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Bank Of India Complaints & Reviews

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Updated: Apr 3, 2026
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P
pranjal201825
from Digboi, Assam
Aug 27, 2018
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I have an bank account with mob no [protected]... Science for with a long tern over through your bank... Opening with the other branch of boi.. And now i have tranfer the acct to my home brach.. Bank id 5050... Due to change of my mob no... I have visited my home branch before three month... And applied for changing the mob no with proper document.. But it was still pending.. Even the atm vality is going to expire but yet to reach my loc... When i was gone to bank today bank maneger has answer me that your document is missing... You can apply twice... (Is it a careful service???) even at the meanwhile i visited other branch also with ataching the proper docu... To change my mob no... Because it was a usless mob no... By stopping the servive of aircel... But bank of india yet continu charge to me sending sms charge... (How can i belive boi for further)... Ending...??? For more contact me [protected]...
Bank Of India customer support has been notified about the posted complaint.
Sep 01, 2018
Updated by pranjal201825
Yet...Till date ..01 Sep...No action taken by boi even i have visited barama brach today...
Sep 01, 2018
Updated by pranjal201825
How can i refund my sms charge that bank has chared me to a usles service provider mobile number..Even boi call me in the eving i have not updated my pan no with my account...How can it possile..In kyc proces i have already submited my pan detail and lan zerox copy..given to barama branch assam...?What a stupid service given to me?PLs help me to solve my problem...And pls send me the refund proces of sms charge...Which is ilegilly chared after aircel service provider has stoped their service...Because lots of people will come out with this problem...
Sep 02, 2018
Updated by pranjal201825
Boi cusmer care phone service unsuitable...No one will attend your call...Last one month i have tried to reach them...Very poor
Sep 07, 2018
Updated by pranjal201825
0 star
Full loan not dispersed against the mortgage produced, amount of 41lacks. And the amount has not been credited in my account by this bank of India manager. Kindly help me. Dr sanjay magavi.
Sanjay magavi's reply, Aug 28, 2018
This amount was 42 lacks
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    nehagaikwad2210
    from Raipur, Chhattisgarh
    Aug 27, 2018
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    Address: Indore, Madhya Pradesh, 452011
    Website: amazon and bank of india

    My name is neha gaikwad customer of bank of india, i purchased an item from amazon on 9th audust 2018 of rs.1064. Amount is debited from my account on 9th aug 2018. After receiving the item i returned it to amazon. Amazon initiated my amount on 14th august 2018 of rs.1064, but the amount is not credited in my account till now date. Please solve my problem.
    Bank Of India customer support has been notified about the posted complaint.
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      Chanchal Gaidhane
      from Pune, Maharashtra
      Aug 25, 2018
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      I was transfer money from paytm wallet to bank of india but it not credited my account but deducted from my paytm wallet, so please see below screenshot and credit my amount argent.
      Name - chanchal sureshrao gaidhane
      Account no.[protected]
      Imps reference no.[protected]
      Please try to solve my issue argent because i need a money & credit my amount in my account.
      Bank Of India customer support has been notified about the posted complaint.
      Hi,

      I have been receiving messages from BOI Star Sandesh from quite long time. I don't have any account with BOI But still receiving messages for cheque clearing related. Please check and remove my number from your database. These messages are so annoying and it could be possible fraud msgs... Please help...

      Thanks
      Pankaj Malviya
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        S
        swetabh007
        from Ranchi, Jharkhand
        Aug 25, 2018
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        I booked a ticket through irctc mobile app on 30th june 2018 of amount 3340. Then i cancelled the ticket on 8th aug.

        Pnr: [protected]

        Transaction id: [protected]

        But status being shown is "refunded"

        A refund from irctc is not being reflected in my account [protected].

        Details are as follows:

        Order no. : [protected]

        Refund date :[protected]:16:50

        Refund rrn no. : 85215228221831571415967

        Refund amount : 2960.0

        Last 4 digit card no : 0134

        All required images have been attached.

        Please resolve my issue as soon as possible. Its already been 20 days
        Bank Of India customer support has been notified about the posted complaint.
        Hi
        I have been receiving messages from BOI Star Sandesh from quite long time. I don't have any account with BOI But still receiving messages for debit n credit of cheque clearing matter .. Please check and remove my number from your database. These messages are so annoying and it could be possible fraud msgs... Please help...

        Thanks
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          S
          Saeed Qureshi
          from Mumbai, Maharashtra
          Aug 24, 2018
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          Address: Mumbai City, Maharashtra, 400003

          On 21st august i had paid a landline bill of 1612 through my upi account i made calls in axis upi for details the said the payment is successful from their side there is some issue with your bank from 3 days am making calls every day but they are just telling me to mail the query with details i had done that but not getting reply or any solution even not speaking about the status of my query
          Bank Of India customer support has been notified about the posted complaint.
          I raised complaint about this matter via email multiple times but not get my issue solved from 2 months am mailing them even they do not recieve calls on their customer support helpline
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            S
            Sanket1203
            from Sangli, Maharashtra
            Aug 23, 2018
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            Address: Kolhapur, Maharashtra, 416003
            Website: Bank of india

            I had requested for cheque book twice and none of the request was processed stating that balance is insufficient and they didn't inform. When I Googled the no. It was a fake no. On Boi website and my account and Rs 13000 were debited from my account and later the bank authorities said that now credit Rs 500 and we will give a cheque book. Someone hacks your customers account and bank authorities don't bother at all. I don't want any accounts in BOI in future. Useless bank
            Bank Of India customer support has been notified about the posted complaint.
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              BuddY RiDeRs
              from Kolkata, West Bengal
              Aug 22, 2018
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              Address: 700055

              I have placed an order with a commercial site which amounted me to 747.
              On 18th aug, 2018 i have cancelled the order and they processed the amount to my bank account on the very same day.
              By Today, 22nd aug, i was supposed to get back my refund amount of 747 in my bank account, but haven't got it yet.
              Gave the bank ref no to the bank to check the status of my refund, but they not ready to help.
              Please help me get ny refund back
              Savings account no- [protected]
              Name of account holder: Debopriyo Saha
              Bank ref no / ARN number[protected]
              Bank Of India customer support has been notified about the posted complaint.
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                Ajayprakash081
                from Gumia, Jharkhand
                Aug 22, 2018
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                Address: Bokaro, Jharkhand

                Respected sir/mam,
                My bank a/c no.[protected], branch name: phusro bazar,
                I had done a transaction of rs.7, 934 (Seven thousand nine hundred and thirty four) on 26/07/2018 for ordering a phone, i had returned the phone to amazon and refund for the same was issued to my bank account on 12/08/2018
                But the amount refunded is not reflecting in my bank a/c. Refund reference no. 75503728225022096138410, please locate the refund and credit in my bank a/c.
                Thank you!

                Your's sincerely,
                Ajay prakash
                Contact no. +91-[protected]
                Bank Of India customer support has been notified about the posted complaint.
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                  Nilesh Wadalkar
                  from Bengaluru, Karnataka
                  Aug 20, 2018
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                  Address: 560071
                  Website: starconnectcbs.bankofindia.com/BankAwayRetail/(S(vdn1p445s2ncff45pqdtpz2h))/web/L001/retail/jsp/user

                  I have applied for online banking. I have got two passwords through pin mailer but i did not get the login id. I tried to generate it online through the given website "https://starconnectcbs.bankofindia.com/BankAwayRetail/(S(vdn1p445s2ncff45pqdtpz... under new user tab, after inserting the necessary details the form asks for when i click on the submit button it gives me this error "1 onuc: system error. Please try again after sometim". I have been trying this from few days and everytime the same error comes up.!

                  Today i tried to send mail to their email account regarding the issue on id "boi. [protected]@bankofindia.com" & [protected]@bankofindia.co.in but the mail is not delivering, it says that the given email address could not be found..! They have put that email id on multiple pages on their site but its still not working..!

                  Then i tried to call them up on the number mentioned on their site "[protected]" & [protected], they did not pick up the call.! I was put on hold for 10 minutes, and they cut the phone after putting me on hold for 10 minutes..! What kind of customer care is this?
                  Bank Of India customer support has been notified about the posted complaint.
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                    vinayy5 dew crew 23 ralhan
                    from Ludhiana, Punjab
                    Aug 18, 2018
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                    Address: Moga, Punjab, 142001

                    With due my current account is new pardeep telecom and account no. [protected] have done transactions and the transaction has not confirmed and the bank has deducted payments from my account and i have requested to charge back my payments many times in moga branch (Dac moga branch) and the charge back is not done and the list of payments which has deducted from my account
                    1560 31/7/2018 6:50 pm
                    1360 08/7/2018 1:37 pm
                    1300 25/5/2018 9:51 am and the sum of payment is =1560+1360+1300=4220
                    Bank Of India customer support has been notified about the posted complaint.
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                      Nambiar 103
                      from Mumbai, Maharashtra
                      Aug 18, 2018
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                      Address: 410218

                      My current account number is [protected] with your kalamboli branch. Cashier wrongly posted the deposited amount in double. While verification of my accunt the verification officer found that mistake. Due to this mistake one cheque retuned from my account. All staff of this branch is not working seriously. The manager also do not work properly. So please take care.
                      Bank Of India customer support has been notified about the posted complaint.
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                        Pawan2929
                        from Pundri, Haryana
                        Aug 16, 2018
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                        Address: Fatehabad, Haryana, 125050

                        Boi - rs 18990.00 debited (Clearing) xx2361 in your a/c[protected] on to clg. Avl bal rs 478.68 pls link aadhaar to a/c, if not linked. I want to know why this amount is debited from account without any reason.[protected] is my account no. I got msg of 18990 credit in my account by chq which i submit 2 days ago. Now after one hour i received msg of debited 18990 from account and after few minutes i received debited of 295 rs from my account
                        Bank Of India customer support has been notified about the posted complaint.
                        Aug 17, 2018
                        Updated by Pawan2929
                        Sir my name is Pawan. I give every detail in my complaint. Bank branch is fatehabad Haryana bank of india. Account number is already given
                        BOIBoi - rs 3000.00 debited (Clearing) xx2158 in your a/c[protected] on to clg. Avl bal rs 61 pls link aadhaar to a/c, if not linked. I want to know why this amount is debited from account without any reason.[protected] is my account no. I got msg of 3000 credit in my account by chq which i submit 2 days ago. Now after one hour i received msg of debited 3000 from account and after few minutes i received debited of 118 rs from my account
                        اصف خان's reply, Aug 5, 2022
                        Reply it's urgent as soon as possible
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                          Nimmi_33
                          from Agartala, Tripura
                          Aug 14, 2018
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                          Resolved

                          My name is namrata pal. On[protected] at 9:23 pm my realative send me 4000 ₹ in my bank of india account. Money got debited from his account immidiately and even i also got message at the same time that 4000₹ has been credited on my account but i didn't recieve any money. Acc. No: [protected]
                          If money is stuck in between then why i got that msg
                          Aug 14, 2018
                          Complaint marked as Resolved 
                          I contacted BOI customer care they told me to wait for 24hrs after that if the money will not come in my account then i can raise the complain. But they solve the prblm and got money within the mentioned time. Thank You
                          Bank Of India customer support has been notified about the posted complaint.
                          Transaction date 10/08/2018
                          Transaction amount :300
                          Reference id :[protected]
                          Transaction take by Tez app
                          My account in debited but not received beneficiary this txn amount
                          Check complain and give resolution
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                            aman1999
                            from Noida, Uttar Pradesh
                            Aug 13, 2018
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                            Address: New Delhi, Delhi, 110025

                            I would like to inform you that I am (Basharat Khanam) a saving account holder in Bank Of India branch name Jamia Milia Islamia New Delhi-110025 having account no. [protected]. i withdrawal Rs. 6000.00 from SBI ATM ID no. 16534175 on 11/08/2018 installed in Jogabai Extn. Jamia Nagar Okhla New Delhi-110025. Rs. 6000.00 has been debited from my account but not withdrawal from ATM.
                            so I humble request to you & Bank Of India please check the issue & refund the debited amount of Rs. 6000.00 in my bank account.
                            Thanks & regards
                            NAME- BASHARAT KHANAM
                            A/C NO. [protected]
                            MOB. NO. [protected]
                            ADDRESS- F-10/24 3rd FLOOR JOGABAI EXTN. JAMIA NAGAR
                            OKHLA NEW DELHI-110025
                            Bank Of India customer support has been notified about the posted complaint.
                            I receives a message of money creditted
                            in account XX0842
                            I am not a boi account holder.
                            Why I am seeing messages ?
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                              Minakshi Hindoriya
                              from Mumbai, Maharashtra
                              Aug 13, 2018
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                              Address: Nagpur, Maharashtra, 440013

                              My father is having pension account in your bank anantnagar nagpur branch. Due to an accident he is paralysed and his left side is not working properly, he is not able to sign properly and hence we have given thumb impression instead of signature. He is not illetarate that he is being debarred from issuing debit card. While opening account it was informed to us that after 1st pension being credited in account, debit card will be issued to us, but now even after 1 year they are not issuing the card. I am not able to bring my father on monthly basis to get the pension as this is not possible for us. As we are your customer you should understand our problem and plz look into the matter as early as possible. As your tagline says relationship beyond banking, plz try to maintain it. If my words were harsh i apologize but plz consider my problem.

                              Thanking you
                              Bank Of India customer support has been notified about the posted complaint.
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                                Joseman
                                from Ahmedabad, Gujarat
                                Aug 12, 2018
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                                Address: Panchmahal, Gujarat, 389001

                                Due to virus attack, the hard disk of my computer is de-formatted. It was in this computer that i had down loaded startoken (Bank of india) for net banking transactions. I was doing net banking through this computer. After the formatting of the computer, the startoken is not getting activated. When i enter the id in the startoken, it says that i should get activation from a previous computer where i had startoken. I have only one computer. How can i activate the startoken in this computer? I need to make some urgent payment to provident fund office. Unless i activate, startoken, i cannot do net banking. Please help me to activate startoken in this computer as soon as possible.
                                Bank Of India customer support has been notified about the posted complaint.
                                My star token is blocked please reset pin
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                                  Ajay043
                                  from Gurgaon, Haryana
                                  Aug 9, 2018
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                                  Boiind-rs-291.48 bas been credited (Nach) in your account xxxx1604- nach cr inw - loc ref no300002 on[protected]. Avl bal 3790.00
                                  I dont have any bank account in bank of india then why this sms sended to my number if anything happens i will be not responsible kindly remove my mobile number from boi its a request and doing fake sms first verify the mobile number which costmer gives in bank.
                                  Bank Of India customer support has been notified about the posted complaint.
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                                    ruhee gupta
                                    from Gurgaon, Haryana
                                    Aug 6, 2018
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                                    Address: Dhanbad, Jharkhand, 828111

                                    My widow mother has an account [protected] maintained with bank of india, ena branch, jharia, dhanbad, jharkhand where a fake note of rs.2000 was found by canara bank while processing of fd of rs.
                                    When the case was discussed with bank of india, the branch manager and the staff provided the cash confirmed that they do have counted cash by their hands because "cash counting and fake note identifying machine" is not available at the branch and it was our mistake that we were unable to identify it when we were at branch whereas this account was maintained with bank of india since august 2010

                                    Also it is not possible for a old woman or a common man to identify the fakeness of note when it is around rs180000/-

                                    Looking forward for the justice for the hard eared money and implementation of process so that nobody can face this problem again.
                                    Bank Of India customer support has been notified about the posted complaint.
                                    Sir I facing problem for startoken authutification problem please deactivate my star token application
                                    My user id and password is correct.But it is not opened.
                                    74332748196819548414031
                                    Kindly refund reflect in my account as soon as possible. So plz refund my money.l
                                    Bank staff mr amit tyagi abuse me n fight with me they try to beat me and get out me from bank his behavour was so unprofessionally i m requesting to BOI olease take a suitable action to the same
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                                      sdsoumya1
                                      from Kolkata, West Bengal
                                      Aug 6, 2018
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                                      Address: Kolkata, West Bengal, 700009

                                      I mr. Soumyadeep dutta, a account holder of bank of india in college street branch, kolkata (Sb a/c no - [protected]). I made a online transaction of rs.30000 on 1st august 2018, which was not successful, but the amount has been debited from my account.Â
                                      — please do credit the same in my sb account as soon as possible.
                                      Date of transaction - 01/08/2018
                                      Amount of transaction - rs.30000
                                      Thanking you.
                                      Soumyadeep dutta
                                      Bank Of India customer support has been notified about the posted complaint.
                                      Its been 3 months after account opening and i stil not received any net banking and transaction passwords..I ahveb visited many times in branch they didnt respond as well . They said that we wil send it you by post and now its been 15 days but stil not received any document, , ,

                                      [protected]
                                      Mandeep
                                      Dear Sir,

                                      please find the attachment and do resolve this

                                      transactions details are submitted below
                                      Sir amazon refund in my account bank of india wanawadi branch pune but sir my account not credit in balance sir plz my balance refund me information amazon reference number 238132 date of transfer 20/07/2018 amount 8890 plz refund me
                                      Dear Sir/Mam
                                      Please check issue My transaction money not credited my boi bank account.amount is ₹-1500/- kindly request as soon as possible.

                                      Subject: Transaction Issue - Transaction Id[protected] transfer Bhim apps )

                                      Regards
                                      MOHD TOSIF KHAN
                                      Contact [protected]
                                      Mohd Tosif Khan's reply, Jul 30, 2018
                                      Subject: Transaction Issue - Transaction Id 821100143430
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                                        Bithi Mondal
                                        from Gurgaon, Haryana
                                        Aug 4, 2018
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                                        Address: New Delhi, Delhi

                                        On updating my sb account pass book i noticed that a sum of rs.10000/- has been withdrawn from my account on 30.07.2018. On further enquiry, i was told by the bank that the amount has been withdrawn from atm.
                                        But the fact is that i did not withdrawn the sum and even did not operate any atm on that date. The atm card is with me only. Also i did not receive any message through my mobile phone about the withdrawal.
                                        Also the bank branch is unable to locate the atm concern.
                                        Requested to please reverse the pass book entry.

                                        Subir mondal
                                        Customer id[protected]
                                        Bank Of India customer support has been notified about the posted complaint.
                                        We mad a purchase in amazon.in on 19.7.18 for Rs.2499/- through debit
                                        card, but the transaction was failed and amount was debited. We made this
                                        complaint to our branch, but till now we did not get refund
                                        Bank of india ref No. MEDR/AMAZONSELLE/841752 Dt.19.7.18
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