Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I purchased BSNL 3G USB DATA CARD TERACOM LW272 and it worked perfectly for few days after a few days it started displaying "NO sim" messages so i bought a new one it again worked fine for few days now i see several message boxes popping up saying"Operation must use an updateable query" many people are having the same problem i really want them to fix it ASAP....

Ph.no.-[protected]
7/72,M.P.Nagar
Bikaner

Dear sir,
hume broadband connection liye hue 10-12 din ho gaye hain aur shayad hi koi din aisa gaya hoga jis din net sahi chala ho.Bahut pareshan ho chuke hain.pehle to raat ko net chalta nahi tha.ab raat ko chalta hai to din me problem aa rahi ha.complaint likhate hain to wahan se koi reply aata nahi hain,next day ka naam lete rahte hain jab bhi call...

dear sir/madam,
i am the cusomter of bsnl landline service[protected] from 4 years. but the service of pehowa exchange is very poor. no employee shows own authority about complaint. previous year they put my landline phone barred from 3 to 4 months, because of their own mistake. they wrongly made the huge amount of bill in my account. i made many round to telephone exchange, bt no solution. after that...

Good evening sir/madam, 07/07/2011
COIMBATORE

My name is Mr. E. Kannappan, i am the one of the subscriber of the BSNL Telecom. My land line number is[protected]. My land line have not work since last four months....

Dear Sir
I have got a nic data card n internet is not working in my area for the last 20 days..i went to bsnl office at jhalawar but no response given to my complaint..They told me that someone is about to come for trobleshooting but he is not coming..whenever he comes your problem will be solved...i asked them when will he come..they said we dont know..and now 20 days are passed..there is no solution..Bsnl will also charged for these...

I am a resident of Amritsar. I brought 3G data card and 3G sim on 20-feb-2011. At that time there was a promotional sceme going on (Rs 4200 unlimited internet for six months). I made that recharge on my sim having number+91-[protected].
I paid all the amount on the spot. It is shameful to say that your company is a cheat and does not give full credit to the customers. My plan has been closed since June 26 ,2011 which was to be over...

DEAR SIR,
I AM KRISHAN KANT AGRWAL FROM JHALRAPATAN CITY(RAJASTHAN ) WITH A CUSTMER O[censored]R ESTEEMED COMPANY ..AS A NIC DATA CARD HOLDER..MY DATA CARD NUMBER IS..[protected]
I AM VERY SORRY TO INFORM YOU THAT MY & IN MY AREA (NEAR BY JHALRAPATA CITY) THE NIC DATA CARD IS NOT WORKIN TILL LAST ABOUT 45 DAYS(ONE & HALF MONTH). IT'S NOT WORKING FROM AFTER 15tH OF JUNE,2011. WE CAN DO COMPLENED FOR THIS AT JHALRAPATA...

sir,
I am Dipayan Mukherjee with mobile number [protected],live in madhyamgram,kol-700129.I am not getting any network coverage since last four months.Though I have made 10-12 times complain in customer care but still no action is yet been taken,Please take some immediate action or I have to opt for some other Mobile service.I hope you will take suitable actions immediately.
yours...

BSNL PREPAID GPRS BROWSING AND DOWNLOADING IS VERY SLOW, IN THAKKOLAM VILLAGE, VELLORE DISTRICT, TAMILNADU STATE-631151. NO BSNL AGENT FOR SALING BSNL CARDS AND E RECHAARGE....

i am using bsnl 3g with bsnl 3g data card model LW272, there is a very big big problem regarding the device..it is not giving speed more than 48 kbps.. i have tried many other operators like docomo, airtel but the device is not able to give speed more then 48 kbps..i am getting very frustuated ..my friends are also using this device model LW272 but their device is giving good speed around 2 mbps ..so there is a problem with my device...

I activated BSNL caller tune before 4 months. But the song which I requested was not been set yet. When I called the customer service their response is very poor. Even when i tried to deactivate this caller tune settings that is also not been done..I registered the complaint thro' sms to bsnl but in vain. I'm very much disappointed with this poor service of bsnl...Now when i called the customer service they placed down the phone...

Several mails sent but no response


Sir,

MY SISTER GEETA MOHANTY,DEULIGRAMESWAR,JAGATSINGHPUR SURRENDERED THE TELEPHON NO -[protected]SINCE 8 MONTHS BACK.WHEN HER SECURITY IS TO BE REFUNDED? IS IT TAKES SO LONG TIME TO PROCESS? IF POSSIBLE KINDLY INTIMATE ME REGARDING REFUND OF SECURITY MONEY DEPOSITED WITH BSNL.
Kindly look personally or mail me to whom shall I contact?
...

Sir,
This is in reference to the requist i raised for the mobile number portability, It has been more than a month but still this is not processed.
I have contacted the BSNL customer care( existing service provider) and also to the Airtel customer service(Service provider for which i want to shift), but there is no proper responce from both.

Here are my details

Mobile No :- [protected] ( Presently...

while getting the internet bill from BSNL ( internet through land line No.[protected], I am getting the BSNL Games on demand charges even after deactivation request send to Games on demand thrice. Moreover each and every month after approaching JE BSNL at where payment been made, Rs. 200/- for Games on Demand will be deducted from the bill before payment of bill amount. It is requested that may please be deactivated the Games on Demand...

My landline phone is completely dead from April 2011 more than 2 months. I want to lodge a complaint through bsnl phone but thre are no bsnl phone in the telephone booth everybody is using TATA & Reliance phone so I contacted them their office landline number one of the staff picked up the phone and told me to make a complaint in 198 no. I tried to tell her my problem but she is not ready to listen it and said "don't argue...

Dear Sir,

This to inform that i have BSNL mobile service provider and i want to change this service provider,
But when I sending the PORT Sms to 1900. the message will not delivered. (i.e sending failed).

And also for this inconvinience i Call to Customer Care 1503 they dont support me about that problem...

When i call again they will dissconnect my call again and again...br...

I HAVE TRIED ONLINE RECHARGE OF PREPAID MOBILE OF BSNL . RECHARGE DID NOT TAKE PLACE,BUT BANK A/C WAS DEBITED.PLEASE REFUND THE MONEY.DETAILS ARE AS UNDER:-

MOBILE NO. [protected]
DATE OF RECHARGE:[protected]
TIME: 10:PM
AMT OF RECHARGE RS.55/-
REF.NO. [protected]

YOURS
MOTI KUMAR...

ON 25.06.2011 A MOBILE CALL PROMISED ME MOBILE TV SERVICE @ Rs.40/- PER WEEK AND AGREED TO RECEIVE IT AND INFORMED MAKE AND MODEL OF MY HANDSET--SAMSUNG GTB-7720--AND WHEN I RECEIVED THE LINK COULD NOT OPEN IT EVEN AFTER FEEDING MY MOBILE NO.[protected]...SO MANY TIMES I TRIED AND TO LODGE COMPLAINT I SPENT ALMOST 20 MINUTES WITH THEIR CALL CENTRE ALL BUT IN VAIN AND AT LAST I SENT SMS TO DEACTIVATE THE MOBILE TV FACILITY SO THAT FROM 02.07.2011...

I am using a bsnl pre-paid sim card #[protected] which failed to work after about 1 1/2 years o[censored]se.
When I approached the local bsnl office at Puttaparthy, AP 515134 in order to replace the card which still has a balance of Rs. 480 and odd, I was told by the customer service officer, a Mr. Venkat Reddy that they had no blank sim cards and that I should go back after a week.

When I called the office after 3 days, another...

Sir,
With due respect I have to say that I have combo 750+ home plan with govt. empl.discount. I have not applied for MUSIC HUNGAMA FACILITY, but it has been activated and charged regularly from JULY 2010 till now. So, please deactivate the above facility and adjust all the bill amount as early as possible.
Thanging you.

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