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BharatPe Complaints & Reviews

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Updated: Jan 3, 2025
Complaints 1330
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66
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BharatPe reviews & complaints page 3

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G
Govind Pandey 94
Aug 14, 2021
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Amount Pending for Settlement

Address: New Delhi

My transaction of rs 100 is still pending from 8 august that i have done o[censored]pi ref id :[protected] pls do the solution and release my payment...
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shubham nagpal07
Aug 13, 2021
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My loan got rejected without any reason

Website: application,merchant id

I got a loan offer of rs 700000, i applied for 3 lacs and it got approved till yesterday but it reflected disbursal with in 4 to 5 days after physical verification, i didnt received any call for verification and my loan automatically got rejected, ecs mandate also debited for my account.
contact no.[protected], [protected]
Dee Kay Automotives...
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yunus164
Jul 31, 2021
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Customer care call

I am MD. yunus working as sales person. i have not take any loan from bharatpe some one call tushar nikam has take loan and given my number without my consent and without my knowlge and i dont know him . plz withdra my number [protected]...
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S
Sinha Trader
Jul 12, 2021
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Problem with e-Nach

Issues with completing e-Nach process...
+1 videos
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H
hyderabad.agncies
May 27, 2021
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Payment not settled

Address: Hyderabad

An issue in the settlement of the swiped amount of 2, 10, 000/-. It has been 10 days there is no response whenever I call support there keeps telling me 24 hours for the first two days. Then onwards 48 hours now they started saying 72 hours. I have all the evidence of call recording. I don't have the option to reach management.
whenever I request to transfer the call to the manager, they keep the call on hold and no one attends and...
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A
Akky123aw
May 19, 2021
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Dispute transaction

Address: Plot no 26 A 7 shivaji nagar Govandi Mumbai 400043

Hello I received Rs 40000 on bharat swipe machine and I have submitted all the documents. I have call 100 times to the bharat pe but still I was unable to withdraw my money. No one can help me out for this so please help me Nd resolve it
Asad enterprise
Akhlaque aijaz ahmed khan
Registered mobile no [[protected]]...
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H
hitbaj98
May 17, 2021
Dec 29, 2023
This thread was updated on Dec 29, 2023
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Amount Settlement pending Since 25 April

Address: Kaithal Haryana

I Team

Apologies for using this portal for resolution but I'm sick & tired of following up with your Customer care team. I have been following up for last 15 days for my money but your team doesnt feels like responding to it. Everytime i call them & this is what is has been said " Give us 24 hours we will provide you the resolution", 15 days have already passed hearing this statement again and again but no solution no calls/confirmation...
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Akky123aw
May 1, 2021
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Unable to withdraw

Address: Plot no 26 A 7 shivaji nagar Govandi Mumbai 400043

I have initiated a transaction of Rs.40000 amount to bharathpe swipe, amount got debited from card, credited to the bharat pe account, raised chargeback request with bank, but the bank has confirmed that it has been reached to the beneficiary account, also contacted with bharathpe customer support, but they are helping, not even telling about transaction status and telling that we are not able to see that amount.

Requesting...
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kcnkrish
from Ottappalam, Kerala
Apr 14, 2021
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Settlement not done

Hi I'm a Merchant of BharatPe and I'm using BharatPe from Longtime. Customer paid me Rs.1001*5 = Rs.5005 on 05-Mar-2021 and Rs.1001*1 = Rs.1001 on 06-Mar-2021. I need to get the amount settled to my Bank Account instantly or by the end of the day. But Still they Didn't settled my amount of Rs.6006 to my bank account from last 40 days and I'm calling them from the day 1, everytime they ask me to send proofs, I'll send...
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shubham chikerur
from Ghumarwin, Himachal Pradesh
Feb 8, 2021
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Regarding loan recovery agent.

Hello,
My family members, friends and all my contact in contact list receiving calls from bharat pe.regarding my loan which is taken from bharat pe. It is very embarrassing to me. My clients, customers also got call from bharat pe.
I told them that I'll pay my EDI, but even after that my relatives receiving calls continuously....
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U
usmanpasha
Jan 29, 2021
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PAN number mismatch

Address: 1w kanakanagar fayazabad jp nagar post near Furqan international school

Dear sir /madam
This mail is ragarding my pan number which is updated in my bharatpe marchent account is missmatch
My pan number is ABVPU0045P
But ther it's showing different pan number .as confirmed from contact centre people it's refresh for evry 90days but after 90days also it's showing same problem is am unable to apply for loan after doing many more transactions .and I would like to inform you that it is wrongly...
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P
Pankaj Bhangale
from Mumbai, Maharashtra
Jan 8, 2021
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Bharatpe swipe machine return and refund

Address: BADLAPUR, DIST- THANE

I paid online deposit for swipe machine of rs 5000/ on about 13 th october 2020, a person came and delivered machine on next day, but he could not start the machine saying kyc not done by company and some error issue and he left. Since then i have been calling companies customer care for the swipe machine error. Since 19 nov i am calling the customer care for swipe machine return and refund. In last 50 days i had called them nearly 50 times....
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Syed Tabrez Pasha
Nov 30, 2020
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Swiping machine showing PNMPAY_050 Error

Address: Bommanahalli

I already submit my kyc last 14 days back. But till machine not working, I continuesly call customer care from last 14 days but nobody resolve my issue. Kindly I request you please solve my issue earlier. Other wise please take your machine back & pay my refundable amount to my account....
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V
vchityala
from Chennai, Tamil Nadu
Nov 16, 2020
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Pos machine charges and mdr rate

Address: Madhapur

Dear Sir/Madam,

I have take a pos machine from bharat pe September during which they have told me that I will be charged a mdr rate of only 1% including gst for a transaction made by a customer if I draw the amount from bharat pe from next day of the transaction date and I will be charged nill if the amount is withdrawn after 15 days of transaction.also they have told me that I need deposit 5000rs as rental fee from which...
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Deepqak Kumar
Jan 3, 2025
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My Bharatpe account settlement is in hold since 02 Nov 2024, we already Submitted all the requested and required document, Then on 04 Nov, 14 nov, and 14 dec 2024. It showing settlement status - blocked and document already uploaded, but account Didn't Unblocked And Generated New Ticket.. But Today 03 Jan 2025 I'm Keep Calling again & again every day Saying today will be done. But nothing Happen yet. Because of them my mone and business transaction is stuck..
Now I'm unable to receive payment and settlement 10, 200 stucked in Bharatpe account, That was My Hardcor Saving. I'm really very disapointed . Bharatpe Coustomer Service Is very Poor. Please help me..
BharatPe customer support has been notified about the posted complaint.
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    Address: Kammanhalli main road, Opp to R.K hospital HDFC bank complex, Shop name ( J.S collection)
    Website: BHARATPAY

    I have purchased bharatpay one machine on 10th of November 2024, AWB=[protected], after purchasing that machine i have noticed a falut in the charging slot of the machine the display was not getting charged at all, So i have raised a compliment To reslove the issue and bring the machine back, I have also visited The Third party Courier Office Ecom Enterprise they said they have taken the bharatpay one machine on 18th of November and the have successfully delivered it back to the main branch of, Bharatpay Office till now its been more then 20 days has been passed its 7th of dec i haven't Received my Bharatpay one machine, i have sent dozens of mails and from past 2 weeks i have been contacting to the customer care of bharatpay but They are not helping me at all, in mails and in customer care calls they are saying the same Script that we have esclated ur issue and we have forwarded ur issue to the upper branch, But of no use, No serious actions has taken from the bharatpay Team, Here is my UPI chq/Ref No UPI[protected], 10thbof November 2024 i have made aan online payment of 1, 178Rs plz U keep ur machine with u, And give me my Refund back i dont want ur machine, As in the previous mails from Mukul dev. [protected]@BHARATPE HE has asked me to forward the Agent name and no so that he can future solve me issue, I have also replied him back with the Agent co no and his name, but no serious Action was taken from his side, The Agent con no is ([protected]) Agent Name (Naveen) I have visited The courrier Ecom enterprise office he said he has given back the Bharatpay one machine to U, The machine is with u itself, keep ur machine and give me my refund this is the last mail, if I don't get any serious response, I wil give a complaint to Consumer court that's it, plz reslove the issue or else give me my refund back i want my money back to my Account
    BharatPe customer support has been notified about the posted complaint.
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      P
      PaleoLife
      Aug 15, 2024
      Aug 15, 2024
      This thread was updated on Aug 15, 2024
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      Resolved

      Address: 2/55 N Sembanagar Mathampatty Coimbatore

      My registered mobile number [protected]
      I can't Withdraw Amount from Bharathpe investment account.
      With draw request initiated on 28/07/24 ₹15.31 but amount not credited in my bank account 17 days completed but amount not credited in my bank account.Day by bay Date only extended. So further amount Withdrawal request not accepted . In display showing me technical error.
      Screen video record enclosed
      Please solve this issue immediately
      I need money very urgent .

      Already Many complaints registered through Bharatpe customer care but no response
      Everyday same answer please wait tomorrow one day
      Please wait tomorrow one day
      Same answer repeating
      +1 videos
      Aug 15, 2024
      Complaint marked as Resolved 
      My registered mobile number 9659495934 I can't Withdraw Amount from Bharathpe investment account. With draw request initiated on 28/07/24 ₹15.31 but amount not credited in my bank account 17 days completed but amount not credited in my bank account.Day by bay Date only extended. So further amount Withdrawal request not accepted . In display showing me technical error. Screen video record enclosed Please solve this issue immediately I need money very urgent . Already Many complaints registered through Bharatpe customer care but no response Everyday same answer please wait tomorrow one day Please wait tomorrow one day Same answer repeating
      BharatPe customer support has been notified about the posted complaint.
      Aug 15, 2024
      Updated by PaleoLife
      My registered mobile number [protected]
      I can't Withdraw Amount from Bharathpe investment account.
      With draw request initiated on 28/07/24 ₹15.31 but amount not credited in my bank account 17 days completed but amount not credited in my bank account.Day by bay Date only extended. So further amount Withdrawal request not accepted . In display showing me technical error.
      Screen video record enclosed
      Please solve this issue immediately
      I need money very urgent .

      Already Many complaints registered through Bharatpe customer care but no response
      Everyday same answer please wait tomorrow one day
      Please wait tomorrow one day
      Same answer repeating
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        R
        Raghava3737
        from Visakhapatnam, Andhra Pradesh
        Apr 25, 2024
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        Address: Visakhapatnam

        I order bharatpe swipe machine 02/04/2024 delivered 04/04/2024 seven days time to free trial period so i request to return order in 10/04/2024 but my request was cancelled so i call customer service they told again re request to return you got fully refund but now bharatpe customer service told no refund I asking why my first request cancel proper reason please refund or return to my swipe machine
        BharatPe customer support has been notified about the posted complaint.
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          J
          Jayasr2024
          from Bengaluru, Karnataka
          Apr 11, 2024
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          Three years ago bharatpe executive visited my Store and helped me to open 2 account attached to my pancard.
          After 3 years without any intimation they have blocked / locked my qr code. I contacted more than 200+ times and every time customer care ask me send documents, photos of Store, gst, pan aadhar etc. More than ten times I have uploaded same documents.
          After couple of weeks they started sending me links to upload the same documents. This repeated more than twenty plus times.
          Finally they said photos are not enough, so that I should sent videos, videos of mobile, videos of shops, videos of documents etc.
          Finally I contacted them through X, shared a email id asked me to send videos, more than 5 times videos shared to them . Unfortunately I couldn't satisfied them with my videos.

          When I am looking around similar cases are not less. This is a new scam of bharatpe holding merchants hard earned money and purchasing time by fooling them to upload documents. A new scam by bharatpe.
          BharatPe customer support has been notified about the posted complaint.
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            M
            Mahesh k Prajapati
            from Surat, Gujarat
            Mar 29, 2024
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            Dear respected sir,

            I did a transaction of ₹200000 on swipe machine in Bharatpe and till now I have not received the amount refunded in my bank account please do the needful it please credit my amount in my bank account on urgent basis.

            TR[protected]

            Rs-20000/-

            UTR[protected]

            Rs-20000/-

            UTR[protected]

            RS-20000/-

            UTR[protected]

            RS-10000/-

            UTR[protected]

            RS-10000/-

            UTR[protected]

            RS-10000/-

            UTR[protected]

            RS-10000/-

            UTR[protected]
            Rs40000-/

            T.ID-BS 681437

            D.S.N- 23C5KD842037

            UTR[protected]

            Rs10000-/

            TID-BS 681437

            D.8N-23C5KD842037

            UTR[protected]

            Rs50000-/

            TID-BS681437

            D.S.N-23C5KD842037

            Thanks & regards
            Mahesh Prajapati
            [protected]
            BharatPe customer support has been notified about the posted complaint.
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