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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Apr 14, 2026

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So far, so good. Bharat Petroleum [BPCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Petroleum [BPCL] will keep up the work and continue to help more customers with their concerns even better 🤝

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Bharat Petroleum [BPCL] reviews & complaints page 81

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Address: 411028

I have by mistaken opted out of lpg subsidy. Request you to kindly cancel this option for me and start giving me my gas subsidy. I tried cancelling my "opt out of subsidy option" through bharatgas app but it didn't work. Also customer care never receives a call

My details are as follows:
Name : pratik marpule
Consumer no.64452166
Distributor: aditya bharat gas agency, hadapsar, pune

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Address: Jalgaon, Maharashtra, 425401

Website: www.npci.com

Hi,
My self vimalbai i am not getting my subsidy in my new bank account. I have closed previous bank account i have enquirer about this in my gas agency they told that your bank account is inactive in npci so you are not able to get the subsidy.
So i request you to please get it active and get my subsidy
Bank account number :[[protected]]
Adhaar number : [[protected]]
Bank name: idbi bank
Gas consumer no.3076

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

Oct 06, 2018

Updated by Bhaskar Bhoi Hi,
My self vimalbai I am not getting my subsidy in my new bank account.I have closed previous bank account i Have enquirer about this in my Gas Agency they told that your bank account is inactive in NPCI so you are not able to get the Subsidy .
So i request you to please get it active and get my subsidy
Bank account Number :[[protected]]
Adhaar Number : [[protected]]
Bank Name: IDBI bank
Gas consumer no.3076

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Address: North 24 Parganas, West Bengal, 700080

Website: My.ebharatgas.co

My DBTL subsidies not remitted to my bank A/C since March 2018. Repeated complaints and reminder and after delinking and linking bank a/c with LPG ID could not update your system. Request your kind intervention and guidance.Please initiate appropriate action as it fit to resume my DBTL subsidiary as early as possible with dues.

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Address: Hyderabad, Andhra Pradesh, 500060

I am hari narayan inturu from telangana as a consumer of bharat gas. By mistake i am wrongly clicked give up subsidy. I am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. Pls inform further what can i do to cancel the give up subsidy. Consumer name : hari narayan inturu consumer no. 85701647 lpg id:[protected] contact no. [protected] email : inturuhari. [protected]@gmail.com consumer type: domestic distributor: chaitanya enterprise, near - sai baba temple, hyderabad-500060

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Address: Lucknow, Uttar Pradesh, 226024

Dear Sir,
Please note that today(05.10.2018) at 8:45 AM ihave made the payment of ruppess 917.80 form my SBI account against refilling of Bharat Gas Cylinder.The payment have done successfully but the site have shown that seession expired and it is showing that the payment is still pending.

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Address: 421501

Hello team,
I m rajendrakumar koi with customer no[protected] branch ssun bharatgas ambernath west, thane maharashtra. I request u all please provide my subsidy amount in my bank account this time i urgently need it. I m from bpl family group i know how hardly i m managing my gas booking amount 900/-every month,. From last 4 months i was not getting my subsidy amount... I m financially suffering alot, & of course since i registered my complaint before booking of gas this time also submitted application to my branch.
Kindly cordinate... & help me in subsidy
Contact me
Thanks

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Address: New Delhi, Delhi, 110045

I have applied for new bharat gas connection online on 12th sept, 2018 and have submitted all the relevant documents in the portal. Its have been 22 days but still the online status shows as new connection request no 58068802 is under document verification process.

Please suggest how many days it will take to get the verification process completed so that i can get the connection and gas at the earliest.

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Customer has by mistakenly choose the opt out option on[protected] by web. The customer has requested to solve these problem as soon as possible.
Customer name - mrs devki
Consumer no - 15552
Lpg id[protected]
Email id - [protected]@gmail.com
Distributor name-palia gas service
Distributor address - station road below hotel mor 262902

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Oct 04, 2018

Updated by kshravan mob no - [protected]

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Address: Haridwar, Uttarakhand, 249402

I two times complaint to bharat gas through online complaint no.3371455 & complaint no.3362244 regarding reverse from none subsidy in lpg to subsidy category. I have opted out of subsidy by mistake through online when i was trying to join dbtl. Click the wrong option by mistake, but now i want to get subsidy and join dbtl. Now when i want to join dbtl through online it respond that i need not to join because i have opted out of subsidy. Please look into matter an my resolve my issue. Name-vivek yadav, my consumer no.89350530, distributor name - hari ganga bharat gas service, mob. No.[[protected]], mail id - [protected]@gmail.com

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Address: Kheda, Gujarat, +91

Sir today our gas distributor delivery person delivered gas bottle and this time bottle has been leaking and this is not one thim problem this is second time and i will ask to delivery person this sectution so he was wrong asnwering and misbehaving and i was ask to bpcl office in charge this matter so he ask to delivery person so i will where to go please give a better response i have not any options so i will go consumer court.

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Address: 110094

4kg gas is short in cylnder mr. Pramod the supplier man says i will change the cylnder with in a 30 min but today is 3rd day and cylnder is nt recve yet last month also the same situation face to me and again pramod the supplier man same
I call to service station and tell all happening but m not satisfied with service station feed back please give me solution asap
[protected]@gmail.com
Anuj
[protected]

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Address: Hyderabad, Andhra Pradesh, 500010

I was charged extra rs60/- for delivery.. This is continously done since 2 months.. Strict action should be taken against these people for charging without the head office permission. And when we question him he starts arguing. Everyone are charged the same. So it should be stopped as soon as possible else it might be a bad impact on the company's reputation.
Address
Vasavi nagar
Alwal
Secundrabad-500010

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Address: Pune, Maharashtra

Website: www.e-bharatgas.com

Ham ne subsidy give up nahi kya lekin hamare gas agency kehte tum ne give up kiya hai woh hamein subsidy nahi de rahe hai aur woh hamein keh rahein hai ke aapko naya connection lagana ho gaa jiss ke liya hum KO 4000 fiss charges Dena hoga jab meine connection kiya tha tab mujhe 9000 rupees charges laga tha yeh hamara consumer no 62224872

Oct 02, 2018

Updated by Mehernigha shaikh Ham ne subsidy give up nahi kya lekin hamare gas agency kehte tum ne give up kiya hai woh hamein subsidy nahi de rahe hai aur woh hamein keh rahein hai ke aapko naya connection lagana ho gaa jiss ke liya hum KO 4000 fiss charges Dena hoga jab meine connection kiya tha tab mujhe 9000 rupees charges laga tha yeh hamara consumer no 62224872

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Address: Ahmedabad, Gujarat, 382210

Website: Bharat gas company not give answer properly

I will complaint to bharat gas through online complaint no. 3364652 regarding reverse from none subsidy in lpg to subsidy category. I have opted out of subsidy by mistake through online when i was trying to join dbtl. Click the wrong option by mistake, but now i want to get subsidy and join dbtl. Now when i want to join dbtl through online it respond that i need not to join because i have opted out of subsidy. Please look into matter an my resolve my issue.
As soon as possible
Name:- gopal s yadav,
My consumer no:[protected]
Distributor name - jay jyoti gas agency
Mob. No.[protected],
Mail id :- [protected]@gmail.com

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Address: 600042

Website: BPCL

I have booked for refill on 12/09/2018, booking order reference is 70040. But still i have not received, it was cancelled on 22/09/2018, without my knowledge, on that i was in home full day. Then i spoke to the agency they said they will deliver after two days, my? Is after cancellation if they deliver the cylinder then how i will get subsidery amount. My neighbors have received the cylinder without bill?.
My customer id is 45779478. Ph no [protected]

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R

Rohit Kumar Sahu Sahu

from Sendhwa, Madhya Pradesh

Oct 2, 2018

I am booked refill/ silender on 17/09/18 also cash memo no 21973 provide on date 18/09/18 but silender not diliverd till time.
This type problem create every month and complaint but service not improve.

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Address: Dakshina Kannada, Karnataka

Dear Sir I am Raveendra, Actually I was wrongly selected the opt out of subsidy by mistake by online. I already contacted BPCL customer care many times, but the problem is not solved, my name is not deactivated from the out of subsidy list. So I kindly request to cancel the out of subsidy list.and arrange to my name in subsidy scheme. My LPG ID 63199920

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V

VIJAY BATHIJA

from Kolkata, West Bengal

Oct 1, 2018

Subsidy amount of Rs. 308.11 is transferred to your bank a/c by BPCL under DBTL Scheme for LPG cylinder delivered by cash memo 95710 of 21/09/2018.
It's rajdhani gas service, galta road jaipur.
Consumer id 14116

R

raju meena

from Indore, Madhya Pradesh

Oct 2, 2018

Sir mera name mamta meena h muje free ges connection mila tha me st category se hu muje ges to de diya but pipe or chulha nhi diya 7 time jakar aa gaee hu shiv ges ajenci sikar rajasthan me bar bar chakr lagawate h but har bar ek saptah bad ka name lete h but dete nhi h so please help me
Mamta meena
Sthot badi
Sikar
Cont no. [protected]

S

Shaikh Samad

from Phaltan, Maharashtra

Oct 2, 2018

I am shaikh samad live in pune agency name is arun gas agency last 3 mounrh my sub cidy not received me

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Address: Bangalore, Karnataka, 560035

Hi,

I had mistakenly opted out subsidy from android app and would request you to deactivate this. I had contacted the distributor and they denied the request stating that they can't do this since the customer opted this out.

Please find the below details and request to deactivate this.

Name - vineeth v p
Consumer no: 81507735
Lpg id: [protected]

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A

Altaf hara

from Surat, Gujarat

Oct 1, 2018

Likej silinder not replacement very harassment for delivery man half cylinder delivery and very raf lagvege yuj

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Address: Belgaum, Karnataka, 590001

I visited gas refill at altread agencies located at fort road in belgaum city karnataka state and asked for refill for 110 rs and not to set your machine instead pour till metre reads 110 and give me bill. But the guy named shivam and his senior refused it. If you want refill or go to other bunk. How i should find petrol is flowing in tank or not. Because nozzle is inside. He would have set the metre running and petrol flowing rate slow. When i m paying money why don't you people give bill and give exact petrol for my money. I am paying government tax and you people are keeping with you. It's roudism.

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Address: Gurgaon, Haryana, 122001

I have booked my gas cylinder and done online payment trough Umang app. But at last error at app. But payment deducted from my account. Merchant informed that's transection was successful from there side.but Bhart gas denied of payment. I did complaint on toll free no and mail but no solution till now

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Address: Bijnor, Uttar Pradesh, 246728

My LPG subside amount not return my bank account.its is my mistake LPG subside opted out my self and comunication bharat gas agency but this agency not solved my problem...please solved my problem...Please help me immodestly:
Name :Rahul kumar
Mob :[protected]
Email:[protected]@gmail.com
Consumer id: 54007689
Gas agency name, :sampooran bharatgas, pakka bagh, jhalu Bijnor _246728

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