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BharatPe Complaints & Reviews

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Updated: Aug 15, 2024
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Bad 😕 It seems that BharatPe has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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BharatPe reviews & complaints page 67

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S
Shravan958
from Hyderabad, Telangana
Aug 5, 2019
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Address: 500012

Hello bharat pe team,
I was trying to pay to my beneficiary directly from my account and by mistake i have paid to an different bharatpe merchant sir i request you please investigate and resolve this case i am not rich enough to handle that much loss please sir please
I am ready to provide any proof/document needed anytime
Reference number :[protected]
My mobile no :- [protected]
Name :- shravan
Aug 16, 2019
Updated by Shravan958 Sir,
First Of All The Email You Submitted Is Not Clear its Like [Protected]@bharatpe.com And Secondly When I Emailed Bharat-Pe Support At Their Email With All The Proofs They Said That They Can't Help Me As The Transactions Are Not Hold-ed By Them It Is Immediately Processed I Am Just Requesting That At-Least Provide Me Any Info About Merchant Or Contact Merchant From Your Side And Inform Him About That Please Help Sir I Am A Student Can't Face This Loss

The Email I sent To Your Team
Hello Sir,
I Was Trying To pay An Beneficiary From My Bank Account But By Mistake I Paid To An Bharatpe Merchat I Am A Customer And 2880 Is Big Amount So I Request 🙏 You To Help Me I Am Ready To Provide Any Proofs Needed Please Help Me
I Have Did Wrong Payment To Bharatpe Merchat
Reference Number :[protected]

Then I Got A Reply :-
Hi Shravan,

Hope you are doing well !!

Thank for reaching out to us. We are happy to inform you that your amount has been credited to the beneficiary's bank account.

We request you to please check merchant bank statement for the same.

Note:- Amount can not be reversed!!

We look forward to working towards improving your experience on an ongoing basis.

If there is anything else we can help you with, please let us know.

Thanks and Regards

Support BharatPe.
Helpline No.- [protected]
​Web- www.bharatpe.com

Hello Sir Again This Is A Small Request Please Get In Touch With Merchant And Inform Them About This Issue Please Sir its A Request From Student Please Help Me I Have Attached The Image Down With Transaction Details

View replies
Sorry to hear that! Kindly share your contact details and a screenshot of the successful transaction page at [protected]@bharatpe.com so we may investigate further. Look forward to your patience.
Reply
Shravan958's [Complaint's author] reply, Aug 16, 2019
Sir,
First Of All The Email You Submitted Is Not Clear its Like [Protected]@bharatpe.com And Secondly When I Emailed Bharat-Pe Support At Their Email With All The Proofs They Said That They Can't Help Me As The Transactions Are Not Hold-ed By Them It Is Immediately Processed I Am Just Requesting That At-Least Provide Me Any Info About Merchant Or Contact Merchant From Your Side And Inform Him About That Please Help Sir I Am A Student Can't Face This Loss

The Email I sent To Your Team
Hello Sir,
I Was Trying To pay An Beneficiary From My Bank Account But By Mistake I Paid To An Bharatpe Merchat I Am A Customer And 2880 Is Big Amount So I Request 🙏 You To Help Me I Am Ready To Provide Any Proofs Needed Please Help Me
I Have Did Wrong Payment To Bharatpe Merchat
Reference Number :- 921716912014

Then I Got A Reply :-
Hi Shravan,

Hope you are doing well !!

Thank for reaching out to us. We are happy to inform you that your amount has been credited to the beneficiary's bank account.

We request you to please check merchant bank statement for the same.

Note:- Amount can not be reversed!!

We look forward to working towards improving your experience on an ongoing basis.

If there is anything else we can help you with, please let us know.

Thanks and Regards

Support BharatPe.
Helpline No.- 8882555444
​Web- www.bharatpe.com

Hello Sir Again This Is A Small Request Please Get In Touch With Merchant And Inform Them About This Issue Please Sir its A Request From Student Please Help Me I Have Attached The Image Down With Transaction Details
To,
The Bharathbpay Manager

From
Puuturaju. C N
Nagadevanahalli

Subject : From my SBI saving a/c -----‐------'181 Rs. 30000/-by mistake amt got transferred to another person

Dear,

I putturaju C N having a/c in SBI bank[protected], Today, by mistake I had transferred 30000/- through Google pay to some other person transaction I'd[protected] Bharat pe merchant .Now I would to know customer phone no or address . Pls look into this matter and reverse the amount to my above mentioned a/c. I have attached my bank statement also .

Kindly do the needful

Thanking you my no [protected]
Reply
Respond me pls
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    J
    JohnMandy
    from Mumbai, Maharashtra
    Jul 11, 2019
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    Address: 411036

    Hello,

    I'd done a transaction on May 2, 2019 using the Bharat Pe QR code to Photographer and the payment was successful but did not credit to the merchant nor back to me.

    It's been a 2 months I've been in contact with the team and they are of no help.

    I filed charge dispute against my bank but they say that it was transferred to some other account of YES BANK but I had paid using the qr code which cannot go to any other account.

    Request you to have a look at this and get it resolved at the earliest.

    If you need any more details please let me know.

    I've attached two photos of the transaction. Please have a look
    +2 photos
    View replies
    Hi Dear, We sincerely apologize for the inconvenience caused. We are happy to inform you that your amount has been credited to your bank account on 2019:07:13 at 18:01:14 Hrs. with reference number[protected]. We request you to please check your bank statement for the same.
    If there is anything else we can help you with, please contact our Helpline number - [protected] or you can mail us at [protected]@bharatpe.com.
    Reply
    i m using bharat pe app due to problem with Yes bank on 6 march 2020 i have raised a issue to change the account and transfer my 21k to my other account but till date they are not able to change the account when ever we call support desk they say to keep patience in next 24 hours we will get a call for conformation but its been 7 days they are not bother about anything of merchant payment and they are using my 21k .. and not responsiding when i ask them that i want to talk to senior manager there excutive replay that manager is busy with work cant talk to anyone over phone and even i said i will raise compalint to RBI they said do as you need ...
    worst and fraud company
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      S
      Shahneel momin
      from Mumbai, Maharashtra
      Apr 14, 2019
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      Address: 29, Bangalpura, Thane, Maharashtra, 421302

      I have purchased mobile phone from website https://dealmyntra.in/ Redmi Note 7 pro some of rupee 13999/- on 13/4/19 and I paid through my debit, after payment I don’t get any confirmation of sms and email then try to call their toll free number which also not connecting, my purchase order number is 28224 yet I don’t get any response, do need full
      My Debit card number 000277
      My mobile number [protected]
      My email [protected]@gmail.com
      +2 photos
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        P
        Pupun Dutta
        from Kuchaiburi, Odisha
        Apr 12, 2019
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        Address: 14th floor EROS corporate Tower 3, Nehru place, New Delhi, Delhi, 110019
        Website: dealmyntra.in

        I order an mi note 7 pro with 6 gb ram + 128 gb storage by paying through upi payment at "bharatpe[protected]@yesbankltd, by online portal of dealmyntra.in.
        There is no confirmation as well as no reply through mail or by toll free number, after that i chat with the number [protected] (True caller name mr praveen choudhary) he only reply fraud site
        +2 photos
        Apr 12, 2019
        Updated by Pupun Dutta         My humble request kindly refund the money that I paid and also punished the fake website incorporater and also person associated or engaged in this connection due to cheating of innocent customers like me
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          V
          V K Mangla
          from Delhi, Delhi
          Jan 23, 2019
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          Address: New Delhi, Delhi, 110059

          Bharatpe has kept their bhim upi qr at our establishment m/s v k mart (Mobile no [protected]). One of our customers had made a transaction of rs 2000/- on 20.1.19 vide txn id[protected], but the said amount is not credited to our account till date.in spite of our repeated complaints, they have not responded. Its really looks like a fraud. I will advise everyone not to use this upi.
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            R
            RGARG11019
            from New Delhi, Delhi
            Feb 22, 2011
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            Address: West Delhi, Delhi

            It is to inform you that Alock Gas Agency, Najafgarh- New Delhi with whom we are registered under consumer No. 4307 {O,P. Gupta} & No. 30550{ Mrs. Sunita Gupta}.The following points to be kindly considered & remedical steps to be taken.

            1. Gas Agency holder never booked for refill gas cyclender before 30days from last delivery date. However as per Govt. Circular gas connection holder can book for refill gas cyclender after the 21 days from the last booking date.

            2. We have informed the same to Mr. Javed Akhetar , Area sales Officer.but no action was taken till date.

            3. The phone nos. which are mentioned on their slips are mpt wprlomg & when we personally visited to their office for booking of refill gas cyclender, they behave very rudely.

            I am a senior citizen & also a Heart Patient. It is very difficult for me to run one pillar to another.

            Hope you will look into this matter & solve at the earliest so that we can get the refill gas cyclender on time & regularly.

            best regards

            O.P. Gupta
            A-111 Rama Park,
            Najafgarh Road, Uttam Nagar- New Delhi.-110059
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              S
              Shivkumar
              from New Delhi, Delhi
              Jan 18, 2010
              Resolved
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              Resolved

              My consumer no.is 12028 I booked my Gas refill on date 31Dec 2009 order no. 480129 by Internet. I have not yet recived refill of the LPG cylinder till date. when i talked to our agency KAIN GAS AGENCY add. 1406A/13 Govindpuri Kalkaji New Delhi 110019 Tel no.26212582. 26226323 they said we not accept any booking by Internet. We will give you a supply only when you book your Gas refill on our agency's telephone numbers . whenever i call to the agency. they simply either not picked up or Busy. I also sent many mails to [protected]@bharatpetroleum.com but they not gave me a any response. Now i am felling very stress due to that
              Please Help Me
              Thankyou
              Aug 14, 2020
              Complaint marked as Resolved 
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                S
                Subrata Kumar Nandy
                Jan 27, 2009
                Resolved
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                Resolved

                Dear Sir/Madam,
                I have received a letter from Petrobonus dated 15th December, 2008 saying that I have a card of 46124 petromiles. I want to tell you that I couldn't receive my Petrobonus card till now. I have a request to them to send me the card as soon as possible to my home address so that I can use my Petromiles by shopping and also to increase the Petromiles. Otherwise there is no issue to have these much Petromiles on paper only. I am attaching the details of the PetroBonus card with these mail.
                Contact details:
                NAME: SUBRATA KUMAR NANDY,
                MAIL ID: [protected]@yahoo.com
                PHONE NUMBER: +91-[protected].
                Petrobonus Card No: [protected]

                I would, therefore, request you to send me the card as soon as possible.

                Thanking you.
                Regards
                Subrata.
                Aug 14, 2020
                Complaint marked as Resolved 
                View replies
                To all concerned,
                Complaint No 2750109 Dt 18/5/2010

                This has ref to the above captioned complaint no given by one of your Customer Care executive named Mr Able.
                I have been calling up frequently to your no[protected] & speaking to several executives from 23/4/2010 but i am surprised that nothing has been done till date.
                I had a old Petro card (No [protected])which was lost & i got a new replaced card (No [protected]).The old points that were in the old card is yet to be transferred to the new card.For this i must have called more than 4 times(Few dates i remember like 23/4/10;18/5/10)& after explaining the entire episode i am told that the old balance will be transferred to my new card within the next 7 days but it never happpens.

                Kindly let me know when this will be done.Instead, if In-Out vouchers can be send it can be send to my mailing address with an intimation.
                Pls confirm.

                Regds

                SHIVAJI MOHINTA
                Reply
                Dear Sir,

                Sub: Issue-duplicate-petrocard-reg.
                Ref:Card No.[protected];Account No.CU [protected]

                I D.Raghushekhar request your goodself to kindly issue a duplicate petrocard
                as the card has been misplaced. The recent transaction was on 1st April, 2011
                at Anuradha Service Station, Visakhapatnam. I also request you to block the card
                at the earliest. Kindly intimate the issuance of duplicate card to my e-mail add:
                [protected]@gmail.com.

                Regards
                D.Raghu shekhar.
                Flat No.E2
                Raj Enclave Apts.
                North Extension, Seethammadhara,
                Visakhapatnam.
                Cell No.[protected].
                Reply
                sir, I have applied for petro card on 2mar 11. i have not yet received my card. I have mailed and connected costumer care fmany time regarding this . they give me complain id-3404397, 348448 but nothing done.my form no-6673592.dob-25/02/1984.mob-[protected].[protected]@gmail.com.
                please reply soon.
                Reply
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