Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Respeted sir
I m user of BSNL Mobile Number [protected]. I m using this No for internet purpose. What my net
speed is very slow then other Numbers. I had insert other sim in my Modem it giving me more
speed then this Number. I have got Modem in BSNL Office. Speed of modem is 7.2 mbs even than
my net speed is very slow. I had made frequently call to BSNL customer care they suggest me to
change sim card. I...

This is an email I have sent to board of directors yet no action has been taken.

My BSNL land line Number[protected]

I have been using BSNL broad band and landline for 2 years. Broad band is acceptable but the hand set provided initially was faulty. I had hardly used handset for a month. I could hardly receive calls and could never make calls. I made numerous telephonic complaints on automated system and...

I am Jayasankar from Lawspet, Puducherry. I raised a complaint on 26-July-2011 (SR#[protected]) regarding my phone was totally dead. The docket was closed three days back, but the issue is not yet resolved. More than a week i am running behind BSNL Local office and met JE, AE, but it was totally waste and i m at the end of frustration limit. I don't know how they closed my docket without resolving the issue. In the city limit more...

dear sir
i am using BSNL post paid mobile connection. i want call barring four digit password for active call barring facility. plz. tell me how can i get it
c.m.mehta
[protected]
[protected]@rediffmail.com...

Dear Sir
I want Change My NO Bsnl To Uninor ,I have Request 24/06/2011To mnp But my Current Operater(bsnl) Reject My Request.Reson Off My Excel Power Services Is Running,Same Day I Will Request On Customer Care To Stop[ This Services Than He Give Me 72 Hours Time To Stop This Services but 72+96 hours Go But Bsnl Not Stop My Services,Todet Call To CC He Give Me After 48 Hours Stop Services

please Tell Me Sir...

with reference to my lead id MHNAG[protected] dated 10.06.2010.
till today nobody is responded.
i have received a sms on [protected] that it is not feasible from 54141. how it is not feasible for Nagpur city?
I am very much in need of brodband connection with LL now I have to opt for another service provider.
my mobile no.[protected].
i m expecting positive response from u for this complaint.
regards,br...

The Broad band has not been functioning for last 6 months in our G.P. Office.Plse reconnect it .Many times we requested ur Panskura Off. over telephone but no action has been taken till now.
S/d
Pradhan
Gobindanagar G.P.
Panskura-1 dev. Block.
Land no-252428
Mob-[protected]...

Dear Sir,
i applied for a landline connection that i was refused due to non fisibility in my area.they sain you can apply for WLL, i again applied for WLL now they are not giving this from last 10-15 days, when ever i send someone to ask the say we will do it in 2-3 days, i am fed up of the answer. i have paid the amount twice one time for landline and next time for WLL my reg no with Bajaj nagar exchange Jaipur is [protected]
br...

CHARGES IN BRODBAND
I applied for brodband in my telephone no.[protected] in march 2011,with my own modem,they told me brodband will start within a week,they comes to my home & install the modem. after one month i got a bill from bsnl they charged Rs.250 for installation & rant of brodband, while brodband yet not install !!!!!!!!!!!!!!. I complaint on 01/06/2011 about above.But there is no reply from bsnl.Again today i write...

I changed b snl plan 199 to bb6 wjth25 from 18/2/201, bsnl chraged one months ussase wjthout splitting as per plan and nr responding to compeet...

sir,
my mobile number [protected].cut my balance(Rs 150/-) on[protected].30pm) due to mobile TV(+[protected] activation without my request.i am compliant to the customer care on[protected] &[protected].on[protected] received call from customer care and tell check it refund your balance but amount not refunded still on date. please check the details and bringback my amount into my mobile number.
...

Since last three month, got the monthly telephone bill very high. Bill amount found more than Rs.1000/ per month which is very high w.r.t usages of the landline phone. I have sent application to get the detail but till date no feedback received.

Kindly look into the matter.

REgards,
Pravin A Makwana.
Landline no.[protected]...

Respected sir,
I have a complain regarding your broadband service. I had appiled for BSNL broandband connection on 06/06/2011, after waiting for 26 days or 3 weeks 5 days long I got landline connection and said they wil give the broad band connection within 3 days, but however after that no news, when I called the Customer care, they said that i have applied for the landline connection only.

So i request you to take...

i have recharge my prepaid mobile # [protected] for Rs.110.00 thru my OBC net banking on 28.6.2011 morning but still neither balance received in mobile nor payment reverted in my bank a/c while Rs. 110.00 is already debited in my bank a/c. transaction ID - S[protected] Oriental Bank Of Commerce)

Anand Mehta
[protected]...

Problem with the Broadband connection since past 2months. And now from past 15days the phone line is also disconnected. The error shown is 678error. I have tried calling on the customer care but not able to connect to the customer care. Please help me solve my broadband connection problem.

Regards,

Sandhya Taware...

for d last 15days...my phone line is noisy and there is link failure of bb..I have complaint both for bb and my noisy line through bsnl complain booking service(198)..In spite of complaining I went to bsnl office(north gate) 3-4 days..But till today my phone line is as it is before 15days and without using BB I have to pay my monthly rental and this feels so disgusting.....

Dear sir,
My landline number is dead past 2 months despite my complaints to local(modakurichi) exchange several times. please respond. I'm paying bill in vain.
And the below mentioned link is not working for online complaint registration.

http://portal.bsnl.in/bsnlcca/GeneralComplaint.aspx

please drop a mail to [protected]@yahoo.com...

Sir,
i was bsnl postpaid customer of mahakrishi sanchar plan. But after closure of this plan i converte it into bsnl krishi prepaid card. This conversion takes place on 2nd june 2011 (according to bsnl officers). Bsnl exicatives had told me to recharge my number with rs. 109 to activate my prepaid card. I had tried much to recharge with 109 but my number not got recharged since last 25days. The error comes that says "Sim not activated"....

Dear sir,

Kindly be noted the below complaint which I have submitted in our BSNL Sub divisional Office Puthoor, Kollam Dist. There is not much response in this regard and kindly arrange for a follow up to sort out the problem.





Date:[protected]

To,
Sub Divisional Officer,
BSNL Office,
Puthoor,
Kollam.


From,
br...

Sir,
With many respect and hope I am writing this letter to you .When I saw this site on net I thought that it can help me out of my EVDO speed problem . I am living at BUK Dutta Road near Baghajatin station in Kollkata, WB and I have an EVDO data card with the 750 unlimited scheme. I face many problems on slow speed like 15-30kbps transfer rate and sometimes it goes Nil(0.5-5kbps.). I did many complaint on BSNL to the number[protected]...