My brother varinder kumar (Mobile no. [protected]) r/o 1811/4 daulat colony ludhiana is consumer of m/s simran gas service (115603), (Telephone no.[protected], 2609499 & mobile no.[protected], basti jodhewal, ludhiana, vide consumer no.13529 (Lpg id[protected] which falls within the ambit of bharat gas (Lpg). On[protected] m/s simran gas service has delivered underweight cylinder about 1-1/2 kg. This fact brought to the kind notice of m/s simran gas service and requested to change underweight cylinder but employees of m/s simran gas service has flately refused to change underweight cylinder about 1-1/2 kg. Thereafter my brother has visited several times to gas agency in order to get change underweight refill but the said gas agency has flately refused to do so till date. So said gas agency has violated rules of bharat gas.
It is, therefore, prayed that stern emergent legal action may kindly be taken against erring officials/officers and be booked under the provisions of law. The underweight cylinder about 1-1/2 kg be changed to the customer.
Complainant
Nirmal kumar aggarwal, advocate, chamber no. 452, 4th floor, lawyers chambers complex, district courts, ludhiana. Mobile no.[protected] and[protected].
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
When my mother ask delivery boy to weight he replied that, he has not any instrument to weight.
After knowing it by my mother, I have weight cylender myself to clear doubt and found that cylender is underweight by 4.5 kg.
My mother ask me earlier many times about this issue but, on faith I have not taken it seriously.
Now today I am shocked to see this type of scam. It should be punishable hard.
Please take appropriate strict action aginst this type of activity.
Thanks
Kamal verma [protected]
S/o Mr. Amar Lal
Cons. No. - 4505