Bengaluru Metro Rail Corporation [BMRCL] Complaints & Reviews

Today ie, 08/09/2019 i took metro ticket from attiguppe to cubbon park. The lady sitting in the counter asked me to pay rs.30/- and i paid. She gave the ticket and i got doubt and asked whether the amount is right. She replied yes. I came to entry gate and kept ticket coin on the entry gate, it showed rs.28/-. I entered inside and i took metro rail at 8:20 am and reached cubbon park. While exit again i dropped ticket coin and it showed rs.28....

Despite repeated announcements broadcast by the authority also, paid deaf ears by commuters wearing backpack as against to hold by hand, which causing discomfort as well as hurting to the fellow passengers.

Pl take steps to implement the same in letter and spirit.
The Metro journey becomes horrible and hence request you to look into the matter immediately....

Hi iam an orthodontist by profession my job is to go for consultation to treat patients so I carry my dental instruments. In every metro station I show my id card and tell prior about my instruments. All metro strations allowed me but on 5th August rajajinagar metro said I should not carry and stopped me entering and they not to come again how is it possible without carrying my instruments to go to work. I entered rajajinagar metro around...

I am a regular traveller in metro. Today 3rd august 2019, evening at around 8.20pm i was travelling from rajajinagar metro station to jalahalli cross.in the routine security checking at rajajinagar metro station they refused to allow me inside as i was carrying around three eggs in my bag which was neatly and securely packed. They said it is not permitted.
I demanded list of prohibited items which they showed but no where it was mentioned...

I was travelling with my son between bypanhalli to mg road. Person of ticket counter in byapannahalliwas extremely rude. Refused to accept rs 200 note so got change of rs 40 of which 03 were notes and 01 rs 10 coin. Still he refused to accept it. I could not understand why and i had exhausted my little knowledge of kannada. He said i better know kannada as it was the language of the state. I showed him my army i card and told him that i was...

I entered Hoshalli metro Station at around 5.00 PM in the evening. This is about the frisking guard who is positioned at the entrance. Basically, as you enter you are met with the males' frisking booth, and females are required to ascend the stairs. I'm a FEMALE. I blankly stared at him and walked away.
The next day, I'm yet to set foot inside the metro station and the same guard from the previous day, stops me and keeps calling me!...

I entered Hoshalli metro Station at around 5.00 PM in the evening. This is about the frisking guard who is positioned at the entrance. Basically, as you enter you are met with the males' frisking booth, and females are required to ascend the stairs. I'm a FEMALE. I have a buzz cut ( 'gender' is a social construct and sex is what is in between your legs, meaning I'm of the FEMALE sex). I was returning from my internship at a law firm, so I...

Today i tried to take metro from baiyyappana halli metro front gate to nayandahalli. I had only 2k note and when i had no change i gave the same note to the ticket issuer of counter 3, but the ticket issuer started scolding badly and asked to stand in the counter 2 queue as counter issuer may have change. I didn't understand why they can't coordinate themself and get the change to the needy passengers. Next i stood in the counter 2 which...

My mother Jayamma went to byappanahalli metro station at 9:00 a.m on Wednesday (29th May 2019).
She asked ticket for "Vijayanagar" and gave rs50/-.. The ticket issuer, a lady issued ticket to "Jayanagar" and returned rs 5/- back to my mother. When my mother asked why is the ticket given to Vijayanagar? She started shouting at my mother and abused her badly with filthy words. My mother started crying and nobody came for my mother's...

I am a daily passenger of metro i was forgot my metro pass so i had go to buy token but in sandal soap factory ticket counter the guy with little curly hair was not responding passengers in counter he was in unwanted talking with another counter staff. We are not coming to waste time as a passenger i dont like to waste time but i have wait 5+ minutes in counter for ticket there is only 3-4 other passengers only. When i ask question about...

Parking at ksr railway station has been prohibited from past few days. This has really become a nuisance for daily travelers who used to park their bike and take metro.
Police frisking personal scolded me for parking inside the metro premises. Outside the premises, locals park 4-5 cars, and hence 2 wheelers are left with no option.
I also took auto for few days, but this only delays. Locals even threatened to damage my bike.br...

Dear metro authority of bangalore
Subject - harassment by security guard for carrying food item
Date of incident - 7th may 2019
Place of incident - trinity metro station
Person accused - security guard & station manager

Here i am reporting unacceptable practice & harrasment by security lady everyday at trinity metro station. I would request investigation & termination of the employee.
On...

Mahalakshmi metro station:
Out of 5 counters only 1 counter is operational at a time even if there are other staff members present who are busy chit chatting. Also they don't receive card payments at times and speak rudely to public. How does one know that they are not accepting card when they are in long queues without displaying it. Nobody in staff is ready to acquire the other counters even if the queue is long enough.
To...

I purchased 2 tickets at yelachenahalli metro to go to vidhana soudha at around 07:15 pm on[protected]. There were 2 ticket issue counters. One lady & one man in the counters. I got ticket from the man. I gave rs.100/-. As per the display kept in the counter the total fare for two tickets was rs.80 and balance displayed as 20. However, i noticed at the vidhana soudha station while depositing the token at the exit gate that the value of each...

To the authorities,

We request high attention and intervention in crowd management in namma metro.
Few doubts raises was metro rail designed for the current crowd, what is the maximum number of people who can travel in one trip, what controls are taken to avoid accidents, there are pregnant woman, senior citizens, who is responsible in dumping in such huge crowd where u have no space to breath.

The...

Swami vivekananda metro station staff highly uncooperative. They refuse to give change for small price tickets and leave us stranded and helpless. They behave worse than the autorichshaw drivers. And they also refused to take a slightly dirty but not torn new 50rs. Note. The lady behaved highly unprofessionally and actually imitated me when i tried to tell her that it's not a torn note. Im appalled by this behavior...

Inspite of staffs warning not to climb on the escalators, people still climb and run through the escalator pushing by the other passengers standing on it.
Stairs are provided next to the escalator even then they do not use. I understand from a staff at vidhana soudha metro station that people shout at them asking them to keep quiet when staff insist them not to climb on escalators.
This is a very serious concern and to be restricted...

During peak hours senior citizens find it difficult to travel in metro. Yesterday i have travelled from majestic to mgroad by about 8.15 and it was packed like pressed tamarind. Many seniors are suffering even during normal journey by standing in normal queue. Next to ladies coach, one compartment is to be allotted to seniors. Kindly take up immediately....

Even your section engineer murali ‘a letter has letter has failed to help us, pfa the voice recorded at my house at night 1am,
If we as citizens start calling you every day at 1 am, how disturbing it will be - it is affecting our heath very badly,
I am my self not able to recover.
Request the senior officials to look in to it...

In the malleshearam, mantri mall metro station, i wasn't allowed to carry my 4 inch pair of scissors despite having been allowed to carry it in the previous station i boarded. The security in charge was incredibly rude, and refused to cooperate even though the scissors was blunt and had been carried for a project. The incident occurred on 16/01/2019 at 3:45 pm....