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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Aug 16, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 105

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S
SagarGokarla
from Mumbai, Maharashtra
Aug 29, 2017
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Address: Pune, Maharashtra, 411036

Yesterday (28th august, 2017) i went to bpcl petrol pump at bt kawade road pune, maharashtra for refueling my bike with petrol. I asked the provider to refill petrol worth inr 300. He filled it until inr 200 and the meter stopped. I asked him again to fill petrol worth inr 100 and he proceeded by pressing some buttons next to the display. He put the injector into my fuel tank and on the display, 100.00 started blinking. There was no rolling of digits from 0 to 100 but just a blink of 100.00. He asked my for my credit card for payment as he said it was done. I was aware of the situation and removed the injector to show him that no petrol was being poured into the tank. He said he had not started filling in and he would do so now.
This keeps happening at this petrol pump very frequently. I have been a victim once and have seen many people being victimized.
I told him that i would lodge a complaint against what he did. He conveniently answered "do whatever you want". This is how people are robbed at public places and since authorities are reluctant about taking appropriate actions, common men have to keep facing such troubles everytime. Its offending that we have such visions for a magnificent india but at grass root, such filth takes place everyday.
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
Sir i registerd for new connectio my request id 40959233 today 20aug 2017 request is clear so i want to make payment online but error you have exceeded otp usage limit, please contact adminstrtor, please fix this issue, otherwise my request is cancalled automatacaly
सिलेडर लिकेज कि शिकायत 15दिन से कर रहा हू लेकीन कोई भी कर्माचारी चेक करने नही आया नाही सिलेडर चेज करके दिया जा रहा है जब भी गया हू बस यही बोला जाता है की आज आदमी भेज रहा हू
My connection
From october 2010
And home delivery disconnect last 2 years .

Ajendra kumar 459 F india opting colony
Dhaknapurwa
Double crossing behind jhakarkatti bus stand

208023
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    Insid Edge
    from Pune, Maharashtra
    Aug 28, 2017
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    Address: Nagpur, Maharashtra, 441110

    Petrol pump in nagpur on the way of hingna road, electronic zone pump named sushila gas agency always refill petrol improperly. When a customer say that please set the meter and then fill it accurately, they wont and misbehave.
    As bharat petroleum says they have accufill policy and system and i can't see it any where here. The sushila gas agency is always a fraud petrol refilling station.
    And where the petrol refillers have no manners how to behave with the customers.
    I hope you look out to my following complaint and take the required actions.
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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      S
      from Nagram, Uttar Pradesh
      Aug 26, 2017
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      Website: BPCL

      Sir
      M me online gas booking &payment jar diya h lakin web gas agency (Cavalier gas service babina up mera gas connection no 2424 hai voucher no 6930335dt[protected] name suresh kumar mb no [protected] hai gas booking no 2200 rs 558.82 online payment h lakin agency wale mujhe gas nahi de rage bol rahe ki apne bpcl me payment kardiya hai sir mera refund kara de taki me apna gas leak saku.
      Thanks &help
      Sureshkumar
      [protected]
      Gas no 2424
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
      Sep 03, 2017
      Jittu Bani's response
      Yes
      My name Jitendra kumar bani and I m intested for bharat gas
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        E
        either youu
        from Kanpur, Uttar Pradesh
        Aug 24, 2017
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        Address: Kanpur, Uttar Pradesh, 208026

        There is a petrol pump situated in kalyanpur crossing kanpur nagar. Whenever i go for air he always refuse to do and he is doing there own business he has opened his own puncture shop just next to the air machine he always says baad me aana abhi time nai h as he is busy in his shop i also complaint the manager but nothing happened.. Pls take some action as each petrol pump must have air with services. Machine h air man nai h to kya machine ka achaar daale hum log?? Pls kuch kariye bht baddtmiz h vo air wale
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
        My mobile no is [protected] pls send otp LPG bhart gas
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          A
          Armaan Azam
          from New Delhi, Delhi
          Aug 24, 2017
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          Address: Ludhiana, Punjab, 141008

          Yesterday i went to refill my activa 4g of amount 300rs. I went of my vehicle and said him to refill the tank of rs300 twice or thrice. But he pretended that he has mistaken in hearing and filled petrol of 50rs. And when i asked him that i wanted petrol of 300rs. He said that he will fill petrol. And started from 50 and reached 250 and said that he have filled 50 before and 250 after but he actually filled amount of250 only they also keeps to distract people..
          Name of petrol pump:fill and fly, chawwni mohalla.
          Near:chand theatre
          Plz warn them or cancel their license...
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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            M
            Manzu S Rao
            from Bengaluru, Karnataka
            Aug 23, 2017
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            Address: Bangalore, Karnataka, 560050

            Dear team,

            I fuelled my vehicle with 6 liters of petrol and 60ml*3= oil on 19th august, however cost of 60 ml oil is 16rs after recent effects but this bunk charged me 18rs as they claimed that they have old stocks.

            The service representative was so careless in answering my concern and shooed me away

            Since i never asked for old stocks, i deserve lesser charge to be paid. Kindly resolve my concern to give justice and i request serious actions to be taken against the gas station.
            +1 photos
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              S
              Shipra Tiwari
              from Delhi, Delhi
              Aug 23, 2017
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              Your employees are deceiving the customers by manipulating them while filling their tanks. Today, at your service booth near yamuna sports complex east delhi, i went to refill the petrol tank of my scooty but they somehow manipulated me and didn't let me look at the meter. When i realised and asked him to check if he has filled it properly. He again disappointed me with his misbehaviour. This is really intolerable. Please look into the matter
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                T
                Thakur bijay
                from Moirang, Manipur
                Aug 23, 2017
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                Address: Darbhanga, Bihar
                Website: www.bharat gas.com

                मै दिनांक[protected] को गैस सिलेंडर बुकिंग संख्या 03042017 किया । जो अभी तक गैस डिलीवरी नही हुआ है। मैने कई बार फोन से तथा कई बार ऐजेंन्सी मे बोला फिर भी कोई रिस्पॉन्स नही लिया।कृपया गैस भेजबाने कि कृपा करेगे । jay durga gas againcy, bharat gas Darhanga, bihar ; Consumer no (6183) BIJAY THAKUR, S/O BISHWA NATH THAKUR, AT -SUNDAR PUR DARBHANGA (BIHAR)
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  N
                  neogerot
                  from Gurgaon, Haryana
                  Aug 22, 2017
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                  Address: New Delhi, Delhi, 110092

                  Today I went to the petrol pump at Masih Automobile(Dealer Bharat Petroleum Corporation Ltd.) Road No. 75B, Vikas Marg Etxn., Anand Vihar, Delhi -92
                  to fill petrol for the amount of 1500.00

                  I was vigilant to check the ZERO before the attendant named Jignesh start filling.

                  However, while filling the petrol another employee named Vijay Pal keep trying to distract me by telling about frivolous offers on some payment method with intention of distracting me so that I remove my eyes from petrol meter.
                  And in an instant once it approaches Rs. 1000.00 Jignesh quickly reset the meter to 0 claiming that 1500 has been filled.

                  I have asked them why they reset it and I clearly saw them reset it while it was at around 1000.00. They feigned ignorance and even claims that petrol rates are raised now hence your tank not filled as it used to be.
                  Also they refuse to give me printed receipt and gave hand written one [ as attached].

                  It is a clear fraud of absolute value of 500.00.

                  Please check into it as this cheating behavior reflects very bad on you as a company.

                  Regards,
                  Jyotsna
                  +1 photos
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                    K
                    kanava
                    from Dagshai, Himachal Pradesh
                    Aug 20, 2017
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                    Address: Jaipur, Rajasthan

                    I am domestic gas consumer my consumer no.77085177 my syllander refill booking no.161910 dated 17/08/2017 but gas subsidy rs.32.32 got my bank account but gas syllander did not supply. My gas supply not in time and taking extra money and do, nt give bill by gas supplyer boy.
                    Gas jaanch ambika gas service, sikar road, ambabari, jaipur, code no.-551812
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                    Aug 20, 2017
                    Updated by kanava
                    I am domestic Gas consumer my consumer no.77085177 my syllander refill booking no.161910 dated 17/08/2017 but Gas subsidy Rs.32.32 got my bank account but gas syllander did not supply . my Gas supply not in time and taking extra money and do, nt give bill by gas supplyer boy.
                    Gas jaanch Ambika Gas Service, Sikar road, Ambabari, Jaipur, code no.-551812.gas supplyer boy एक बार बिल मागनें की वजैह से परेशान करता है समय पर गैस सिलेंडर नही देता ओर कहता है कि कहीं भी शिकायत करलो कुछ नही होगा तय कीमत से15-20 रूपये अधिक लेता हैओर बिल नही देते
                    Aug 22, 2017
                    Updated by kanava
                    Solved my grievances and they committed to me thats problems not repeat in future so I am satisfied.
                    Aug 22, 2017
                    Updated by kanava
                    Thanks to all
                    Dear sirs
                    We are change address new as SrinivasaRao Dandamudi D.No:26-20-37 IInd floor, Majeti vari Street, back side of Indian overseas Bank, Gandhinagar, Vijayawada-520003 our cilinder deliver this address only
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                      S
                      Shyam sunder Vaishnav
                      from Alot, Madhya Pradesh
                      Aug 20, 2017
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                      Address: Ajmer, Rajasthan

                      Booked cylinder automatically cancelled.
                      I need it urgently.
                      From 15 days i m waiting for cylinder.
                      Received message of cylinder delivery without actual delivery and subsidy is deposited in account. I also want a second cylinder. Please consider my complain genuinely. L will be highly obligated. We are unable to cook food due to unavailability of cylinders.
                      Kindly took the matter seriously
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                        J
                        jos 1985
                        from Chennai, Tamil Nadu
                        Aug 19, 2017
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                        Address: 560043

                        Sir i clicked wrongly opt out subsidy scroll of honour service by mistake. Please help me to de-activate opt out subsidy and help me. Please sir i humbly request to you deactivate my scroll of honour opt out subsidy. Please give me one chance i don't mistake again in future.
                        Please give me my subsidy money.
                        Name - joseph d souza
                        Consumer no. - 2824
                        Mobile - [protected]
                        Distributor - prateek enterprisrs
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                          @dt2010
                          from Chakia, Bihar
                          Aug 19, 2017
                          Resolved
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                          Resolved

                          Address: Rajsamand, Rajasthan, 313337

                          Sir i clicked wrongly opt out subsidy scroll of honour service by mistake. Please help me to de-activate opt out subsidy and help me. Please sir i humbly request to you deactivate my scroll of honour opt out subsidy. Please give me one chance i don't mistake again in future.
                          Please give me my subsidy category silender and help me.
                          Name - dinesh kumar tailor
                          Consumer no.[protected]
                          Mobile - [protected]
                          Distributor - kumbhalgarh bharatgas
                          Aug 19, 2017
                          Complaint marked as Resolved 
                          Not resolved my problem consumer no.64298625
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                            vikas86_1986
                            from Unnao, Uttar Pradesh
                            Aug 18, 2017
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                            Address: Jind, Haryana, 126102

                            I have consumer no - 7185 from distributor code - 117645 (Bharat gas). I have submitted my adhar no & bank a/c to gas supplier and bank as well.
                            Till 2015 i have recieved subsidy in my bank a/c but from last one year subsidy does not credited by govt in my a/c.
                            Distributor is not providing satisfactory reply, plz do needful to credit my subsidy.
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                            Dear sir/Madam
                            Plz give me detail I attached a print and give m detail...

                            Regards
                            Vikas kumar
                            [protected]
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                              R
                              Reginaldroberts
                              from Cherthala, Kerala
                              Aug 18, 2017
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                              Address: 631561

                              Place BP :Petrol Pump
                              Richmond Road, Tamil Nadu 631561
                              Between 7 :15 to 7:30 am
                              I took a Tamil news paper and I was taking the English paper too . The pump person said take one, in a soft voice but when I gave him a feedback that try to put bord saying take one since it will be good, some time the customer will get angry or upset but he keep on saying something but not interested in taking my suggestions. I filled my tank for 1500rs and my dad got angry and he threw the paper on his face and left so now who side is Wrong????
                              This is my no [protected]
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                                Dinesh lahori
                                from Ahmedabad, Gujarat
                                Aug 17, 2017
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                                Address: Ahmedabad, Gujarat, 382330

                                My consumer no is 3613, i have not received subsidy since nov 16, as i was told that i have opted out for the same, which is not correct, any how, i was told to submit fresh document again, which i have submitted thrice, unfortunately i m still waiting for the same. No one is responding properly at your agency outlet or customer care no. Hence m requesting your good selves to do the needful at the earliest. Thanks in anticipation.
                                Regards
                                Dinesh lahori
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                  @dt2010
                                  from Chakia, Bihar
                                  Aug 16, 2017
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                                  Address: 31337

                                  My name is Dinesh Kumar Tailor consumer no.[protected]
                                  Distributor Name- kumbhalgarh Bharat gas
                                  Mobile no - [protected]

                                  Sir I am humbly request to De- activate for scroll of honour opt out of Subsidy . I wrongly clicked opt out Subsidy by mistake. Please cancel my Subsidy category.
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                                    S
                                    from Hyderabad, Telangana
                                    Aug 15, 2017
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                                    Address: Warangal, Andhra Pradesh
                                    Website: Bharath gas

                                    Dear sir,
                                    I P. Srinivasulu, R/o. H.No.[protected], Shivanagar, Warangal
                                    with LPG ID No.[protected] and Gas Customer No. 17262, connection Regulator Knob broken while operating. Hence I request your kindly change the regulator which amount is charge I can pay please provide as early as possible. My Cell No. [protected]
                                    Aug 15, 2017
                                    Updated by [email protected]
                                    I P. Srinivasulu, R/o. H.No.[protected], Shivanagar, Warangal
                                    with LPG ID No.[protected] and Gas Customer No. 17262, connection Regulator Knob broken while operating. Hence I request your kindly change the regulator which amount is charge I can pay please provide as early as possible. My Cell No. [protected]
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                                      sivaram1989
                                      from Mysore, Karnataka
                                      Aug 14, 2017
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                                      Address: Mysore, Karnataka, 570017

                                      Hi,

                                      I have taken new gas connection with single cylinder on 07-Aug-2017 and by that time I did not have hot plate (gas stove) with me. I informed them same and they said no problem sir, once u get hot plate we will send our boy to inspect and install. I got hot plate on 09-Aug-2017 and I have informed them on phone about same and requested to send boy for installation and inspection as they have charged 300rs for that while giving connection. They were not sending their person and replying rudely as well and carelessly saying if you want to complain also you can do, like that they were talking. I think this confidence is because of BPCL only. If they are strong on distributors, they will work properly. I want to file a complaint on both gas agency and BPCL. Both are culprits here. What would be the situation if anything happens without inspection If I use hot plate and it has leaks and any explosion happens. Is this the safety gas agency and BPCL assuring for the public? Here are the gas agency details.

                                      Siddalingeshwara Gas Service
                                      1st Main, 3rd Stage, Gokulam, Mysore - 570002. Ph:[protected], 2416744, 2512195
                                      E-mail: [protected]@gmail.com
                                      Distributor code: 100427

                                      My customer ID: 86396259
                                      My contact: +91-[protected]

                                      Regards,
                                      Paleti S Krishna
                                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                        sanjay2424
                                        from Kanpur, Uttar Pradesh
                                        Aug 15, 2017
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                                        Address: Allahabad, Uttar Pradesh, 212108

                                        Consumer no 53405768.Order booking no 26492.I have received massage - Gas delivered.But i have not yet received gas cylinder.Every month, i booked gas cylinder but after two days it iwas cancelled by distributor.Every month i have facing that kind of problem.Please do something to resolve the problem.Distributor code-153482
                                        AKASH BHARAT GAS.PIN -212108
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