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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Aug 16, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 64

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A
anil.pruthi
from Delhi, Delhi
Mar 5, 2019
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Address: Rohtak, Haryana

I have booked a gas on 8/02/19 and my booking reference no. Is 37028. My booking agency is rabi bharat gas, vill. Bohar distt rohtak (Haryana0. A complaint was also registered in your customer care center whose no is 3988436 dated 19/02/19.

2. It is sorry to inform that till date no refile cylinder has been received to me.

3. It is once again requested to issue necessary direction to agency for early supply of gas cylinder.

4. My registered mobile no is [protected].
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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    Karthikmkmmk
    from Arcot, Tamil Nadu
    Mar 4, 2019
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    This is the worst petrol pump ever... They are cheats.

    On 2nd feb 2019 i asked him to fill rs 1500 diesel in my car, he put the nozzle inside the diesel tank and he start fill only 300. Then why i asked why "rs. 300 na?" as if he started fill without reset it to zero and he was hiding me the meter. But he is not yet reset it... Meter shows 1200 only but he informed like total 1500 previously 300 now 1200 = 1500.... I. E i only got rs 1200 diesel but paid rs 1500... This is not the only time i got cheated here. I asked him to remove the diesel from my car and check how much did you filled. But he is not even agreed. Also my car registration was done in different state.

    Diesel : 1500
    Date 2nd feb 2019
    Petrol bunk name: seven roads filling
    Time :18:58
    Paid through card

    Thanks,
    Karthik. M
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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      Prabhukalyanbarik
      from Noida, Uttar Pradesh
      Mar 1, 2019
      Resolved
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      Resolved

      Address: Salarpur Noida Bhangel., Gautam Buddh Nagar, Uttar Pradesh, 201301

      Hi,

      I have booked the LPG Gas On Dt 26.02.19.& BOOKING No 101629. But Still not Received the Filling LPG from Bharadwaj Gas Agency . I have call to Agency that I think the agency mob no has been Changed & I am unable to Reached in agency person & my gas will be finished two / three days.

      Pls help to get the filling syclender.

      Regards

      PRABHUKALYAN .
      +1 photos
      Apr 13, 2019
      Complaint marked as Resolved 
      Today i have received gas...
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
      Apr 13, 2019
      Updated by Prabhukalyanbarik
      Hi,

      I am getting problem from Bharadwaj Gas Agency again continusly. We have booked Gas On date 10.04.19 as per attachment. & Recd cash memo details in yesterday. When I called to delivery boy he said that the gas will be delivered tomorrow means today. Today I am calling to delivery boy. His mob no is going to switched up. Also Bharadwaj Gas agency any contact person no is not connecting...

      I am getting any time this type of issued pls resolved the issue permanently... Pls find booking detail..

      Apr 13, 2019
      Updated by Prabhukalyanbarik
      Today I have gas received..
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        S
        srikanth gadudula
        Mar 1, 2019
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        Address: X-road, 506324

        I am gadidala chinna somalingam as a consumer of bhart gas. By mistake im wrongly clicked giveup subsidy 6-7-2017. Im getting any subsidy then, i kindly request u to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to u, please deactivate from out of subsidy scheme. I given request letter also to the distributer but they told no option to change. Pls inform what can i do to cancel the give up subsidy.. Consumer name:gadidala chinna somalingam. Consumer no:64307240, lpg id : (Protected). Email: [protected]@gmail.com
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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          N
          nmishra0151
          from Delhi, Delhi
          Feb 28, 2019
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          Address: Village-garhi ghaziabad uttar pradesh, Ghaziabad, Uttar Pradesh, 201002

          My father radha raman mishra work as a godown keeper since 1989 in a gas agency that’s name is prem gas agency situated in village garhi ghaziabad uttar pradesh he is expired or die on 4-jun-2017. Then after some days i meet owner of this agency her name is usha singh and i ask her for pf or some other kind of compensation then she said that there is no law of pf or any other kind of compensation give in our company and they give nothing and said that do whatever you want to do. Please sir/ma’am take immediate action on my complaint.
          Complainer mobile no-[protected]
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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            S
            Sharad Khatavkar
            from Dhule, Maharashtra
            Feb 28, 2019
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            Address: Pune, Pune, Maharashtra

            My con no is 85194, with ratan enterprise, pune (Pimpri chinchwad). I have booked a gas cylinder on 24 feb.
            Though requested to agency & thereafter complained on tele no of co. Till date i have not repeat not yet received the gas cylinder.
            Requested to take proper action on the distributor and delivery man as both are having very much unbearable beahiver and arrogant nature.
            I am ex-servicemen and sr. Citizen.
            Kindly ask them to deliver gas cylinder.
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
            I am online booked LPG Cylinder payment detected and getting a message with txn Id. Booking date[protected]. Now there is no update about cylinder where is my cylinder
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              S
              sharma_952
              from Muzaffarpur, Bihar
              Feb 28, 2019
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              Address: house no 54 bhagwan bazar, chapra bihar, Saran, Bihar, 841301

              Sir,
              When i complain to our agency he hi reply to me "informed to customer now your subsidy will be opt in after 365 days".
              Sir i am allready saying its a my mistake, why punish me like that 365 days, i am not intersted, not able to provide subsidy amount, mistaklly choosing out of subsidy option, then this is the punishment sir.
              I am kindlly requested to you please remove my name is the list of out of subsidy
              Thanking you,
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                S
                Suniy
                from Jaipur, Rajasthan
                Feb 28, 2019
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                Address: Amardeep gas agency, near pathra poultry farm gehloton ki dungri , ajmer, Ajmer, Rajasthan, 305001

                I had booked cylinder on 25/02/2019, & my consumer no. Is 73505070 & refill booking no is 94055 in the name of sunil runiwal add: shiv colony naya ghar gulab bari, ajmer

                Distrubtor_: amardeep gas agency near pathra poultry farm gehloton ki dungri, ajmer

                Almost 4 days had been passed and yet i had not received cylinder.in fact nobody is receiving call and after that we call in office and i said that had not received my cylinder the person reply very roudly and the guy name is rishi mehra he said me that supply is not coming.. Every time the employees behaving like this to customers and not answering the satisfy solution they dont have manners to how to talk to customers every time they replying very badly please resolve my complaints and take action to this employee.

                Kindly look into the same & get the deliver done.. Please take action or warn them..
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  deepaksm1809
                  from Sikar, Rajasthan
                  Feb 28, 2019
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                  Address: Vijay gas Agency LOSAL SIKAR, Sikar, Rajasthan, 332023

                  I have opted out of subsidy by mistake through online when i was trying to join dbtl. Click the wrong option by mistake, but now i want to get subsidy and join dbtl. Now when i want to join dbtl through online it respond that i need not to join because i have opted out of subsidy. Please look into matter an my resolve my issue.

                  Name - prabha devi
                  My consumer no. 64477995

                  Distributor name - vijay gas agency, losal (Sikar) rajasthan 332025

                  Mob. No. [protected]
                  Mail id - [protected]@gmail.com
                  [protected]
                  +2 photos
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                  Feb 28, 2019
                  Updated by deepaksm1809
                  Bank Account no. [protected]
                  Bank name SBI KHOOD
                  IFSC CODE SBIN0032224
                  Feb 28, 2019
                  Updated by deepaksm1809
                  Dear sir /madam

                  My issue regarding opt out subsidy shows that CONSUMER HAS ALREADY OPTED OUT WHEN click on "No" option
                  Name- PRABHA DEVI
                  My consumer No. 64477995

                  Distributor Name - VIJAY Gas Agency, LOSAL (SIKAR) RAJASTHAN 332025

                  Mob. No. [protected]

                  Bank Account no. [protected]
                  Bank name SBI KHOOD
                  IFSC CODE SBIN0032224
                  Mail ID- [protected]@gmail.com
                  [protected]
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                    S
                    sharma_952
                    from Muzaffarpur, Bihar
                    Feb 27, 2019
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                    Address: house no 54, North west lane of panch mandir, Bhagwan bazar, chapra, saran , bihar , 841301, Saran, Bihar, 841301

                    Sir,
                    I am a regular customer of bharat gas since last 20 years, by mistake of my familly child, my consumer no. And name is coming in the list of out of subsidy list.
                    I am retired person not able to pay subsidy amount in this condition, we are suffering from heart problems and old age problems,
                    I am not interested to put my name in the list of honur.
                    So kindlly requested to you pls provide my subsidy amount for my medicines.
                    Thanking you,
                    Ramautar sharma.

                    Consumer number is -952.
                    My agency name is - om enterprises, ramlilla mahthiya, chapra, saran, bihar
                    My reg. Mobile number is - [protected].
                    Other contact number is - [protected]
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      D
                      DEEPAKK82433590
                      from Mau Aimma, Uttar Pradesh
                      Feb 26, 2019
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                      Address: 587/30 NAL GANJ SIPRI BAZAR JHANSI.JHANSI, 284003
                      Website: Google

                      Sir maine bharat gas ka aap download kiya tha mijhse galti se subsidy opt out ho gayi hai mujhe iske baare mai jaankari nhi thi sir mai bohut pareshaan hu kaafi din se office gaya to bol rhe ke ab nhi hogi chalu band ho gayi hai humesha ke liye. Please help me my... Customer id...[protected]... And lpg id...[protected] sir please meri complement accept kijiye...
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                        B
                        basilnk
                        from Bengaluru, Karnataka
                        Feb 26, 2019
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                        Address: 560043

                        I am basil kuriakos from bangalore (Karnataka) as a consumer of bharat gas. By mistake i am wrongly clicked give up subsidy august 2018. I am not getting any subsidy then. I kindly request you to deactivate give up the subsidy. I want to avail subsidy cylinders. So this is a humble request to you please deactivate from out of subsidy. I have given a request letter also to the distributor but they told there is no option to change. Please, inform further what can i do to cancel the give up the subsidy. Consumer name : basil kuriakose consumer no. 50288236 contact no. +91 [protected] email : [protected]@live.in consumer type: domestic distributor: prateek enterprises, no 201 3rd c main ombr layout, banswadi, bangalore urban, 560043, phone:[protected], proprietor :sheeli, so name: pawan bahirvani, email id: [protected]@bharatpetroleum.in
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                        I charged 30 -45 rupees for home delivery..
                        Bill was not given
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                          K
                          kumar
                          from Chennai, Tamil Nadu
                          Feb 26, 2019
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                          Address: Hyderabad, Telangana

                          Booking # 39197 cylinder booked on 01 Feb 2019 and after complaining to customer service on 17 Feb over Phone. Cylinder was delivered without bill.
                          As always delivery personnel blames printer not working; receipt will be given later, etc And this is not the first time MAHESWARI AGENCIES does this. They are very consistent in DELAYED delivery of cylinder and that too after I make a complaint with Mumbai Telephone customer care.
                          BP Hyderabad office also doesn't take any steps to curb such attitude of agencies.They had closed my previous complaints with reasons as DOOR LOCKED; CUSTOMER REQUESTED TO CANCEL. I get SMS with booking number 42229 cylinder was delivered on 20 Feb 2019. Not sure Who and How they made this booking and to whom cylinder was delivered? such atrocities and unethical personnel both at MAHESHWARI Agency and BP Hyderabad office. Am sick and tired of dealing, complaining and wating my time with them. Sure to cancel the connection on my name with MAHESWARI GAS AGENCY.
                          +1 photos
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                          Dear, Sir/Mam I am Bhullan Singh of Krishna Bharat gas agency.I have requested to change mobile no. but no person in you company changes me mobile no.as given by me.
                          Please change my mobile no.as I requested earlier.
                          Thanks
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                            M
                            monumaan
                            from Agra, Uttar Pradesh
                            Feb 25, 2019
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                            Address: shiv vihar coloney railpar shamli, Shamli, Uttar Pradesh, 247776

                            Sir mughse ak galti ho gyi jisse meri subsidy mere acoount me nahi aa rhi h
                            Galti give it up subsidy per click ho gya jisse meri subsidy aani band ho gyi
                            Sir please meri help kariye mughe subsidy ki bhot jarrort h
                            Sir mughe kuch bhi notifaction show nahi hua na hi dikhaya gya ki ye opt of subsidy per ye rules h
                            Name — payal
                            Consumer no — 96778414

                            Thanks you
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                            I got a message that your cylinder is delivered but i have not received the same...my consumer number is - [protected]
                            Distrubutor- bhaskar gas agency

                            subsidy not received - Comment #3363090 - Image #0
                            Hi,
                            Since two years I was not using Bharath Gas.actually I forgot consumer number and lost book also.i have cylinder and regulator with me could you please help me with consumer number

                            My Details:
                            Name:Daram Eedamma
                            Phone number:[protected] please let me know if you need any more information
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                              P
                              Poorna Bil
                              from Hyderabad, Telangana
                              Feb 25, 2019
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                              Address: Hyderabad, Andhra Pradesh, 501401

                              Bharat gas cylinder booking show status transaction failure but money has been deducted from my bank account. I have done upi payment of rs 708.
                              My payment details are
                              From: K POORNA CHANDRA
                              Issuer bank: axis bank

                              To: ccavenues ([protected]@icici)

                              Google transaction id: CICAgKCykLhR
                              Upi transaction id:[protected]
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                                Prbhu dayal jat
                                from Yaval, Maharashtra
                                Feb 23, 2019
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                                Address: Kalu baba ke dhani deogudha, Jaipur, Rajasthan
                                Website: Subsidy mistake

                                Respected sir,
                                Please informe that, i am prbhu dayal jat and consumer 75514739 of bharatgas. My consumer no[75514739] and my register mobile no.[[protected]]. My lpg subside not return my bank account. Its my mistake opted out my subside. Please sir regularly return my subside my bank account.

                                Thanks
                                Prbhu dayal jat
                                opted out my subside
                                Feb 23, 2019
                                Updated by Prbhu dayal jat
                                Mistake
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                                  Ganesh2911
                                  from Mumbai, Maharashtra
                                  Feb 22, 2019
                                  Resolved
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                                  Resolved

                                  Address: karkamb, 413302

                                  Hi

                                  Have connection with bharat lpg in karkamb and there was an issue as lpg subsidy amount not credited with my bank.

                                  Have submitted a lot of complaints with banks and omc and finally the issue with aadhar and my bank npci mapping is completed.

                                  But need to know when will i receive the pending lpg subsidy amounts.

                                  Have sent again reminders and talked to field officer but no straight reply about the time and date credit for the pending amount.
                                  Feb 22, 2019
                                  Complaint marked as Resolved 
                                  my mobail no 9145612170
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                    sunnydyal
                                    from Gurgaon, Haryana
                                    Feb 22, 2019
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                                    Address: PATLI DABAR SIRSA HARYANA INDIA 125054, 125054

                                    Bharat gas lpg — deactivate the opt out of subsidy option

                                    Submit a complaint
                                    I two times complaint to bharat gas through online complaint no.3999580 & complaint no.4000490 regarding reverse from none subsidy in lpg to subsidy category. I have opted out of subsidy by mistake through online when i was trying to join dbtl. Click the wrong option by mistake, but now i want to get subsidy and join dbtl. Now when i want to join dbtl through online it respond that i need not to join because i have opted out of subsidy. Please look into matter an my resolve my issue. Name-sunny dyal s%gobind ram patli dabar sirsa haryana my consumer no.[protected], distributor name - jagdambe bharatgas (193380) fatehabad haryana india mob. No.[protected], mail id - [protected]@gmail.com
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                    Feb 26, 2019
                                    Updated by sunnydyal
                                    kirpa karke meri opt-out subsidy deactived kare

                                    thank you
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                                      klnagrani
                                      from KALYAN, Maharashtra
                                      Feb 21, 2019
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                                      Address: Yogi Dham compound, 421301

                                      Hi BPCL offers,

                                      "I am very disappointed with your services".

                                      I have called several times but your staff has disconnected my phone and long hold you should provide them proper training how to behave with customer otherwise don't appointed uneducated staff in your organisation which is they don't know how to speak on call if you're server or computer is not working you should note down the number of the customer's and call back or inform to customers call gain after some time because our system is not working properly now.

                                      Why putting call on hold for long time and then switch off your phone.

                                      It happens so many times with me I have neglected but now we are getting lot of frastation from your staff and system.

                                      You are not improving your service.

                                      After that I called on your all below mentioned number but all has been switched off .

                                      I have raised the issue because I have faced the lot of problems from so many months and still you are staff is not understanding the concern and saying again I have to visited in your office why.
                                      I show you all documents 3 times I came still you are saying I should come again.

                                      How many times I have to come because of you I have to take leave from office.

                                      Why you didn't do your work when I came 3 times in your office.

                                      My request to you fired these types of people and don't appointed because of your staff we have to face the problem.

                                      Now also I called but you didn't call back me you can do that I have mentioned my numbers in regards.

                                      But you don't have manners how to handle the customer's and respect to customer's.
                                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                        rekha chau
                                        from Nagpur, Maharashtra
                                        Feb 21, 2019
                                        Resolved
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                                        Resolved

                                        Address: pragati enterprises ,survey no 90. Block no 3. Phule nagar , opposite new rto yerawada pune. Pin 411006., Pune, Maharashtra

                                        I am rekha ankush chaudhari from pune (Mh) as a consumer of bharat gas. By mistake i am not clicked any button but ur costumer care person say i am wrongly clicked deactivated subsidy so i request please give up my subsidy (But i no very well i am not done any such that type of condition) customer care number is [protected] please contact them and clear it's and they told me it's not activate near about one year... I am not getting any subsidy form this month feb... I kindly request you to please activate give up subsidy. I want to my subsidy cylinders. So this is humble request to you please activate my subsidy. I given a email to customer care but they still no any reply given. Pls inform further what can i do to activate the my subsidy. Consumer name : rekha ankush chaudhari
                                        Register m. No.in bharat gas [protected]
                                        Consumer no. 72430857
                                        Contact no. Email : [protected]@gmail.com consumer type: domestic
                                        Distributor name:pragati enterprises
                                        Distributor address: survey no 90. Block no 3. Phule nagar, opposite new rto yerawada pune. Pin 411006.
                                        Distributor contract:[protected]
                                        Customer care :- bpcl [protected]
                                        +1 photos
                                        Feb 21, 2019
                                        Complaint marked as Resolved 
                                        Dear sir, mam Maine February 2019 mahine me sylindar liya hai. Uska subsidy muze mila nahi. Plz subsidy amount deposit in bank account Register mobile number 7720944587 Regard Ankush chaudhari 9168884267/7249371135 Customer care number bharat petroleum-1800224344
                                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                        Feb 21, 2019
                                        Updated by rekha chau
                                        Above mention all are send emails to them and there contact number
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