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BharatPe Complaints & Reviews

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Updated: Jan 3, 2025
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BharatPe reviews & complaints page 66

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S
Sachin Bommale
Aug 23, 2020
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Address: Karnataka

UPI Transaction ID: P2008230954122073481048

Hello sir, I had finalized a Google Adsense account buying deal on Facebook with person "Sonu mistra alias Har Mahadev as Facebook ID" for Rs. 4000/-
He asked send Rs.2000 before sharing login details and I sent 2000 through your app to his cousin Amit QR Code "Attached below" then he blocked me on Facebook, he just scammed me.

Now I want to register a complaint against both Sonu mistra and Amit. I sharing all details about him such as his ICICI bank details, QR code of his cousin Amit and my transaction details.

I kindly request you to deliver justice to me. Waiting for your reply.

Thanking you,
Sachin Bommale
BharatPe customer support has been notified about the posted complaint.
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    M
    maheshc82012447
    Aug 5, 2020
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    My a/c fraud transaction yesterday night 9:00 pm 67500 rs throw upi and debit card
    I 'm not share any otp and others details
    How this fraud transaction is possible
    And transaction no
    1st 22000 vpa bharatpe[protected]@yesbankltd (Upi reference no.[protected]
    2nd 3000 vpa bharatpe[protected]@yesbankltd (Upi reference
    No.[protected] and ifsc no. Yesb0000105
    Hdfc bank online complaint no. Mump[protected], mump[protected].
    BharatPe customer support has been notified about the posted complaint.
    Aug 05, 2020
    Updated by maheshc82012447
    My a/c fraud transaction yesterday night 9:00 pm 67500 rs throw upi and debit card
    i 'm not share any otp and others details
    how this fraud transaction is possible
    and transaction no
    1st 22000 vpa bharatpe[protected]@yesbankltd ( upi reference no.[protected]
    2nd 3000 vpa bharatpe[protected]@yesbankltd ( upi reference
    no.[protected] and ifsc no. Yesb0000105
    hdfc bank online complaint no. Mump[protected], mump[protected].
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      N
      Noorulhussen Shaikh
      Jul 21, 2020
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      Address: 154/2569, 5/b police line tagore nagar vikhroli east mumbai 400083

      I have got transfer ie 1157 on 16/10/2019. but the amt is not settled in my a/c. due to my bank was closed due to pmc bank scam. after that i had spoken with customer care executive they had send me a link to change bank a/c. i hads send all attachment and send the mail, but didnt get the respond. after that i call customer care service they said bank of maharashtra a/c will be not accepted as this bank is state wise. not a nationalised bank. then i had open bank a/c in kotak mahindra bank and give all detail and attachment to bharatpe company. they had changed my a/c detail. but till date not get the settlement amt . after that many time i had send mail and spoken to customer care but they are not responding to us. they raise a service request and closed in the evening. the internal utr no is pe098996305009289239078101157
      BharatPe customer support has been notified about the posted complaint.
      Jul 21, 2020
      Updated by Noorulhussen Shaikh
      my register mobile no is [protected]/ company a/c green valley
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        P
        Preetam Kukreja
        Jul 5, 2020
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        Address: Shobha plywood store station road bina (m.p) pin-470113

        Dear bharat pay,

        As by grtting information from customer care bharat pay i have recorded this video for compliaining my redemption as u can see that after filling all informations also the browser is asking to fill full information.. And the other also i m not geeting my state option in this format as u can see madhya pradesh option is not there.. Becoz of i m unable to redeem my gift so plz sort out my problem and help me to get my gift redeemed as soon as possible...

        Thanks
        Regards
        Preetam kukreja..
        BharatPe customer support has been notified about the posted complaint.
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          S
          from Delhi, Delhi
          Jul 1, 2020
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          I was complaining since from 12jun 18days over not refunding my money he was a fraud.my registered mobile number is [protected] and email- [protected]@gmail.com
          Amount rs 3549 and date 12june 2020
          BharatPe customer support has been notified about the posted complaint.
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            K
            Kesarapu Uday Sai
            Jun 30, 2020
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            Address: H.no.1-5Kachavani Singaram, Ghatkesar(MDL), Malkajgiri Medchal

            Im uday sai from hyderabad your service employee added my account to anothers number my friend sent 200 rupesss through bharathpe scanner but i didn't received yet so please make sure this
            BharatPe customer support has been notified about the posted complaint.
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              D
              Dheeraj Savi
              Jun 13, 2020
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              Address: Shivram pet Mysore
              Website: [email protected]

              Costomer has paid rs700 on feb 22nd 2020 by scanning qr code but money not received not settled.
              I have been complaining to costomer support from 28th feb 2020 the costomer support person talks about it and asks me the upi translation number and says yes sir money has been received but not settled the concerned team will call you back with in 24hrs.. Not a single call come till today past 7days i'm compiling daily to costomer support.. They don't even solve the problem..
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                F
                firoj0405
                Jun 12, 2020
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                I have done payment from bharat pe app
                On my register no.. But, bharat pe sending my money on other upi i'd, not on my entered register mobile no.

                Kindly find the below screen shot of
                Entered right mobile no from me, and there is showing other name and other upi i'd.
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                  L
                  lucky10
                  Jun 6, 2020
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                  i am lakshay saxena. My friend send the money by scanning bharat pe qr code but i didn't get money in my account. Even it shows transaction successful.

                  I have contacted bharatpe customer care they told me to wait for 24 hours and your complaint will escalated and resolve as soon as possible or your complaint forwarded to our technical team. They will call you. But after 36 hour i haven't received my money back. Kindly resolve my problem as soon as possible.
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                    K
                    Keshav K Jain
                    from Mumbai, Maharashtra
                    May 31, 2020
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                    Resolved

                    Address: A-103 KRISHNA GOKUL APARTMENT, THAKUR COMPLEX

                    Hi

                    I did a transaction on the 06th of may through my google pay app. The first time it showed transaction failed. Hence i did the transaction a second time. Money was deducted from my account twice however. The merchant is on bharatpe. When i went to the merchant he is telling that money got credited only once in his account. So, i called customer care of bharatpe, they refused to assist me in this and asked me to get the merchant's number which he is refusing to share. I was ready to share all the transaction details from my side, but bharatpe guys clearly told me that nothing can be done until the merchant shares their details. It is not in my hands if the merchant shares their details or not. I can provide whatever details i have at my end.

                    On twitter when i raised the query and shared all the details with bharatpe, their team accepted that the money has been credited to the merchant's account. When i talked to the merchant he is refusing to accept that.

                    Now, it should be the responsibility of bharatpe to ask the merchant to refund the money. But bharaptpe team has outrightly denied to help.

                    Why should end consumer which is myself should bear the burnt of the issue?
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    customer support has been notified about the posted complaint.
                    Sorry for any trouble! We are already taking a follow up on this and we assure you to provide the best possible resolution. Your patience is appreciated.
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                      S
                      Syam Prasad kudapu
                      May 8, 2020
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                      Address: Bhel, hyderabas

                      Bharatpe initiated ecs without information which cause charges from bank. Please be inform no dues pending with bharatpe
                      Thank you
                      May 08, 2020
                      Updated by Syam Prasad kudapu
                      Not resolved yett
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                        I have transfered 4000rs in my bank account from my bharatpe interest account my amount has been deducted but didn’t recieve my amount in my bank account 4 days has been passed i have also contacted the customer care regarding this on mail but didn’t recieve any solution and also tried to contact on whatsapp there also there is no reply very disappointed fake app please don’t invest your money on this app. Payment was done by me on...
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                        P
                        pradnyanand mishra
                        Mar 5, 2020
                        Resolved
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                        Resolved

                        amount settlement to my bank account not done

                        Address: Dharwad, Dharwad, Karnataka, 580001

                        I am a retailer, the customer scanned the bharatpe qr code and paid the amount successfully. Later received the message - transaction failed.
                        I contacted the bharatpe customer care, they didnt respond after continuous calls and emails i received an email to send the passbook and the payment is setteled, but when i checked there was no amount credited in my account on that date. Later again i called and emailed, they asked for contact...
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                        A
                        Ankur7844
                        Mar 3, 2020
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                        Address: Malviya Nagar new delhi 110017, New Delhi, Delhi
                        Website: Support@[email protected]

                        Subject: payment not settle in my bank account
                        My name: ankur gupta
                        My city: lucknow
                        My state: up
                        My complaint against: bharatpe
                        Complaint category: finance & investment
                        Claim amount (Approx.): 1025
                        My complaint description:
                        Hii
                        Mera 22 january ko bharat pe account me 1000 aur 23feb ko 25 ka payment hua hai jo abhi tak mere bank account me deposit nahi hue h roj me customer care valo ko phon karta hu vo log sir 24-36-72 hours ka wait kijiye ya to fir aage aapki complaint forward karte h hmari technical department aapko phon karega…. Kuch phon nahi aata h or aata bhi hai to vo bhi again 24-36-72 hours ka wait kijiye…. Abhi tak muje mere paise return nahi kiya bharatpe vlo ne..
                        "chor, fraud & cheater 420 vali company h
                        Sorry for any trouble. We would request you drop a line at [protected]@bharatpe.com along with your registered mobile number mentioning "SOM ISSUE" in the subject line. We will be more than happy to assist you and resolve your concern at the earliest. We're here to help!
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                          N
                          Nagarjun CJ Setty
                          Feb 25, 2020
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                          Resolved

                          Address: #30, Aashirwad, nanjundeshwara layout, jp nagar, 5th phase, 560078

                          Hi support team,

                          On feb 22, 2020, at 8:08 pm, instead of transferring rs9300 to one of the bharatpe merchants (Correct: bharatpe[protected]@yesbankltd), by mistake, i transferred to wrong bharatpe merchant id (Wrong: bharatpe[protected]@yesabnkltd) using paytm upi. Please find attached screenshot for your reference.

                          From upi id, i'm unable to find/recall merchants information.
                          Could you please share merchant name and contact number, so that i can request them to transfer the money back.

                          I have already tried to get this info from yes bank, hdfc bank (My home branch), paytm, but no luck.

                          Request your help on this.

                          Thanks & regards,
                          Nagarjun
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Dear Sir! Sorry to hear this. We see that you've already reached out to us for this. Be assured, we'll be connecting with you via email at the earliest.
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                            A
                            Arbaz Khan NR
                            from Delhi, Delhi
                            Nov 25, 2019
                            Resolved
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                            Resolved

                            fraud by bharatpe

                            Address: 2nd main, swamy Vivekananda nagar, Hoskote, Bangalore Rural, Karnataka, 562114
                            Website: BharatPe Interest Account App

                            I have transferred my money to my bharatpe interest account three times with 1000 rupees each. I have only received 1000 rupees in the bharatpe interest account where as u should have got more 2000 rupees. I have done three transaction of 1000 each. When i call the support they said they will call back but never received any callback i have send four to five email i have received the same email all the times saying that your problem is solved....
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                            Sanjay Panchbhai
                            from Morjim, Goa
                            Oct 24, 2019
                            Resolved
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                            Resolved

                            Address: Gurgaon, Haryana

                            Sir,
                            I was made a wrong upi payment of rs. 8000/- on dated 6/06/2019 on phone pe app. Through my bank of maharashtra bank account to bharatpe merchant, bharatpay[protected]@yesbankltd. Transaction no. Is p1906061315133183701375. This transaction utr no. Is[protected], shows transaction successfull in phone pay app and accordingly amt. Deducted from my bank account.
                            Actually correct upi address is bharatpe[protected]@yesbankltd, but i was paid to bharatpay.... Due to this mistake baratpe merchant not transfer this amt. To beneficiary account nor refund the amt. This amt. Is pending in bharatpe account till date.
                            I was contracted phone pe app. Customer care they advise me to contract your bank. I was made a complaint to branch manager on dated 13/06/19 but no response from bank.
                            Please, look into this matter and help me.
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Sorry to hear this! We request you to kindly share your contact number at [protected]@bharatpe.com so we can reach out to you for better assistance. Your cooperation will be appreciated here.
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                              D
                              Dhiraj chhatlani
                              from Mumbai, Maharashtra
                              Oct 19, 2019
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                              Address: Kirpal Electricals and electronics nx shop no. 3 4 abhivandhan chs saichowk kalyan west, Thane, Maharashtra, 421301

                              I m bharat pe merchant registered with [protected] mob number.
                              I hd done trnasction of rs.20000 on 24.9.19 from mine account using bhim to scan n pay rs. 20000 to bharatpe qr code which is registered to pmc bank as govt rbi restrictions on them they were not suppose to recieve n e payments. So the same amount is not settled yet. I had done all possibile ways to communicate bharat pe employee but they keep on giving dates no needful action taken yet.
                              Plz resolve mine issue
                              Oct 22, 2019
                              Updated by Dhiraj chhatlani
                              I got resolution after complainting on this site.
                              Thanx consumercomplaints.in
                              Really saying very careless team of bharat pe they dont value efforts of customer and i think there is issue in site to submit form of account changing. Please inform to rectify it. So that no one else should bear same issue.
                              Sorry for the delay in response! We don’t want you to feel trapped in an endless waiting game! We see that you've already reached out to us for this. Be assured, we'll be connecting with you over the call or via email at earliest to assist you further. We're here to help! 
                              We've addressed your concern via email, please do have a look. Thanks!
                              Hi i have bharat pay qr code in my office will you tell me that did your company worker 's or you company owner start this company for cheating or stolen hard money from indian people .Did your company have any legal approval from indian govt.
                              What is the name of our owner .Why your company did not cross check you company qr code that you provide to any shopkeeper,
                              i have a qr code of you company but that qr code is linked to other person name .I trust that if i take or rec any amount by your company qr code that go in to my bank account .But sorry to say that when i try to take an amount of 20000, from a person by ur company qr code that amount did not come in to my account .I also make a onine complaint to ur help line no on 02.10 .2020 but i did not get any call from your side.Till know so please tell me till when i get my amount back that is mistake by your company .My email id is [protected]@gmail.Com my cell no is [protected] please check and reply me on my email id
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                                S
                                Shravan958
                                from Hyderabad, Telangana
                                Sep 21, 2019
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                                Hello bharatpe team,
                                This is the third complaint regarding the same issue i will give all the required proofs please give my money back to me

                                (I have also added screenshot this time which have all info please help)

                                This is a kind request please help mee

                                My first complaint :- https://www.consumercomplaints.in/bharatpe-wrong-payment-to-wrong-bharatpe-merch...

                                My second complaint :- https://www.consumercomplaints.in/bharatpe-bharatpe-wrong-payment-to-wrong-bhara...

                                Bharatpe — bharatpe - wrong payment to wrong bharatpe merchant (Not solved)

                                2 reviews
                                India
                                Shravan958 on sep 8, 2019
                                My complaint is not solved please i have given all proofs you guys have not even replied any messages

                                Hello bharat pe team,
                                I was trying to pay to my beneficiary directly from my account and by mistake i have paid to an different bharatpe merchant sir i request you please investigate and resolve this case i am not rich enough to handle that much loss please sir please
                                I am ready to provide any proof/document needed anytime
                                Reference number :[protected]
                                My mobile no :- [protected]
                                Name :- shravan

                                Sir,
                                First of all the email you submitted is not clear its like [protected]@bharatpe.com and secondly when i emailed bharat-pe support at their email with all the proofs they said that they can't help me as the transactions are not hold-ed by them it is immediately processed i am just requesting that at-least provide me any info about merchant or contact merchant from your side and inform him about that please help sir i am a student can't face this loss

                                The email i sent to your team
                                Hello sir,
                                I was trying to pay an beneficiary from my bank account but by mistake i paid to an bharatpe merchat i am a customer and 2880 is big amount so i request 🙏 you to help me i am ready to provide any proofs needed please help me
                                I have did wrong payment to bharatpe merchat
                                Reference number :[protected]

                                Then i got a reply :-
                                Hi shravan,

                                Hope you are doing well!!

                                Thank for reaching out to us. We are happy to inform you that your amount has been credited to the beneficiary's bank account.

                                We request you to please check merchant bank statement for the same.

                                Note:- amount can not be reversed!!

                                We look forward to working towards improving your experience on an ongoing basis.

                                If there is anything else we can help you with, please let us know.

                                Thanks and regards

                                Support bharatpe.
                                Helpline no.- [protected]
                                ​web - www.bharatpe.com

                                Hello sir again this is a small request please get in touch with merchant and inform them about this issue please sir its a request from student please help me i have attached the image down with transaction details

                                https://www.consumercomplaints.in/bharatpe-wrong-payment-to-wrong-bharatpe-merch...
                                Sorry for the delay in response! We've already received your concern and will be updating our further course of development via email at the earliest. Appreciate your patience.
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                                  S
                                  Shravan958
                                  from Hyderabad, Telangana
                                  Sep 8, 2019
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                                  My complaint is not solved please i have given all proofs you guys have not even replied any messages

                                  Hello bharat pe team,
                                  I was trying to pay to my beneficiary directly from my account and by mistake i have paid to an different bharatpe merchant sir i request you please investigate and resolve this case i am not rich enough to handle that much loss please sir please
                                  I am ready to provide any proof/document needed anytime
                                  Reference number :[protected]
                                  My mobile no :- [protected]
                                  Name :- shravan

                                  Sir,
                                  First of all the email you submitted is not clear its like [protected]@bharatpe.com and secondly when i emailed bharat-pe support at their email with all the proofs they said that they can't help me as the transactions are not hold-ed by them it is immediately processed i am just requesting that at-least provide me any info about merchant or contact merchant from your side and inform him about that please help sir i am a student can't face this loss

                                  The email i sent to your team
                                  Hello sir,
                                  I was trying to pay an beneficiary from my bank account but by mistake i paid to an bharatpe merchat i am a customer and 2880 is big amount so i request 🙏 you to help me i am ready to provide any proofs needed please help me
                                  I have did wrong payment to bharatpe merchat
                                  Reference number :[protected]

                                  Then i got a reply :-
                                  Hi shravan,

                                  Hope you are doing well!!

                                  Thank for reaching out to us. We are happy to inform you that your amount has been credited to the beneficiary's bank account.

                                  We request you to please check merchant bank statement for the same.

                                  Note:- amount can not be reversed!!

                                  We look forward to working towards improving your experience on an ongoing basis.

                                  If there is anything else we can help you with, please let us know.

                                  Thanks and regards

                                  Support bharatpe.
                                  Helpline no.- [protected]
                                  ​web - www.bharatpe.com

                                  Hello sir again this is a small request please get in touch with merchant and inform them about this issue please sir its a request from student please help me i have attached the image down with transaction details

                                  https://www.consumercomplaints.in/bharatpe-wrong-payment-to-wrong-bharatpe-merch...
                                  Sep 08, 2019
                                  Updated by Shravan958
                                  https://www.consumercomplaints.in/bharatpe-wrong-payment-to-wrong-bharatpe-merchant-c2415106#c3505037
                                  Sorry to hear this! Rest assured, one of our representatives will call you soon for better assistance. Appreciate your understanding.
                                  My amt 1280 transaction date Dec 5th as not been settled in my bank acc i have given all my bank statements but their customer support is helpless to solve my issue I have given compliant more than 10 times still no use but not credited upto date their customer support service is worst
                                  Shravanth Reddy's reply, Jan 30, 2020
                                  BharatPe Number 8884224330
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