Bharat Petroleum [BPCL] Complaints & Reviews

Hi,
I had to face difficulties with my gas agency, vyrelil gas agencies, tripunithura. My consumer number is v12837 and contact number is [protected].

I have booked to refill my cylinder. The booking reference no is 13562 and the invoce is 19402/ 04.05.18. The paying amount is rs 660.00. As per this i should pay only rs640.00 only but the delivery boy forcefully charged me rs660.00 and told us that the rate is for transportation charge. I did not argued and paid him rs660 but he issued me the bill of rs640 only. The remaining rs20 seems to be his personal delivery charge.

As per the meeting held in ernakulam district collect orate, kakkanad, bpcl authorities has told us [mythri residence association mamala] that till sasthamugal we have to pay only the gas charge but the delivery boy forcefully to pay me as transportation charge.

This is not the first time. This has become their daily habbit. Earlier people used to give tip as per their comfort but now this has become mandatory for the consumer here as personal delivery rate and if any person refuse then they start arguments which later turns into fight. I dont want to be part of any type of corruption and raising my voice here seeking your help to stop this. We have discussed this matter with vyrellil gas agencies autority but there is no response.

I am already paying too much for cylinder which is out of my budget. Every month the rate is increasing and we are suffering due to this. I want my rs20 back. It is my hard earned money.

It is very interesting that the office no of vyrellil gas agencies has not been attending when we are calling them [2779766, 2785683, 2784690]. It is not a good habit.

Hope your quick response and help in this regard.

Thanks
Geogie peter

मैं ममता देवी अमौसी भारत गैस में घरेलू गैस कनेक्शन धारक हूँ, जो वर्तमान समय मे कनेक्शन प्रचिलत हैऔर मै प्रत्येक माह लगातार गैस सिलेंडर गैस एजेंसीय से ले रही हूँ।मेरी माह फरवरी 2018 तक गैस की सब्सिडी मेरे बैंक के खाता में गई।और माह मार्च 2018 से गैस सब्सिडी पता नही क्यों मिलना बंद हो गई।मेरे द्वारा भारत गैस कस्टमर केअर से बात की गई तो उनके द्वारा बताया गया की आपकी सब्सिडी गिवअप हो गयी है।जबकि मेरे द्वारा गिवेअप न करने के वाबजूद भी गिवअप हो गयी।जबकि मैं अपनी सब्सिडी गिवअप नही करना चाहती।मैं एक मध्यम वर्गीय घरेलू दलित महिला हूँ।आर्थिक समस्याओं का आए दिन सामना करना पड़ता है।
अतः महोदय से अनुरोध है कि, मुझ प्रार्थिनी पर सहानुभूतिपूर्...⇄ दयादृष्टि करते हुए मुझ प्रार्थिनी की गैस कनेक्शन की गिवअप सब्सिडी को निरस्त कर माह मार्च 2018 से सब्सिडी प्रदान करने की कृपा करें, जिससे पूर्व की भांति माह मार्च 2018 से बैंक के खाते में सब्सिडी जाना जारी हो जाये।प्रार्थि�...⇄ सदा आपकी आभारी रहेगी।

Coustomer no. 65899681
Agency name -. Amausi bharat gas
Card srial no[protected]
LPG ID[protected]
Reg.phone no. - [protected]

My aadhar no. Is linked in bank. Lpg details are linked but aadhar number is inactive in npci. So my lpg subsidy transfer is failed since october 2017 to till date.

L. P. G. Consumer no[protected] of distributor - shri saptagiri bharatgas gramin vitarak, kotyal road, tikota. Taluk and district vijayapur (Bijapur) karnataka -586130
I followed instruction of bank and bharat gas agency regarding this issue bot not solve this problem.
So i request to you please activate npci status. This is for your information and necessary action. Thanks.
Sangamesh edappa awati.
Mob.[protected]...

My name is pappu singh. I am uneducated person. My mobile no is [protected]. A fraud gas connection is generated by kamboj bharat gas pipli nayak tanda rampur on my documents. When i go to gas agency for new connection then he tell me your connection is already registered. And i have not any connection. Distributor generate a fraud connection by my name.

Sir/ madam,
My aadhar card number is[protected]
My lpg id numer is[protected]. My lpg subsidy that used to come on uco bank, abohar-152116, which i have closed on[protected]. I have opened my new saving bank account in canara bank, abohar. Ifsc code cnrb0002081. I want to get my aadhar card linked with canara bank, abohar. My sb account number in this bank is[protected]. Please send lpg subsidy in this account. I have sent my all necessary documents to you. But npci server still shows as under.
Bank name xxxxbank[protected].
I need assistance immediately.
Yours sincerery,
Rekha devi

My mother, who lives in palava city, had booked a cylinder couple of days back and today she received an expired cylinder marked a18 (Which is already expired) after my mother complained about it, the delivery boy brought her another cylinder marked b18 (Which is likely to expire before her current cylinder gets over).

She returned that and spoke to a representative over phone, and when asked how bharat petroleum can endanger people's lives by delivering expired gas cylinders, he callously replied that if she doesn't take it, some one else will and besides there were no accidents on record.

This makes me wonder, is bharat petroleum waiting for some accidents to occur till they take some concrete steps to resolve this issue or do profits and inventory depletion matter more before the lives of people.

Vishal gas agency mahaveer nagar delhi delivers less gas. After complaining they cancelled my booking. I booked on 16th april and demanded that delivery boy should bring weighing machine.
After 10 days they cancelled my booking saying address is wrong.

We calling vishal gas agency daily and they are promising to deliver gas by next day. But even after 13 day did not deliver the cylinder.

Vishal gas agency making us fool and every time we have to follow up.

My family is puzzled because of cooking gas. I am out of station. Not able to understand what to do.

Keshava pandey
[protected]

Dear sir,
I am a consumer of bharat lpg with consumer no.[protected]. The subsidy amounts of two consecutive refilling cylinders were not provided till now. The details of these are follows :
(1) booking no.- 23059, dt.- 18/09/2017, delivered on 11/10/2017.
(2) booking no.- 39423, dt.- 02/02/2018, delivered on 04/02/2018.
I have made a complaint to customer care (No.- 263249 dt 19/02/2018) and have noted it also to my distributor in the mean time. But i could not hear back any positive response from them. Even they could not inform me the reason behind these. The distributor name is :
Amarshi bharatgas gramin vitrak (Code -180964), amarshi, purba medinipur, west bengal - 721454.
I need a refilling cylinder urgently but i can not take it before solving such.

I earnestly expect your kind co-operation.

Thank you.
Tuhin bera.

Sir,
My name is sunita devi, i have made a mistake, i select opt out of subsidy, by mistake. Please i regret you to cancel my request. My detail about connection is mentioned below:
Lpg id:[protected]
Consumer no : 53347990
Consumer name : sunita devi
Mobile no: [protected]
Distributor code : 161137
Distributor name :hlrdc bharat gas agency, shop no. 16, shoping complex, naraingarh (Ambala 134202)
... Reply me plz...

I am ramsanehi. By mistake i have sent a request to giveup subsidy on 03-jan-2018. Therefore i have complaint many time my complaint no. Is 2780426, 2780466 and 2824917 even there is no response to deactivate my subsidy opt out now i need to cancel it. So i request you to please cancel my giveup subsidy request. I need my subsidy. Sir, i don't have enough money to opt out my subsidy so please deactivate opt out optionmail id : sanjeev. [protected]@gmail. Commy consumer no. 6024consumer id : 32473284my distributor name : prem bharat gas service bhind m. P.-477001mob no. [protected]

Respected sir,

Again this happening why there is not stock of lpg in north goa,
Pernem... We have registered on 10th of april 2018
The lpg cylinder they are continuously saying no stock... If i agree with that
How the hotels are receiving the cylinder... The lpg is getting delivered only
Hotels not too public why?

Refill booking number - 1566

Consumer number - 7898

Lpgid[protected]

Registered number - [protected]

My number - [protected]

Complaint number: 2809297 / 2817580 / 2820787

Dear sir/mam

Our consumer number is 32770.I have booked a bharatgas cylinder 20 days back and there is no supply yet.
I called the agency i.e sai priya agency and they told that they have changed our agency and they gave new agency number. New agency is Maruthi agency and we tried calling that agency many times, but there is no answer from them. Now we are out of gas, we tried to complain through a toll free number but they told they don't take complaints regarding distribution it seems.

Please look into this matter as soon as possible.

आपकी फीडबैक संदर्भ संख्या है 2800445

My above complaint still not resolve
Complaint is cylinder not delivered (Last two time) but site show cylinder was delivered...

Still my cylinder not delivered, after lot’s of follow-up

Very painful experience this is direct corruption case.

Two cylinder show delivered in your site, but not received any cylinder till now.

Contact number [protected]

Dear Sir,
I am Sk Habibur Rahaman a consumer of Bharat Gas.My Consumer No. is 90868382 and LPGID[protected]. By mistake I am wrongly clicked opt out of subsidy option because I used first time and for this I am unable to apply for subsidy. So, sir I kindly request you to deactivate opt out of subsidy option. I want to avail subsidy cylinders. I belongs to a poor family.
Contact No. +91 [protected]
Email : [protected]@gmail.com
consumer type: Domestic
Distributor: City Gas, CJ-39, Salt Lake Sector-II, 24 Pgs (North), Kolkata-700091, West Bengal.

Respected sir,
I booked my gas on 9 april, 2018 and today after 10 days i didnt get the cylinder. This is the complete failure of bharat gas agency. I complaint in regular basis but there is no replies from your side. There is a big failure from agency. Behaviour of agency person is not right with us and not hearing any issues. I am really facing a big issue with your negligency.

Hi,
I had to face difficulties by my agency, Mangalmurti Bharat Gas, Thakurli East.My consumer number is 67827877 and contact number is [protected].
I booked a number to refill my cylinder. The booking reference is 3277 and the refill ID is [protected]. The paying amount is Rs 626.00 and an image is also attached here for your reference . As per this I should pay Rs626.00 only but the delivery boy forcefully charged me Rs640.00 and told us that the rate is increased. I did not argued and paid him Rs640 but he issued me the bill of Rs626 only. The remaining 14Rs seems to be his personal delivery charge.

This is not the first time. This has become their daily habbit. Earlier people used to give tip as per their comfort but now this has become mandatory for the consumer here as personal delivery rate and if any person refuse then they start arguments which later turns into fight. I dont want to be part of any type of corruption and raising my voice here seeking your help to stop this ASAP.

I am already paying too much for cylinder which is out of my budget. Every month the rate is increasing and we are suffering due to this. I want my Rs14 back . It is my hard earned money.

Hope Your quick response and help in this regard.

Thanks
Ekta Singh

Hi respected sir,

My name vinod kumar, my mother name ammaji veeranki with aadhar number[protected], with the bank details from bank of india, ac no : [protected], ifsc code : bkid0005643, masulipatnam branch.

Since last two years we are not getting the subsidy amount, agency people are saying as per ncpi the status inactive, while contacting the bank they are saying aadhar status active.

Could you please take a complaint on this and try to resolve our issue.

Thanks a lot for your support,
Vinod kumar,
[protected].

Dear sir/madam,

My gas connection got transferred to lvn gas agency in hsr layout suddenly in february 2018 without any notice. I had booked the gas cylinder refill on 13th february but no one came to deliver inspite of frequent visits to their office in hsr layout. Then, they rebilled one more cylinder on 17th february with the cash memo no.46939 for rs.736 and we took the cylinder ourselves. But i never received the subsidy refund of rs 198 in my bank.

Please check this and refund my subsidy amount.

Regards,
Mala

Sir/ madam,
My aadhar card number is[protected]
My lpg subsidy that used to come on uco bank, abohar-152116, which i have closed on[protected]. I want to get my aadhar card linked with canara bank account number[protected] which was opened on[protected]. But npci server still shows my aadhar linked to the former closed uco bank, abohar account. Due to which i am unable to receive my lpg subsidy to my new canara bank account. Bank has sent request to link my aadhar for aeps and dbt both to npci. My lpg id number is[protected].
I need assistance immediately. Contact me on my contact number +[protected]
Yours sincerery,
Rekha devi

I am s. S. M jasmine begum. My customer number is 50317702. I'm customer of bharat petroleum from 2008 and customer of sree balaji gas agency from 2009. When i am booking gas cylinder every time the delivering person asking rs.100 extra. I was complaint about this to sree balaji agency many time. But they replied me to give extra money rs.50 without taking any action. I felt unsatisfied so i asked to get transfer from bharat to indane gas. They said cannot get transferred. Then i called consumer of bharat and they said i can transfer the cylinder to indane. I went to sree balaji gas agency and explained them that head office said i can transfer to indane. Gas agency take documents from me by telling transfer but then they fill as surrender. They cheated me as i'm not well educated. I asked for transfer but they make it as surrender without my knowledge. So i kindly request you to take action for making me to get my cylinders back and you should investigate about that gas agency secretly for asking extra money like this to others and take severe action on that agency. We had complaint many more times but there is no response from your side. So we will approached consumer court about this issue and we have to face many stress due to your service so you will give compensate of 2 lakhs for our stress.