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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Aug 16, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 83

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S
from Gurgaon, Haryana
Sep 12, 2018
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Address: New Delhi, Delhi, 133

Sir, i have not received my gas cylinder 12 days after booking date. Distributer is not given any response. So we are facing a problem plesae provide my gas cylinder he sad please doing any compaint ii am not worried. I have not any other gas connection. If you are not take any action then we take other company connection. So please provide my gas cylinder.
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
My name ---rakesh kumar
gas booking no .36481
case memo no. 43049 dt. 18.08.2018
gas delivery dt. 19.08.2018

sir/madam

mere bank a/c me gas subsidy transfer nahi hui hai abhi tak. Please chechkd .
Thanks
disributore name, dhirendra gas agency
modinagar
rakesh@12345's reply, Sep 1, 2018
my register mobile no 9411033103
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    gorremuchu Ravi kumar
    from Hyderabad, Telangana
    Sep 11, 2018
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    Address: 521139

    Dear sir

    My name is ravi kumar from kankipadu vijayawada 15 days back we book for gas cylinder your agent come with cylinder and they check leakage infront of me that cylinder is gas leak so he went out with cylinder and also money he told me one hour we returned to give new one but he is not responding today then we talk about this with branch they are not responding correctly why your give money to him i am not responsble for that they can't understand my query that delivery boy not your person then why should send him to deliver
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
    Dear sir,
    I am Shabnam khatun .my son by mistake click opt out subsidy . Therefore I request to you deactivated opt out of subsidy. So I am your obedient consumer. My detail are given below.

    Consumer no. 90446689
    Consumer name.. Shabnam khatun
    Mobile no ..[protected]
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      O
      Optimus Prime98723455
      from Hoshiarpur, Punjab
      Sep 10, 2018
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      I am madhu sharma a consumer of vharat gas. By mistake i am wrongly clicked opt out of subsidy.
      Iam not getting any subsidy then.
      I kindly request you to deactivate opt out of subsidy.
      I want to avail subsidy cylinders. So please deactivate from out of subsidy.
      Consumer name : madhu sharma

      Consumer no. :71794185
      Contact no. +91 [protected]
      Email : ankush. [protected]@gmail.com
      Consumer type: domestic
      Distributor name:shaheed subedarbalbir singh gas,
      Vill. Dhanauni., distt. Sas nagar, punjab
      Pincode:140507
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
      Medam or sir I want to change registered mobile number [protected] to [protected]
      Hi BPCL Team,

      I want to change my address within the same city.
      So kindly give me information about it, how it is done.
      Send the required information to my mail id.
      [protected]@gmail.com

      Waiting for your reply.

      Thanks,
      MD Z ANWER
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        S
        sourabhsoni11
        from Pune, Maharashtra
        Sep 9, 2018
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        Address: Pune, Maharashtra, 411033
        Website: Bharat gas

        Respected sir/madam,
        My name is sourabh soni and my consumer number is 88319462 and my aadhar number has been linked with my bank account. My gas subsidy is stopped from nov 2017 the day i bought gas cylinders. So my gas subsidy amount is not credited in my account. My account is active and working properly. The gas agency says that you linked your aadhar to npci through bank but the bank says that you linked your aadhar to npci through gas agency. I have visited to bank and gas agency multiple times but not getting any solution because both are pointing to each other. I have submitted my aadhar copy at bank and gas agency many times but nothing happens. Sir/ madam please action immediately. I am in fully depression as i belongs to middle class family.

        Waiting for your prompt response.

        Thanks & regards,
        Sourabh soni
        Email id: [protected]@gmail.com
        +1 photos
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          R
          roshan rajbhar
          from Athni, Karnataka
          Sep 9, 2018
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          Address: Thane, Maharashtra, 401305

          Phone/mobile number: [protected]

          Subject of complaint: deactivation of “give it up” subsidy option company / product name: bharat gas state: maharashtra, city/district: palghar.
          Sir / madam,
          This is to inform you that it was wrongly enrolled the “give it up” subsidy option for my lpg connection by one of my family members who is ignorant to understand english words. So, i request you kindly to deactivate this enrollment, my consumer no. 46462093. So that i can avail the lpg cylinders in subsidized prices. It's my humble request to kindly deactivate my “giveitup” option and credit my subsidy in my account as i don’t want to lose my subsidy. I want to avail to subsidy cylinder. I am waiting for your sympathetic consideration at the earliest. Below are the indane lpg gas connection details: email: [protected]@gmail.com mobile: [[protected]]

          Lpg id: [protected]
          Consumer no.: 46462093
          Consumer name: kedarnath sohan rajbhar

          Distributor code: 190359
          Distributor name:aahana bharat gas service

          Sep:09 2018
          +1 photos
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
          Dear sir
          Please solve the my problem. My gas connection issue but no delivered me.
          My aadhar no.[protected]
          Regards
          Raushan Kumar Patel
          Village+post-Hasanpur (Gurda)
          Via-Mahnar, Dist-Vaishali
          Bihar _844506
          [protected]
          Sir,
          I have OPTED OUT OF SUBSIDY by mistake when I was using mobile app but now I want to get my subsidy.
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            R
            roshan rajbhar
            from Athni, Karnataka
            Sep 9, 2018
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            Address: Thane, Maharashtra, 401305

            Subject of complaint: deactivation of “give it up” subsidy option company / product name: indane gas state: maharashtra, city/district: mumbai.
            Sir / madam,
            This is to inform you that it was wrongly enrolled the “give it up” subsidy option for my lpg connection by one of my family members who is ignorant to understand english words. So, i request you kindly to deactivate this enrollment, my consumer no. 46462093. So that i can avail the lpg cylinders in subsidized prices. It's my humble request to kindly deactivate my “giveitup” option and credit my subsidy in my account as i don’t want to lose my subsidy. I want to avail to subsidy cylinder. I am waiting for your sympathetic consideration at the earliest. Below are the indane lpg gas connection details: email: [protected]@gmail.com mobile: [[protected]]

            Lpg id: 3 [protected]
            Consumer no.: 46462093
            Consumer name: kedarnath sohan rajbhar

            Distributor code: 190359
            Distributor name:aahana bharat gas service

            Sep:09 2018
            +1 photos
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              G
              Gaurav 999
              from Agra, Uttar Pradesh
              Sep 9, 2018
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              Address: 249407

              Dear Bharat gas team
              Today I m book my gas through Bharat gas application .
              And in the evening I m received delivered gas cylinders msg my registered mobile no. &Bharat gas app but I have not received gas cylinders .
              Booking no. & Delivered screen shoot attached .
              Pls. Check & provide mi gas cylender
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                O
                om prkash999
                from Noida, Uttar Pradesh
                Sep 9, 2018
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                Address: New Delhi, Delhi, 110018

                Hello
                I am om prakash singh when i said to bharat petroleum employee filling air on my motorcycles he told me air machine is not working. If you can complaint any buddy then you can that petrol pump name is bharat petroleum 24/7 address is vikash puri near relance fresh guru virjanand marg.!!!

                Its a humble request please fixed this problem asap
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                  S
                  Shiv Shakti Book Centre
                  from Firozpur, Punjab
                  Sep 6, 2018
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                  Address: Fazilka, Punjab, 152116

                  Sir / madam
                  My registed mobile number is[protected].
                  My aadhar card number is[protected]. My lpg id number is[protected]. My saving bank account number in canara bank, abohar-152116 is[protected]. Ifsc code number of bank is cnrb0002081 (For proof the receipt of bank is enclosed).
                  Please send my lpg subsidy in this account.
                  Your sincerely,
                  Rekha devi
                  +1 photos
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                    A
                    Ajay Kumar dahu
                    from Patnagarh, Odisha
                    Sep 6, 2018
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                    Address: Khordha, Odisha, BBSR
                    Website: [email protected]

                    I am ajay kumar sahu from bhubaneswar orissa as consumer of bharat gas by mistake i am wrongly give up subsidy march 2017 i am not getting any subsidy then i kindly request you deactivate give up subsidy i want to able subsidy cylinder so this is humbly request to you please deactivate from out of subsidy i given request letter also to the distributor but they told there is no option 2 change please inform father what kane i do to cancel the give up subsidy consumer name ajay kumar sahu consumer number[protected] consumer id[protected] my email [protected]@gmail.com distributor lakshmi enterprises nayapalli bhubaneswar pin number 7510 15
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      S
                      Sonu Saroj
                      from New Delhi, Delhi
                      Sep 5, 2018
                      Resolved
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                      Resolved

                      Website: ebiz.bpc.co.in/ or Bharat gas

                      Hi i ravi kumar
                      Consumer no.67641661
                      I have makes online payment against my gas booking 15 aug 2018 rs 865. I have receive a successful receipt of online payment. But distributor denies your payment not yet receive. I had call to our bank they told me that your payment transferred successfully to the merchant.
                      Bharat gas customer care do not take any action on my complaint. I have lodge too many complaint in bharat gas online site and talk to customer care also. They replies your transaction failed. But i want to know that where is my money. Gone which i paid to bharat gas online
                      I have a valid transaction id and all proof
                      Cc avenues reference no
                      [protected]
                      Plz do something.
                      Thanks
                      Ph.[protected], [protected]
                      +1 photos
                      Sep 5, 2018
                      Complaint marked as Resolved 
                      I have valid transaction receipt which I uploaded I have received a receipt mail from [email protected]
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                      Sep 05, 2018
                      Updated by Sonu Saroj
                      My complaint not resolved.
                      Hi I ravi kumar
                      Consumer no.67641661
                      I have makes online payment against my gas booking 15 Aug 2018 Rs 865 .I have receive a successful receipt of online payment .But Distributor denies your payment not yet receive . I had call to our bank they told me that your payment transferred successfully to the merchant .
                      Bharat gas customer care do not take any action on my complaint . I have lodge too many complaint in bharat gas online site and talk to customer care also .They replies your transaction failed .But I want to know that where is my money. Gone which I paid to bharat gas online
                      I have a valid transaction id and all proof
                      CC AVENUES Reference no
                      [protected]
                      Plz do something.
                      Thanks
                      Ph.[protected], [protected]

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                        K
                        Ketan Dekate
                        from Morjim, Goa
                        Sep 5, 2018
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                        Address: Bhandara, Maharashtra, 441909

                        Dear team,
                        The bpcl petrol pump situated in mohadi (Runai) dist bhndara maharashtra. Employees misbehave and they provede fuel in big cantainers there is air machine always power off and they threatens to me for police complaint for i wrriten complaint agenst fuel station. Employe threaten to me "mil bahar dekhta tereko" and manager not listen to me for misbehaviour of employee.
                        Please help for this.
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                          R
                          R N Bharti
                          from Mumbai, Maharashtra
                          Sep 5, 2018
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                          Address: Dehradun, Uttarakhand, 248001

                          Agency :nanad gas service, dehradun
                          Consumer no. 37414331
                          Dera sir.
                          I am 65 years senior citizen. Last year my subsidy was stopped due to income more then 10 lakhs.
                          My pension is rs 27434.00 per month. As last year i got a rear of my services. So the income one time crossed 10 lakhs.
                          My income from all the sources is not even 5 lakhs. I have submitted application to restart my subsidy to my agency on 25.08.2018. I have attached my income tax return of 2018-19. For your record.
                          I request you to restart my subsidy at the earliest.
                          As i am retired person.
                          Thank you
                          Ravindra nath bharti
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                            A
                            Avirachan
                            from Madhugiri, Karnataka
                            Sep 3, 2018
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                            Sir,
                            I am not getting my LPG Gas subsidy.
                            we use maximum of 6 Gas cylinders in an year.We are senior Citizens.I am not getting my subsidy for last 6 months/3 payments.Rs.146.91, Rs.190.66 and Rs.279.58.There is no justifications from your end.I was getting the subsidy regularly, now all of a sudden you find my Aadhar is not linked etc.
                            I am giving below all the details for your ready reference.
                            Reference No.3011758
                            BPCL Gas Consumer No:49860237.
                            Agency code No.115447
                            My Registered mobile no:[protected]
                            i would like to clarify certain facts.
                            My Bank accounts details.
                            1)State Bank Of India, Tripunithura Branch, Kochi, 682301, Kerala, Branch code, 4400.Account Number.[protected]. IFSC:SBIN0004400.
                            2) Canara bank, Tripunithura Branch, Kochi, 682301, Kerala. Account No:[protected]. IFSC:CNRB0000818.
                            3) My Aadhar Number:[protected].
                            I had been to both my banks and again updated my Aadhar number.It is already active.Recently I closed all my other in-operative bank accounts.At present i have only 2 bank accounts. Details of that are mentioned above.Hence you are advised to send my gas subsidy to any of the above mentioned bank accounts only..As on today no money has come to my account.Once again i request you to take appropriate action in this case.Tell me what more details you need.
                            I had send complaints to customer care and they are not able to solve.Also i called to [protected].They too are not able to solve the problem.

                            Thanking you
                            Yours sencerly
                            N.J Abraham.
                            2A, Hill Palace Meadows, Cochin Palace post, Tripunithura, Ernakulam, Kerala.682301.
                            Mobile;[protected]
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                              I
                              Ibrahimjamadar7
                              from Bhusawal, Maharashtra
                              Sep 1, 2018
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                              Address: Bijapur, Karnataka, 586215

                              My customers i'd is 67511961 i wanted to deactivate the opt out subsidy. By mistake the option out subsidy activated so i request to deactivated soon since from 3 years i didn't got the subsidy once i got when i had taken connection after that i had not got subsidy it is humble request to deactivated that's my money i don't want to give it up it. Is more difficult to earn it...
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                M
                                mage_76us
                                from Bengaluru, Karnataka
                                Sep 1, 2018
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                                Sir,

                                Bharat gas complaint about refill cylinder cash invoice,
                                Details in below,

                                Base rate - 722.86
                                Csst (2.50%) - 19.57
                                Sgst (2.50%) - 19.57

                                Net - 822.00

                                If we add the details, amount will not be rs.822, collected and made call to bharat petroleum customer care toll fre number [protected], they asked to pay the net amount but no explanation about above mismatch.

                                Regards,
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                I unfortunately give up the subsidy can you please deactivate the give up subsidy
                                Sir after Filling 2000rs petrol from Lakshmi Narasimha Mysore BPCL i requsted for Computer Bill they refused and i asked air check they used bad and scolded i feel ashmased to come to your petrol bunk, worst behavior of owner in outlet.
                                Gas subsidy is not provided after continious effort
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                                  H
                                  Harshkajal
                                  from Patna, Bihar
                                  Sep 1, 2018
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                                  I am sunil kumar jain from hazaribag (Jharkhand) as a consumer of bharat gas. By mistake i have clicked give up subsidy march[protected] i am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. I give request letter also to the distributor but they told there is no option to change. Pls inform further what can i do to cancel the give up subsidy. Consumer name : sunil kunar jain consumer no.1023 card seriel no: contact no.[[protected]] email : [protected]@gmail.com consumer type: domestic distributor: golden gas agency hazaribag, jharkhand pin : 825301
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                    nellaismuthu
                                    from Chennai, Tamil Nadu
                                    Sep 1, 2018
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                                    I am frequently getting a message from im-bpclms - "thanks for fuelling 6.58 ltrs diesel for rs.500 in tn324496 at bp ghar - ulundurpet in villupuram txn. Time 06.12 01/09/2018."

                                    This message is not at all connected to me and stop sending such unauthorised and irrelevent messages to my number

                                    It appears it is the same vehicle no. Too, everytime.

                                    Pl. Inform the vehicle of such mischief to the authorities.
                                    S. Muthu,
                                    [protected]
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                    I have the same problem, I keep getting these messages since November 2018 from IM-BPCLMS stating :Thanks for fuelling 20.36Ltrs DIESEL for Rs.1500 in MH46BE1314 at BP COCO EXPRESS. I keep getting the same veichle number.

                                    fake message from this im-bpclms - Comment #3413151 - Image #0
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                                      H
                                      Harish Lucky
                                      from Tanuku, Andhra Pradesh
                                      Sep 1, 2018
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                                      Address: Warangal, Andhra Pradesh, 506002

                                      Sir iam mandhula. Harish
                                      Consumer no:[protected]
                                      Of nisha bharat gas agency, warangal
                                      The subsidy was not getting to me.
                                      Dueto by mistake i click on to opt out subsidy. So please deactivate my opt out subsidy. And release my subsidy to my bank account through aadhar
                                      Deactivate my opt out subsidy as
                                      Soon as possible and release my subsidy
                                      Provide my money back
                                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                      Sep 03, 2018
                                      Updated by Harish Lucky
                                      Take responsibility about my complaint
                                      And provide solution for that
                                      As soon as possible
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                                        palnatiramesh
                                        from Warangal, Telangana
                                        Aug 31, 2018
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                                        Address: 506349

                                        Sir, my name is Palnati sarojana, I have made a mistake, I select opt out of subsidy by mistake please I regret you to cancel my request. My detail about connection is mentioned below:
                                        LPG : : 01
                                        Consumer no : 104719
                                        Consumer Name : Palnati Sarojana
                                        Aadhaar Number : [protected]
                                        Distributor Code : 35506657
                                        Distributor Name : Jyothi bharath gas agency, Nallabelly,
                                        Warangal.Rural-506349
                                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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