Claimed

Bharat Petroleum [BPCL] Complaints & Reviews

www.bharatpetroleum.com

1.8

Updated: Nov 1, 2025

Complaints 6083

Resolved

2103

Unresolved

3980

So far, so good. Bharat Petroleum [BPCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Petroleum [BPCL] will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Bharat Petroleum [BPCL]

Having problems with Bharat Petroleum [BPCL]?

File a complaint and get it resolved by Bharat Petroleum [BPCL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Petroleum [BPCL]

Bharat Petroleum [BPCL] reviews & complaints page 62

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Upto Dec'18 premium amount was paid through ECS. From Jan'19 premium amount has not gone through bank (ICICI), not known the reason. When approached Rajajinagar post office to pay the premium by cash ( as it was given in the sheet of PLI at the time taking the policy) they are accepting the amount . now donot know where to pay and how to pay. pl guide

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

View replies

R

roopavathy k a

Apr 3, 2019

Hello Sir, Consumer Name Ram Sundar, I have ordered booking on march 23rd 2019. As we r out of station, there is no one to receive the cyclinder.
hence I would like to cancel the booking .
Consumer No is 58754617 . .
S.S.BHARAT GAS
24, MANDELA NAGAR, PTC POST ANDAVAR NAGAR, PERUNGUDI 625022

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Kansari Street, PO: Panigrahipentho, Aska Road, Berhampur, 760006

Sir/madam
I am a consumer of you company product for gas cylinder. Since the beginning any time delivery was not failed due to address. Last time i had booked my gas cylinder on 24/03/2019 but message received on 29/03/2019 that "lpg refill order has been cancelled, reason wrong address" how is it possible? I have not changed my address. My location is not in a remote area. More over delivery boys demand more money to deliver the cylinder about 30 to 40 rupees. I know company is paying the distributor for delivery but distributor is less concern about this matter. If booking is cancelled due to wrong address, no calls received from the distributor for confirmation. I am suffering for the act of the distributor.

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

View replies

V

Veeru Rai

from Hoshiarpur, Punjab

Apr 3, 2019

Sir one shop on Lalheri Road, Khanna, District Ludhiana, name of shop is KHANNA MILL STORE, Lalheri Road, Near Jawahar optical.
Sir he is selling petrol openely in illegal way. He kept stock of petrol and selling in retail.

Veeru Rai's reply, Mar 26, 2019

Sir one shop on Lalheri Road, Khanna, District Ludhiana, name of shop is KHANNA MILL STORE, Lalheri Road, Near Jawahar optical.
Sir he is selling petrol openely in illegal way. He kept stock of petrol and selling in retail.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Kotri,Bhilwara(Rajasthan)

Even after generating my gas cylinder bill, I refused to give the cylinder.It has been said that the cylinders have ended. So how do I get the last cylinder subsidy of 2018-19?
Because 2019-20 will start from tomorrow.

Kailash Chandra Purohit
Customer No.65996932
Dealer:-
CC-184155
Charbhuja Bharat Gas Gramin Vitarak
Kotri, Distt-Bhilwara(Rajasthan)
311603

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kotri,Distt-Bhilwara,Rajasthan

Even after generating my gas cylinder bill, dealer refused to give the cylinder It has been said that the cylinders have ended. So how do I get the last cylinder subsidy of 2018-19?
Because 2019-20 will start from tomorrow.

Ramswaroop Purohit
Mobile:-[protected]
Customer No. 72575367
Dealer:-
CC-184155
Charbhuja Bharat Gas Gramin Vitrak
Kotri, Bhilwara(Rajasthan)

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: HBR Layout,Nagawara, 560045

Sir, my name is sailendarkumar, i have made a mistake, i select opt out of subsidy by mistake at time of online submitted dorm. Please i regret you to cancel opted out subsidy for my request. My detail about connection is mentioned below:
Consumer no : 97372389
Consumer name : sailendarkumar dharmalingam
Aadhaar number :[protected]
Distributor code : 184420
Distributor name : sri lakshmi narasimha bharatgas, hbr layout, bangalore.
Pin code - 560045.

Sailendarkumar d
Hbr layout, nagawara,
Bangalore-560045
Mo. [protected]

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Same, 110085

I received the message communication on 27th april 2017 stating the subsidy transfer failed with a reason subsidy transfer failed due to aadhar number inactive. I called the help line number and they told me.
Aadhar number not linked from your bank account. When i linked my aadhar number from the bank then i called to help line executive and ask abt my pending subsidy (April 2017 to december 2018) they said get your pending subsidy from january 2019 month. But still am not getting my pending subsidy from bharat gas. Please look into my case on high priority and resolve it.
Bharat gas consumer number[protected]

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

Apr 02, 2019

Updated by Nee1 consumer complaints logo
menuSubmit ComplaintSearch
Home iconHome
Question iconQuestions
FAQFAQ

Search
search
Account
Messages
Notifications
Complaints
Sign out
© 2019 Consumer Complaints Forum

If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail

BanksBharat Petroleum [BPCL] subsidy not getting from april 2017 to december 2018
Bharat Petroleum [BPCL] — subsidy not getting from april 2017 to december 2018

1 Review
Same, Delhi, Delhi B-27 Pocket -00 Sector-1 Rohini Delhi, India
Ne Nee1 on Mar 29, 2019
Mark as Resolved
Phone/Mobile Number: [protected]

I received the message communication on 27th april 2017 stating the subsidy transfer failed with a reason subsidy transfer failed due to aadhar number inactive. I called the help line number and they told me.
Aadhar number not linked from your bank account. When i linked my aadhar number from the bank then i called to help line executive and ask abt my pending subsidy (April 2017 to december 2018) they said get your pending subsidy from january 2019 month. But still am not getting my pending subsidy from bharat gas. Please look into my case on high priority and resolve it.
Bharat gas consumer number[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi
We have the petrocard with customer id-cu[protected]
Card name-vishal tandon
First name-neighbourhood motors
Mo-[protected]
Email id - [protected]@neighbourhood.co

Now the problem is our old card is not working and new card still not receive.
We called in customer care and also mail them but they don't give us the satisfactory answer about our card.

We have hyundai authorized service station and too much use of perto card.
Even at the time of new card purchase and at the time of renewal they called us too many time but now they don't give the satisfactory answer.

We want our new card as soon as possible urgently.

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra, 413102

I am booked bharatgas cylinder refill i paid from my debit card it shows payment failed but amount is debited from my account. Kindly do the needful. Please let me know urgent basis and how i will taje delivery it shiwn as failed that means i have to pay again for it. Please sort out these asap. My consumer number is 52215904 and my distributor name is s g. Date and sons baramati.

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

Mar 26, 2019

Updated by Amir Sayyad I am not getting update about it. Please look on these on priority.

View replies

V

Vaibhav Kokate

from Delhi, Delhi

Mar 28, 2019

Hi bharat gas, i have wrongly booked in refill booking pls cancel my refill booking order
Thank u sir

Id Order Number Book Date Booking mode Booking Status Payment Status Remarks
[protected] 64144 [protected]:26:00 AM Web Your Refill is in Booked Status Pending

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: H No 8-5-7, mallikarjuna Nagar, old bowenpally, 500011

I had booked a cylinder on 24/03/2019 and made the payment online through Bharat gas android app. Today at 21:21 hours I received a message that cylinder is delivered. Whereas in reality it has not been delivered. I want cylinder immediately, how can you send a delivered message before delivery.
If I don't receive the cylinder tomorrow I will file a complaint in consumer forum.

Regards,
Dattathreya
[protected]
Consumer number:61422823

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Thane, Maharashtra, 421201

Sir,
I had received sms that under dbtl scheme for lpg subsidy amt. Of rs.180.18 is transferred to my bank account by bpcl for cylinder delivered by cash memo 312027 of 14/03/2019.
My last subsidy rs 281.93 also not transfered
However the subsidy has not been transferred. As yet even after eight days.

An early action is requested with intimation to. Me

Arun patwardhan
Ph [protected]
[protected]@gmail.com

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I am ratan kunwar as a consumer of bharat gas. By mistake i am wrongly clicked give up subsidy. I am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. I given request letter also to the distributor but they told there is no option to change. Pls inform further what can i do to cancel the give up subsidy. Consumer name : ratan kunwar, consumer no. 4163 lpg id:[protected] contact no. [protected] email: [protected]@gmail.com

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi,
I've received this message from im - bpclms

Thanks for fuelling 14.82ltrs diesel for rs.1020 in ka11a9672 at bp-channapatna in channapatna. Txn time 11:43 25/03/2019.https://tinyurl.com/y9zfh7he?id=lbpx5kD

My number is being misused by that vehicle owner. Kindly stop it from happening in the future. These text messages were coming from past few months to my number, i don't own this vehicle and i haven't linked my number anywhere to fueling station. Other than that this is not even my region. So someone is misusing my number for some evil purpose.

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

View replies

A

Amit Jay

Jan 16, 2020

I got the attached message about fueling. It looks like a fraud message as I don't own the mentioned vehicle and linked my card anywhere.
Please help me out. I have attached the image of the message. Thanks!

Helpful

2 other people found this review helpful

2 found this helpful

1 Comment

Post your Comment

Comment Guidelines

Address: At po bishanpur kichadhaman kishanganj, Kishanganj, Bihar, 855101

My lpg subside amount not return my bank account. Its is my mistake lpg subside opted out my self and this problem face near last month and comunication bharat gas agency but this agency not solved my problem... Please solved my problem...

My name - pintu k rajak
Agency name - ambey bharat gas bishanpur kochadhaman kishanganj bihar
My consumer number[protected]
My register mobile no-[protected]

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: A.R.Mhatre, Old house, Kopargaon, Dombivali wesr, Thane, Maharashtra, 421202

@bharatgas1 @bpcmumbai @pmoindia @toimumbai @amhidombivlikar we hve booked cylinder on 11-march19 online & paid also for it, but yet we hven't received ordered and bharatgas app showing its delivered on 17th march 19 local distributor is cheating. We are ordering food from out from last 3 day which is more costlier than 2 cylinder. Delivery person told us that he had sold are cylinder but he will deliver it in next two days... What nonsense. Is no one have control on this type of mafia https://twitter.com/Swapnil55599/status/[protected]?s=19

Mar 27, 2019

Complaint marked as Resolved

Query has been resolved, Thanks for the prompt action, Appreciate your response and services

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

Mar 24, 2019

Updated by M$andip I already attached detatils in my description, PFA also in this also

Mar 27, 2019

Updated by M$andip Query has been resolved refill request has been fulfilled, appreciate quick response and services.

Thanks
[protected]@ndip M

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra, 411061

Hello, we have ordered online bharat gas cylinder on 16th mar. Order no. 329073. Gas agency is gujar enterprises bhosari pune. Total price was 693 rs.

On 20th mar i recieved sms as subsidy transferred. I called their agency number and asked when they delivered gas as still we are waiting for it. Agency asked to delivery boy and he said that reaching in 10 min to deliver.

On 20th mar delivery boy reached in 10 min to my address and called me sir it's locked. I asked why you come as you said delivered already.

Being 21st holiday. Another delivery boy came on 22 nd mar and delivered today. I said subsidy is already credited 3 days before and gas cylinder coming 7 days later. He said some times it happen.

Note issues - 1. Cylinder is sold in black market on 18th mar and they marked it as delivered.
2. Based on this delivered gas subsidy transferred to beneficiary account.
3. After getting sms i called gas agency when they delivered and they made false statements as already delivered.
4. Please take strong action and investigate this matter as gas cylinders are sold in black market.
5. Raising complaint to bharat gas.

Thanks,
Sanjay

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: athia Agency, Mamathambi Maraicar Street, Karaikal -609602, Karaikal, Puducherry, 609602

Dear sir/madam, our gas agency address is : sathia agency, mamathambi maraicar street, karaikal -609602

Bharatgas - tel :[protected],[protected],[protected].
Cylinder delivery guy demands money every time to deliver a booked cylinder, every time he is asking rs - 50 extrta amount, worst think today he deliverd the cylinder & he deamands rs 150 extra.
In my home my mother she is not aware the bill amount she gave rs-880.
Bill amount is 730, he asked 880, so 150 extra amount he taken.
Please help to take immediately action for this agency & delivery person

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Annai agency, Velachery Main Rd, Shanthi Nagar, New Kunagkurichi, Gowrivakkam, Sembakkam, Chennai, Tamil Nadu 600073, Chennai, Tamil Nadu, 600100

I have filed Petrol for Rs.500/- on[protected] from Annai agency, Velachery Main Rd, Shanthi Nagar, New Kunagkurichi, Gowrivakkam, Sembakkam, Chennai, Tamil Nadu 600073. After filling the petrol I drove for approx 3 Kms and suddenly my car started giving trouble and then it completely off. I had taken to the car to datsun service station on Guindy Chennai, they have checked and told that the petrol is contaminated and mixed water in it. please refer the attached image which is given by car service center, because of that all three ignition coils are failed, the cost of three ignition coil and part are around RS. 25000, regarding this issue, next day I have checked with petrol pump manager, he denied that, so i have raised complaint on BPCL, (ID: 4119505) I have been using BPCL last two years, I totally lost my trust against BPCL and I won't recommend any of friends to fill petrol on BPCL

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 500089

Hi sir, i have booked a cylinder from ebharat gas through online on 27 feb 2019. My ebharat gas connection is located at 8-1-299/1/a/10, madhura hills, shaikpet opp. President function hall, hyderabad, telangana 500008. The cylinder was delivered after 9 days and they have charged more rs-80/- extra while delivered. This is the second time they have chared more. When i asked them they are simply saying the gas cost got increased. If they deliver cylinder within 2 to 3days the cost will be same. But they are delivering after 7 to days because of collecting more money. Please takcare of this.

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

View replies

S

sharma_952

from Muzaffarpur, Bihar

Mar 20, 2019

Sir,
as per as your rule next financial year. the next finacial year is stared on the next months, pls sir deactivate my give up subsidy in next months. i am not able to pay and not interested to put my name in the list of honor.
thanking you

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: H/No 65, Gurgaon, Haryana, 122018

I paid Rs 1600 for petrol in my car on 17 Mar 2019 from Sapru Car Care, sector 47, Gurugram. Sales man did not turn meter to zero before filling petrol in my car. I objected immediately at the time of starting that meter is already showing reading of 240. But he said it was 2.40 and not 240. In the mean time during argument, sales did not stop and completed filling petrol till meter reading to 1600. I had getting fuel filled in my all three cars from this pump but this time I caught them cheating. He probably did this because I was busy on my mobile. I raised complaint in register. Snap shot of complaint, bill and payment receipt is attached.

Kindly esquire and penalise in such a way that they do not repeat in future. I may also be compensated for loss, cheating and inconvenience.

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

View replies

M

Mahesh Sul

Mar 21, 2019

By mistakenly click on opt out subsidy but I want subsidy
Pls help to deactivate the option and get the subsidy.

Name: Mahesh I Sul
Costomer No:[protected]
Mo-[protected]

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: F-2/666 , sangam vihar, 110080

Sir i am a consumer of bharat gas and on 15 march when i book my cylinder than by mistake i click yes on scroll of honour option.
But i do not know what is that but later i see my subsidy is not credited
So sir i pleased you sir please return my subsidy because it is done by mistake.
Please sir
Consumer no 57322946
Name krishana kant
Dgcc no 12098751
Telephone no [protected]

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

Mar 18, 2019

Updated by Mahadev Roy Sir I do not afford the cylinder at market price so please sir help me please

View replies

B

Balveer Prajapat

Mar 20, 2019

Sir,
I have booked my gas refiling on date 3/03/2019 and also payment pay online but the cylinder not delivered til date.please take action against them.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines