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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Aug 16, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 93

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C
chandramani10
from Delhi, Delhi
Mar 14, 2018
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Address: 470113
Website: my.ebharatgas.com/bharatgas/index.jsp

I am shyam sunder goswami a consumer of bharat gas. By mistake i am wrongly clicked opt out of subsidy. I am not getting any subsidy then. I kindly request you to deactivate opt out of subsidy. I want to avail subsidy cylinders. So please deactivate from out of subsidy.
Consumer name : shyam sunder goswami
Connection date: 29/11/2004
Card no. 4285409
Consumer no. [protected]
Contact no. +91 [protected]
Email : chandramani. [protected]@gmail.com
Consumer type: domestic
Distributor: bharat gas distributor, shop 18/19, old 3 no sch pathak ward, sagar - 470001, bina
Gas agency phone no. :[protected], +91-[protected]
City / town : bina, distt. Sagar, mp, 470113
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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    U S Lucky
    from New Delhi, Delhi
    Mar 14, 2018
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    My name is u s lucky. I am bpcl gas customer. Customer no.11102 with m/s jagdeep gas service bathinda (Punjab). Bharat gas eid is[protected]. I have delinked my no. From indusind bank. I have linked my saving a/c no.[protected] at hdfc bank bathinda branch with my aadhaar no. Please activate my aadhaar no.[protected] in npci database & transfer my subsidy balance to my a/c at hdfc bank.
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
    Mar 15, 2018
    Updated by U S Lucky
    With reference to my complaint regarding BPCL gas subsidy transfer to bank a/c, read; I have delinked Aadhaar no, from INDUSIND bank in place of I have delinked no. from INDUSIND bank.
    Mar 15, 2018
    Updated by U S Lucky
    I am a bharat gas customer. My name is u s lucky. I own bharat gas connection with customer no.11102 at m/s jagdeep gas services at bathinda (Punjab). My bharat gas eid no. Is.[protected]. Bpcl is not crediting my gas subsidy to bank a/c linked by me with my aadhaar no. For the last five months i am lodging complaints with bpcl customer help mobile no. [protected]. But of no use. Balance amount of subsidy lying with bpcl. They are forcing me to get my subsidy amount credited to indusind bank where my aadhaar no. Is not linked. Please help me to get my subsidy amount transfered to my a/c in hdfc bank where it was earlier being done&stopped without my consent. My saving a/c in hfdc bank no. Is duly linked with my aadhaar no. Information about my hdfc bank a/c &aadhaar no. Is available bharat gas company.
    Mar 19, 2018
    Updated by U S Lucky
    Reference my complaint regarding nontransfer of gas subsidy amount to my bank a/c dated 14 -03-18 & updated on15-03-18, BPCL has marked it as RESOLVED but I have still to get my subsidy amount credited to my Aadhaar linked a/c.For the last six months against my several complaints lodged with its customer care unit, the reply was same i.e. “complaint has been resolved “without doing anything on the ground.I again request NPCI to take the matter seriously &get my greviences redressed.Subsidy amounts lying with BPCL for the year 2017-18 are going to lapse on[protected].So BPCL would try to delay matter beyond 03/18.
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      S
      sri amit
      from Pune, Maharashtra
      Mar 13, 2018
      Resolved
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      Resolved

      Address: Pune, Maharashtra, 411017

      Dear Sir/Madam,

      I have submitted written application to my distributor Ratan Enterprise requesting unblock my Bharat gas connection on 5th march 2018.

      I was told that the connection will get unblock in 1 or 2 days but still its showing blocked against my consumer ID 69782452.

      I have also submitted my adhaar copy but still no action has been taken.

      Please help to resolve this issue.
      +2 photos
      Jun 30, 2018
      Complaint marked as Resolved 
      thanks a lot team for the resolution. my connection status is now unblocked and i am able to request for refill.
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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        V
        vadhvaniya n b
        from Bhavnagar, Gujarat
        Mar 13, 2018
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        Address: 395004

        As on date 12.3.2018 we fill disel in my maruti swift dezire vdi 2013 model it fill up 46 lit.Disel in my car as per my record max 40 lit.Disel fill and as per comp.Norms 42 lit tank capacity so there is some mischief in qty.By your pump and when we argument about this delears of this pump is very rudely behaviour and no measurment is done which is put a checking purpose so.Do need full pl.And i attached document of bill and payment receipt
        shree siddhi vinayak petrolium
        dealers:bharat petrolium corporation ltd.
        Opp.Pran nath hospital, wed road
        surat 395004
        +1 photos
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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          M
          Monika Chakraborty
          from Delhi, Delhi
          Mar 12, 2018
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          Address: New Delhi, Delhi, 110019

          Today i. E 12/3/2018 i filled in petrol worth rs 1000 from bharat petrolium alaknanda new delhi, but the metre reading started from 0.62. They showed me 0.00 & then next was 0.62. Can the electronic meter be so fast. There is some malpractice going on. My receipt no is c1569. If audited properly this can be caught. Depends on the agency if it does a fair audit.

          I have attached photo of my bill. Earlier also i had found discrepancy several times but never raised this issue.
          +1 photos
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
          My consumer number is 48089793, pls change [protected] in my registered Mobile number to the above consumer
          Respect sir
          My pass book is lost and I don't know consumer id and mobile number.
          Help me
          Hi Sir,

          I am trying get new gas connection but the dealer told me I have to buy a oven by RS 2000 then i can get my connection.

          dealer name Saharada Gas
          Address - Bandel lichubagan, Near dolly complex, West Bengal - 712123

          Thanks,
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            B
            Bibek Panda
            from Sambalpur, Odisha
            Mar 10, 2018
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            I am batakrushna panda from jajpur odisha as a consumer of bharat gas. By mistake i am wrongly clicked give up subsidy february 2015. I am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. I given request letter also to the distributor but they told there is no option to change. Pls inform further what can i do to cancel the give up subsidy. Consumer name : batakrushna panda. Consumer no. 22991545 contact no. [protected]
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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              J
              jsjohal
              from Nagar, Rajasthan
              Mar 10, 2018
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              Address: 490022
              Website: [email protected]

              यह शिकायत Bpcl कंपनी के Outlet R o pump Durg town bhilai motors tampo के बाबत है बी पी सी एल कंपनी ने कंपनी एवं जिस जगह कंपनी का बिजनेस चल चल रहा है उस आधी जगह के ओनर से करार 1965 से 1970 तक 5 वर्ष मात्र के लिये किया गया है उस करार में दर्शाये अनुसार इस पंप साइड में निर्मित भवन शैड एवं बाउंड्रीवाल को ०७/०५/२०११ को इस प्रान्त के सैल्स अफसर ने जे सी बी मशीन से तोड़ कर दोनों के बिच किये गए करार का उलघन किया है आज यह जगह मैदान में तब्दील है कंपनी ने किरायदार रहते हुए उलघन किया है कंपनी ने गलत जानकारी मुहैया करा कर विस्फोटक संस्था से भी एवं दुर्ग जिला छ ग के कलेक्टर महोदय से भी एन ओ सी प्राप्त कर विस्फोटक संस्था से लाइसेंस रिनुवल 2018 तक गलत जानकारी से जारी करवाया हुआ है इस के बाउजूद इस साइड में जवलन सील पेट्रोल सेल किया जा रहा है आजु बाजु में फर्नीचर शॉप एवं टी वी एस कंपनी की ऑटो सेल शॉप है भय बना रहता है --.
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                R
                rynapn
                from Jammu, Jammu and Kashmir
                Mar 10, 2018
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                Sir, my bharat gas lpg consumer number in the name of my spouse is ‘35699278’ i m getting lpg gas from m/s om sai bharat gas agency bantalab jammu j&k previously i was getting gas from m/s tawi gas agency paca talab jammu after opening new out let nearer to my residence i was contacted by om sai gas agency subsequently my connection was transferred to said m/s om sai gas agency bantalab taking it as directive from bharat gas co they kept the old book let and issued new book let @ rs. 50/= each to all its customers
                Service of this new agency is totally hope less it can be judged from the records that the gas is being supplied at least after more than a week’s delay though written on cylinder that ‘weigh the cylinder at the time of delivery’ in jammu not a single cylinder is delivered duly weighed and i m sure that the cylinders r of less weight gas is available in black market at exorbitant rates is well known to all this has appeared in local daily some time back last month the delivery boy demanded rs. 820 as refill charges of the cylinder and denied to have issue slip bearing actual cost of cylinder with him on denying the delivery without a voucher he produced the cash memo wherein the actual cost was written rs. 796/= however the deal was settled at rs. 800.00 it is not for the first time that delivery boys fleece the customers nor m i the only victim it is with the directions and consent of all agencies and can be confirmed from any customer of being over charged the delivery boy said that he has to deposit rs 815 with his boss for every cylinder i booked gas on line on 03.03.2018 it was not delivered till date and to avoid any problem at home i had to collect it from the agency shop of said om sai gas agency it is located in a narrow lane and the clerk at the table unconcernedly told that i have to carry empty cylinder in his shop and carry filled cylinder myself since they neither have a weighing machine nor delivery boy or a labourer and everybody follows the system so should i
                Sir i m a retired officer of 71+ yrs age i had to drag the cylinder 30 meters on gravels and rough road up to my vehicle i was asked to pay rs 760/= towards refill charges whereas an sms received later on from bharat gas axbpclpg reads that ‘cash memo no 7655 of rs. 749.50 has been generated for (My) booking no. 7516’ the clerk at the counter did not give the bill until i insisted for it and it reads rs. 759/= as refill charges sir i m really confused about the actual refill charges this is the service the bharat gas is providing to its customers? Horrible and humiliating experience i think about an old lady of the age of my spouse what will she do i m unable to explain r u contributing this way to curb corruption for which pm is putting all efforts to curb it i m surprised over the norms the bharat gas follows while appointing new distributors don’t u inspect the location and don’t u issue instructions to agents how to deal with customers before allotting dealership and sensitise them about customer pays delivery charges and bharat gas is not doing any favour by delivering gas to its customers j&k is at the top of corruption chart of states and this is how corruption in public life is allowed to breed by influential and branded corporations to register protest pl guide me how to get gas connection transferred back to tawi gas agency jammu
                My request is (I) refund the delivery charges with penalty to me immediately and punish the agent for grabbing delivery charges illegally.
                (Ii) customers collecting lpg gas directly from agency shop/go down should be exempted from paying delivery charges giving vide publicity among all ur agents and customers
                (Iii) refill charges should be fixed at the nearest 10 rs. Slab since refill charges change often variation can be adjusted in next review
                (Iv) cylinders should be delivered after it is weighed in front of the customer or remove warning on lpg cylinders when not followed
                (V) all gas agents should be strictly warned that delivery boy should hand over computer generated printed and not hand written cash memo to customer before receiving payment
                Important — pl don’t forward this complaint to agent for the sake of disposal i have submitted it for action and not for throwing it into waste paper basket as usual the fate customer complaints meet i will be more victimised and will never get the gas supply in time i shall definitely appreciate on informing about the action taken – 9/3/2018
                Pn raina [protected], [protected]
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                I have to already submit my Aadhar no[protected] to bala ji gas service Sardhana meerut. I have to linked my above aadhar no to my SBI account [protected]. But npci database not udate.

                no delivery boy at the shop of agency customers compelled to carry domestic gas cylinders themselves grabbing delivery charges - Comment #3035526 - Image #0
                To day[protected] early hrs i went to sri venkateswara agencies, yanam there diesel was no stock.i faced so much problem near by outlets was also dry.i am the fleet customer of BPCL i never go other companies outlet.
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                  M
                  madhoo Robbi
                  from Visakhapatnam, Andhra Pradesh
                  Mar 8, 2018
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                  Address: 530045

                  Date 08/03/2018
                  Time 10.25.03
                  Invoice no no 475791

                  While filling petrol from petrol pump and gun, there is continuous drop wise leakage from pump gun, there is no precautionary steps and no even bothered about the situation.

                  In any thing happens who will responsible??
                  And
                  More over filling petrol and continuous drop wise leakage, losing approx 100 ml per liter

                  Kindly take necessary steps and precautionary actions
                  Thanks & regards
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                  Sir Mera coonection transfer hua h Bina mere jankri or permission kejisse Mera 150 -200 kiraya lagta h ak cilender village Lana me

                  Phle jis distributor ke pas conection tha wo village me colander dete the 40 rupay kiraya leker
                  Dear sir, mujhe mere gas booking Ka old number close ho Gaya hai, isliye new number registered Kare.
                  With due respect I RAVINDER KUMAR
                  resident of Kanpur .I work in AIR FORCE had not got the gas subsidy from 8 months.
                  So kindly do something so that I could get my gas subsidy
                  Your faithfully
                  RAVINDER KUMAR
                  I have received message for diseal filled in car mh 43 an 1007 which has not filled in any diseal or any fuel
                  My contact no is [protected] Prasad mhatre
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                    M
                    Madhumati R M
                    from Bengaluru, Karnataka
                    Mar 7, 2018
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                    Address: Bangalore, Karnataka, 560043

                    Sir
                    I want my subsidy back as i opted out by mistake
                    Consumer name : madhumati r m
                    Consumer no:13130
                    Distributor: prateek enterprises

                    Please do the needful as i was checking why my subsidy amount has not been credited in my account for the past few months accidentally i opted out so pls reverse my services as i am not willing to opt out of my subsidy and also please verify why my subsidy amount hasn't been credited
                    Thankyou
                    Rgds
                    Madhu
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      M
                      Manish Modi1
                      from Mumbai, Maharashtra
                      Mar 5, 2018
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                      All pumps not manned by the attendants
                      Attendants are lazy and tell car owner that there is no diesel, so they should go to another lane or they will drive away
                      Attendants are wearing each other id cards (Attendant kaluram on lane 1 was using someone else's card)
                      Supervisor yogesh parkhi was not wearing his id card
                      Manager of the petrol outlet was not present - he was on leave that day

                      The above incident was observed on friday, march 2.
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                      How to change the address of Bharatgas connection in the same city and with the same distributor.Our gas distributor "Suvidha Gas Agency-Rane Nagar Nashik" not responding to any calls.Please help us regarding the same.
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                        P
                        pregin
                        Mar 5, 2018
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                        Address: Ernakulam, Kerala, 682025

                        Dear sir/madam i filled diesel in my car of rs.500/- on dated 02/03/2018 (Time is 2:38:18) from bharat petroleum nh 47a, palarivattom, ernakulam, kerala 682025, i paid the payment after some distance i driven the car fuel gauge is showing same reading before i filling the diesel, not even a single liter diesel they filled, so pls take an action against them not to get other peoples fool.
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                        Please check your cash memo 101839 of 10/02/2018.
                        Living in a joint family, I or my wife don't have LPG cylinders in our names.
                        A message stating a subsidy of Rs.316.97 has been credited to my account XXX...X6019 by BPCL under DBTL scheme of LPG cylinder .
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                          T
                          Thulasiram85
                          from Bengaluru, Karnataka
                          Mar 5, 2018
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                          Address: 560048

                          Sit,
                          Complaint id is 2608093

                          My consumer id is 74658228 p thulasiram last 5 to 6 months i am not booking my cylinder because personal work i went my native. Then after
                          Dec 31 -2017 i submit my kyc also 40 days before i give a complaint in prateek enterprises bangalore banswadi they are not giving proper response so many times i try to call in your head office in bangalore but they are not pic my call and also i gave a complaint in your customer care my complaint id is 2608093 but stiil not take any action about it so please kindly un block my connection as soon as possible and also take an action about head office peoples they are not pic calls

                          Thanks & regards
                          Pakala thulasiram
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                          Mar 06, 2018
                          Ankur chahal's response
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                          Find the attached copy

                          connection blocking - Comment #3029282 - Image #0
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                            J
                            jsjohal
                            from Nagar, Rajasthan
                            Mar 4, 2018
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                            Address: 490022
                            Website: [email protected]

                            बी पी सी एल कंपनी का आर ओ आउटलेट साइड bhilai motors tampo के नाम से दुर्ग शहर में बिजनेस कर रहा है इस साइड में कंपनी एवं जिस जगह कंपनी का बिजनेस चल चल रहा है उस आधी जगह के ओनर एवं कंपनी के बीच करार 1965 में किया गया है उस करार में दर्शाये गए अनुसार इस पंप साइड में निर्मित भवन शैड एवं बाउंड्रीवाल को ०७/०५/२०११ को इस प्रान्त के सैल्स अफसर ने जे सी बी मशीन से तोड़ कर करार का उलघन किया है आज यह जगह मैदान में तब्दील है इस के बाउजूद इस साइड में जवलन सील पेट्रोल सेल किया जा रहा है
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                              K
                              Krishna Prasad Shyanubhog
                              from Channarayapatna, Karnataka
                              Mar 4, 2018
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                              Once cylinder without washer many a times less quantity as we can't check the weight every time. Though complained action has not been taken rather we are getting worse situations. So please help us or else i may have to go to consumer forum.62637710 consumer number distributor code 100460 rr nagar b, lore 560098 help us as fast as possible please.
                              +1 photos
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                              Opt out my sbsidy is by mistak please let my sbsidy is deactivate I'm surjit kumar Delhi LPG ID[protected] fone no [protected]

                              about the supply of cylinders with dangerous problems - Comment #3027319 - Image #0
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                                S
                                Sushant Prason
                                from Bengaluru, Karnataka
                                Mar 4, 2018
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                                Address: 560054

                                Dated: 5th march, 2018
                                To,
                                No.47 kilometre stone,
                                Nh-48, village solur magadi,
                                Taluka, bangalore, karnataka
                                Dear sir,,
                                Subject: lpg subsidy not received in my account

                                I had purchased two refilled gas cylinder on 23 september, 2017. Till date i have not received the gas subsidy in my bank a/cs. My lpg distributer shree balaji gas agencies, mathikere, bangalore.
                                My consumer number/id is 86865914. I approached my distributor. They informed me that subsidy is always transferred to beneficiaries in their bank accounts. Today morning by mistake i select wrong option that “not want subsidy”. I downloaded app in my mobile there is showing some confusing option section for subsidy. I request you to change or revoke non subsidy to subsidy

                                Please solve my problem and deposit the subsidy in my bank a/c submitted to the distributer kindly look into the issue and take necessary action to get subsidy credited as soon as possible. I have mentioned my details:
                                Consumer no: 86865914
                                Aadhar card no:[protected]
                                A\c holder: anjali pandey
                                Bank details: account no: [protected],
                                Bank name bank of baroda,
                                Ifsc code: barb0aditya

                                Thanks with regards,
                                Anjali pandey,
                                Mb: [protected]
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                  A
                                  ajay_k_sharma
                                  from Almora, Uttarakhand
                                  Mar 2, 2018
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                                  Address: Meerut, Uttar Pradesh

                                  Dear sir,

                                  From last 3 booking my subsidy not received. I have update aadhaar in my bank account. Both distributor & bank not provide any solution. My account is in:

                                  Oriental bank of commerce

                                  Sb a/c no.[protected]
                                  Ifc code orbc0100017
                                  Micr code[protected]
                                  Adhaar no.[protected]
                                  Please update my adhaar in npci database and release my subsidy to my bank account.

                                  Ajay kumar sharma
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                    7
                                    71665180
                                    from Bhubaneshwar, Odisha
                                    Mar 2, 2018
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                                    Address: Meerut, Uttar Pradesh, 250348
                                    Website: Consumer complaints

                                    My name is mrs reshma ali. I have booked my first cylinder on 8 feb 2018. My consumer no is 71665180 and sbi account [protected] and ifcs code sbin0000713. I have click on opted out of subsidy by mistake option online. But now i want to deactivate opted out of subsidy service. As soon as possible please credit my subsidy in above mentioned sbi account details. Thanking you
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                    Mar 02, 2018
                                    Updated by 71665180
                                    deactivate of opted out of subsidy service in consumer no is 71665180.

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                                      J
                                      jesal sadawarte
                                      from Mumbai, Maharashtra
                                      Mar 1, 2018
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                                      Address: 400078

                                      Fyi
                                      Bharat gas bhandup (Sunil gas)

                                      Was not able to fit regulator on cylinder
                                      Called bhart gas. Mechanic mr shrishupal came in half an hour. He cud fit regulator on cyclinder immediately.

                                      Then as usual he scared us for gas leak n recommanded to change gas pipe which was 16 months old..

                                      I agreed to change.. He put 2.5 meter line n charged me 250+825= 1100.. N put old one in his bag..

                                      When i asked him to show old pipe.. Was of only 1.5 meter costing only 190 rupees..

                                      So i demanded him to change to 1.5 meter from unwanted 2.5 meter pipe costing price 4 times.

                                      He came up with excuses n charged me 800 rupees..

                                      Be careful.. When he says leak.. U have no choice then then to trust mechanic.. Old pipe is with me for proof.
                                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                      Hi,
                                      I have submitted adhaar in Bank and its updated by Bank But NPCI still showing inactive and last 4 month Subsidy is not getting. Details as below:-
                                      Name:Rajeev Kumar Singhal
                                      Bank Name:SBI (Adhaar card Linked AND LPG ID in Bank)
                                      LPG No 26743 LPG ID[protected]
                                      Mobile No:[protected]
                                      Link not working -
                                      https://my.ebharatgas.com/bharatgas/login.jsp
                                      since last couple of weeks not able open the link above. tried other options but nothing worked. is there any problem logging in?
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                                        1
                                        115148
                                        from Vijayawada, Andhra Pradesh
                                        Feb 28, 2018
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                                        Address: Guntur, Andhra Pradesh

                                        Dear Sir/medam. My lpg distributor name Venkataramana Enterprises Bharat gas, Guntur

                                        My adhaar no :[[protected]]. My consumer no :13633. My Bank Name KARNATAKA BANK (IFSC CODE : KARB0000255)AMARAVATHI ROAD, GUNTUR. My adhaar card is updated in Lpg Distributor and also updated in my Bank account and confirmed with bank also. But not updated in npci data base. It is showing aadhaar linking status " INACTIVE" (Subsidy payment is not getting processed due to: Aadhaar Not Active)as per npci.
                                        So. Iam not getting subsidiary. Please help me.
                                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                        Dear Sir/medam. My lpg distributor name PRATEEK ENTERPRISES Bharat gas, NO 201 3RD C MAIN OMBR LAYOUT BANASWADI 560043.

                                        My adhaar no :[[protected]]. My consumer no :27522. My Bank Name SBI (IFSC CODE : SBIN0010366)MARATHAHALLI. My adhaar card is updated in Lpg Distributor and also updated in my Bank account and confirmed with bank also. I am not getting Subsidy because It is showing aadhaar linking is "Aadhar Not Active" (Subsidy payment is not getting processed due to: Aadhaar Not Active)as per npci.

                                        Kindly help
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