BharatPe Complaints & Reviews

Dear bharat pay,

As by grtting information from customer care bharat pay i have recorded this video for compliaining my redemption as u can see that after filling all informations also the browser is asking to fill full information.. And the other also i m not geeting my state option in this format as u can see madhya pradesh option is not there.. Becoz of i m unable to redeem my gift so plz sort out my problem and help me to get my gift redeemed as soon as possible...

Thanks
Regards
Preetam kukreja..

I was complaining since from 12jun 18days over not refunding my money he was a fraud.my registered mobile number is [protected] and email- [protected]@gmail.com
Amount rs 3549 and date 12june 2020

Im uday sai from hyderabad your service employee added my account to anothers number my friend sent 200 rupesss through bharathpe scanner but i didn't received yet so please make sure this

Costomer has paid rs700 on feb 22nd 2020 by scanning qr code but money not received not settled.
I have been complaining to costomer support from 28th feb 2020 the costomer support person talks about it and asks me the upi translation number and says yes sir money has been received but not settled the concerned team will call you back with in 24hrs.. Not a single call come till today past 7days i'm compiling daily to costomer support.. They don't even solve the problem..

I have done payment from bharat pe app
On my register no.. But, bharat pe sending my money on other upi i'd, not on my entered register mobile no.

Kindly find the below screen shot of
Entered right mobile no from me, and there is showing other name and other upi i'd.

i am lakshay saxena. My friend send the money by scanning bharat pe qr code but i didn't get money in my account. Even it shows transaction successful.

I have contacted bharatpe customer care they told me to wait for 24 hours and your complaint will escalated and resolve as soon as possible or your complaint forwarded to our technical team. They will call you. But after 36 hour i haven't received my money back. Kindly resolve my problem as soon as possible.

Hi

I did a transaction on the 06th of may through my google pay app. The first time it showed transaction failed. Hence i did the transaction a second time. Money was deducted from my account twice however. The merchant is on bharatpe. When i went to the merchant he is telling that money got credited only once in his account. So, i called customer care of bharatpe, they refused to assist me in this and asked me to get the merchant's number which he is refusing to share. I was ready to share all the transaction details from my side, but bharatpe guys clearly told me that nothing can be done until the merchant shares their details. It is not in my hands if the merchant shares their details or not. I can provide whatever details i have at my end.

On twitter when i raised the query and shared all the details with bharatpe, their team accepted that the money has been credited to the merchant's account. When i talked to the merchant he is refusing to accept that.

Now, it should be the responsibility of bharatpe to ask the merchant to refund the money. But bharaptpe team has outrightly denied to help.

Why should end consumer which is myself should bear the burnt of the issue?

Bharatpe initiated ecs without information which cause charges from bank. Please be inform no dues pending with bharatpe
Thank you

I have transfered 4000rs in my bank account from my bharatpe interest account my amount has been deducted but didn’t recieve my amount in my bank account 4 days has been passed i have also contacted the customer care regarding this on mail but didn’t recieve any solution and also tried to contact on whatsapp there also there is no reply very disappointed fake app please don’t invest your money on this app. Payment was done by me on...

I am a retailer, the customer scanned the bharatpe qr code and paid the amount successfully. Later received the message - transaction failed.
I contacted the bharatpe customer care, they didnt respond after continuous calls and emails i received an email to send the passbook and the payment is setteled, but when i checked there was no amount credited in my account on that date. Later again i called and emailed, they asked for contact...

Subject: payment not settle in my bank account
My name: ankur gupta
My city: lucknow
My state: up
My complaint against: bharatpe
Complaint category: finance & investment
Claim amount (Approx.): 1025
My complaint description:
Hii
Mera 22 january ko bharat pe account me 1000 aur 23feb ko 25 ka payment hua hai jo abhi tak mere bank account me deposit nahi hue h roj me customer care valo ko phon karta hu vo log sir 24-36-72 hours ka wait kijiye ya to fir aage aapki complaint forward karte h hmari technical department aapko phon karega…. Kuch phon nahi aata h or aata bhi hai to vo bhi again 24-36-72 hours ka wait kijiye…. Abhi tak muje mere paise return nahi kiya bharatpe vlo ne..
"chor, fraud & cheater 420 vali company h

Hi support team,

On feb 22, 2020, at 8:08 pm, instead of transferring rs9300 to one of the bharatpe merchants (Correct: bharatpe[protected]@yesbankltd), by mistake, i transferred to wrong bharatpe merchant id (Wrong: bharatpe[protected]@yesabnkltd) using paytm upi. Please find attached screenshot for your reference.

From upi id, i'm unable to find/recall merchants information.
Could you please share merchant name and contact number, so that i can request them to transfer the money back.

I have already tried to get this info from yes bank, hdfc bank (My home branch), paytm, but no luck.

Request your help on this.

Thanks & regards,
Nagarjun

I have transferred my money to my bharatpe interest account three times with 1000 rupees each. I have only received 1000 rupees in the bharatpe interest account where as u should have got more 2000 rupees. I have done three transaction of 1000 each. When i call the support they said they will call back but never received any callback i have send four to five email i have received the same email all the times saying that your problem is solved....

Sir,
I was made a wrong upi payment of rs. 8000/- on dated 6/06/2019 on phone pe app. Through my bank of maharashtra bank account to bharatpe merchant, bharatpay[protected]@yesbankltd. Transaction no. Is p1906061315133183701375. This transaction utr no. Is[protected], shows transaction successfull in phone pay app and accordingly amt. Deducted from my bank account.
Actually correct upi address is bharatpe[protected]@yesbankltd, but i was paid to bharatpay.... Due to this mistake baratpe merchant not transfer this amt. To beneficiary account nor refund the amt. This amt. Is pending in bharatpe account till date.
I was contracted phone pe app. Customer care they advise me to contract your bank. I was made a complaint to branch manager on dated 13/06/19 but no response from bank.
Please, look into this matter and help me.

I m bharat pe merchant registered with [protected] mob number.
I hd done trnasction of rs.20000 on 24.9.19 from mine account using bhim to scan n pay rs. 20000 to bharatpe qr code which is registered to pmc bank as govt rbi restrictions on them they were not suppose to recieve n e payments. So the same amount is not settled yet. I had done all possibile ways to communicate bharat pe employee but they keep on giving dates no needful action taken yet.
Plz resolve mine issue

Hello bharatpe team,
This is the third complaint regarding the same issue i will give all the required proofs please give my money back to me

(I have also added screenshot this time which have all info please help)

This is a kind request please help mee

My first complaint :- https://www.consumercomplaints.in/bharatpe-wrong-payment-to-wrong-bharatpe-merch...⇄

My second complaint :- https://www.consumercomplaints.in/bharatpe-bharatpe-wrong-payment-to-wrong-bhara...⇄

Bharatpe — bharatpe - wrong payment to wrong bharatpe merchant (Not solved)

2 reviews
India
Shravan958 on sep 8, 2019
My complaint is not solved please i have given all proofs you guys have not even replied any messages

Hello bharat pe team,
I was trying to pay to my beneficiary directly from my account and by mistake i have paid to an different bharatpe merchant sir i request you please investigate and resolve this case i am not rich enough to handle that much loss please sir please
I am ready to provide any proof/document needed anytime
Reference number :[protected]
My mobile no :- [protected]
Name :- shravan

Sir,
First of all the email you submitted is not clear its like [protected]@bharatpe.com and secondly when i emailed bharat-pe support at their email with all the proofs they said that they can't help me as the transactions are not hold-ed by them it is immediately processed i am just requesting that at-least provide me any info about merchant or contact merchant from your side and inform him about that please help sir i am a student can't face this loss

The email i sent to your team
Hello sir,
I was trying to pay an beneficiary from my bank account but by mistake i paid to an bharatpe merchat i am a customer and 2880 is big amount so i request 🙏 you to help me i am ready to provide any proofs needed please help me
I have did wrong payment to bharatpe merchat
Reference number :[protected]

Then i got a reply :-
Hi shravan,

Hope you are doing well!!

Thank for reaching out to us. We are happy to inform you that your amount has been credited to the beneficiary's bank account.

We request you to please check merchant bank statement for the same.

Note:- amount can not be reversed!!

We look forward to working towards improving your experience on an ongoing basis.

If there is anything else we can help you with, please let us know.

Thanks and regards

Support bharatpe.
Helpline no.- [protected]
​web - www.bharatpe.com

Hello sir again this is a small request please get in touch with merchant and inform them about this issue please sir its a request from student please help me i have attached the image down with transaction details

https://www.consumercomplaints.in/bharatpe-wrong-payment-to-wrong-bharatpe-merch...⇄

My complaint is not solved please i have given all proofs you guys have not even replied any messages

Hello bharat pe team,
I was trying to pay to my beneficiary directly from my account and by mistake i have paid to an different bharatpe merchant sir i request you please investigate and resolve this case i am not rich enough to handle that much loss please sir please
I am ready to provide any proof/document needed anytime
Reference number :[protected]
My mobile no :- [protected]
Name :- shravan

Sir,
First of all the email you submitted is not clear its like [protected]@bharatpe.com and secondly when i emailed bharat-pe support at their email with all the proofs they said that they can't help me as the transactions are not hold-ed by them it is immediately processed i am just requesting that at-least provide me any info about merchant or contact merchant from your side and inform him about that please help sir i am a student can't face this loss

The email i sent to your team
Hello sir,
I was trying to pay an beneficiary from my bank account but by mistake i paid to an bharatpe merchat i am a customer and 2880 is big amount so i request 🙏 you to help me i am ready to provide any proofs needed please help me
I have did wrong payment to bharatpe merchat
Reference number :[protected]

Then i got a reply :-
Hi shravan,

Hope you are doing well!!

Thank for reaching out to us. We are happy to inform you that your amount has been credited to the beneficiary's bank account.

We request you to please check merchant bank statement for the same.

Note:- amount can not be reversed!!

We look forward to working towards improving your experience on an ongoing basis.

If there is anything else we can help you with, please let us know.

Thanks and regards

Support bharatpe.
Helpline no.- [protected]
​web - www.bharatpe.com

Hello sir again this is a small request please get in touch with merchant and inform them about this issue please sir its a request from student please help me i have attached the image down with transaction details

https://www.consumercomplaints.in/bharatpe-wrong-payment-to-wrong-bharatpe-merch...⇄

Hi,

I had done a bharatpe transaction on 10th of aug of amount 3900 rs.. It gave me an error message that transaction has failed but the money was deducted from my account.

Till now vendor says that he has not received the money neither have i got back my money.

Upi ref no[protected]

Kindly look into it and solve the issue at the earliest. If this is the case how can we believe...

Hello,
Name: sayoni roy
Phone no: [protected]

On the 14th aug 2019, i was contacted by an olx user who wanted to buy furniture from me and do the transaction on phone pe. I was not familiar with it but he said that i needed to download phone pe to facilitate the money transfer. So i went ahead and downloaded it. He said that he was using bharat pe merchant swipe machine to facilitate the money transfer. So he kep sending requests for money and i refused saying its asking me to pay. Then he said its to pay - to - receive and that i can check the message sent by phone pe (Bharat pe) which mentioned the words pay to receive. Bharat pe kept sending messages which started with hi pay to receive which is extremely deceiving. So inorder to be sure i asked him to do a transfer of rs.5 and i received rs.10/- so i went ahead and did two transactions of rs.3000/- each but i did not receive any money in return but he kept insisting that the transaction was pending and thats why the money didnt get credited to my account. He kept sending requests but i refused to pay any more money until he paid me. The money was transferred to some ravikant who has an account with phone pe. It makes it phone pe's resposibility to make sure that user is held responsible and hold an enquiry to make sure that it doesnt happen again and i receive my money back. Otherwise why should anyone trust financial institutions like urs if you cannot have ironclad security measures in place to ensure safety. Why word messages like "pay to receive" which is extremely deceiving and it helped enable this entire fradulent transaction because i thought phone pe has some weird payment policy which made it legit in my mind.
Please do resolve this issue as soon as possible,

Thanks,
Sayoni roy
[protected]

Hello bharat pe team,
I was trying to pay to my beneficiary directly from my account and by mistake i have paid to an different bharatpe merchant sir i request you please investigate and resolve this case i am not rich enough to handle that much loss please sir please
I am ready to provide any proof/document needed anytime
Reference number :[protected]
My mobile no :- [protected]
Name :- shravan