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Bank Of India Complaints & Reviews

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Updated: Nov 20, 2025
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N
naurin99me
from Bhubaneshwar, Odisha
Dec 28, 2018
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Address: Kolkata, West Bengal

I had Ordered a Nike cap from myntra on the first week but after getting it i was not happy. so i placed a return request. they picked up the parcel on 17.12.2018. But 11 days are past i have not received my refund yet. i have called there several times. and then they gave me a reference no and asked to seek further help from the bank. when i called to the bank they asked to mail them about my problem. Dont know how many days i have to wait further. n what kind of harassment it is. I am a 2nd year student and it is not possible for me to call every single day to both MYNTRA and BOI to ask about my money .
Bank Of India customer support has been notified about the posted complaint.
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    P
    pravinnagpur
    from Vasai-Virar, Maharashtra
    Dec 28, 2018
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    Address: Nagpur, Maharashtra, 440008

    Dear sir,
    I have a saving account in bank of india.

    On 21-may-2018, rs.1300 were deducted four times from my account on doing online electric bill payment of rs.1300.
    This is due to problem in bank server showing error after all four attempts to pay bill.

    But after 5 minutes i received four sms indicating rs.1300 deducted 4 times from my account.

    My bill was also paid from one transaction but rs.1300 were deducted 3 times extra from account.

    On complaining on bank of india website at 'failed transactions refund claim' link the bank has refunded rs.1300 a single time only.
    The bank of india has not paid me remaining rs.[protected] × 2).

    I complained again on bank's website in 'bank level refund' link to get remaining rs.2600 but till now the status is showing that 'we are looking into the matter'.

    From four debit transactions of rs.1300 one succeeded and one was refunded, so i should get rs.2600 from the bank.

    I visited bank branch (Kalamna branch, nagpur) many times but the bank branch is also not responding positively to refund back rs.2600.
    Bank Of India customer support has been notified about the posted complaint.
    Jan 14, 2019
    Updated by pravinnagpur
    Dear Sir,
    I have not received any reply from the Bank of India's representative till now.
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      A
      Anita Chattoraj
      from Kolkata, West Bengal
      Dec 27, 2018
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      Address: Balaghat, Madhya Pradesh, 713325

      Sir
      I have account in bank of india satgachia branch burdwan. I have got transferred to near my home town bt my account have not been transferred. I went to near by branch of bank of india burnpur (Paschim burdwan) and requested for issue of passbook of my account of satgachia branch. They simply denied to issue the passbook as i didn't had account in the burnpur branch. Just to issue a passbook should i have to travel again 165km to satgachia branch. Wen i asked the branch manager he told me that there is shortage of passbook so it can't be issued.
      What kind of customer service dose branches if bank of india provides it is very humiliating that only for issue of passbook i have to travel 165km to another branch where i have account
      Kindly take it into consideration nd take action on dis
      Thanks ®ards
      Anita
      Bank Of India customer support has been notified about the posted complaint.
      I made a payment of RS 240 to adding money on mobikwik via boi upi but money is debited not added to wallet... Mobikwik costomer care told me you have to talk WID bank please refund my money
      Dear sir, i have a tranction in 9th Dec 2018, rs 1000.but this tranction is failed, but money deducted from my account, and not refunded, my Ac no is-[protected], . Pls solved this as soon as possible, . Thank you
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        N
        nimisha singh08
        from Varanasi, Uttar Pradesh
        Dec 27, 2018
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        Address: Unnao, Uttar Pradesh, 209801

        I have booked 2 tickets with bookmyshow site which amounted me to 433.92 on 14 december 2018. But it was failed due to some technical issues.
        So they processed the amount to my bank account on the very same day.
        By today, 27th december, i was supposed to get back my refund amount of433.92 in my bank account but haven't got it yet.
        Please help me get my refund back
        Savings account no - [protected]
        Bank Of India customer support has been notified about the posted complaint.
        My bank account number is [protected] transection with paytm bhim upi reference I'd.[protected]
        Paytm transection I'd PTM6661a84752874c
        This transaction done by 15 dec another account mismatch last 2 digits 79
        In atm transaction is failed but money is deducted..so pls rectify my problem.amount 2500 is deducted.so pls send my money
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          G
          Gaurav kumar
          from Chennai, Tamil Nadu
          Dec 25, 2018
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          Address: Muktsar, Punjab, 152026

          Sir,
          I had done a transaction at BOI atm on date 03.12.18. But atm could not dispense the money and same amount has been debited from my account.I had file a request to bank of India failed translation online page.After that i contacted several times to customer care of BOI but every time they ensure me that your refund will be credited in your account in some days. But amount could not refunded till date. The customer care executive also directed me to file a complaint by mail to "ho.[protected]@bankofindia.co.in " and " headoffice.[protected]@bankofindia.co.in".

          Details given below:

          Reference no:ATM[protected]
          Bank Of India customer support has been notified about the posted complaint.
          Dec 25, 2018
          Updated by Gaurav kumar
          This failed transaction is done for amount 6000rs.
          Dear Sir/Madam,

          We are unable to login in Bank of India Site.
          The error shows as "As Some error has occured while processing your request. Please try again."

          Please do the needful and cofirm

          For Formertron Engg India Pvt Ltd,

          Gogymon Isac
          [protected]
          Today received message 141.60 rs is debited(trf).today no transaction from my site.
          ac no-[protected]
          boi bihariganj
          amit kr ankit
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            M
            Mohapatra Sonni
            from Parvatipuram, Andhra Pradesh
            Dec 25, 2018
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            Address: Puri, Odisha, 752001

            I order some product flipkart and pay in debit card. Card number is ([protected]) again i return that products. And i apply refund amount. Flipkart all ready refunded amount 1533 date-5:12:2018. And reference number is pur[protected]. Still my amount 1533 is not credited to my bank account.. Plz tell me what is the problem and how much time my amount credited to my bank account
            Bank Of India customer support has been notified about the posted complaint.
            Sir,
            my branch ifc code bkid0009403 atm card not received
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              M
              Mickey7608
              from New Delhi, Delhi
              Dec 24, 2018
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              Address: 110062

              I opened a back account on 18th december 2018. They asked me to come next working day so i went there and then they told me that atm card isn't available right now come after 1 day. So i went again and they made the same excuse, so i went again today and they asked me to come after 15th january 2019.
              I askef them to activate my internet banking so that i could transfer money as i had to pay my college fees.
              They said come after 15th january.
              Can you please help me?
              Bank Of India customer support has been notified about the posted complaint.
              Hai dear ma"am/sir
              im taosif im trying to login in bank of india mobile app but i cant able to login from 15 days please clear, my issue as soon as possible
              Please check let me know what is my current status of my complaint no. 061218DATA1511
              061218DATA1512
              061218DATA1514
              Anyone withdraw my money without using my debit card through ATM please check.
              Hi, on 14.12.2018 I have try to take out Rs. 1000/- from my account [protected] from CWDR//492275/00092118 but it's was fail due to some reason but money was debited from my account. Kindly please do the needful at the earliest.

              Regards,
              Ksh Zeemita Devi
              [protected]
              Amount 2490 not credit to my acount
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                A
                Asst. Director
                from Rampur, Himachal Pradesh
                Dec 24, 2018
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                Address: Alwar, Rajasthan

                This office has submited a letter on 20/12/18 to bank of india, bhagat singh circle, plot no. 04, raghu marg, sachin tower alwar to pay from a/c no. [protected] to various firms and suppliers through rtgs but so far till 2;30pm, 24/12/18 the payment has not been transferred to any of the firms/ suppliers/ persons.
                Asst. Director
                Sai, stc
                Alwar.
                A/c no.
                [protected]
                Bank of india,
                Alwar
                Bank Of India customer support has been notified about the posted complaint.
                Name Ajay paswan
                AC.[protected]
                Visa card no.[protected]
                Mo.[protected]
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                  T
                  THYAGARAJAN Parthasarathy
                  from Pune, Maharashtra
                  Dec 24, 2018
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                  I have been receiving messages from boi star connect, pipes, gnanam from quite long time. I don't have any account with boi but still receiving messages like adding as beneficiary account within 24 hrs. Please check and remove my number from your database. These messages are making me irritating and there is a chances to do any mischievous activities. Please take immediate action.
                  Bank Of India customer support has been notified about the posted complaint.
                  Humne Flipkart Se Kuch Saman mang raha tha usse return kiya uska refund abhi tak Hamare account mein Jawani Hamar Humne Flipkart Ki Kasam Ki Raah dikha de usse Baat Ki thik hone Ne Hame Ek rrn number diya hai jio Jo Bank of India ke customer care Adhikari se check karna hai phone number[protected]
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                    P
                    Prachi Gurav
                    from Mumbai, Maharashtra
                    Dec 24, 2018
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                    Address: 400104

                    Dear sir,

                    I mrs. Prachi sunil gurav have saving a/c in boi bank, goregaon west, branch. Ecs mandate charges debited to my a/c on dec 20, ecs mandate charges debited for 4 times to my a/c.in dec month, i did not invested any fund. Need to know the further details and want my cash back
                    Kindly register my complaint against boi bank.
                    My savings bank a/c details:
                    Ac no. [protected]
                    Ifsc code: bkid0000098
                    My contact no. [protected]
                    Email id: [protected]@gmail.com
                    Bank Of India customer support has been notified about the posted complaint.
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                      H
                      harshitha krishna
                      from Bengaluru, Karnataka
                      Dec 23, 2018
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                      I had booked my bus ticket online using this account and the amount has been deducted twice but the tickets are unbarred due to non payment soo please investigate and provide us the solution i had booked the ticket on[protected] i thought the money will he refunded with in the 3working days of bank but the amount has not been refunded sooo i would like to bring it to your notice please make sure thr amount will be refunded to my bank account peenya branch
                      Bank Of India customer support has been notified about the posted complaint.
                      Dec 23, 2018
                      Updated by harshitha krishna
                      Amount has not been refunded
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                        P
                        P Saurav
                        from Port Blair, Andaman and Nicobar Islands
                        Dec 22, 2018
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                        Address: Kolkata, West Bengal, 700070

                        I have been trying to add my mobile no in online banking service and all other upi service for last 15 days but it's not getting added. I met to branch for mobile banking they suggest me online banking i did the same but could not add mobile no. Every time trying to add it's showing disabled service. I even called customer care they also couldn't help. Nither the branch could help me out to activate mobile no for any online activity.
                        Bank Of India customer support has been notified about the posted complaint.
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                          S
                          Sai krishna Gunda
                          from Hyderabad, Telangana
                          Dec 21, 2018
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                          My account has balance of rupees 500, but i am not able to use them nor transfer them niether withdraw them literaly, my money is blocked in account
                          When i called to customer care he says that my balance is showing as lien balance, and i dont even had an idea about it that wen my main balance turned to lien balance
                          My atm is also not working worst case, cant even login to star token app
                          Bank Of India customer support has been notified about the posted complaint.
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                            C
                            Chandu Vasani
                            from Amritsar, Punjab
                            Dec 21, 2018
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                            Address: Rajkot, Gujarat, 360050

                            Dear sir/medam i am sonal chandubhai vasani my account number [protected] date 11/12/2018 transection my account 7698+7698 by flipkart oder. And seller refund to my amount in my account 11/12/2018
                            But not amount add to my account i have 8 working day wait but not amount to my account reference id pr18121103413019235014901
                            Pr1812110355314298205603
                            Please refund to my account please i have 2 time call your costomer care but his not sporting to meet please
                            Bank Of India customer support has been notified about the posted complaint.
                            Dec 21, 2018
                            Updated by Chandu Vasani
                            Bank of India costomer care very bed experience

                            When I booked my ticket through paytm but due to some reason transtion was failed but from my account money was deducted .I was talk to paytm customer service then he replied me your money has proceed by paytm contact your bank
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                              D
                              Doctor on call
                              from Bhanjanagar, Odisha
                              Dec 21, 2018
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                              I tried to withdraw money from an atm in the evening of 17 dec 2018. I entered the amount rs500. It was processed and at last wrote "transaction time out". My money was debited and still i have not received the return.

                              Cwdr//350297/00041427

                              This is the description i have provided

                              This is not for the first time. Bank of india is now giving the worst service. It's upi rarely works. Maintenance of it's app are poor. Bank refuse to print the passbook if you have done many online transaction stating upi's are fake and illegal.
                              Bank Of India customer support has been notified about the posted complaint.
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                                R
                                Rose and garden
                                from Hyderabad, Telangana
                                Dec 20, 2018
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                                Last week i withdrawed money from my atm account.. I withdrawed rs. 400 from my atm account. I dint get the cash in hand but at the same time immediately i got a message in phone saying that the amount rs. 400 is debited. This is a problem which recurrently. Please see to that this doesn't happen again and please transfer my money as soon as possible.
                                Bank Of India customer support has been notified about the posted complaint.
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                                  P
                                  Pusam
                                  Dec 20, 2018
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                                  On saturday 15th december 2018 my son went to sbar bank in kazakhstan with visa atm card ending xxxxxxxx4774 a withdrawal of rs. 10034.09. The money is not dispensed but debited from my account. I think it was not mistake from kazakhstan sbar bank. My son also went to sbar bank and ask about the money but thay told him its the mistake of bank of india. So please refund the money on an early date as possible.

                                  A/c holder:-. Md abdul satar
                                  A/c number:-. [protected]
                                  Ifsc code:-. Bkid0005042
                                  Micr code:-.[protected]
                                  Bank Of India customer support has been notified about the posted complaint.
                                  Acccount no.[protected]
                                  The amount has been initiated by Paytm on 15/10/2018.
                                  amount
                                  1-4988 transaction id -[protected]
                                  2-249 transaction id-[protected]
                                  reference no.[protected]
                                  The transaction had been failed this is the statement of call centre team.
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                                    N
                                    niraj kumar yada
                                    from Darbhanga, Bihar
                                    Dec 19, 2018
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                                    Address: Gopalganj, Bihar, 841423
                                    Website: bank of india

                                    I ordered one back pack through myntra wroth rs.660.45 on 16th september 2018 but some of reason i cancelled my order but refund is not credited yet. myntra give me refund reference number
                                    - [protected]
                                    I called bank and also send many mails but they don't answer me.. I also complain at [protected]@email.com
                                    They are suggested me to complain against bank and they want the complain number but bank is not responding me...
                                    Bank Of India customer support has been notified about the posted complaint.
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                                      V
                                      Virarjuna
                                      from Vasai-Virar, Maharashtra
                                      Dec 19, 2018
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                                      Address: Raigad, Maharashtra, 402304

                                      Dear sir
                                      Mera
                                      Maharashtra varasgaon ifc bkid0001257 branch mein current account hai mei last 3 months se 100000 (One lakh) mudra loan ke liye bank mei ja raha hu muje sab documents mange maine diye hai usme 2 manager change hogaye lekin loan nahi hua abhi manager hai woh bol rahe hai tumhara transaction achha nahi hai lekin mera business badhega to transaction hoge muje machine lena hai lekin bank support nahi karti.. Mudra loan kis liye hai jinko business badhana hai uske liye hai lekin unko hi nahi milta apko sirf wellsettal businessman ko hi loan dena hai to hum kaha se laye paise kuch to vishwas chaiye apko customer ke upar
                                      Bank Of India customer support has been notified about the posted complaint.
                                      Email list
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                                        Sravani Lanka
                                        from Hyderabad, Telangana
                                        Dec 19, 2018
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                                        Address: Ranga Reddy, Andhra Pradesh, 500047

                                        On october 9th there were two transaction failures. I have raised complaint for both transactions at online web portal and also called the branch for request processing. Amt of one transaction was credited back on 17th november and other failed transaction is not yet processed. I have raised complaint again. No measures has been taken yet.

                                        And all the they are not giving any proper information regarding the refund period for transaction failure. At time they are saying 31 + 2 days, at other 41 days and again i[censored] call they are saying 45 days.
                                        Bank Of India customer support has been notified about the posted complaint.
                                        Dec 19, 2018
                                        Updated by Sravani Lanka
                                        Transaction details are as follows.

                                        Account No: [protected].
                                        Failed Transaction details.

                                        Tuesday, October 09, 2018, 5:34 PM
                                        MEDR/SANJAY SUPER/14004/

                                        Tuesday, October 09, 2018, 5:36 PM
                                        MEDR/SANJAY SUPER/887225/
                                        Dear sir,
                                        I bought a product from Amazon when i cancel it. Amazon refund my money Rs. 41999 on[protected] in my bank account but the bank of india not credit my money in my bank account. Today is 17-12-18. Refund reference no.[protected]. I sent many mail to bank. But bank team not solve my problem. My mobile no. [protected].
                                        On 22/11/2018, I Transfer Rs 500/- to my friend but Mobile App (Phonepe) showed failed Transaction but Money has already Debited from my Account.
                                        Transaction UTR:[protected]
                                        Account Holder: wagh pushkar bapu

                                        I informed Phonepe but they said problem is with your bank.
                                        So please Kindly Refund My Rs 500/-.
                                        Mera ahi take peash nhi Mila 36day howa hi Mera transaction ID 141118DATA50246 He account no [protected] :date9/11/2018 Rs300 name Vilas keshav bhoye
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