Bharat Petroleum [BPCL] Complaints & Reviews

Respected sir/madam

My self islamudin s/o abdul hamid r/o 10232 babail road hali colony panipat. I m uneducated person and dont know to mobile phonr last time ia have bool a cylander by mobile and some technical reasion i have surender my subsidy by mobile plz start my lpg gas subsidy i m very poor person and check my detail my gas connection no 10104 sv no[protected] dated 20/10/1999 saluja gas centre panipat bharat gas company

My contact no is [protected] and [protected]
Islamudin

To whom so ever it may concern,

Consumer No - 44255944
Customer Name - Shivamurthy. N

I would like to bring to your notice that we are facing during the re-fill cylinder booking and delivery every time I book a re-fill. Below is the series of incidents as to what happened this time in May when a refill was booked:

24 May 2018 - I booked a re-fill cylinder on 24 May 2018 and the booking number provided for this was 17520.

31 May 2018 - Received a message stating ‘Cash Memo No. 21559 of Rs. 650.00 is generated for booking no. 17520.’
Also received another message stating ‘cylinder was delivered on 31 May 2018 for this reference number 17520’. Please note we did not receive the re-fill cylinder till this date

01 June 2018 - Received a message stating ‘Subsidy amount of Rs.155.01 is transferred to our bank account by BPCL under DBTL Scheme for LPG cylinder delivered by cash memo no. 21559 on 31/05/2018.’
Please note we did not receive the re-fill cylinder till this date

09 June 2018 - I raised a complaint regarding this via customer help line number and the compliant number provided is 294656.
On this same date, the re-fill cylinder was delivered, but the booking reference number in this cash memo in 24267 and this is number is different from the number that I received in the message. Also the amount in this cash memo is Rs. 699.00, which is different from the message that I received.

By looking at all the above series of events I see that re-fill cylinder delivered is only 1 but there is 2 different bookings done in our Name, were in I have lost 1 booking for this year.

Also till today there is no update on the compliant that I have raised. I did call the customer help line number yesterday and they said that the compliant is still in pending status. I want this to be look into on priority and sorted as soon as possible. I have been facing issues every time I book a re-fill cylinder from this dealer – Anmol Bharat Gas Distributors and I do not get the cylinder delivered until I do multiple follow ups with them.

If this issue is not sorted as a matter o[censored]rgency, then I will have to take this to the higher authorities and to the Consumer Court if the need be. I will also post this issue in the popular websites stating the kind of service that we have been getting from Anmol Bharat Gas Distributors.

Mai ram kumar ([protected]) s/o sri lal singh rajeev nagar ashiyana patna (My cons no.[protected]
Ka rhne wla hu mai cylendar (Om sai bharat gas) ke yha se laya jab hume use karne ke baad pata chala chal ki yah cylindar direct valve leakage hi to maine calll (Om sai bharart gas) ke owner amit jee ke pass call kiya to bole ki ghar ke bahar side rakh dijiye. Unka staf bina inspection ke diya mujhe agar kisi karan bus aag lag gya hota to eska kon jimedwar hota eske baad maine request ki to bole ki maap cylendar le ke ajaiye le jne ke baad unka staf thik kar diya or bola ki amit ji bol rhe hi ki 6 kg gas kam hogya paisa lagega hum apna cylinder whi chor ke agye. Unka pass call kar ke baat kiye to dabang type ka baat kiye. Number lagne ke baad v gas nhi ata hi or message phone pe ajata hi ki gas delevery ho gya.
18/6/2018 eska reply jald se jald dejiye karan ki mere pass 1 hi cylendar hi jo unke pass chor diya

Respected
This is to inform you that since november' 2017 am not getting subsidy in my account, when i visited to the agency they told me that subsidy not be transferred in canra bank account. As per my thinking there is no condition for any user related to bank. Request you to please do the needful and transfer my complete subsidy to my account.
Consumer no. : 66516564

Hi bpcl team,
I am very upset to the distributor. This is happening second time with us. I am the consumer and my agency name is komal gas agency noida. I have not booked the cylender for filling but today we received the subsidy msg. I have done the complaint earlier but this is doing fraud with consumer again and again. Govt gives 12 cylendre in a year. But due to this fraud we could serve only 8-10 in year.

See below the msg.

(Subsidy amount of rs. 204.95 is transferred to your bank a/c by bpcl under dbtl scheme for lpg cylinder delivered by cash memo 61852 of 15/06/2018.)

Please do the needfull for the same.

Consumer no[protected]
Name - kranti kumar
Mobile no-[protected]

Dear sir/madam,
As i am requesting you to rectify the NPCI inactive issue, my aadhaar no:[protected] link with sbi using biometric and also received the authentication success massage is receive to mail id.before opening ac in sbi, salary ac is maintained in south indian bank now i closed the account same as npci is inactive.The sib employees advised to submit the aadhaar again to active bank account but i am also open new account again i got same response npci status checked in udai aadhar mapping INACTIVE, I cant receive subsidy amount please resolve .my cantact no[protected].
Mail:[protected]@gmail.com

Samridhi gas agency sarmera, nalanda (Bihar) is charging 30 rupees for giving cylinder. They are not delivering to house. People has to come to nearest road and from there they have carry by their own. On asking question about this they tell that we will not deliver to your house and will take money otherwise you will not get cylinder.
Kindly see this as serious concern because untill you will take step to rectify this, these people will never change

I have booked for gas with booking no66901 on 06june 2018 and i was informed that cash memo 109208 was generated on 04 june18 but agency did not deliver gas cylinder so far. Such thing had happened twice with me earlier also. Pl intervene in this matter and warn asoka gas agency aliganj lucknow for not repeating such undesirable happenings. Kindly intimate me reasons for delaying delivery once memo generated.
08-6-18 ram tirth yadav

I chinmaya ranjan sahoo, jagatsinghapur, odisha. On date - 29/05/2018. Time-10:35 am. Go to urmila filling station, rahama (Bharat petrol pump) for filing petrol. Fill petrol for rs. 100 and give rs. 50 note & rs. 10 coin * 5 no's. & petrol sales boy accept rs. 50 note & refuse to accept rs. 10 coin & said that this not valid. According to rbi rules, those who refuse to accept indian currency can be liable for action under section 124a (Sedition) ipc.
We captured a video of that moment.

My name is anand from chennai, i was waiting patiently to fill the petrol from the bharath petrol bunk in alwarpet, he is just showing his anger fro no reason and did not even respect me, did not even respecting the customers properly in that bunk i have no idea what the manager of that bunk is doing without checking all the issues. I filled petrol for 200 rs in card, that person who was standing there is not ready to fill petrol to me, because i was going to pay money by card and also was using some bad words. I want you to take action against that petrol bunk. Please sir.

I am having bharat gas consumer no.33461 at versa gas. I have booked for refill on dated 9.05.18 vide refill no.20685 and received sms for generating m. R. No. 28729 of rs.675/- on dated 24.05.18, then m. R. No. 32071 of rs.675/- dtd. 29.05.18 and then mr. No.32943 0f rs. 724.50 on dated 01.06.18.in spite of generating so many money receipts still i have not received my refill yet though it's almost one month is approaching from the date of booking. This type of problem is not happened this time, it is a regular problem for every month. To getting a refill from the said agencies i have to wait a month from the date of booking every month. This is the prompt service of petroleum and natural gas department under the most energetic, aggressive youth minister mr. Dharmendra pradhan. Request to take necessary immediate steps for giving a better public service.

Bharat Gas home connection Blocked
I M SHUSHILA DEVI WO AMRIT LAL ASHRAFPUR KICHHAUCHHA AMBEDKAR NAGAR DISTRIBUTR JAISWAL BHARAT GAS

BHARATGAS CONNECTION AT CONSUMER NO WAS[protected] DISTRIBUTOR CODE WAS- 179228(DOMESTIC GAS SERVICE)

KINDLY ARRANGE TO RECONNECT & DO THE NEEDFUL.
Chat conversation end
Type a message... jaiswal bharatagas gramin vitrak sap code 179228 ashrafpur kichhauchha ambedkar nagar pic 224155 thana .baskhari .thaseel tanda .

I have booked a refill on 27/05/2018 at 2 pm. Opted for on line payment and proceeded to pay the money. Unfortunately while making paymet through net banking the otp sent by bank was not visible in my mobile phone forquite some time as a result the payment could not be completed.. My refill delivery is pending. I am unable to re book again since system is not allowing to do so. On the other hand the bill is not getting generated at distributor end. The issue needs to be resolved urgently.

We transferred the domestic lpg gas connection, consumer number 72544230 on date 14 may 2018 from distrubutor adharvaah bharatgas gramin vitrak, distributor id 185904, for refund instead of giving cash they gave post dated cheque no 188154 (See attachment) dated 28-may-2018 (Post dated cheque two weeks time after transfer), now that post dated cheque also returned (As attachment) with penality of rs 177 to consumer, take serious action againt the distributor and give the refund and penality. Irrespective of giving a two weeks postdated cheque, it got return also saying overdraft account exeeded limits. Take severe action, also see this distributor reviews, very worsers than any other.

https://www.google.co.in/search?q=Adharvaah_pudupakkam%40bharatgas.in&rlz=1C1GGR...⇄ 1,,,

Respected Sir,
I had gone to BP Petrol Pump Wagholi, Pune for filling petrol in my car. After filling full tank (Rs. 2780), my card was not swiping correctly in one of the machines. Since I had no cash, the attendant told me to transfer the money to his paytm using my credit card which I did. Then, he said the money was not deposited and used another card reader to take anotehr Rs. 2780 from my credit card.

I have complained to the station manager numerous times and he keeps saying the person is in ICU. I also got his number from the paytm support team but the attendant is not picking and at other times, he is not reachable. Please take action.

The transaction was done on 9th Apr 2018 and the paytm account belongs to Ramesh Ankush Kate[protected]. Amount transfered was Rs. 2780.

Sir,
Kindly see the photos and do the needful. I still not get gas cylinder and my money back. I strongly complain against forgery of abhishek ranjan, senior officer and sankar paul, proprietor of subha gas enterprise, bharat gas. I am deeply surprised that they are supported by bharat gas officials. Plz see the screenshots, and you will realize the rest.

Hiii this is avhishek agarwal, residing at "birati enclave" flat no. 6, north nilachal, north extension, birati - 700051. My mobile number is [protected]. I have a gas connection with "ashadeep - distributor of bharat gas" office at 852, m. B. Road, birati, kolkata - 700051 landline number[protected]/0606. My consumer number is 77301071. The first two months i received my lpg subsidy in my bank account after that from last 4 months i didn't received a single penny of my lpg subsidy in my bank account. Everytime when i visited at ashadeep at that time they said that a we don't know anything you go to your bank and when i visited my bank they said my aadhar is already updated thats why
I am availing all other offers in my bank account. So i want to update my bank in bharat gas system. They will just ignoring and misbehaving. Everytime they just provide me a customer care number which is took the phone but didn't response a single time. Kindly do the needfull & take necessary action against them because they and their employee will not deserve to having the distributorship of bharat gas. They just believe to ignore the customers. They should be change their caption which is written in bottom of bharat gas logo.

I raised so many complaints against not working of 8 guns. The bunk person already informed to sales manager since no action was taken by sales manager to rectify the problem. I want it to be rectify immediately. And action to be taken against sales manager who is not fit for that posting. Sreeram agency madipakkam chennai-91 (Kaiveli). Please do needful at the earliest.

Dear sir,

I am a consumer of bharat gas megacity new town kolkata wb 700157. I am facing patahtic service, not getting refill on time after booking after multiple followup they said if you have required then come to agency will see if available. Every time they give the different reason for delaying in delivery. You can see my booking history.

Consumer no 70304941
Consumer name manisha prasad

Request you to pls intervane on the same.

Regards
Vikash sinha
M:[protected]

On 25th may at 10:30 am, i went to bharat petroleum dealer, tafcofed petrol bulk in kazhipattur village, located in old mahabalipuram road, chennai for filling petrol for my wagon r car (Vehicle no: tn 14 j 2397). Petrol boy in the outlet, even after confirming that he has to fill petrol for the mentioned amount, he filled diesel instead of petrol and once after moving the vehicle, he realized that he filled diesel instead of petrol and requested me to stop my vehicle.

By mixing diesel with my petrol vehicle, tafcofed made a huge blender and they are responsible for pushing my vehicle into repairing condition and caused heavy mental agony and work loss to me. My car is under repair now. I hereby want to take legal action against bharat petroleum and its dealer tafcofed for causing financial loss and mental agony.