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1.8
Updated: Apr 14, 2026
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So far, so good. Bharat Petroleum [BPCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Petroleum [BPCL] will keep up the work and continue to help more customers with their concerns even better 🤝
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R
Reward surt
from Muzaffarpur, Bihar
Feb 18, 2019
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Address: 815317

Your fuel station"MAA SANTI fuel" illegally stabilised in forest area... kindly check and take a better step... Looking forward to solve this problem... because this station warned many time by DFO as well as local police...be honest and a further step ... Also this matter is regularly discussed with CM...your image is good in public be honest otherwise your shadow in public will be negetive...
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
Feb 18, 2019
Updated by Reward surt Also contact me for more proof
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Worst experience... your executive didn't resolve problems and you guys send a message of resolved...wow you guys are amazing...now your bad time starts...so be prepare...
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    A
    ajayykdv
    from New Delhi, Delhi
    Feb 18, 2019
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    Address: New Delhi, Delhi, 110058

    With due respect i want to say that i am a consumer of your gas agency blue flame gas service in Janakpuri, C2-D. My consumer number is 54280597 by the name of mr.Ajay kumar. I have booked a delivery for the delivery on dated 14/02/2019. But they neither send me any delivery at time nor give me satisfactory answer about that. I have tried many time on phone for delivery but they answer that today your delivery will be send to you but they didn’t sent. I am in very much trouble. Tell me is this type of attitude is appropriate with the customer?

    Please draw your kind attention in this matter. I will be thankful to you
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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      G
      Govardha
      from Hyderabad, Telangana
      Feb 17, 2019
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      Address: Nizamabad, Andhra Pradesh, 503111

      Dear sir/madam my name akula suguna and my distributor name sri balaji gas agencies kamareddy telangana my consumer no 63430& lpg id-active opt out of subsidy mode your website kindly delete opt out of subsidy mode my consumer no 63430 i need subsidy. Note - iam all ready inform your distributor but till date not helping regards akula suguna mobile no - [protected] me verry poor family.
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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      Gas not on time delivery& agacy not satisfied behavior
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        C
        chirad
        from Khanna, Punjab
        Feb 16, 2019
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        Address: Anand, Gujarat, 388450

        Bharat petroleum [bpcl] — please activate subsidy

        I am suresh as a consumer of bharat gas. By mistake i am wrongly clicked give up subsidy. I am not getting any subsidy then. I kindly request you to activate subsidy. I want to avail subsidy cylinders. So this is humble request to you please activate subsidy. I given request letter also to the distributor but they told there is no option to change. Pls inform further what can i do to activate the subsidy. Consumer name : suresh bhai parmar consumer no. 18114
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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          T
          t. shiva
          from Hyderabad, Telangana
          Feb 16, 2019
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          Address: 507204

          I am shiva as a consumer of bharat gas. By mistake i am wrongly clicked give up subsidy. I am not getting any subsidy then. I kindly request you to activate subsidy. I want to avail subsidy cylinders. So this is humble request to you please activate subsidy. I given request letter also to the distributor but they told there is no option to change. Pls inform further what can i do to activate the subsidy. Consumer name : thotakuri shiva consumer no. 88662408 lpg id: 1 [protected] contact no. [protected] email: t. [protected]@gmail.com
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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            A
            Anirudh Dahiya
            from Bathinda, Punjab
            Feb 16, 2019
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            Address: Panchkula, Haryana, 134109

            It is complaint regarding subsidy for consumer no 74849865 in name of nur jahan from aashirwad gas agency sco 261 ff sec 16 panchkula. This agency playing mischievous activity by not giving subsidy to the deserving poor families and issuing subsidies to commercial person.. She being uneducated has been given non domestic connection and now even after applying for domestic they are unnecessarily harassing her. She has to leave her work to go to agency and being a daily wager she has to loose her wages of that particular day. I think being of her non muslim also this agency playing partiality game making mr modis ujjwala yojna and other policies a failure. Such agencies should be punished by taking strict action by the company a complaint also being lodged against this agency on pm portal for bharat gas
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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            Sir mera consumer id no 003016 ha me sidhivinayak gas agency Anupgarh Raj. Ka grahak hu.aaj mene naya cylinder lagaya vo leak kar raha tha.please subah ese chege karwae or replace karwae
            Reply
            I mistakely click on opt subsidy out but I am also a poor man and I not want to opt out subsidy . I request you to please deactivate opt out subsidy.
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              S
              Somaya Chauhan
              from Ladnun, Rajasthan
              Feb 15, 2019
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              Address: Alwar, Rajasthan, 301001

              Bharat Petroleum [BPCL] — opt out subsidy bharat gas

              1 Review
              Anshul Khatri
              Consumer No 13071
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              Recpacted madam / sir

              I am booked my new connection on 1/2/2019

              I am download bharat gas app

              By mistake i am click opt out subsidy opetion

              Please i am not give up my subsidy i am requesting you please cancel my request or send my subsidy on bank account my consumer no[protected]

              I am also call my agency... Agency worker told me apply new connection or cancel this connection apply fresh.. This not possible sir.. Please resolve my issue i am mail bharat gas but didn't respond

              Warm regards
              Anshul Khatri
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                S
                sachin2683
                from Noida, Uttar Pradesh
                Feb 15, 2019
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                Address: Faridabad, Haryana, 121006

                I have booked the gas cylinder on[protected] booking no. 80857, on the portal its showing that cylinder has been delivered but i haven't got the cylinder yet.

                I have called distributor 3-4 times but haven't got any satisfactory answer and it seems they are cheating on customers.

                Please have a look and do the needful.

                Distributor name: adlakha gas agency, sector - 9, huda market, faridabad, haryana - 121006.

                Thanks
                Sachin dhingra
                Mob: [protected]
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  C
                  chirad
                  from Khanna, Punjab
                  Feb 14, 2019
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                  Address: Anand, Gujarat, 388450

                  I have opted out of subsidy by mistake through online when i was trying to join dbtl. Click the wrong option by mistake, but now i want to get subsidy and join dbtl. Now when i want to join dbtl subsidy. Please look into matter an my resolve my issue. Name-suresh parmar, my consumer no.18114, distributor name - patel gas agency, solapur, maharashtra, mob. No.[protected], mail id [protected]@gmail.com
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                    S
                    Santosh_1986
                    from Noida, Uttar Pradesh
                    Feb 14, 2019
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                    Address: New Delhi, Delhi, 110045

                    Recpacted madam / sir

                    I am booked my new connection on 9/2/2019

                    I am download bharat gas app

                    By mistake i am click opt out subsidy opetion

                    Please i am not give up my subsidy i am requesting you please cancel my request or send my subsidy on bank account my consumer no[protected]

                    I am also call my agency... Agency worker told me apply new connection or cancel this connection apply fresh.. This not possible sir.. Please resolve my issue i am mail bharat gas but didn't respond

                    Warm regards
                    Santosh kumar
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      P
                      Prabhat9u
                      from Delhi, Delhi
                      Feb 14, 2019
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                      Address: Faridabad, Haryana, 121004

                      I am prabhat my consumer no 66418617. From ballabgarh faridabad. We are facing alot of problem in last 10 days we can not found lpg cylender from vinod gas agency ballabgarh faridabad. Daily stand in line but not found cylender. Agency says that cylender not avl today & come tomorrow. All telephone line busy. We visit in office and we found statment same line that you come in morning early. Today my cylender end so plz clear issue early. Thanks prabhat. [protected]
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                        S
                        Shri hari om traders
                        from Pundri, Haryana
                        Feb 13, 2019
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                        Address: Jind, Haryana, 126102

                        नमस्कार जी निवेदन है कि मेरा गैस कनेक्शन है।जिसकी मुझे2 साल से सब्सिडी नही मिल रही।एजेंसी और हिसार अधिकारी से भी सम्पर्क करने पर भी कोई समाधान नही हुआ।वो कहते है कि आपने app के जरिये सब्सिडी छोड़ दी।पर मै app के जरिए सिलेंडर बुक कर रहा था।पर मैने सब्सिडी नही छोड़ी।कृपया मेरी समस्या का समाधान करवायो।आपका बहुत बहुत धन्यवाद होगा।
                        गौरव [protected]।
                        जींद ।
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                        View replies
                        Consumer number:25384054. Old registered number: [protected] new number:[protected]
                        Reply
                        Subsidy option mistake my consimar no 36906 my name murugan distributor name hari krishna enterprises district bangalore urban 2time complaint 2manth subsidy no recvete bank pincode 560085
                        Reply
                        m. poongodi's reply, Feb 9, 2019
                        Subsidy option mistake my consimar no 36906 my name murugan distributor name hari krishna enterprises district bangalore urban 2time complaint 2manth subsidy no recvete bank pincode 560085
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                          S
                          Shashikala Chauhan
                          from Unnao, Uttar Pradesh
                          Feb 15, 2019
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                          Address: 275302

                          सर, मेरी आपसे अनुरोध है कि मैंने गलती से सबसिडी छोड.ना चालु हो गया है इसको बन्द करने की कृपा प्रदान करें ा मेरा नाम शशिकला है मेरी LPG ID[protected] है, मकान संख्या -01.01main road mau UTTAR PRADESH Mishrauli 272302. Distriputer code-173947 MHA MRITUNJAY BHARAT GAS AMBEDKAR CHOWK AMILA MAU UTTAR PRADESH 272301. Document no. [protected] .
                          Sir, sap se request hai ki mera give up subsidy voluntrily activate ho gaya hai. Aap isako deactivate karane ki kripa pardan Kare.
                          हम लोग गरीबी रेखा के नीचे जीवन यापन करने वाले लोगों से एक हैं ा
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                            Y
                            yash mehndiratta
                            from Kanina, Haryana
                            Feb 12, 2019
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                            Address: 123401
                            Website: [email protected]

                            Respected sir /mam
                            Sub cd not recieved my account last 8/3/18 to till date m open hp connection do not recieved my sub cd m calling coustmer care no. [protected] pick my call miss sangeeta chawla i told him mam please any solution my sub cd regarding he told him your sub cd not transfer your account i told him mam you written me my sub cd not transfer my account m calling last 20 days contact coustmer care not solution and not solution distributor please asap

                            Thanks
                            Yash kumar
                            [protected]
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                            Feb 12, 2019
                            Updated by yash mehndiratta                             asap
                            Mar 05, 2019
                            Updated by yash mehndiratta                             till time not solution please asap
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                              K
                              kalpanawarke
                              from Mumbai, Maharashtra
                              Feb 12, 2019
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                              Address: Pune, Maharashtra, 411039

                              Respected sir

                              I want has subsidy but subsidy not updated to my acount. So i open the bharat gas website, by imistkly chosen out of my giveup subsidy option from bharath gas app on oct-2018. So how do i get back my lpg subsidy?

                              Bharatgas : kuber bharatgas

                              Consumer id: 90202952

                              Distributor code: 200122

                              Consumer name: kalpana c. Warke

                              Lpg id:[protected]
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                V
                                Veereshkumar Nagashetty
                                from Bengaluru, Karnataka
                                Feb 12, 2019
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                                Address: Gulbarga, Karnataka, 585105

                                Dear sir,
                                I have been cheated 4 times by the petrol pump for short filling by using some trick.. Ex. If i ask for filling 200rs petrol, they break it up as 50 and say by mistake i filled up, and then continue for filling and make it 150, then finally they end up for actual fouling of 150 rs.. And if asked querry they just behave arrogantly.. This is the busiest pump and they use this trick.. Which i guess might generate huge cheat money
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                Feb 12, 2019
                                Updated by Veereshkumar Nagashetty                                 Bilgundi Petrol Pump, sedam road Kalburagi 585105
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                                  V
                                  Venugopal10031995
                                  from Tiruvannamalai, Tamil Nadu
                                  Feb 11, 2019
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                                  Address: 627425

                                  Please find the attached video in which every sealed cylinders falls short difference in weight. Pls take necessary steps to avoid this problem.
                                  May be this is local distributor's issue.
                                  But its seal has not been broken.
                                  So only it is confusing that whether it is basically short while bottling or it is threatened by some intermediate people.
                                  Please take necessary actions and give the awareness about this problem to people.
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                    D
                                    Durgesh2137
                                    from Nagpur, Maharashtra
                                    Feb 10, 2019
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                                    Address: 444908

                                    Bharat petroleum [bpcl] — request to deactivate give up subsidy.



                                    1 review

                                    Du

                                    durgesh raut on oct 13, 2018

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                                    I am miss pushpa d raut from bargaon tq - warun dist - amravati (M h) as a consumer of bharat gas. By mistake i am wrongly clicked give up subsidy 13- oct 2018. I am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. I given request letter also to the distributor but they told there is no option to change. Pls inform further what can i do to cancel the give up subsidy. Consumer name : pushpa d raut consumer no. 90730714 card sr no[protected] contact no. [protected] email : durgesh. [protected]@gmail.com
                                    Consumer type: domestic distributor: sulabh bharat gas agency, i/f tahasil office warud, maharastra. Pin : 444907
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                    Feb 10, 2019
                                    Updated by Durgesh2137                                     Yet not recieved subsdy
                                    View replies
                                    Consumer No. 42212, Vishnu Krupa Gas Agency, Kalyan East.
                                    Sudha David K.
                                    Booking date: 03.02.19 for Rs. 632.32 is made through Bank of India

                                    Same is not reflecting in your system and please refund the same immediately

                                    rgs
                                    Sudha
                                    Reply
                                    Please send our Gas silender at our new address our new address is as follow.
                                    C/o Mr D.K.Bhanushali
                                    Flat no 10, 3rd floor, vishwas co operative hos soc, pethenager, opp Nale Mala, Nashik.
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                                      M
                                      mofidulislam
                                      from Guwahati, Assam
                                      Feb 9, 2019
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                                      Address: Cachar, Assam, 783129

                                      My name is mofidul islam ahmed. I have a great mistake. I select opt out of subsidy by mistake please i request you to deactivated my opt out option. I have press a wrong distributor code in my first complaint date[protected]. Now my detail connection is below.
                                      Consumer name:- mofidul islam ahmed.
                                      Consumer no :- 1523.
                                      Our lpg id is:[protected]In dbtl)
                                      Mobile no :- [protected].
                                      Distributor name :- tripati gas agency (Lakhipur)
                                      Goalpara, assam. Pin :-783129.
                                      Distributor code:- 129646.
                                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                        D
                                        Duryodhan Dora
                                        Feb 9, 2019
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                                        Address: 560100

                                        I have transfered gas connection from hal to hebbagodi bommasandra post bangalore. I was told to submit all the new documents like new connection even though its my 4th connection gas transfer. So i have submitted all the documents. For this transaction i have paid rs 40.
                                        When i tried to book gas (Refiled) its showing your mobile number not registers.
                                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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