx in your a/c[protected] on to clg. Avl bal rs 1000.00

                              Please let me know why amount got debited after credited in account
                              Bank Of India customer support has been notified about the posted complaint.
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                                K
                                kuldeep kishan shinde
                                Jun 23, 2020
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                                Resolved

                                Address: Subhash chowk, Latur

                                I paid sandeep parande rs.2000 on 2nd may 2020 by using phonepe. Transaction showing successful but parande has not received payment. Details of transaction is as follows,

                                Paid to: sandeep parande
                                Phone pay no: [protected]
                                Utr:[protected]
                                Date:2nd may 2020
                                Phonepe transaction id:p2005021015460942699317
                                Jun 23, 2020
                                Complaint marked as Resolved 
                                Sorry posted by mistake. I was looking for bank complaint portal
                                Bank Of India customer support has been notified about the posted complaint.
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                                  M
                                  Mandira Dahal
                                  Jun 19, 2020
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                                  Address: Rhenock bazar, Central bank of india,branch Rhenock;east sikkim

                                  Amazon has given me bank reference no. which meansthats a proof it is the central bank of india fault from there side..whenever amazon refunds my money they always delay my amount..its such an harrasment..complaining again n again with no help
                                  Bank Of India customer support has been notified about the posted complaint.
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                                    J
                                    Jaya G.Papnoi
                                    Jun 19, 2020
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                                    I have placed an order of b natural mixed fruit juice 1l (Pack of 2) quantity of 6 on 01.06.2020, amount of rs.1008/- with amazon.in
                                    Due to some reason i have cancelled the order on the same day ie on 01.06.2020. I have received a confirmation mail of cancellation order no.[protected]).
                                    There after on 06.06.2020, i have received a mail from amazon.in with the refund reference no.#169809, confirming that the refund of rs.1008/- has been successfully processed on 01.06.2020 and the amount should reflect in the account now.
                                    I regret to say that, so far the amount of rs 1008/- is not credited in my account.
                                    Please do the needful as early as possible.
                                    Bank Of India customer support has been notified about the posted complaint.
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                                      D
                                      Densh
                                      from Delhi, Delhi
                                      Jun 11, 2020
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                                      I attempted to withdraw rs 4500 from the atm using my boi debit card on 28th may, but the money got deducted from my savings account and the atm machine didn't dispense any money. I have lodged a written complaint with bank of india on 28th may and it is now two weeks (14 days) since then and the lost money has not been refunded to me. I have contacted the bank and they also sent an email to ho. [protected]@bankofindia.co.in, but no action taken by the atm cell. I daily make calls to the boi helpline number, but of no use.
                                      The reference number which the bank provided to me is 280520data67126. Kindly take suitable action as it is high time and my hard earned money has been lost due to the bank's fault.
                                      Bank Of India customer support has been notified about the posted complaint.
                                      What is the current status Sir? Today morning I checked up my complaint and found that someone by the name of Rahul Sharma claiming to be from Bank of India asked my registered mobile number. Unsuspecting, I provided my registered mobile number. Please check who is he and whether my number has gone into the wrong hands. I have not got any refund till now and the loss is uncompensated.
                                      My money has not been refunded even now. No action taken by the concerned. Very much disappointed.
                                      Rahul Sharma called me from the number [protected] and asked for my registered mobile number. I gave him my number and he sent me a typical UPI id using the number [protected]. He then asked me to message the ID on [protected]. This linked my bank acct with an Andhra bank acct as per what he told me. Kindly verify whether it is genuine or fraud.
                                      People can post their grievances on this forum. But even here, fraudsters are lurking around to trap unaware people and deprive them of their money. Very bad and pathetic.
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                                        S
                                        Suraj Kd Bhay
                                        Jun 10, 2020
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                                        Address: Newalal chowk

                                        Paytm se recharge nahi hua but a/c bilance cut gaye
                                        Bank Of India customer support has been notified about the posted complaint.
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