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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Aug 16, 2025
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R
roypadma
from Anand, Gujarat
Mar 12, 2015
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Address: Pune, Maharashtra

Dear Respected Sir/Madam, Please consider my case on priority as my old mother is living alone with no gas connection to cook her food. She had bharat gas connection from 2001 in Pune, kothrud (gas no 27725). But due to medical problems she came to live with me in 2012. from 2012 till now she has not used any gas cylinder. now after her treatment she has shifted to a new house at Balewadi and i am not able to transfer her gas connection since the "natraj gas" distributer are not able to find any record on her name. Please, I request you to activate the connection at the earliest since it is very difficult for her to live in her new house with no cooking. Thanks and best regards, Mrs Padma [protected]
Apr 15, 2016
Complaint marked as Resolved 
Apr 15, 2016
Updated by roypadma
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    satish hattangadi
    from Mumbai, Maharashtra
    Mar 11, 2015
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    Address: Mumbai City, Maharashtra

    Today we have received refilled gas cylinder at the cost of Rs 630/-. Till last month we were paying Rs 434/- as subsidy cost. We have received Rs 568/- in our bank a/c. Will you please explain us the calculation for the cost of refilled gas has gone up by Rs 196/-? Thanks S.S.Hattangadi
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      hitesh36007
      from Mumbai, Maharashtra
      Mar 11, 2015
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      my name is R.V. KHAJURIYA. my consumer no. is 04229. my phone no. is [protected]. I have registered my rifill on 15th feb.2015. my cash memo no. is [protected] yet I have not received my subsidy in my bank account...so please reply fast. Thanks.
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        J
        jatin brah
        from Amritsar, Punjab
        Mar 11, 2015
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        Address: Sangrur, Punjab

        I am consumer of Bhawanigarh Gas Agency Bharat Gas Agency ...i under consumer No. 63348015 Though the supply has been made to me but subsidy of one Cylinders of this year 2015 has not been transferred to my state bank of patiala, branch bhadurgarh distt patiala pin 147021.My STATE Bank OF PATIALA Account already stands registered with the Bharat Gas Agency. I BOOKING MY CYLINDER ON 20.01.2015... JATINDER SINGH [protected] Consumer No. 63348015
        I didn't got subsidy
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          P
          Prabhakar p
          from Bengaluru, Karnataka
          Mar 11, 2015
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          Address: Bangalore, Karnataka

          From P.Prabhakar, No 171, Manjunatha Road, 2nd Block, Thyagarajanagar, Bangalore 560028. Mobile No[protected] Dear Sir, Subsidy amount not transferred to my Bank Account I am getting my LpG refilles from Harsha enterprises. Since the LPG prices are fixed at Market rates @ Rs 640 + I am not getting the subsidy amount credited to my Bank Account. On inquiry with the distributor, I got info that amt has been transferred to my bank account. The same has not been credited at my bank account. Message received on my mobile : On22/01/2015 Subsidy amount of Rs. 308.09 is transferred to your Bank A/c by BPCL under DBTL Scheme for LPG cylinder delivered by Cash memo 245584 of 22/01/2015 On09/03/2015 Syndicate Bank – an amt of RS INR 207.59 has been credited to you’re a/c ********027010 on[protected] by DBTL 21BZ1SBBLPGCM264156DT[protected] As per the above messages both the amounts have not been credited to my bank Account. Kindly look into the matter do the needful at the earliest. Details of my LPG Distributor. HARSHA ENTERPRISES NO. 71 MARKET ROAD VV PURAM SAJJANRAO CIRCLE BANGALORE URBAN 560004 [protected] [protected] [protected] My Consumer No 1933 with Ms Harsha Enterprises My Bank Account Details Syndicate bank, No 26 Dr D.V.G Road (Basavanagudi) Bangalore 560 004. IFSC :SYNB0000441 SB Account No[protected] With regards, P.Prabhakar
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            R
            rvchari
            from Pune, Maharashtra
            Mar 11, 2015
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            Address: Mumbai City, Maharashtra

            Consumer no. 20045 My name is Ms Chudamani V Chari. ( Nmae is wrongly mentioned in your recrod and needs correction) Mobile No. [protected] Our Gas agent: Vimal Gas Service Distributor Code : 110906 I need 17 digit LPG ID. More importantly my name has to be amended in your record so that I can avail of LPG subsidy under DBTL scheme.
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              shyamsunder manaktala
              from Gurgaon, Haryana
              Mar 11, 2015
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              Address: Jaipur, Rajasthan

              dear sir,
              i am resident of jaipur rajasthan with consumer no RG 19512 .
              i did not recieve gas subsidy for gas cylinder delievered to me in first week of january 2015.also no amount of advance subsidy was deposited in my bank account. although i have recieved subsidy for cylinder i got after that . now the problem regarding my bank acount is resolved subsidy should be deposited to my HDFC bank account no [protected].

              thanks.

              shyamsunder manaktala
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                N
                nitishkumar0130
                from Bengaluru, Karnataka
                Mar 11, 2015
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                Address: Bangalore, Karnataka

                Hi, On 17/02/2015, I have applied for new LPG gas connection in Bangalore Indiranagar. After applying through online portal I got a mail from Local distributor that You can come and avail your new connection by submitting the required documents. But when I to avail the connection they had rejected my application and without giving any reason they told that they are not providing any new connection right now. When I asked that if you are not providing any new connection then why you had sent me the mail, as a response of this they told that the mail was just a formality. Please find below LPG gas station details. MAHALAKSHMI GAS DISTRIBUTORS Indiranagar Bangalore 560038 I am attaching the mail along with this complaint.
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                  A
                  ashichiku
                  from Jamnagar, Gujarat
                  Mar 11, 2015
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                  Address: Chittorgarh, Rajasthan

                  Sir, I have a gas connection with my gas agency Name Kalika Gas Service at Nimbahera (Raj ) pin312601 Dist.Chittorgarh, my consumer no.is 24655, it is a regular practice of my agency that it cancels my on line booking for refilling . recently i booked my refilling in the month of february 2015 and today i.e.on 11.03.2015 I recd. a SMS from them that my booking order no.[protected] is canceled as it was wrongly booked by the staff . Sir this booking was done by me on ivrs no [protected] . Kindly look in to the matter otherwise I have no other option left except to go to consumer court. Regards Ashish chaturvedi Administrative officer LIC OF INDIA Mob. [protected]
                  Sir, I have a gas connection with my gas agency Name Kalika Gas Service at Nimbahera (Raj ) pin312601 Dist.Chittorgarh, my consumer no.is 24655, it is a regular practice of my agency that it cancels my on line booking for refilling . recently i booked my refilling in the month of february 2015 and today i.e.on 11.03.2015 I recd. a SMS from them that my booking order no.[protected] is canceled as it was wrongly booked by the staff .
                  Sir this booking was done by me on ivrs no [protected] .
                  Kindly look in to the matter otherwise I have no other option left except to go to consumer court.
                  Regards
                  Ashish chaturvedi
                  Administrative officer
                  LIC OF INDIA
                  Mob. [protected]
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                    A
                    anthoni
                    from Chennai, Tamil Nadu
                    Mar 10, 2015
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                    Address: Chennai, Tamil Nadu

                    My name is C.Anthoni, consumer no - 4091, dealers name - Rajni gas, Ambattur - Tiruvallur District . i want to say that i m not getting my gas subsidy which goes to bank acc as rule maked by indian government from january . i have purchased 3 cylinder till now at full payment and till now i have not got any subsidy credited in my bank acc. i have contacted to Rajni gas on 5 March 2015 and they said that Ur problem will solve soon but till now they have not solved .i know that why i am not getting subsidy in my acc so plz help me in updation of my right bank acc no to my old gas conection . thanx C.Anthoni mob no- [protected]
                    I am consumer of Robin Gas Agency Bharat Gas Agency Sectoer-5, Rohini, Delhi-110085 under consumer No. 9900609. Though the supply has been made to me but subsidy of two Cylinders of this year 2015 and one of the year 2014 has not been transferred to my Canara Bank, Sector-7, Rohini Sector-7, Delhi-110085 Account. My Canara Bank Account already stands registered with the Bharat Gas Agency.

                    MAHENDER SINGH SHARMA
                    [protected]
                    Consumer No. 9900609
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                      S
                      shaktisml
                      from Rampur, Himachal Pradesh
                      Mar 10, 2015
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                      Address: Shimla, Himachal Pradesh

                      It is heart burning fact that a renowned company like yours is letting your retail outlets to sell water at the price of Bharat Petroleum fuel known as Petrol. May be it is looking strange to you to read these words but it is true and your retail outlet named Satyam Service Station, Chamkaripul, P.O. Dhundan Tehsil Arki, District Solan in H.P. right on prestigious Shimla Manali National Highway. The very fact that there should be a complaint number of your officer on display at a prominent place, unfortunately the owner of this R/O has deleted one of the digits of your complaint number of 10 digits with the possible involvement of your staff who is responsible to take action to rectify it. The Dealer was so confident that he chellenged the customer to do whatever he can do. He is not feared of any complaint despite of the fact that he has been requested by the customer to provide complaint book he refused and said I have long hands and connections in your company. to cut short the whole incidence My car no. HP 03D 1386 has filled up petrol at this Retail Outlet at arround 10 AM on 9th March, 2015 and Car indicated engine error and stopped after moving 200 meters from this Retail Outlet all of sudden. Driver was shocked to see and immidiately rushed to a mechanic nearby to find out the reason for break down . He checked the car and diagnosed that there is water in your fuel pump instead of petrol and it shocked him he immidiately contacted the dealer for clarification and help. He replied in a very rude manner I have a passed sample of petrol now I am not responsible for anything happened to your car I am selling what Bharat petroleum is supplying. Driver asked for complaint book / Number as the mobile number displayed there was of 9 digits instead of 10 digits When inquired about this the dealer replied again I have already told you that I have good connections and long hands so better you do not waste your time and energy. Accept the fact get your car repaired and go away. The Petrol was sold vide invioce no. 1943 dated 09/03/2015 at 10:05 AM. The car's fuel tank was opened by the mechanic and he gave the driver sample of fuel inside it provided by your dealer on the name of Bharat Petroleum Petrol in the ratio of 10: 7 (Water : Petrol) meaning to say that of 17 litres of BPCL Petrol 10 litres is water and 7 litres of petrol ( What a great product of BPCL) Hats of to you and your dealers for such services. You can collect the sample from me anytime before it is uploaded on social media shortly if no action is taken after reciving this communication and a complaint s being lodged in consumer forum and an awareness campaign is a must for the customers of BPCL for such a creditable deed and looting by your company. Proofs can be provided to your representative if interested. Shakti Bhushan Sood Contact no. :[protected] email : [protected]@yahoo.com gmail : [protected]@gmail.com
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                        M
                        md.shamim Ahmad
                        from Noida, Uttar Pradesh
                        Mar 10, 2015
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                        Address: New Delhi, Delhi

                        Sir,
                        I am using Bharat Gas connection from your branch, the Transfer for Delhi Gas the Delhi gas is Closed Please another Gas Agency for Transfer:

                        TA[protected] &[protected]

                        Distributor- Alok Gas Services Najafgarh Delhi-110043
                        It is requested that please transfer by gas connection for above distributor.

                        Thanking you,

                        Your sincerely,
                        (Md Shamim Ahmad)
                        Cons No. – 59433276
                        OLD Distributor Araval Gas Service
                        Name – MD S AHMAD Address 242, 1st Floor,
                        Room No-02 Narander Yadav Sector-18 Gurgaon Thana Sarhaul Gurgaon.
                        md.[protected]@gmail.com
                        +1 photos
                        My nephew Sh.Sant Kumar is using LPG of Bharat Gas dealer of our area is Sh. Alok Gas Service, B-78 Gopal Nagar, Najafgarh, New Delhi-43. It is intimated that the dealer of this agency does not delivered LPG at Dhansa Village. According to delivered code no. 113545 the name of supplier is Sh. Ram Janak.
                        The Agency has requested a number of times for timely delivery of the LPG at Dhansa, but they have ignored again and again and says that the Village of Dhansa is far away from Agency. As such the supplier will not supply LPG at Dhansa Village. There is no transport facilities from my nephew residence to take the cylinder from the Agency and carrying of LPG in DTC buses is not permitted. There are no other sources to take the cylinder to his village.
                        Please give appropriate direction to Alok Gas Service, Gopal Nagar, Najargarh, New Delhi-43 so that he may start supply cylinder at Village Dhansa. This will be a relief to the customers in rural areas on public interest.
                        Thanking You,
                        Yours sincerely,
                        (Krishan Kumar Kaushjik)
                        Assistant, Ministry of Commerce, New Delhi
                        m.no.[protected]
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                          yemveeaar
                          from Hyderabad, Telangana
                          Mar 10, 2015
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                          Address: Hyderabad, Andhra Pradesh

                          The BPCL bunk situated at Hyderabad saroor nagar tank bund is cheating to give the required quntity of petrol. Yesterday i.e. when I purchased petrol for Rs.100/- it gave only 66 kms to my motory cycle. Same day again I went to HPCL bunk at Chevella and purchased for Rs.100/- now I am at 96 kms and motor cycle is running in on position of petrol cark. I request the authorities to look into the matter and take necessary action against them. Raghavachayulu
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                            aasifsayyad
                            from Mumbai, Maharashtra
                            Mar 10, 2015
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                            Address: Pune, Maharashtra

                            Respected Sir/Madam I have connection Bharatgas Consumer No is 65184374.from Pune Maharashtra .I got Subsidy but yet not credited in my bank account due to Aadhar No inactive. I Have Linked My Adhaar[protected] With My Bank Account And My LPG Distributor also . But According to NCPI (Aadhaar Linking Status in Bank is updated) Inactive . I Have Asked So Many Times In my Bank and they said they had done from his side and updated My Adhaar with my bank account, and Its not updated from NPCI . And how i know the status of this, Please tell me the solutions about this issue.my Mobile no. +91 [protected]
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                              sukhwindermhl
                              from Bengaluru, Karnataka
                              Mar 10, 2015
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                              not getting subsidy

                              Address: Yamuna Nagar, Haryana

                              my name is sukhwinder singh, consumer no - 6939, dealers name - amrik gas, jagadhri - yamuna nagar- haryana . i want to say that i m not getting my gas subsidy which goes to bank acc as rule maked by indian government from january . i have purchased 2 cylinder till now at full payment and till now i have not got any subsidy credited in my bank acc. i have contacted to amrik gas on 5 feb 2015 and they said that ur problem will solve soon but...
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                              sadhana_bose
                              from Kolkata, West Bengal
                              Mar 10, 2015
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                              Address: Kolkata, West Bengal

                              This complaint is regarding Bharat Gas Distributor, Banani Gas, near Ekdalia evergreen club, Kolkata I have submitted my request for name change (Consumer No.:[protected]as my name is Bharat gas account is not correct) on 13th Dec, 2014 but whenever I am going to the distributor office, they are saying to come after 10-15 days but every time this is a practice with no positive answer from their end. Now, in order to submit the Adhaar card details ( with correct name) for DBTL scheme, my correct name should get reflect in Bharat Gas account but the distributor is saying (We'll manage, you just submit the documents knowing that this is not correct). I am a lady senior citizen with one knee replaced, but every time going there for follow ups which is really very much harassing for me. Please lodge my complaint and do the needful at the earliest so that I can submit the documents for Pahal DBTL scheme before 31st March'2015. Your help will be highly appreciated. Thanks, Sadhana Bose
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                                H
                                Harishbhatt
                                from Delhi, Delhi
                                Mar 10, 2015
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                                Address: Nainital, Uttarakhand

                                CHANGE OPT OUT OF SUBSIDY TO SUBSIDISED
                                Proceed for Register Subsidised Cylinder
                                Dear Sir, I think that Due to wrong click on "opt out of subsidy option", It has been activated by mistake. Kindly deactivate this from my Bharat GAS consumer number 60965707 as soon as possible. Please help me on this.
                                I am totally disappointing from bharat petroleum . I am not to brought gascylinder in double price from distributor because i am belongs to a low middle class family. Therefore it is highly improbable for any person to opt out by mistake as there are so many steps before one could opt out. Nobody does not wants to de-activate getting its better facilities. So requesting you to kindly go through it and take immediately action for deactivate this worst facility from my gas connection to make normal people happiness.I hope to hear you all from soon with support.
                                My name is Suresh Bhatt and Consumer No 60965707.
                                Gas Agency - Choudhary Gas Agency
                                City - Haldwani (Nainital) Uttarakhand
                                Mar 12, 2015
                                Updated by Harishbhatt
                                NOT any action at that time

                                Please take action

                                regards
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                                  Maqsood 632509
                                  from Chennai, Tamil Nadu
                                  Mar 10, 2015
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                                  Dear Sir, Please be inform that our gas booked dated 13.02.15, till now i not received my booked cylinder. More than three times i call to distributor office about my cylinder nobody can give proper response, Please kindly take necessary action to as given below: Sakthi Gas Agency Sap Code: 110795 DPR No: A110450 Anna Salai, Melvisharam Pincode: 632509. Vellore District, Tamil Nadu. Land Line No:[protected] Regards Group Complaint more than 15 Members
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                                    Harishbhatt
                                    from Delhi, Delhi
                                    Mar 9, 2015
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                                    sir I have submitted my aadhaar card to bank on 23/12/2014 and confirm that the aadhar have linked successfully in my account. but no subsidy provided by your end to my account till today. i have contacted to gas agency where they have feed data inappropriately. they are not responding my complaint and told me that you have do click on opt out of subsidy option But my economic condition is not will so please add me this facility it can be possible that i click on it but now i want subsidy in my account through join pahal. please provide me the process how it can be possible. The distributor not give me true information about it My name - Suresh bhatt Consumer No. 60965707 Distributor code - 117477
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                                      Harishbhatt
                                      from Delhi, Delhi
                                      Mar 9, 2015
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                                      sir I have submitted my aadhaar card to bank on 23/12/2014 and confirm that the aadhar have linked successfully in my account. but no subsidy provided by your end to my account till today. i have contacted to gas agency where they have feed data inappropriately. they are not responding my complaint and say you have do click in opt out of subsidy option. I think that it can be possible but its my mistake due to not know that process but now i want join that facility but how it can be possible. there is no idea given to me by distributor please help me and take necessary action. my economic condition is not well. My detail is - consumer no. 60965707 Name - Suresh bhatt Distributor code - 117477 with regards Suresh bhatt
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