Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My name is Sanjeev Kumar Jha. My mobile no. is [protected] and service provider is BSNL. I have the complain that I accidently activated Love Tips for Girls service from no. 59595015 i.e. 9595. My first complain is that Customer Service of BSNL, Jharkhand, Ranchi is dead from last one year. They do not reply anything. Three months ago a special drive was conducted from BSNL Jharkhand for complain and I did complain there. Before special drive I personally gone to BSNL office and submitted written complain there. Despite all those I did not got any solution.

Sir,
My landline phone no is[protected]. I have subscribe to games on demand in the month of May 2011 which now I want to deactivate. Kindly do the needful.

Sir,
My landline phone no is[protected]. I have subscribe to games on demand in the month now I want to deactivate. Kindly do the needful.


thanks
venkat

Sir,
I never subscribed Games on demand and movie on demand by M/s Hunganma and no body never used this programme
Even I don't know what is this and how to use this but every month I have to pay Rs. 49+99 = 148 Rs. included in BSNL bill.
My phone number is[protected]
Please stop this forcibly loaded charges immediately.
Regards.
O.P. Verma

Sub: Non working of Telephone No.248-4708 at Noida, Sector-71

My landline no. 248-4708 is not working for the 2 days. I have seen the line has cut from the pole and the ware is falling on the ground. Please quickly rectify the problem. I am booking the complaint via this. Please solve this problem as quickly as possible.

My address is :
Kuntal Guha Roy
3D, Block-A5, Metro Apartment,
Sector-71, Noida.
My Mobile No. [protected]

Prathiksha
Pravachambalam Jn.
Trivandrum- 695020
Kerala, India
Phone: [protected]
Email: [protected]@yahoo.com

Sir

Sub: Non working of telephone
Ref: My telephone No.[protected]


My landline bearing no.[protected] is not working for the last two months. I had booked the complaint via the fault booking service no. 197 almost 5 times. Every time they will right off the complaint as and when the complaint reaches the 13th or 14th day. I had also complained the matter to another no. 1095, but all in vein. Last week I fed up and wrote complaint via email to DGM and ADGM, but no body responded. I think BSNL is not willing to maintain the landline. My last complaint No. is x406/ July 21st. They had write-off the complaint on 30th July. Again I had booked another complaint on 1st August bearing complaint No. x600/1st August. I doubt they will against right off this complaint also. To whom I had to complaint ????????????????

Jayakumar V

The telephone no.[protected] installed at my house at A-178 SECTOR 31 NOIDA
has been working for maximum 2-3 days in the month as can be seen from
the last six months calls usage record.I have been paying rental and
all other charges as per bills but can not use the telephone because
it remains out of order .
Could you please look into the matter and advice as to when I can
expect the telephone to be working for full month.In case it is not
possible to provide me the continues working telephone I request you
to disconnect the said telephone and refund me the security amount at the earliest
Best Regards
vinod kumar kapoor
[protected] (mobile)
[protected]land line)

Sub: Not working of Telephone No.[protected]

Complaint No.Mo82

Complaint Register Date : 25/05/09

I have logged the complaint on 198 since long but not resolved till date

Dear Sir,

My mobile number is [protected] and I currently have BSNL connection (postpaid). Since few months I am constantly receiving unnecessary messages from BT MOBWIN and cricket/movies/ Facebook related messages and Rs 30/- are deducted every month from my account. I have never subscribed for these services and I don't want such messages to overflow my Inbox. I have done whatever I could in the past couple of months like calling customer care, filling de-activation forms on Internet, STOP sms'es but of no avail. I continue to receive such messages much to my annoyance.

So, can you please credit back the deducted amount to my account balance and permanently de-activate these services from my mobile. As mentioned above, my mobile no. is [protected].

Thanks,

Surender Singh
Hyderabad
Mobile No: [protected]

Dear Sir,

My mobile number is [protected] and I currently have BSNL connection (postpaid). Since few months I am constantly receiving unnecessary messages from BT MOBWIN and cricket/movies/ Facebook related messages and Rs 30/- are deducted every month from my account. I have never subscribed for these services and I dont want such messages to overflow my Inbox. I have done whatever I could in the past couple of months like calling customer care, filling de-activation forms on Internet, STOP sms'es but of no avail. I continue to receive such messages much to my annoyance.

So, can you please credit back the deducted amount to my account balance and permanently de-activate these services from my mobile. As mentioned above, my mobile no. is [protected].

Thanks,

Surender Singh
Hyderabad
Mobile No: [protected]

Request for Bill Details
Dear Sir,

Good Morning.

This is in reference to the consumer number 70757762, telephone
number[protected], Here I request you to kindly send me the call
details of the bill 6768987 (incoming and
outgoing ) by email [protected]@gmail.com.

Many Thanks in advance.

K, G Swaminathan

Sir
Mene BSNL Ke DO Brodband le Rakhe He dono ne bhut jyada Brobalam Arhi He.Me Bahut jyada presan Hun.sir kisi tarah se mujhse bat kijiy.Pleaseeeeeeeeeeeeeeeeeeeeeeeeee
MO .[protected], [protected]

Dear sir,
I am a bsnl landline customer .my nomber[protected].I am including in mullaringad telephone exchange circle.Exchange phone nomber[protected].Iam sorry to say that the service from the exchange is very poor. Before one month my phone become dead and i contacted to ur exchange and they give me a used phone.That worked only one day and showed complaint then i directly contact exchange and i got another used phone,that worked few days only,again I reached my exchange and get another used phone,and that was also a same one .In this situation I ask for a new phone and they replied there is no stock. At the same time they giving new phones to some other customers.Now I purchased a new phone from market that is working properly and keeping ur phone in my home.Please direct ur company staffs to collect ur company phone from my house.

yours faithfully,

Thomas James
Kizhakkebhagath h,.
Mullaringad po,
Idukki dist,
Kerala-
Ph- [protected]

Dear sir,

We have lost our bsnl land line bill details.[protected].so i dont no what is the bill charge.so kindley correct my problem.


yours faithfully,

Aboobacker
Idukky (Distr)
thodupuzha.
vannappuram.po.vannapuram

dear sir/madam,
i am the cusomter of bsnl landline service[protected] from 15 years. but the service of MIDC Akola( M.S.) exchange is very poor. no employee shows own authority about complaint. previous year they put my landline phone barred from 3 to 4 months, because of their own mistake. they wrongly made the huge amount of bill in my account. i made many round to telephone exchange, bt no solution. after that i had to visit Akola telephone exchange to make my complaint but all said makeit on 198. i am the customer, i am not the agent of bsnl complaint centre. the employees are taking salary to make customer satisfaction, if customer will do the employees work ownself then why we need of employees. Now from 1 month my landline showing very disturbance, i complainted many times to bsnl office & called many times to bsnl office no.[protected]&[protected] they always says that they will make the phone ok today. bt no action. i am making the mind to take legal action against bsnl. i am feeling very disturb now.& lastly i am only option to disconnet the bsnl services & opt.some private services.

bsnl telecom — dead phone

the phone is not working since 2nd may 2009 .We have lodge complaint several times but there is no response.Please treat this matter urgently.

bsnl telecom — LINE DEAD

SIR, I AM TOTALLY FED UP BY THE BSNL SERVICE.MY LINE[protected] IS DEAD FROM LAST 1 MONTH AND NOBODY IS CARING.I HAD REGISTERED COMPLAINT SEVERAL TIMES.BSNL IS CLAIMING TO BE NO. 1 TELECOM COMPANY IN INDIA THEN WHAT IS THIS HAPPENING.PLEASE TAKE SERIOUS ACTION AGAINST IT OR ELSE I HAVE TO GO FOR CONSUMER FORUM.MY DISTRICT IS KORBA(BILASPUR) CHATTISGARH AND MY OTER CONTACT NO. IS [protected].

PLZ TAKE IMMEDIATE ACTION

SUBSCRIBER NAME :- ANAND DARUKA

Please rectify my land line foult or please refund my deposit amount and paid bill amounts(during the foult period bill amount)