Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My cell no is [protected], I never asked BSNL for activation of cricket updates. But they activated and deducting Rs. 30/ PM. Several times I informed through letter to CGM, and GM (Cellone). No use. Please inform me how to deactivate cricket updates on my prepaid mobile.

how to deactivate caller tune of bsnl

sir,
please deactivate my bsnl online games connection as i am not interested in that.i contacted the toll free number but there was no response on ur part..for contact details my landline number is [protected].

sir, please deactivate my bsnl online games demand as it is not required for me ur toll free number not working at all always it says number busy. i think it is programmed like that and u r forcibly making customers to use it. this is very ridiculous on ur part as u r losing trust in public by these acts. plz deactivate my account quickly my no is [protected]

dear sir,
plz help me to deactivate the HUNGAMA MOD. i have been sent a bill with additional charge of Rs 144, which is unexpected. i am a bsnl broadband consumer for 2 years.

My name is [protected] . bsnl has offered a free package of games for one month. the period is over . I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account. Please do the needful....

i m vijay , my landline no. is[protected] , i want to deactivate my account of online games . But i forgot my id and password so please deactivate my account through my land line phone number. THANKS.

Dear Sir

I (Ravi kumar) am having a land line number[protected] with A/C no.[protected].Presently my phone was deactivated due to non payment of my previous bill.Actually for the of OCT was Rs.269& NOV was Rs230.Now i had paid total Rs499 at AP-ONLINE franchise Praja E-Seva on[protected] in Mantralayam with Transaction Id was TR[protected].But still today it was not activated.In portal status of bill is pending.I request u sir please activate as early as possible.

Please do needful sir
Your's sincerely
V.Ravikumar
[protected]

Dear Sir

I (Ravi kumar) am having a land line number[protected] with A/C no.[protected].Presently my phone was deactivated due to non payment of my previous bill.Actually for the of OCT was Rs.269& NOV was Rs230.Now i had paid total Rs499 at AP-ONLINE franchise Praja E-Seva on[protected] in Mantralayam with Transaction Id was TR[protected].But still today it was not activated.In portal status of bill is pending.I request u sir please activate as early as possible.

Please do needful sir
Your's sincerely
V.Ravikumar
[protected]
[protected]

my number is [protected] i have activated 56505 shani pack by mistake i caomplaines in customer care but they r nt listening to it my complain number is D12OR942177 i have lodged complain since 1 month
so plz kindly deactivate it
Yours faithfully
Binay mishra

i want to deactivate the BSNL GAMES ON DEMAND we dont need this service but still without our knowledge we are geting the charge 200/- rupees every month in the bill its a request plz deactivate this games on demand service as soon as possible.

Mohd Mubeen ph. no. is 23340782 plz try to solve this as soon as possible.

BSNL — Deactivation help

o Please help & deactivate all plan. message came from 59595007 , Rs 7 has been deducted and love plan renewed for 7 days , please deactivate immediately. I am help less in Karur my no.[protected]

G.SUDHAKAR, BSNL LAND LINE :NO.[protected]WANTED TO DEACTIVATE ONLINE HUNGAMA MOVIES ON DEMAND PROGRAMME .SO PLEASE DO IT IMMEDIATELY.

My cell number is [protected]. On 29/ 02/ 13 a subscription was deducted from my cell for southern babes wallpaper service message, without my knowledge. I do not want this service message. I have already given complaints three times through this consumers complaint. But BSNL has not yet deactivated this so far. So please deactivate and unsubscribe this service message immediately.
J.KRISHNAN
KARAIKAL
[protected]

My cell number is [protected]. On 29/ 02/ 13 a subscription was deducted from my cell for southern babes wallpaper service message, without my knowledge. I do not want this service message. I have already given complaints three times through this consumers complaint. But BSNL has not yet deactivated this so far. So please deactivate and unsubscribe this service message immediately.
J.KRISHNAN
KARAIKAL
[protected]

deactivate bsnl hungama(movies on demand&games on demand by hungama)

Rs 15 has been charged fr renewing BSNL Chat messenger...wants to deactivate.mobile no is [protected]

I want to deactivate bsnlhungama plan immediately my land line number is[protected]

Please help me in deactivating my bsnl hungama service because I find it of no use to me. My landline number is[protected]. Thankyou.

I WANT TO DEACTIVATE HUNGAMA > SOON DO IT AS POSSIBLE ... RETURN MY MONEY I DIDNT SUBSCRIBE THIS>>>>> MY PHONE NUMBER IS [protected]

KINDLY DE-ACTIVATE MY BSNL HUNGAMA OFFER ASAP. MY LANDLINE NUMBER ID[protected]. THANK YOU

ASAP

I want to deactivate bsnl hungama plan.. my lanline number is [protected]

Sir my landline number is[protected] .. Please deactivate Hunguma service

Sir,
Please deactivate our hugama services such as movies/musics / games on land line no[protected]. actually we not need such services . we are paying for Rs 201/- for this service actually we are not using such service, so please deactive this service from my landline.

Sir,
Please deactivate our hugama services such as movies/musics / games on land line no[protected]. actually we not need such services . we are paying for Rs 201/- for this service actually we are not using such service, so please deactive this service for from our landline.

Sir,
BSNL is having limited as well as unlimited plans .
For limite dplans they have sped of 256 kbps and have a free night usage from 2 -8 am. Download speed that we get using the same was around 200kb/sec
Now the other unlimited plans with same speed of 256 kbps , gives a download spped of 30kb only which is a cheating.
Please ban BSNL from cheating consumers like and have them compensate the consumers for the money which they are paying.
This is critical since public money is being used to cheat consumers without providing good service. Consumer complaints are least cared for in this company.

Please do something else it is high time to stop cheaters.

my telephone No. 2315695 which is at Jato Sreet, Moradabad is out of order, unable to lodge complaint at complaint regsitration phone No. 198 is not responding at least for for last one week.
Khanna

I feel being harrashed by by these BSNL employee. as they have taking sufficient time to repair any short of issue. it can be only negelecting attitude for such a long delay.

i want some help please do something abt this bill otherwise i will kill my self as i cant bare this much of bill and tension related to that..

HI! gone through ur complaint. dont bother and have courage. I m here to help u, send me complete deatsils and I will give u the rht path to complaint to the consumer redresel o[censored]r area from where u have purchasd this 3 G . I want to know the truth whether u were using it as commercial lway or its by mistake or some one is using ur 3G illegally, if its so u need to compliant to police for it.
ashish
[protected]@gmail.com
[protected]W

corect the mobile number

[protected]
ashish

To
BSNL Nodal Officer,
Kolkata

This is a complaint for BSNL 3G connection USB Data Card .

This has reference to my 3G Data card connection mobile no. [protected]. My account no. is[protected]. ( Post paid connection )

I purchased the USB data card at Rs. 2000 /- from SDE (marketing ) Mr. Bandyopadhay from DumDum Telephone exchange. The USB modem is not working on laptops and also there is very weak signal in our area ( Anupama Housing Complex ) on VIP road. The USB modem is not working at all with laptops and also with Windows Vista. I had told them that I am going to use it for my laptop. They are sitting in the marketing section without any knowledge of the product ( modem ) whether it is compatible with laptops and windows vista. They are selling the USB 3G modem with false information that it is going to work on laptops and all Windows Operating System .
When I enquired properly in the BTS & Maintenance section – the person sitting there confirmed and gave me wrong information that the 3G tower signal is very good in our area - ( Anupama Housing Complex ) on VIP road . But when I used the modem in this area. The signal was very very weak and the Internet connection did not open. I reported the matter to SDE marketing ) Mr. Bandyopadhay from DumDum Telephone exchange. But I had to face a lot of harassment. He gave me another wrong information and sent me to Salt Lake exchange and said technicians are available there to make my modem work. But no technician was there and they were not able to fix my modem. The modem was working only on Desktop computers and that also very slow. But it was not working with laptops. I told them that why are they selling modems to customers who are going to use it for laptops when it is not working on laptops. I spent Rs. 2000 for the modem but I did not get any service from the modem. Kindly arrange for return of this faulty modem not compatible with laptops & network problems in our area and refund my modem cost amount Rs. 2000.
Another person also reported to SDE ( marketing section ) Dum Dum Exchange that the 3G connection is not working in his Birati Area also.
I took the connection on 13th May 2011 and had to surrender the sim on 25th June 2011. I was harassed further by asking me to collect the security deposit amount from Chittaranjan Avenue Telephone Exchange. What is all this nonsense – you are making me run to different Telephone Exchange just for a modem provided by you which is not working. BSNL DumDum Exchange SDE marketing staff are giving Incorrect Information and selling 3G modems and the consumer is NOT SATISFIED and HARASSED.
I had to pay 2 months bill rental amount Rs. 1215 but could not use the Internet. I have faced a lot of harassment from BSNL DumDum Telephone exchange and they gave me all wrong information and sold the modem to me which did not function properly with laptops and in areas with weak signal and network problem. Since I am not getting any service from your BSNL 3G modem and as a consumer I did not get any satisfaction from your product and service so kindly arrange for return of the modem and refund of the modem cost Rs. 2000.

Please resolve the matter as early as possible. Otherwise I shall have to report the matter and write a complaint to Dept. of Telecommunication ( DOT ). I have already registered a complaint with National Consumer Forum ( complaint no. 307998 ) on 30th July 2011.

Thanking you,
Yours sincerely
Kakoli De

( Kolkata city )

Contact no. [protected]

E-mail address : [protected]@rediffmail.com

SUBJECT ; CUSTOMER GRIEVANCE
DEAR SIR,
REGRETE TO INFORM YOU THAT DESPITE OF OUR NUMEROUS REQUESTS. I FAIL TO RECEIVE ANY PROPER RESPONSE FROM YOUR SIDE. THIS IS LAST REQUEST FROM MY SIDE. AFTER THAT I WILL BOUND TO TAKE LEGAL ACTION AGAINST HARASSMENT AND YOU WILL BE TOTALLY RESPONSIBLE FOR THAT.
AS PER GUIDELINE OF DOT/TRI YOU CAN NOT ACTIVATE /RENEWED /DEDUCT ANY AMOUNT AGAINST ANY SERVICES WITHOUT REQUEST / CONCENT OF CUSTMORS.
DESPITE OF OUR NUMEROUS REQUEST TO NOT RENEWED MYBSNL TUNE SERVICES. I HAVE BEEN CONTINUOUSLY CHARGED VIDE MESSAGE GIVEN BELOW PLS. UNSUBSCRIBE THIS SERVICE FROM MY MOBILE PHONE NO.[protected]
"YOUR REGISTRATION IS DONE SUCCESSFULLY THIS SERVICE WOULD BE RENEWED AFTER 4DAYS.’’
I HOPE YOU WILL UNSUBSCRIBE THIS SERVICE IMMEDIATELY AND REFUND ME THE MONEY ALREADY DEDUCTED FROM PAST ONE YEAR..Your, s faithfully

Yours truly,
R.K.Singh Bisen
[National Secretary]
AKHIL BHARTIYA KSHATRIYA MAHASABHA

Sir,

It is my painful duty to inform you, I am Vishal Narain . My mobile number is [protected] Uttar Pradesh East in Lucknow . I have so many complain in bsnl Customer care please deactivate my service [protected] in my mobile phone but one year ago but customer care always says, " Service is deactivate within 48 hours but one Year almost has been complete but service has not been deactivate. My Docket number is bsnl L20UP1472441.
I request you, please deactivate this service in my mobile phone and also request punished to staff which person is not deactivate my service .

I live on the first floor of the same house as that of irihal, and my land line No. is[protected]. I agree with Mr. Irihal's' experience.

I live in the second floor of Mr. Irihal's apartment. My land line No. is[protected].Ihave the same experience as that of Mr. Irihal.

Intolerably noisy land-line phone which does not allow us to speak or hear anyone during a conversation. I have complained many times over the past few months now but the defect has not been rectified. A picture of the junction box holding our land-line is attached here.

landline not working for the last one month despite many complaints given at the kirkee bsnl exchange. comlain docket no.004549 dt. 27.09.2010
phone no. 25811822
GOD PLEASE FORGIVE THIS IRRESPONSIBLE BEHAVIOUR OF BSNL AUTHORITIES BECAUSE THEY DONT KNOW WHAT THEY ARE DOING IN THIS WORLD OF TOUGH COMPETATION.

landline not working for the last one month Landline no[protected]

My tel No 25468460 not working since last 8 days despite repeated complaints
to karvenagar telephone exchange no use. The Engineer Jadhav mobile No [protected] does not have time to lift the mobile n answere the Incharge Karvenagar telephone exchange mobile no [protected] is out of station
no use daily calling the lineman Zhamre says fault undected in cable no idea
when the land line will start total negative and arrogant reply by the staff at
karvenagar telephone exchnage statting that you need not phone daily i[censored]
want BSNL this is the service u want u keep or remove the connection

there is no response from bsnl after reapeted complaints for my landline no.[protected] my comlaint docket no. is 002171. PLEASE SOME BODY HELP ME BECAUSE I DONT KNOW WHAT TO DO.

My BSNL line has been dead for over 6 weeks. Registering of complaints has made no difference. When I call I am told that there is a technical problem which only a certain Mr Patel can answer and Mr Patel is on leave.
I put in an application for a wi fi connection 4 weeks ago and there has been no progress on that too. Here too I am told that there is a technical problem which only Mr Patel can address. But where is Mr Patel????????

My landline phone[protected] is not working from June 2014. But I received a notice that I have not paid my bill for 6months that is Rs 1043 or we will send u a notice any way I paid Rs 1043 on 29th nov 2014 u can check that we have not been using the phone from June 2014. But still we got the bill. To counter that today I recd an SMS that I have to pay Rs 525 for 1st dec. why should I pay for the mistakes of Bsnl. Pls check my complaints
Thank you
S h bhamani
Pune