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Bank Of India Complaints & Reviews

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Updated: Nov 20, 2025
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I
Isha Korde
from Chennai, Tamil Nadu
Feb 15, 2019
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Address: Pune, Maharashtra, 411051

I have scratched the card 2days back (12/02/19)at BURGER KING PAVILION PUNE for the amount of 134/- but the swiping machine has shown that the Transaction declined.But the amount actually got deducted from the Bank of India(VISA) :[protected] my debit card .
SO PLEASE TAKE INTO CONSIDERATION MY REQUEST AND REVERT ME BACK WITH THE BEST RESULT.I will be hoping that my amount will be refunded asap
+1 photos
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    Shubhammadaan
    from Ambala, Haryana
    Feb 15, 2019
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    Address: Karnal, Haryana, 132116

    I have maintained curren account with your taraori branch. On 15.2.2019 i went to branch for cash withdrawal of rs 5000. I gave the cheque to cashier mr. Gulshan chawla. He said there is connectivity problem. After 20 minutes i asked for payment but he said same problem. Then i went to admin officer mr pawan and ask is there any problem withsystem. He said no i also ask to another clerk his system also running. How can it possible ke sab ke system running me hai or cashier ke nahi. I also inform to that earlier many times he also delayed in payment of cash
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      P
      Pravinramani
      from Nagpur, Maharashtra
      Feb 14, 2019
      Resolved
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      Resolved

      Address: Nagpur, Maharashtra, 440008

      Dear sir,
      I have a saving account in bank of india.

      On 21-May-2018, Rs.1300 were deducted four times from my account on doing online electric bill payment of Rs.1300.
      This is due to problem in bank server showing error after all four attempts to pay bill.

      But after 5 minutes I received four sms indicating Rs.1300 deducted 4 times from my account.

      My bill was also paid from one transaction but Rs.1300 were deducted 3 times extra from account.

      On complaining on Bank of India website at 'Failed transactions Refund Claim' link the Bank has refunded Rs.1300 a single time only.
      The bank of india has not paid me remaining Rs.[protected] × 2).

      I complained again on bank's website in 'Bank Level Refund' link to get remaining Rs.2600 but till now the status is showing that 'We are looking into the matter'.

      From four debit transactions of Rs.1300 one succeeded and one was refunded, so I should get Rs.2600 from the bank.

      I visited Bank Branch (Kalamna branch, Nagpur) many times but the bank branch is also not responding positively to refund back Rs.2600.
      +2 photos
      Feb 16, 2019
      Complaint marked as Resolved 
      Called by bank and processed.
      Bank Of India customer support has been notified about the posted complaint.
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        N
        Narendra Patra
        Feb 14, 2019
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        Address: Puri, Odisha, 752001

        Dear sir, rtgs of value rs 494000.00 was issued from your puri brach, odisha on dt 28.01.19, but the above amount could not credited to the party"s a/c due to mention of wrong a/c number. But the above amount is still not credited to our a/c though 17 days passed. Kotak mahindra bank, nariman point branch, mumbai is not cooperating.
        It is too late, so we request to help us to reverse the amount to our a/c

        Jagadish agencies, puri (Odisha)
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          P
          Planning Azamgarh
          from Shikohabad, Uttar Pradesh
          Feb 14, 2019
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          Address: 233225

          Dear Sir/Madam
          I am Sarwjeet Singh and i am long time customer in Bank of India. My Account No. is [protected]. Lathudih Branch IFSC Code-BKID0006918.
          I did transfer amount 2000 Rs in Account No.is [protected] dated 11/02/2019 via PhonePe but payment not reached in receiver and debited my account. Money did not return from 4 days.
          Txn Id is - P1902111352494030649512
          UTR No. is - UTR;[protected]

          I requested send my money back
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            S
            ShankarSG
            from Delhi, Delhi
            Feb 14, 2019
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            Address: Bellary, Karnataka, 583276

            I had done a amazon shopping... Due to some issues they didnt delivered the product, hence they have made refund to my account... But that amount is still not showing in my account. Its been 5 months the transaction occurred. Could you please help me out in this regard. I have complained regarding this to bank customer care and branch also but its of no use in my case.
            Trax. Date: 11/10/2018
            Trans. Id :medr/amazon/529763
            Amount: 999
            Bank Of India customer support has been notified about the posted complaint.
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              T
              Tanya Fransz-Manchanda
              from New Delhi, Delhi
              Feb 13, 2019
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              My bank account number with gk 2, delhi branch is [protected].

              I had made few purchases on pos caratlane website on jan 25 via my debit card, and later i had to cancel those orders due to some reason. Caratlane said it had routed the refund via its gateway payu.

              Transaction details:

              Transaction 1:
              1. Original date of transaction (Date of debit) : jan 25

              2. Original amount which was debited to your account: 9213

              3. Account number in full (15 digits) which was debited: [protected]

              4. Transaction id.: medr/caratlane co/937883

              Transaction 2:
              1. Original date of transaction (Date of debit) : jan 25

              2. Original amount which was debited to your account: 7866

              3. Account number in full (15 digits) which was debited: [protected]

              4. Transaction id.: medr/caratlane co/936776

              Transaction 3:

              1. Original date of transaction (Date of debit) : jan 25

              2. Original amount which was debited to your account: 10411

              3. Account number in full (15 digits) which was debited: [protected]

              4. Transaction id.: medr/caratlane co/930986

              Transaction 4:
              1. Original date of transaction (Date of debit) : jan 25

              2. Original amount which was debited to your account: 10623

              3. Account number in full (15 digits) which was debited: [protected]

              4. Transaction id.: medr/caratlane co/933578

              Upon contacting payu i was informed that from their end the refund has been processed successfully for the payu id's: [protected] (Rs 10623), [protected] (Rs 10411), [protected] (Rs 7886), [protected] (Rs 477) & [protected] (Rs 9213) on[protected] &[protected] against the acquirer/refund reference number 30001090309025219335785, 30001090319025219309861, 30001090319025219367760, 30001090319025219355161 & 30001090319025219378833.

              And that it would reflect in my bank account within 5-7 working days.

              However it has not been refunded to my bank account till date.
              I have got in touch with every department of boi from customer service head office to bank branch and zonal office but to no avail.
              Bank Of India customer support has been notified about the posted complaint.
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                S
                Shreya Sapre
                from Mumbai, Maharashtra
                Feb 13, 2019
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                Address: 421201

                Dear sir,

                Myself mrs. Shreya k. Sapre a/c no. [protected] with dombivli east branch

                I had swipe my card at m/s nirmal store on 12/02/2019 twice for amount rs.2899/- plus rs.2899/-. This total amt rs.5798/- debited to my a/c but
                Nirmal store not received any credit in his account.

                Kindly refund my amt of rs.5798/- at the earliest.

                Regards
                Shreya sapre
                [protected]
                Bank Of India customer support has been notified about the posted complaint.
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                  W
                  Wilima
                  from Kolkata, West Bengal
                  Feb 15, 2019
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                  Address: Bardhaman, West Bengal

                  Sir/Madam

                  I tried making card payment on 12/02/2019 with Big Bazaar. Due to some transaction error, payment slip was not generated even though money has been deducted from my bank account.
                  Payment of Rs. 934 has been made twice, resulting in the deduction of a total amount of Rs. 1, 868.

                  I'm providing my account details and transaction details below:
                  Customer Name- WILIMA GHOSH
                  Account No.- [protected]
                  Customer Id[protected]
                  IFSC Code- BKID0004230
                  MICR Code[protected]

                  Transaction Date- 12/02/2019
                  Debited amount- 1, 868/-
                  Transaction id- MEDR/BIG BAZAAR /522419/
                  and MEDR/BIG BAZAAR /523261/

                  I contacted BOI customer care and also filed a complaint online on BOI official website (Reference No.- POS[protected] and POS[protected] but still didn't receive any response. I also filled up the charge back form in my home branch.
                  I would like you to kindly go through this matter as soon as possible and I hope to get a refund of the money which has been deducted from my account shortly.
                  Thank You,
                  Wilima Ghosh.
                  Bank Of India customer support has been notified about the posted complaint.
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                    A
                    Ankur Kumawat
                    from Indore, Madhya Pradesh
                    Feb 11, 2019
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                    Address: Shajapur, Madhya Pradesh, 465441

                    To
                    The branch manager
                    Bank of india
                    Agar malwa
                    Sub - didn't get atm, check book & passbook

                    Respected sir,
                    I am ankur kumawat from
                    Agar i was opened an account on you branch in the year 2014 but till now not get my passbook, atm, and check book. I had so many times have requested for that.in your branch office says take from kiosk because your account opened in kiosk and kiosk person also told collect from bank what can i do. One thing also my transactions are upto 100000 per month so have need the atm card and check book.
                    Kindly request to you solve my problem.

                    Ankur kumawat
                    A/c no. [protected]
                    Ifsc - bkid0009552
                    Mob no - [protected]
                    Bank Of India customer support has been notified about the posted complaint.
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                      Y
                      yesu666
                      from Colachel, Tamil Nadu
                      Feb 11, 2019
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                      Address: 601101

                      I have a account in boi arani, thiruvallur branch. I am president of trust named guru agathiyar gnanam foundation, today 11/02/2019 evening 4pm i went the branch about trust account opening, but the branch manager is not gives proper respond and respect... Actually he is not saw my face.. He didn't read trust deed and details, he said suddenly come next week... I have three accounts in this bank including my family members ac tommorow we will close the accounts from that bank.. We feel shame about that bad service, some managers like this branch manager always teaches consumers like begger, they forget, they getting salary for giving proper service to people, good bye to worst bank
                      Bank Of India customer support has been notified about the posted complaint.
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                        C
                        chandrakant sathe
                        from Ahmedabad, Gujarat
                        Feb 11, 2019
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                        Address: Ahmednagar, Maharashtra, 414001

                        Hello sir,

                        I had done transaction on 27/12/2018 with other bank atm. Due to atm failure i not got cash but money debited from my account.
                        My account number is [protected]
                        Transaction date:27/12/2018
                        Debited amount:5000/-
                        I already filled cash back from 2 times in home branch.
                        Complaint this online also on bank of india official website.
                        Reference number is: atm[protected]
                        Also contact to atm customer care : [protected].
                        Still no response from bank of india.
                        I also sent email on ho. [protected]@bankofindia.co.in.
                        Still nothing happen.

                        Waiting for positive response.

                        Thanks
                        Bank Of India customer support has been notified about the posted complaint.
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                          H
                          Husain Nazeer
                          from Thiruvananthapuram, Kerala
                          Feb 10, 2019
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                          Address: Thiruvananthapuram, Kerala, 695541

                          Didn't receive money using upi transfer in paytm app. Yesterday my friend transfer 2500 to my bank and in his paytm app it shows that the money transfer is successfully send but i didn't receive any money. Please give me my money or refund that money.. Yesterday night bank of india unable to check my balance what's going on the night. There is no response or anything in bank of india.. Please solve this issue to. Plz give me my money that has been send by my friend. The upi refferel number and all details are provided in the bottom image section plz open it also.
                          +1 photos
                          Bank Of India customer support has been notified about the posted complaint.
                          Name-Hari Vishnu Yadav
                          Account no.-[protected]
                          ATM code- ATM cash 90371 BOI sanwer road indore, i am govt.employee, i don't receive cash but cash was debate from my account at 6 feb.time 01.40 hrs., my account detail are provide above, amount debited is 5000+5000=10000 rupies kindly think about it .. Thank you
                          Hi,

                          I have recieved calls from a person claiming him as a bank manager ([protected]) from mumbai. He is aksing my card details like date of expiry and CVV details. When i questioned him, he started talking bad words and then he did cut the call.
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                            E
                            Ehtesham Mohammed
                            from Mumbai, Maharashtra
                            Feb 9, 2019
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                            Address: Gaya, Bihar, 824211

                            My sister has applied new atm card in bank of india sherghati branch and received the same. On 06th february, 2019 she has received the fraudulent call from [protected], the person is saying that he is employee of bank of india and she have to activate my atm card, the said person also confirmed her first 4 digit and last 4 digit of atm card no. Further he explained her the procedure for activation of her card. She has followed what he said in that time, after that her account debited rs. 1500/- and 400/- respectively (Total rs. 1900/-), the said person assure her that this is the procedure and her account will be credited soon, after that she has called him again but number from where she got the call told her that wrong no.in this regards she had made inquiry in my bank, the bank employee refused to help her, he refused her by saying that it is her mistake bank cant do anything in this matter. The bank passbook and text message shown that the amount credited to mobile wallet pvt ltd. It means that the money is credited in somewhere account/ wallet. The bank can easily recognized him, by making inquiry in which account money has been credited, but bank refused to do any help for her.

                            I am complaining here because i want the justice in this matter. You are therefore humbly requested to do the needful at your earliest. I am herewith attaching necessary document for the action, further details if any required will be send you.
                            Thanking you.
                            Mohammed ehtesham ([protected])
                            Email - [protected]@gmail.com
                            +1 photos
                            Bank Of India customer support has been notified about the posted complaint.
                            I have not received my payment from paytm .there are saying from boi we will received amount it has be 8 days I have not received . please help me on it

                            fraudulent transaction done with atm card - Comment #3348035 - Image #0
                            fraudulent transaction done with atm card - Comment #3348035 - Image #1
                            Name= shashi sundaram
                            a/c no= [protected]
                            branch= jagdeo path mod, bailey road bihar, patna, 800014


                            i have done shopping on 03 feb 2019. But i returned the product on 7th feb 2019. The paytm company has informed me that they have refunded in the bank account. That refunded money is not showing in my account
                            oreder no=[protected]
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                              A
                              Astha Trivedi
                              from Ahmedabad, Gujarat
                              Feb 9, 2019
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                              I have booked 4 tickets from redbus. At last minute, it said "can't booked tickets due to some technical glitch." i have contacted redbus and they emailed me saying it's fault from your bank's end. And money will be refunded back by 2 working days.992 inr has been deducted twice. The bank of india hasn't responded yet. I want my refund back. I am sending photo of that email from redbus. Please do the needful urgently.
                              +1 photos
                              Bank Of India customer support has been notified about the posted complaint.
                              Only one counter open .
                              debited counter open only
                              credited counter many days to off
                              many rush in one counter
                              Sir Mera atm kabtak aa jayega .Jo ki old atm close huaa taa uske badlemai
                              My debit card is expired on August 2018 and i received new debit card from home branch but it shows hotlisted from same time so please resolve my problem as early as possible
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                                D
                                dhaval10
                                from Vadodara, Gujarat
                                Feb 8, 2019
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                                Address: Surat, Gujarat, 395001

                                The manager
                                Bank of india
                                Ghod dod road branch
                                Surat

                                Subject: transfer cheque not accepted by bank staff

                                Dear sir,
                                I, dr. Pooja sureshbhai modi having saving account no. [protected]
                                With bank of india mehsana branch deposited same bank cheque in ghod dod
                                Road surat branch for transfer.
                                Bank staff refused to transfer the cheque on same day & asked for
                                Signature of payer on backside of cheque which is not possible as the payer firm is
                                A charitable trust & needs signature of 02 persons. Every time cheque transfer
                                The bank staff do not co-operate me & refuses for transfer the cheque without
                                Any proper reason.
                                Request to please give me proper reason in writing for not to transfer the
                                Same bank cheque in my account as i am going to consumer court for this matter.

                                Also some acceptance of boi manger (Ghoddhod road branch, surat) also attachment this copy

                                Please all customer request to do not open the account in boi bank

                                Regards,
                                Dr. Pooja sureshbhai modi
                                Mo.[protected]
                                +1 photos
                                Bank Of India customer support has been notified about the posted complaint.
                                I have received below message from BOI

                                BOI - Rs 170.71 has been Credited (NACH) in your account XXXX4724 - APBS CR INW - IOC Ref No300000 on[protected].Avl Bal 3027.85.

                                But the thing i dont have any BOI account.Please let me know what all these regards.

                                Thanks

                                transfer cheque not accepted by bank staff - Comment #3347916 - Image #0
                                Account no.[protected]
                                Mobile no. [protected]
                                Transition id[protected]
                                Email [protected]@gmail.com
                                1600 rupees kiye the lekin kat huye
                                sameergalat's reply, Feb 2, 2019
                                Account no.080710110016027
                                Mobile no. 8806686934
                                Transition id 903217086513
                                Email [email protected]
                                1600 rupees kat huye
                                sameergalat's reply, Feb 2, 2019
                                Account no.080710110016027
                                Mobile no. 8806686934
                                Transition id 903217086513
                                Email [email protected]
                                1600 rupees kat ho geye
                                sameergalat's reply, Feb 2, 2019
                                Account no.080710110016027
                                Mobile no. 8806686934
                                Transition id 903217086513
                                Email [email protected]
                                1600 rupees kat gaye
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                                  N
                                  Nepal1
                                  from Kolkata, West Bengal
                                  Feb 7, 2019
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                                  Address: 743503

                                  Respected sir,
                                  I'm nepal chandra porey. My a/c no-[protected] (Branch-amtala, south 24 parganas, westbengal. After transferred my bank a/c from burnpur branch to amtala branch i was opened for atal pension scheme.in atal pension statement from nsdl showing wrong adress & mobile no. I repeatedly complained about these at my newly home branch (Amtala). But no any action taken from their side.

                                  My a/c no show invalid in consumer forum of bank of india to give any complaint. What i do..?

                                  Please take any action as soon as possible.
                                  Bank Of India customer support has been notified about the posted complaint.
                                  On 04/02/2019 during transfer amount of ₹5000 by BHIM app (Nitish Kumar) Transection I'd[protected]
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                                    F
                                    Fulan Devi
                                    from Gurgaon, Haryana
                                    Feb 6, 2019
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                                    Address: Muzaffarpur, Bihar

                                    A/c ko Npci se link nhi karta h, kahne par kahta h abhi nhi hoga aur daily vapas kar deta h mera mob [protected], branch dholi bazar ifsc bkid0004668, Bank me kisi bhi cheej ex atal pention, balance kaise kata, passbook update nhi karta h, aur kisi bhi constomer se sahi se bat nhi karta h, hamesha Mobile par busy rahta h every staff, 1 staff jo peon h uska nam abhishek h uska behaiver to bilkul kharab h
                                    +1 photos
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                                      V
                                      Vivek 2521
                                      from Gurgaon, Haryana
                                      Feb 6, 2019
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                                      App name: PAYTM

                                      Transaction ID: 28691220

                                      Date : 17/01/2019

                                      Account no: [protected]

                                      Amount: 1000/-

                                      Sir I Vivek Kumar add money to paytm bank(paytm no. [protected]) but my transaction error 3 times of 1000 rupees but one time 1000 rupees is deducted from my bank account .when I connect to paytm care they tell that it error of BOI .

                                      PLEASE REFUND MY MONEY AS SOON AS
                                      +1 photos
                                      Bank Of India customer support has been notified about the posted complaint.
                                      Dbs atmid:Tyyw0133 on 6/2/19 at bandra west sv rd 2000 + 2000 twice
                                      Atm failure 11:52 & 11:56

                                      regarding deduction of money in online transactions. - Comment #3346047 - Image #0
                                      Zameer Ali Shaikh's reply, Feb 7, 2019
                                      Dbs atmid:tyyw0133 on 06/02/19 failed twice of 2000 at 11:52 & 2000 at 11:56 pls refund my amount
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                                        H
                                        hemlata123agrawal
                                        from Delhi, Delhi
                                        Feb 6, 2019
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                                        Address: New Delhi, Delhi

                                        I hemlata kumari an account holder ([protected]) of your bank, had transferred rs.1200 on 1st feb 2019 to a number ([protected]) through my upi bank account ([protected]@ybl) on phone pay application ([protected]). The same has been debited from my account. While the person to whom i had sent the amount got the amount credited and debited in the very next moment. Further i waited for 2-3 working days for the automatic refund but i have not yet received the money back.

                                        The transaction no is p1902010635057981776771 and upr:[protected].
                                        Mail from the person whom amount was sent is attached for your reference.

                                        Kindly help me resolve the issue on asap basis
                                        Bank Of India customer support has been notified about the posted complaint.
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