Bharat Sanchar Nigam [BSNL] Complaints & Reviews

The phone No.[protected] which is dead since 19.03.08. I have broadband connection with business plan 3300, which is working. I have paid the Bill. No. [protected] dt 08.02.08 with RCT No. 127668 dt. 12.03.08 of Rs. 1630 &&&&& bill no. [protected] dt. 08.03.08 with RCT no. 127667 dt. 12.03.08 of Rs. 3850/-. After paying the bill why the phone is not working. Please forward the same email to MAHARASHTRA, PUNE, SANGHAVI EXCHANGE. the Complaint no 198 is not accepting from anywhere.

My phone Is Dead Since Last 10 Days[protected]

BSNL — phone is dead from 28/4/08

phone is totally dead and i am given him complaints on 28/4/08 and compalint no is 619 and phone no is[protected] and till date i ahve no reponse from bsnal.

My Tele phone no. 2690694 is not working for last 3 monthes. My Contact no. [protected]

bsnl exchange — phone being dead from last 2 months

my land line phone is not working properly from last 2 months
so take some quick &strict action against it

Dear Sir/Madam,

I have basic telephone No. 2604611 by name of Smt. Kanti Devi at 127/575 w-1 saket nagar, kanpur
I am so puzzled due to registered complains many times to saket nagar telephone exchange but there is no response and my phone is dead from last three months and your deptt. has raised a bill while my phone is not working from last three months.
So, I request you please resolve my problem otherwise this conversation consider as a application for disconnection of my phone.


on behalf of Kanti Devi
With Regards,

PANKAJ YAAGNIK (Son)
127/575 W-1 Saket Nagar, Kanpur
Contacts :- [protected], [protected]

Dear sir,

Our landline connection Internet broadband connection with BSNL is dead from last 15 days, i unable to connect to the Internet. I called to customer services 1500,[protected], 198 but no response and also meet with then in their office they assure that it will be restore in 2 days but still its 16 days completed, i lost 16 days when matter comes to billing, i need to pay full month bill.

If you can help in this matter, Kindly please do the needful.

Details of the Phone which is dead:
Phone No:[protected]
Customer Name: Mohammad Sharfuddin
Address:
40-172, Nehru Nagar,
Post IDPL Colony, Jagathgirigutta,
Hyderabad - 500037
Andhra Pradesh

Dear sir,

we have a landphone no 2423552 by the name of venkataiah v in wgl, it is not working properly bcse it is dead, so please take action as early as possible.

thanking u sir,
your sincerely,
jayakumar

Sir,

BSNL can stop their office with immediate effect, as non working of their staff. I have transfer my Land Line phone no:[protected], from Patuli, Kolkata to Ramchanderpur, Kolkata itself with lote of troubles and follow ups with the area manager, commercial officer.

For last TEN Days the telephone authority not connect my new telephone no:[protected], given this no by the line man.

Sorry...sorry...

Nandan Ambaly

Dear Sir

Subject---- Telephone cable stolen and not working

BSNL Telephone no[protected] Add - satoha (Dibai) Dist -Bulandshar.somebody has a stolen my
telephone cable due to that my phone is not working.

Dear sir,
today i.e.24th jan 09 from 8.45pm my landline phone is totally dead.i request u to do the needful for getting my phone restart again.
Thanking you,
R.V.Mohanan

today i.e.21st Feb 09 my landline phone is totally dead from last 1 Month.i request u to do the needful for getting my phone restart again.
Thanking you,
Munni Devi Joshi,
[protected]

my telephone no. is[protected] is dead since 2 days

Dear Sir,

My self Yogita, From Reliance Communication's -Admin, Bhosari, Pune.
Last 4-5 mth's before i had visited BSNL Bhosari Branch office,
1) Officers are not Present.
2) not Reciving the cell phone's.
3) not taking the care's of costumers .
4) not giving correct answers, always nigleting..
So, we have 3 nos .of BSNL Landline: 27112210 / 13 / 17 .

So, We are facing most of the problems due to not avilable of BSNL phones.

ITs requires to start as early as possible...

My landline phone is dead since last 5 weeks. I am using broadband connection. I am not able use internet since then, which has hamper my work. Please look into this at earliest.

my Land line number is:[protected]

Pradeep B.

Dear Sir/Madam,

I have basic telephone No. 2612245 by name of Mr. Sumit Kumar Gupta, 128/58, H-2 block, kidwai nagar, kanpur
I complained many times to saket nagar telephone exchange but there is no response and my phone is dead from second last night.
So, I request you please resolve my problem.

Thanks & regards

Sumit Kumar Gupta
Mob.: [protected], [protected]

Dear Sir,

I am Ganesh Thopate, From Bhosari, Pune.
On 8 june 2009 my phone is Dead[protected]
I have raise complaint to 198 and twice in 1500 but no positive responce from there side.
Complaint number is - 343669

I think as per rule if phone is dead around more then 3 days then we can not pay bill for that. Correct me if i am wrong.

And i have one query, I have brodband service if phone is dead about 15 days or around 1 month. Then shall we need to pay for Broadnband service. If phone is dead then there is no use of Internet service.
Please Guide me...


Please look into it.

BSNL basic telephone service — Telephone dead

My telephone no. 2610980, is dead for more then 10 days. I logged complaint on 198, its complain no. is 556, still on pending as on today 20.06.09. Two days back I went to BSNL office at Sahibabad, on GT Road and logged the complain personally, but still its not working. In between I tried to call 1500 to customer care, automated system working but no executive come over to attend the call and it always get disconnected after 10-15 minutes.
Please look into the matter.

Thanks and regards

Dilip Kumar Chowdhury
[protected]

Dear Sir
My Teliphone No, is [protected], it is totaly ded from last two month, please repair early because im suffaring from blood presser so i want medical trtament urgently. Please help me as a humanbing.

Dear Sir
My Teliphone No, is [protected], it is totaly ded from last two month, please repair early because im suffaring from blood presser so i want medical trtament urgently. Please help me as a humanbing.

Dear Sir,
My Teliphone is[protected]. It is totaly ded from last two month so please give me refund in my bill of
last two monts.It is totaly ded from 1/5/2009 to stil now today 25/6/2009.

n/a — Phone is dead

Dear Sir, My phone no. is 28605796. My landline phone is completely dead. So please take quick action as soon as possible. Thank u.

My telephone connnection[protected] is dead for last 20 days. i registered complaint no. of times on 198 and got complaint no. every time. I talked to Mr. vishnu (SDO offcie) on[protected] alos but despite verbal assurance, nothing is done so far.

while receiving incoming calls there is disturbance in hand-set.Remaining times dial tone dead

Respected sir, our BSNL landline phone was dead since 3 days.. our the number is[protected]

BSNL — phone not working it is dead

sir my landline no is[protected] & phone is not working it is dead pl repair it as soon as possible

phone is dead since 2 days ......i request the authority to check into this matter

my bsnl number is[protected]

my address is : 5-1-652, 2nd floor, troop bazar.

my bsnl phone 22517066 is dead since past one month kindly look to it...

my landline was out of order already inform no response[protected]

Dear Sir,

We have landline Telephone it No.[protected], which had been dead from long time.

So, Plz. check it and make it in a working position.


With Regards

S R TIRU, A-99, Shalimar Garden Extn.2, Sahibabad

PHONE NOT WORKING FROM NIGHT — PHONE DEAD

PHONE IS NOT WORKING FROM NIGHT, AND YOUR 198 IS NOT

WORKING PROPERLY.PL SEE.

RAIPUR = 0771 2412512
NAME = RENU JHA

PL SEE URGENTLY.

YOUR COMLLAINED NUMBERS ARE NOT WORKING PROPERLY.( 198 )

ALSO :[protected] & 2521198

respected sir,

#332 phase 2 mohali.
[protected]
I have both landline and broadband connections. broadband is working properly, but all incoming and outgoing calls are disconnected of our landline from last 3 days.
plz maintain as early as u can
thanking u,
yours sincerely
Agamjot

Respected sir, our BSNL landline phone was dead since 1 month... our the number is[protected]

Sir ,
I have a connection of BSNL landline No[protected], and the same has been dead. I have registered a complaint in this regard on 10.06.2011. but nothing has been heard so far. It is very regretted to say that I am facing very dificulties due to non working condition of my Phone. Please take an immediate action in this regard and sort out this problem. My address is given below:-

Servesh Kumar Joon
House No. 1, Near House No. 1574,
HUDA, Tubewell No 7, Sector-17 C
Gurgaon.
Mobile No [protected]

phone is dead after 2 months. no incoming and no outgoing. service man not provide service[protected]

Bharat Sanchar Nigam Limited- Calcutta Telephones — My phone is not working for last 15 days

Dear Sir,

I am a regular customer of Calcutta Telephones, myy telephone nos are[protected] and[protected]. Both the telephones are not working and are in dead condition for last 15 days.

The location of my connection is " GARIA GARDENS, P.O. GARIA, KOLKATA-700 084.

You are hereby requested to kindly look into the matter and do the needful at an earliest. As Telephone is an emergency means and it requires to be in operation.

I look forward to have better services from BSNL at all times.

With thanks and regards,,
Anik Das Gupta & Krishna Das Gupta
[protected]

Bharat Sanchar Nigam Limited — phone is dead

our telephone number[protected] is dead since more than 60 days.
despite the complaints, no one is linstening.
sorry state of affairs.

Bharat Sanchar Nigam Ltd. — Not Providing Service after payment

दिनांक : 31/03/2012
विषय:- कार्य न करने के सम्बन्ध में |

उक्त विषय में लेख है कि अमिटी आईटी सोलुसंस के द्वारा बीएसएनएल संचार भवन को दिनांक 31/01/2012 को FTTH कनेक्सन बाबत आवेदन किया गया साथ ही इस कनेक्शन हेतु निगम के अधिकारियो ने तीन अन्य अधिकारियो से कंपनी के पते पर Feasibility चेक करवाई गई, इसके पश्चात ही कम्पनी द्वारा उक्त FTTH कनेक्सन हेतु आवेदन किया गया जिसका Demand Note No : N983242 है साथ ही कम्पनी द्वारा भुगतान हेतु रुपये 6654/- का cheque भी दिया गया था | किन्तु कुछ दिनों पश्चात निगम द्वारा हमें सूचित किया गया कि cheque द्वारा भुगतान मान्य नहीं है | तत्पश्चात कम्पनी द्वारा नगद भुगतान निगम को दिनांक 15/02/2012 को किया गया |

परन्तु उक्त क्रम के पश्चात निगम द्वारा कम्पनी को FTTH सेवा उपलब्द नहीं करवाई गई जबकि पूर्व में निगम के अधिकारियो द्वारा कम्पनी को पूर्ण विस्वास दिलाया गया कि भुगतान के 3- 4 दिन पश्चात कंपनी को यह सेवा उपलब्द करवादी जाएगी परन्तु आज दिनांक 03/03/2012 तक निगम द्वारा यह सेवा उपलब्ध नहीं करवाई गई है , न ही निगम के किसी अधिकारी / कर्मचारी ने इस बावत कम्पनी से संपर्क किया | इस प्रकार प्रथम दृष्टि मे यह 'सेवा में कमी' है | कंपनी के द्वारा जब निगम के अधिकारियो से जब बात की गई तो निगम के अथिकरियो ने ज़िम्मेदारी न लेते हुए इस बावत गोल - मोल ज़बाव दिए |

BSNL — Phone is dead from last three months

Res. Sir,


my phone no. is [protected],my telephone is dead from last three months,I have complained many time to the bsnl office. but they reply me that i would have to repair my line on my own labour on our own expences. plz solve my problem on urgent basis. thanks.
VIKRAM SHARMA
VILL. KAMRANI,TEH. TIBBI
DISTT. HANUMANGARH.

MY LANDLINE TELEPHONE IS DEAD FOR LAST 3 DAYS

Gursewak singh yadav haryou kalan

LAND LINE PHONE IS DEAD

BSNL KOLKATA LANDLINE NO.[protected] is dead

Sir My Phone is working till 2 week

my ph no is[protected]...not working more than 14 days..several times complaints..but no result...pls do the needful..another no:[protected].

My cell no is [protected], I never asked BSNL for activation of cricket updates. But they activated and deducting Rs. 30/ PM. Several times I informed through letter to CGM, and GM (Cellone). No use. Please inform me how to deactivate cricket updates on my prepaid mobile.

how to deactivate caller tune of bsnl

sir,
please deactivate my bsnl online games connection as i am not interested in that.i contacted the toll free number but there was no response on ur part..for contact details my landline number is [protected].

sir, please deactivate my bsnl online games demand as it is not required for me ur toll free number not working at all always it says number busy. i think it is programmed like that and u r forcibly making customers to use it. this is very ridiculous on ur part as u r losing trust in public by these acts. plz deactivate my account quickly my no is [protected]

dear sir,
plz help me to deactivate the HUNGAMA MOD. i have been sent a bill with additional charge of Rs 144, which is unexpected. i am a bsnl broadband consumer for 2 years.

My name is [protected] . bsnl has offered a free package of games for one month. the period is over . I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account. Please do the needful....

i m vijay , my landline no. is[protected] , i want to deactivate my account of online games . But i forgot my id and password so please deactivate my account through my land line phone number. THANKS.

Dear Sir

I (Ravi kumar) am having a land line number[protected] with A/C no.[protected].Presently my phone was deactivated due to non payment of my previous bill.Actually for the of OCT was Rs.269& NOV was Rs230.Now i had paid total Rs499 at AP-ONLINE franchise Praja E-Seva on[protected] in Mantralayam with Transaction Id was TR[protected].But still today it was not activated.In portal status of bill is pending.I request u sir please activate as early as possible.

Please do needful sir
Your's sincerely
V.Ravikumar
[protected]

Dear Sir

I (Ravi kumar) am having a land line number[protected] with A/C no.[protected].Presently my phone was deactivated due to non payment of my previous bill.Actually for the of OCT was Rs.269& NOV was Rs230.Now i had paid total Rs499 at AP-ONLINE franchise Praja E-Seva on[protected] in Mantralayam with Transaction Id was TR[protected].But still today it was not activated.In portal status of bill is pending.I request u sir please activate as early as possible.

Please do needful sir
Your's sincerely
V.Ravikumar
[protected]
[protected]

my number is [protected] i have activated 56505 shani pack by mistake i caomplaines in customer care but they r nt listening to it my complain number is D12OR942177 i have lodged complain since 1 month
so plz kindly deactivate it
Yours faithfully
Binay mishra

i want to deactivate the BSNL GAMES ON DEMAND we dont need this service but still without our knowledge we are geting the charge 200/- rupees every month in the bill its a request plz deactivate this games on demand service as soon as possible.

Mohd Mubeen ph. no. is 23340782 plz try to solve this as soon as possible.

BSNL — Deactivation help

o Please help & deactivate all plan. message came from 59595007 , Rs 7 has been deducted and love plan renewed for 7 days , please deactivate immediately. I am help less in Karur my no.[protected]

G.SUDHAKAR, BSNL LAND LINE :NO.[protected]WANTED TO DEACTIVATE ONLINE HUNGAMA MOVIES ON DEMAND PROGRAMME .SO PLEASE DO IT IMMEDIATELY.

My cell number is [protected]. On 29/ 02/ 13 a subscription was deducted from my cell for southern babes wallpaper service message, without my knowledge. I do not want this service message. I have already given complaints three times through this consumers complaint. But BSNL has not yet deactivated this so far. So please deactivate and unsubscribe this service message immediately.
J.KRISHNAN
KARAIKAL
[protected]

My cell number is [protected]. On 29/ 02/ 13 a subscription was deducted from my cell for southern babes wallpaper service message, without my knowledge. I do not want this service message. I have already given complaints three times through this consumers complaint. But BSNL has not yet deactivated this so far. So please deactivate and unsubscribe this service message immediately.
J.KRISHNAN
KARAIKAL
[protected]

deactivate bsnl hungama(movies on demand&games on demand by hungama)

Rs 15 has been charged fr renewing BSNL Chat messenger...wants to deactivate.mobile no is [protected]

I want to deactivate bsnlhungama plan immediately my land line number is[protected]

Please help me in deactivating my bsnl hungama service because I find it of no use to me. My landline number is[protected]. Thankyou.

I WANT TO DEACTIVATE HUNGAMA > SOON DO IT AS POSSIBLE ... RETURN MY MONEY I DIDNT SUBSCRIBE THIS>>>>> MY PHONE NUMBER IS [protected]

KINDLY DE-ACTIVATE MY BSNL HUNGAMA OFFER ASAP. MY LANDLINE NUMBER ID[protected]. THANK YOU

ASAP

I want to deactivate bsnl hungama plan.. my lanline number is [protected]

Sir my landline number is[protected] .. Please deactivate Hunguma service

Sir,
Please deactivate our hugama services such as movies/musics / games on land line no[protected]. actually we not need such services . we are paying for Rs 201/- for this service actually we are not using such service, so please deactive this service from my landline.

Sir,
Please deactivate our hugama services such as movies/musics / games on land line no[protected]. actually we not need such services . we are paying for Rs 201/- for this service actually we are not using such service, so please deactive this service for from our landline.

Sir,
BSNL is having limited as well as unlimited plans .
For limite dplans they have sped of 256 kbps and have a free night usage from 2 -8 am. Download speed that we get using the same was around 200kb/sec
Now the other unlimited plans with same speed of 256 kbps , gives a download spped of 30kb only which is a cheating.
Please ban BSNL from cheating consumers like and have them compensate the consumers for the money which they are paying.
This is critical since public money is being used to cheat consumers without providing good service. Consumer complaints are least cared for in this company.

Please do something else it is high time to stop cheaters.

my telephone No. 2315695 which is at Jato Sreet, Moradabad is out of order, unable to lodge complaint at complaint regsitration phone No. 198 is not responding at least for for last one week.
Khanna

I feel being harrashed by by these BSNL employee. as they have taking sufficient time to repair any short of issue. it can be only negelecting attitude for such a long delay.

i want some help please do something abt this bill otherwise i will kill my self as i cant bare this much of bill and tension related to that..

HI! gone through ur complaint. dont bother and have courage. I m here to help u, send me complete deatsils and I will give u the rht path to complaint to the consumer redresel o[censored]r area from where u have purchasd this 3 G . I want to know the truth whether u were using it as commercial lway or its by mistake or some one is using ur 3G illegally, if its so u need to compliant to police for it.
ashish
[protected]@gmail.com
[protected]W

corect the mobile number

[protected]
ashish

To
BSNL Nodal Officer,
Kolkata

This is a complaint for BSNL 3G connection USB Data Card .

This has reference to my 3G Data card connection mobile no. [protected]. My account no. is[protected]. ( Post paid connection )

I purchased the USB data card at Rs. 2000 /- from SDE (marketing ) Mr. Bandyopadhay from DumDum Telephone exchange. The USB modem is not working on laptops and also there is very weak signal in our area ( Anupama Housing Complex ) on VIP road. The USB modem is not working at all with laptops and also with Windows Vista. I had told them that I am going to use it for my laptop. They are sitting in the marketing section without any knowledge of the product ( modem ) whether it is compatible with laptops and windows vista. They are selling the USB 3G modem with false information that it is going to work on laptops and all Windows Operating System .
When I enquired properly in the BTS & Maintenance section – the person sitting there confirmed and gave me wrong information that the 3G tower signal is very good in our area - ( Anupama Housing Complex ) on VIP road . But when I used the modem in this area. The signal was very very weak and the Internet connection did not open. I reported the matter to SDE marketing ) Mr. Bandyopadhay from DumDum Telephone exchange. But I had to face a lot of harassment. He gave me another wrong information and sent me to Salt Lake exchange and said technicians are available there to make my modem work. But no technician was there and they were not able to fix my modem. The modem was working only on Desktop computers and that also very slow. But it was not working with laptops. I told them that why are they selling modems to customers who are going to use it for laptops when it is not working on laptops. I spent Rs. 2000 for the modem but I did not get any service from the modem. Kindly arrange for return of this faulty modem not compatible with laptops & network problems in our area and refund my modem cost amount Rs. 2000.
Another person also reported to SDE ( marketing section ) Dum Dum Exchange that the 3G connection is not working in his Birati Area also.
I took the connection on 13th May 2011 and had to surrender the sim on 25th June 2011. I was harassed further by asking me to collect the security deposit amount from Chittaranjan Avenue Telephone Exchange. What is all this nonsense – you are making me run to different Telephone Exchange just for a modem provided by you which is not working. BSNL DumDum Exchange SDE marketing staff are giving Incorrect Information and selling 3G modems and the consumer is NOT SATISFIED and HARASSED.
I had to pay 2 months bill rental amount Rs. 1215 but could not use the Internet. I have faced a lot of harassment from BSNL DumDum Telephone exchange and they gave me all wrong information and sold the modem to me which did not function properly with laptops and in areas with weak signal and network problem. Since I am not getting any service from your BSNL 3G modem and as a consumer I did not get any satisfaction from your product and service so kindly arrange for return of the modem and refund of the modem cost Rs. 2000.

Please resolve the matter as early as possible. Otherwise I shall have to report the matter and write a complaint to Dept. of Telecommunication ( DOT ). I have already registered a complaint with National Consumer Forum ( complaint no. 307998 ) on 30th July 2011.

Thanking you,
Yours sincerely
Kakoli De

( Kolkata city )

Contact no. [protected]

E-mail address : [protected]@rediffmail.com

SUBJECT ; CUSTOMER GRIEVANCE
DEAR SIR,
REGRETE TO INFORM YOU THAT DESPITE OF OUR NUMEROUS REQUESTS. I FAIL TO RECEIVE ANY PROPER RESPONSE FROM YOUR SIDE. THIS IS LAST REQUEST FROM MY SIDE. AFTER THAT I WILL BOUND TO TAKE LEGAL ACTION AGAINST HARASSMENT AND YOU WILL BE TOTALLY RESPONSIBLE FOR THAT.
AS PER GUIDELINE OF DOT/TRI YOU CAN NOT ACTIVATE /RENEWED /DEDUCT ANY AMOUNT AGAINST ANY SERVICES WITHOUT REQUEST / CONCENT OF CUSTMORS.
DESPITE OF OUR NUMEROUS REQUEST TO NOT RENEWED MYBSNL TUNE SERVICES. I HAVE BEEN CONTINUOUSLY CHARGED VIDE MESSAGE GIVEN BELOW PLS. UNSUBSCRIBE THIS SERVICE FROM MY MOBILE PHONE NO.[protected]
"YOUR REGISTRATION IS DONE SUCCESSFULLY THIS SERVICE WOULD BE RENEWED AFTER 4DAYS.’’
I HOPE YOU WILL UNSUBSCRIBE THIS SERVICE IMMEDIATELY AND REFUND ME THE MONEY ALREADY DEDUCTED FROM PAST ONE YEAR..Your, s faithfully

Yours truly,
R.K.Singh Bisen
[National Secretary]
AKHIL BHARTIYA KSHATRIYA MAHASABHA

Sir,

It is my painful duty to inform you, I am Vishal Narain . My mobile number is [protected] Uttar Pradesh East in Lucknow . I have so many complain in bsnl Customer care please deactivate my service [protected] in my mobile phone but one year ago but customer care always says, " Service is deactivate within 48 hours but one Year almost has been complete but service has not been deactivate. My Docket number is bsnl L20UP1472441.
I request you, please deactivate this service in my mobile phone and also request punished to staff which person is not deactivate my service .

I live on the first floor of the same house as that of irihal, and my land line No. is[protected]. I agree with Mr. Irihal's' experience.

I live in the second floor of Mr. Irihal's apartment. My land line No. is[protected].Ihave the same experience as that of Mr. Irihal.

Intolerably noisy land-line phone which does not allow us to speak or hear anyone during a conversation. I have complained many times over the past few months now but the defect has not been rectified. A picture of the junction box holding our land-line is attached here.

landline not working for the last one month despite many complaints given at the kirkee bsnl exchange. comlain docket no.004549 dt. 27.09.2010
phone no. 25811822
GOD PLEASE FORGIVE THIS IRRESPONSIBLE BEHAVIOUR OF BSNL AUTHORITIES BECAUSE THEY DONT KNOW WHAT THEY ARE DOING IN THIS WORLD OF TOUGH COMPETATION.

landline not working for the last one month Landline no[protected]

My tel No 25468460 not working since last 8 days despite repeated complaints
to karvenagar telephone exchange no use. The Engineer Jadhav mobile No [protected] does not have time to lift the mobile n answere the Incharge Karvenagar telephone exchange mobile no [protected] is out of station
no use daily calling the lineman Zhamre says fault undected in cable no idea
when the land line will start total negative and arrogant reply by the staff at
karvenagar telephone exchnage statting that you need not phone daily i[censored]
want BSNL this is the service u want u keep or remove the connection

there is no response from bsnl after reapeted complaints for my landline no.[protected] my comlaint docket no. is 002171. PLEASE SOME BODY HELP ME BECAUSE I DONT KNOW WHAT TO DO.

My BSNL line has been dead for over 6 weeks. Registering of complaints has made no difference. When I call I am told that there is a technical problem which only a certain Mr Patel can answer and Mr Patel is on leave.
I put in an application for a wi fi connection 4 weeks ago and there has been no progress on that too. Here too I am told that there is a technical problem which only Mr Patel can address. But where is Mr Patel????????

My landline phone[protected] is not working from June 2014. But I received a notice that I have not paid my bill for 6months that is Rs 1043 or we will send u a notice any way I paid Rs 1043 on 29th nov 2014 u can check that we have not been using the phone from June 2014. But still we got the bill. To counter that today I recd an SMS that I have to pay Rs 525 for 1st dec. why should I pay for the mistakes of Bsnl. Pls check my complaints
Thank you
S h bhamani
Pune