Bank Of India — debit card dispatched is delivered to someone else

Address:560050

My account number is [protected].
Name is umadevi. A
Ifsc code is bkid0008490
Contact number - [protected]

My new debit card was dispatched to my address by speed post to me on 3rd jan, informing me the consignment number as ea[protected]in
My post is not delivered to me, but speed post delivery status is showing as delivered with the delivery date as 5th jan.
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I made transaction from SBI Bank to BOI. But they rewind at time. But BOI customer not give me account transaction details.
Receivere account details:-
Ac no.[protected]
Transaction upi I'd:-
[protected]
By Google pay

My name srikanth Reddy kadapa district debited from my bank account but not credited to another account
I have make a payment with BHIM UPI for the amount of 150 . the amount is deducted from my account but not credited in auther one . ( UPI Refrence No is[protected].
SHREEKANT MISHRA's reply, Jan 8, 2019
I have make a payment of 150 with my account ( Acc NO - 731510110005813). But amount not refund
I dont have refund recive 999 rs from amzon
Amzon are also refund transfer on 27 december but not recive in my acoount

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