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Barclays Complaints & Reviews

3.5
Updated: May 11, 2022
Complaints 704
Resolved
485
Unresolved
219
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Barclays reviews & complaints page 5

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S
saudamini78
Jan 29, 2013
Resolved
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Resolved

Address: Bangalore, Karnataka

Hello,

One Mr. Rakesh chandra, his mobile no, [protected], called me and told me that there is non-baleable warrant against me. Today, 29th Jan, he calls me in the morning to my mom's place and tell them the same.

I had closed this card around 2 years back with ZERO balance. How dare they call me or my relative directly?? This is pure harassment and police or Cyber crime should take proper action against them.

When asked why did they turn up after 2 years and that too without sending any notice, he asks me to come to Delhi court for all the answers!!! He also says that they have been sending me notices, but he did not receive any reply!!!! My in-laws have been staying on the registered address for more than 10 years now, and they did not receive any notice from Barclay .

I request the police to take strict actions against such calls which disturbs mental peace and is not a legal way to communicate with ex-customers.

Thank you,
Saudamini
Aug 13, 2020
Complaint marked as Resolved 

Barclay Credit Card — threatening me

Dear Sir,
I D.CH.A.NAIDU holding BARCLAY bank CREDIT CARD .Once I got a call from barclays customer care for membership like Barclays Priority Circle.At that time i am in work, i told them ok call me afterwards but they have taken it as granted and they have not given any mail to me and have not called for reconfirmation they directly send the e-statement amount of rupees 6999/- but i have not paid that amount and i have given mail to heads services of barclay card that i dont want the membership, then they are forcing me to take that Barclays Priority circle.Then one day I got a call from customer care that if i pay rs500/- to them they will process the thing and then they will return the amount .I have paid that amount and again i told them to cancel my account with barclays, but again i got call from customer care to pay 800/rs to cancel the amount.Sir, i am fedup with this bank please help me to whom i have to contact and how can i solve this problem.i will be waiting for your reply.

Thanks & regards,
D.Ch.A.Naidu.

Barclays Credit Card — Threatening

My name is Arjun P S, I hold a Credit card from Barclays Bank. Before 4 months I lost my job and due to which I am financially Struggling. Now I have an outstanding with this bank [Around 12000]. I was unable to make the payments since last 5 months the collection team of this bank was threatning and harrasing me and my Parents making huge no of calls every day for the card payments. I asked them for a Time period of One Month more to settle the Due amount. BUt asked me to Close the account before Oct 29th. I understand that its a liablity but this is not a way of pulling money from people they already are charing me with intrest for the delayed payment and on the top of it they are making these threatning calls and My Parents are worried about the same since the executive told my Parents that they will have to send people to the house. Kindly look in to the issue.
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    G
    Guru Prasad A
    from Bengaluru, Karnataka
    Jan 25, 2013
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    Address: Bangalore, Karnataka

    Sir,

    I guru prasad a, from bangalore got a call on 22 jan 2013, from barclay credit card division(the number from which I recieved the call is [protected]) saying that I have an outstanding balance of 18,000 rupees.

    My complaint is that I do not have a barclay credit card and have NEVER applied for the same. I never recieved any bill till date to my address nor to my email ID and I just get a call for payment due and also a threat of legal notice. What is more shocking is that the executive who called me has all my details viz., My name, my address, my company details where I work (Accenture,Bangalore), my date of birth. When asked if the executive has recieved any application bearing my signature from me for the credit card, she diverted the topic saying barclays is under huge loss and balh-blah. When I got annoyed and said I will file a complaint, the executive inturn threated me that they will send a legal notice for the payment. This is atrocious.

    I hereby ask Barclays credit card division through this complaint to trace the fraudster who is using the credit card with my details and recover the dues and also remove my details from your records.

    Thanks
    Guru Prasad A
    guru.[protected]@gmail.com
    +91 [protected]
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      N
      nirmalghiya
      Jan 8, 2013
      Resolved
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      Resolved

      Address: Ahmedabad, Gujarat

      Dear Sir / Madam

      My self Nirmal Manakchand Ghiya, I was own a Barclays Bank Credit Card No. – [protected]. I was done an all the payments of mentioned Credit Card, and got the No due certificate Dated 17th Sep 2011 Settlement No. – MUM/BCGOLD/95105 from the bank Executive Mr. Jayendra on 29th Sep 2011, He was committed to update and clear the same in CBIL within 45 days. But still today in CBIL, there is showing payment is pending for mentioned Credit Card.

      I Request you to please do the needful on this case.

      Here I attached a copy of the Settlement letter.
      Aug 13, 2020
      Complaint marked as Resolved 
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        N
        Nadeem Hashmi
        from Delhi, Delhi
        Jan 2, 2013
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        Address: Mumbai City, Maharashtra

        Dear sir,

        I have used two barclays bank credit cards in past with card numbers B1C0522159, B1C0522159 (Card numbers are picked from cibil report as the account from Barclays bank was sold to PHOENIX ARC, Today morning I have received a call from +91-[protected], person was asking me to make the payment of my barclays card and when i explained him that this account was not anymore with barclays bank and was sold to PHOENIX ARC and I have already made the payment and have the NOC letters as well, and the same is not reflecting in CIBIL also, He did not understood and started using abusive language.

        I request you to take strict action against such cases, It could have been considered a mistake with few days from payment but I have made the payment in July 2012, and as I mentioned that its now reflecting in CIBIL as well.

        Regards,
        Nadeem Hashmi
        nadeem.n.[protected]@gmail.com
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          A
          ashwanikrv
          from New Delhi, Delhi
          Dec 18, 2012
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          Address: West Delhi, Delhi

          barclay issued me a credit card on behalf of my personal loan, i never used this card because this had only limit of rs 10000/- so i call customer care for cancellation this card. later they send me a bill of rs 111.12 of sher service station as i told i never used this card they repeatedly call me to pay this bill, as i pay my loan of rs 144000/- how can it is possible that i cant pay rs 111.12 rs one hundred eleven & paise twelve? now please look in this matter and remove my name from cibil.
          this card no is [protected] Ashwani Kumar
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            S
            sunilmchaudhari05
            Nov 6, 2012
            Resolved
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            Resolved

            Address: Pune, Maharashtra

            Hello Sir/madam,
            This Sunil Chaudhari, from Pune.
            I have no relation with Barclays bank.
            Few days back on 23rd Oct 2012 I got cal from number [protected] mentioning name Mahendra chaudhari. He called himself as Police Inspector form Delhi police station.
            He was asking about one person Amol Mahajan. According to Mr. Mahendra chaudhari, who introduced himself as Police personel, Amol Mahajan has cheated Barclays bank through credit card.
            Another pesron with Name Rakesh chandra, his mobile no, [protected], called me and told me that there is non-baleable warrant against me also because Amol cheated Barclays, and Amol had given my reference. (what the hell is this policy of Barclays.)

            Here I am declaring that I have no personal and professional or any other relation with Amol Mahajan. I havent given any reference or never referred him to Barclays or any other related firms for any banking/financial affairs.
            I am not responsible in any way for loss of bank if Amol cheated the bank.

            I am warning Barclays bank and their recovery personel through this mail, Not to call me again or not to approach me or any of my relatives or any premises of mine, whether its residential or official address, for above mentioned matter of Amol Mahajan.

            The said person Amol Mahajan is totally unknown person for me.
            This is pre-Legal notice.
            If I am suffered by any means, I will go for legal action against above 2 fellows Mahendra Chaudhari and Rakesh Chandra.
            I have informed the same to local police station through legal declaration. They will look further into this matter.



            Thanks
            Sunil Chaudhari
            [protected]
            [protected]@gmail.com
            Aug 13, 2020
            Complaint marked as Resolved 

            Barclays Credit Card — Warning

            Dear All,
            It's personal experience. Never opt for Barclays Credit Card. They have most inefficient Customer Service in india. You will repent when you become defaulter even if you are paying your debt and when they say they don't recieve it. I myself is going to beat up their executives if I see them anywhere in Mumbai.
            Their customer care centre is not helping me track the payment.
            Thanks.
            Yes it is right i also same experience in the Barkley credit card one of the worst card i have seen i dropped the cheque before due date in the skypack dropbox in hubli but the courier fellow not delivered in time the Bank started late payment fees. now they are asking to pay 6000/ now and daily calling me.
            My huble request to all peoples do not opt for barkey card

            Credit Card — Collection calls from barclays

            hi, am getting calls from barclays bank collection for non payment of credit card due... let me bring to your notice that i do not hold a credit card and repeatedly getting calls... hence forth wont entertain such calls and i will be forced to lodge a complaint in the consumer court.
            Regards
            shiju nair
            [protected]
            you should have mailed it to barclays bank not on public forum
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              M
              mrrao.rb
              from Mumbai, Maharashtra
              Aug 11, 2012
              Resolved
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              Resolved

              Address: Bangalore, Karnataka

              Hello concerned,

              The recent communication references.

              With Barclays : EZ[protected]d , EZ[protected] , EZ[protected]b , EZ[protected].....etc.
              With Standar Chartered :KMM10097248I15977L0KM , KMM10084268I15977L0KM , KMM10066665I15977L0KM .....etc.


              I hold a gold credit card from Barclay from past 4 years. Due to the poor service I stopped using this for almost 2 years.
              Without any requests, Barclay had sent me another card with a letter to use the card again.
              I started using and found a little improvement in their services.

              Somewhere in August 2011, since the email statements from them was not regular (every month it was varying from 5th day to 15th day)
              I opted for a paper statement. Next month I did not received any statements and was not able to make the payment in time.

              In the next month statement, they have charged all the additional charges and asked me to pay.

              When I inquired, I came to know that my sign was forgery done in the courier services and created a document like I received the statement.
              I told the Barclays about this and they committed to remove those charges. I made the payment of only for the actual.

              From next month onward I started receiving the statement with all these charges again.

              I was keep asking them to remove these charges but was not successful.

              Mean while it is taken over by Standard Chartered bank, it has become so difficult to get it done.
              Now, SCB is asking me to pay these charges even after explaining these things to them.

              Just before going to the consumer court about their forgery activity and the poorest services, I wanted to take a last chance here and get this additional charge of 1300 INR is cleared.

              Rgds
              Mohan
              Aug 13, 2020
              Complaint marked as Resolved 

              gold card — Barclay's gold credit card not yet received

              I have applied for Barclay's gold card about 1.5 month bck.I got a SMS saying my card has been approved and u will be receiving it in 15 days,It is almost 1 month still i havn't received any card.

              Before 10 days one person had called and asked for my address and he told he will be cmg to dispatch the card,he has not come and still i am waiting for the card.

              I just want to know when i can receive the card.
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                J
                Joydeep2012
                from Mumbai, Maharashtra
                Aug 9, 2012
                Resolved
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                Resolved

                Address: Mumbai City, Maharashtra

                I have personal loan ac with Barclays bank. Even after paying EMIs I am getting constant harassment calls from Collection Dept. I wrote several letters to custiomer services and grievance redressal forum. But did not get any satisfactory answer.

                Please let me know what action to take next.
                Aug 13, 2020
                Complaint marked as Resolved 

                BARCLAYS LOAN — HARASSMENTS

                Sir,
                i have a loan of barclays bank taken 2 and half yrs back approx
                due to my financial problems i had requested for re-arranging my loan in march
                their executive(?) CHANDRAKANT collected 8 cheques from me for the same in april
                since then he didnt turn up
                again in month of may some other agency collected new cheques & promised me for re-arranging my loan with EMI to be brought down half with lower interest rates
                they did re-arrange but not as promised
                my previous cheques are still not returned to me, i asked for the same in may & june, with paying my EMI's but nothing happened
                so in july i didnt pay the EMI for both my issues were'nt settled
                but this bank's callers-bankers-executives etc are only interested in collecting my EMI & for this they call me from 8 am till 8 pm & torture me & harrase me on fon & also send persons at residence during afternoon though i am speaking on fon
                kindly provide a solution for this

                Barclays Personal Loan — Harassment Calls

                I have a Barclays personal loan account. Even after payment of EMIs I am getting constant harassment calls. I wrote to barclays grievance redressal forum. But I did not get any satisfactory answer. Please let me know what course of action I can take under this circumstances.
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                  S
                  shell
                  Aug 9, 2012
                  Resolved
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                  Resolved

                  æ ‡è®°è¿™å°é‚®ä»¶RE: APPROVED BARCLAY'S BANK PAYMENT FOR CHEN LI2012å¹´8月8æ—¥ 周三下午10:34发件人: "Backlays Bank Remittance Unit" <[protected]@secretarias.com>å°†å‘ä»¶äººæ·»åŠ åˆ°è”ç³»äººæ”¶ä»¶äºº: [protected]@yahoo.com.cn

                  Attention- Chen Li


                  Barclay's Bank® Remittance Department Hereby bring to your notification that your£ 860,000,000 telegraphic fund transfer has been approved by the board of trustee's/ Remittance board and can not reflect in your nominated account without the payment of charges.

                  The only assistance the bank can render is you paying in installment until you can come up with total sum..

                  You are hereby advised to get back and tell us how much you can afford at these point in time to avoid confiscation of your winnings.

                  Note- No amount can be deducted from your winnings as instructed by the operators of the national UK lottery.

                  Collins Moore
                  Head of Operations.




                  REPLY TO THIS EMAIL. IF YOU HAVE QUESTIONS PLEASE

                  Email: [protected]@secretarias.com
                  You are required to correspond with a cost of transfer payment of £ 1,500, immediately to enable effect prompt remittance of your found use the payment info below





                  Receivers Name:Jane tetko
                  Text question:colour
                  Text Answer : Red
                  Address:54 Lombard Street London.





                  Sincerely
                  Barclay's Bank Plc
                  54 Lombard Street
                  London.
                  Postcode EC3P 3AH
                  Fax: +[protected]

                  Contact Number:[protected]


                  REPLY TO THIS EMAIL. IF YOU HAVE QUESTIONS PLEASE

                  Email: [protected]@secretarias.com











                  [protected][protected][protected][protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  payment — bank transfer

                  USER ID : SGI11867 HAS NOT GOT THE AMOUNT OF RUPEES 1,900 TRANSFERED TO HIS SBI PRITHVI RAJ MARG BANK ACCOUNT , AJMER FROM YOUR MONEY BANK ACCOUNT THE AMOUNT HAS ALLREADY BEEN DEDUCTED BY YOU FROM MY MONEY BANK ACCOUNT PREVIOUSLY THE PROFIT OF THE MONTH OF JULY 2010 TO SEPTEMBER 2010 OF RUPEES 10,000 HAVE NOT BEEN CREDITED IN MY ACCOUNT . I HAVE PAID RUPEES 20,000 BUT YOU HAVE GIVEN THE BENEFIT OF RUPEES 10,000 ONLY . KINDLLY UP TO DATE MY ACCOUNT TILL TODAY AND INFORM ME FOR THE SAME . THE AMOUNT OF RUPEES 1,900 MAY IMMEDIATELY BE REMITTED TO MY SBI BANK ACCOUNT OF AJMER ( RAJASTHAN ) . THE PROFIT OF RUPEES 30,000 MAY BE CREDITTED IN MY MONEY BANK ACCOUNT . ASHOK MATAI . USER ID : SGI11867 .
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                    S
                    shivamtiwari05
                    Jul 23, 2012
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                    Address: Mumbai Suburban, Maharashtra

                    Dear Sir,

                    I got a Credit card [protected] of Barclay Bank in 2007 without any verification call, i refused to accept that but courier person was not ready.
                    I moved pune after some time and swipe my card for 19332 Rs and paid 3000 Rs for the same..After a month i called Barclays and asked for outstanding amount and statement but they refused to give as my given information was not matching with database..i mailed them so many times (with DOB, mother's name, Pan Card) for asking my outstanding amount but got the same reply that data is not matching with database..,
                    When i applied Citibank Corporate Credit Card in may 2012, the application was rejected as per my CIBIL Score. I inquired in CIBIL that my Score is only 638. Because in Barclays Account they put my status " WRITTEN OFF" and outstanding amount is 31853 is due. And they put my friend's cell number in their database and because of that they were not ready to give my statement and outstanding amount.

                    Now i have to pay outstanding amount of 31853 Rs (16332 Rs of principal and 15521 Rs as a interest & Late Payment)..to clear CIBIL history as i wont be able to take any loan further..

                    Dear Sir, please let know that is it right way to give Credit Card without verification call and put wrong cell number in their database and not giving statement on mail if cell number only not matching with database and rest all (name, pan card, mother's name, dob) thing matching....And applying interest and late payment as a double amount when mistake is as per them.

                    Sir please help me in this matter and try to solve my problem.

                    Regards,
                    Shivam Tiwari
                    Mobile: [protected]
                    Credit Card: [protected]
                    U can complaint in banking ombudsman RBI they will help you online complaint foam is available ...
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                      B
                      Balasaheb Jagtap
                      from Pune, Maharashtra
                      Jul 11, 2012
                      Resolved
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                      Resolved

                      Address: Pune, Maharashtra

                      Dear Sir/Madam,
                      I was having Personnel Loan Account No. LCO [protected] withe Barclays Finance. As offered by Barclays. Withe reference to Settlement No 11359 dated 10the Oct 11, I had settled thee loan by making repayment of agreed amount of INR 84000 . I am in need of acknowledgement letter and repayment statement, request you to forward thee same.

                      I would be theankful if you could consider theis is an urgent.

                      Regards
                      Balasaheb Jagtap
                      [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        N
                        niet.ankit
                        from New Delhi, Delhi
                        Jun 8, 2012
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi

                        Dear Sir,

                        This is to bring to your kind notice that I am highly unsatisfied with the services you are providing to your customer.
                        I have given the cheque for pre closure against my personal loan No – LC[protected] on 1st June 2012.
                        This cheque has not been presented to my bank yet. Who will suffer, me, I have to pay the interest for these days where delay is at your end.

                        Keenly looning for some positive response from your end.

                        Ankit Bansal
                        [protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        finance — Pre submission of Cheque

                        Dear Madam/ Sir,

                        This is with reference to get into kind notice that i B.Srinivas having an personal loan with loan # 14842491 with the due date of 5th of every month but to my surprise this month (September-08) the cheque was presented on 4th September only.

                        This is completely lack of negligence and over smartness on your part. If i there are no sufficient funds in my Account the cheque would have been Dishonoured and in turn you will harass for the charges and more over there will be stigma in my Account transactions.

                        So i kindly request your goodselves to look into the matter and do the need ful and see to that it will not happen oin future as some times will deposit funds one day in advance.

                        Looking forward positively and thanking you in advance for your kind Co-operation.

                        Regards
                        Srinivas.B

                        Barclays Finance — Delay in refunding money

                        They took 2 amounts of £129.98 from my bank account on 1st March 2011 - 1 by card and 1 direct debit. They have promised to refund the debit card amount and say they have done so on 4th March but nothing has appeared into my bank account. They say they are looking into it but dont seem to get any satisfaction from them. The money seems to be in mid air somewhere but no-one can find it. It rather gives them a bad name doesnt it ?
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                          V
                          venkuvenkius
                          from Bengaluru, Karnataka
                          May 13, 2012
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka

                          Hi Sir,

                          This is 'B Venkateswara Reddy and my credit card num is [protected], the card is closed in 2008, and i requested for the 'No Due Letter' in March 2012 by calling the Barclays customer care, they gave me the contact num[protected] and ask me to follow up with them, then onwards i started calling them, they gave me another 2 numbers on 4th April 2012 (phone numbers:- [protected] and [protected]). From then till today every day i am calling them they are saying still it takes few more days wait......
                          Please help me sir.....

                          Present Contact num : [protected]

                          Thanks,
                          Venkateswara Reddy
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            D
                            D5000000625780
                            May 10, 2012
                            Resolved
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                            Resolved

                            PLEASE INVESTIGATE THIS TRANSACTION IN THE NAME DENTON JARRETT I WOULD LIKE THE AWARDED CHEQUE DELIVERED TO MY ADDRESS OR AN ACOOUNT OPENED .PLEASE CONTACT ME ON [protected]@yahoo.co.uk


                            Re: good news
                            1 recipientsCC: recipientsYou MoreBCC: recipientsYou
                            Hide Details FROM:Barclays Bank Plc TO:DENTON JARRETT Message flagged Wednesday, 9 May 2012, 13:04CUSTOMERS ATTENTION
                            24hrs online Customer service
                            Barclay Commercial Bank Of London
                            London Branch...
                            P. O. BOX 738, Eagle Court 75 King Street,
                            Hammersmith London, W6 9HY, U. K.

                            Dear Valued customer,Denton Jarrett

                            We have received your mail and will make sure your money is been
                            transfer into your nominated bank account which will be given by you
                            after you might have completed the necessary process of the cost of
                            transfer fee (COT).

                            Note your winning money will be transfer to your account within 24
                            working hours after we have confirmed your payment slip of C.O.T fee
                            in our office also in our officer account.

                            Send this fee to the origin of this fund being Nigeria

                            To our UK Embassy Agent house

                            Mr Edward Nwosu

                            224 golden Avenue Ikeja Lagos Nigeria

                            Question: COT.

                            Answer: COT

                            Amount 250 British pounds

                            This is in accordance with section 13(1)(n) of the international
                            transfer act as adopted in 1993 and amended on 3RD July 1996 by the
                            constitutional assembly.We want you to understand that you need to pay
                            the C.O.T charges (Cost Of Transfer ) to enable you proceed with the
                            transfer of your winnings.

                            The C.O.T means Cost of transfer. Every bank charges a certain amount
                            for transferring funds and it is known as the COT FEES. The amount is
                            250.00 British Pounds This amount has to be paid by you before this
                            bank will proceed with the transfer of your winning funds.

                            The C.O.T charges is legally for licensing and coverage documentations
                            approval signatures for the transfer before money reflects in your
                            nominated bank accounts.

                            ATTN: Your C.O.T charges cannot be deducted from your funds, your
                            funds have been protected by a professional hand cover insurance
                            policy.

                            You are to follow this Instructions, you go to any of the STATE BANK
                            OF INDIA and make the payment of the cost of transfer fee using this
                            following payment details

                            More all so, immediately payment is confirmed by our Accountants
                            General (Mr.Tony Trender) The transfer process will be carried out by
                            our reputable bank. And you should send the scan copy of the payment
                            slip to us immediately after your payment for confirmation.



                            While we await your response thank you for your time and urgent
                            attention to these vital request as we are committed in delivering
                            high quality banking services to suit your needs.

                            Mr. Tony Trender, (Senior Accounts Officer)
                            Account Department (Local/ Foreign)

                            [Gulf Talent]

                            Barclays Bank PLC. Registered in England. Registered No: 1026167.
                            Registered Office: 1 Churchill Place, London, E14 5HP. Barclays Bank
                            PLC adheres to the principles of the Banking Code. A copy of the Code
                            is available on request. "The Woolwich" and "Woolwich" are trading
                            names of Barclays Bank PLC. Email ID # 1009


                            General CEO Mr Chris Lucas
                            Direct Phone:[protected]
                            Email: [protected]@barclaysbank.com.co




                            On 5/9/12, DENTON JARRETT <[protected]@yahoo.co.uk> wrote:
                            > GOOD DAY AND THANKS YOU VERY MUCH BUT I WOULD LIKE PROOF OF WORK ID PLEASE .
                            >
                            >
                            >
                            > ________________________________
                            > From: zenith intercontnental bank <[protected]@hotmail.com>
                            > To: [protected]@yahoo.co.uk
                            > Sent: Monday, 7 May 2012, 17:15
                            > Subject: good news
                            >
                            >
                            > Attention Beneficiary Denton Jarrett
                            >
                            > This is to inform you that the International Monitory Fund {IMF} with the
                            > United Nation {UN}, today signed for your fund release, and mandate have
                            > been given to Nigeria paying bank to carry out this instruction to avoid any
                            > delay now all approval documents have been submitted with the barclays bank
                            > London for immediate release of your fund. from the Nigeria oil reserve
                            > account with the barclays bank.
                            >
                            > Now contact barclays bank London
                            > General CEO Mr Chris Lucas
                            > Direct Phone:[protected]
                            > Email: [protected]@barclaysbank.com.co
                            >
                            > For immediate payment to you.
                            >
                            > Regards
                            > Peter Foster
                            > Paymaster General Zenith bank plc Nigeria
                            > Direct Number: +234-[protected]
                            Reply to:
                            Reply to Barclays Bank Plc
                            Reply to Barclays Bank Plc Send
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            PLEASE INVESTIGATE THIS ONLINE ACOUNT OPENING

                            From: Barclays Bank Plc <[protected]@barclaysbank.com.co>
                            To: DENTON JARRETT <[protected]@yahoo.co.uk>
                            Sent: Friday, 18 May 2012, 12:05
                            Subject: Re: treat urgent


                            Barclays Bank PLC. Registered in England. Registered No: 1026167.
                            Registered Office: 1 Churchill Place, London, E14 5HP. Barclays Bank
                            PLC adheres to the principles of the Banking Code. A copy of the Code
                            available on request. "The Woolwich" and "Woolwich" are trading
                            names of Barclays Bank PLC. Email ID # 1009


                            The fee must be send to UK Embassy Nigeria Branch because the fund
                            comes from there.

                            send to

                            To our UK Embassy Agent house

                            Mr Edward Nwosu

                            224 golden Avenue Ikeja Lagos Nigeria

                            Question: Sky.

                            Answer: sky

                            Amount 100 British Pounds


                            General CEO Mr Chris Lucas
                            Direct Phone:[protected]
                            Email: [protected]@barclaysbank.com.co
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                              M
                              mihanda
                              May 1, 2012
                              Resolved
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                              Dear Sir/ Madam,

                              is the below in formation correct ,

                              Barclays Bank PLC

                              1 Churchill Place

                              London, E14 5HP, United Kingdom



                              ATTN: Samuel Mugisha,



                              Your letter has been received and its content was well noted carefully by me, you read my first mail carefully.



                              Meanwhile you are advised to come to London to get the Non-Residential Clearance from the British Judiciary Crown Court or you contact Barrister Frank White an accredited Attorney to Barclays Bank Plc; He is the only Authorized Attorney that will assist you to procure the Said Non Residential Clearance Certificate.



                              Note: that you are not going to pay any Bank charges/fee to Barclay's Bank Plc in other to receive your funds, because the payment instruction receive from the Offices concern is to pay you upon the receipt and confirmation of the None Residential Clearance Certificate.



                              You are advice to contact Barrister Frank White with the details below



                              Contact Person: Barrister Frank White



                              E-mail: [protected]@lawyer.com, barr.[protected]@hotmail.co.uk



                              Address: 103 1 Churchill Place London, E14 5HP, United Kingdom



                              Tel: [protected]

                              [protected]
                              samuel.[protected]@gmail.com is my email. thax
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                R
                                rakhi63
                                from Gurgaon, Haryana
                                Mar 27, 2012
                                Resolved
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                                My MH no. is[protected] I Have not received my PF amt till date.I worked with Barclays Finance at Bangalore office with Emp code 101063. Initially I applied for PF transfer from Barclays Finance to HDFC Bank ltd but it was delayed for atleast one year, later on I was told that the transfer of PF is not possible to HDFC Bank Ltd than I finally applied for PF withdrawal and submitted all my documents. the same has been received on 5th Jan 2012.In spite of several mails and phone calls no proper response.
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                Barclays — money not received

                                Dear Sir

                                I am SATHISH PATHIYIL

                                My A/c No:[protected]

                                On 4th of this same month at (approximate)11:23 am I am tried to withdraw cash from Nehru Place at Barclay's ATM of Rs:15, 000 but I got this message that "you are crossing the max imam limit" mean while I got the SMS that your A/c is debited by INR 15, 000.At the same time I am given complaint to Barclay's bank and the officer said to wait for 24 hrs and cash will be credit on your A/c.And I given complaint to Costumer Care (Ref No:118480), But till now I don't get the cash back to my A/c, For the mistake Barclays ATM machine I am suffering a lot, my check's are bouncing. So please get me available my money in time, as possible as earlier
                                I HAVE TWO COMPLAINTS TO BRING TO YOUR ATTENTION WHICH NEED SEEING TO AS I AM DISABLED.

                                THE FIRST ONE IS THAT THE ATM MACHINE OUTSIDE THE BANK AT THE KENDAL BRANCH AFTER 4, 35 PM WILL NOT LET US HAVE THE MONEY WE WANT FROM IT EXAMPLE I WANTED £50 OUT AND IT SAID SORRY THERE WAS NOT ENOUGH MONEY. IT HAS HAPPENED THREE TIMES I HAVE TOLD A MEMBER OF STAFF AND THEY SAY THERE IS NOTHING WRONG WITH THE MACHINE . IT HAPPENED ON 29 JULY THIS WEEK.

                                THE SECOND COMPLAINT IS THAT ON 27 JULY THERE WAS A QUEUE IN THE BANK AND ONLY TWO CASHIERS BEHIND THE COUNTERS AND WHEN WE GOT TO THE COUNTER THE CASHIER SAID HE HAD FINISHED LEAVING ONE CASHIER TO DEAL WITH THE CUSTOMERS.

                                ONE SUGGESTION TO BEAR IN MIND THE CALL CENTRES WHICH HAVE INDIAN CALLERS IS DIFFICULT AS WE DO NOT UNDERSTAND THEIR LANGUAGE AND THEY OUR LANGUAGE AND CAN BE VERY FRUSTRAING YOU END UP PUTTING THE PHONE DOWN

                                EILEEN
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                                  bipul_dnath
                                  from Mangalore, Karnataka
                                  Feb 22, 2012
                                  Resolved
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                                  Address: Thane, Maharashtra

                                  Sir ,
                                  I have taken personal loan from Barclay Finance. My loan Account no is - LC[protected]
                                  I have requested for the pickup of the Prepayment amount over the phone on 7th of Feb. As per your Mail(below) and telephonic communication Prepayment amount was 235153/-.
                                  The person has confirmed the pickup will be done with in next 3 days. At the 3rd day I have called again to check for pick up status and then I came to now last time pickup call is not registered.
                                  That was not my fault again. This time again I have placed a same request and Prepayment amount was increased 235353/ . I have accepted the increased amount by 200 due to your fault.
                                  Again next 3day I have called to check and got information that pickup will be done next 3 day. Becuse no has contaced me during time period even i have checked my miscall log also.
                                  Yesterday(20/02/2012) I have for same and got to know that I have to place a new request and amount will 236300/-.

                                  Why I should pay more due to your wrong or bad or delayed pickup?

                                  I have been harassed deeply by your behaves. I am not ready to pay anything more which was communicated to on 10th Feb 2012.

                                  Please help with the same.

                                  My pic up address is- IBM India Pvt, DLF IT park, Rajarhat, new town, Kolkata -7000156
                                  My Contact No is- [protected]

                                  Thanks
                                  Bipul Debnath
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  BARCLAY FINANCE — Double bounce charges, poor customer service

                                  I have taken a loan from barclay finance loan a/c number (LC[protected]) one ecs got bounced on 03/04/2010, and i made the payment with bounce charges to an executive on 07/04/2010, and after that ecs again presented in my a/c on 12/04/2010, which result in again debited of bounce charge by my bank, as well as with barclay finance, and also which result in hampering my good will with bank, i complaint about the same to an executive no response, he said there will be no bounce charges as i already made the payment with bounce charges, again then i talk with jeff paul (superviser ) he advised me there will be again bounce charges applied on my a/c as there system were down and payment was not updated on account , i asked about his employee id he refused, i asked abt call ref number he refused, i asked him to send the loan track record he advised me i will get in 2 or 3 working days, nothing recived till know, i again calld barclay finance regarding loan track record executive advsd system are down call back tommorow but i will make a note of this you will get it, nothing recieved i called barclay finance again on[protected] Mohamad Datliwala advsd me that i will get it in 2 working days asked me to call back in evening, i end up with paying double bounce charge with my bank as well as with barclay finance, i dont know how many times i have to call for loan track statement, iam sorry to say that i made a wrong choice by chossing barclay finance,
                                  Today I got call from Barclay Kolkata[protected] for Pick up . Then they informed me that Yesterday after 7:00pm they receive the request for pickup.

                                  Here comes the problem as Kolkata Barclay receive request for pick up yesterday(22/02/2012) where I have placed request for pickup on 10th Feb 2012.

                                  And this inconvenience cost me 1700/-.
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                                    S
                                    sajnapv
                                    from Thrissur, Kerala
                                    Feb 20, 2012
                                    Resolved
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                                    Address: Thrissur, Kerala

                                    My name is Sajna.I got the sms from Barclays Bank PLC the winning amount of 700,000 GBP.After getting this message i followed the instructions from Reserve Bank of India/ Fund remittance Dept.Now kerala Branch and Delhi Branch informed me by mail everything is completed.So plz just check.If it is true then plz mail me as soon as possible in my mail ID.My mail ID is [protected]@yahoo.co.in and also call me on my mobile number [protected].
                                    So pls Sir,clear above all my doubt and pls do the needfull.All letters came from
                                    REGIONAL OFFICE,
                                    RESERVE BANK OF INDIA,
                                    FUND REMITTANCE DEPARTMENT,
                                    6,SANSAD MARG,NEW DELHI-110 001

                                    MAIL ID IS
                                    [protected]@yahoo.in
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      bipla49
                                      from Bengaluru, Karnataka
                                      Feb 16, 2012
                                      Resolved
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                                      Address: Thane, Maharashtra

                                      I had taken a personal loan from Barclays Finance in June 2010 from the then Thane Branch. I had signed an agreement with 1% processing fee. However, the disbursement was made after deducting 1.5% processing fee. I pointed this out to the branch and even after repeated followups the same was not rectified. Instead, I was told that my foreclosure charge will be reduced to 2% from 4% as and when i approach them for foreclosure.

                                      I approached the company for foreclosure in the month of Feb 2011. However, they refused to reduce the foreclosure. When i cited the issue of overcharging of processing fee the customer service team sent me a scanned copy of the agreement with the comment that 1.5% was charged with my consent. When I looked through the document I found that in the schedule 1 of the document, which carried all details, the amount pertaining to 1% of loan amount + taxes has been struck off and a value of 1.5% of loan amount + taxes has been put in and my signature has been forged on top of this change. Anybody can make out the difference between the original signature (that appears on all pages of the document) and the one on top of the change.

                                      I am shocked to see this kind o[censored]nethical and illegal business practice from a company that carried the name of Barclays.

                                      Can someone suggest how I can escalate this to the global Barclays Plc compliance team?
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        prashantnature
                                        from Bengaluru, Karnataka
                                        Feb 10, 2012
                                        Resolved
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                                        Address: Mumbai Suburban, Maharashtra

                                        I am prashant kumar shivnath prasad chaurasia. I had taken a personal loan from Barclays Finance, vashi branch for rs. 283608/- On 03.08.2009 having loan no-LC[protected]. Tenure of the loan is 48 months and EMI is Rs. 9247/-. Due to my family and financial problem I was unable to serviced regular emi of rs. 9247/- since june, 2011. The principal outstanding in the loan account in the month of december, 2011 was rs. 180000/- (Approximately) as told by barclays finance employee (mr. Prashant). He told me that he is from barclays finance and convinced me that I go after settlement of my loan account for rs. 105000/- And asked me to deposit rs. 20000/- Towards settlement of loan. I deposited rs. 20000/- On 21.12.2011 towards settlemet of loan and when I asked about the settlement letter, he promised me to give in the first week of january, 2012 as the settlement letter comes only after lumpsum deposit of rs. 20000/-. But in the month of january he again demanded rs. 20000/- Towards settlement of loan and said that I will get settlement letter in the month of feburary, 2012 and I have to make payment of balance amount of rs. 65,000/- In 5 equal installment of rs. 13000/-. And also told me to write a letter to barclays finance stating your financial status and other family problems for scheduling of balance amount of rs. 65000/- In 5 equal installemnt. I deposited rs. 20000/- Again in the month of january 2012 towards settlement of loan and also handover a letter to the collection boy (mr. Manish sawant - from pari incorporation). But till now I dindn't get any settlement letter. Then I made a complaint over phone to customer care, they given me complain no:-bsp[protected] and told me to visit branch offies of barclays finance. Today I went to your mulund branch office and meet with mr. Sanjeev more (skriker financial services), he told me that your loan is under settlement process but u will get settlement letter only after payement of last emi of rs. 13000/-. I also met mr. Dinesh bodke, collection manager (barclays finance), he also told me the same thing that I will get the settlement letter after the payment of last emi of rs. 13000/- And he told me that your account is under settlement process and explained the settlement process as - whatever you paid I.E., Rs. 40000/- And the rest you will going to pay that will go towards settlentment of your principal outstanding and when you pay the last emi of rs. 13000/- Then you get a settlement letter and noc.
                                        But still I am not convinced by the promises barclays finance employees which they made to me. And when I serched on the net regarding the similar issues of other borrower who also faced the similar problems from braclays finance. I felt myself cheated and I want to complain about same.
                                        Kindly provide me help to redress my grievances and also to get the settlement letter. I would be higly obliged for your kind cooperation in this matter.
                                        Thanks & regards,
                                        prashant kumar
                                        mob: [protected]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 

                                        Barclays Finance — false commitment

                                        FYI
                                        Not satisfy with ur services, ur companys, telly caller Ms saika, & Mr Sauvik from deccan branch gole rd, this 2 o[censored]r employee has given me a false commitment, they took 1& half month for the process of personal loan & leter Mr Sauvik is telling for approval it will take more time , or els u r free to aply from other bank, ur employee had wasted my time & even money ,coz i have called them hell lot of time, kindly take an action regarding the same issue, & see to it other customer should not suffer, with same issue, waiting for ur reply at the ,

                                        Regards
                                        Edwin
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