Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
Resolved
6087
Unresolved
9867
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 533

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
amityagi
from Mumbai, Maharashtra
Report
Copy

refusing for new connection

Address:Pune, Maharashtra

sir i do have complain about bsnl
in my are there is only few connection was there from bsnl for more connection they do not provide any more connection but few of them in my area they bribe them and they got the connection resion for refusing connection is they do not have sufficiant found as per them...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhisek Das
from Durgapur, West Bengal
Report
Copy

Cannot open Selfcare Portal

Address:Birbhum, West Bengal

My landline along with STD number is[protected]. But lately for three days I am unable to login to Selfcare portal. Every time I tried, it showed that either the username or the password was wrong. Though with the same password and the userid was effective in 1st August. Now I don't know what to do. It is necessary to open the Portal to check my broadband usage frequently. Please look into the matter.
WIth advance thanks....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ramakrishnabk
from Akkarampalle, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bill after porting

Address:Belgaum, Karnataka

I APPLIED FOR PORTING OF MY MOBILE NO.[protected] FROM BSNL TO DOCOMO IN JAN 11 AND THE SAME WAS REJECTED BY BSNL FOR WANT OF OUTSTANDING BILLS. THEN I CLEARED THE BILLS AND IT WAS PORTED ON 24/2/11 AFTER CLEARANCE FROM BSNL.
BUT AGAIN I GOT A BILL FOR RS.818/- IN MARCH, AGAIN RS.817/- IN APRIL AND THEN I VISITED THE BSNL OFFICE BELGAUM PERSONALLY ON 15/4/11 AND I WAS TOLD THAT THERE WAS SOME PORTING PROBLEM AND IT IS RECTIFIED TODAY....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Capt.M.J.Paul
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extremely poor BSNL Mobile network

Address:Kerala

BSNL Mobile Net Work services is Extremely Poor in Cochin Port Trust area at Willingdon Island, Kochi - 3; which is the Major Commercial Hub and Trading centre of Kerala. This Major Commercial Port of Kerala earns very large revenue for Kerala by Export / Import of Cargo, Tourism by visit of Major Foreign Cruise Liners like Queen Mary 2 etc, enhancement of our Communication Systems by laying underwater communication cables by Cable laying...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nalini68
from Auroville, Tamil Nadu
Report
Copy

Games On Demand Unsubscribe..

Address:Cuddalore, Tamil Nadu

I am Nalini my phone number is[protected]. 6 months back i received a call from bsnl telling me to subscribe to games on demand and that it was free. since But i have never visited that site nor it is of no use to me. I can not go to my account to unsubsribe online because whenever i try to access my account i am getting the message 'there is no such user in this user ID & password'. So i kindly request you to unsubscribe...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Snehal Jain
from Nashik, Maharashtra
Report
Copy

Sms problem & balance cutting every day

Address:Ahmednagar, Maharashtra

sir/mam, i m bsnl user my complaint is i can't send my sms to anybody & every time it is said message sending failed.& daily by routine my balance is also getting cut due to any reasons by the way i m not doing any phone calls or not sending sms to my frds & relatives den also der is a problem. sir/mam plzzzzz give me any solution on this problem what can i do? Plz tell me......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AmitBasu
from Mumbai, Maharashtra
Report
Copy

Not refund security deposit money

Address:West Bengal

I have submitted my Land line telephone with all dues in 5th May'2010 in Durgachak Exchange,East Midnapur, But still I have not yet received my security deposit amount Rs 2000.From Last one year I have continuously follow up with Durgachak & Kharagpur exchange. They said that there is some problem due to manual to computerized system. But the problem is not been shorted out.Already one year has gone.
Amit Basu
PH-5,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Asha007
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

time of usage was not given but after deduction of amount validity shown for midnight only

Address:Kapurthala, Punjab

We all staff members of sainik School Kapurthala opted for a option received through BSNL Services through a SMS. In the SMS the time o[censored]sage was not given. But after activation and deduction of amount it is clear that the timings o[censored]sage is also there. But due to working employees we cannot use it during odd hours. As the hours is from 2300h to 0600h (Mid night). You are requested to direct the BSNL office to refund the amount. We all...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ramesheo
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irregular network connection

Address:Mysore, Karnataka

BSNL landline No: 2511994. customer since 2 decades. obtained broadband connection but most of the time not getting continuous internet network especially during evening hours ( after 8 - 9 Oclock)since 2-3 months. Brought to the notice of the concerned( complaint to 1957, personally visited BSNL office and orally brought to their notice, and even contacted the concerned Engineers..Mr.Rafi and Mr.Ashwath kumar and requested for redressal...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ahin007
from Mumbai, Maharashtra
Report
Copy

NOT WORKING PROPERLY

Address:Malappuram, Kerala

I have purchased one USB 3G Data card from Sub Divisional Engineer (coml) BSNL ponnani on dtd 02/07/2011. The same has not been working in our house. I have informed their office several time, no action taken against my complaint.Now I understood that the 3G signal is not reaching our area.Three BSNL mobile connections are working properly in our residence.because of this I purchased USB Datacard (IME:[protected]).The BSNL exchange and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kakoli_de
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint for BSNL 3G connection USB Data Card not working

Address:West Bengal

This is a complaint for BSNL 3G connection USB Data Card .

This has reference to my 3G Data card connection mobile no. [protected]. My account no. is [protected]. ( Post paid connection )

I purchased the USB data card at Rs. 2000 /- from SDE (marketing ) Mr. Bandyopadhay from DumDum Telephone exchange. The USB modem is not working on laptops and also there is very weak signal in our area ( Anupama Housing Complex...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
deepak kumar kushwaha
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate / unsubscribe

Address:Jharkhand

Dear Sir,

I have been provided service called "Love Tips For Girls" and the said service has been renewed repeatedly on my mobile phone no. "[protected]" every few days all without my permission. The service provider 59595 / 59595015 does not deactivate / unsibscribe the said service nor any information for the said deactivation of these services is available. I am charged Rs.15 for every unauthorized renewal...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
avinashdhanait
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

To unsubscribe Gamesclub

Address:Nashik, Maharashtra

My name- Mr. Avinash V Dhanait. Please unsubscribe games club facility on my mobile No [protected] at earliest....
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
B
Bane Singh Rathore
from Patna, Bihar
Report
Copy

Ph No. 273719 Out of order

Address:Jhunjhunu, Rajasthan

From last six months my phone No. 273719 has not working 15 days of each and every month. After complaint on complaint to Pilani exchange one technician has come to my village and twist the defective wire to clear the complaint. If phone is working in a month (i.e. 15 days) caller voice not listen through receiver due to unwanted electronic noise very high. The problem create due to poor quality of cable. Every time, regarding cable technician...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravi sahariya
from Rania, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone is dead

Address:Dausa, Rajasthan

My phone connection number is[protected]. And this phone number is dead long time, i have made many complaints on your toll free number but no action has been taken yet. Due to this i am facing many problems so it is my humble request to you, kindly look into this matter seriously n resolve it as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
46 Comments
Report
Copy
N
ns1001_jdp
from Ujjain, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WRONGLY DEDUCTION

Address:Bastar, Chhattisgarh

DEAR SIR

MY MOBILE NO. IS [protected] THIS IS FOR YOUR KIND INORMATION THAT[protected] MY RS. 5 HAVE BEEN WRONGLY DEDUCTED BY YOU FOR ANY SERVICES WHICH IS NOT ACTIVATED BY ME. I HAVE NOT RECEIVED ANY MESSEGE OR CALL FROM BSNL HOW MY BALANCE OF RS. 5 HAD BEEN DEDUCTED. SO I REQUEST YOU PLEASE CHECK YOUR SYSTEM AND REFUND OF MY BALANCE OF RS. 5 WHICH IS WRONGLY DEDUCTED BY YOU. THIS IS FOR YOU THAT IN PRESENT MY FAMILY MEMBER...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashukorwa
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation

Address:Sultanpur, Uttar Pradesh

i had received a message from[protected] confirming the activation of a chat messenger service and had been deducting Rs.30/month from last few months.please tell me how can i deactivate this service.i shall be highly obliged.thank you....
Helpful
Be the first one to find this review helpful
Found this helpful?
26 Comments
Report
Copy
M
Mohseneen11
from Mathura, Uttar Pradesh
Report
Copy

Broadband slow

Address:Moradabad, Uttar Pradesh

My Broadband Connection is being very slow and not working for the last one and a half month.In the telephone exchange they say that it will be ok after two or three days when will that two or three days will come for a government telecom company....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
nagendra1319
from Sikar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline phone not working

Address:Uttar Pradesh

Dear Sir
my phone no.is[protected] situated at Village-Jamalpur,Post- Machhalisahar,District=-Jaunpur ,Up. I have complaint several time at our telephone Exchange ,even requested with SDO Machhalisahar , jaunpur to resolve the problem ,But no body is interested to resolve the my Problem till now.phone is disconnected since 30 days .
I here would like to request with any senior Person to resolve the problem and give the direction...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nareshkarnavat
from Jamnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LANDLINE TELEPHONE

Address:Banaskantha, Gujarat

we had taken landline telephone connection - 255220 before two years. since then our landline had worked hardly for six to eight months. we had complained this to concerend office but only one reply - work is going on but till date nothing has been done my phone is dead since last one months. all our complaints has fallen on deaf ears.
we had also given application for waiver of fixed monthly charges but all waste. we have been...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy