Barclays Complaints & Reviews

To
Ms Meera Rawal,
Barclays Bank PLC,
601/603 Ceejay House,
Shivsagar Estate,
Dr Annie Besant Road,
Worli,
Mumbai 400 016
Tel Phone no[protected]

Subject: Regarding the settlement papers

Respected Madam

I Mr Pratik Mahesh Panchal having a credit card no [protected]. I am writing this letter for my settlement papers which I had done in the month of January 2010 24Th. The agency person who had contact me and had given an assurance that the settlement will be done and the letters will be delivered to you in next few days but I have still not received the papers. The name of the person who had called me up is Mr Jay and the person who came to receive the money
Mr Vinay who collected the amount of Rs 6000/- Six Thousand Rupees cash from me. After that I had paid the minimum amount for the same and again I haad got the call from Pankaj who had told me that Barclays Bank has stop the settlement papers for some reason and bank will release the papers in the month of may but now that person is also not responding to me. From the month of February I am paying the minimum amount also and the telecallers are just giving me assurance that you will receive the settlement papers. But I have still not received the settlement papers.

Name of the agency and the contact person and the contact number of them are as follows along with the receipt number are as follows

Agency Name
Receipt No.
Amount
Date

Synergy Financial Solution
1195018
6000
22/1/10

GuruSai Enterprises
1304507
885
13/3/10

GuruSai Enterprises
1304812 950
14/4/10
GuruSai Enterprises
1425985 960
29/5/10

The contact persons are
Contact Persons Mobile / Tele phone Number
Mr Jay from Synergy Financial Solution [protected]

Mr vinay collection boy from (SFS) [protected]

Mr Pankaj from Gurusai Enterprises [protected]

Mr Bharat collection boy(GE) [protected]


On this month Mr Sanju mobile no [protected] from the Barclays bank who visited to my house for the collection and told him all this matter and he had spoken with Mr Jay also. My concern is just that only that I have not receive my settlement papers still now yesterday9th Aug 2010 one of the executive called me up also I told this whole matter to that person also but he was just telling to make the payment nothing else I told him that first solve my problem of settlement papers
But he was just arguing with me for the payment. Yesterday person called me from the bank and told me that Barclays has stop the settlement papers Name of the executive was Avinash


Requesting You please look in to this matter and please help me for the same. Reply me as soon as possible. If you want to contact me my mail id is [protected]@gmail.com.

Yours Faithfully
(PRATIK MAHESH PANCHAL)
10Th August 2010




[protected]

Hi,

I had foreclosed a personal loan with barclays finance on 9th of july , paying of the required amt...have attached the copy of the recipt received from thm.Still they have gone ahead and wothdrawn the ECS for the month of aug .

And when contacted they say it will take 10 days for teh refund it is highly inconvinient thy sitting with my money in their a/c wot for.Kindly help.

This is to bring to your kind notice that I have made a transaction for USD 200.00 on[protected] using BARCLAYS CREDIT CARD for payment of VISA Fees (STUDENT AND EXCHANGE VISITOR PROGRAM SEVIS-I-901 FEE) for my son, but a message was sent from BARCLAYCARD to my mobile phone, at 04:19 pm on[protected], stating that "transaction for USD 200 done on[protected]:01:58 on card number ending with 1377 has been declined due to status of your account. Please try again later", I was worried at seeing this message and I had to do the transaction by using another bank credit card, which was successfully executed.
But to my surprise now, I received a message (SMS to my mobile phone) from BARCLAYS CARD at 05:14 pm, the next day, stating that "transaction for USD 200 done on 10/11/2009 02:49:22 on card number ending with 1377 was completed successfully and will reflect in your next statement.", so, sent a request to BARCLAYS CARD GRIEVANCE REDRESSAL to cancel the transaction o[censored]SD 200.00 done by BARCLAY CARD and arrange for REVERSAL of the same, since it was already paid by another credit card. Then the amount of Rs. 9652/- (equivalent to US 200/-) was reversed in the month of January 2010, but it was debited to my Credit card account again in the month of February, 2010. After that I have sent so many emails to BARCLAYS CARD GRIEVANCE REDRESSAL and also telephonic complaints to BARCLAYS CUSTOMER CARE, but in vain. The have charged so many penalties and added upto more than 20,000/- in the last statement. Kindly advise me on this, how I can proceed for justice. Thanking you sir.

Dear Sir,

I was using Barclays Credit Card. More than 8 to 9 months i stopped using card & i was paying the payment regularly. Then I spoke to Mr. Samir Patil executive of Barclays bank (Office at 601/603 Ceejay House, Shivasagr Estate, Dr. A Beasant Road, Worli, Mumbai - 400 018) regarding settlement in Oct. He told me settlement amount will be 4,000/- & I gave 1010/- in cash & balance amount 2990/- in cheque to Agency Riddhi Siddhi Associate (Collector name was Rajesh Gurav).Again he called me in December & asked me to pay 1575/- for final settlement & gave excuse that due to some calculation or adjustment problem you have to paid 1575/- then only i am able to provide you settlement letter, that time agency was Gurusai Enterprises & collector name was Sandeep Kesarkar. Even when we (myself & Sandeep) spoke to Samir Patil on his mobile ([protected]) he had given commitment that i will get the settlement letter whthin a week. But same story happen again in Feb he called me & told me to pay Rs. 890/- for completing the settlement process. I denied to pay cash then he promised me & even he told collector to give in writing on receipt that this is the final settlement amount towards this card. Mr. Irfan ali from Gurusai Enterprises given in written as per the instruction from Samir Patil. Then i spoke to him he told me i will courier you the settlement letter but he never couriered. Thenafter whenever i called him on his mobile he never picked up my phone.Then suddenly in month of May one person came to my home for payment collection when i told him you speak to Mr. Samir Patil in bank then for next one month nobody came to my home. again this month one person came to my home for payment collection.

This is cheating because after commitment from the bank employee i am not getting the settlement amount & even i paid more than my purchase value to bank & they are raising the interest on amount even i told them to block my card on that also they are not agreeing.

After false commitment from bank then who is responsible. & Why should i pay to them. People from agencies coming home for payment. If this is the way bank is robbing to people then who will help us?

Please help me in this matter because i am getting frustrated due to this.

I am attaching receipt for your reference.

Please help........

i got a mail that you win one million united state dollor but they send me a demand draft made on my name anil kumar by mailwith scan copy of it and said me to pay 20000inr is it true or not pls define me i am sending you bank draft image so plz find it and reply me soon.His diplomat in delhi with demanddraft and call me to pay 20000INR so plz reply me and tell me it is true or not send me my demand draft by post.

Where should I complain regarding Barclay's harassment. Without my permission, Barclays converted my loan EMI to ECS in the month of November 2008 without any prior information as a result I ended up paying double EMI. Again in the month of Feb, 2009 they preponed the ECS date without any prior intimation as a result ECS got bounced and I was imposed a fine of 500 by Barclays. When I contacted the bank call center executive, she asked me to drop a check for that amount so that I can avoid late payment charges. I did the same and avoided late payment charges. Again in the Month of March, they presented ECS on 5th and got the payment, when I contacted the ECS, she told that as ECS got bounced, they presented it within 15 days, and they will not be presenting the second time in the same month, but to my surprise, they once again presented ECS on 18th March, 2009. As a result the money that I had kept for other check clearance got bounced and I had to shell out hefty fines to other banks which Barclays never returned to me. To avoid all this nuisance, I got the ECS facility cancelled and informed the same to Barclays bank, but the bank is presenting ECS everymonth and charging a fine of 500 stating "ECS returned - Bounce charges". How to get rid of this situation. Please help.

Dear Sir / Madam,
pls refer below mail for detail information regarding the loan which i had taken in 2008.
during the 2008 your executive tell me its 24 month period & your EMI is 3,147 Rs.at 17% interest . previously i had so many time sent the mail for my Loan Repayment Track / welocome letter.Even in customer care center but till date i am not got any kind of reply regarding Repayment Track (pls refer attached list) & also i personally visit to you Bank Branch ( sakinaka - behind Sudersan Hotel) A branch where i had taken loan in 2008 but your branch is shifted or located in some another place , & telephone no also not in workable . Similarly also i am check in pune barclays branch but loan account no not in access.

Thanks for given me track record but in your sent Repayment track my first EMI Start from amount 66,200 but i received only 63224 Rs cheque & i had paid all amount for loan processing at that time.
i have only below document which i had received at the time checque given by your executive.
INSTRUMENT NO : 009362.
DATE : 9/05/2008.
AMOUNT : 63224 RS.
LOAN ACCOUNT NO: LCO[protected]
CHECQE DETAIL :
DATE : 9/05/2008.
C.A. A/c; ANWB / DEL[protected] ICICI BANK NEW DELHI.
RTGS/NEFT IFSC CODE : ICICI0000007
"009362" "02290021: 024101" 29

pls refer Detail : Amount taken as loan = 63,224.
For 24 months total amount with EMI / 3147 = 75,528Rs.( till date i paid 25 EMI = 78,675)
Now,As per your new chart 36 Months total amount with EMI / 3147 = 1,13,292 Rs.
is this right charge for 63224 Rs.Loan ?
its my Very kind request pls recheck about my correct Repayment charge.& revart me back with positive result.
Best Regards,
Rajiv.Dube- [protected]
________________________________
Same confirmation sent to ________
Karishma Shah.
Manager- Customer Relations
Barclays Finance.
65977221.
Office Address:-
2,3,4 &5, Chintamani Plaza, Ground Floor,Andheri Kurla Road, Chakala , Andheri East, Mumbai – 400099.

but till date i am not received any replay
pls look in to this matter on priority.

Rajiv.Dube
[protected]

Dear Sir

I had a barclays bank credit card around 2 years back.On 9th Feb 2008 my card sudddenly stop working it was showing decline,i called up the barclays bank people to rectify the problem they were not aware on that day after two days i again try to swip my card it was again showing decline i again call to customer care and i came to know that the card had be stop as it was given wrongly to you.

I told them that i am using this card from last 7-8 months and i am regularly using this card also making the payment regularly still they said the same that it was mistakely given to them

When the card was stop i was having some bal amount of 3600 on me,I told them that i am ready to pay this amount but whatever you have done with me i need a appology letter for the same ,they said no for te same since then they are calling me and asking for the money,

I dont have any problem for makingthe payment but what about the problem occure from there side i had suffered for the same

Now they are giving me thretening call that they will send one executive at my place and he know how to recover the money.From last three days contineously one agent "Prachi" calling me and telling me the same.

What to do with this situation.I want to launch a complaint against this people who are harresing me for the some amount

Kindly help me out

My card number ws [protected]
My name is Abhit Moon
My number is [protected]
My email id is abhit.[protected]@rediffmail.com

Dear sir,
My name Benetleen, I am receive a mail on 9/7/2010 . Show as below this message. please tell me sir its true or fake
Barclays Commercial Bank has dedicated banking services that grows with your business and experts who understand your needs and ambitions. Barclays Bank PLC is authorised and regulated by the Financial Services Authority. Barclays Bank PLC adheres to the principles of the Banking Code. A copy of the Code is available on request. "The Woolwich" and "Woolwich" are trading names of Barclays Bank PLC.

CUSTOMERS ATTENTION
24hrs online Customer service
Barclays Commercial Bank Of London
London Branch.........
P. O. BOX 738, 1 Churchill Place,
London, E14 5HP, U. K.

ATTENTION: FIFA WORLD CUP PROMO WINNER

This is to inform you that we are in possession of your winning funds and we have less than 72hrs to transact with you.

Note your winning funds is $1,000,000.00 USD which is converted to you in india rupees 44,302,000.00 INR is now ready to be transfered to your bank account information sent to us by you. All verification has been done, the telegraphic remittance process has been concluded and the funds is now available for immediate transfer into your nominated bank account.

This is in accordance with section 13(1)(n) of the international transfer act as adopted in 1993 and amended on 3RD July 1996 by the constitutional assembly. We want you to understand that you need to pay the (Cost Of Transfer ) to enable us proceed with the transfer of your winning funds.

The (Cost Of Transfer ) means C.O.T. Every bank charges a certain amount for transferring funds and it is known as the Cost Of Transfer . The amount is £430 GBP(Four hundred and thirty Pounds Sterling only) equivalent to 30,000 INR. This amount must be paid by you before this bank will proceed with the transfer of your winning funds.

The Cost Of Transfer charges is legally for licensing and coverage documentation and approval signatures for the transfer before money reflects in your nominated bank accounts.

ATTN: The TRANSFER CHARGES cannot be deducted from your funds, your funds have been protected by a professional handcover insurance policy, it has to be remitted to you in full value, we advise that you kindly send the payment of 30,000 INR via Bank Transfer into the account details that will be given to you by this bank.

Note: The COT fees has to be paid via our Affiliated Export Accounts in india. For easy payment, we will provide you with the Affiliated Export Account details in your country to enable you fasten the process so that the transfer of your funds can take place immediately. And also be informed that as soon as you meet the requirement, the transfer of your funds to your account will commence today only and money will reflects in your nominated bank accounts same today.

Upon your response to this mail, we will give you our account officer details for payment of Transfer Charges.

While we await your response thank you for your time and urgent attention to these vital request as we are committed in delivering high quality banking services to suit your needs.

For further clarification OUR to make payment, please contact OUR Account Department on direct line +[protected] Sir William Ford (Account Dept).

Mr. Browm Smith (Senior Officer)
Account Department (Local/ Foreign)
International Banking Unit,
Barclays Bank Plc..,
Tel: +44-[protected]

Barclays Bank Plc.
==============================
Home internet online transfer
==============================
Travel Services
==============================
Standard Account Services
==============================
Foreign Currency Drafts
==============================
Company or Personal Cheques
==============================
Western Union Payments
==============================
Copyright © 2010 Barclays Bank Plc.
__________________________________
CONFIDENTIAL FROM Barclays Bank Plc.

Proud sponsors of the Barclays Premier League.

Hotmail is redefining busy with tools for the New Busy. Get more from your inbox. See how.

Flag this messageATTENTION: MICROSOFT LOTTERY WINNER!! WELCOME TO BARCLAYS BANK PLC.Wednesday, 30 June, 2010 3:06 PMFrom: "BARCLAYS BANK PLC" <[protected]@barclaysfunds.co.cc>Add sender to ContactsTo: [protected]@yahoo.comATTENTION: MICROSOFT LOTTERY WINNER!! WELCOME TO BARCLAYS BANK PLC.



Barclays Commercial Bank has dedicated banking services that grows with your business and experts who understand your needs and ambitions. Barclays Bank PLC is authorised and regulated by the Financial Services Authority. Barclays Bank PLC adheres to the principles of the Banking Code. A copy of the Code is available on request. "The Woolwich" and "Woolwich" are trading names of Barclays Bank PLC.

CUSTOMERS ATTENTION
24hrs online Customer service
Barclays Commercial Bank Of London
London Branch.........
PO BOX 36997, Catford,
London, SE6 4WT, UK

ATTENTION: WINNER OF MICROSOFT LOTTERY!!

This is to inform you that we are in possession of your winning funds and we have less than 48hrs to transact with you.


Note your winning funds is £1,500,000GBP which is converted to you in india rupees[protected] INR and is now ready to be transfered to your bank account information sent to us by you. All verification has been done, the telegraphic remittance process has been concluded and the funds is now available for immediate transfer into your nominated bank account.


Please note that this transaction will be cancelled after 48hrs if you are not able to meet with our requirement and your winning funds will be return to the Microsoft Msn Lottery Board. That means your winnings will be forfeited by you after 48hrs from now if you do not meet with the C.O.T fee {Cost Of Transfer}.

This is in accordance with section 13(1)(n) of the international transfer act as adopted in 1993 and amended on 3RD July 1996 by the constitutional assembly. We want you to understand that you need to pay the (Cost Of Transfer ) to enable us proceed with the transfer of your winning funds.

The (Cost Of Transfer ) means C.O.T. Every bank charges a certain amount for transferring funds and it is known as the Cost Of Transfer . The amount is £428 GBP(Four hundred and twenty eight Pounds Sterling only) equivalent to 31,228 INR.Only. This amount must be paid by you before this bank will proceed with the transfer of your winning funds.

The Cost Of Transfer charges is legally for licensing and coverage documentations approval signatures for the transfer before money reflects in your nominated bank accounts.

ATTN: The TRANSFER CHARGES cannot be deducted from your funds, your funds have been protected by a professional handcover insurance policy, it has to be remitted to you in full value, we advise that you kindly send the payment of 31,228 INR via Bank Transfer into the account details that will be given to you by this bank.

Note: The COT fee have to be made via Officer Account details, you are required to make payment in our Office Account details in your country. For easy payment, we will provide you with our Officer Account details in your country to enable you fasting the process so that the transfer of your funds can take place immediately. And also be informed that as soon as you meet with our requirement, the transfer of your funds to your account will commence today only and money will reflects in your nominated bank accounts same today.

Upon your response to this mail, we will give you our account officer details for payment of Transfer Charges.

While we await your response thank you for your time and urgent attention to these vital request as we are committed in delivering high quality banking services to suit your needs.

For further clarification on your preferred option, please contact the Senior Accounts Officer of the Account Department on direct line +[protected] Sir Frederick E Taylor (Mr.).

Sir Frederick E Taylor (Mr.),
(Senior Officer)
Account Department (Local/ Foreign)
International Banking Unit,
Barclays Bank Plc..,
Tel: +[protected], +[protected] , +[protected]

Barclays Bank Plc.
==============================
Home internet online transfer
==============================
Travel Services
==============================
Standard Account Services
==============================
Foreign Currency Drafts
==============================
Company or Personal Cheques
==============================
Western Union Payments
==============================
Copyright © 2010 Barclays Bank Plc.
______________________________
CONFIDENTIAL FROM Barclays Bank Plc.

Proud sponsors of the Barclays Premier League.

HI this is sunil here by have to inform you that i got the message that my mobile number has been selected in on going common wealth promo award stating that i have won 8,00,000 GBP in that contest
sir actually i have to make confirm that is this message is true or false. that too they are mentioning your bank name (BARCLAYS BANK) london uk.
they are asking to pay costom duty charge of 21,500INR, they are telling that those poples are ur bank delegates is this true. I kindly request you to inform me about this to my E.mail id..... please take serious action....

CUSTOMERS ATTENTION
24hrs online Customer service
Barclays Commercial Bank Of London
London Branch.........
PO BOX 36997, Catford,
London, SE6 4WT, UK

ATTENTION: WINNER OF MICROSOFT LOTTERY!!

This is to inform you that we are in possession of your winning funds and we have less than 48hrs to transact with you. Note your winning funds is ?1,500,000GBP which is converted to you in india rupees[protected] INR and is now ready to be transfered to your bank account information sent to us by you. All verification has been done, the telegraphic remittance process has been concluded and the funds is now available for immediate transfer into your nominated bank account.

Please note that this transaction will be canceled after 48hrs if you are not able to meet with our requirement and your winning funds will be return to the Microsoft Msn Lottery Board. That means your winnings will be forfeited by you after 48hrs from now if you do not meet with the C.O.T fee {Cost Of Transfer}.

This is in accordance with section 13(1)(n) of the international transfer act as adopted in 1993 and amended on 3RD July 1996 by the constitutional assembly. We want you to understand that you need to pay the (Cost Of Transfer ) to enable us proceed with the transfer of your winning funds.

The (Cost Of Transfer ) means C.O.T. Every bank charges a certain amount for transferring funds and it is known as the Cost Of Transfer . The amount is ?428 GBP(Four hundred and twenty eight Pounds Sterling only) equivalent to 31,228 INR. This amount must be paid by you before this bank will proceed with the transfer of your winning funds.

The Cost Of Transfer charges is legally for licensing and coverage documentations approval signatures for the transfer before money reflects in your nominated bank accounts.

ATTN: The TRANSFER CHARGES cannot be deducted from your funds, your funds have been protected by a professional handcover insurance policy, it has to be remitted to you in full value, we advise that you kindly send the payment of 31,228 INR via Bank Transfer into the account details that will be given to you by this bank.

Note: The COT fee have to be made via Officer Account details, you are required to make payment in our Office Account details in your country. For easy payment, we will provide you with our Officer Account details in your country to enable you fasting the process so that the transfer of your funds can take place immediately. And also be informed that as soon as you meet with our requirement, the transfer of your funds to your account will commence today only and money will reflects in your nominated bank accounts same today.

Upon your response to this mail, we will give you our account officer details for payment of Transfer Charges.

While we await your response thank you for your time and urgent attention to these vital request as we are committed in delivering high quality banking services to suit your needs.

For further clarification on your preferred option, please contact the Senior Accounts Officer of the Account Department on direct line +[protected] Sir Frederick E Taylor (Mr.).

Sir Frederick E Taylor (Mr.),
(Senior Officer)
Account Department (Local/ Foreign)
International Banking Unit,
Barclays Bank Plc..,
Tel: +[protected], +[protected] +[protected]

Barclays Bank Plc.
==============================
Home internet online transfer
==============================
Travel Services
==============================
Standard Account Services
==============================
Foreign Currency Drafts
==============================
Company or Personal Cheques
==============================
Western Union Payments
==============================
Copyright ?? 2010 Barclays Bank Plc.
______________________________
CONFIDENTIAL FROM Barclays Bank Plc.
Barclays Premier League logo Proud sponsors of the Barclays Premier League.

i got a messege on my mobile no. [protected] that i have emerged winner of 250,000 uk pounds in icc t20 world cup cricket promo. when i contacted them via email (barclays.bankuk.[protected]@gmail.com) the reply came that i have won the prize. they told me that my money has been put in a temporary account with them. they asked me for my personal details like id proof. when i mailed them my id proof, they replied that to receive the amount in india i have to shed around 33,000 indian rupees through international telegraphic transfer. i received this mail from tom williams who is the divisional director of barclays bank, london. please advice me what should i do?? please tell me whether this is true or not.
M.A.Khan

From,
JAMES PRASANTH WINSTON
Hewlett-Packard
Suhas Tech Park
Electronic City Post
Bangalore – 560 100

Sub: Issues regarding third party collection executives from Barclays Bank

Respected Sir/Madam,
I have a personal loan from Barclays bank approved in the year 2008. The EMI was Rs.2585/- which was being debited from my account regularly. However I had an ECS from Airtel which was my telephone service provider then and was later migrated to a different provider. So, I had to cancel my ECS with Airtel and consequently the ECS for Barclays bank also got cancelled as the Citibank informed me that both these ECS were using the same utility code. As instructed by the Citibank, I called up the customer service of Barclays bank on 29th October 2008 to send me an ECS form to which they never responded. Then I called up the Barclays bank once again during the last week of October 2008 to send a person to collect the EMI for the month of October 2008. They never ever responded to my request. In the month of January 2009, some of the collection executives visited our residence at around 8:30pm at night to collect the pending EMIs. My wife was alone at home and she was carrying and she told them to visit us when I am there at home. They started to threaten her and at last they agreed to come next morning. We handed over the pending EMIs of 3 months but they were not willing to accept it. They wanted the whole amount of the loan to be repayed immediately. We informed them that this is no fault of ours and we should not be penalized un-necessarily. They started threatening us and at last after a lot of argument they agreed with us to continue with the EMI to be debited from my Citibank account. They told us that they would be sending us the ECS form so that I can apply for the ECS for the same amount of Rs.2585/-. They never sent us the ECS form. We called up Barclays Bank once again on 9th March 2009 requesting them to send us the ECS form. The bank never responded. At last one recovery agent from WHITEFIELD area started calling us asking us to repay the entire loan amount immediately. We told them that it would not be possible immediately as we need time. They were not willing to listen to us and on 16th June 2009 they visited us at 9pm at night and they caught me by the collar and tore one of my shirts. The witnesses are my ex-house owner Prasad and my neighbor Chithanandan residing at No:86, 1st Floor, Shakkambari Nagar, J.P.Nagar 1st Phase, (Near Indira Gandhi Circle) , Bangalore. The recovery agents also locked the house from outside. We went to the J.P.Nagar police station and a complaint was filed on my behalf against the misconduct of the collection executives of the Barclays bank. There was a complete silence from the bank for quite some time even though we repeatedly tried contacting the bank to settle the account for us.

On 12th of June 2010 one Mr.Raj from Barclays bank contacted to settle the account. I told him that my mother is admitted to the Regional Cancer Centre at Trivandrum for the treatment of lung cancer and I will get back to Bangalore on 23rd and contact him. Even when I was in Kerala I have been getting threatening calls from the numbers [protected] and [protected]. Upon reaching Bangalore on the 23rd I contacted Mr.Raj and we spoke with regard to the settlement of the account. He told me he can offer a settlement of Rs.1, 40,000/- for which he had sent me as SMS as well. I said I can settle the amount as offered but I need some time as my mother is admitted to the hospital at Trivandrum for treatment of lung cancer. He also wanted my e-mail ID so that he can send a mail regarding what was spoken over the phone with regard to the settlement. I messaged him my e-mail ID but I never received an e-mail from him or the Barclays bank. I contacted him several times requesting him to send me an e-mail with regard to what was spoken on the phone. I did not receive any e-mails either from the bank or from him. At last I received an SMS from Mr.Raj[protected] stating that my settlement letter is ready on the 24th of June 2010. However when I enquired about the settlement letter yesterday, I was informed by the same person that once I visit him he will do the needful to get the settlement letter which is quite contradictory to what was messaged to me on the 24th. He asked me to visit the bank which is at St.Marks road. I could not locate the Barclays bank anywhere in St.Marks road. Immediately I called up the Barclays bank at Neelamangala (Phone Number[protected] and I spoke to the customer relationship personnel Mr. Raj there. He told me that the bank does not have any other associated offices or branches in Bangalore. I told him what exactly I was facing pertaining to my personal loan. He asked me to immediately contact the customer service at 6000 7888. Also he informed me to raise a complaint against these collection executives who have been creating problems for me. He also informed that I need to contact the customer service for any loan closure and the bank will send a letter or an e-mail with regard to the same. Upon acknowledging the letter, I would be instructed as to what exactly needs to be done with regard to the closure of the account without which I should not be depositing my money with these people. Such procedures were not at all carried out by the bank for the closure of the account. In the mean time I contacted Mr.Raj and Mr.Latesh to let me know my loan account number and they were not ready to provide me with the account number. I was getting threatening calls from Mr.Raj even on Sunday the 27th of June 2010 even when I was in church. In the mean time, some miscreants deputed by Barclays bank ransacked my house yesterday morning by 7:30am for which the photographs are attached. Also on Saturday the 26th of June 2010, I have been getting threatening calls from both Mr.Raj and Mr.Latesh[protected] and [protected]) till mid-night. Also Mr.Latesh had sent a SMS on the same day stating that “He knows how to get the money from me and he will teach me a lesson”.

I had one of my fixed deposits in another bank for which the DD was issued by the bank. Mr.Raj wanted the DD issued by another bank so that he can arrange money by discounting the DD. He told me that the Barclays bank is involved in such hawala for such a long time and he can arrange money immediately. I was wondering how such a reputed bank like Barclays bank can indulge in such anti-social activities. From then on he was threatening me over the phone to hand over the DD to him. I told him that I would not be doing so and he was very furious over the phone and was using hardcore profanity. The calls which he had made me after 11pm with profanity have been recorded in my mobile. He was continuously using the word “BLOODY” and other bad words over the phone.

Also these people who were deputed from Barclays bank hacked my facebook to get my contact details for which a complaint has been raised with facebook as well. I have been receiving friendship request from a person named JYOTHI.P.MARY in facebook which I ignored several times before. I received a friendship request from the same person once again during the last week of May 2010 which I accepted from where these people from Barclays bank could get my contact details and started to threaten me and my parents at Kerala.

I asked them their identity cards which they never showed me. Today morning two people visited my house early in the morning and they showed me their identity cards which belonged to some metro associates. I very clearly explained to them that I am willing to visit their office and get trapped. I believe that there is Supreme Court ruling which clearly states that banks should not involve in such “GOONDAISM” to recover the money from the customers. On this onset I am not at all comfortable in dealing with such third party recovery agent and instead I would like to get this settled directly with the bank.

Also I request you sir to provide me and my family with security against these miscreants.
Date: 29th June 2010 Regards,
James Prasanth Winston.
P.S

- Physical copy of the letter to the Police Commissioner, Bangalore
- E-mail and fax copy to the Finance Minister ([protected]@sansad.nic.in)
- Copy to Reserve Bank of India
- E-mail to Citizen Journalist, CNN-IBN
- E-mail to CYBER CRIME ([protected]@kar.nic.in, [protected]@blr.vsnl.net.in)
- E-mail copy to the Times of India ([protected]@timesgroup.com)
- Physical copy of the letter to the Circle Inspector, Electronic City Police station
- Physical copy of the letter to the Circle Inspector, Hebbagudi Police Station
- E-mail and Physical copy of the letter to Residents Association of PARAS MALLIGE

I got a email that your e-mail address has won you a cash award of 700,000.00GBP in the microsoft/yahoo e-mail. i.e. Microsoft Award 2010, and asked to provide information regarding my name,address,bank a/c no. address of the bank winning number etc. Then they asked me to provide C.O.T. charges for 3,50/- pounds. on the name ""ofto enable us proceed with the necessary step for payment as soon as possible.


Mr. Jeff Anderson (International Transfer Officer)
Account Department (Foreign)
International BankingáUnit,
Barclays Bank Plc..
Tell: +[protected]
Account Officer
and also send me a details of SBI, NEW DELHI. and i had send a cheque on the name of yr bank at london but till date i had recd yr prize amount which would be deposited in my bank a/c
Barclays Bank PLC

Dear sir
I known by a msg by my mobile phone that i won award of icc cricket council 2010.I follow the instructions of the msg and contacted with the mail address iccuk.[protected]@gmail.com. they instructed me
to contact with Barklays Bank PLC (1 churchill place, london, E14 5 HP) E-MAIL: ukbarclays.[protected]@yahoo.co.uk. Tel: [protected],[protected] . I tried to contact regarding with
with this mail with icc cricket council directly but in vain.
Now my prayer is that what is it original or scam?

My card no is [protected]
Name - Rajkumar
This is the worst bank I have ever seen. The numbers given in the statement are not reachable and they dont reply to the mails also.Here are the details
Please contact us on 6000 4444 or[protected]for MTNL & BSNL users).
[protected]@barclays.com

Unfortunately i was carrying the credit card of this bank from last tow yrs, due to their pathetic service i decide to cancel the card. i had paid the complte amount ( as told by their customer care) and made request to cancel my card immd.
i have made no. of calls and mails to barclays for cancel my card abd issuing me F&F but no one is reverting .

I have a Personal Loan with Barclays Finance and on the 3rd of May 2010, an ECS of Rs. 3179/- was returned from my Bank Account for the same. A Barclays Executive came and collected cash of Rs. 3179/- on the 8th of May for this returned ECS. Again on the 14th of May, an ECS of Rs. 3179/- for barclays Finance was debited from my Account. Since then I have been following up with Barclays on their Customer Service numbers.. On the 14th of may, I was asked to call after 7 working days as the debit was not featuring in my account. Agin on the 22nd of May, I was asked by Customer Service Executive to call after 10 working days. On the 7th of June, I was askewd to call after 3 working days as the as a request has been made to the Operations Department to refund this cheque. On the 10th of June, their CS Exe - Alam told me not to cal again as they will refujd it in 3 working days. On 15th June, Their CS Exe Girish told me that they will call me back with the status. And today the 24th Their CS Exe Ashish tries to give me the complaint number, and when I ask to speak to someone senior, he disconnects my call since he can not connect me to his Senior Mrs S Patel. I called again and he said that Ms Patel would get in touch with me. Why shold I not ask Barclays to pay me for the stress and anxiety I have through for asking for my own money back.

dear friend,
yesterday i got a letter from your mumbai office regarding non usage of my credit card no. ending no is 7451 in this connection i am to state that nearly 10 months back i got a message from your department that we are cancelling your card due to security reason for not using your card for a long time but i am not using your card nor i had your card then why your bank will charged me rs.500/- when i had no card and i dont want any card now as the card was cancelled from your side not by me i request you to kindly look into the matter and send me my card no so that i called customer care no. to stop it permanently my mobile no. is [protected]
regards sandeep malhotra
L-435, sarita vihar new delhi 110044

somebody from your side was goin to contact me but till now there is no response from your side my parcel was meant to be arriving on 20th of june on either mumbai or delhiairport of barklays bank my no is [protected] and my email is [protected]@gmail.com it was told to me via mail by mr jonathan