Bharat Petroleum [BPCL] Complaints & Reviews

I had applied a new gas connection no. 2310244 dated 26.02.13 with name of Harish Singh Bisht with Manvir Gas Agency, E-2, Chand Bagh, Wazirabad Road, Bhajanpura, Delhi-110053. Manvir gas agency is still not giving me the new connection. I had visited the manvir gas agency atleast 7 times they always say that your connection is still not come, come after two months. Whenever your number come, I will call you. I have visited the manvir gas agency today (25.02.15) now they say that we don’t have regulator and you have to fill the form again and you have to attach the affidavit with that form and you have to come after holi then we see what happens. Some mobile no. written on board for complaint at manvir gas connection, but they don’t pick the phone at least one time.

I am in very pain to inform you that you bharat gas new connection service is very third class and manvir gas agency also. Please give me new connection otherwise I have to go Consumer Court to do the complaint against you. Please do the needful as earliest.

WARM REGARDS

HARISH BISHT
[protected]
[protected]@gmail.com

Today again i met Mr. Ashish ( [protected]) for handing of 2 nos. SIM's which he was unable to provide. I cannot pay for what i have not used. and Idea is charging me around Rs.1343.77 for that. -----Original Message----- From: rahul sharma (शर्मा राहुल) Sent: Thursday, February 26, 2015 2:14 PM To: '[protected]@idea.adityabirla.com' Cc: '[protected]@yahoo.co.in'; 'appellate.[protected]@idea.adityabirla.com'; 'abhishek.[protected]@idea.adityabirla.com' Subject: RE: Your Idea Mobile Numbers : [protected] and [protected] Please be guided that until or unless you hand over the SIM's to me( Mr. Ashish- [protected]) I will not be going for disconnection of the same. Please arrange to hand over the same to me and confirm. Rahul Sharma. -----Original Message----- From: [protected]@idea.adityabirla.com [mailto:[protected]@idea.adityabirla.com] Sent: Thursday, February 26, 2015 2:07 PM To: rahul sharma (शर्मा राहुल) Subject: Your Idea Mobile Numbers : [protected] and [protected] Dear Mr. Sharma, Greetings for that day! This is with reference to your email regarding disconnection. We would like to assure you that you are an extremely important customer for us and we value your association with us. Please be informed that services towards your mobile numbers have been temporary disconnected with effect from December 23, 2014. Further, we request you to furnish the outstanding amount of Rs. 628.73/- and Rs. 715.04/- respectively so that concern regarding disconnection can be address to best of your satisfaction. Should you need any further assistance, please call our Customer Service help line number 12345 or email us at [protected]@idea.adityabirla.com Thanks & Regards, Prashant Deshmukh Customer Service Team IDEA Cellular Limited From: rahul sharma (शर्मा राहुल) Sent: Thursday, February 26, 2015 2:08 PM To: 'appellate.[protected]@idea.adityabirla.com' Cc: '[protected]@yahoo.co.in'; 'abhishek.[protected]@idea.adityabirla.com' Subject: New connection- O1-[protected] and O1-[protected] Kind attention: Mr. Rajiv Bhandari/concerned, Please intervene and advise for necessary disconnection of 2 SIM’s as I am getting repeated calls without any SMS /e-mail for the same. SIM’s have been asked for disconnection and have not been handed over . All documentation has been sent by e-mail. Please confirm per return mail. Thanks and regards, Rahul Sharma [protected]. From: rahul sharma (शर्मा राहुल) Sent: Thursday, February 26, 2015 1:35 PM To: '[protected]@idea.adityabirla.com' Subject: New connection- O1-[protected] and O1-[protected] No communication received either through SMS or through e-mail of any bill pending since June 27, 2014. Please respond per return mail of having the disconnection of the SIM’s as SIM’s not physically handed over. Thanks and regards, Rahul Sharma Bareilly LPG. From: rahul sharma (शर्मा राहुल) Sent: Monday, January 12, 2015 3:55 PM To: '[protected]@yahoo.co.in' Cc: 'abhishek.[protected]@idea.adityabirla.com' Subject: New connection- O1-[protected] and O1-[protected] Please arrange for the needful disconnection of the 2 SIM’s-[protected] & [protected]. Today again I received a call from Idea office from [protected] for payment of bill against these SIM’s for which I have received no communication. Refer telecon with you today, I am attaching the following documents as required for disconnection. I have already received a message from Idea on June 27, 2014 for rejection of these SIM’s as ‘’not contactable.’’ Then why these SIM’s were not disconnected. Both SIM’s are not handed over to me. I went to the idea office near sheel hospital today for the disconnection application but they refused. I am attaching the documents as required –scanned –refer telecom with you. Please arrange disconnection on urgent basis. Any other document required please advise. Thanks and regards, Rahul Sharma Bareilly LPG. From: rahul sharma (शर्मा राहुल) Sent: Wednesday, June 25, 2014 5:02 PM To: '[protected]@yahoo.co.in' Cc: 'abhishek.[protected]@idea.adityabirla.com' Subject: New connection- O1-[protected] and O1-[protected] Mr. Asheesh ([protected]) has come at BPCL LPG Plant Parsakhera on 21.06.2014 for some other work. 2 connection applications were applied to him by me for 2 nos. SIM complete with formalities, documents and photos. However due to some miscommunication to me as BPCL is already having 2 nos. active IDEA sims for usage in-case some internet problem is there in our planning deptt. For document generation in SAP, these 2 nos. new SIMS would be of no use to us for our planning department . The new SIMS were supposed to be handed over to us on 24.06.2014. The disconnection of connection has already been communicated telephonically to you. I received a message for registration of 2 nos. new connections- O1-[protected] and O1-[protected] at my mobile yesterday. Please consider the same for disconnection of the same as we already have 2 IDEA sims for internet usage at Bareilly LPG Plant. Please confirm disconnection per return mail . Sorry for the inconvenience. Thanks and regards, Rahul Sharma. Bareilly LPG Plant. [protected].

Dear Sir/Madam, I want to change connection name from my wife name to my name because she is not residing with me hence I have to pay full amount of cylinder & without receiving subsidy. she is leaving with her Elder son, hence I want transfer connection from her Name to my Name. For same when I asked to on duty Staff of Bharat gas Agency they were taking very rudely & said you have to closed your wife connection account & open new connection account from with new name. I again asked for connection transfer they said there was no any provision for transfer of account. So plz tell me the process or help me to connection transfer. Regards Name :- Bhagwan Swarrop Name Transfer:- Usha Devi to Bhagwan Swarrop Agency Name:- victory enterprise, Nangloi 2 number. Customer Number:- 1147 SV No:-5185956 Mobile No:-[protected] Area:- Nangloi

Consumer no. 22803 S.V. No.[protected] I had complained Vinod Gas Agency about name change is not a solution, but so far. Please accept my request. I hope you will be solve my problem as soon as. Old name : HARI Lal yadav S/O Ram Dhani New name : Acche lal S/O Ram Dhani Mob no. [protected] Vinod Gas Agency Add:- B-6, Rishi Nagar, Ballabgarh – 121004

Dear Sir
I have taken new gas connection from M/S Sai vinay bharat gas sector gamma 1 greater noida they charge Rs 7250 for one cylinder including charges of stove cooker &non stick tawa they issued only stove at the time of connection other items were not available in their store they told me that within week they will issue other material since than one month is over they are not picking up phone
It is only haressment Agency is giving items which are not required than they haress
Please advice them to supply me my left over items or they should return my money
V P Krashak
consumer no 66831600
mob [protected]

Dear Sir, I had booked my cylinder on 10 February 2015. My booking id 30073. I live in Dilshad Garden, delhi and the agency name is Gautam Enterprises. I have been calling customer care since 10 days no one has picked the phone so far. I also went to the agency and they informed me that they have cleared the deliveries till 8 Februrary. I dont know what to do as my previous cylinder is empty and i have to cook food in microwave due to which electricity bill is shooting up. I am being mentally harassed as well as physically because i also have to visit the agency. As i am a working woman i specially have to take leave to just go to agency and still i get one answer that it will be delivered. So, please help me out with this. They are never taking our complaint seriously. I will be very thankful to you if you can please help me out with this. I have given up all hopes, you are my only hope. Thank you for help in anticipation that my problem will get solved soon. Regards Alka Kumar with booking id: 30073

Sir I am a owner of a petrol pump in odisha sambalpur district.I have got a message from Sales Office on[protected] regarding dealers selling below 100 KL will not get load on Saturday and Monday.I want to know why this type of partition between above 100kl and below 100 kl seller which is not justify.The dealers selling below 100kl get no facility from the sambalpur depot such as one day credit facility and also the new rule of no supply on saturday & monday means the dealers get only 4 gays to get supply indirectly the depot wants that the pump should dry at least 2 day in a week or in other sense they want small dealers should surrender their dealership.

I was registered my Bank Account number at Dealer. After taking cylinder on 2 FEb 20145 SMS came from BP about " Transfer of Subsidy of Rs. 173.44, cash memo No. 4112 Failed" . So I was not get subsidy transfer. So pl do the needful & Transfer subsidy on Bank Account Number. My Gas Details are - Name - Dahima Jagdish Rameshwar Consumer No.[protected] ID[protected] Thanks0

Hi .i am Esuraj ..today i went to Sandesh Gas Suppliers, Pimpri, pune, Maharashtra ..Dealer no is - 112239 . First time when I had visited to distributor point for purchase new LPG connection than they forced me for purchase non LPG products (pressure cooker, solar lamp and hot plate). Singl gas conne 6000 rsAfter ignoring by me for purchasing such type of non LPG products they said, this is a government rules and if you will not purchase these products than we will not provide new connection for you. I said, Bharat Gas have not apply such type...so plz sir solve this problem .i need new conection ... Thnk u .. Esuraj [protected]

Unable to book refil as dealer m/s. Rohan gas distributor mallewaram bangalore is telling account is blocked. Required gas cylinder urgently, waiting for the last 3 weeks. Please attend urgently and confirm on moble no. [protected] m.N. Sridhar

मैने गॅस एजन्सी को मेरा बैंक खाता नं और आधार नं. दिया है लेकिन गॅस एजन्सीधारक ने गलती से बैंक खाता नं. गलत फीड किया है. इसलिए गॅस अनुदान दूसरे बैंक खाते पर जमा हो गया है. मुझे तीन सिलेंडर का अनुदान नहीं मिला है. मुझे तीन सिलेंडर बाजारभाव से मिले है. पहली गॅस एजन्सी. Asmita enterprise. Indapur dist Pune. Phone. 02111.223289 ग्राहक नं 3813. Current. VinayGas. Indapur dist Pune phone. 02111. 223324. ग्राहक नं. 36278545.

Hi have booked a cylinder on 7 Feb from Alok Gas Agency, New Delhi, but till now (25 Feb) its not yet delivered. When i contacted the agency, they are asking me to first submit the Aadhar card then only they can deliver the cylinder.My aadhar is already linked with LPG Id, its yet to be linked with m bank account. When i talked to BP customer care, they told me that there is no such compulsion to submit the Aadhar card but still the Agency is not ready to give the cylinder. I have already raised a complaint for the same(487066, 487071) but till now i havent received the cylinder. Please help.

Hi!My consumer no is:53684.My connection was blocked due not used from many days, since i was temporarily out of country.I contacted my Gas agency, which is situated at (Shop No-1, Gole Market)T-6, Armamant Colony, Ganeshkhind Road, Pune-411007 and the name of agency is R & DCOS LTD.I have paid the money for unlock on 13th Dec 2014 and the receipt no is: Sr.No-3128. They asked me to contact them after a month and many times i have called them. No one pick the calls and always busy.Went personally more than 5 times to get it transfer to Kharadi, but everytime one same answer is "My Connection is blocked today and will be unlocked tomorrow.After unlock we will wait for 24hrs to take booking and if not booked again we will lock it". How can they lock within 24 hours o[censored]nlock the connection and each and evry time the same answer.I really don't know, wheather they will give the cylynder or transfer my connction to Kharadi.I requsted them that the 5-times, i took leave to went the agency and every time saying locked, even i paid the amount for unlock as i mentioned the details above. Cansomeone please help me on this?

Distributor Name : Hindustan Gas Agency, Adyar, Chennai – 600 020
Consumer No.23816855

I, R.Kumar from Adyar, Chennai. I have recd cylinder on 26-1-15. I don’t have Aadhar Number. Earlier I was given TNSC bank, Adyar account details to avail subsidy. But Later they have informed me they don’t accept this bank. Hence I was given new bank account details (Union Bank of India, Adyar) to them on 7-2-15. But still I have not recd my advance and subsidy to my new account
I want to book next cylinder during March. Pl help me to resolve this issue
Thanking you
R.Kumar
(Ph: [protected], Email: [protected]@gmail.com )

Dear Team, please help me and guide me how to cancel opt out subsidy . i have approached Gas agency and Bharat Gas Customer relationship center, they are stating its selected by you so you don't get any other way to get subsidy.but also they advised to check this option in april 1st week. Regards, Guna [protected]

My Name is Raghavendra Kumar Gupta and I am a customer of bharat Gas LPG from Kamla gas service, Ghaziabad, (U. P.) Since 18th October 2014. My LPG customer ID is[protected] First time when I had visited to distributor point for purchase new LPG connection than they forced me for purchase non LPG products (pressure cooker, solar lamp and hot plate). After ignoring by me for purchasing such type of non LPG products they said, this is a government rules and if you will not purchase these products than we will not provide new connection for you. I said, Bharat Gas have not apply such type of any rule and here are no any such type of government rule also. I also said that I had received a email from bharat Gas and there are not mention such type of any rules. There are clearly mentioned that customers are independent for purchasing non LPG products. After 1 hours of discussion finally they had not become agreed for providing new LPG connection without non LPG products. So That time I had been purchased a new connection for Rs.6800.00 with non LPG products (value Rs. 4500.00) in very typical conditions. Further When I have visited to distributor point on 11 feb 2015 for booking 2nd cylinder. Further they was forcing me for purchase non LPG products (solar lamp and pressure cooker etc.) After ignoring by me for purchase these product they done misbehavior. They had not been provided me 2nd cylinder till right now but on the website showing cylinder has been delivered and you have already hold 2nd cylinder. I had register many complain in customer care but no response received from there. Respective complaints numbers are, 460416, 457051, 460675, 468466, 469327, 475378. Customer care provided me a mobile number of a sales officer saurabh shah [protected] that he will resolve your complaint but when I called this mobile number than he replied '' I am not saurabh shah and I do not know any saurabh shah''. Finally I am feeling a lot of frustration. Kindly resolve my problem as soon as if possible because I am depending on market for my daily gas requirements right now in absences on any other 2nd option. Thanks, Raghavendra. [protected] [protected]

Dear Sir I pleased to informed that I Ganesh Prasad Nishad Vill Dulaur Dist. Vaishali Bihar - 844505. I want to a new connection but our near distributor do not want to give new connection on pressure he demands excess amount for the new connection such as 8500/- per connection. So Kindly help in give a new connection. Regards Ganesh Prasad Nishad Mob. [protected]

Dear Sir, This complaint regarding to GAS company to not giving the subsidy. Company wrongly update my connection in Non -Subsidy List. After that i had raised the Complaint, They have told me that you have opt the non-subsidy option. But I am not select any option of non subsidy. Bharat GAS CRC are also not receiving the Calls. Already lock the Complaint on Bharat GAS :480619 Request you to please resolve the issue. I am not in position to afford the Gas without subsidy . Connection : 16490 Agency Name : Ahluwalia Gas Service in Pl Sharma Road, Meerut UP, 250001 Name: Chanderprakash Goel Regards Suresh goel [protected]

This is to bring to your kind notice that I have LPG Gas Connection No. 3075 at JAI MAA GAYATRI GAS SERVICE, KATRA, GOSHAINGANJ, FAIZABAD. At the time of submitting my KYC I produced my Bank A/c. No.[protected] of ALLAHABAD BANK, MAHILA MAHAVIDYALAYA, KIDWAI NAGAR BRANCH, KANPUR (IFS CODE NO. ALLA0212164. It is submitted that once I got subsidy of my booking of LPG on 5/2/2015 Rs. 237.18 and 568.00. Since I have left Kanpur and am residing in my Village named Khemapur, District - Ambedkar Nagar, U.P. and the nearest Branch of the above Allahabad Bank is Shahzadpur (Akbarpur), Ambedkar Nagar, hence I transferred the same Bank Account to Allahabad Bank, Shahzadpur Branch (Akbarpur), Ambedkar Nagar, being its IFS Code No. ALLA0210767 and now wish that all the future subsidy transactions may please be made in the this branch. Having got the passbook from my new Bank Branch, I contacted to my dealer, who could not be able to change the IFS Code in the records of my connection. Will you please advise me how this problem can be rectified, so that I could avail the facility of subsidy on my LPG Connection. Thanking you, Yours faithfully, VIKAS KUMAR TIWARI VILLAGE & POST KHEMAPUR DISTRICT - AMBEDKAR NAGAR (U.P.) MOBILE NO. [protected] LPG CONNECTION NO. 3075 AGENCY - JAI MAA GAYATRI GAS SERVICE, KATRA, GOSHAINGANJ, FAIZABAD.

Sir/Madam LPG cylinder with booking no[protected] was delivered on 06.1.2015. But subsidy under DBTL was not credited to my bank account. Aadhar card is likned to my bank account. Kindly do the needful at the earliest. Thank you Mr. Charan Singh