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Bharat Petroleum [BPCL] Complaints & Reviews

www.bharatpetroleum.com

1.8

Updated: Aug 16, 2025

Complaints 6079

Resolved

2101

Unresolved

3978

So far, so good. Bharat Petroleum [BPCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Petroleum [BPCL] will keep up the work and continue to help more customers with their concerns even better 🤝

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Bharat Petroleum [BPCL] reviews & complaints page 67

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Address: Virudhunagar, Tamil Nadu, 626118

I am Subbaraj and consumer of bharat gas. My consumer number 17631 and my registered mobile number [protected] . My lpg sudside not return to my bank account. Its my mistake opted out my subside. Please sir regularly return my subside in my bank account.
Please Deactivate from Opt Out Subsidy . I Want To Avail Subsidy Cylinders .

Consumer Number : 17631
Consumer Name : Subbaraj R
Consumer LPG ID :[protected]
Consumer Aadhaar :[protected]
Consumer Mobile : [protected]
Consumer Bank Accout NO : [protected]
Consumer Bank IFSC Code : BKID0008154

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S

Sangeeta Gavde

from Aurangabad, Maharashtra

Feb 4, 2019

Kindly change my LPG connection to subsidy category because I have clicked opt out of subsidy by mistake in the online . I am Requesting to you deactivate for "Scroll of Honour" OPT (Out of Subsidy)

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Address: Namakkal, Tamil Nadu, 637003

I have opted out of subsidy by mistake through online when i was trying to join dbtl. Click the wrong option by mistake, but now i want to get subsidy and join dbtl. Now when i want to join dbtl through online it respond that i need not to join because i have opted out of subsidy. Please look into matter an my resolve my issue. Name-sivakumar, my consumer no.29508, distributor name - ponni gas service., namakkal. Tamilnadu. India. Pin.637003. Mail id - [protected]@gmail.com

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Address: Ambala, Haryana, 134003

Sir, my name is dharmpal, i have made a mistake, i select opt out of subsidy by mistake please i regret you to cancel my request. My subsidy is not coming from the past many month, please stop this service. My detail about connection is
Consumer no :17570
Consumer name : dharmpal
Aadhaar number : [protected]
Distributor code : vikas vihar ambala city
Distributor name : bhagwati gas service,

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

Feb 03, 2019

Updated by ਗੋਰਵ ਸੰਧੂ My subsidy is not coming from the past many month, please stop this service.

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M

Maheswar Paik

from Burla, Odisha

Feb 4, 2019

Mobile no [protected]
Aadaar no[protected]
Union Bank of India saving account number
[protected]
DOB 26.02.1976

Maheswar Paik's reply, Jan 31, 2019

Consumer number

Maheswar Paik's reply, Jan 31, 2019

I want to Bharat gas consumer number.

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Address: Pune, Maharashtra

I have choose the wrong option of opt out subsidy bymistakly from my bharat gas lpg connection. Request to concern department that i want cancel the request on priority. And continue the subsidy amount credited on my mentioned bank account.
My name:-nitin v bhilare
Consumer no:[protected]
Consumer id:[protected]
Mobile no:-[protected]

Please check & revert
Warm regards,
Nitin bhilare.

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Address: Hyderabad, Telangana, 506370

I have applied my application number is : [protected] applyed on 30th under group1 upto last week iam following up but today i have seen it was selected under group 2 and his name also not there up to last week.. Can i know how it was allotted. When the draw open.. Even i didnt know. I want full details please.

How can u alot when 3 members are applied under group 1 but u have alloted to group 2

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I am subashini as a consumer of bharatgas. By mistake i am wrongly clicked give up subsidy. L am not getting any subsidy then. I kindly request you to deactivate give up subsidy. My details given below :consumer name:a. Subashini, consumer no:75777301, email id:[protected]@gmail.com, consumer type:domestic distributor, sri shanmuga bharatgas agency, uthukuli main road, mannarai, tiruppur.

Feb 8, 2019

Complaint marked as Resolved

My email id is [email protected], my phone number is 9597740248, my complaint no_3927813

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Address: 500056

Bharat gas distributor, maaruthi gas agency at bowenpally, telangana, is highly unresponsive and does not deliver the booker gas cylinder on time. Any call made to the agency remains unanswered forcing the customers to go to the agency office to get the gas cylinder. A simple search on google with the name ‘maaruthi gas agency, bowenpally’ shows the results of the customer feedback about this agency. As one of the major gas distributors in india, i am hoping the bharat gas management team takes note of this agency and initiates appropriate corrective actions.

Thank you

Regars,
A grieving customer

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Address: 400089

I. Have lpg connection with consumer no p23908. With mohan gas agency chembur mumbai
Till date my subsidy was not being credited
To my overdraft a/c. After that i have changed
The bank a/c no (Linked with adhar)
I have. Given detail 3/4 times to the distributor.
I am not getting subsidy & every time i am getting. A s. M. S to. Provide bank account details.
Please do needful asap because emploee have given wronge information every time about subsidy

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Address: Nadia, West Bengal, 741121

Hi,
I am a consumer of bharat gas under bpcl. Consumer no 4059 & lpg id:- [protected] my distributor id 129722.
Every time during gas cylinder delivery extra 30 inr for the delivery which is beyond their received.
If i deny to provide i have to collect the cylinder from sub distributor.
Last payment by online 709.5 inr on 22-jan-19.+ 30 cash.

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Address: Thane, Maharashtra, 401104

Hi i laxman sail ur consumer request inq u to cancel my bpcl subsidy act no 218089 from mira rd agency name dev mogra gas service i want to deactivate my subsidy as soon as possible due to subsidy there ar many malfunction in booking after many time of booking 2 or 3 cylinder gets to home n 1st n 2nd of cylinder omly gets
Msg of delivered of cylinder os done

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Address: Indore, Madhya Pradesh, 452001

Dear sir/madam
Please note that we are regular customer of bharat gas as per booking we are we are booked opt (Out of subsidy) by mistake.
Kindly note below following details of my gas connection.
Consumer no. 22322
Consumer name. Baliram rathore
Consumer mobile no. [protected]/[protected]
Distributor name. Rochak enterprises
Distributior code. 118111
I am totally disappointed from bharat petroleum lpg concerns responds. I have check online portal and found that non subsidy consumer service activate on 17th december 2018 (By mistake)

Jan 30, 2019

Complaint marked as Resolved

My email address [email protected]

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Address: Dholpur, Rajasthan, 328001

I hereby submit that i have applied to retail outlet dealership between km. Stone no.163 to 168 on nh 23 (Old nh11b) in open category and my application form no.[protected] shows in group-2. I hereby submitted that due to inadvertently mistake my group choose group-2 instead of group-1. Further, i submitted that location of the land with respect to reference point / land mark belongs to my mother and i have shown the relationship in serial no.13. Therefore i request you to change the status of my application form no.[protected] from group-2 to group-1 in online portal as well as offline also.

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R

radhethakur007

from Pune, Maharashtra

Jan 31, 2019

Kindly change my LPG connection to subsidy category because I have clicked opt out of subsidy by mistake in the online . I am Requesting to you deactivate for "Scroll of Honour" OPT...

radhethakur007's reply, Jan 20, 2019

Consumer no : 92814892
Consumer Name : Radhe Thakur
Distributor Code : 421501
Distributor Name : Anisha Bharat Agency

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Address: 560061

Name: sheeba p t
Consumer no. 88554080
Gas - bharat gas
Distributor: jana bhatat gas agency

Respected sir
Due to by mistake my daughter press the option in application of opt subsidy is activate.
So i request to you sir please deactivate my opt subsidy option

I hope you will not be activate my opt subsidy option

Please reply me as soon as possible

Thanking you

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I have done the wrong order through the bharat gas app please cancel my booking for now. I was just checking the previous booking cleared date and became a new order. It is showing the 27th of jan booking date.

I have just receive the previous order today for which one i was seeing the last booking cleared data.

Refill id: [protected]
Order no. 156053.

Thanks in advanced.

Jailendra rajawat

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N

Nitesh Chavhan

from Pune, Maharashtra

Jan 30, 2019

Chakan mahalunge canetion cylender reguletar ka 4200rs ret kehrahe rahe he

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Address: 500072

Respected sir my consumer number is 85960949 and my consumer id is 85960949 name is swaroop chandra.
Kindly deactivate my opt out facility for subsidy of my gas cylinder, which was submitted unknowingly. Kindly consider the request and do the needful.
My distributor name - bangaru sai enterprises,
Near addagutta society, medchal, malkajgiri.
500072

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Address: 533431

Sir,
I'm Mrs. Setti varalakshmi. My complaint is about I lost my Bharat gas registered phone number which Is [protected]. So I'm unable to order gas in online. So please kindly help me with that. If you want to contact me call or text me to this number [protected]
Thank you,

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M

Mizan Shaikh

from Mumbai, Maharashtra

Jan 29, 2019

Bpcl petrol pump in thane wagle estate. I've filled ₹200 petrol in my eeco cng car. But i've doubt that full qty wasn't filled meter jumped to 150₹. I told him but service person denied about matter. Plz check this fuel station.

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Sir, my name is bhabatosh pradhan, i have made a mistake, i select opt out of subsidy by mistake please i regret you to cancel my request. My detail about connection is mentioned below:
Lpg : 3 [protecte)
Consumer no : 97586664
Consumer name : bhabatosh pradhan
Aadhaar number : [protected]
Distributor code : 113541
Distributor name : anand gas service, bararpur, south delhi, new delhi

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G

Gopal Bharude

from Aurangabad, Maharashtra

Jan 29, 2019

Wrong adhar no.[protected]

right adhar no.[protected]

Gopal Bharude's reply, Jan 22, 2019

consumer no 96681399
name vimal balu bharude

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Address: 560048

Website: Bharat gas

Respected sir,
Please informe that, i am kankana sengupta and consumer of bharatgas. My consumer no[99843236] and my register mobile no.[[protected]]. Its my mistake opted out my subside from my mobile app. Now, it is learnt from my gas distributor (Distributer code: 193230) that my plg gas subsidy is stopped. Please sir, it is humbly requested to restore my lpg gas subsidy. Please sir regularly return my subside my bank account.

Thank you
Kankana sengupta

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Address: 679322

Website: www.bharatgasbooking.com

For the past few months my booking orders are getting cancelled and the sms comes as - your lpg refill order no.. Has been cancelled. Reason : empty cylinder not available. Please contact distributor for details. This happens even when the delivery boy has not visited our house. I suspect foul play. I think the booked cylinders are been sold in black market the delivery of cylinder takes 3-4 weeks after giving the order.

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I have purchased rs. 102/- petrol from a bpcl petrol pump on 20/01/2019 using my hsbc visa platinum credit card (*1620) but i was charged rs. 113.80/- for that transaction. As far as i know fuel surcharge is levied @1% on credit card transactions which results in rs. 1.02/- as fuel surcharge. If i consider @18% on the surcharge, it should sum up to rs.1.21/-. Please refund the excess amount charged on my card, i. E. (113.80- (102+1.21) =113.80-103.21=10.59) rs. 10.59/-.
Balaji roy (Ph-[protected])

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