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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Aug 16, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 62

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S
Sailendar
from Bengaluru, Karnataka
Mar 30, 2019
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Address: HBR Layout,Nagawara, 560045

Sir, my name is sailendarkumar, i have made a mistake, i select opt out of subsidy by mistake at time of online submitted dorm. Please i regret you to cancel opted out subsidy for my request. My detail about connection is mentioned below:
Consumer no : 97372389
Consumer name : sailendarkumar dharmalingam
Aadhaar number :[protected]
Distributor code : 184420
Distributor name : sri lakshmi narasimha bharatgas, hbr layout, bangalore.
Pin code - 560045.

Sailendarkumar d
Hbr layout, nagawara,
Bangalore-560045
Mo. [protected]
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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    N
    Nee1
    from Delhi, Delhi
    Mar 29, 2019
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    Address: Same, 110085

    I received the message communication on 27th april 2017 stating the subsidy transfer failed with a reason subsidy transfer failed due to aadhar number inactive. I called the help line number and they told me.
    Aadhar number not linked from your bank account. When i linked my aadhar number from the bank then i called to help line executive and ask abt my pending subsidy (April 2017 to december 2018) they said get your pending subsidy from january 2019 month. But still am not getting my pending subsidy from bharat gas. Please look into my case on high priority and resolve it.
    Bharat gas consumer number[protected]
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
    Apr 02, 2019
    Updated by Nee1
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    BanksBharat Petroleum [BPCL] subsidy not getting from april 2017 to december 2018
    Bharat Petroleum [BPCL] — subsidy not getting from april 2017 to december 2018

    1 Review
    Same, Delhi, Delhi B-27 Pocket -00 Sector-1 Rohini Delhi, India
    Ne Nee1 on Mar 29, 2019
    Mark as Resolved
    Phone/Mobile Number: [protected]

    I received the message communication on 27th april 2017 stating the subsidy transfer failed with a reason subsidy transfer failed due to aadhar number inactive. I called the help line number and they told me.
    Aadhar number not linked from your bank account. When i linked my aadhar number from the bank then i called to help line executive and ask abt my pending subsidy (April 2017 to december 2018) they said get your pending subsidy from january 2019 month. But still am not getting my pending subsidy from bharat gas. Please look into my case on high priority and resolve it.
    Bharat gas consumer number[protected]
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      N
      Nhhyundai
      from Ahmedabad, Gujarat
      Mar 28, 2019
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      Hi
      We have the petrocard with customer id-cu[protected]
      Card name-vishal tandon
      First name-neighbourhood motors
      Mo-[protected]
      Email id - [protected]@neighbourhood.co

      Now the problem is our old card is not working and new card still not receive.
      We called in customer care and also mail them but they don't give us the satisfactory answer about our card.

      We have hyundai authorized service station and too much use of perto card.
      Even at the time of new card purchase and at the time of renewal they called us too many time but now they don't give the satisfactory answer.

      We want our new card as soon as possible urgently.
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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        A
        Amir Sayyad
        Mar 26, 2019
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        Address: Pune, Maharashtra, 413102

        I am booked bharatgas cylinder refill i paid from my debit card it shows payment failed but amount is debited from my account. Kindly do the needful. Please let me know urgent basis and how i will taje delivery it shiwn as failed that means i have to pay again for it. Please sort out these asap. My consumer number is 52215904 and my distributor name is s g. Date and sons baramati.
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
        Mar 26, 2019
        Updated by Amir Sayyad
        I am not getting update about it. Please look on these on priority.
        Hi bharat gas, i have wrongly booked in refill booking pls cancel my refill booking order
        Thank u sir

        Id Order Number Book Date Booking mode Booking Status Payment Status Remarks
        [protected] 64144 [protected]:26:00 AM Web Your Refill is in Booked Status Pending
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          D
          Dattathreya Kanike
          from Paravur, Kerala
          Mar 26, 2019
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          Address: H No 8-5-7, mallikarjuna Nagar, old bowenpally, 500011

          I had booked a cylinder on 24/03/2019 and made the payment online through Bharat gas android app. Today at 21:21 hours I received a message that cylinder is delivered. Whereas in reality it has not been delivered. I want cylinder immediately, how can you send a delivered message before delivery.
          If I don't receive the cylinder tomorrow I will file a complaint in consumer forum.

          Regards,
          Dattathreya
          [protected]
          Consumer number:61422823
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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            A
            Arun Patwardhan
            from Mumbai, Maharashtra
            Mar 26, 2019
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            Address: Thane, Maharashtra, 421201

            Sir,
            I had received sms that under dbtl scheme for lpg subsidy amt. Of rs.180.18 is transferred to my bank account by bpcl for cylinder delivered by cash memo 312027 of 14/03/2019.
            My last subsidy rs 281.93 also not transfered
            However the subsidy has not been transferred. As yet even after eight days.

            An early action is requested with intimation to. Me

            Arun patwardhan
            Ph [protected]
            [protected]@gmail.com
            +2 photos
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              M
              Mahendra7726
              from Mumbai, Maharashtra
              Mar 26, 2019
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              I am ratan kunwar as a consumer of bharat gas. By mistake i am wrongly clicked give up subsidy. I am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. I given request letter also to the distributor but they told there is no option to change. Pls inform further what can i do to cancel the give up subsidy. Consumer name : ratan kunwar, consumer no. 4163 lpg id:[protected] contact no. [protected] email: [protected]@gmail.com
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                K
                Kumaran Damodaran
                Mar 25, 2019
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                Hi,
                I've received this message from im - bpclms

                Thanks for fuelling 14.82ltrs diesel for rs.1020 in ka11a9672 at bp-channapatna in channapatna. Txn time 11:43 25/03/2019.https://tinyurl.com/y9zfh7he?id=lbpx5kD

                My number is being misused by that vehicle owner. Kindly stop it from happening in the future. These text messages were coming from past few months to my number, i don't own this vehicle and i haven't linked my number anywhere to fueling station. Other than that this is not even my region. So someone is misusing my number for some evil purpose.
                +1 photos
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                I got the attached message about fueling. It looks like a fraud message as I don't own the mentioned vehicle and linked my card anywhere.
                Please help me out. I have attached the image of the message. Thanks!

                fake sms about fueling - Comment #3629765 - Image #0
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                  L
                  Lazaruskamal
                  Mar 24, 2019
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                  Address: At po bishanpur kichadhaman kishanganj, Kishanganj, Bihar, 855101

                  My lpg subside amount not return my bank account. Its is my mistake lpg subside opted out my self and this problem face near last month and comunication bharat gas agency but this agency not solved my problem... Please solved my problem...

                  My name - pintu k rajak
                  Agency name - ambey bharat gas bishanpur kochadhaman kishanganj bihar
                  My consumer number[protected]
                  My register mobile no-[protected]
                  +2 photos
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                    M
                    M$andip
                    from Mumbai, Maharashtra
                    Mar 24, 2019
                    Resolved
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                    Resolved

                    Address: A.R.Mhatre, Old house, Kopargaon, Dombivali wesr, Thane, Maharashtra, 421202

                    @bharatgas1 @bpcmumbai @pmoindia @toimumbai @amhidombivlikar we hve booked cylinder on 11-march19 online & paid also for it, but yet we hven't received ordered and bharatgas app showing its delivered on 17th march 19 local distributor is cheating. We are ordering food from out from last 3 day which is more costlier than 2 cylinder. Delivery person told us that he had sold are cylinder but he will deliver it in next two days... What nonsense. Is no one have control on this type of mafia https://twitter.com/Swapnil55599/status/[protected]?s=19
                    +2 photos
                    Mar 27, 2019
                    Complaint marked as Resolved 
                    Query has been resolved, Thanks for the prompt action, Appreciate your response and services
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                    Mar 24, 2019
                    Updated by M$andip
                    I already attached detatils in my description, PFA also in this also

                    Mar 27, 2019
                    Updated by M$andip
                    Query has been resolved refill request has been fulfilled, appreciate quick response and services.

                    Thanks
                    [protected]@ndip M
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                      S
                      Sanjay DS
                      Mar 22, 2019
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                      Address: Pune, Maharashtra, 411061

                      Hello, we have ordered online bharat gas cylinder on 16th mar. Order no. 329073. Gas agency is gujar enterprises bhosari pune. Total price was 693 rs.

                      On 20th mar i recieved sms as subsidy transferred. I called their agency number and asked when they delivered gas as still we are waiting for it. Agency asked to delivery boy and he said that reaching in 10 min to deliver.

                      On 20th mar delivery boy reached in 10 min to my address and called me sir it's locked. I asked why you come as you said delivered already.

                      Being 21st holiday. Another delivery boy came on 22 nd mar and delivered today. I said subsidy is already credited 3 days before and gas cylinder coming 7 days later. He said some times it happen.

                      Note issues - 1. Cylinder is sold in black market on 18th mar and they marked it as delivered.
                      2. Based on this delivered gas subsidy transferred to beneficiary account.
                      3. After getting sms i called gas agency when they delivered and they made false statements as already delivered.
                      4. Please take strong action and investigate this matter as gas cylinders are sold in black market.
                      5. Raising complaint to bharat gas.

                      Thanks,
                      Sanjay
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                        R
                        raj24jun
                        Mar 21, 2019
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                        Address: athia Agency, Mamathambi Maraicar Street, Karaikal -609602, Karaikal, Puducherry, 609602

                        Dear sir/madam, our gas agency address is : sathia agency, mamathambi maraicar street, karaikal -609602

                        Bharatgas - tel :[protected],[protected],[protected].
                        Cylinder delivery guy demands money every time to deliver a booked cylinder, every time he is asking rs - 50 extrta amount, worst think today he deliverd the cylinder & he deamands rs 150 extra.
                        In my home my mother she is not aware the bill amount she gave rs-880.
                        Bill amount is 730, he asked 880, so 150 extra amount he taken.
                        Please help to take immediately action for this agency & delivery person
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                          G
                          Govindaraj 123
                          from Mumbai, Maharashtra
                          Mar 19, 2019
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                          Address: Annai agency, Velachery Main Rd, Shanthi Nagar, New Kunagkurichi, Gowrivakkam, Sembakkam, Chennai, Tamil Nadu 600073, Chennai, Tamil Nadu, 600100

                          I have filed Petrol for Rs.500/- on[protected] from Annai agency, Velachery Main Rd, Shanthi Nagar, New Kunagkurichi, Gowrivakkam, Sembakkam, Chennai, Tamil Nadu 600073. After filling the petrol I drove for approx 3 Kms and suddenly my car started giving trouble and then it completely off. I had taken to the car to datsun service station on Guindy Chennai, they have checked and told that the petrol is contaminated and mixed water in it. please refer the attached image which is given by car service center, because of that all three ignition coils are failed, the cost of three ignition coil and part are around RS. 25000, regarding this issue, next day I have checked with petrol pump manager, he denied that, so i have raised complaint on BPCL, (ID: 4119505) I have been using BPCL last two years, I totally lost my trust against BPCL and I won't recommend any of friends to fill petrol on BPCL
                          +1 photos
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                            R
                            ranjithvan
                            from Delhi, Delhi
                            Mar 19, 2019
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                            Address: 500089

                            Hi sir, i have booked a cylinder from ebharat gas through online on 27 feb 2019. My ebharat gas connection is located at 8-1-299/1/a/10, madhura hills, shaikpet opp. President function hall, hyderabad, telangana 500008. The cylinder was delivered after 9 days and they have charged more rs-80/- extra while delivered. This is the second time they have chared more. When i asked them they are simply saying the gas cost got increased. If they deliver cylinder within 2 to 3days the cost will be same. But they are delivering after 7 to days because of collecting more money. Please takcare of this.
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                            Sir,
                            as per as your rule next financial year. the next finacial year is stared on the next months, pls sir deactivate my give up subsidy in next months. i am not able to pay and not interested to put my name in the list of honor.
                            thanking you
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                              L
                              from Delhi, Delhi
                              Mar 18, 2019
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                              Address: H/No 65, Gurgaon, Haryana, 122018

                              I paid Rs 1600 for petrol in my car on 17 Mar 2019 from Sapru Car Care, sector 47, Gurugram. Sales man did not turn meter to zero before filling petrol in my car. I objected immediately at the time of starting that meter is already showing reading of 240. But he said it was 2.40 and not 240. In the mean time during argument, sales did not stop and completed filling petrol till meter reading to 1600. I had getting fuel filled in my all three cars from this pump but this time I caught them cheating. He probably did this because I was busy on my mobile. I raised complaint in register. Snap shot of complaint, bill and payment receipt is attached.

                              Kindly esquire and penalise in such a way that they do not repeat in future. I may also be compensated for loss, cheating and inconvenience.
                              +2 photos
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                              By mistakenly click on opt out subsidy but I want subsidy
                              Pls help to deactivate the option and get the subsidy.

                              Name: Mahesh I Sul
                              Costomer No:[protected]
                              Mo-[protected]
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                                M
                                Mahadev Roy
                                from Delhi, Delhi
                                Mar 18, 2019
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                                Address: F-2/666 , sangam vihar, 110080

                                Sir i am a consumer of bharat gas and on 15 march when i book my cylinder than by mistake i click yes on scroll of honour option.
                                But i do not know what is that but later i see my subsidy is not credited
                                So sir i pleased you sir please return my subsidy because it is done by mistake.
                                Please sir
                                Consumer no 57322946
                                Name krishana kant
                                Dgcc no 12098751
                                Telephone no [protected]
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                Mar 18, 2019
                                Updated by Mahadev Roy
                                Sir I do not afford the cylinder at market price so please sir help me please
                                Sir,
                                I have booked my gas refiling on date 3/03/2019 and also payment pay online but the cylinder not delivered til date.please take action against them.
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                                  V
                                  vcjha
                                  from Noida, Uttar Pradesh
                                  Mar 18, 2019
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                                  Address: JKM BHARATGAS B-471, GREENFIELDS COLONY 121001, Faridabad, Haryana, 121001

                                  Cylinder not delivered
                                  Hi,
                                  I am VIKASH C JHA consumer no 61983334 have Bharat gas connection with JKM BHARATGAS (197003) . I booked gas cylinder las last month 20/02/2019 almost one month completed but cylinder is not been deliver and I get a delivered massage & one other things is Without Permission The Distributor Change The Connection RATHI GAS To JKM BHARATGAS (197003) I also call and complaint on customer care & JKM agency but not further action on the same.

                                  Pls help me to resolve this issue asap.

                                  Regards
                                  Vikash Chandra Jha
                                  [protected]
                                  +1 photos
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                                    ajay shanker saxena
                                    from New Delhi, Delhi
                                    Mar 18, 2019
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                                    Address: 513 kishore bazar choupla road bareilly, Bareilly, Uttar Pradesh

                                    When i was taking petrol of rs 100/- at bharat petrollium pump at 18.03.2019 .The boys are not properly locking the petrol and when i remind than misbehaving . i have also locked my complaint on nation consumer portal of com no-1212567.the petrol pump is situated at mai chouraha koharapeer bareilly U.P pin code 243003.
                                    Mar 18, 2019
                                    Updated by ajay shanker saxena
                                    When i was taking petrol of rs 100/- at bharat petrollium pump at 18.03.2019 .The boys are not properly locking the petrol and when i remind than misbehaving . i have also locked my complaint on nation consumer portal of com no-1212567.the petrol pump is situated at mai chouraha koharapeer bareilly U.P pin code 243003.
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                                      S
                                      sureshamit1985
                                      from Neyyattinkara, Kerala
                                      Mar 15, 2019
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                                      Address: Basti, Gajraula, Amroha, Uttar Pradesh, 244235

                                      Dear sir, i have booked my gas 9-3-2019, by online and done the payment online also, but nobody deliver the gas till now, my id is[protected]. Gajraula gas service delivery is poor please ensure the proper delivery. Delivery persons are provided the gas to out side agencies with additional cost immediately. Black marketing is on top rather than actual consumer supply. Please do the needful.
                                      Thanking you
                                      Suresh chandra sharma
                                      C. Id[protected]
                                      Gajraula gas service
                                      Gajraula, amroha
                                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                        Mukund Gadekar
                                        from Mumbai, Maharashtra
                                        Mar 15, 2019
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                                        Address: india, 411061

                                        Dear sir/madam,
                                        My name is sandip r. Rajguru, my consumer no. Is 104079, my register mobile no is[protected],
                                        My distributor name was h. M. Gas centre, & distributor code was 112248,
                                        Bopodi, poona, maharashtra.
                                        My lpg connection is deactivated & want to reactivate it, but unfortunately distributor is closed their agency. & i could not found which is my ne distributor, even i called on help line but they cant help me on this matter because they couldn't found distributor record,
                                        I request you to please find out any solution that i can get my lpg connection reactivated.

                                        Thanks & regard
                                        Mukund gadekar
                                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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