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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Aug 16, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 63

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A
ajaysingh25
Mar 14, 2019
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Address: Krishanpuri Morar, Mall Road Morar, Gwalior, Madhya Pradesh, 474006

मैडम जी,
मेरा भारत गैस कनेंक्शन श्री विनायक गैस सर्विस (वितरक कोड 133708) से है । मेरा कनेक्शन नंबर 2128 है,
मेंने गैस बुकिंग 05/03/2019 को करवाई थी परन्तु आज तक गैस डिलीवर नहीं हुई है ।
निरंतर कॉल करने पर भी एजेन्सी का कोई रेस्पॉन्स नहीं मिला है ऐवं हर दिन आज हो जाएगा कहकर टाल जाता गया ।
गैस खत्म है घर में, अतः आपसे निवेदन है कि आप सेल्स ऑफिसर होने के नाते विनायक गैस सर्विस पर करवाई करें और हमारा गैस आज ही डिलीवर करवाने का कष्ट करे ।

गुलज़ारी लाल चौधरी,
सेवानिवृत प्रबंधक, ग्वालियर दुग्ध संघ
+91 [protected]
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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    N
    Naveen28vikram
    from Delhi, Delhi
    Mar 13, 2019
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    Address: 347 / 265 Old tikait Ganj , near Bulaki Adda Lucknow, 226004

    I already registered request for a new bharatgas connection. Request id is 66775075 dated 07-mar-2019. And same is under document verification process even after 6 days.

    I visited the saraswati bpcl dealear for the new connection according to them we have to take gas stove also as mandatory and without that they will not give the connection pls confirm the procedure to the staff to avoid the hassle to consumer.

    I need help to process the connection on priority as i recently shifted in lucknow
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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      R
      ravicky
      from New Delhi, Delhi
      Mar 13, 2019
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      Address: NORTH WEST DELHI, North West Delhi, Delhi, 110086

      Mera naam ravi kumar he or mera registered mobile number [protected]
      Hai.. Maine 23/02/2019 ko gas booking kiya tha jiska booking number 105535 he us time mera booking ka cash memo 660 around tha, but mujje yah cylinder bahhut mushkil se 12/03/2019 ko delivered huya pr mere pass jo msg tha delivered ka wo 10/03/2019 ka tha or jo slip thi wo 701 rs ki thi, or jab maine book kiya tha us time 660 rs aisa kyo... Plz thoda clear krenge., ke booking time pr diye huye price se delivered time pr jyda hota he kya
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
      Receiving cylinder delivery very late even after making online payment

      bharat gas, Agency.
      jaycee services shop no. 3
      sidhutirth next to makhmali talao
      lbs marg thane 400601
      telno. 25345742, 25812044
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        B
        Bin Piyee
        from Delhi, Delhi
        Mar 12, 2019
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        Address: Rz-24A, street No. 10, Dharampura 1st, Najafgarh, New Delhi, Delhi, 110043

        Dear sir/madam,

        This is with reference to my gas connection no: 7302988 lying with alok gas agency, najafgarh, delhi phone:[protected].

        I had booked gas cylinder with the name of savitri devi saxena by phone and the distributor delivered within one week of booking he delivered wrong weighted cylinder and the weight of the cylinder is not in true weight like new cylinder and he does not change the cylinder one and half month is completed for delivery but no response by the distributor i am very disappointed

        This problem is everytime when we booked the cylinder and this is not my problem. This problem is with other customer also,

        Thanks
        Rajesh kumar singh
        [protected]
        Cons. No: 7302988
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
        Dear Sir,
        Kindly change my LPG connection to subsidy category because I have clicked opt out of Subsidy by mistake. My subsidy stopped from Sep 2016 My LPG ID:[protected], Consumer No. 6119761, Complaint No. 4048356, Consumer Name: Melwin Titus, Distributors Name: Saraswati Gas Distributors, Naigaon West. 401207 Maharashtra.
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          P
          Parivesh Khandelwal
          from Sadalgi, Karnataka
          Mar 12, 2019
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          Address: No.8/2 B Bhavani Road, Village, Hebbagodi, Bangalore, Karnataka, 560099

          No.8/2 B Bhavani Road, Village, Hebbagodi, Bengaluru, Karnataka 560099
          I purchased new gas connection from shree raksha gas agency.They charged full amount and provided damaged gas burner with different company warranty card inside the the packet.The delivery boys charged extra 180 rs for installation and had not tell us the burner pipe had broken. When I talked to customer care they helped me and told me that mechanic would come in 30 mins.This is the case of blast because we don't have any idear about pipe had broken.The mechanic as well as the delivery boy checked the gas but they didn't tell the issue to us.After my complain number registered.I got call from.mechanic and after 2nd esclation, same mechanic calls me tell me, I will not come.You will come to office tomorrow.The same mechanic is asking for 160/150 rs.Why should I again pay even at the very first day of installation? So much corruption in this agency...new gas stove named surya with warranty card of Kohinoor netanis.This gas stove is packed and is opened by delivery boy infront of me.Mechanic name is Jagdeesh.
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
          I have payed Bharat gas through online but it is failed and the money is not refunded.
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            T
            Tuhin Sinha Roy
            Mar 12, 2019
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            Address: Sonarpur.natunpally.po+ps-sonarpur(east) .south 24 pgs.kolkata-700150.west bengal, 700150

            I m smt. Manda bala sinha roy from sonarpur. Kolkata (700150) west bengal.
            I downlod the bharat gas app but somhow i wrongly selact give up subsidy option... I have no idea about this option before... When i go to bank after 4 month to check my account i found no subsidy was credited to my account couse of this give up system... And i feel so upset so sad cause we r so poor... I need to stop this give up system from my account... Pls hep me out sir... I need my subsidy money. Ph no ([protected]/[protected])
            Mar 12, 2019
            Complaint marked as Resolved 
            They r not contact me...either mail me...what can i do? My mail id [email protected]. Ph no-8582977447
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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              Tuhin Sinha Roy
              Mar 12, 2019
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              Address: Sonarpur.natunpally(east) .po+ps-sonarpur.south 24 pgs.west bengal ..kolkata-7001450, 700150
              Website: Lpg gas give up sbsidy

              I m smt. Manda bala sinha roy from kolkata (700150). West bengal. I m a bharat gas holder. When i downlod the bharat gas app i wrongly press give up subsidy opt... Then i cant understand what it is... But aftr 4 month when i update my bank pass book then i saw no subsidy are credited to my account... I feel very sad.. Cause i m very poor person... I want my subsidy back... Plss help me sir... I do wrong thing cause m not knw about it. My baharat gas rejisterd ph no is ([protected]). Help me plsss. My consumer no is[protected]. And distributer is. Jay bharat gas distributer (Uttar balia). Po-garia. Kolkata-84. Phon no[protected]... Card serial no6121482
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                H
                Hardik Keshor
                Mar 12, 2019
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                Address: Opp Jam Temple Daji Bapu Street, Jamnagar, Gujarat, 361001

                Dear sir,
                I have booked gas refill vide phone on 2nd march, cash memo no. [protected] has been generated. But we have not yet received the gas refill. Kindly look into the matter. Our consumer no. 13763, we have registerd at townhall office jamnagar. And also agency person are not picking up the phone. Nobody is giving proper answer at agency. Kondly look into the matter as we are suffering without gas refill
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                With due respect i want to say that i am a consumer of your gas agency blue flame gas service in Janakpuri, C2-D. My consumer number is 23792942 by the name of mrs.ramkali .I have booked my lpg on 3ed march 2019.. . Today is 8th of march 2019..delay in delivery of refill cylinder.
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                  D
                  from Bhusawal, Maharashtra
                  Mar 12, 2019
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                  Address: At Post Korlai Tal Murud, Dist Raigad, Raigad, Maharashtra, 402202

                  We are regular customer of bharat gas as per booking we are booked opt (Out of subsidy) by mistake.
                  Kindly note below following details of my connection.
                  Name: devendra anand patil.
                  Consumer no.[protected]
                  Distributer name: j. B. Jage & sons alibg
                  Distributer contact: [protected].
                  I request you kindly de-active by wrong booking opt school of honar.
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                    P
                    Pooja Kirpekar
                    Mar 12, 2019
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                    Address: Shriram Gas Agency, Anandnagar, Pune, Pune, Maharashtra, 411051

                    I booked a refill online on 9th march 19 morning. Expected that gas refill will be delivered till 11th march 19. But when enquired getting unsatisfactory answers like it's mrach end will take 2 more days. Also the helpline numbers provided are continuously busy. Totally disappointed with the service and the answers getting regarding delayed delivery. Don't know what prioritization and what waiting list they are maintaining. Seems to be suspicious as they are always giving such answers like we don't have stock and having waiting list.
                    Distributor name: shriram gas agency, anandnagar, pune 411051
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      K
                      Kayal Venkat
                      from Chennai, Tamil Nadu
                      Mar 11, 2019
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                      Address: VILLIANUR MAIN ROAD,REDDIYARPALAYAM, 605010

                      Dear sir / mam,

                      Please help me in deleting the opt out subsidy for consumer id : 51556993 as i have by mistakenly opted it out. I didn't find anywhere how to reactivate or activate for subsidy.

                      My details are
                      Consumer i'd : 51556993
                      Mobile : [protected]
                      Name : anjalai e
                      State : puducherry
                      Dist : puducherry
                      Distributer name : visweshwar bharatgas agencies
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                        A
                        Aarushi Sawant
                        from Nagpur, Maharashtra
                        Mar 9, 2019
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                        Address: B 402 crown building Gokul township, Thane, Maharashtra, 401303

                        Dear team
                        My self nilesh sawant have a bharat gas connection and stays in virar west dis palghar maharashtra

                        We have noticed that the persone who comes to delive the gas connection always takes rs.10 extra per delivery

                        It’s not concern of rs.10 but when we ask the amount they always add rs.10 and when bill is given it has lesser amount when we ask why the extra amount then they say i have lift the gas, i have came so far and so on

                        We wish to give them the extra but this is not the way i request you to please take proper action against this and also to mentioned this is not pertaining to one persone but every one is doing the same
                        Regards
                        Nilesh sawant
                        [protected]
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                          L
                          linoag
                          from Bengaluru, Karnataka
                          Mar 8, 2019
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                          Address: 560016

                          No subsidy provided yet - got the connection on 2016 - complaint number 4065172. Consumer id: 75057663.
                          I contacted my current distributor twice but no luck. First time they said aadhar is not updated and i submitted the aadhar copy to them, this was last year.
                          Today when i checked with them, they are saying that fault was from my previous distributor. Question is why they have not informed this last year.

                          Anyways, while taking new connection in 2016, i submitted all the required documents along with aadhar. But why i am not getting any subsidy.
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                            S
                            Subramaniyam Arumugam
                            from Namakkal, Tamil Nadu
                            Mar 8, 2019
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                            Address: Ponni Gas Services, Mohanur road, Namakkal., 637001

                            I got two cash memo for one booking. Ie cash memo no 142203 of rs. 692.00 generated for booking no.138432. On[protected] at 8.34am. And the next one on without date cash memo no. 142765 of rs.735.00 generated for booking no. 138432 at about 9-00am on 03 — 03-2019. They delivered on 3-3-2019 and i have paid rs.735.00 they didnot give the bill. And i got the other message on 6-2-2019 that your lpg refill order no. 138432 has been cancelled. Reason: empty cylinder not available. Please contact distributor for details.
                            Note : for 3 days they are not delivered because of their fault. For that i have paid etc. Rs.43.00. And also the same order no. Is cancelled by themselves due to non-availability of cylinder (That is false report)
                            I want to know what is the status of booking no. 138432 which one is correct.
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                            Consumer id 37719704
                            Delivered later at time

                            bharat gas billing and delivery report - Comment #3373511 - Image #0
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                              D
                              DJ boy
                              from Pune, Maharashtra
                              Mar 8, 2019
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                              Address: 403406

                              My name is Subhash satardekar bpcl no is 28
                              5 last year in August I got my last subsidy. Whn I go to chamunda gas service in tisk usgao ponda goa, 403406 in North goa thy told me that ur card block because ur linked to hp gas but I don't have any other connection. They lie to me. Ur subsidy will not get. Thy said thy can't help me. Pls help me to getting my subsidy.
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                N
                                naveenshrm73
                                Mar 8, 2019
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                                Address: H.no.828 sector 3, Faridabad, Haryana, 121004

                                My order no. 87506, booked on 25 feb 2019. But still we didn't get cylinder. So there is so much delay in supply every month. The same problem of delay supply is repeating from since then your system is updated.
                                So please do need full as soon as possible. We are facing so much problem due to delay supply of cylinder. My gas agency is adlakha gas agency, sector 9, faridabad. Service of the same agency is very poor.

                                Regards,
                                Naveen sharma (Behalf of mrs. Jan ki)
                                +1 photos
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                  A
                                  Akku Akanksha
                                  Mar 7, 2019
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                                  Address: Mehendra park near rasila Paint main road 110033, New Delhi, Delhi, 110033

                                  Some of delivery boyz of baharat gas agency who leak the cylinder nd transfer the gas nd sell them in high rate black the gas cylinder in the front of public no one taking the legal action pls check once nd do some strict action against them there are certain agents who black nd leaking gas cylinder near to mahendra park rasil paint 110033 daily 3/4 bpcl delivery boys doing such activities near the main road in front of all public no one taking any action about this i request u to pls check once in a day so that these activities may get stopped or the persons get punished by the legal action
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                                    S
                                    Srinivas Kadam
                                    Mar 7, 2019
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                                    Address: Bangalore, Karnataka, 560008

                                    When i renewed my gas account because it was inactive i was suggested that i need to book additional cylinder by paying rs. 2500/- and this way my gas account would get reactivated and i was asked to produce aadhaar card and all other documents but they then auto selected subsidy opt out without my consent and now they are not opting me back for subsidy. I have visited the supplier keerti gas and requested numerous times but everytime i was told either server is down or some other reasons and they have not opted me for subsidy. I'm unemployed and cannot afford to not have subsidy and i don't know how to get this sorted. I feel really helpless and don't know where to turn to, please help i would be ever so grateful.

                                    My gas account number is : 53596713

                                    And my contact number is : [protected]

                                    Please look into this.

                                    Thank you

                                    Srinivas kadam nagaraj
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                      taj@2027
                                      from Patuli, West Bengal
                                      Mar 6, 2019
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                                      Address: Vill+po-BUDBUD,DISTRICT-BARDHAMAN, 713403
                                      Website: www.ebharatgas.com

                                      I am shamnoor mallick a resident of paraj, galsi, purba bardhaman-713403. Al-ameen gas distributor said i am do the give up process online and insult me. But we don't do like that. I want to knock the authority to resolve the problem.
                                      Consumer id:71089763
                                      Al-ameen bharatgas gramin vitrak (Code-177212).
                                      Thankx
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                                        dksharmaeng
                                        from Noida, Uttar Pradesh
                                        Mar 6, 2019
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                                        Address: village and P.O kastla kasmabad, Panchsheel Nagar, Uttar Pradesh

                                        I was supposed to receive gas cylinder on 24feb 2019 but the cylinder has not been delivered to my house. I made the phone calls several times also but they kept on saying that we will deliver the cylinder soon.
                                        Please deliver the cylinder as soon as possible. The family need it urgently.

                                        My details are as follows
                                        Customer (Dharmendra) contact no. [protected]
                                        Customer no. 60461458
                                        Card no. 12801160
                                        Distributer code no. 00173532
                                        Distributer contact no.[protected]
                                        Booking no.[protected]
                                        Complaint no.[protected] no response
                                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                        Dear Sir/Ma'am please look my account..Name-Lalti Devi, Consumer NO[protected], Only 29 rupes Subsidy Credite in my A/C..Of February Month..

                                        I requested of You, Please Solve my problem...

                                        REGARDS
                                        Ratnesh Kumar
                                        [protected]
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