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Bank Of India Complaints & Reviews

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Updated: Feb 26, 2025
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pratik742002
from Pune, Maharashtra
Jul 28, 2018
Resolved
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Address: Kolhapur, Maharashtra, 416205

Dear sir/ma'am,
I was doing an online transaction and its information are :
Refund date : 26/07/2018
Amount sent date :18/07/2018
Refund amount : 6299/-
Transaction no :#75260828201021505518161
Account number : [protected]
Phone number :[protected]
The problem is that the refund is not send in my account.

Sir almost ten days has passed since this incident and i haven't got the refund yet.
Feb 5, 2020
Complaint marked as Resolved 
Bank Of India customer support has been notified about the posted complaint.
Kindly inform you that my name Reshav jaiswal and my account number is [protected] i have user id and password but star token apps not accepting my user id, so please solve my problem
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    pandurang9724
    from Mumbai, Maharashtra
    Jul 28, 2018
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    Address: Kolhapur, Maharashtra, 416205

    Dear sir/ma'am,
    I was doing an online transaction and its information are :
    Amount refund date: 18/07/2018
    Transaction date : 26/07/2018
    Transaction amount : 6, 299/-
    Transaction no :#75260828201021505518161
    Account number : [protected]
    Phone no: [protected]
    The problem is that the refund amount not sent in my account, but the transaction number sent.

    Sir almost ten days has passed since this incident and i haven't got the refund yet.
    Bank Of India customer support has been notified about the posted complaint.
    Jul 28, 2018
    Updated by pandurang9724
    Dear sir/ma'am,
    I was doing an online transaction and its information are :
    Amount refund date: 18/07/2018
    Transaction date : 26/07/2018
    Transaction amount : 6, 299/-
    Transaction no :#75260828201021505518161
    Account number : [protected]
    Phone no: [protected]
    The problem is that the refund amount not sent in my account, but the transaction number sent.

    Sir almost ten days has passed since this incident and i haven't got the refund yet.
    Adhar atm se transaction decline hua but amount refund nhi hua
    Date=02/07/2018
    Name=Rahana Khatoon
    Account number=[protected]
    Ifsc code=BKID0004663
    customer id=[protected]
    Amount=3000
    Sir please solve imediately
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      Provat Roy Karmakar
      from Bahula, West Bengal
      Jul 27, 2018
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      Address: Dakshin Dinajpur, West Bengal, 733101

      Transaction details:
      Id: p1807161558073445831275
      Date of transaction : 16: 07 :2018
      Bank of india has confirmed that rs.16843.46 has been credited back to your account. The refunded amount will get reflected on 25/jul/2018.

      Please contact your bank with this reference number if the amount has not been credited to your account. Bank reference number (Arn) = 75503728198021437189937

      But refund ammount not credited to my bank account.
      Jul 30, 2018
      Complaint marked as Resolved 
      Money sucessfully deposited to my account after 14days.
      Bank Of India customer support has been notified about the posted complaint.
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        ک
        کتو کومار
        from Lalganj, Bihar
        Jul 25, 2018
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        Address: Ranchi, Jharkhand, 864005

        Amazon.in provide money refund references no. 024892 and transaction id.- 2s3g0r5qt6n of rupees 719 for return of order and
        He was already refund initiated on dated 17.07.2018 but it not credited into my bank a. C
        Then i have contacted the amazon.in for my refund he provide said reference no. And transaction id and say plz contact your bank for refund.
        I was contacted by bank, bank of india but he not response.
        Plz help to solve my problem.
        Barun kumar
        [protected]
        Bank Of India customer support has been notified about the posted complaint.
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          H
          hurricane7
          from Mumbai, Maharashtra
          Jul 25, 2018
          Resolved
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          Resolved

          Address: Allahabad, Uttar Pradesh, 211015

          Dear dheeraj,

          Thank you for contacting phonepe!

          With regard to your refund related query, as per ticket no.:17889805, we would like to inform you that the refund of inr 663.02 for this transaction:p1807032357430263545833 is successfully credited to your card.

          The arn number for your reference 74056638198819711728766. Request you to check your latest bank statement to confirm credit of the refund amount.

          Please note: if you received any promotional campaign amount (Cashback) on failed payments, the cashback amount will be deducted from the refund amount. Cashbacks are applicable only on successful payments.

          Hope this helps. Please feel free to contact us if you need further clarification.

          Sincerely,
          Phonepe support
          Jul 26, 2018
          Complaint marked as Resolved 
          i dont understand why they dont take action before seeing complaint here...jabtak kisike khilaf legal action na lo tab tak sunte he nhi hi proved...
          Bank Of India customer support has been notified about the posted complaint.
          Jul 26, 2018
          Updated by hurricane7
          thank you comsumer complaint forum . huge respect for you.
          I have given my ARN number to the bank to check the refund status of a particular amount given by a onlinr shopping site but still now no response.
          Bank ARN no[protected]
          Refund Amount- 574 only
          Many acc no- [protected]
          Name of the acc- Debopriyo Saha
          Savings acc.
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            S
            sanghasmita kar
            from Bhubaneshwar, Odisha
            Jul 24, 2018
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            Address: Khordha, Odisha, 751016

            Dear Sir/Madam,

            I am an account holder bearing account no:[protected]. I have paid Utility Bill Rs.1528/- on Dated: 31/05/2018 through my debit card. The said amount debited from my account. After 15 days when I get my next utility Bill came to know that the amount didn't paid. I have visited to the Electricity office the stated me didn't received my payment and suggested me to rush to bank. I have visited the bank. The banker told me the amount will be auto credited to my account. After waiting of 15 days when I went to bank the another banker told me I have to submit a refund request form. I have done the same. (Ref no: 300618DATA6581). And get a promise I will get my money within 15 days. I have lodged the said complain on 30.06.2018, till I didn't received my money.

            Please do the needful ASAP.

            Waiting for a positive response.

            Thanking You
            Kind Regards
            Sanghasmita kar
            Mob:[protected]
            Bank Of India customer support has been notified about the posted complaint.
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              Kundan karan
              from Bhopal, Madhya Pradesh
              Jul 23, 2018
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              Account no - i want to inform that my account deducted the amount of rs 466.8 for shoping in paytm on dated 13.07.2018. Which amount refund by paytm on date 13.07.2018 but the amount not showing in my account. Refund amount ref no are 75503728195021359677813. Please cheak whats problem in my account and credited the amount in my account as soon as possible. Thanks...
              Bank Of India customer support has been notified about the posted complaint.
              Jul 23, 2018
              Updated by Kundan karan
              Account no -[protected] -I want to inform that my account deducted the amount of Rs 466.8 for shoping in Paytm on dated 13.07 .2018.which amount refund by paytm on date 13.07.2018 but the amount not showing in my account. Refund amount ref no are 75503728195021359677813.please cheak whats problem in my account and credited the amount in my account as soon as possible. Thanks...
              Amazon refund reference no 093435 not aded refund monny my account i am pay mastar debit card thorue 0551 plz. Help me.

              refund credit issue - Comment #3165742 - Image #0
              Online banking login site not working.
              My online banking id us[protected]
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                Aman0786
                from Lucknow, Uttar Pradesh
                Jul 23, 2018
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                Address: Shahjahanpur, Uttar Pradesh, 242001
                Website: Google

                Hello sir, i am 78yrs old and disabled, i have went to bank for several times my atm card no ([protected]) was expired in may 2018. My account no ([protected]) in bank of india shahjahanpur (U. P). I was told it will regenerated in 15 days but after 2 months it is still not regenerated. I was not given any satisfactory answer by staff by telling me to contact customer care. Plz help me with this issue.
                Bank Of India customer support has been notified about the posted complaint.
                I have returned a dress in amazone and they send my money in refund but in doest reached in my bank account.
                Please send my money as soon as. Its a refund problem.

                my atm card not generated since 2 months - Comment #3163903 - Image #0
                Sohini Seal's reply, Jul 20, 2018
                Send my money in my account
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                  Ajmat Ali Khan
                  from Coimbatore, Tamil Nadu
                  Jul 23, 2018
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                  Address: Jajpur, Odisha, 755001

                  My account no. [protected]
                  I want to inform that my account deducted the amount of rs 874.10 for shoping in amazon on dated 23.06.8018. Which amount refund by amazon on date 08.07.2018 but the amount not showing in my account. Refund amount ref no-75260828190021254092189. Please cheak whats problem in my account and credited the amount in my account as soon as possible. Thanks.
                  Bank Of India customer support has been notified about the posted complaint.
                  Pl ref to DFM SCRLy. Nanded L. No. APN/NED/0337 of 15.05.2018. As per revised PPO in my favor already issued by [censored]AO Secunderabad on 07.05.1912, @ Rs. 6010/- from 01.06.2010, as per 7th CPC fixation the same has been revised from the moth of June 2018. However, the arrears of the above still to be received by me, the same not done so far.
                  Devkaran Bundela's reply, Jul 18, 2018
                  So requested to have a look in to the matter to please pass my arrears of Pension for the period from June 2010 to June 2018 for 96 months as per my revised PPO issued by F&CAO S C Rly. Secunderabad. under reference APN/NED/0337 of 17.05.2012.
                  Thanks a lot.
                  Devkaran Bundela's reply, Jul 18, 2018
                  as above please.
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                    V
                    Vikraman Nair
                    from Alwaye, Kerala
                    Jul 23, 2018
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                    I am m. Vikraman nair. A transaction effected by me through pg instamajo.com on 14 had failed. The service provider informed that is the failure due to banks server failure. On making a formal complaint, the bank put the blame on service provider by informing me that the amount had been transferred to the service providers account, and it is the responsibility of the service provider to provide the service. After a number of emails, the instamajo.com informed that a refund for the failed transaction had been initiated at the pg end on 18th july and the reference no for the refund was given as[protected]. But the refund is yet to be credited to my account till this time of making this complaint.
                    Bank Of India customer support has been notified about the posted complaint.
                    Dear sir, yesterday I want withdraw money spice money eeps .I tried 4 times traction through biometric, but error massage show 'time out' but after some time I see rs 3000 debited from my account .and see spice money portal, but there are no money added.so sir pls refund my money

                    refund of failed transaction not processed - Comment #3166581 - Image #0
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                      Daityari Baliyarsingh
                      from Kuchaiburi, Odisha
                      Jul 22, 2018
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                      Address: Puri, Odisha, 752002

                      Dear sir,
                      I bought a product from amazon at the cost of rs 2999.00 on 4.06.2018. Through debit card of bank of india, puri. I returned that product to amazon on 20.06.2018 due to defective. They had returned the cost to me on 29.06.2018. According to version of amazon the said amount should be credited to my subject a/c but it has not been credited to my a/c.
                      Therefore i request you to be good and kind enough to please enquire about the issue and credit the amount to my a/c.
                      Yours faithfully
                      Govinda chandra sutar
                      Phone no [protected]
                      The refund reference number # 75260828181021036631701

                      Amazon.in
                      Jul 3
                      To me
                      Hello,

                      This is to confirm that refund for amount 2999 has been successfully processed on 6/29/2018 and the amount should reflect in your account by now.

                      Refund reference # 75260828181021036631701

                      Amazon send the mail to me
                      Bank Of India customer support has been notified about the posted complaint.
                      I have paid 5663 rs for road tax for truck no jho2at6871. though official website vahan. but by the mean time it shows transation failed. but money is deducted. tx id jh180712t9814436. and tx no jhy[protected]. dated 12 july. cyber recipt no of boi is medr/egrasjharkh/988486.
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                        Anubhav346
                        from Rajkot, Gujarat
                        Jul 22, 2018
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                        Sir/Mam,
                        I Anubhav Gupta want to say that I had ordered two product from Amazon.in, but due to some reason I have returned the product to Amazon but as it was an online payment I had already paid for it using my mastercard and as I have successfully returned the product they had already initiated refund of rs.409 and rs.3030 for both the product on 6th july and 7th july respectively and said that my refund amount will be deposited to bank account on or before 12/07/2018 but it has not been deposited yet and when i informed amazon regarding this they told me to call my bank customer care and asked them to case " charge file dispute " to process my transaction using refund reference number i.e., 566259 (provided by amazon). But it is very harsh to inform you that i have got no response from my bank regarding my issues they are simply ignoring it.
                        So, i kindly request you to please help me in resolving my issue asap.
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                        Bank Of India customer support has been notified about the posted complaint.
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                          D
                          Devkaran Bundela
                          from Barmer, Rajasthan
                          Jul 20, 2018
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                          Kindly connect my PPO No. WCR/2/605/2012/0863 of 15.05.2013, issued by the FA & CAO Jabalpur West Central Railway.My basic Pension is fixed to Rs.5825/- and commutation Amount is Rs.2330/-. Pension starts from 14th December 2012. On 31.01.2014, while passing arrears of Pension for the period from 14th of December 2012 to 30th of September 2013, Rs. 60, 271/- only paid to me. However, Actually I was eligible to get Rs. 78, 631/-. Rs. 18360/- less amount paid.
                          In this connection I lodged my appeal to the Manager of the branch at Mundi Distt. Khandwa (MP) on 29.06.2018, since then, no action is heard from their side and no commutation has been done so far.
                          Bank Of India customer support has been notified about the posted complaint.
                          Jul 20, 2018
                          Updated by Devkaran Bundela
                          Further, It is added that, in my appeal to Branch Manager on 29.06.2018, I prepared the Drawn and Dues particulars of my actual Pension to enable to be verified the same by your honor.
                          So, therefore requested to have a look in to the matter to accord your sanction to pass and pay my arrears of Pension as mentioned above please.
                          An earliest action in this regards is highly solicited, thanking you in an anticipation.
                          Jul 20, 2018
                          Updated by Devkaran Bundela
                          As above please.
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                            Karamjit Das
                            from Lala, Assam
                            Jul 20, 2018
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                            Address: Kamrup Metropolitan, Assam
                            Website: [email protected]

                            I HAVE gone to your bank branch and connect to yor coustomer service but the have not help me.

                            i have an account of bank of india i have use my debet card to shop on amazon. i ruturn to the item to them for a refund and they have conformed that refund the ammount of rupes 900 on back to my card on 9 july 2018.

                            they have shere the transation id 74332748191819044947984 on 16 july 2018 .

                            however it has been 9 days since refund was issued and i still have not recive on my card.

                            i request to you to look into this and help me with my refund

                            KARAMJIT DAS

                            BANK ACCOUNT NO

                            [protected]
                            Bank Of India customer support has been notified about the posted complaint.
                            Jul 20, 2018
                            Updated by Karamjit Das
                            I HAVE gone to your bank branch and connect to yor coustomer service but the have not help me.

                              i have an account of bank of india i have use my debet card to shop on amazon. i ruturn to the item to them for a refund and they have conformed that refund the ammount of rupes 900 on back to my card on 9 july 2018.

                            they have shere the transation id 74332748191819044947984 on 16 july 2018 .

                            however it has been 9 days since refund was issued and i still have not recive on my card.

                            i request to you to look into this and help me with my refund

                            KARAMJIT DAS 

                            BANK ACCOUNT NO

                            [protected]
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                              shweta jadhavar
                              from Kolkata, West Bengal
                              Jul 20, 2018
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                              Address: Sangli, Maharashtra, 413006

                              I am Shweta Jadhavar, I have a/c in your bank Vijapur road branch. I was order parcel on flipkart but I cancelled this order on 24th June but I am unable to receive my refund amount it is 1478/-.
                              Transaction ID. P1806241158049116279353
                              ARN number 1) 74332748178817716259909
                              74332748178817716848750
                              74332748178817716834693
                              Customer Care doesn't receive any call so please tell me when my money will be refunded
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                                Pprags
                                from Gaya, Bihar
                                Jul 20, 2018
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                                This is to inform you that I am Prachi Pragya from Patna, Bihar. Sir I had tried many times to contact in your costomer care number but unfortunately I am not successful.
                                Sir I want to say that I had ordered an product from Amazon.in, but due to some reason I had been returned the product to Amazon but as it was on online payment I had already been paid for it and as I have been returned the product I have to refunded, but due to some technical problem I have not got a refund yet.As their policy they had provided me an Refund Reference number#74332748187818676671462

                                Please contact your customer care andquote them these nos

                                So kindly provide me some help, Or provide me Charge Dispute Form so that I will submit it and handover to Branch.
                                Bank Of India customer support has been notified about the posted complaint.
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                                  Ritan Barman
                                  from Ingraj Bazar, West Bengal
                                  Jul 20, 2018
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                                  Address: Dakshin Dinajpur, West Bengal, 733101

                                  Dear boi,

                                  I have made a purchase on Amazon.in by debit card on 5th July 2018 and for some reason I have to cancel the order and they initiate a full refund of the amount rs 999 on 12 july 2018. They also provide a reference number and the confirmation of the refund on 14th July 2018.But the amount still not reflect in my bank account. Please help me in this matter.

                                  Reference number-090536
                                  Account number - [protected]

                                  Thank you
                                  Bank Of India customer support has been notified about the posted complaint.
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                                    vikas1234556
                                    from Bhopal, Madhya Pradesh
                                    Jul 20, 2018
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                                    Address: Dhar, Madhya Pradesh, 454001
                                    Website: www.bankofindia.co.in

                                    POS[protected] i raised a complaint through. website of boi for pos reversal. but still amount is not credited in my account.. transaction date 3 july. 2018 amount 778 was doing payment. of hp gas booking.
                                    ref= medr/nicdmhfwpocg/83327/
                                    i used my boi rupay platinum card during this failed transaction.when i went to branch for complaint they said that your complaint is already registered by website ref is POS[protected].

                                    kindly do needful.
                                    Bank Of India customer support has been notified about the posted complaint.
                                    Aug 24, 2018
                                    Updated by vikas1234556
                                    Still not Resolved.
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                                      ramita devi
                                      from Jaipur, Rajasthan
                                      Jul 19, 2018
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                                      Sir, my self ramita devi i have account in bank of india babunia more siwan my a/c no=[protected] .on 28/06/2018 i was paying admission fee of nios through debit card amount was 6060 is debited from my account but payment has not done i also gives the application in bank branch but till today it is about to 20 days but monet has not refud. kindly cheeck my accout and please refund my money in my account.
                                      Bank Of India customer support has been notified about the posted complaint.
                                      Jul 27, 2018
                                      Updated by ramita devi
                                      sir now i upload the passbook image of bank including address and account detail my mobile no-[protected] email [protected]@gmail.com vill-teghra po-chanp via-pachrukhi dist-siwan (bihar) pin-841241 sir kindly please verify and refund my money.
                                      Jul 27, 2018
                                      Updated by ramita devi
                                      sir now i upload the passbook image of bank including address and account detail my mobile no-[protected] email [protected]@gmail.com vill-teghra po-chanp via-pachrukhi dist-siwan (bihar) pin-841241 sir kindly please verify and refund my money.

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                                        Sneha A
                                        Jul 19, 2018
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                                        I cancelled an order from Myntra on 29 June for which I am supposed to receive an amount of 471.45 rs. I spoke to Myntra helpdesk and they said that the refund has been sent to my bank i.e Bank of India on 30 June 2018 which has not been transferred to my account by the concerned bank department till date.
                                        Amount- Rs. - 471.45-
                                        Bank reference number is - "85215228181825769637422

                                        I even contacted my respective branch on this matter but not much help. Look into the matter and return my money fast.
                                        Bank Of India customer support has been notified about the posted complaint.
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