Bharat Petroleum [BPCL] Complaints & Reviews

1) Your Smartfleet A/c No. FA[protected] made purchase of Rs. 20000 (Qty. 281.21 in Ltrs. of DIESEL) fuelled @ Rs. 71.12 thru. Card No. FC[protected] in Vehicle No AP07TF2468 on 05/06/19 Time 07:50 at RO UMA MAHESWARA AGENCI, Guntur. Your Txn.ID is[protected].CMS WALLET Closing balance Rs. 4410.58. Thanks - BPCL
2) Dear N PRAKASH, you have deposited INR 20000 at 07:43 PM on 05/06/2019 against FA[protected] Loyalty Number. Thank you.

I R Sankar Rao receiving two types of massages like above regularly sine 18 months, and people are calling me by name N Prakash and that distrubbing me lot. I am providing few numbers .
[protected]
[protected]
[protected]
[protected]
Kindly do the needful and letme know the status of my complaint.
Regards
R Sankar Rao

Hi sir, i am Sushil Vitthal Patane transfered my bharat gas connection from pune to Banglore and revived the connection and two cylinders on 1st june 2019. But my subsidy got failed saying that update my aadhaar card with bank.i have already linked my aadhar card with my bank account.My consumer id is 89391850.kindly look into the matter and help me out.thank you in advance.

Regards,
Sushil patane

I m subhash hand shukla and my consumer number is 51105551. I have booked cylinder on 27 may and i got msg of cylinder delivery on 28 may whilst no cylinder is delivered yet.. Plz take action towards your agency named dev mogra mira road.. As i m suffering much since last four months. And make sure that next time mine problem should not be this.. Thanking you

I two times complaint to bharat gas through online complaint no.446605 & complaint no.459423 regarding reverse from none subsidy in lpg to subsidy category. I have opted out of subsidy by mistake through online when i was trying to join dbtl. Click the wrong option by mistake, but now i want to get subsidy and join dbtl. Now when i want to join dbtl through online it respond that i need not to join because i have opted out of subsidy. Please look into matter an my resolve my issue. Name-ambika jujare, my consumer no.17749, distributor name - sagar entrpraises, solapur, maharashtra, mob. No.[protected], mail id - [protected]@gmail.com..

My name is
My bharatgas consumer no. Is 32452295

I booked and paid for th lpg cylinder online on 25.05.2019, with booking reference no. 7074.

My distributor is maaruti bharatgas distributors at old bowenpally, secunderabad. Distributor's code is 199160.

I received an sms on 01.06.2019 saying the "lpg was delivered on 01.06.20019 and for any queries contact the distributor"

I called up the distributor on their phone no.[protected]. They replied that they do not have any information and will see.

Repetition: for my last booking also, the same thing happened, and it took 3 days follow up to get my cylinder delivered. That time the gas boy said, by mistake it was delivered to some other party. The distributor said, it would not repeat in future.

But again the same problem is reprated by them, i receved this sms of having delivered the cylinder where as it is not yet delivered.

I am a bharat gas holder my name is sanguta poddar mistakenly through the bharat gas app i opt out subsidy and lot of time i visited my gas deler but they refused me by telling i have to wait 1 year. Now i cant wait i want to cancel the bharat gas and take a another company connection... Because bharat gas always cheated and there service is no satisfactory. My consumer no is 89104309 deler code 185468 keshri gas services and please help me to get my subsisy..
My contact no [protected]
[protected]

Despite paying online, the delivery person said i have to pay 25/- more as the rates have increased from 1st june. I had paid and placed order on 31st may. The delivery person was very rude in speaking and took the cylinder back.

While booking the cylinder its shows 684.50 and after payment it shows 690.40. Why the difference. Before also i received sms stating a certain amount has be refunded, but no amount was refunded. This is cheating the customer.

Consumer no: 58781840.. Email: john. [protected]@gmail.com / swathi. [protected]@tmf.co.in

I dont understand the word and i have yes to the opted out the subsidy the real meaning of this word after searcing the google i will get a full meaning of this word i will understand the meaning of the word i will decide to compliance in the consumer complaints website please deactivate the opted out subisdy policy and give subsidy into my account

The villagers of village bir ghaggar chandimandir, (Haryana) suffer for the gas cylinder problem because gas cylinder delivery boy does not deliver the gas cylinder at home. By booking of gas cylinder we have no benefit of home delivery system. We have not benefitted to consumer right. Ladies of village and also old ladies can put the heavy gas cylinder on her head and go for buying cylinder and also come back with heavy cylinder on her head.

I am viswanathan k a consumer of bharat gas. By mistake i am wrongly clicked opt out of subsidy. I am not getting any subsidy then. I kindly request you to deactivate opt out of subsidy. I want to avail subsidy cylinders. So please deactivate from out of subsidy.

Consumer no. 53729573
Contact no. [protected], [protected]
Email : [protected]@gmail.com
Consumer type: domestic
Distributor:3/1, sambathian kulam street, near vivega international matric school, cheyyar, tamil nadu 604407

I am akhilesh chaubey from kaimur (Bihar) as a consumer of bharat gas. By mistake i am wrongly clicked give up subsidy march 2019. I am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. I given request letter also to the distributor but they told there is no option to change. Pls inform further what can i do to cancel the give up subsidy. Consumer name : akhilesh chaubey consumer no. 2131, lpg id: [protected], contact no.[protected], email : [protected]@gmail.com consumer type: domestic distributor: arya bharatgas agency, sakri, g. T. Road 821108

Hi

I am using bharath gas cylinder with below details:
Customer id[protected]
Agency - shreeraksha gas agency, hebbagodi, bangalore - 560099 (Distributor code - 138919)
Registered mobile - [protected]
Name - premkumar murugesan
Last cylinder got on - 28/5/2019 - with subsidy rs.214.45
(Note - i have submitted all proofs while getting cylinder including aadhar card.)

For the past 1.5 years i didn't get the subsidy for the cylinders in my hdfc bank account - [protected] (Ifsc - hdfc0001758)

Last subsidy i got on 28/11/2017 - rs.244.40

When i followed my gas agency (Shreeraksha gas agency - 138919) they keep on saying aadhar card is not properly linked in bank and
They suggested to check with bank (By trying delinking of aadhar and again linking it with same account)

But when i checked my bank they said it is properly linked (Even they tried delinking and linking of aadhar card few months back) and they said from their end they no need to do anything.

Even today i spoke with (Shreeraksha gas agency - 138919) on this issue they again saying the same stories and not depositing my subsidy amount.

Please investigate on this and kindly take necessary actions to deposit my pending subsidies to my mentioned bank.

Thanks
Premkumar.
[protected] ([protected]@gmail.com)

Booking ref. No. [protected]
I paid online. Rs.714. But no discount (Rs. 20 has been given.
Customer no. 85972919. Keerthi bharat gas, bangalore.

Please do the needfulto give this discount. Hp gas is giving this discountb easily. I hope bp also will give the same which will be appreciated by your consumers and your business will prosper furter.
Thanks.
Krishnaiyen venkatachalapathy....

My consumer no:61727697& aadhar no:[protected]. Please my aadhar no with this link& cancel. I call &talk with bharath gas customer care at 25/05/19&26/05/19. Otherwise their talk with me & i requiry with officers said many times but no change my request aadhar no. So i request to cancel my aadhar no. Please help my request& cancel my aadhar number

Please help me to deactivate the give up subsidy as it happened bymistakely as i wrongly pressed give up subsidy button on the website of bharat gas. Now kindly help me in getting this deactivated. My details are as follows.

Distributor name : bangaru sai enterprises bharat gas distributor
Consumer no :[protected]
Lpg id : 1 [protected]
Consumer name : michael john lobo

Sir,
I have got my gas refill booked on 12 May but i haven't got it till now. My refill no 16894, and my connection no. is 58015742. Our dealer doesn't deliver refill on time. He gets late every time n behave rudely. I have asked him many times delay for late delivery, he always say "its delay by company.
Kindly grant to send my refill as soon as possible.

From,
Abhishek Gautam
Advocate
[protected]

I have been cheated by bharat petroleum employees multiple times at different branches. They have various gigs planned to scam the customer. One of them is that 2 guys will serve you together and the person filling will deliberately fill half the amount and pretend like he didn't listen and then the other person distracts you by asking for money while he presses some numbers on the console to display the actual amount but when you check your fuel, only the previous half amount is filled. When i ask for bill in such cases, they give me handwritten bill saying that the printing machine is not working.

If it was at one branch it was understandable that the employees have planned this but the same happening at multiple branches makes you wonder if the higher authority is also involved in this.

As of now, i have been scammed at the following bharat petroleum branches:
1) double road - shantinagar
2) near brand factory - wilson garden
3) banerghatta road - jayanagar

The double road branch being the most notorious as almost everyone i know who filled there have complained of the same and their google map reviews are also filled with similar incidents.

I am complaint regarding reverse from opted out subsidy in lpg to subsidy category. I have opted out of subsidy by mistake through online when i was trying to join dbtl. Click the wrong option by mistake, but now i want to get subsidy and join dbtl. Now when i want to join dbtl through online it respond that i need not to join because i have opted out of subsidy. Please look into matter an my resolve my issue. Name-nilratan sau, my consumer...

Sir,
I am ram pravodh giri from sitamarhi district. My adhar is used by other consumer. My adhar no. Is[protected].
When i want to take new connection, then found that our adhar is updated in other consumermunni begum and her consumer no is - [protected] in garha, sitamarhi-843320 bpclidkyc.
For that i am unable to take new connection.
So please dilink my adhar from other consumer no - [protected] in garha, sitamarhi-843320 bpclidkyc. So that i will take new connection.

Ram pravodh giiri
Mob - [protected]

Bharat gas subsidy amount credited of a year booked gas cylinders
Consumer id is: 70025561
Name is ikram uddin
Contact num : [protected]
S. V. No.: [protected]
Card serial no: 16034509
Regn. Code no. 186630
Agency name: jagat bharat gas, noida 201304
I was using an hp gas connection in hyderabad (Telangana state) and also i was having another bharat gas connection (Uttar pradesh) with my name which my parent usually uses at my hometown. After booked couple of gas cylinder i did not receive my subsidy amount in my bank account then i called to mr. Rinku ([protected]) of jagat bharat gas agency manager and he checked in system and told that as i have am having another gas connect on my name with same aadhaar card that why i am not getting subsidy fund in my account and my connection has been blocked. He suggested me to return my hp gas another connection and take a new connection with another name after returning the another gas connection and at that time they would be able to see subsidy fund in the system and that subsidy fund i be getting in my account.
Being an employee i took a day leave and load my both connection cylinder, stove, regulator pipe and booked a cab and submit all the stuffs in in hp gas agency. Finally i submitted all the hp gas connection documents to in hp gas agency and took a new connection.

When i asked mr. Rinku aboout my subsidy fund he stated that “i would not be getting any subsidy amount at that time i was really shocked”, if i am not getting my a year subsidy amount its totally my big lost, as i request him for same again and again but he did not entertain much almost 2 months has been over i did not get my subsidy amount nor my jagat bharat gas got opend. I called mr. Rinku ([protected]) almost 4-5 time every day but he did not pickup my call nor reply on whatsapp message. I usually busy in office still i keep calling him but he never call back and most of the time his official number also got busy.
My question is that if hp gas executive was not aware after returning gas connection i would not be getting subsidy amount at all, why why they suggested me to return old connection and take a new connection on different aadhaar card.
My whole year subsidy amount lost who who will return my hard earning fund.
If i would not be getting my subsidiary amount i be going to consumer forum and file a case against them i want my subsidy fund at any cost in my bank account.
Suggestion: please take action against this type of lack of knowledge executive and provide them a session of process and procedure and if they do not know procedure they should not waste time of customer and provide them false hopes.