Bharat Petroleum [BPCL] Complaints & Reviews

Cylinder not delivered
Hi,
I am VIKASH C JHA consumer no 61983334 have Bharat gas connection with JKM BHARATGAS (197003) . I booked gas cylinder las last month 20/02/2019 almost one month completed but cylinder is not been deliver and I get a delivered massage & one other things is Without Permission The Distributor Change The Connection RATHI GAS To JKM BHARATGAS (197003) I also call and complaint on customer care & JKM agency but not further action on the same.

Pls help me to resolve this issue asap.

Regards
Vikash Chandra Jha
[protected]

When i was taking petrol of rs 100/- at bharat petrollium pump at 18.03.2019 .The boys are not properly locking the petrol and when i remind than misbehaving . i have also locked my complaint on nation consumer portal of com no-1212567.the petrol pump is situated at mai chouraha koharapeer bareilly U.P pin code 243003.

Dear sir, i have booked my gas 9-3-2019, by online and done the payment online also, but nobody deliver the gas till now, my id is[protected]. Gajraula gas service delivery is poor please ensure the proper delivery. Delivery persons are provided the gas to out side agencies with additional cost immediately. Black marketing is on top rather than actual consumer supply. Please do the needful.
Thanking you
Suresh chandra sharma
C. Id[protected]
Gajraula gas service
Gajraula, amroha

Dear sir/madam,
My name is sandip r. Rajguru, my consumer no. Is 104079, my register mobile no is[protected],
My distributor name was h. M. Gas centre, & distributor code was 112248,
Bopodi, poona, maharashtra.
My lpg connection is deactivated & want to reactivate it, but unfortunately distributor is closed their agency. & i could not found which is my ne distributor, even i called on help line but they cant help me on this matter because they couldn't found distributor record,
I request you to please find out any solution that i can get my lpg connection reactivated.

Thanks & regard
Mukund gadekar

मैडम जी,
मेरा भारत गैस कनेंक्शन श्री विनायक गैस सर्विस (वितरक कोड 133708) से है । मेरा कनेक्शन नंबर 2128 है,
मेंने गैस बुकिंग 05/03/2019 को करवाई थी परन्तु आज तक गैस डिलीवर नहीं हुई है ।
निरंतर कॉल करने पर भी एजेन्सी का कोई रेस्पॉन्स नहीं मिला है ऐवं हर दिन आज हो जाएगा कहकर टाल जाता गया ।
गैस खत्म है घर में, अतः आपसे निवेदन है कि आप सेल्स ऑफिसर होने के नाते विनायक गैस सर्विस पर करवाई करें और हमारा गैस आज ही डिलीवर करवाने का कष्ट करे ।

गुलज़ारी लाल चौधरी,
सेवानिवृत प्रबंधक, ग्वालियर दुग्ध संघ
+91 [protected]

I already registered request for a new bharatgas connection. Request id is 66775075 dated 07-mar-2019. And same is under document verification process even after 6 days.

I visited the saraswati bpcl dealear for the new connection according to them we have to take gas stove also as mandatory and without that they will not give the connection pls confirm the procedure to the staff to avoid the hassle to consumer.

I need help to process the connection on priority as i recently shifted in lucknow

Mera naam ravi kumar he or mera registered mobile number [protected]
Hai.. Maine 23/02/2019 ko gas booking kiya tha jiska booking number 105535 he us time mera booking ka cash memo 660 around tha, but mujje yah cylinder bahhut mushkil se 12/03/2019 ko delivered huya pr mere pass jo msg tha delivered ka wo 10/03/2019 ka tha or jo slip thi wo 701 rs ki thi, or jab maine book kiya tha us time 660 rs aisa kyo... Plz thoda clear krenge., ke booking time pr diye huye price se delivered time pr jyda hota he kya

Dear sir/madam,

This is with reference to my gas connection no: 7302988 lying with alok gas agency, najafgarh, delhi phone:[protected].

I had booked gas cylinder with the name of savitri devi saxena by phone and the distributor delivered within one week of booking he delivered wrong weighted cylinder and the weight of the cylinder is not in true weight like new cylinder and he does not change the cylinder one and half month is completed for delivery but no response by the distributor i am very disappointed

This problem is everytime when we booked the cylinder and this is not my problem. This problem is with other customer also,

Thanks
Rajesh kumar singh
[protected]
Cons. No: 7302988

No.8/2 B Bhavani Road, Village, Hebbagodi, Bengaluru, Karnataka 560099
I purchased new gas connection from shree raksha gas agency.They charged full amount and provided damaged gas burner with different company warranty card inside the the packet.The delivery boys charged extra 180 rs for installation and had not tell us the burner pipe had broken. When I talked to customer care they helped me and told me that mechanic would come in 30 mins.This is the case of blast because we don't have any idear about pipe had broken.The mechanic as well as the delivery boy checked the gas but they didn't tell the issue to us.After my complain number registered.I got call from.mechanic and after 2nd esclation, same mechanic calls me tell me, I will not come.You will come to office tomorrow.The same mechanic is asking for 160/150 rs.Why should I again pay even at the very first day of installation? So much corruption in this agency...new gas stove named surya with warranty card of Kohinoor netanis.This gas stove is packed and is opened by delivery boy infront of me.Mechanic name is Jagdeesh.

I m smt. Manda bala sinha roy from sonarpur. Kolkata (700150) west bengal.
I downlod the bharat gas app but somhow i wrongly selact give up subsidy option... I have no idea about this option before... When i go to bank after 4 month to check my account i found no subsidy was credited to my account couse of this give up system... And i feel so upset so sad cause we r so poor... I need to stop this give up system from my account... Pls hep me out sir... I need my subsidy money. Ph no ([protected]/[protected])

I m smt. Manda bala sinha roy from kolkata (700150). West bengal. I m a bharat gas holder. When i downlod the bharat gas app i wrongly press give up subsidy opt... Then i cant understand what it is... But aftr 4 month when i update my bank pass book then i saw no subsidy are credited to my account... I feel very sad.. Cause i m very poor person... I want my subsidy back... Plss help me sir... I do wrong thing cause m not knw about it. My baharat gas rejisterd ph no is ([protected]). Help me plsss. My consumer no is[protected]. And distributer is. Jay bharat gas distributer (Uttar balia). Po-garia. Kolkata-84. Phon no[protected]... Card serial no6121482

Dear sir,
I have booked gas refill vide phone on 2nd march, cash memo no. [protected] has been generated. But we have not yet received the gas refill. Kindly look into the matter. Our consumer no. 13763, we have registerd at townhall office jamnagar. And also agency person are not picking up the phone. Nobody is giving proper answer at agency. Kondly look into the matter as we are suffering without gas refill

We are regular customer of bharat gas as per booking we are booked opt (Out of subsidy) by mistake.
Kindly note below following details of my connection.
Name: devendra anand patil.
Consumer no.[protected]
Distributer name: j. B. Jage & sons alibg
Distributer contact: [protected].
I request you kindly de-active by wrong booking opt school of honar.

I booked a refill online on 9th march 19 morning. Expected that gas refill will be delivered till 11th march 19. But when enquired getting unsatisfactory answers like it's mrach end will take 2 more days. Also the helpline numbers provided are continuously busy. Totally disappointed with the service and the answers getting regarding delayed delivery. Don't know what prioritization and what waiting list they are maintaining. Seems to be suspicious as they are always giving such answers like we don't have stock and having waiting list.
Distributor name: shriram gas agency, anandnagar, pune 411051

Dear sir / mam,

Please help me in deleting the opt out subsidy for consumer id : 51556993 as i have by mistakenly opted it out. I didn't find anywhere how to reactivate or activate for subsidy.

My details are
Consumer i'd : 51556993
Mobile : [protected]
Name : anjalai e
State : puducherry
Dist : puducherry
Distributer name : visweshwar bharatgas agencies

Dear team
My self nilesh sawant have a bharat gas connection and stays in virar west dis palghar maharashtra

We have noticed that the persone who comes to delive the gas connection always takes rs.10 extra per delivery

It’s not concern of rs.10 but when we ask the amount they always add rs.10 and when bill is given it has lesser amount when we ask why the extra amount then they say i have lift the gas, i have came so far and so on

We wish to give them the extra but this is not the way i request you to please take proper action against this and also to mentioned this is not pertaining to one persone but every one is doing the same
Regards
Nilesh sawant
[protected]

No subsidy provided yet - got the connection on 2016 - complaint number 4065172. Consumer id: 75057663.
I contacted my current distributor twice but no luck. First time they said aadhar is not updated and i submitted the aadhar copy to them, this was last year.
Today when i checked with them, they are saying that fault was from my previous distributor. Question is why they have not informed this last year.

Anyways, while taking new connection in 2016, i submitted all the required documents along with aadhar. But why i am not getting any subsidy.

I got two cash memo for one booking. Ie cash memo no 142203 of rs. 692.00 generated for booking no.138432. On[protected] at 8.34am. And the next one on without date cash memo no. 142765 of rs.735.00 generated for booking no. 138432 at about 9-00am on 03 — 03-2019. They delivered on 3-3-2019 and i have paid rs.735.00 they didnot give the bill. And i got the other message on 6-2-2019 that your lpg refill order no. 138432 has been cancelled. Reason: empty cylinder not available. Please contact distributor for details.
Note : for 3 days they are not delivered because of their fault. For that i have paid etc. Rs.43.00. And also the same order no. Is cancelled by themselves due to non-availability of cylinder (That is false report)
I want to know what is the status of booking no. 138432 which one is correct.

My name is Subhash satardekar bpcl no is 28
5 last year in August I got my last subsidy. Whn I go to chamunda gas service in tisk usgao ponda goa, 403406 in North goa thy told me that ur card block because ur linked to hp gas but I don't have any other connection. They lie to me. Ur subsidy will not get. Thy said thy can't help me. Pls help me to getting my subsidy.

My order no. 87506, booked on 25 feb 2019. But still we didn't get cylinder. So there is so much delay in supply every month. The same problem of delay supply is repeating from since then your system is updated.
So please do need full as soon as possible. We are facing so much problem due to delay supply of cylinder. My gas agency is adlakha gas agency, sector 9, faridabad. Service of the same agency is very poor.

Regards,
Naveen sharma (Behalf of mrs. Jan ki)