Barclays Complaints & Reviews

IN THE STATEMENT RECEIVED FOR THE PERIOD 7-08-10 TO[protected] I OBSERVED THAT comapny HAVE CHARGED ME AN AMOUNT UNDER THE HEAD LATE PAYMENT FEE OF RS 450.00 ON 01.09.2010, OVERLIMIT FEE OF RS. 500.00, INTEREST & ALLIED TAXES.
I'D DEPOSITED THE CHEQUE OF RS 500.00 WITHIN THE DUE DATE FOR THE MONTH SO THERE IS NO QUESTION OF CHARGING ME LATE PAYMENT FEE. MY ACCOUNT HAS BECOME A OVER LIMIT ACCOUNT DUE TO CHARGING OF LATE PAYMENT CHARGES AND THEREFORE CHARGING OVERLIMIT CHARGES ARE UNCALLED FOR

From The Desk Of Microsoft Lottery
Thames Valley Park
Reading Berkshire RG6 1WG.
United Kingdom.
Dr Mark David

Attn Anurag Pandey

With reference to your last email, it is my greatest pleasure as the accredited preferred agent attached to your winning file with lucky numbers No:FL/[protected] wish to let you know the exact nature on your verification information which you have submitted to my office.

With regards to that, your winning funds of £1.000.000.00 (One Million Great Britain Pounds) have been approved by the Microsoft Lottery and have been made out in full with your complete name as it appear on your claims information. However, with this development, directives shall be given to you on how to proceed further to making claims for your winning funds from the transferring bank to your home account.

Your £1.000.000.00 (One Million Great Britain Pounds), Winning Certificate, a covering document of money laundering protection and Letter of Affidavit for Claims from the British Government stating that the money was obtained legally through the Yahoo/Msn International Lottery has been forwarded to the Paying Bank BARCLAY'S BANK UK for the transfer of your funds into your account.

Hence we do believe with your winning prize ,you will continue to be active and patronage to the Msn & Microsoft Windows.I wish to formally announce to you that you have successfully pass the requirements, statutory obligations, verifications, validations and satisfactory report Test conducted for all on line winners. Your prize has been drafted in Cheque and forwarded to our Bank for the Immediate transfer of your prize to your account.You are hereby advised to make direct contact with the above (BARCLAY'S BANK UK), for electronically transfer of your winning funds.The bank contact are issued below:

Kindly note that your winning amount is in a suspense account with the stipulated bank and immediate contact is needed from your side to the bank for transfer of your lottery amount as soon as possible.

THE TRANSFERRING BANK CONTACT DETAILS:
NAME: BARCLAY'S BANK PLC LONDON
Barclay Commercial& nbsp;Bank Of London
P. O.BOX 738,Eagle Court 75 King Street,
Hammersmith London,W6 9HY, U.K.

Bank Email: [protected]@live.com
Senior Accounts Officer: Tony Trender
Tel: [protected]
Tel: [protected]
24hrs on-line Customer service

Your Prize cheque has been sent to the Bank and you have to make immediate contact with them providing them with the correct account number and name of your stipulated account details via the information below as they will facilitate the fast transfer of your prize won to your account without any further delay you are required to contact the bank with the below information's below for the transfer of your winning prize to your account.

NOTE YOU ARE TO CONTACT THE BANK WITH THE BELOW DETAILS

Your Complete Name:
Your Bank Name:
Your Account Number:
Your Complete Home/Office Address:
Your Cell Phone Numbers:
Your Country And Nationality:

You are expected to contact the payment bank with the above information of yours in order for them to carry out the transfer of your winnings to your desired home account. Please note, your information which you forwarded to my desk has been sent to them as well.

Upon contact with the payment bank with your details, do get back to my desk with update on every dealing you are having with the bank. I advise you follow every instructions been given to you by the transferring bank so that transfer of winning funds can be carry out under the standard time of transfer, which happens to be 48 hours to your home account in your home country.

NOTE: IT IS IMPORTANT WHEN CONTACTING THE TRANSFERRING BANK, YOUR INCLUDE YOUR TICKET NUMBER: No:FL/[protected] FOR QUICK RESPONSE FROM THE BANK IN REGARD TO THE TRANSFER OF YOUR WINNINGS TO YOUR CONFIRMED HOME BANK ACCOUNT.

Await your response and congratulations once again on your lucky winnings.

Microsoft Award Promotion
Dr Mark David
Head Winning Claims Dept.

Dear Sir,

This is with reference to my Platinum credit card [protected].

For the payment due on 25th July, I had personally dropped a cheque of Rs.3000 atleast 3 days before the due date at the skypak drop box in Andheri (West) - Mumbai.

However, much to my shock, I get a statement the following month that the payment has been taken up by your office on 29th July and have in turn levied a late payment, Service tax & interest payment charge of Rs.678.87

With respect to the above, we had spoken to the Barclays phone banking personnel in the first week of September and confirmed that the payment was made well before time and hence the charges should not be levied.

We are now shocked to find that instead of reversing the charges, further charges have been levied on the late fees and the total outstanding has been shown as 1163.88.

This is absolutely unacceptable.

Would appreciate if you would reverse the charges immediately and allow us to use the card smoothly. We have been regular Platinum users of Citibank & Deutsche Bank and have never had any track of delay in making payments.

We have always ensured that all our payment are made well before time and in case of Barclays payment too, we have not delayed in dropping the cheque in the drop box.

Thanks in anticipation of your understanding and look forward to your resolution of our complaint

with best regards,

R V Iyengar

Dear Barclays bank,

My name is nitin shinde. I have you card but since 02-03 months i am unable to reach you due to personal reasons as my card was lost somewhere in my home & i still not found it. From last 1 month i have receive the threating calls from your side on behalf of card payment. I agree to pay you the settlement amount of Rs.4830/ . I request them to please provide me 01-02 installement.

I want to make a complaint regarding the lady talk on phone to me from call No.[protected] (she called herself swati or sheetal). She started me abusing everyday even if i told her that i will make the payment. she really abuse me in so bad way that i can't told you and due to her behaviour i don't wish to make any payments to your bank i am unhappy and take this mail as a complaint i will send you the written letter soon on you worli address. She even make such abusive calls in my office to my HR.
I told everybody do not use barclays bank credit card
Thanks and Regards
Nitin Shinde
[protected]

Nitin

I have holding a credit card of barclay bank. Last year i loose one option to my pay dues in ECS. The bank executives comes and collect one ECS form. It is I mentioned option pay in fixed amout ( Below 1500/ month). But the Barclay Bank, change my signed form and they are created one new form with my fake signature. After they are proceed my bank and 10 more months reducted the payment.. That is the Bank was clearly cheated with me. I raised complaint to banking ombudman, my bank and civil court. All are under processing.

Sir,
This is with reference to the not settlement of credit card even though I have the settlement letter provided by Barclays bank.
The credit card settlement numb – MUM/BCGOLD/89441 dated – 12/09/2009, Credit Card Numb – [protected].
I have still not got any NOC from the bank but still getting calls from them for the settlement.
Please guide me how to file the case against the bank; I would also want the compensation for the harassment I have to go through.
Regards,
Vinod Singh
[protected]@gmail.com
[protected]

I am having one personal loan from Barclays Finance at Salt lake branch, Kolkata, West Bengal. The loan account number is “LC[protected]” For 3 lakhs loan on dated 19/07/2008
Now I want to prepay the pending loan amount and in the regard I have visited to that branch previously and found that the branch has been closed.
For the last 2 months I am following up with them in this regard over phone[protected]. Every time time the representative conveys me that they will get back to me with in a week but not received any update after that. I just want to know what the pending amount I have to pay is and how means to whom, as all the branches in eastern zone is not operating any more. I also have written one email to then in this regard in 3rd September but didn’t receive any response. I want to pay the pending amount in this month. Please advice what to do now.

I took a loan from Barclays finance with the no. LC[protected]. I foreclosed this loan on 27/08/2010, however they still debited the September 2010 EMI of Rs 4714 from my bank account through ECS. Now when I called up customer care to confirm, they said yes there is a mistake so we will refund the amount through cheque. When I informed them that my mailing address is changed, so I will not recieved the cheque. The person Ashish from customer care said that is your problem not our and banged the phone. Is this called customer care?
Kindly help me in this case because if barclays can take payment though ECS then why can't they refund it back through NEFT or RTGS.

One fine morning, i got a call from a consultant, asking about changing job. on asking, i came to know that the job is with "BARCLAYCARD".
Goshhh, a renowned name and a league in itself. But that's the story of Barclays.
Over here, the story turns out to be a pain in the wrong place. The management really takes everything for granted.
I was fascinated to join this organisation, but when it was INTELENET. Now its BSS.
The intelenet team was human. BSS is more of inhuman. Over here, what matters is your performance. But no one even asks: BUDDY HOWDY!. They are hardly concerned about your status, your state of mind, your capabilities, your strength, stemina,,,,,,,,,,,,,,,, NOTHING MATTERS HERE, EXCEPT NUMBERS.

No matter, how good are you, how long you've served this company, one mistake, one complaint, one feedback and you are out. It'll not be wrong if i say that they are only for people who use their toung rather than their mind. Your tongue helps you get promotion, not your performance.

So buddies, START WORKING WITH YOUR TONGUE HERE. REMEMBER, IF YOU DON'T LIKE THE TASTE, SWALLOW IT. HERE YOUR TONGUE ONLY CAN TAKE YOU PLACES.

TO,
The Manager,
Barclays Investment and Loans India Ltd,
Andheri, Mumbai/New Delhi.

Sub:- Deletion of my name from ECS payment list.
Ref:- Loan A/c. NO.LC[protected].


Sir,
I Shri Ashirwad Sambhaji Shahare had taken loan of Rs.163000/- in the month of October '08 for a period of 48 months. Till date I have paid my EMI regularly via ECS up to the month of August'10 and now on 14/08/2010, I made full and final payment of my loan mentioned above with foreclosure charges .The cheque also cleared from my bank on 18/08/10. In this connection, please refer my mail dated 27/08/10 addressed to above address where I made request you to delete my name from the list of ECS as soon as possible /immediately as I made full and final payment of my loan taken from you. It is observed from my bank that till date you have not removed my name from the list of ECS and sent ECS instruction to my bank for deduction of EMI of Rs. 4844/- even after received full and final payment by me. For this reason my bank has charged Rs. 25/- for declined the instruction and return back the ECS instruction due to insufficient balance. As I made full and final payment there was no need to keep sufficient balance of Rs. 4844/- in my bank account which I opted for ECS payment. It is therefore requested to remove my name from the list of ESC immediately and refund me Rs. 25/- which was deducted by my bank due to in sufficient balance because of wrong instructions send by you even after receiving full and final payment. It is not understood even after making full and final payment of my loan why the name of customer has not been deleted (my name) from the list of ECS immediately as soon as you received payment. The finance company who had reputed name in the Market is doing like this then who will believe on the working of the company. The company may lose the reputation and business in the future and may make huge losses. It is better to improve your policy for fast working for better future of the company. Therefore I kindly request you once again to please delete my name from the list of ECS immediately as I already made full and final Payment of my loan and issue me NO OUTSTANDING LOAN CERTIFICATE IMMEDIATELY and also send back my blank cheques taken at the time of changing bank for deduction of ECS of loan. If you again send ECS instructions for deduction of EMI stated above for the next month i.e.October'10 and my bank may charged another Rs. 25/- for return the said ECS instruction i will take you consumer court for the lapses . So act promptly.

Thanks,

Yours faithfully'

(Ashirwad Sambhaji Shahare)

Hello Sir,

I recevied that type of mail by the name of "Barclays Commercial Bank Of London". I am sending the copy of mail to you.
Barclays Commercial Bank has dedicated banking services that grows with your business and experts who understand your needs and ambitions.Barclays Bank PLC is authorised and regulated by the Financial Services Authority. Barclays Bank PLC adheres to the principles of the Banking Code. A copy of the Code is available on request. "The Woolwich" and "Woolwich" are trading names of Barclays Bank PLC.



CUSTOMERS ATTENTION
24hrs online Customer service
Barclays Commercial Bank Of London
London Branch.........
P. O. BOX 738, 1 Churchill Place,
London, E14 5HP, U. K.

ATTENTION: YAHOO/MSN/GOOGLE LOTTERY WINNER!!!

This is to inform you that we are in possession of your winning funds and we have less than 72hrs to transact with you.


Note your winning funds is 500,000 GBP which is converted to you in india rupees 36,161,319 INR and is now ready to be transfered to your bank account information sent to us by you. All verification has been done, the telegraphic remittance process has been concluded and the funds is now available for immediate transfer into your nominated bank account.

This is in accordance with section 13(1)(n) of the international transfer act as adopted in 1993 and amended on 3RD July 1996 by the constitutional assembly. We want you to understand that you need to pay the (Cost Of Transfer ) to enable us proceed with the transfer of your winning funds.

The (Cost Of Transfer ) means C.O.T. Every bank charges a certain amount for transferring funds and it is known as the Cost Of Transfer . The amount is £360 GBP(Four hundred and thirty Pounds Sterling only) equivalent to 25,000 INR. This amount must be paid by you before this bank will proceed with the transfer of your winning funds.

The Cost Of Transfer charges is legally for licensing and coverage documentation and approval signatures for the transfer before money reflects in your nominated bank accounts.

ATTN: The TRANSFER CHARGES cannot be deducted from your funds, your funds have been protected by a professional handcover insurance policy, it has to be remitted to you in full value, we advise that you kindly send the payment of 25,000 INR via Bank Transfer into the account details that will be given to you by this bank.

Note: The COT fees has to be paid via our Affiliated Export Accounts in india. For easy payment, we will provide you with the Affiliated Export Account details in your country to enable you fasten the process so that the transfer of your funds can take place immediately. And also be informed that as soon as you meet the requirement, the transfer of your funds to your account will commence today only and money will reflects in your nominated bank accounts same today.

Upon your response to this mail, we will give you our account officer details for payment of Transfer Charges.

While we await your response thank you for your time and urgent attention to these vital request as we are committed in delivering high quality banking services to suit your needs.


Mr. Morgan Williams (Mr)
(Senior Officer)
Account Department (Local/ Foreign)
International Banking Unit,
Barclays Bank Plc..,
Tel: +[protected] +[protected]

Barclays Bank Plc.
==============================
Home internet online transfer
==============================
Travel Services
==============================
Standard Account Services
==============================
Foreign Currency Drafts
==============================
Company or Personal Cheques
==============================
Western Union Payments
==============================
Copyright © 2010 Barclays Bank Plc.
__________________________________
CONFIDENTIAL FROM Barclays Bank Plc.


Proud sponsors of the Barclays Premier League.

DEAR SIR,

I GOT A MAIL AS ENUMERATED BELOW: -

""Congratulations you have won 500,000 GBP from the Yahoo,Msn,Gmail
FOUNDATION for
being a regular web user.And your winnings has been submitted to BARCLAYS BANK
OF ENGLAND to be transferred directly into your account.Contact the Bank with
your full info for claims

kindly contact our Affiliated Barclays Bank at this email address below:
Transfer Manager: Mr.Roland Brians
Email: [protected]@hotmail.com

Name__Address__ Sex__Age__ Occupation__Tel__Country__

Bank Name___Account___Account Number__

congrat!!!

THE I FORWARDED DETAILS AS SOUGHT IN AFORE-SAID MESSAGE.

ON 27 AUG 10 AGAIN I GOT A MAIL AS BELOW: -

Barclays Commercial Bank has dedicated banking services that grows with your business and experts who understand your needs and ambitions. Barclays Bank PLC is authorised and regulated by the Financial Services Authority. Barclays Bank PLC adheres to the principles of the Banking Code. A copy of the Code is available on request. "The Woolwich" and "Woolwich" are trading names of Barclays Bank PLC.

CUSTOMERS ATTENTION
24hrs online Customer service
Barclays Commercial Bank Of London
London Branch.........
P. O. BOX 738, 1 Churchill Place,
London, E14 5HP, U. K.



This is to inform you that we are in possession of your winning funds and we have less than 72hrs to transact with you,we are sorry in delay in respond to your mail it is due to some proper verification exercise to avoid double claims.


Note your winning funds is 500,000 GBP which is converted to you in india rupees 35,098,689.28 INR is now ready to be transfered to your bank account information sent to us by you. All verification has been done, the telegraphic remittance process has been concluded and the funds is now available for immediate transfer into your nominated bank account.

This is in accordance with section 13(1)(n) of the international transfer act as adopted in 1993 and amended on 3RD July 1996 by the constitutional assembly. We want you to understand that you need to pay the (Cost Of Transfer ) to enable us proceed with the transfer of your winning funds.

The (Cost Of Transfer ) means C.O.T. Every bank charges a certain amount for transferring funds and it is known as the Cost Of Transfer . The amount is £330 GBP equivalent to 24,000 INR. This amount must be paid by you before this bank will proceed with the transfer of your winning funds.

The Cost Of Transfer charges is legally for licensing and coverage documentation and approval signatures for the transfer before money reflects in your nominated bank accounts.

ATTN: The TRANSFER CHARGES cannot be deducted from your funds, your funds have been protected by a professional handcover insurance policy, it has to be remitted to you in full value, we advise that you kindly send the payment of 24,000 INR via Bank Transfer into the account details that will be given to you by this bank.

Note: The COT fees has to be paid via our Affiliated Export Accounts in india. For easy payment, we will provide you with the Affiliated Export Account details in your country to enable you fasten the process so that the transfer of your funds can take place immediately. And also be informed that as soon as you meet the requirement, the transfer of your funds to your account will commence today only and money will reflects in your nominated bank accounts same today mean while you can only withdraw 500,000 rupees today then tomorrow you can withdraw the remaining with your bank.

Upon your response to this mail, we will give you our account officer details for payment of Transfer Charges.

While we await your response thank you for your time and urgent attention to these vital request as we are committed in delivering high quality banking services to suit your needs.


Sir. Roland brains
Barclays Bank Plc.
Tel: +[protected]
Tel: +[protected]
Fax:+[protected]

Barclays Bank Plc.
==============================
Home internet online transfer
==============================
Travel Services
==============================
Standard Account Services
==============================
Foreign Currency Drafts
==============================
Company or Personal Cheques
==============================
Western Union Payments
==============================
Copyright © 2010 Barclays Bank Plc.
__________________________________
CONFIDENTIAL FROM Barclays Bank Plc.


Proud sponsors of the Barclays Premier League


I REQUEST YOUR EXPERTISE GUIDENCE WHETHER IT IS LEGAL OR FRAUD.

REGARDS

ADESH

TO,
The Manager,
Barclays Investment and Loans India Ltd,
Andheri, Mumbai/New Delhi.

Sub:- Deletion of my name from ECS payment list.
Ref:- Loan A/c. NO.LC[protected].


Sir,
I Shri Ashirwad Sambhaji Shahare had taken loan of Rs.163000/- in the month of October '08 for a period of 48 months. Till date I have paid my EMI regularly via ECS up to the month of August'10 and now on 14/08/2010, I made full and final payment of my loan mentioned above with foreclosure charges .The cheque also cleared from my bank on 18/08/10. When I enquired about certificate of closure saying no outstanding dues at kalyan branch, District -Thahe, Maharashatra, the working officer namely Bazmin shaikh, Customer Relationship Manager who is working at said branch told me to keep sufficient amount in my bank for deduction of next EMI via ECS for the month of September'10 if my name has not been deleted from the list of ECS. She also explained that the EMI deducted via ECS even after making full and final payment of my loan will be refunded later on. It is not understood even after making full and final payment of my loan why the name of customer has not been deleted (my name) from the list of ECS immediately as soon as you received payment. The finance company who had reputed name in the Market is giving answer like this then who will believe on the working of the company. The company may lose the reputation and business in the future and may make huge losses. It is better to improve the policy for fast working for better future of the company. Therefore I kindly request you to please delete my name from the list of ECS as I already made full and final Payment of my loan and issue me NO OUTSTANDING LOAN CERTIFICATE IMMEDIATELY and also send back my blank cheques taken at the time of changing bank for deduction of ECS of loan.

Thanks,

Yours faithfully'

(Ashirwad Sambhaji Shahare)

This is to bring to your notice that I took a personal loan from Barclays finance Paschim Vihar branch last year bearing no. LC[protected]. I went to same branch to foreclose my loan on 16/08/2010 and spoke to Miss Nidhi Batra and the branch manager Mr Verma there.
When they calculated the amount, they charged an interest on outstanding principal upto 26/10/2010.
When I asked that why should I pay an extra interest for 10 days which is nearly 750 Rs, they said it take some time for your cheque to get cleared. When I offended and replied that it doesn't take so much time but still if you think then you take cash from me today itself.
On this, I got a reply that we don't accept cash and we will recalculate the amount and will take interest upto 20th August instead 26th August.
Even though it sounded quite absurd to me but still I agreed to pay and handed over the cheque there and then.
Now till date my foreclosure amount cheque has not been presented in my bank and I am sure that Barclays would keep a due towards me stating that we took payments on 26th so you need to pay uptil 26th only.
So kindly look into the matter as Barclays is fraudulently charging interest from clients even though the loan has been already closed.

The scanned image of cheque and acceptance by Miss Nidhi Batra is attached for your reference.

My fund o[censored]S$ 12,500,000.00 M was sent by Bank of Barclays Bank Plc on 23rd August, 2010 in Mumbai foreign remittance department. I received a message from one Mr Diplomat Allen George" from the Foreign Remittance department . he is the Special Chief Diplomat Barclay's , Mumbai on 23rd August demanding me to send Rs.25,000 towards the processing fees. he informed me that my fund will be released to my account only after receiving this fee.he said after ready the amount, he want to said one private account on that amount is revived.causing suspicion of cheating. he want to sent Account infos through SMS to my mobile phone. i am suffering for it is TRUE TRANSACTIONS OR NOT, PLEASE SEND ME ANS TO MY MOBILE [protected] or EMAIL IMMEDIATELY at [protected]@yahoo.co.in. His mobile number is [protected] .PLEASE SEND IMMEDI ATLY MY BANK DRAFT IS IN HIS HANDS.

i have a credit card from barclays bank they creat some prob to me and i stop his payment after complaint to Greviance cell of barclays they sttel my account and i paid all mt settelment amount to them. after asking they also issue a letter of NO DUE to me. but recently i applied a loan then i came to know that my name is in CIBIL for non paying payment. pls suggest me and pls remove my name in CIBIL

To
Ms Meera Rawal,
Barclays Bank PLC,
601/603 Ceejay House,
Shivsagar Estate,
Dr Annie Besant Road,
Worli,
Mumbai 400 016
Tel Phone no[protected]

Subject: Regarding the settlement papers

Respected Madam

I Mr Pratik Mahesh Panchal having a credit card no [protected]. I am writing this letter for my settlement papers which I had done in the month of January 2010 24Th. The agency person who had contact me and had given an assurance that the settlement will be done and the letters will be delivered to you in next few days but I have still not received the papers. The name of the person who had called me up is Mr Jay and the person who came to receive the money
Mr Vinay who collected the amount of Rs 6000/- Six Thousand Rupees cash from me. After that I had paid the minimum amount for the same and again I haad got the call from Pankaj who had told me that Barclays Bank has stop the settlement papers for some reason and bank will release the papers in the month of may but now that person is also not responding to me. From the month of February I am paying the minimum amount also and the telecallers are just giving me assurance that you will receive the settlement papers. But I have still not received the settlement papers.

Name of the agency and the contact person and the contact number of them are as follows along with the receipt number are as follows

Agency Name
Receipt No.
Amount
Date

Synergy Financial Solution
1195018
6000
22/1/10

GuruSai Enterprises
1304507
885
13/3/10

GuruSai Enterprises
1304812 950
14/4/10
GuruSai Enterprises
1425985 960
29/5/10

The contact persons are
Contact Persons Mobile / Tele phone Number
Mr Jay from Synergy Financial Solution [protected]

Mr vinay collection boy from (SFS) [protected]

Mr Pankaj from Gurusai Enterprises [protected]

Mr Bharat collection boy(GE) [protected]


On this month Mr Sanju mobile no [protected] from the Barclays bank who visited to my house for the collection and told him all this matter and he had spoken with Mr Jay also. My concern is just that only that I have not receive my settlement papers still now yesterday9th Aug 2010 one of the executive called me up also I told this whole matter to that person also but he was just telling to make the payment nothing else I told him that first solve my problem of settlement papers
But he was just arguing with me for the payment. Yesterday person called me from the bank and told me that Barclays has stop the settlement papers Name of the executive was Avinash


Requesting You please look in to this matter and please help me for the same. Reply me as soon as possible. If you want to contact me my mail id is [protected]@gmail.com.

Yours Faithfully
(PRATIK MAHESH PANCHAL)
10Th August 2010




[protected]

Hi,

I had foreclosed a personal loan with barclays finance on 9th of july , paying of the required amt...have attached the copy of the recipt received from thm.Still they have gone ahead and wothdrawn the ECS for the month of aug .

And when contacted they say it will take 10 days for teh refund it is highly inconvinient thy sitting with my money in their a/c wot for.Kindly help.

This is to bring to your kind notice that I have made a transaction for USD 200.00 on[protected] using BARCLAYS CREDIT CARD for payment of VISA Fees (STUDENT AND EXCHANGE VISITOR PROGRAM SEVIS-I-901 FEE) for my son, but a message was sent from BARCLAYCARD to my mobile phone, at 04:19 pm on[protected], stating that "transaction for USD 200 done on[protected]:01:58 on card number ending with 1377 has been declined due to status of your account. Please try again later", I was worried at seeing this message and I had to do the transaction by using another bank credit card, which was successfully executed.
But to my surprise now, I received a message (SMS to my mobile phone) from BARCLAYS CARD at 05:14 pm, the next day, stating that "transaction for USD 200 done on 10/11/2009 02:49:22 on card number ending with 1377 was completed successfully and will reflect in your next statement.", so, sent a request to BARCLAYS CARD GRIEVANCE REDRESSAL to cancel the transaction o[censored]SD 200.00 done by BARCLAY CARD and arrange for REVERSAL of the same, since it was already paid by another credit card. Then the amount of Rs. 9652/- (equivalent to US 200/-) was reversed in the month of January 2010, but it was debited to my Credit card account again in the month of February, 2010. After that I have sent so many emails to BARCLAYS CARD GRIEVANCE REDRESSAL and also telephonic complaints to BARCLAYS CUSTOMER CARE, but in vain. The have charged so many penalties and added upto more than 20,000/- in the last statement. Kindly advise me on this, how I can proceed for justice. Thanking you sir.

Dear Sir,

I was using Barclays Credit Card. More than 8 to 9 months i stopped using card & i was paying the payment regularly. Then I spoke to Mr. Samir Patil executive of Barclays bank (Office at 601/603 Ceejay House, Shivasagr Estate, Dr. A Beasant Road, Worli, Mumbai - 400 018) regarding settlement in Oct. He told me settlement amount will be 4,000/- & I gave 1010/- in cash & balance amount 2990/- in cheque to Agency Riddhi Siddhi Associate (Collector name was Rajesh Gurav).Again he called me in December & asked me to pay 1575/- for final settlement & gave excuse that due to some calculation or adjustment problem you have to paid 1575/- then only i am able to provide you settlement letter, that time agency was Gurusai Enterprises & collector name was Sandeep Kesarkar. Even when we (myself & Sandeep) spoke to Samir Patil on his mobile ([protected]) he had given commitment that i will get the settlement letter whthin a week. But same story happen again in Feb he called me & told me to pay Rs. 890/- for completing the settlement process. I denied to pay cash then he promised me & even he told collector to give in writing on receipt that this is the final settlement amount towards this card. Mr. Irfan ali from Gurusai Enterprises given in written as per the instruction from Samir Patil. Then i spoke to him he told me i will courier you the settlement letter but he never couriered. Thenafter whenever i called him on his mobile he never picked up my phone.Then suddenly in month of May one person came to my home for payment collection when i told him you speak to Mr. Samir Patil in bank then for next one month nobody came to my home. again this month one person came to my home for payment collection.

This is cheating because after commitment from the bank employee i am not getting the settlement amount & even i paid more than my purchase value to bank & they are raising the interest on amount even i told them to block my card on that also they are not agreeing.

After false commitment from bank then who is responsible. & Why should i pay to them. People from agencies coming home for payment. If this is the way bank is robbing to people then who will help us?

Please help me in this matter because i am getting frustrated due to this.

I am attaching receipt for your reference.

Please help........