Bharat Petroleum [BPCL] Complaints & Reviews

Dear sir,
On booking of lpg cylinder on dated 16.01.2019 (Online) vide booking ref. No 51962, i get the sms of delivery of the product on dated 19.01.2019. But till the date i have not receive the delivery of the same. I have complained the same over telephone to the distributor but no proper response received fro their end. Please look into the matter and please arrange for delivery of the same.

Regards,

My lpg sv no [protected] dt 30/03/1999 and customer no is 56141330. On 31/05/2011 i had been allotted with d b c vide 61269073. Gas connection was being transferred to kattappana automatically by the opening new gas agency. This connection was being used by my parents, now both were diseased and subsequently i submitted an application in 2017 to change connection to my wife's name. During this process they observed that 3 cylinders mistakenly accounted. Due to this, processing of change not effected.

With reference to the above id my petro card used for filling the fuel at bharath petroleum outlets for which i had online recharge done for rs.2000/. Not credited to my card but my account statement is showing downloaded and the same is not credited to my petro card.
Kindly do the needful at the earliest to credit the same to my card.

Regards
Naveen. S

I have opted out of subsidy by mistake through online when i was trying to join dbtl. Click the wrong option by mistake, but now i want to get subsidy and join dbtl. Now when i want to join dbtl through online it respond that i need not to join because i have opted out of subsidy. Please look into matter an my resolve my issue. My consumer number is[protected]
Ph-[protected]

Sir/Madam,
My BPCL ID is[protected]. My consumer no. is 15064 with Krishna Gas, Ernakulam, Kerala. My bank account no. is [protected]. My bank IFSC code is SBIN0008614. I was receiving LPG subsidy in this bank account but recently the link seems to be cut off automatically. Please help.

Zeena J Mundackal
[protected]

I have booked through consumer number 99021643 one gas on 02.01.2019. My booking ref no. Is 151965. I have followed up with the agency (Varsha enterprises) every day since 07.01.2019. They assured me that it will reached to my home. But yesterday i have got message that my order has been cancelled due to consumer out of station.

So please look about this type of negligence & supply me immediately.

Regards
Bipul layek
H/o beauty layek (Consumer)
[protected]/[protected]

From rajeshwari bharat gas agency niphad my villiage are only 12km but this filler are give rs 30/ extra under transport name but from niphad include 15km distance in no any extra cost but online printed bill on impress rubber stamps rs 30/stamp and another delivery charges rd 10 total rs 40/ are unligelly collect cast by this agency so i completed appoiste them please take a action and replay mi
Nandkishor walke
Customer no...

Hell sir, my name is shrihari shejole.
My aadhar submitted in both lpg distributer &
My sbi bank & hdfc bank. Thereafter my aadhar link in lpg distributor & aadhar link my sbi & hdfc account but npci showing in inactive. My lpg subsidy not transfer in my account. They showing aadhar not active.
Many times i contact bank & told to active my adhar in my account but they said aadhar is already active. After when i check online in mylpg.in website there showing aadhar is active in bank but npci database is inactive. Please sir my problem solved. My all details as following
My aadhar no. :[protected]
Hdfc bank
A/c no. - [protected]
Ifsc code - hdfc0002817

&
State bank of india
My account no.:[protected]
Ifsc code : sbin0011651

Bharat gas consumer no.52142401
Mo-[protected]
Lpgid no[protected]
Arvind gas agency shegaon, dist buldhana, maharashtra

Please contact & mail id
Mail - [protected]@rediffmail.com
Mo[protected]

I so many times complaint to bharat gas regarding reverse from none subsidy in lpg to subsidy category. I have opted out of subsidy by mistake through online when i was trying to join dbtl. Click the wrong option by mistake, but now i want to get subsidy and join dbtl. Now when i want to join dbtl through online it respond that i need not to join because i have opted out of subsidy. Please look into matter an my resolve my issue. Name - kinjal darji, my consumer no.86808885 distributor name - krishna gas services, ahmedabad, gujarat, mob. No.[protected], mail id - [protected]@gmail.com

I, rajkumar giri regarding reverse from none subsidy in lpg to subsidy category. I have opted out of subsidy by mistake through online when i was trying to join dbtl. Click the wrong option by mistake, but now i want to get subsidy and join dbtl. Now when i want to join dbtl through online it respond that i need not to join because i have opted out of subsidy. Please look into matter an my resolve my issue. Name-rajkumar giri, my consumer no.91741436, distributor name – grihalaxmi gas center, egra, dist-purba medinipur, pin-721429 mob. No.[[protected]], mail id - rajkumar. [protected]@gmail.com..

My consumer number is 61666702. I have booked a cylinder (15.01.2019 and received a message of delivery on sunday (18.01.2019) but no cylinder was delivered to me.
Please consider my complaint so that no one could face this.
Also delivery boy demands 20 to 30 rs more. Without that they not delivered cylinder. I have did complaint about it to trupti gas previously but no solution.

My register number is - [protected],
Bharat gas id is[protected]
(S. O. Mishra)- [protected],
Contact but not response me... This men is saying me your subsidy is on 2 days.. After document submit to office...
But i already document submitted there office... And till now not subsidy not credit my bank... This is "mishra sir" contact then to not pick-up... And by-chance pick-up phone to answer is this is process.. Working 2 days on your subsidy...
Bharat gas company saying after 1 year started subsidy...?
And this problem face near about 8 month and comunication bharat gas agency but this agency not solved my problem... Please solved my problem...

My name - shivraj laxman mone

Agency name - tyzen bharat gas, sangli-416416

My consumer number[protected]

My register mobile no-[protected]

I already complaint this fraud company this site... Consumerhelpline.gov.in
But not problem solve me...

Please give me subsidy "opt - in"...
Our responsibility sir/mam,

Thanks,
Shivraj laxman mone

Dear BPCL Team,
This is Upendra Sahu, having RMN: [protected].
My subsidy was stopped in Sep-2016 and again after a lot of complaint it resumed for a month in Sep-2017. Again after that I am not receiving my subsidy. I had file complaints three times since Nov-2018 to till date and no resolution has been provided to us till date.

Respected all.
As i have connection consumer id 67354705, but unable to book refill bcoz i checked in the portal it says blocked, contacted local agency guy he said we don't have rights to unblock asked to contact headoffice where it far to travel and i don't have any other connection rather but still blocked can it unblocked it very severely urgent as running out of gas to cook hope you understand, can this request passed to m. G road trinity building office to unblock
Thank you in advance.

Sir, i have applied for new bharat gas connection with request id[protected] dated 14 jan 19. All the required document have been uploaded successfully. On checking the status, it is still showing, the document verification is under process. I want to know how much time it will take to verify for kyc (Multiple connection). Please verify the kyc as soon as possible, so that i go further for online payment.

Sir i have placed order of bharatgas cylinder yesterday but while paying money online my money get deducted but transaction failed pls help me give me full refund i payed online for this transaction via billdesk upi option i payed full amount to their upi i'd but my transaction status showing failed pls help me as soon as possible my order i'd is 100763...

Dear please assist me on the matter that the LPG subsidy on the new condition is not credited in my savings account please do the needful.
My SBI A/c no. [protected]
My Aadhar No.[protected]
LPG Distributor name: KUSMUNDA COLLIERY CONSUMER'S CO- OP STORES DISTRIBUTOR- BHARAT GAS REGD. NO. 3175
KUSMUNDA- 495454 DISTT. KORBA (C.G.)
Distributor code: 119015
MY LPG Consumer no. 99708217

Thanks for your consideration.
Sumitra Devi Rathore

Respected sir/madam,

Am suma k an customer for bpcl lpg from minimum of 4+ years.
Currently residing in hunasanalli, bangarapet taluk, kolar district, pin-563114

On dated 16th jan 2019 at 09.51 i have booked a cylinder through ebharath gas android application, when i tried to make payment through upi, its failed but i went directly at store asked for gas cylinder delivery, they refused due to payment was not done so can't issue cylinder.

Around 11 o a. M clock i tried to contact customer care of bpcl and i got the fresh link for payment option, i paid amount of 691.82 rs at 11.12 a. M and i got a confirmation message as amount is paid.

Again i went to distributor store and asked for cylinder but their system is not shown the updated status of bill or payment paid. So because of this they once again refused to issue the cylinder.

Around time of 13.45 pm again went at the distributor store and asked for cylinder now they said no stocks come tomorrow.

So i need a compensation for
1. Traveling 3 complete trips to their distribution store and home, since which costs me ₹240 in minimum auto price.
2. Waited for more than 4 hours to reflect my payment status updation. This is an bpcl software issue, because of this i argument had with distributor. Compensation cost ₹800
3. No home delivery of gas cylinder eventhough the village residence around 1.5-2km of the city. Compensation cost ₹50

So overal the above inconvenience was happened to me was because of the negligence and improper handling of the respective customer by bpcl.
I need justice and compensation

Respected sir,
Npci why can not release my payment regarding gas subsidy linking to bank mapper.
Subsidy transfer to my active bank account has fail. Due to bank linking problem to npci.

The account no [protected] is already linked with aadhar. Bank have attached herewith cbs enquiry screenshot of the same mail to me by bank.

This is for your information please.

Npci cant link to my bank account why

Dear sir, as per above id 2203685 bpcl in which i sandura devi cons no 43254467 registered a complaint to transfer rs.303/- instead of rs 189/-to my bank a/c. Tell me how many several days it will take as i have to book my next cylinder with bpcl.
Waiting for your reply to book my gas. Bank transaction 030299 bpcl transaction ref no.6521340, cc aviewne transferans ref no (Protected) refile id (Protected) order no.237967
Thanks