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Bank Of India Complaints & Reviews

www.bankofindia.co.in

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Updated: Feb 26, 2025

Complaints 2374

Resolved

291

Unresolved

2083

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Address: Muktsar, Punjab, 152026

Sir,
I had done a transaction at BOI atm on date 03.12.18. But atm could not dispense the money and same amount has been debited from my account.I had file a request to bank of India failed translation online page.After that i contacted several times to customer care of BOI but every time they ensure me that your refund will be credited in your account in some days. But amount could not refunded till date. The customer care executive also directed me to file a complaint by mail to "ho.[protected]@bankofindia.co.in " and " headoffice.[protected]@bankofindia.co.in".

Details given below:

Reference no:ATM[protected]

+1 photos

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Dec 25, 2018

Updated by Gaurav kumar This failed transaction is done for amount 6000rs.

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G

gogymon

from Mumbai, Maharashtra

Dec 27, 2018

Dear Sir/Madam,

We are unable to login in Bank of India Site.
The error shows as "As Some error has occured while processing your request. Please try again."

Please do the needful and cofirm

For Formertron Engg India Pvt Ltd,

Gogymon Isac
[protected]

A

Amit Priyadarshi

from Delhi, Delhi

Dec 27, 2018

Today received message 141.60 rs is debited(trf).today no transaction from my site.
ac no-[protected]
boi bihariganj
amit kr ankit

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Address: Puri, Odisha, 752001

I order some product flipkart and pay in debit card. Card number is ([protected]) again i return that products. And i apply refund amount. Flipkart all ready refunded amount 1533 date-5:12:2018. And reference number is pur[protected]. Still my amount 1533 is not credited to my bank account.. Plz tell me what is the problem and how much time my amount credited to my bank account

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M

Manoj Hardikar

from Jabalpur, Madhya Pradesh

Dec 27, 2018

Sir,
my branch ifc code bkid0009403 atm card not received

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Address: 110062

I opened a back account on 18th december 2018. They asked me to come next working day so i went there and then they told me that atm card isn't available right now come after 1 day. So i went again and they made the same excuse, so i went again today and they asked me to come after 15th january 2019.
I askef them to activate my internet banking so that i could transfer money as i had to pay my college fees.
They said come after 15th january.
Can you please help me?

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T

taosif

from Bengaluru, Karnataka

Dec 27, 2018

Hai dear ma"am/sir
im taosif im trying to login in bank of india mobile app but i cant able to login from 15 days please clear, my issue as soon as possible

S

Sushanta Raut

from Gurgaon, Haryana

Dec 27, 2018

Please check let me know what is my current status of my complaint no. 061218DATA1511
061218DATA1512
061218DATA1514
Anyone withdraw my money without using my debit card through ATM please check.

Z

Zeemitaksh

from Delhi, Delhi

Dec 27, 2018

Hi, on 14.12.2018 I have try to take out Rs. 1000/- from my account [protected] from CWDR//492275/00092118 but it's was fail due to some reason but money was debited from my account. Kindly please do the needful at the earliest.

Regards,
Ksh Zeemita Devi
[protected]

S

serajzakia

from Lucknow, Uttar Pradesh

Dec 27, 2018

Amount 2490 not credit to my acount

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Address: Alwar, Rajasthan

This office has submited a letter on 20/12/18 to bank of india, bhagat singh circle, plot no. 04, raghu marg, sachin tower alwar to pay from a/c no. [protected] to various firms and suppliers through rtgs but so far till 2;30pm, 24/12/18 the payment has not been transferred to any of the firms/ suppliers/ persons.
Asst. Director
Sai, stc
Alwar.
A/c no.
[protected]
Bank of india,
Alwar

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A

Ajay Pasavan

from Gaya, Bihar

Dec 27, 2018

Name Ajay paswan
AC.[protected]
Visa card no.[protected]
Mo.[protected]

delay in money transfer through rtgs payment to the various suppliers of this office - Comment #3308014 - Image #0

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I have been receiving messages from boi star connect, pipes, gnanam from quite long time. I don't have any account with boi but still receiving messages like adding as beneficiary account within 24 hrs. Please check and remove my number from your database. These messages are making me irritating and there is a chances to do any mischievous activities. Please take immediate action.

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A

Aasim Sayyed

from Pune, Maharashtra

Dec 24, 2018

Humne Flipkart Se Kuch Saman mang raha tha usse return kiya uska refund abhi tak Hamare account mein Jawani Hamar Humne Flipkart Ki Kasam Ki Raah dikha de usse Baat Ki thik hone Ne Hame Ek rrn number diya hai jio Jo Bank of India ke customer care Adhikari se check karna hai phone number[protected]

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Address: 400104

Dear sir,

I mrs. Prachi sunil gurav have saving a/c in boi bank, goregaon west, branch. Ecs mandate charges debited to my a/c on dec 20, ecs mandate charges debited for 4 times to my a/c.in dec month, i did not invested any fund. Need to know the further details and want my cash back
Kindly register my complaint against boi bank.
My savings bank a/c details:
Ac no. [protected]
Ifsc code: bkid0000098
My contact no. [protected]
Email id: [protected]@gmail.com

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I had booked my bus ticket online using this account and the amount has been deducted twice but the tickets are unbarred due to non payment soo please investigate and provide us the solution i had booked the ticket on[protected] i thought the money will he refunded with in the 3working days of bank but the amount has not been refunded sooo i would like to bring it to your notice please make sure thr amount will be refunded to my bank account peenya branch

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Dec 23, 2018

Updated by harshitha krishna Amount has not been refunded

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Address: Kolkata, West Bengal, 700070

I have been trying to add my mobile no in online banking service and all other upi service for last 15 days but it's not getting added. I met to branch for mobile banking they suggest me online banking i did the same but could not add mobile no. Every time trying to add it's showing disabled service. I even called customer care they also couldn't help. Nither the branch could help me out to activate mobile no for any online activity.

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My account has balance of rupees 500, but i am not able to use them nor transfer them niether withdraw them literaly, my money is blocked in account
When i called to customer care he says that my balance is showing as lien balance, and i dont even had an idea about it that wen my main balance turned to lien balance
My atm is also not working worst case, cant even login to star token app

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Address: Rajkot, Gujarat, 360050

Dear sir/medam i am sonal chandubhai vasani my account number [protected] date 11/12/2018 transection my account 7698+7698 by flipkart oder. And seller refund to my amount in my account 11/12/2018
But not amount add to my account i have 8 working day wait but not amount to my account reference id pr18121103413019235014901
Pr1812110355314298205603
Please refund to my account please i have 2 time call your costomer care but his not sporting to meet please

+1 photos

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Dec 21, 2018

Updated by Chandu Vasani Bank of India costomer care very bed experience

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V

VISHWAKEET SINGH

from Gobardanga, West Bengal

Dec 24, 2018

When I booked my ticket through paytm but due to some reason transtion was failed but from my account money was deducted .I was talk to paytm customer service then he replied me your money has proceed by paytm contact your bank

refund regarding - Comment #3305630 - Image #0

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I tried to withdraw money from an atm in the evening of 17 dec 2018. I entered the amount rs500. It was processed and at last wrote "transaction time out". My money was debited and still i have not received the return.

Cwdr//350297/00041427

This is the description i have provided

This is not for the first time. Bank of india is now giving the worst service. It's upi rarely works. Maintenance of it's app are poor. Bank refuse to print the passbook if you have done many online transaction stating upi's are fake and illegal.

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Last week i withdrawed money from my atm account.. I withdrawed rs. 400 from my atm account. I dint get the cash in hand but at the same time immediately i got a message in phone saying that the amount rs. 400 is debited. This is a problem which recurrently. Please see to that this doesn't happen again and please transfer my money as soon as possible.

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On saturday 15th december 2018 my son went to sbar bank in kazakhstan with visa atm card ending xxxxxxxx4774 a withdrawal of rs. 10034.09. The money is not dispensed but debited from my account. I think it was not mistake from kazakhstan sbar bank. My son also went to sbar bank and ask about the money but thay told him its the mistake of bank of india. So please refund the money on an early date as possible.

A/c holder:-. Md abdul satar
A/c number:-. [protected]
Ifsc code:-. Bkid0005042
Micr code:-.[protected]

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K

kprakashroy

from Kanpur, Uttar Pradesh

Dec 21, 2018

Acccount no.[protected]
The amount has been initiated by Paytm on 15/10/2018.
amount
1-4988 transaction id -[protected]
2-249 transaction id-[protected]
reference no.[protected]
The transaction had been failed this is the statement of call centre team.

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Address: Gopalganj, Bihar, 841423

Website: bank of india

I ordered one back pack through myntra wroth rs.660.45 on 16th september 2018 but some of reason i cancelled my order but refund is not credited yet. myntra give me refund reference number
- [protected]
I called bank and also send many mails but they don't answer me.. I also complain at [protected]@email.com
They are suggested me to complain against bank and they want the complain number but bank is not responding me...

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Address: Raigad, Maharashtra, 402304

Dear sir
Mera
Maharashtra varasgaon ifc bkid0001257 branch mein current account hai mei last 3 months se 100000 (One lakh) mudra loan ke liye bank mei ja raha hu muje sab documents mange maine diye hai usme 2 manager change hogaye lekin loan nahi hua abhi manager hai woh bol rahe hai tumhara transaction achha nahi hai lekin mera business badhega to transaction hoge muje machine lena hai lekin bank support nahi karti.. Mudra loan kis liye hai jinko business badhana hai uske liye hai lekin unko hi nahi milta apko sirf wellsettal businessman ko hi loan dena hai to hum kaha se laye paise kuch to vishwas chaiye apko customer ke upar

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V

Vilas@1989

from Mumbai, Maharashtra

Dec 19, 2018

Email list

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Address: Ranga Reddy, Andhra Pradesh, 500047

On october 9th there were two transaction failures. I have raised complaint for both transactions at online web portal and also called the branch for request processing. Amt of one transaction was credited back on 17th november and other failed transaction is not yet processed. I have raised complaint again. No measures has been taken yet.

And all the they are not giving any proper information regarding the refund period for transaction failure. At time they are saying 31 + 2 days, at other 41 days and again i[censored] call they are saying 45 days.

+2 photos

Bank Of India customer support has been notified about the posted complaint.

Dec 19, 2018

Updated by Sravani Lanka Transaction details are as follows.

Account No: [protected].
Failed Transaction details.

Tuesday, October 09, 2018, 5:34 PM
MEDR/SANJAY SUPER/14004/

Tuesday, October 09, 2018, 5:36 PM
MEDR/SANJAY SUPER/887225/

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S

samar 70

from Ambala, Haryana

Dec 19, 2018

Dear sir,
I bought a product from Amazon when i cancel it. Amazon refund my money Rs. 41999 on[protected] in my bank account but the bank of india not credit my money in my bank account. Today is 17-12-18. Refund reference no.[protected]. I sent many mail to bank. But bank team not solve my problem. My mobile no. [protected].

not refunding the failed transaction amount - Comment #3302945 - Image #0

P

Pushkar Wagh

from Nashik, Maharashtra

Dec 19, 2018

On 22/11/2018, I Transfer Rs 500/- to my friend but Mobile App (Phonepe) showed failed Transaction but Money has already Debited from my Account.
Transaction UTR:[protected]
Account Holder: wagh pushkar bapu

I informed Phonepe but they said problem is with your bank.
So please Kindly Refund My Rs 500/-.

V

Vilas@1989

from Mumbai, Maharashtra

Dec 19, 2018

Mera ahi take peash nhi Mila 36day howa hi Mera transaction ID 141118DATA50246 He account no [protected] :date9/11/2018 Rs300 name Vilas keshav bhoye

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Address: Ludhiana, Punjab, 141001

Sir mera naam malkeet singh account num.[protected] maine induslnd bank ke atm say 6300rs withdrwal kiye theh but atm say cash bahar nhi aaya aur mere account main say amount debit ho gae theh atm id. Mn002015 &txn num.7427 hea 1712/18 ko 17:32pm main maine withdrawal kiya thah pls reguest my amount refundable mtlb sir mere atm card say maine withdrawal kiya thah paise atm say bhr nhi aaye aur 24 hours ho gye hea abhi account main credit nhi huy

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S

Suresh Chandra Bagh

from Bhubaneshwar, Odisha

Dec 19, 2018

Bank of Baroda 3 .4bar complaints dia 1bar vi reply nhi dete ho

R

ravindrapatel

from Kota, Rajasthan

Dec 19, 2018

Atm transaction failed but amount but amount debited my account

a/c no.[protected]
transaction date = 27/11/2018
atm id = s1awrn12
trace no=45802
amount= 10000

so please refund my amount as soon as possible

ravindra patel

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Address: 620017

Website: Bankofindia.co.in

On saturday 15th december 2018 i went to boi atm ammaiyappa nagar in trichy17 with atm id icb8038 at 07:10 a. M. I punched on my icici bank kknagar chennai card ending xxxxxxxxxx4850 a withdrawal of rs.8500. The machine said transaction under process and within a minute my icici account debit message reached me in my mobile. But there was no macine counting sound of notes inside the macine but in the next 30 seconds a message was thrown on the monitor that transaction timed out. I think there was no cash on the macine. Immediately i have raised a complaint with my icici bank. There i understand they have paid boi. But bank of india are not looking the matter and refunding the money. Matter will be reported to rbi dbod if they do not settle the issue.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 18, 2018

Dear Valliappan Singaram,

We request you to email us your concern with your contact details on [protected]@icicibank.com.
Please mention the UID (a5izyw) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

S

Sundarram127

from Chennai, Tamil Nadu

Dec 19, 2018

I transferred the amount of rupees 3032 on 10.12.2018 to the orange finance from Qpay website the amount debited from my account but not credited to the receiver they told like bank declined the amount please help me to reclaim the amount.

atm cash not dispensed but my icici account debited the amt. 8500 - Comment #3302872 - Image #0

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Address: Gwalior, Madhya Pradesh

Mera mobile no bank se link he fir bhi mere pass messege nahi ate jis ki vajhe se me apne atm ka pin janerate nahi ker pa raha hu pehle mere mobile par messege ate the lekin april mont se mere mobile par messege nahi a pa rahe he jis karan se me apne atm ka use nahi ker pa raha hu or muje bar bar bank jana padta he bank mere ghar se 10 kilometer dur he js karan kafi time lagta he or kabhi tome apne pese nikal nahi pata hu [protected] ye mera mobile no jo bank me link he account no [protected]. Mera name dileep mahore branch name phoolbag kripya mere mobile no par messege alert start ker diya jae

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Address: 122103

Website: [email protected]

17/12/2018 ko sham ke time atm machine se pase nikal raha tha or pese nahi nikle or act se pese kat gye rs 8000+10000=18000 rupye kat gye aap se niwedan yah hai ki mere pese ki jankari or mere pese mere act me credit kar dye jye aap ki atti kirpa hogi,

Name wakar yonus
Act no [protected]
Branch sohna
Mob [protected]
Mail. [protected]@gmail.com,

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