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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Aug 16, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 81

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V
Vivek yadav pph
from Nagar, Rajasthan
Oct 4, 2018
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Address: Haridwar, Uttarakhand, 249402

I two times complaint to bharat gas through online complaint no.3371455 & complaint no.3362244 regarding reverse from none subsidy in lpg to subsidy category. I have opted out of subsidy by mistake through online when i was trying to join dbtl. Click the wrong option by mistake, but now i want to get subsidy and join dbtl. Now when i want to join dbtl through online it respond that i need not to join because i have opted out of subsidy. Please look into matter an my resolve my issue. Name-vivek yadav, my consumer no.89350530, distributor name - hari ganga bharat gas service, mob. No.[[protected]], mail id - [protected]@gmail.com
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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    Bhupendra Rathod
    from Naliya, Gujarat
    Oct 3, 2018
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    Address: Kheda, Gujarat, +91

    Sir today our gas distributor delivery person delivered gas bottle and this time bottle has been leaking and this is not one thim problem this is second time and i will ask to delivery person this sectution so he was wrong asnwering and misbehaving and i was ask to bpcl office in charge this matter so he ask to delivery person so i will where to go please give a better response i have not any options so i will go consumer court.
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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      A
      Anuj Manav
      from Delhi, Delhi
      Oct 3, 2018
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      Address: 110094

      4kg gas is short in cylnder mr. Pramod the supplier man says i will change the cylnder with in a 30 min but today is 3rd day and cylnder is nt recve yet last month also the same situation face to me and again pramod the supplier man same
      I call to service station and tell all happening but m not satisfied with service station feed back please give me solution asap
      [protected]@gmail.com
      Anuj
      [protected]
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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        F
        farhat rafia
        from Hyderabad, Telangana
        Oct 2, 2018
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        Address: Hyderabad, Andhra Pradesh, 500010

        I was charged extra rs60/- for delivery.. This is continously done since 2 months.. Strict action should be taken against these people for charging without the head office permission. And when we question him he starts arguing. Everyone are charged the same. So it should be stopped as soon as possible else it might be a bad impact on the company's reputation.
        Address
        Vasavi nagar
        Alwal
        Secundrabad-500010
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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          M
          Mehernigha shaikh
          from Phaltan, Maharashtra
          Oct 2, 2018
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          Address: Pune, Maharashtra
          Website: www.e-bharatgas.com

          Ham ne subsidy give up nahi kya lekin hamare gas agency kehte tum ne give up kiya hai woh hamein subsidy nahi de rahe hai aur woh hamein keh rahein hai ke aapko naya connection lagana ho gaa jiss ke liya hum KO 4000 fiss charges Dena hoga jab meine connection kiya tha tab mujhe 9000 rupees charges laga tha yeh hamara consumer no 62224872
          Oct 02, 2018
          Updated by Mehernigha shaikh
          Ham ne subsidy give up nahi kya lekin hamare gas agency kehte tum ne give up kiya hai woh hamein subsidy nahi de rahe hai aur woh hamein keh rahein hai ke aapko naya connection lagana ho gaa jiss ke liya hum KO 4000 fiss charges Dena hoga jab meine connection kiya tha tab mujhe 9000 rupees charges laga tha yeh hamara consumer no 62224872
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            M
            Monu Dazzz
            from Visnagar, Gujarat
            Oct 1, 2018
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            Address: Ahmedabad, Gujarat, 382210
            Website: Bharat gas company not give answer properly

            I will complaint to bharat gas through online complaint no. 3364652 regarding reverse from none subsidy in lpg to subsidy category. I have opted out of subsidy by mistake through online when i was trying to join dbtl. Click the wrong option by mistake, but now i want to get subsidy and join dbtl. Now when i want to join dbtl through online it respond that i need not to join because i have opted out of subsidy. Please look into matter an my resolve my issue.
            As soon as possible
            Name:- gopal s yadav,
            My consumer no:[protected]
            Distributor name - jay jyoti gas agency
            Mob. No.[protected],
            Mail id :- [protected]@gmail.com
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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              B
              Benjohn Prem
              from North Lakhimpur, Assam
              Oct 1, 2018
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              Address: 600042
              Website: BPCL

              I have booked for refill on 12/09/2018, booking order reference is 70040. But still i have not received, it was cancelled on 22/09/2018, without my knowledge, on that i was in home full day. Then i spoke to the agency they said they will deliver after two days, my? Is after cancellation if they deliver the cylinder then how i will get subsidery amount. My neighbors have received the cylinder without bill?.
              My customer id is 45779478. Ph no [protected]
              +1 photos
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
              I am booked refill/ silender on 17/09/18 also cash memo no 21973 provide on date 18/09/18 but silender not diliverd till time.
              This type problem create every month and complaint but service not improve.
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                R
                Raveendra P N
                from Mangalore, Karnataka
                Sep 30, 2018
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                Address: Dakshina Kannada, Karnataka

                Dear Sir I am Raveendra, Actually I was wrongly selected the opt out of subsidy by mistake by online. I already contacted BPCL customer care many times, but the problem is not solved, my name is not deactivated from the out of subsidy list. So I kindly request to cancel the out of subsidy list.and arrange to my name in subsidy scheme. My LPG ID 63199920
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                Subsidy amount of Rs. 308.11 is transferred to your bank a/c by BPCL under DBTL Scheme for LPG cylinder delivered by cash memo 95710 of 21/09/2018.
                It's rajdhani gas service, galta road jaipur.
                Consumer id 14116
                Sir mera name mamta meena h muje free ges connection mila tha me st category se hu muje ges to de diya but pipe or chulha nhi diya 7 time jakar aa gaee hu shiv ges ajenci sikar rajasthan me bar bar chakr lagawate h but har bar ek saptah bad ka name lete h but dete nhi h so please help me
                Mamta meena
                Sthot badi
                Sikar
                Cont no. [protected]
                I am shaikh samad live in pune agency name is arun gas agency last 3 mounrh my sub cidy not received me
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                  V
                  vineeth4114
                  from Bengaluru, Karnataka
                  Sep 29, 2018
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                  Address: Bangalore, Karnataka, 560035

                  Hi,

                  I had mistakenly opted out subsidy from android app and would request you to deactivate this. I had contacted the distributor and they denied the request stating that they can't do this since the customer opted this out.

                  Please find the below details and request to deactivate this.

                  Name - vineeth v p
                  Consumer no: 81507735
                  Lpg id: [protected]
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                  Likej silinder not replacement very harassment for delivery man half cylinder delivery and very raf lagvege yuj
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                    S
                    Shridhar udeshi
                    from Mumbai, Maharashtra
                    Sep 27, 2018
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                    Address: Belgaum, Karnataka, 590001

                    I visited gas refill at altread agencies located at fort road in belgaum city karnataka state and asked for refill for 110 rs and not to set your machine instead pour till metre reads 110 and give me bill. But the guy named shivam and his senior refused it. If you want refill or go to other bunk. How i should find petrol is flowing in tank or not. Because nozzle is inside. He would have set the metre running and petrol flowing rate slow. When i m paying money why don't you people give bill and give exact petrol for my money. I am paying government tax and you people are keeping with you. It's roudism.
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      S
                      sanjaysonu
                      from Hyderabad, Telangana
                      Sep 27, 2018
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                      Address: Gurgaon, Haryana, 122001

                      I have booked my gas cylinder and done online payment trough Umang app. But at last error at app. But payment deducted from my account. Merchant informed that's transection was successful from there side.but Bhart gas denied of payment. I did complaint on toll free no and mail but no solution till now
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                        L
                        LOVE Dose
                        from Khurja, Uttar Pradesh
                        Sep 26, 2018
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                        Address: Bijnor, Uttar Pradesh, 246728

                        My LPG subside amount not return my bank account.its is my mistake LPG subside opted out my self and comunication bharat gas agency but this agency not solved my problem...please solved my problem...Please help me immodestly:
                        Name :Rahul kumar
                        Mob :[protected]
                        Email:[protected]@gmail.com
                        Consumer id: 54007689
                        Gas agency name, :sampooran bharatgas, pakka bagh, jhalu Bijnor _246728
                        +1 photos
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                          A
                          amitkumar67
                          from Bhopal, Madhya Pradesh
                          Sep 26, 2018
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                          Respected Sir,

                          Sir, I do not have a subsidy in my account, please want to get subsidy in my account. Please solve my problem. My name and other information is as follows :-
                          Name - AMIT KUMAR GAUD
                          Consumer no[protected]
                          Consumer Id[protected]
                          Distributor Name- ABHISHEK GAS AGENCY
                          Pin Code - 462023
                          City- BHOPAL
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                            P
                            PJBino
                            from Ernakulam, Kerala
                            Sep 26, 2018
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                            Sir i had booked gas on 03/09/18. (Booking reference no 61378) and i got the message in my mobile it is delivered on 14/09/18. And on 17/09/18 received the message subsidy is credited in your account. But gas cylinder is not yet delivered physically.

                            I went to the office on 17/09/18 and informed them i received the messages as gas is delivered and subsidy is credited in account. They asked me to give the consumer no and location and told due to cylinder shortages it happened and will issue tomorrow or on 18th. But till saturday (22/09/18) they did not delivered the cylinder. Then i called them over phone and they told cylinder can be delivered only by next monday or tuesday. The pathetic condition is that till yesterday night (25/09/18) it is not delivered.. I do not know where to complaint. If the cylinder is shortage how this delivered message is created and how the bill is created.?. With out delivering the cylinder how the message is created.. Is this a full proof system to protect customers needs?. Pls have a look into this.
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                            Your ebharat gas website always shows error and not open, my lpghome page always shows site is under maintenance when I try to audit distributor option since 3 to 4 months
                            I can't understand that what is the use of these sites
                            Subsidy amount of Rs. 322.40 is transferred to your bank a/c by BPCL under DBTL Scheme for LPG cylinder delivered by cash memo 25024 of 24/09/2018.
                            Dinesh katiyar's reply, Sep 26, 2018
                            But subsidy is not received my a/c only message received
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                              R
                              ramankumar sahu
                              from Parvatipuram, Andhra Pradesh
                              Sep 26, 2018
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                              Address: Khordha, Odisha, 751010

                              Dear sir
                              My consumer no 31424. Since 7 months i faced problembs from varsha agency, bhubaneswar. They never give us cylinder in right time, some time they asking to collect from godown, iam frequently complained but no result from them, all my family members including my kids suffered a lot. Hope you might take some steps so i can got cylinder further in right time.
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                bhoj123
                                from Chennai, Tamil Nadu
                                Sep 26, 2018
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                                Address: 314022

                                I two times complaint to Bharat Gas through online Complaint no.1414960 & Complaint no.1428038 regarding reverse from None Subsidy in LPG to Subsidy category.my subsidy automatically oup out, i complain twice but didn't resolve my issue, they will take 2.5 years to change opt out to opt in. Please look into matter an my resolve my issue.Name-runjit singh My consumer No. 47053773, Distributor Name - MAHAVEER BHARAT GAS GRAMIN VITRAK sabla dungarpur, Mail ID- bhojraj.[protected]@gmail.com
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                                  K
                                  Kapish Tiwary
                                  from Rusera, Bihar
                                  Sep 26, 2018
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                                  Sir,
                                  With due respect i want to say that my gas subsidy is not coming to my bank account. All information are mentioned below
                                  Name - kapish tiwary
                                  Log con. No. - 16745
                                  Aadhar no.[protected]
                                  Lpg id[protected]
                                  Bank a/c no. [protected]
                                  Ifsc code - sbin0000066
                                  Micr code[protected]
                                  Kindly take proper action so that gas subsidy start coming to my account
                                  Thanking you
                                  Your's
                                  Kapish tiwary
                                  Ph no. [protected]
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                  I had booked a cylinder 77426 on 28th aug, but received a sms stating my cylinder delivered. This is not the 1st time. Then when u talk to the delivery boy he doesn't respond. What to do.
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                                    M
                                    manjumgowda
                                    from Bengaluru, Karnataka
                                    Sep 25, 2018
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                                    Address: 562112

                                    I had complaint to bharat gas through customer care, complaint no.3345637 regarding reverse from none subsidy in lpg to subsidy category. I have opted out of subsidy by mistake through online when i was trying to join dbtl. Click the wrong option by mistake, but now i want to get subsidy and join dbtl. Now when i want to join dbtl through online it respond that i need not to join because i have opted out of subsidy. Please look into matter an my resolve my issue. Name-jayamma, my consumer no.58231871, distributor name - smj enterprises,, mail id-manju. [protected]@gmail.com.
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                      N
                                      Narendra Kumar Phulwari
                                      Sep 22, 2018
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                                      Address: Rajsamand, Rajasthan

                                      Bharat gas lpg — deactivate the opt out of subsidy option

                                      I complaint to bharat gas through online from none subsidy in lpg to subsidy category. I have opted out of subsidy by mistake through online when i was trying to join dbtl. Click the wrong option by mistake, but now i want to get subsidy and join dbtl. Now when i want to join dbtl through online it respond that i need not to join because i have opted out of subsidy. Please look into matter an my resolve my issue. Name-narendra kumar phulwari my consumer no.63294110 distributor name - kargil vijay veer gramin vitrak kareda road bhim distt rajsamand 305921, rajasthan mob. No.[], mail id - aircel. [protected]@gmail.com
                                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                        S
                                        satrughan.k
                                        from Bengaluru, Karnataka
                                        Sep 22, 2018
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                                        Address: Bangalore, Karnataka, 560094
                                        Website: www.bharatpetroleum.com;www.ebharatgas.com

                                        Sir/ madam

                                        I am registered consumer and our lpg distributor is anand bharatgas (193999), sahakarnagar, bangalore.

                                        I have made booking on dt.01.09.2018 vide booking no.84779 and cash memo no.90650 but the refill is still not delivered and your distributor update the record refill (Cylinder) is delivered on dt.01.09.18 without delivery and when i call your distributor he told me to book again for refill (Cylinder).

                                        I once again book cylinder on dt.13.09.2018 vide booking no.22728 but still date delivery of cylinder not happen and massage i have received that cylinder is delivered on dt.13.09.18, pl note i booked cylinder @9.35 am and i received massage for cylinder delivered at 9.40 with cash memo no.24900 without delivering the cylinder, pl check your distributor supply of cylinder by plan or what?

                                        When i made complaint against him through online complaint portal he abuse me on phone and threatening me.

                                        Please find below the complaint details for non-supply of lpg cylinder instead of several complaint to your distributor and your online complaint portal and customer care:-

                                        Complaint no.3286150 dt.11.09.18

                                        Complaint no.3310675 dt.16.09.18 interaction with a puja rao

                                        Complaint no.3286150 dt.11.09.18

                                        Complaint no.3304026 dt.15.09.18
                                        Complaint no.3310699 dt.16.09.18 (Telephonic complaint at bharat gas customer care)
                                        Complaint no.3310675 dt.22.09.18

                                        All above complaint bharat gas company mention the resolve remarks as "complaint resolve" without resolution and non receipt of delivery of cylinder.

                                        This is very unfortunate the response of bharat gas company for not able to resolve the issue instead of several complaint due to this my family suffering a lot due to non availability of cylinder in my home.
                                        I am using your connection more then 10 years.

                                        Please do the needful urgently otherwise i force to go consumer forum.
                                        My consumer no. 29965505
                                        Name:-satrughan biswal
                                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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